Precor Experience Series User manual

Service Manual
Experience™Series
Elliptical Fitness Crosstrainer
EFX800-16/18 Base
Fixed and Moving Arms

Contents
Introduction 1
Service Safety Guidelines 3
Safety guideline you need to know and follow: 3
General Information 5
Features 5
Model and Serial Numbers 5
Model Numbers 6
Serial Numbers 7
7
Orientation 8
Covers and Panels 8
Tools and Supplies 10
Specifications 10
Fastener Torque Specification 10
BeltTension Specification 11
Bolt Grade Identification 11
Parts 11
Lubricants 12
Cleaning Procedure 12
Approved Cleaning Products: 13
Cleaning Procedure 13
Power Requirements 13
Cable TV and Ethernet Input Signal Requirements 13
Operation Verification 14
Operation Verification Tests 14
Standard Service Menus 17
About 17
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any questions.
Page ii

Service Menu Access Codes 17
LED Consoles: P10, P30, P30i and P31 17
Touchscreen Consoles: P62, P80, and P82 18
How to Access the Service Menus 19
P10, P30, P30i and P31 LED consoles 19
P80 touchscreen console 20
P62 and P82 touchscreen consoles 20
Diagnostics menu access 21
Touchscreen Calibration shortcut 21
Debug Information Report shortcut 22
Navigating the Service Menus 23
P10, P30, P30i and P31 LED consoles 23
P10, P30 and P31 consoles 23
P30i consoles 23
P80 and P82 touchscreen consoles 24
P62 touchscreen consoles 24
LED Console Standard Service Menus 25
Hardware Validation Diagnostics Tests Menu (51765761) 25
Club Settings Menu (5651565) 27
Information Display (65) 29
Touchscreen Console Standard Service Menus 31
Service Settings Menu ((51765761) 31
About menu 32
34
Equipment Usage menu 34
Maintenance menu(1) 34
System Settings menu 36
System Tests menu 41
Club Settings (5651565) 42
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any questions.
Page iii

Information Display (65) 43
Adjustment Procedures 44
Available Adjustment Procedures 44
First Stage Drive Belt Tension Adjustment 45
About 45
Procedure 45
Second Stage Drive Belt Tension Adjustment 49
About 49
Procedure 49
Lift Motor Calibration 53
About 53
Procedure 53
Replacement Procedures 57
Available Replacement Procedures 57
Battery Replacement 58
About 58
Determining the battery condition 58
Battery Fuse 58
Replacement Procedure 59
Covers and Panels Replacement 61
About 61
Cover Replacement Procedures 63
Front Lift Cover Replacement 63
Lift Interface Plate Cover Replacement 65
Accessory Tray Cover Replacement 67
Ramp-to-Drive Transition Cover Replacement 68
Ramp Cover Replacement 69
Drive Access Panel Replacement 73
Drive Disk Covers Replacement 74
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any questions.
Page iv

Drive Housing Covers Replacement 78
First Stage Drive Belt Replacement 86
About 86
Procedure 86
Second Stage Drive Belt Replacement 90
About 90
Procedure 90
Generator/Eddy Brake assembly Replacement 96
About 96
Procedure 96
Step-up Pulley/Tensioner Assembly Replacement 104
About 104
Step-up Pulley/Tensioner Assembly Exploded View 105
Procedure 105
Drive Components assembly Replacement 109
About 109
Procedure 109
Input Drive Assembly Replacement 117
About 117
Procedure 117
Lift Motor Replacement 124
About 124
Videos 124
Specifications 124
Lift motor power 125
Procedure 125
LPCA (Lower PCA) Board Replacement 132
About 132
LPCA System Block Diagram 133
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any questions.
Page v

LPCA Interface Connections 134
LPCAFuse Locations 135
Procedure 136
Fixed Arms Replacement 140
About 140
Procedure 140
Moving Arms Replacement 143
About 143
Procedure 143
Stairarm Replacement 147
About 147
Procedure 148
Stairarm Replacement - Machines with updated Input Drive Assembly 148
Stairarm Replacement - Machines with original Input Drive Assembly 152
Linkarm Replacement 157
About 157
Procedure 157
Wheel Truck Replacement 162
About 162
Procedure 162
Ramp Replacement 169
About 169
Specifications 169
Procedure 169
Troubleshooting 179
About 179
Introduction To Troubleshooting 179
Basic Steps 179
Validate the customer reported issue: 179
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any questions.
Page vi

