PROLiNK DS-3202M Installation guide

Frequently Ask Questions (FAQ)
PROLiNK® Wi-Fi Smart Plug with Power Monitoring
DS-3202M
v. 1.0_240820

DS-3202M FAQ
v1.0_240820
Copyright
The contents of this publication may not be reproduced in any part or as a whole, stored,
transcribed in an information retrieval system, translated into any language, or transmitted in
any form or by any means, mechanical, magnetic, electronic, optical, photocopying, manual, or
otherwise, without the prior written permission.
Trademark
All products, company, brand names are trademarks or registered trademarks of their
respective companies. They use for identification purpose only. Specifications are subject to be
changed without prior notice.
FCC Interface
This device complies with Part 15 of the FCC Rules.
Operation is subject to the following two conditions:
1) This device may not cause harmful interference, and
2) This device must accept any interference received, including interference that may cause
undesired operation.
NOTE: This equipment has been tested and found to comply with the limits for a Class B digital
device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable
protection against harmful interference in a residential installation. This equipment generates,
uses and can radiate radio frequency energy and, if not installed and used in accordance with
the instructions, may cause harmful interference to radio communications. However, there is
no guarantee that interference will not occur in a particular installation. If this equipment does
cause harmful interference to radio or television reception, which can be determined by turning
the equipment off and on, the user is encouraged to try to correct the interference by one or
more of the following measures:
- Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and receiver.
- Connect the equipment into an outlet on a circuit different from that to which the receiver is
connected.
- Consult the dealer or an experienced radio/TV technician for help.
CAUTION: Changes or modifications not expressly approved by the party responsible
for compliance could void the user’s authority to operate the equipment.
CE Declaration of Conformity
This equipment complies with the requirements relating to electromagnetic compatibility, EN
55022/A1 Class B.

DS-3202M FAQ
v1.0_240820
Preface
Revision
Date
Descriptions
1.0
24 Aug 2020
Initial release

DS-3202M FAQ
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Table of Contents
Frequently Ask Question (FAQ) ............................................................................................................1
(Q1) What are the devices that can be controlled by Smart Plug?.......................................1
(Q2) Can I plug in power strip to the smart plug?....................................................................1
(Q3) Can the Smart Plug be used for outdoor? .......................................................................1
(Q4) Can I use the smart plug without a smartphone?...........................................................1
(Q5) Does Smart Plug support / can be connected to 5 GHz Wi-Fi?...................................1
(Q6) Where can I control the Smart Plug from? ......................................................................1
(Q7) Can I control the Smart Plug from the Smartphone through cellular network? .........2
(Q8) How to connect the Smart Plug to another WiFi SSID?................................................2
(Q9) Can the Smart Plug be shared to another user?............................................................3
(Q10) After a power outage in my house, will my smart plug return back to normal operation
after the power is recover back?......................................................................................................4
(Q11) How to link the Smart Plug to an existing Amazon Alexa Speaker for voice control?5
(Q12) How to link the Smart Plug to an existing Google Home Speaker for voice control?10

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Frequently Ask Question (FAQ)
This FAQ is frequent question or concern user encounter throughout using the Smart Plug. This
document contain questions and their answers.
(Q1) What are the devices that can be controlled by Smart Plug?
Smart Plug can control any electrical appliance as long as the electrical appliances is
accordance with the Smart Plug’s specifications and the operating current must be less than
13A. You can connect device such as Television, satellite box, stand lamp, air purifier and stereo
speaker.
(Q2) Can I plug in power strip to the smart plug?
Yes, power strip can be plug to the DS-3202M Smart Plug as long as the total power load is
less than 3250W and the total current does not exceed the maximum current rating of 13A.
(Q3) Can the Smart Plug be used for outdoor?
No, Smart Plug should not be used for outdoor because it was not design to have water-proof
protection. The Smart Plug is design to be used for indoor usage.
(Q4) Can I use the smart plug without a smartphone?
Yes, Smart Plug can be controlled without a Smartphone. On/Off state can be controlled
through the Power button on the Smart Plug. The Status LED will indicate the Smart Plug status.
Smart Plug status on the PROLiNK mEzee will also get updated according to the current status
of the Smart Plug.
(Q5) Does Smart Plug support / can be connected to 5 GHz Wi-Fi?
No, currently Smart Plug only support for 2.4GHz wireless connection.
(Q6) Where can I control the Smart Plug from?
Smart Plug can be controlled from anywhere using PROLiNK mEzee app using Smartphone
as long as the Smartphone has Internet access.

