Polycom VVX 1500 Series User manual

Quickstart Guide
Polycom VVX 1500 Series
amcom.com.au
All contents are copyright © 2012, Amcom, All rights reserved.

Quickstart Guide | Polycom VVX 1500 Series Quickstart Guide | Polycom VVX 1500 Series
1 10
Polycom VVX 1500 Series | Features Ringer Type & Volume
Ring Type:
To change the incoming ring to a desired sound:
• Press Menu
• Select Settings > Basic > Ring Type
• If your phone has multiple lines, tap the line in which you
want to update the ring tone
• Tap the ring type you want, and then tap the Select soft key
Adjust the Volume:
To change the handset, speakerphone or headset volume:
• During a call, press or
To change the ringer volume:
• When the phone is idle, press or
1
2
3
1. Speed Dial Presence
2. Navigation Keys
3. USB Port
4. Telephony Keys
5. Application Keys
6. Adjustable Screen Angle
7. Touch Screen
8. Tiltable Camera
4
5
6
7
8

Quickstart Guide | Polycom VVX 1500 Series Quickstart Guide | Polycom VVX 1500 Series
9 2
Understanding IconsVoiceMail
Setting up Voicemail:
• Dial *62
• Enter the default password: 0000# or 1234#
• Change the password to your personal four digit password
and then repeat it to confirm
• Record your name and follow the prompts
Customise Greetings:
• To access your mailbox, press 1
• To record your name, press 3
• To change your password, press 8
Selecting mailbox option:
• To listen to messages, press 1
• To save the message, press #
• To erase/delete the message, press 7
• To repeat the message, press 2
• To play the message again, press 5
• To listen to the next message, press 6
• To call back the caller, press 8
• To change the “busy” greeting, press 2
• To record and activate a new “unavailable” greeting, press 3
• To compose and send a new message, press 5
• To delete all messages, press 7

Quickstart Guide | Polycom VVX 1500 Series Quickstart Guide | Polycom VVX 1500 Series
3 8
Call Forward Options
Forward calls to another number:
• Dial *72 then enter the number of the destination
• To disable, dial *73
Forward calls, when busy, to another number:
• Dial *90 then enter the number of the destination
• To disable, dial *91
Forward unanswered calls to another number:
• Dial *92 then enter the number of the destination
• To disable, dial *93
Note: You will be notified by the voice prompt when each
function has completed successfully. If you have previously
entered a destination phone number for that call forward
type, you do not need to re-enter it each time the call forward
option is enabled.
Basic Phone Features
Place a call
• Using the handset: Enter the phone number by tapping the
touch screen or using the phone keypad, and then pick up the
handset.
• Using the speakerphone: With the handset on-hook, tap
the New Call soft key or a Line Key, and then enter the
phone number by tapping the touch screen or using the
phone keypad.
• Using the optional headset: With the headset connected,
press the Handset button, and then enter the phone number
by tapping the touch screen or using the phone keypad.
Answering a call
• Using the handset: Pick up the handset
• Using the speakerphone: Tap the Answer soft key or the
Line Key with the flashing green status indicator.
• Using the optional headset: Press the Headset button
Answering calls when you’re on another call
• If an incoming call arrives while you have an active call,
you will hear a call-waiting beep, and the incoming call is
displayed. To answer the new call, tap the Answer soft key.
The phone places the original call on hold.
Ending Calls
• To end a call, tap the End Call soft key.

Quickstart Guide | Polycom VVX 1500 Series Quickstart Guide | Polycom VVX 1500 Series7 4
Conference Calls
Setting up Conference Calls
You can set up a conference call with two other people. During
a conference call, you can send and receive video with only one
conference participant. If you want, you can switch the person
with whom you exchange video.
To set up a conference:
• Call the first party
• After the first party answers, tap the Conference
soft key. The active call is placed on hold
• Place a call to the second party.
• When the second party answers, tap the
Conference soft key. All parties are joined in the
conference.
You can do the following:
• To place the conference on hold, tap the Hold soft
key. To resume the call, tap the Resume soft key.
• To end the conference, but keep the other participants
connected, tap the End Call soft key
• To end the conference and place all participants on
hold, tap the Split soft key
• To start and stop the transmission of near-site video,
tap the Video soft key, and then tap the Stop Video
soft key. (You will still receive video.) To start the
transmission of near-site video again, tap the Start
Video soft key.
Using Video
Make sure you open the privacy shutter (centred above the
touch screen) using the privacy shutter adjuster (centred along
the top edge, above the camera). You can also adjust the camera
barrel (located behind the camera) up or down.
During a video call, tap the Video soft key to do the following:
• To start or stop transmitting video, tap the Start
Video or Stop Video soft key.
• To display the video that appears in the large
window on the entire screen, tap the Full Screen
soft key. To return to normal viewing mode, tap the
full screen video.
• To toggle the video to display large far-site video
with PIP near-site video, or PIP far-site video with
larger near-site video, tap the Swap soft key.
• To exit the video options, tap the Back soft key.
During an audio-only call, the video soft keys are not available.
Disabling Video
You can disable your phone from automatically transmitting
video at the start of all calls.
To disable video at the start of all calls:
• Tap > Settings > Basic > Video > Video Call Settings
• Tap the Auto Start Video Tx field’s highlighted box
• From the drop-down list, tap Disabled
• Tap the Save soft key.

