Prince Castle CTS-W User manual

Contact Toaster – Single-Sided
CTS-W/CTS-M/CTS-WS
CTS-WCE/CTS-MCE/CTS-WSCE
299-500revD-EN Printed in USA 03/17 © 2017
Original Instructions
Operation Manual
W - Wire
Conveyor
WS - Silicone
Conveyor
M - Metal
Conveyor
Contact Toaster - Single-Sided
This appliance is designed for toasting bread products in a commercial
kitchen. Customer-adjustable features include:
•CrushAdjustment
•Set Temperature
•Toast Time (Speed of Conveyor)
•Scale(°ForC°)
The conveyor belt may be wire, metal (Stainless Steel) or silicone.
Silicone belt is consumable to be replaced 2-6 months
dependent on usage and is not covered under warranty.
LIMITED WARRANTY
This product is warranted to be free from defects in material and/or
workmanship for a period of one (1) year from date of original
installation, not to exceed 18 months from date of shipment from
our factory. Any part or component which proves to be faulty in
material and/or workmanship within the warranty period will be
replaced or repaired (at the option of Prince Castle LLC) without
cost to the customer for parts or labor.
This warranty is subject to the following exceptions/conditions:
• Use of any non-genuine Prince Castle parts voids this
warranty and all work must be performed by an authorized
Prince Castle Service Agent.
• All labor shall be performed during regular work hours.
Overtime premium will not be covered.
• Travel charges are limited to 100 miles (200 kilometers) round
trip, 2 hours travel time, one trip per repair.
• Damage caused by carelessness, neglect, and/or abuse (e.g.,
using wrong current, dropping, tampering with or altering
electrical components, or improper cleaning) is not covered.
• Equipment damaged in shipment, by fire, flood or an act of
God is not covered.
• Damage to non-stick coated surfaces is not covered by this
warranty.
TABLE OF CONTENTS
Safety Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Electrical Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Setting Adjustments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Daily Planned Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Uninstalling and Installing the SiliconeBelt . . . . . . . . . . . . . . 10
Service Kits . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Wiring Diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Revision Log . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
355 East Kehoe Blvd. • Carol Stream, IL 60188 USA
Telephone: [phone] • Toll Free: 1-800-PCASTLE
Fax: [phone] • www.princecastle.com
TM

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Safety Information
Indicates information important to the proper operation of
the unit. Failure to observe may result in damage to the
equipment and/or severe bodily injury or death.
Indicates information important to the operation of the unit.
Failure to observe may result in damage to the equipment.
WARNING
CAUTION
IMPORTANT: Prince Castle reserves the right to change
specifications and product design without notice. Such
revisions do not entitle the buyer to corresponding
changes, improvements, additions or replacements for
previously purchased equipment.
Electrical Specifications
CTS-W/CTS-M/CTS-WS: 120V, 60 Hz, 12.5A, 1500W,
NEMA-5-15 Plug
CTS-WCE/CTS-MCE/CTS-WSCE: 240V, 50 Hz, 6.25A,
1500W, CEE7-7 Plug
Installation
Unpack and inspect. Remove the unit from the
carton and inspect for signs of damage. If there is
damage to the unit:
• Notify the carrier within 24 hours of delivery.
• Save carton and packaging materials for inspection
purposes.
• Contact your local dealer, or if purchased directly,
the Prince Castle Sales Department at
1-800-722-7853 or 630-462-8800 to arrange for a
replacement unit.
1
Verify parts. Verify that all parts have been received:
• Dual Continuous Feed Toaster with conveyor.
• Release Sheet Kit.
• Bun Infeed.
2
Place toaster on flat surface. Remove blue and/or
white protective covering.
Two person lift, unit weight >68 lbs (31 kg).
CAUTION
3
Remove packing. Remove any packing material and
tape.
4
Equipment must be elevated from the floor at all times
during cleaning and operation.
CAUTION
Remove bun
infeed by lifting
from toaster.
5
Remove the conveyor. Use handle to lift the
conveyor up and away from CTS. Lay it on a clean
surface with the flat side down.
Note: CTS-WS and CTS-WSCE Model conveyors may
require installation of the silicon belt. Refer to
Uninstalling and Installing the Silicon Belt.
6

