Prince Castle Burger King DHB-BK41 User manual

DHB-BK41/43 541-531 Rev. B Printed in USA 0802 ©2002
BISC
SAUS
BACN
MENU
ENTER
BKFT
REG
TRANSFER
EGGS
REG
BKFT
MENU
ENTER
ENTER
MENU
BKFT
REG
TRANSFER
TRANSFER
U225
A
b
C
d
Product Holding Bin
Product Holding Bin
DHB-BK41/43
DHB-BK41/43
Operation
Operation
Manual
Manual
355 East Kehoe Blvd. • Carol Stream, IL 60188
Phone: [phone] • Toll Free: 1-800-PCASTLE
Fax: [phone] • www.princecastle.com
LIMITED WARRANTY
This product is warranted to be free from defects in material and/or work-
manship for a period of three (3) years from date of original installation, not
to exceed 36 months from date of shipment from our factory.
Any component which proves to be faulty in material and/or workmanship
will be replaced or repaired (at the option of Prince Castle, Inc.) without
cost to the customer for parts or labor. This warranty covers on location
service (i.e. trip charges and/or mileage). Travel mileage is limited to 100
miles (200 kilometers-International) round trip (one trip warranty) from an
authorized service agency or its sub-service agency.
This warranty is subject to the following exceptions/conditions:
• Use of any non-genuine Prince Castle parts voids this warranty.
• All labor shall be performed during regular work hours. Overtime premi-
um will be charged to the buyer.
• Damage caused by carelessness, neglect, and/or abuse (e.g., dropping,
tampering or altering parts, equipment damaged in shipment, by fire,
flood or an act of God) is not covered under this warranty.
TABLE OF CONTENTS
Product Identification . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1
Safety Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2
Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2
Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3
Cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4
Programming . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4–9
CastleNet Communications Network . . . . . . . . . . . . . . .10
Factory Presets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12
LED Timers (tri-color)
(qty. 8, each side)
Pan Buttons
(qty. 8)
Power On/Off Switch
Temperature Control
Panel
PRINCE CASTLE
LOGO Button
Pan & Pan Cover
Button Bar
Transfer Button
Lower Pan Displays
(qty. 4, each side)
Upper Pan Displays
(qty. 4, each side)
MENU/ENTER
Button
BKFT (Breakfast)
LED
UP and DOWN
Arrow Buttons REG (Regular Menu)
LED
Product Identification

IN OUT
EXTERNAL
DHB-BK41/43 541-531 Rev. B Printed in USA 0802 © 2002
2
Product Holding Bin
DHB-BK41/43
Installation
Safety Information
A. Remove the unit from the carton and inspect for signs of damage. If
there is damage to the unit:
• notify the carrier within 24 hours of delivery
• save carton and packaging materials for inspection purposes
• contact your local dealer, or if purchased directly, the Prince
Castle Sales Department at 800-722-7853 or 1-630-462-8800 to
arrange for a replacement unit.
NOTE: When installing this unit, the ambient temperature at the mount-
ing site should not exceed 100°F.
B. Place the bin on a counter and seal the base to the counter with
food-approved sealant.
C. Plug the power cord into the bin and connect the plug into the prop-
er electrical outlet (15 amp, 120 Volt). All connections must be in
accordance with local electrical codes and any other applicable
codes.
NOTE: The electrical receptacle should be a dedicated outlet. No other
equipment should be operating on the line (refrigerators, fryers, etc.).
D. If used, plug the Prince Castle Retro Bun Steamer BK-RSTMC timer
data cable into the blue plug jack (External) located on the rear of the
Prince Castle holding bin. If cable from timer is too short, use Prince
Castle Extender Cable Kit, P/N PC-COMEXT.
E. Install the racks, pans and pan covers into the cavities.
F. Turn the power switch to ON. Allow 30 minutes for warm-up.
Prince Castle reserves the right to change specifications and product design without notice. Such revisions do not
entitle the buyer to corresponding changes, improvements, additions or replacements for previously purchased
equipment.
WARNING
Indicates information important to the proper opera-
tion of the unit. Failure to observe may result in dam-
age to the equipment and/or severe bodily injury or
death.
CAUTION
Indicates information important to the operation of
the unit. Failure to observe may result in damage to
the equipment.