Quickstart Guide | Polycom VVX 1500 Series Quickstart Guide | Polycom VVX 1500 Series5 6
Updating Contact Directory
To add or edit a contact
• Tap the Menu button > Features > Contact Directory
• To add a contact, tap the Add soft key
• To edit a contact, tap the contact you want to edit, and then
tap the Edit soft key
• Tap a field, and then add or edit the information. The only
required field is the Contact field (the phone number)
• Tap the Save soft key
To search for a contact
• Tap the Menu button > Features > Contact Directory
• Tap the Search soft key, and then enter the first few
characters of the contact’s first or last name
• Tap the Search soft key
Adding Speed Dial Numbers
To add or edit a speed dial index number for a contact, update
the contact’s Speed Dial Index field in the Contact Directory.
If a Line Key is available, the contact you add will display as a
Speed Dial Key.
To use a Speed Dial Key
• Tap the contact’s Speed Dial Key on the far-right of the
touch screen.
• Alternatively, press the Up button on the Navigation Key Pad
to select a contact. The call is automatically placed
Using Video
Muting the Microphone
• During a call, press the Mute button which
glows red
• You can hear all other parties while Mute is enabled, but the
other parties cannot hear you.
• To turn off Mute, press again. The red LED
turns off.
Holding and Resuming Calls
• To place a call on hold - Tap the Hold soft key
• To resume a call on hold - Tap the Resume soft key
Transferring Calls
• During a call, tap the Transfer soft key - the active call is
placed on hold
• Place a call to the party to whom you want to transfer the
call.
• When you hear the ring-back sound or after you speak with
the second party, tap the Transfer soft key.
Redialing Numbers
• To call the last number you dialed, press the Redial button
Using Call Lists
• Tap the Menu button > Features > Call Lists > Missed Calls,
Received Calls, or Placed Calls.

Quickstart Guide | Polycom VVX 1500 Series Quickstart Guide | Polycom VVX 1500 Series5 6
Updating Contact Directory
To add or edit a contact
• Tap the Menu button > Features > Contact Directory
• To add a contact, tap the Add soft key
• To edit a contact, tap the contact you want to edit, and then
tap the Edit soft key
• Tap a field, and then add or edit the information. The only
required field is the Contact field (the phone number)
• Tap the Save soft key
To search for a contact
• Tap the Menu button > Features > Contact Directory
• Tap the Search soft key, and then enter the first few
characters of the contact’s first or last name
• Tap the Search soft key
Adding Speed Dial Numbers
To add or edit a speed dial index number for a contact, update
the contact’s Speed Dial Index field in the Contact Directory.
If a Line Key is available, the contact you add will display as a
Speed Dial Key.
To use a Speed Dial Key
• Tap the contact’s Speed Dial Key on the far-right of the
touch screen.
• Alternatively, press the Up button on the Navigation Key Pad
to select a contact. The call is automatically placed
Using Video
Muting the Microphone
• During a call, press the Mute button which
glows red
• You can hear all other parties while Mute is enabled, but the
other parties cannot hear you.
• To turn off Mute, press again. The red LED
turns off.
Holding and Resuming Calls
• To place a call on hold - Tap the Hold soft key
• To resume a call on hold - Tap the Resume soft key
Transferring Calls
• During a call, tap the Transfer soft key - the active call is
placed on hold
• Place a call to the party to whom you want to transfer the
call.
• When you hear the ring-back sound or after you speak with
the second party, tap the Transfer soft key.
Redialing Numbers
• To call the last number you dialed, press the Redial button
Using Call Lists
• Tap the Menu button > Features > Call Lists > Missed Calls,
Received Calls, or Placed Calls.

