Overview of Phone Hardware and Keys ............................................................................ 8
Navigating VVX Business Media Phones.......................................................................... 11
Accessing Screens on VVX Phone .........................................................................11
Access the Home Screen.........................................................................................11
Access the Calls Screen..........................................................................................12
Access the Lines Screen..........................................................................................12
Access the Active Call Screen .................................................................................13
Switch Among Phone Screens.................................................................................14
Icons and Status Indicators...................................................................................... 14
Audio Calls ..................................................................................................................... 16
Placing and Answering Audio Calls..........................................................................16
Placing Audio Calls..................................................................................................16
Place a Call from the Dialler.....................................................................................16
Place an International Call .......................................................................................16
Place a Call from Recent Calls.................................................................................17
Calling Favourites....................................................................................................17
Calling Contacts from the Directory..........................................................................17
Call a Contact from a Directory................................................................................17
Call a Contact from the Directory Search Screen.....................................................17
Redial a Number......................................................................................................18
Answering Audio Calls.............................................................................................18
Answer an Incoming Call .........................................................................................18
Answer a Call from the Calls Screen if Voicemail Disabled...................................... 19
Answer a Call When in a Call...................................................................................19
Switch Among the Handset, Headset, and Speakerphone....................................... 19
Mute and Unmute Audio ..........................................................................................19
Holding and Resuming Calls....................................................................................19
Hold a Call...............................................................................................................20
Resume a Call .........................................................................................................20
Ending Calls............................................................................................................. 20
End an Active Audio Call..........................................................................................20
End a Held Call........................................................................................................ 20
Transferring Calls.....................................................................................................20
Choose a Default Transfer Type..............................................................................20
Transfer a Call .........................................................................................................21
Cancel a Transfer ....................................................................................................21