White Plug Jack
(in from another unit)
Power Cord Inlet
Blue Plug Jack
(Plug BK-RSTMC
Retro Bun Steamer
timer data cable into
here)
Black Plug Jack
(out to another unit)
Rear of PHU
NOTE: If the unit is to networked with other Prince Castle units, a
Retro Bun Timer may be connected to any one bin in the chain. Refer
to CASTLENET COMMUNICATIONS NETWORK in this manual.
IN OUT
EXTERNAL
IN OUT
EXTERNAL
IN OUT
EXTERNAL
RETRO
BUN
TIMER
BIN 1 BIN 2 BIN 3

DHB-BK41/43 541-531 Rev. B Printed in USA 0802 © 20023
Product Holding Bin
DHB-BK41/43
Operation
REG
BKFT
MENU
ENTER
ENTER
MENU
BKFT
REG
TRANSFER
TRANSFER
U225
A
b
C
d
1Turn power On/Off switch to ON position.
Allow 30 minutes for
heaters to reach operating
temperature. The
Temperature Display will
show temperature as unit
warms up to the operating
temperature.
Power On/Off Switch
Load pan covers (if used) onto pan racks and
insert racks into the unit.
EGGS
EGGS
MENU
ENTER
BKFT
REG
Press all PAN Buttons
The PAN DISPLAYS will show the
assigned product name.
If no product is assigned, the display
will be dim and show “----”. Pressing
the PAN button will not activate the
timer if “----” is displayed. Pressing
PAN button when product name is
displayed will start timing cycle.
BKFT (Breakfast) or
REG (Regular Menu)
will be lit depending on
pre-programmed menu.
2
EGGS
EGGS
MENU
ENTER
BKFT
REG
LED Timing Status When LED is steady
RED, load product
and press the PAN
Button.
(steady) = Ready for product
(flashing) = Discard product
(steady) = Oldest product, use first
(flashing) = Cook more product
(steady) = Newer product, use green first
(flashing) = Cook more product
3
REG
BKFT
MENU
ENTER
ENTER
MENU
BKFT
REG
TRANSFER
TRANSFER
U225
A
b
C
d
4
If only one pan is active for a
product, the LED will turn from
RED to GREEN.
If no other pan is active for a
product, the LED for the first pan
loaded will turn from RED to
GREEN.
The LED for the 2nd pan (3rd
pan, etc.) loaded will turn from
RED to YELLOW.
An LED timer can be stopped
(cancelled) at any time by press-
ing and releasing the
corresponding PAN Button.
LED Timers
RED
RED
RED
RED
GREEN
GREEN
GREEN
GREEN
YELLOW
YELLOW
REG
BKFT
MENU
ENTER
ENTER
MENU
BKFT
REG
TRANSFER
TRANSFER
U225
A
b
C
d
Discard product
Cook more product
Cook more product
When any of the timer LED’s flash, cook more product or
remove and discard product as indicated.
5
EGGS
BACN
SAUS
BACN
MENU
ENTER
TRANSFER
6
Product, along with any remaining time, can be
transferred from one cavity to another as follows:
A. Press and release the TRANSFER
Button on the timer bar of the product
to be moved. Displays for all pans
available for transfer will be brightly lit.
All others will be dimly lit.
B. Press and release the PAN
button of the product to be
moved.
C. Press and release the
TRANSFER button on the
bar where the product will
be moved. All available pan
locations on the bar will be
brightly lit.
D. Press and release the PAN button
for the new location. The new loca-
tion will finish timing the product.
When the transferred pan time
expires, the location will revert back
to the original menu settings.
WARNING
Hot surfaces.
NOTE: If product transfer is not completed within a pre-programmed
transfer time, the transfer will be cancelled. See your Manager.
GREEN
GREEN
Flashing
YELLOW
YELLOW
Flashing
RED
RED
Flashing

DHB-BK41/43 541-531 Rev. B Printed in USA 0802 © 2002
4
Product Holding Bin
DHB-BK41/43
A225
UPPER
PROG
LOWER
ACTUAL
TEMP
SET-
POINT
Operation (continued)
Cleaning
PRESET LOADED
MENU
ENTER
BKFT
REG
TRANSFER
PRESET LOADEDPRESET LOADEDPRESET LOADED
7
1
To shut down the unit, turn the power On/Off switch to OFF.
NOTE: To load preset times/menus:
A. Turn power switch to OFF.
B. Press and hold both the UP and DOWN Buttons.
C. Turn power switch ON.
D. When the four right-most displays show PRESET LOADED, release the buttons
Setting Temperature
1. Turn the unit off and unplug the power cord from the electrical
receptacle.
