Prince Castle UHCMAX User manual

PN: 547-514 (Rev B)
Updated: 05/21
Page 1of 11
Ground lug
symbol
PRE
-
INSTALLATION GUIDE
READ ALL INSTRUCTIONS BEFORE INSTALLING AND USING THE MACHINE
SAFETY INFORMATION
WARNING
/ CAUTION
These appliances are intended to be used for commercial
applications, for example in kitchens of restaurants, canteens,
hospitals and in commercial enterprises such as bakeries,
butcheries, etc., but not for continuous mass production of
food. Appliance shall not be cleaned with a water jet or a
steam cleaner. Keep the unit away from running water. Follow
instructions when performing any cleaning or maintenance.
This appliance can be used by persons with reduced physical,
sensory or mental capabilities or lack of experience and
knowledge if they have been given supervision or instruction
concerning use of the appliance in a safe way and understand
the hazards involved.
This appliance shall not be used by children.
Children shall not play with the appliance.
Cleaning and user maintenance shall not be made by children
without supervision.
•Do not install on or near a combustible material.
•For NA version, do not connect to a circuit operating at
more than 150 volts to ground.
•For continued protection against the risk of fire, replace
main unit fuse with fuse of same type and rating: 3A 250V
•To reduce the risk of fire or electric shock, do not remove
the top cover. No user-serviceable parts inside. Repair
should be done by authorized service personnel only.
•Electric Shock Hazard. Disconnect from power before
servicing.
NOTICE
•Do not lift unit by the top cover or at end caps. Do lift unit
at center of heater plate.
•Do not place objects weighing more than 13.61 kg (30
lbs) on the top of this unit.
Plug unit in. Plug unit into a grounded receptacle with a
matching plug configuration.
All electrical connections must be in accordance with local
electrical codes and any other applicable codes.
If the supply cord is damaged, it must be replaced by the
manufacturer, its service agent, or similarly qualified persons
in order to avoid hazards.
To prevent an electric shock hazard, this device must be
bonded to equipment in close proximity with an equipotential
bonding conductor. This device is equipped with grounding lug
for this purpose and is marked with the symbol above.
IMPORTANT
Indicates information important to the proper operation of the
unit. Failure to observe may result in damage to the equipment
and/or severe bodily injury or death.
P rince Castle reserves the right to change specifications and
product design without notice. Such revisions do not entitle the
buyer to corresponding changes, improvements, additions or
replacements for previously purchased equipment.
Two man lift, unit weight 90.72 kg (200 lbs). Appliance
designed to be placed on a McDonald’s specified table.
Possible slippery floor adjacent to the appliance.
ELECTRICAL SPECIFICATIONS
Ratings: 208-240V, 2600 - 3450W, 50/60Hz.
Distance from the back wall at least 15.24 cm (6 inches).

PN: 547-514 (Rev B)
Updated: 05/21
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USER MANUAL
PRODUCT IDENTIFICATION
TABLE OF CONTENTS
USER MANUAL .................................................................................................................................................................................................................2
SAFETY INFORMATION ...................................................................................................................................................................................................3
INSTALLATION .................................................................................................................................................................................................................3
OPERATION ......................................................................................................................................................................................................................4
OPERATION (CONTINUED) .............................................................................................................................................................................................5
OPERATION (CONTINUED) .............................................................................................................................................................................................6
OPERATION (CONTINUED) .............................................................................................................................................................................................7
DIMENSIONS .....................................................................................................................................................................................................................8
PARTS LIST .......................................................................................................................................................................................................................9
WIRING DIAGRAM ..........................................................................................................................................................................................................10
FACTORY PRESETS ......................................................................................................................................................................................................11
The information in this document is intended solely for the use of the intended food service equipment and is controlled directly by Prince Castle.
LIMITED WARRANTY: This product is warranted to be free from defects in material and/ or workmanship for a period of three (3) years from date of original installation, not to
exceed 42 months from date of shipment from our factory. Use of any non-genuine Prince Castle parts voids this warranty. All work must be performed by an authorized Prince
Castle Service Agent, except as provided herein. • All labor shall be performed during regular work hours. Overtime premium will not be covered. • Travel charges are limited to
100 miles (200 kilometers) round trip, 2 hours travel time, one trip per repair. • Damage caused by carelessness, neglect, and/or abuse (e.g., using wrong current, dropping,
tampering with or altering electrical components, or improper cleaning) is not covered. • Equipment damaged in shipment, by fire, flood or an act of God is not covered. •
Damage to coated surfaces is not covered by this limited warranty. PRINCE CASTLE SHALL NOT BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES,
LOSSES, OR EXPENSES. THIS IS PRINCE CASTLE’S ONLY WARRANTY. PRINCE CASTLE MAKES NO OTHER WARRANTY, EXPRESS OR IMPLIED. ALL IMPLIED
WARRANTIES OF MERCHANTABILITY AND/OR FITNESS FOR ANY PARTICULAR PURPOSE ARE HEREBY DISCLAIMED AND EXCLUDED.
355 East Kehoe Blvd. • Carol Stream, IL 60188 USA • Telephone: [phone] • Toll Free: 1-800-PCASTLE
For initial technical support internationally, please contact the KES or Distributor who supplied the equipment.
ON/OFF Switch
USB Port
Main Control /
User Interface
Item / Food Tray
Heating Zones (x6)

