Polycom VVX 201 Assembly instructions

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quick tips for
POLYCOM®VVX 201 SERIES BUSINESS MEDIA PHONES
HOME SCREEN
Displays messages,
settings &
information.
Available any time.
PLACE CALLS
You can only have one active call in
progress on your phone.
To place a call, do one of the
following:
• Pick up the handset, press or
enter the phone number & press Send
• Enter the phone number, press Dial
and pick up the handset or press
• From the Lines screen, press the
Line key, enter the phone number
& select Send
• From the Home screen, select Call,
enter the phone number & press
Dial
• Select a Favorite from the
home screen
• Select a contact from the
Recent Calls
• Select a contact from the
Contact Directory
END CALLS
You can only end active calls. To end a
held call, you must resume the call first.
To end an active call
• Place the handset in the cradle,
press or or press the End
Call soft key
To end a held call
• Highlight the held call, press resume &
then tap End Call
SWITCH AMONG PHONE SCREENS
You can view any screen on your phone
from other screens.
To switch among screens, do one of
the following:
• Press to view the Home, Lines or
Call screens
• Press the C > L soft key to display the
Lines screen from the Calls screen
• Press the L > C soft key to display the
Calls screen from the Lines screen
CALLS SCREEN
Displays all active &
held calls.
Available when you
have an active and
held calls in progress.
LINES SCREEN
Displays phone
lines, favorites &
conditional soft keys.
Available any time.
ANSWER CALLS
You can answer calls using the handset,
speaker phone or a headset.
To answer a call, do one of the
following:
• Pick up the handset
• Press or tap Answer to answer
with speaker phone
• Press to answer with a headset

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HOLD & RESUME CALLS
You can have multiple calls on hold
at one time.
To hold a call
• Highlight the call & press the
Hold soft key
To resume a call
• Highlight the call & press the
Resume soft key
TRANSFER CALLS
You can transfer calls to any contact.
To transfer a call
1. Press & hold Transfer
2. Choose Blind or Consultative
NOTE: If you chose Blind, the call is transferred
immediately.
3. If you selected Consultative, dial
a number or choose a contact
then tap Transfer
VIEW THE CONTACT DIRECTORY
To view the Contact Directory
• From the home screen, tap Directories
then Contact Directory
FORWARD CALLS
You can forward an incoming call to a
contact or forward all incoming calls
to a contact.
To forward an incoming call
1. On the Incoming Call screen, tap
Forward
2. Enter the phone number & tap Forward
To forward all incoming calls
1. From the home screen, tap Forward
and select a line, if you have more than
one line.
2. Choose either Always, No Answer
or Busy
NOTE: If you chose No Answer, enter the
number of rings before the call is forwarded.
3. Enter the phone number to forward the
calls to & tap Enable
To disable call forwarding
1. Tap Forward or press the FWD soft
key & select a line, if you have more
than one line
2. Choose the forwarding type &
tap Disable
INITIATE A CONFERENCE CALL
You can initiate a conference call with a
total of 3 people including yourself.
To initiate a conference call
1. Call a contact
2. Tap Conference & call your next
contact
3. When the contact answers, tap
Conference
You can also join an active and held call
into a conference call.
To join two calls into a conference call
On the Calls screen, tap Join
VIEW RECENT CALLS
You can view placed, received &
missed calls.
To view recent calls
• Select Dirs > Recent Calls
LISTEN TO VOICEMAIL
When you have new voicemail messages,
the message icon displays on your
line.
To listen to voicemail
1. On the Home screen, select Messages
2. Select Message Center
ENABLE DO NOT DISTURB
You can enable Do Not Disturb when
you do not want to receive calls.
To enable or disable Do Not Disturb
• On the Home screen or Idle
screen, tap DND
SET RINGTONES
You can set ring tones for incoming calls
from all contacts and from individual
contacts.
To set a ring tone for incoming calls
• Select Settings > Basic > Ring Type
& select a ring tone
as of 08.2018