2. Remove the pan covers and pan racks. Wipe all parts and unit
with a damp cloth. DO NOT use a green scotch bright pad cleaner,
ice or water.
WARNING
Before performing any maintenance, turn the power switch to the OFF
position and unplug the power cord from the electrical receptacle.
CAUTION
This unit is not watertight. Do not clean with a water jet/jet spray.
Do not immerse the unit in water.
The unit has four shelves, each with an upper and lower heater (eight heaters total).
The factory pre-set for the upper heaters is 225°F.
The factory pre-set for the lower heaters is 195°F.
Each upper heater has a programmable range of 150° - 275°F.
Each lower heater has a programmable range of 150° - 225°F.
Use the control below and the following steps to set the setpoint temperatures for each heater.
UPPER SHELF LED
This LED will be lit to indicate
upper shelf is selected
UP/DOWN ARROW BUTTONS
Used with other buttons to scroll
through heater and temperature
selections
PRINCE CASTLE LOGO BUTTON
Press to enter
temperature selections
TEMPERATURE DISPLAY
A, b, C or d Shelf
NOTE: The unit is preset to display temperature in
Fahrenheit. To display in Celsius, press and hold
the DOWN Arrow button immediately after turning
on the power switch. To switch back to Fahrenheit,
press and hold the UP Arrow button after turning
on the power switch.
PROG LED
This LED will be lit to indicate
unit is in Program Mode
LOWER SHELF & LED
This LED will be lit to indicate
lower shelf is selected
ACTUAL TEMP BUTTON & LED
Press to display actual temperature for the
selected heater. LED will be lit when actual tem-
perature is displayed.
SETPOINT BUTTON & LED
Press to display setpoint temperature of a
selected heater. LED will be lit when setpoint
temperature is displayed.
NOTE: To reset all times and temperatures to the factory settings, turn the unit off, then press and hold the UP and DOWN arrow buttons
simultaneously while turning the unit back on. A “P” will appear in the display and all times and temperatures will be reset to original factory settings.

DHB-BK41/43 541-531 Rev. B Printed in USA 0802 © 20025
Product Holding Bin
DHB-BK41/43
REG
BKFT
MENU
ENTER
ENTER
MENU
BKFT
REG
TRANSFER
TRANSFER
U225
A
b
C
d
A220
UPPER
PROG
LOWER
ACTUAL
TEMP
SET-
POINT
A225
UPPER
PROG
LOWER
ACTUAL
TEMP
SET-
POINT
A225
UPPER
PROG
LOWER
ACTUAL
TEMP
SET-
POINT
Setting Temperature (continued)
Press the UP or DOWN Arrow Buttons until the desired shelf
(A, b, C or d) LED and upper (U) or lower (L) heater is selected.
2Press and hold the SETPOINT Button and the Prince Castle
Logo Button for 5 seconds. The Program LED will light.
3
Calibrating Heaters
Use the following steps to calibrate
the individual heaters.
NOTE: Allow sufficient amount of
time for temperatures to stabilize
before starting calibration.
Press the UP or DOWN Arrow
Buttons until the desired shelf LED
and upper (U) or lower (L) heater is
selected.
Take a temperature reading within the shelf near the center of
the heater surface.
Use a standalone temperature meter (not supplied).
Press the UP or DOWN Arrow Buttons until the desired
setpoint temperature is displayed
4
A2:30
UPPER
PROG
LOWER
ACTUAL
TEMP
SET-
POINT
A225
UPPER
PROG
LOWER
ACTUAL
TEMP
SET-
POINT
1
Press and hold the PRINCE CASTLE
LOGO and ACTUAL Buttons for 5
seconds. The semi-colon (:) LED
indicator will light. The temp dis-
played is the actual heater tempera-
ture sensed by the controller.
3
A2:20
UPPER
PROG
LOWER
ACTUAL
TEMP
SET-
POINT
2
Press the UP or DOWN Arrow
Buttons until the temperature
displayed matches the reading
obtained in Step 2.
Press the PRINCE CASTLE
LOGO Button to save the
temperature value and exit the
Calibration Mode.
4
Press the Prince Castle Logo Button to save the new setpoint
value. Repeat steps 2—5 to change the setpoint for any other
heater.