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Installation (continued)
Clean the bun infeed, conveyor and CTS. Put on
neoprene gloves. Dampen a clean cloth with lukewarm
soap and water. Wipe the conveyor, rotating it as you
clean to reach its entire surface. Wipe the infeed and
outside of the entire CTS. Wipe down each part and
outside of the CTS again with a fresh, clean, sanitized
cloth.
7
Install release sheet. Hang the Teflon release sheet
over the platen, holding it with one hand. Place the
holding clamp (P/N 299-057) on top of it.
8
Reinstall the conveyor. Using the handle to lift the
conveyor, line up the side posts of the conveyor with
their notches on the CTS. Move the conveyor into the
CTS and gently release.
9
Reinstall the bun infeed.
10
Plug unit in. Plug
unit into a grounded
receptacle with a
matching plug
configuration.
All electrical connections must be in accordance
with local electrical codes and any other
applicable codes.
This appliance can be used by children aged from
8 years and above and persons with reduced
physical, sensory or mental capabilities or lack of
experience and knowledge if they have been given
supervision or instruction concerning use of the
appliance in a safe way and understand the
hazards involved. Children shall not play with the
appliance.
WARNING
11

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Operation
Turn unit on. Turn the
On/Off switch located
on the lower right to the
On position. The
version information will
appear in the display
for 3 seconds.
1
Wait through warm-
up. During warm-up,
the display will read
“WARMING UP”.
Warm-up time is about
15-20 minutes.
WARMING
UP
2
BURN/ELECTRICAL SHOCK HAZARD! Platen area
is HOT and can cause severe burns or severe
shock. Keep hands and objects out of the toaster
unit! Failure to exercise caution may result in
serious injury! Turn the unit off, unplug it and let it
cool down completely before touching or working
on internal apparatus.
Watch for READY
status. When
temperature is reached,
the display will read
“READY”.
WARNING
ready
3
View status. Each
press on the down
arrow button will scroll
through the actual
temperature, the set
temperature and the
amount of time the CTS
has been on
(“runtime”).
ready
ready
ready
tmp:498F
set:500F
00:27:19
4

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Operation (continued)
Make any desired adjustments. Use the instructions
in Setting Adjustments to make changes to the crush
adjustment, the set temperature, the temperature
scale and/or the time it takes to toast.
5
Begin continuous feeding. Feed product into top of
CTS, sending the correct product parts down the left
and right sides of the unit. The sides to be toasted
should face the platen, which is in the front. Toasted
product will exit at the base of the CTS.
6

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Setting Adjustments
Change crush adjustment. Because the platen has
separate segments for the left (“Heel” side) and right
(“Crown” side - usually thicker), they are adjusted
separately, each with its own crush adjustment knob.
For example, if the heels are slipping through without
making good contact with the platen and look like they
need more toasting, the left crush adjustment knob
may need to be moved more toward “Thin”. Or, if the
crowns seem unusually thick and are being crushed
too much or over-toasted, the right crush adjustment
knob may need to be moved more toward “Thick”.
A. Turn the left-side crush
adjustment knob
clockwise to allow for
thicker heels or
counterclockwise for
thinner heels. NOTE:
Watch the bar to keep
track of how much you
have changed the
setting.
B. Turn the right-side crush
adjustment knob
clockwise to allow for
thicker crowns or
counterclockwise for
thinner crowns.
1
Change the set temperature, temperature scale
and/or time that it takes to toast.
A. From a screen that says
“READY”, press and hold
the OK button for
3 seconds.
B. The screen displays
“TEMP” and gives the set
temperature. Change the
set temperature using the
up and down arrow
buttons, or don't change
it if it is already correct.
To accept the set
temperature, press OK.
C. The screen displays
“TemScale F/C” with a
black box over either the
“F” (meaning the scale is
Fahrenheit) or the “C”
(meaning the scale is
Celsius). Change the
temperature scale using
the up and down arrow
buttons, or don't change
it if it is already correct.
To accept the
temperature scale, press
OK.
D. The screen displays
“TIME” and gives the
time it takes to toast in
seconds. Change the
time it takes to toast
using the up and down
arrow buttons, or don't
change it if it is already
correct. To accept the
time it takes to toast,
press OK.
ready
temp
500f
t em S cale
F/C
TIME
30
s
2