Quickstart Guide | Polycom VVX 1500 Series Quickstart Guide | Polycom VVX 1500 Series7 4
Conference Calls
Setting up Conference Calls
You can set up a conference call with two other people. During
a conference call, you can send and receive video with only one
conference participant. If you want, you can switch the person
with whom you exchange video.
To set up a conference:
• Call the first party
• After the first party answers, tap the Conference
soft key. The active call is placed on hold
• Place a call to the second party.
• When the second party answers, tap the
Conference soft key. All parties are joined in the
conference.
You can do the following:
• To place the conference on hold, tap the Hold soft
key. To resume the call, tap the Resume soft key.
• To end the conference, but keep the other participants
connected, tap the End Call soft key
• To end the conference and place all participants on
hold, tap the Split soft key
• To start and stop the transmission of near-site video,
tap the Video soft key, and then tap the Stop Video
soft key. (You will still receive video.) To start the
transmission of near-site video again, tap the Start
Video soft key.
Using Video
Make sure you open the privacy shutter (centred above the
touch screen) using the privacy shutter adjuster (centred along
the top edge, above the camera). You can also adjust the camera
barrel (located behind the camera) up or down.
During a video call, tap the Video soft key to do the following:
• To start or stop transmitting video, tap the Start
Video or Stop Video soft key.
• To display the video that appears in the large
window on the entire screen, tap the Full Screen
soft key. To return to normal viewing mode, tap the
full screen video.
• To toggle the video to display large far-site video
with PIP near-site video, or PIP far-site video with
larger near-site video, tap the Swap soft key.
• To exit the video options, tap the Back soft key.
During an audio-only call, the video soft keys are not available.
Disabling Video
You can disable your phone from automatically transmitting
video at the start of all calls.
To disable video at the start of all calls:
• Tap > Settings > Basic > Video > Video Call Settings
• Tap the Auto Start Video Tx field’s highlighted box
• From the drop-down list, tap Disabled
• Tap the Save soft key.

Quickstart Guide | Polycom VVX 1500 Series Quickstart Guide | Polycom VVX 1500 Series
3 8
Call Forward Options
Forward calls to another number:
• Dial *72 then enter the number of the destination
• To disable, dial *73
Forward calls, when busy, to another number:
• Dial *90 then enter the number of the destination
• To disable, dial *91
Forward unanswered calls to another number:
• Dial *92 then enter the number of the destination
• To disable, dial *93
Note: You will be notified by the voice prompt when each
function has completed successfully. If you have previously
entered a destination phone number for that call forward
type, you do not need to re-enter it each time the call forward
option is enabled.
Basic Phone Features
Place a call
• Using the handset: Enter the phone number by tapping the
touch screen or using the phone keypad, and then pick up the
handset.
• Using the speakerphone: With the handset on-hook, tap
the New Call soft key or a Line Key, and then enter the
phone number by tapping the touch screen or using the
phone keypad.
• Using the optional headset: With the headset connected,
press the Handset button, and then enter the phone number
by tapping the touch screen or using the phone keypad.
Answering a call
• Using the handset: Pick up the handset
• Using the speakerphone: Tap the Answer soft key or the
Line Key with the flashing green status indicator.
• Using the optional headset: Press the Headset button
Answering calls when you’re on another call
• If an incoming call arrives while you have an active call,
you will hear a call-waiting beep, and the incoming call is
displayed. To answer the new call, tap the Answer soft key.
The phone places the original call on hold.
Ending Calls
• To end a call, tap the End Call soft key.

Quickstart Guide | Polycom VVX 1500 Series Quickstart Guide | Polycom VVX 1500 Series
9 2
Understanding IconsVoiceMail
Setting up Voicemail:
• Dial *62
• Enter the default password: 0000# or 1234#
• Change the password to your personal four digit password
and then repeat it to confirm
• Record your name and follow the prompts
Customise Greetings:
• To access your mailbox, press 1
• To record your name, press 3
• To change your password, press 8
Selecting mailbox option:
• To listen to messages, press 1
• To save the message, press #
• To erase/delete the message, press 7
• To repeat the message, press 2
• To play the message again, press 5
• To listen to the next message, press 6
• To call back the caller, press 8
• To change the “busy” greeting, press 2
• To record and activate a new “unavailable” greeting, press 3
• To compose and send a new message, press 5
• To delete all messages, press 7

Quickstart Guide | Polycom VVX 1500 Series Quickstart Guide | Polycom VVX 1500 Series
1 10
Polycom VVX 1500 Series | Features Ringer Type & Volume
Ring Type:
To change the incoming ring to a desired sound:
• Press Menu
• Select Settings > Basic > Ring Type
• If your phone has multiple lines, tap the line in which you
want to update the ring tone
• Tap the ring type you want, and then tap the Select soft key
Adjust the Volume:
To change the handset, speakerphone or headset volume:
• During a call, press or
To change the ringer volume:
• When the phone is idle, press or
1
2
3
1. Speed Dial Presence
2. Navigation Keys
3. USB Port
4. Telephony Keys
5. Application Keys
6. Adjustable Screen Angle
7. Touch Screen
8. Tiltable Camera
4
5
6
7
8

Quickstart Guide
Polycom VVX 1500 Series
amcom.com.au
All contents are copyright © 2012, Amcom, All rights reserved.