5
WARNING
Hot surfaces. Use
caution when taking
temperature readings
within the shelf
A220
UPPER
PROG
LOWER
ACTUAL
TEMP
SET-
POINT
A2:30
UPPER
PROG
LOWER
ACTUAL
TEMP
SET-
POINT
To clear any offset
readings, press the
SETPOINT Button.
A220
UPPER
PROG
LOWER
ACTUAL
TEMP
SET-
POINT

Selecting Breakfast and Regular Menus
MNU1
⇑
MENU
ENTER
BKFT
REG
⇑
R
PROG
WBUN
MENU
ENTER
BKFT
REG
SFER
Programming the Menus
PROG
PROG
TRANSFER
MNU1
⇑
MENU
ENTER
B
R
⇑
RANSFER
There are six menus available:
BKFT LED ON = Menu1 or Menu6
REG LED ON = Regular2, Regular3, Regular4, or Regular5
Press and hold the MENU/ENTER button, then use the UP or
DOWN Arrow button to scroll through the 6 menus.
Press and hold the MENU/ENTER button, the display next to
the MENU/ENTER button will show the menu choices. Use
the UP or DOWN Arrow button to scroll through the 6 menus.
Release the MENU/ENTER button when the desired menu is
displayed.
When the MENU/ENTER button is released, all displays will
again show PROG
..
Press and hold the PRINCE CASTLE LOGO button
(on the button bar) until all the displays show PROG
and the BUN TRAY buttons LED’s all glow red.
A. Press the PAN button next to the display to be changed.
The LED will change from red to yellow and the display will
change from PROG to the assigned menu item.
When scrolling, menu numbers appears in this display.
MNU1
⇑
MENU
ENTER
BKF
REG
⇑
FER
When the desired menu is displayed, release the
MENU/ENTER button. The food products for the menu will be
displayed in the upper and lower BUN TRAY displays.
When timers for a different menu are still active,
those BKFT or REG LED’s will flash until they are all cancelled.
1
1
3
----
PROG
T
A. Repeat Steps 2 & 3 as required.
B. Press the PRINCE CASTLE LOGO button to exit the
Programming Mode and return to the Run Mode.
NOTE: Up to six items (one for each menu) may be programmed
for each tray button. A tray may be set as “not used” by
assigning “ ---- ” as its product.
4
2
2
PROG
PROG
MENU
ENTER
FER
PROG
SBUN
MENU
ENTER
BKFT
REG
FER
B. Press the UP or DOWN Arrow buttons to scroll to the desired menu
item.
C. Press the MENU/ENTER button to save the selection. All displays
will show PROG.
DHB-BK41/43 541-531 Rev. B Printed in USA 0802 © 2002
6
Product Holding Bin
DHB-BK41/43

TIME
PROD
SET
MENU
ENTER
BKFT
REG
TRANSFER
⇑
⇑
A. The SET PRODUCT TIME menu is used to change the Hold & Cook-More times.
B. Press and hold the PRINCE CASTLE LOGO button, then immediately press and hold the MENU/ENTER button until the display shows one
of the programming menus.
C. Use the UP or DOWN Arrow button to scroll to the SET PROD TIME ⇑ ⇓ menu.
NOTE: Hold Times are specified by Burger King Corporation. Prince Castle does not endorse changing hold times unless instructed by
Burger King Corporation.
1
PRINCE CASTLE LOGO Button
MENU/ENTER Button
DHB-BK41/43 541-531 Rev. B Printed in USA 0802 © 20027
Product Holding Bin
DHB-BK41/43
:07
EGGS
COOK
MENU
ENTER
TRANSFER
⇑
⇑
2:00
EGGS
HOLD
MENU
ENTER
TRANSFER
⇑
⇑
TIME
PROD
SET
MENU
ENTER
TRANSFER
⇑
⇑
Changing the Hold & Cook-More Times
TIME
EGGS
SET
MENU
ENTER
TRANSFER
⇑
⇑
A. Press and release the MENU/ENTER button to enter the
Set Product Time menu. The display will show, for example,
SET EGGS TIME ⇑ ⇓ ..
A. The display now shows the current hold time.
A. The display will show SET PROD TIME ⇑ ⇓ ..Repeat Steps 2 – 4
for any other product.
B. Press and release the PRINCE CASTLE LOGO button at any
time to exit the Programming Mode and return to the Run Mode.