PN: 547-514 (Rev B)
Updated: 05/21
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Ground lug
symbol
SAFETY INFORMATION
IMPORTANT ELECTRICAL SPECIFICATIONS
Indicates information important to the proper operation of the
unit. Failure to observe may result in damage to the equipment
and/or severe bodily injury or death.
Ratings: 208-240V, 2600 - 3450W, 50/60Hz.
Distance from the back wall at least 15.24 cm (6 inches).
INSTALLATION
Unpack and inspect. Remove the unit from the carton and
inspect for signs of damage. If there is damage to the unit:
•Notify the carrier within 24 hours of delivery.
•Save carton and packaging materials for Inspection
purposes.
•Contact your local dealer, or if purchased directly, the
Prince Castle Sales Department replacement unit.
For initial technical support domestically within the US, please
contact: 1-800-PCASTLE
For initial technical support internationally, please contact the
KES or Distributor who supplied the equipment.
Note: If UHC is not placed on High Density
Brackets, the hole pattern below is required to
secure the UHC to the mounting surface.
Place Universal Holding Cabinet on flat
surface. Remove blue and/or white protective
covering.
Appliance for installation only on flat, non-combustible
surface. Two person lift, unit weight is more than 22.68 kg
(50 lbs).
When installing this unit, the ambient temperature at the
mounting site should not exceed 37.78°C (100°F).
Plug unit in. Plug unit into a grounded
receptacle with a matching plug configuration.
All electrical connections must be in accordance with
local electrical codes and any other applicable codes.
If the supply cord is damaged, it must be replaced by the
manufacturer, its service agent, or similarly qualified
persons in order to avoid hazards.
To prevent an electric shock hazard, this device must be
bonded to equipment in close proximity with an
equipotential bonding conductor. This device is equipped
with grounding lug for this purpose and is marked with the
symbol above.
3
1
2
Ground Lug
Symbol