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Daily Planned Maintenance
BURN/ELECTRICAL SHOCK HAZARD! Platen area is
HOT and can cause severe burns or severe shock.
Keep hands and objects out of the toaster unit! Failure
to exercise caution may result in serious injury! Turn
the unit off, unplug it and let it cool down completely
before touching or working on internal apparatus.
If the supply cord is damaged, it must be replaced by
the manufacturer, its service agent, or similarly
qualified person to avoid a hazard.
Do not immerse toaster in water. Do not clean with a
water hose or jet spray. Do not use abrasive cleaners,
pads or tools on the platen or the release sheet. Failure
to exercise caution will result in damage to the unit and
will not be covered by warranty. Cleaning and user
maintenance shall not be made by children without
supervision.
WARNING
WARNING
CAUTION
Gather cleaning materials. You will need clean
cloths, neoprene gloves, Multipurpose Detergent
Solution, sanitizer solution, and lukewarm soap
and water.
1
Turn CTS off. Turn the
On/Off switch located
on the lower right to the
Off position.
2
Unplug and let
cool. Allow platen to
cool for 60 minutes
before cleaning. The
plug removed from
the outlet shall
remain clearly
visible to the
operator during the
maintenance procedure.
3
Remove bun
infeed by lifting
from toaster.
4
Remove the conveyor. Use handle to lift the
conveyor up and away from CTS. Lay it on a clean
surface with the flat side down.
5
Remove the release sheet. Lay the release sheet on
a flat surface.
6

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Daily Planned Maintenance (continued)
Clean the release sheet. Dampen a clean cloth
with lukewarm soap and water. Wipe down both
sides of the release sheet, making sure all built-up
sugar is removed. Wipe down both sides with a clean
cloth, dampened with water, to rinse. Allow to air dry.
NOTE: Rotate sheets daily for longer life. Depending
on volume of product toasted, sheets should be
replaced every 4 to 6 weeks.
7
Reinstall the release sheet.
8
Clean the conveyor. Put on neoprene gloves. Wipe
the conveyor with a clean cloth dampened with
Multipurpose Detergent Solution, rotating it as you
clean to reach its entire surface. Wipe the entire
surface with a clean cloth, dampened with sanitizer
solution.
Do not use abrasive cleaners or pads on the
conveyor surface.
CAUTION
9
Reinstall the conveyor. Using the handle to lift the
conveyor, line up the side posts of the conveyor with
their notches on the CTS. Move the conveyor into the
CTS and gently release.
10
Reinstall the bun infeed.
11
Clean outside of the CTS. Dampen a clean cloth with
lukewarm soap and water. Wipe down the outside of
the entire CTS. Wipe down the entire CTS again with a
fresh clean, sanitized cloth.
12

299-500revC-EN 9 Printed in USA 03/17 © 2017
Contact Toaster – Single-Sided
CTS-W/CTS-M/CTS-WS/CTS-WCE/CTS-MCE/CTS-WSCE
TM
BURN/ELECTRICAL SHOCK HAZARD! Platen is HOT and can cause severe burns or severe shock.
Keep hands and objects out of the toaster unit! Failure to exercise caution may result in serious injury!
Turn the unit off, unplug it and let it cool down completely before touching or working on internal apparatus. The plug removed
from the outlet shall remain clearly visible to the operator during the maintenance procedure.
NOTE: For all other problems, call approved local service agent.
Troubleshooting
WARNING
PROBLEM POSSIBLE CAUSE SOLUTION
Unit has no power Unit unplugged Plug unit in.
Breaker tripped Reset breaker.
Loose connection on power switch Call Tech Support
1-800-722-7853
Inoperable power switch
Unit will not heat up Loose connection on platen Call Tech Support
1-800-722-7853
Open platen
Loose connection to the main control board
Inoperable main control board
Inoperable TRIAC
Unit heats up, but the conveyor
does not run
Inoperable motor Call Tech Support
1-800-722-7853
Stripped drive gear
Stripped conveyor gear
Jammed conveyor assembly
Not toasting properly (under- or
over-done)
Inoperable RTD-probe Call Tech Support 1-800-722-7853
Improper set point Adjust set point in programming (see Setting
Adjustments section).
Improper compression Adjust compression (see Setting Adjustments section).
Torn or soiled release sheet Clean or replace release sheet.
Bad platen Call Tech Support
1-800-722-7853
Jumpy or blank display Improper ground Call Tech Support
1-800-722-7853
Inoperable display
Inoperable main control board
Loose wiring harness