NOTE: If the MENU/ENTER button has not been pressed to save any
changes, the program will revert to the original values.
A. The display will now show current Cook-More time..Use the
UP or DOWN Arrow button to scroll to the desired cook -
more time.
3
45
2
B. Use the UP or DOWN Arrow button to scroll to the desired
hold time. When the desired hold time is displayed, press
the MENU/ENTER button to save the desired hold time.
NOTE: Hold time cannot be reduced to less than the Cook-More
time plus one minute.
NOTE: Cook-More time cannot be increased to more than the
Hold time minus one minute.
2:10
EGGS
HOLD
MENU
ENTER
TRANSFER
⇑
⇑
B. When the desired cook-more time is displayed, press the
MENU/ENTER Button to save it.
:10
EGGS
COOK
MENU
ENTER
TRANSFER
⇑
⇑
NOTE: Holding the UP or DOWN Arrow Buttons for longer than 2
seconds will cause the product list to automatically scroll up or down.
B. Use the UP or DOWN Arrow button to scroll through the list
of products. When the desired product is displayed, press
the MENU/ENTER button to select it.
Refer to the Product Menu Details on page 8 for a list of
products and their corresponding display names.

DHB-BK41/43 541-531 Rev. B Printed in USA 0802 © 2002
8
Product Holding Bin
DHB-BK41/43
Changing Product Names
WXP1
PROD
SEL
MENU
ENTER
BKFT
REG
TRANSFER
⇑
⇑
NAME
PROD
EDIT
MENU
ENTER
TRANSFER
⇑
⇑
NAME
PROD
EDIT
MENU
ENTER
BKFT
REG
TRANSFER
⇑
⇑
EXP1
PROD
SEL
MENU
ENTER
B
R
TRANSFER
⇑
⇑
A. The EDIT PRODUCT NAME menu is used to change a default product name to one of your own choosing.
B. Press and hold the PRINCE CASTLE LOGO button, then immediately press and hold the MENU/ENTER button until the display shows one
of the programming menus.
C. Use the UP or DOWN Arrow button to scroll to the EDIT PROD NAME ⇑ ⇓ Menu.
NOTE: The default names available for editing are listed on page 8.
A. Press and release the MENU/ENTER button to enter the
Edit Product Name menu.
The display will read SEL PROD XXXX ⇑ ⇓ ..
B. Use the UP or DOWN Arrow button to scroll through the list of
products.
C. When the desired product is displayed, press the
MENU/ENTER button to select it. The first letter (in this case,
the EE) will start blinking.
A. The display will show EDIT PROD NAME ⇑ ⇓ . Repeat Steps
2–4 for any other product.
B. Press and release the PRINCE CASTLE LOGO button at
any time to exit the Programming Mode and return to the
Run Mode.
NOTE: If the MENU/ENTER button has not been pressed to save
any changes, the program will revert to the original names.
1
3
5
2A. To change the blinking E, use the UP or DOWN Arrow button
to scroll to the desired letter/number/symbol.
B. When the desired selection is displayed, press the PAN
button (to the left or right of the selected display) to move
to the next digit.
C. Repeat for all digits.
NOTE: Holding the UP or DOWN Arrow Buttons for longer than 2
seconds will cause the selected digit to automatically scroll up or
down.
WXP1
PROD
SEL
MENU
ENTER
TRANSFER
⇑
⇑
When all four digits have been changed, press the MENU/ENTER
button to save the new name.
4
PRINCE CASTLE LOGO Button MENU/ENTER Button

GRPx
LINK
SET
MENU
ENTER
TRANSFER
ENTR
DHB-BK41/43 541-531 Rev. B Printed in USA 0802 © 20029
Product Holding Bin
DHB-BK41/43
Set Maximum Transfer Time
Product Linking
:20
XFR
TRANSFER
A. Press and release the MENU/ENTER Button to enter the
Set Maximum Transfer Time menu.
B. The display shows MAX XFR :20 ⇑ ⇓ . This shows a value
of 20 seconds.
2
Any Timer Bar (except bun holding timers) can be linked to others (see Special Programming Modes, this page). If Timer Bars are set to the same
link group, any product started in any bar of the same group will be compared to all other products in the same group, and it’s LED color will be
determined based on all timers in the group with the same product (not just with all timers on it’s own Timer Bar).
Special Programming Mode
A. Press and hold the LOGO Button then immediately press and hold the MENU/ENTER Button. Hold both buttons for six seconds. The
displays will change to show the first menu – depending on model.