PN: 547-514 (Rev B)
Updated: 05/21
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OPERATION
This appliance can be used by persons with reduced
physical, sensory or mental capabilities or lack of
experience and knowledge if they have been given
supervision or instruction concerning use of the appliance
in a safe way and understand the hazards involved.
This appliance shall not be used by children.
Review the included storyboard for complete system
features and operation.
Timer Recovery:
In the case of a short-term power outage or when the
UHC is powered off when active timers are present, the system
will start with previous time values, minus the period during
when the machine was off.
These recovered timers can be canceled by pressing the X.
The countdown number is highlighted below. Users will have 10
seconds to cancel before the screen goes away.
Turn unit ON.
Turn the ON/OFF switch
located on the upper left of the UHC
to the ON position.
Warm Up:
During warming up, the current temperature and
setpoint temperature of the lowest heater are displayed (2). The
display increments as the lowest heater temperature reaches its
setpoint temperature. When warmup is complete, the home
screen is shown with bins deactivated (3).
(2)
(3)
Run Time: Activate, Clear, Reset Timers
Tapping an item once starts the timer for that item. A
thick, bold green border indicates FIFO, primary items to be
used first. Cyan borders are numbered with sequence indicators
that display the order in which subsequent items should be
used.
Once the hold time nears expiration, a Cook More alert will
appear.
To clear an active timer, tap on the item once then tap on the X.
To reduce a timer by 5 minutes, tap on the menu item and tap
on the -5 icon on the right side of the item name.
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OPERATION (CONTINUED)
Hold Time Remaining:
The number at the right edge of the screen indicates the
amount of time left in minutes. When any bin timer runs out
before action is taken, the bin will turn to red to indicate it’s
expired.
An audible sound is emitted whenever a timer expires. The
sound can be dismissed with a single tap of the expired item.
Cook More Alert (Continued):
Note the number at the bottom of the Cook More
screen that presents the number of cook more items.
Temperature Status:
Tap any row number to review current upper and lower
platen temperatures for all rows. In temperature mode, current
temperatures will display. The number below SP represents the
setpoint temperature. Temperatures that have reached their
setpoint will be dimmed. Tap again to hide temperature status.
If the row number is YELLOW, it represents that the temperature
is ± 10°F beyond setpoint. It also shows up when the unit is
warming up.
Screen Cleaning:
To lock the screen for cleaning, press the screen
cleaning button. All touch buttons will deactivate, and the locked
screen will appear for 10 seconds. The timer will count down
from 10 seconds, and revert back to the run screen when
countdown is complete. Pressing the button also locks the side-
touch panel to allow cleaning without triggering touch events.
Cook More Alert:
When an item nears the end of its holding time, a
notification will be displayed. These notifications can be disabled
in settings. The alert will disappear after a preset time.
If there are other cook more alerts, the next Cook More alert will
be shown. If there are no further alerts, pressing the “Cancel
Alert” button will return to the home screen.
Menus/Dayparts: To access menus/dayparts, tap
the settings icon in the upper left corner of the home
screen.
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Updated: 05/21
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OPERATION (CONTINUED)
Switch Daypart:
To change menus/dayparts, touch the current active
daypart name located on top part of the screen in the middle.
Now, select the daypart that you would like to change to. When
you check on the daypart, it will show a preview of items. Press
the green checkmark button on the left side to activate the
menu.
The corresponding grid and labels will change to reflect the
highlighted daypart in the list. You can enable Mixed Mode by
scrolling to different dayparts in different rows.
Change Language:
Selecting the language icon in the upper right corner
of the home screen will display a quick settings box to change
language. NOTE: To change the language, pre-select in the
language menu.
Settings Menu:
Tap the settings icon on the top left-hand side of the
display to enter the settings menu.
Tap the General option to access General Settings. The
Language option enables you to select a variety of languages for
the display. Formats enables selection of temperature units.
Sounds + Alerts enables control of sound volume and sound
alert options.
Access Menu Settings to edit, delete, and copy dayparts.
Configure items within the dayparts.
Access Item Settings to be able to create new menu items with
their properties: Hold time, cook more time, hold temperature,
and corresponding tray size.
Cleaning: Recommended once per day
Cleaning mode is accessed through settings.
When the clean mode button is pressed, a prompt will alert the
user to cancel or continue. A prompt will appear to remind users
to remove all trays. Press the ‘ok’ button when removed. During
cooling, the set point temperature and highest platen
temperature is indicated. The display decrements as the highest
temperature is lowered.
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Updated: 05/21
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OPERATION (CONTINUED)
Errors and Notifications:
To access the error log, select the error icon in the
settings menu. Do not attempt to resolve an error without the
help of trained service personnel.
When an error, notification, or cleaning alert is present, the
settings menu will show highlighted icons.
The newest entry is listed at the top of the list, with a
time and date stamp
Service Menu:
Click the service button on the settings menu to
access the service menu. In this menu, you will access to
restore the unit to factory default and to back up the logs on to a
thumb drive.
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Updated: 05/21
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DIMENSIONS
Dimensions in [mm] and inches

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Updated: 05/21
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PARTS LIST

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Updated: 05/21
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WIRING DIAGRAM

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Updated: 05/21
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FACTORY PRESETS
Item Master
Top / Bottom
Platen Temp
(°C)
Top / Bottom
Platen Temp
(°F)
Hold Time
(mins)
Cook Time
(mins)
SAUSAGE 79.44 175 60 4
SCRAMBLE 79.44 175 20 3
RND EGG 79.44 175 20 6
MUFFINS 79.44 175 15 4
BISCUITS 79.44 175 30 5
10-1 85.00 185 15 3
4-1 85.00 185 15 5
3-1 85.00 185 15 3
SELECTS 85.00 185 60 8
GRIL CKN 85.00 185 60 10
NUGGETS 93.33 200 20 8
FILET 85.00 185 30 7
CAN BACN 79.44 175 30 3
FOLD EGG 79.44 175 20 3
BAGEL 79.44 175 20 3
STEAK 79.44 175 30 5
BURRITO 79.44 175 20 4
CRISPY 85.00 185 60 7
MCRIB 85.00 185 120 7
SPCY CKN 93.33 200 30 8
HAM 79.44 175 30 5
HOTCAKES 79.44 175 20 2
MCGRIDDL 79.44 175 20 2
BFST CKN 85.00 185 60 7
SKLT BUR 85.00 185 30 4
MCCHIKEN 93.33 200 30 7
MUSHROOM 93.33 200 30 5
VEGI PTY 79.44 175 20 8
FISH FGR 93.33 200 20 7
VALU CKN 93.33 200 30 5
JR CKN 93.33 200 30 7
FRD EGG 79.44 175 15 7
FAJITA 85.00 185 30 7