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Uninstalling and Installing the SiliconeBelt
Uninstall the silicon belt. Ensure the CTS is off and
not hot to the touch.
A. Remove the conveyor. Use handle on back to lift
the conveyor up and away from CTS. Lay it on a
clean surface with the flat side (back) down.
1
B. Rotate the conveyor until the area where the two
ends of the belt meet is near the top. Fold the flap
back to access the two ends.
Top
C. Unhook the two clips on the end of the belt without
the flap from the wire conveyor and rotate the
conveyor towards the top until the unattached end
of the belt is hanging free.
D. While holding the free end with one hand, rotate
the conveyor back toward the bottom so you can
access the attached end, lift the flap and unhook
the two clips on that end to free the belt.
Install the silicon belt.
A. Locate the end of the belt that has the flap.
2
B. With the flap positioned toward the top of the
conveyor, fold back the flap and hook the two clips
onto any wire on the conveyor.
C. While holding the silicon belt with one hand, slowly
rotate the conveyor toward the top until the
attached end is near the top again.
D. Folding the flap on the attached end back, hook the
two clips on the free end of the belt onto the wire
conveyor so the two ends meet. Release the flap.
Reinstall the conveyor. Using the handle on back to
lift the conveyor, line up the side posts of the conveyor
with their notches on the CTS. Move the conveyor into
the CTS and gently release.
10
IMPORANT: Belt is consumable that must be replaced every 2-6 months, dependent on usage and wear.

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Service Kits
1234
299-030S
Control Board Kit
299-029S
Display Board Kit
299-017S
Overlay Kit
527-468S
Temperature Probe Kit
5678
299-072S
Tr i a c K i t
299-060S
Motor Kit
299-046S
Gears Kit
299-070S
Bearing Kit
9 101112
299-020S
Wire Conveyor Assy.Kit
299-021S
Track Conveyor Assy. Kit
299-041S
Knobs Kit
299-058S
Infeed Kit
78-233S
Power Switch Kit
13
72-280S
115V Powercord, US
72-323S
220V Powercord, CE
Platen Assy, 115V
299-0
11 S
Platen, 115V
299-012S
Platen , 240V
14
88-828S
EMI Filter Kit
*Used on CE units only
299-010S
Platen Assy, 115V
299-022S
Platen Assy, 240V
15 16

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Service Kits
Consumables
299-061S
Release Sheet 299-06
3 S
Silicon Conveyor Belt

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Accessories
511-140
Butter Wheel
Butter Wheel
Hanging Points

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Wiring Diagram
LCD
Platen
Control
PCB
Stepper
Motor
Power
Switch
J5 J4 J3 J2
J1
J6
LINE NEUTRAL
J7J9
Ribbon Cable
RTD
CTS Wire Diagram
2
/
4
/RTD Cable
Purple
Blue
Orange
Brown Blue
Power
Line

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PAGE DESCRIPTION DATE VERSION RESPONSIBLE PERSON
Revision Log
11 The Silicon Conveyor Belt part kit number changed from 299-062S to
299-063S. 1/10/2019 BAlexander Malevanets
11 299-010S/022S 115/240V Platen Assys, and 299-011S/012S 115/240V
Platen service kits added. 1/23/2019 CAlexander Malevanets