B. Press and release the UP and DOWN Buttons to scroll through the list of Special Modes.
:25
XFR
TRANSFER
A. To change the time, use the UP or DOWN Arrow Button to
scroll to the desired time. When the desired selection is dis-
played, press the MENU/ENTER Button to enter the selection.
B. Press and release the PRINCE CASTLE LOGO Button at any
time to exit the Programming Mode and return to the Run
Mode.
NOTE: If the MENU/ENTER Button has not been pressed to save any
changes, the program will revert to the original time.
3
TIME
XFR
MAX
MENU
ENTER
BKFT
REG
TRANSFER
⇑
⇑
A. The SET MAXIMUM TRANSFER TIME menu is used to set the amount of time allowed to make a product transfer from one pan to another.
B. Press and hold the PRINCE CASTLE LOGO Button, then immediately press and hold the MENU/ENTER Button until the display shows one
of the programming menus.
C. Use the UP or DOWN Arrow Button to scroll to the MAX XFR TIME ⇑ ⇓ (Set Maximum Transfer Time) Menu.
1
1
PRINCE CASTLE LOGO Button MENU/ENTER Button
TIME
XFR
MAX
MENU
ENTER
BKFT
REG
TRANSFER
⇑
⇑
PRINCE CASTLE LOGO Button MENU/ENTER Button
A. When the displays show SET LINK GRPx ⇑ ⇓ ENTR , the X indicates the currently assigned Link Group. Press and release the MENU/ENTER
Button to set the Link Group mode.
B. The link group number (X) will flash. Press and release the UP and DOWN Buttons to change the group number. The maximum number
allowed is 3, and the minimum is 0. When a timer bar is assigned to Link Group 0, it is isolated and not associated with any other timer bar
(linking is disabled).
C. When the desired link group is displayed, press and release the MENU/ENTER Button to save it. The program will revert to Set Link Group Mode.
2Set Link Group

DHB-BK41/43 541-531 Rev. B Printed in USA 0802 © 2002
10
Product Holding Bin
DHB-BK41/43
CastleNet®Communications Network
The Prince Castle DHB-BK Bins and Retro Bun Timer and New Bun
Cabinet Timers can be inter-connected to form the CastleNet®
Communication Network. The network can be used for data transfer
between bins and timers for menu updates or to transfer product hold
time from bin-to-bin. A PDA (or similar device) or a notebook with Prince
Castle MenuView®software is used to connect to the network and enter
the desired changes.
Each bin is supplied with a standard 25' cable and allows units to be
“daisy-chained” together to form the network. If cable is too short, use
Prince Castle Extender Cable Kit, P/N PC-COMEXT.
The factory default address for Main bins and timers is address 1.
The factory default address for Specialty bins and timers is address 2.
If a third bin is used, the address must be set at 3.
The factory default address for the Retro Bun Timer is bunF.
IN OUT
EXTERNAL
IN OUT
EXTERNAL
IN OUT
EXTERNAL
RETRO
BUN
TIMER
BIN 1 BIN 2 BIN 3
Telephone jack plugs are located on the back of the unit.
Connect the units using the cables provided as shown here.
1
REG
BKFT
MENU
ENTER
ENTER
MENU
BKFT
REG
TRANSFER
TRANSFER
U225
A
b
C
d
REG
BKFT
MENU
ENTER
ENTER
MENU
BKFT
REG
TRANSFER
TRANSFER
U225
A
b
C
d
REG
BKFT
MENU
ENTER
ENTER
MENU
BKFT
REG
TRANSFER
TRANSFER
U225
A
b
C
d
Bin 1 Bin 2 Bin 3
Bin 2 Bin 4
Bin 1 Bin 3
Bin 6
Bin 5
2
IMPORTANT: Each timer must have a different address.
If a location has three bins, it is recommended that the bins
and timers be set consecutively to addresses 1 through 6.
A. Turn the power switch off, wait 15 seconds. Turn the switch
to ON while pressing and holding the ACTUAL and SET-
POINT buttons. The display will show the current bin
address.
B. Continue to hold the buttons until PROG LED turns on.
prog
UPPER
PROG
LOWER
ACTUAL
TEMP
SET-
POINT
3
bin3
UPPER
PROG
LOWER
ACTUAL
TEMP
SET-
POINT
4
Available addresses are:
bin1 thru bin 9, binA, binB, binC, binD, binE
and binF.