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(Q7) Can I control the Smart Plug from the Smartphone through cellular
network?
Yes, Smart Plug can be controlled through the cellular network on the Smartphone as long as
the cellular network have the Internet data.
(Q8) How to connect the Smart Plug to another WiFi SSID?
Step 1. Remove the Smart Plug from mEzee app.
a. Launch the mEzee app.
b. Tap the Smart Plug icon.
c. Click Setting.
d. Tap the “Remove Device” and tap “Confirm”.
Step 2. Set up the Smart Plug to connect to the new SSID and password.

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(Q9) Can the Smart Plug be shared to another user?
Yes, Smart Plug can be shared to another user through the mEzee App. Do note that the shared
user needs to register under the same ‘region/country’.
The following is the procedure to share the Smart Plug.
1. Launch the PROLiNK mEzee.
2. Tap the Smart Plug icon on the Home.
3. Go to Setting.
4. Click Share Device.

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5. Click Add Sharing.
6. Enter the mEzee account of the user you would like to share and tap “Done”.
7. The Smart Plug now is available on the shared user account.
Note that the sharing can only be done when both the main user and the shared user
are registered under the same country/region.
(Q10) After a power outage in my house, will my smart plug return back to
normal operation after the power is recover back?
If the main power gets cut off and resumed afterwards, current state will be No Power output to
the connected device. This is a mechanism in-place to protect the appliance from unnecessary
electricity surge that may shorten appliance life cycle. Note that any smart scenario in place will
take effect accordingly as long as electricity service is resumed and there is valid internet
access.
However, please check the mEzee App for the latest plug status, assuming it is connected with
an important appliance.

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(Q11) How to link the Smart Plug to an existing Amazon Alexa Speaker for
voice control?
Smart Plug is compatible with Amazon Alexa, you can make a voice command through Smart
Speaker such as “Alexa, turn on fan”, after setting up Amazon Alexa skill.
Do note that the Amazon Alexa speaker must be in the same Wi-Fi or Home Network as the
Smart Plug. The following is procedure to set up Amazon Alexa skill.
1. Open web browser and go to https://alexa.amazon.com .
2. Create your Amazon account.
3. Go Home page, click Skills on the side panel.

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4. On Skills page, search and click Smart Life.
5. Click Enable button to setting up the account link.
6. Set the Country Code (e.g. Singapore +65, Malaysia +60, Indonesia +62) according
to the country you registered your mEzee account. Enter your mEzee account and

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password, then tap Link Now.
7. Select mEzee and click Link Now to link with Amazon Alexa.

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8. Click Authorize.
9. After successfully linked, you will be notified with a successful linked message.

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10.On the Home page, Amazon Alexa will prompt a message to discover the device. Click
DISCOVER DEVICES.
11.Wait for 20 seconds until the Amazon Alexa finish scan the devices. After finished,
your Smart Plug will appear on the Device list.
12.Your Smart Plug now can be controlled via voice command through Alexa Smart
Speaker (e.g. PROLiNK PSB8602E [sold separately] ).

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(Q12) How to link the Smart Plug to an existing Google Home Speaker for
voice control?
The Smart Plug is compatible with Google Assistant, you can make voice command such as
“Turn on [the name that you have set]”.
Do note that the Google Home Speaker must be in the same Wi-Fi or Home Network as the
Smart Plug. The following is procedure:
1. Download and install the Google Home from Google Play or App Store.
2. Register Google Home account.
3. Launch Google Home.
4. Go to Account setting.

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5. Tap “Set up or add”.
6. Tap “Set up device”.
7. Tap “Have something already set up”.

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8. Search and click Smart Life.
9. Set the Country Code (e.g. Singapore +65, Malaysia +60, Indonesia +62) according to
the country you registered your mEzee account. Enter your mEzee account and
password, then tap “Link Now”.
10.Select mEzee and click Link Now.

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11.Click Authorize to proceed.
12.Select your Smart Plug and tap “ADD TO ROOM”.

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13.Set the location where the Smart Plug is located and click Next.
14.Click DONE to complete the setup.

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15.Go to the Home and the Smart Plug is now available in the Google Home. The Smart
Plug now can be controlled through Google Home or by voice command using Google
Assistant / Google Home Smart Speaker by saying “Hey Google, turn on [Your Smart
Plug Device Name]”.