Verify that the console is operating correctly 180
Review the Error Log or CPA Event Log for any active error codes 180
Verify (reproduce) the issue. 181
Perform hardware validation diagnostic tests 181
Verify Club Settings 181
Verify that there are no new error codes 181
Verify service bulletins 182
Standard Error Codes 183
About 183
Viewing Error Codes (Error Log & CPA Event Log) 184
Error Code and Troubleshooting Guide 184
Troubleshooting with Error Codes 184
Error Log & CPA Event Log 185
About 185
LED Console (P10, P30, P30i and P31) Error Log 186
Touchscreen Console (P62, P80, and P82) CPA Event Log 187
Active Status Light (ASL) 190
About 190
ASL Light Equipment Location 190
ASL Overview 190
ASL States 192
ASL Settings and Functions 192
System Troubleshooting Procedures 196
Available Troubleshooting Procedures 196
Blown Battery Fuse Troubleshooting 197
Preventive Maintenance 199
About 199
Maintenance Schedule 199
Precor Preventative Maintenance Plan 199
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any questions.
Page vii

Theory of Operation 200
About 200
What's New? 200
Operating Summary Information 200
Power-up Initialization State 200
Banner Default State 200
System Component Overview 201
System Wiring Diagram 204
Parts 205
About 205
Exploded View Diagrams and Parts List 208
Optional PDF version 208
Exploded View Diagram - Fixed ArmModels 209
Exploded View - Moving Arm Models 214
Parts List - Fixed Arm Models 219
Parts List - Moving Arm Models 223
Appendix A : Edition Information i
Edition i
Additional Documentation i
Copyright i
Appendix B : Notices and Safety ii
Trademarks ii
Intellectual Property ii
Warranty ii
Safety Notices ii
Service Safety Guidelines iii
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any questions.
Page viii

Introduction
Only Precor certified technicians are authorized to service Precor equipment. If you are not a
Precor certified servicer, you must not attempt to service any Precor product. Call your dealer
for service information
WARNING: This service documentation is for use by Precor certified servicer providers
only. Personal injury can result from electrical shock and/or mechanical moving parts.
This service manual applies to the Experience™ Series 800 Line EFX1®models with the
EFX800-16/18 Bases.
Model EFX800-16 Base Configuration
EFX833 Fixed Arms, Moving CrossRamp, and P30 console
EFX835 Moving Arms, Moving CrossRamp, and P30 console
EFX863 Fixed Arms, Moving CrossRamp, and P62 console
EFX865 Moving Arms, Moving CrossRamp, and P62 console
EFX883 Fixed Arms, Moving CrossRamp, with P82 console
EFX885 Moving Arms, Moving CrossRamp, and P82 console
1Elliptical Fitness Crosstrainer
Contact Precor Customer Support at [e-mail] or 800.786.8404 with
any questions.
Page 1
1 Introduction

This document provides information to service the equipment base independent of the
installed console. For console service documentation, refer to the particular console service
manual.
This document contains information required to perform Troubleshooting and replacement pro-
cedures required to repair and maintain this equipment including: general product information,
software diagnostic procedures, preventative maintenance procedures, inspection and adjust-
ment procedures, Troubleshooting procedures, replacement procedures and system block
and wiring diagrams.
Additional Documentation
There is also an online web version if you have internet access at: Online Service Manuall
See Also
"General Information" on page5
"Operation Verification" on page14
Standard Service Software
"Adjustment Procedures" on page44
"Replacement Procedures" on page57
Troubleshooting
"Preventive Maintenance" on page199
"Theory of Operation" on page200
"Parts" on page205
"Edition Information" on pagei
Contact Precor Customer Support at [e-mail] or 800.786.8404 with
any questions.
Page 2
1 Introduction