IMPORTANT: Continue to step 5 to
check the timer address. No two
timers can have the same address.
Use the UP or DOWN Arrow buttons to scroll to the desired
address. Press the PRINCE CASTLE LOGO Button to store the
new address.
EGGS
EGGS
EGGS
MENU
ENTER
B
R
TRANSFER
bin2
5
To check the timer address, press and hold the PRINCE
CASTLE LOGO button and the DOWN Arrow button.
The current timer address will be displayed in the far right timer
display.
To change the timer address, proceed to step 6.
ADDR
SET
MENU
ENTER
B
R
TRANSFER
bin2
⇑
⇑
6
To change the timer address, turn the unit power switch off and
wait 15 seconds. Turn the power switch back on and immedi-
ately press and hold the PRINCE CASTLE LOGO button and the
DOWN Arrow button for approximately 6 seconds or until the
display shows SET ADDR ⇑ ⇓ BIN2.
The address number will blink on/off.
MENU
ENTER
BK
RE
TRANSFER
bin3
⇑
⇑
7
Use the UP or DOWN Arrow button to scroll to the desired
address. Press the MENU/ENTER button to store the new
address and return to normal operating mode.
Available addresses are:
bin1 thru bin 9, binA, binB, binC, binD, binE and binF.
bin2
UPPER
PROG
LOWER
ACTUAL
TEMP
SET-
POINT
Example
Example

DHB-BK41/43 541-531 Rev. B Printed in USA 0802 © 200211
Product Holding Bin
DHB-BK41/43
Factory Presets
Product Menu Details
Menus
Eggs EGGS 45 6
Biscuits BISC 60 17
Sausage SAUS 60 1
French Toast FR-T 30 2
Ham HAM 120 2
Fish FISH 45 4
Chicken Crisp CRSP 45 3
Chicken Patty CHKN 60 4
Chicken Tenders TEND 30 3
Burgers BURG 60 3
Whoppers WHPR 45 3
BK Broiler -BK- 60 6
Bacon BACN2120 2
Poppers POP230 2
Mozzarella Stick MOZ230 2
Spicy Chicken Wings SPCY260 3
Experimental #1 EXP1260 2
Experimental #2 EXP2260 2
Experimental #3 EXP3260 2
Experimental #4 EXP4260 2
Experimental #5 EXP5260 2
Experimental #6 EXP6260 2
Experimental #7 EXP7260 2
Experimental #8 EXP8260 2
Experimental #9 EXP9260 2
1. Hold and Cook-More times may be re-programmed. See page 7.
2. Product abbreviations BACN thru EXP9 may be reprogrammed. See page 8.
Product Display Hold Cook-More
Name Minutes1Minutes1
HAM BACN SAUS EGGS MNU1 Bkft
WHPR BURG WHPR BURG MNU2 Reg
TEND CRSP CHKN FISH MNU3 Reg
SPCY POP MOZ -BK- MNU4 Reg
TEND CHKN CRSP SPCY MNU5 Reg
HAM BACN EGGS EGGS MNU6 Bkft

DHB-BK41/43 541-531 Rev. B Printed in USA 0802 © 2002
12
Product Holding Bin
DHB-BK41/43
Troubleshooting
Display flashes Opn & rEL.
Display flashes SHr & rEL.
Display flashes Opn & rEL.
Display shows HHH for an extend-
ed period of time and heater sur-
face temperature is hot.
Display shows HHH for an extend-
ed period of time and heater sur-
face temperature is cool.
Open relay. Circuit inoperable.
Shorted relay. Circuit inoperable.
Open heater.
Unplugged ribbon cable between
power and main circuit boards.
Temperature is below 75°F.
Heater inoperable.
Probe inoperable.
Relay inoperable.
Temperature is above 300°F
(abnormal operation).
Probe is inoperable.
Replace power circuit board.
Replace power circuit board.
Test heater resistance (150.2 Ohms).
Replace heater if necessary.
Verify ribbon cable connection.
Normal display during warmup.
Test heater resistance (150.2 Ohms).
Check for open thermocouple wires from probe.
Replace heater/probe assembly.
Replace power circuit board.
Diagnostic circuit inoperable. Replace power
circuit board.
Check for pinched thermocouple wires from
probe. Replace heater/probe assembly.
Problem Possible Cause Corrective Action