PROLiNK HURRICANE 8000 User manual

HURRICANE 8000 ADSL MODEM
USERS MANUAL
VER 1.50

WARNING
* During times of lightning/ thunderstorm, unplug the phone cable from
modem while not in use.
* Keep the modem away from water and direct sunlight.

SECTION 1 Lets Begin
1.1 Package Contents P1
1.2 Product View P2
1.3 What you need to start ADSL P3
SECTION 2 Hardware Installation
2.1 Hardware Configuration Overview P4
2.2 Connecting Hurricane 8000 to PC P5
2.3 Connecting Hurricane 8000 to Phone/ Fax P5
SECTION 3 Software Installation
3.1 Two alternative methods to Install P6
3.1.1 Standard Installation (Recommended) P7 - P9
3.1.2 Plug and play Installation P10 - P13
3.2 Verifying the setup - DSL, CSA P14 - P16
SECTION 4 Begin to Surf
4.1 Connect to Internet P17
4.2 Release Connection P18
SECTION 5 Frequently Ask Questions and Troubleshooting P19 - P24
SECTION 6 Uninstalling Hurricane 8000 ADSL Modem P25
SECTION 7 PROLiNK Technical Support P26
CONTENTS

Section 1 Lets Begin
1.1 Lets Check the Package Contents
Hurricane 8000 and Modem Stand (With Built-in Microfilter)
Installation CD & Users Manual
USB Cable
Telephone Cable (RJ-11)
Notice: Please contact your dealer immediately if there are any missing items in your Hurricane 8000 package.
P1

1.2 PRODUCT VIEW
Section 1. Lets begin
USB Connector
To connect to your PC
Telephone Jack
To connect to your phone/fax
Line Jack
For RJ-11, to connect to ADSL line (main phone socket)
Power LED (In green color)
Light ON once detected; Light blinks during data transfer
LINK LED (In green color)
Light ON when the connection is ON.
P2

1.3 What you need to start the ADSL
DSL Line
*ADSL ( Broadband) Service must be activated on your telephone line
* If you are sharing the line with more than 1 phone, micorfilter (s) must be installed to
decoupling ADSL and telephone signals.
ervice Provider
*You must get a User Name and Password from your local Internet Service Provider for
Internet Access.
omputer
* Pentium II MMX 233 or higher IBM Compatible PC
* Microsoft Windows 98SE / ME / 2000/ XP
* 64MB of RAM
* 20 MB of free Hard Disk Space
* Available USB port
* CD-ROM drive for drivers and software installation
P3
Section 1: Lets Begin

Section 2. Hardware Installation
2.1 Hardware Configuration Overview
USB cable to PCs USB port
Main Phone Socket
Telephone
PC
Microfilter -1
Telephone
-1 Microfilter is optional, can be purchased through dealer / manufacturer.
Microfilter is needed to:- Filter line noise;
- Prevent line noise when there are incoming/ outgoing calls;
- Prevent drop in modem connection speed.
-2 For additional phone socket which is in use and is sharing the same line, you will need to attach with an external
microfilter. P4
Hurricane 8000
Other Phone socket -2

2.2 Connecting Hurricane 8000 to PC
Step 1: One end of the USB cable is to be connected to the USB port of your computer.
Step 2: The other end of the USB cable is to be connected to the modem.
2.3 Connecting Hurricane 8000 to Phone
From PC Telephone
From PCs USB port Hurricane 8000
Step 3: One end of the telephone cable (RJ-11) is to be connected to the LINE jack on the
modem. Connect the other end of the telephone cable to the telephone wall socket.
Step 4: Either your telephone/ fax can be connected to the modems PHONE jack.
There is NO NEED for microfilter in between as it is already built-in into the modem.
Hurricane 8000
Section 2. Hardware Installation
The Main Phone Socket
P5

Section 3. Software Installation
3.1 Two Alternative methods to install
The Installation procedures might be slightly different depending on the Microsoft Windows
OS you are using. As Hurricane 8000 ADSL modem is a true plug-and-play device, you can
use either Standard or Plug and Play installation procedures to install the driver.
By the way, both methods are equally valid.
Standard Installation ( Recommended)
This is the most recommended way for the installation of Hurricane 8000, you will need
to go through lesser steps and require only one time reboot.-3
Plug and Play Installation
Refer the driver files to your PC once the Hurricane 8000 is detected.
After reboot, the installation will resume and reboot again after completion. -3
-3Number of reboot will depend on the different Operating System.
P6

3.1.1 Standard Installation
( For user Windows 98SE, ME, 2000, XP-4 )
For Windows 98 SE user, please get ready the Windows 98 CD-ROM by your side,
as Windows will require some system files to complete the setup.
1. When PC is ON, connect Hurricane 8000 via USB port to your PC.
Click Cancel to exit from the New Hardware installation wizard.
2. Put in the Hurricane 8000 installation CD to your CDROM drive.
The CD should auto-run within seconds.
If not, awake the setup manually:-
Start >> Run >> D:\Setup, Click OK
Then, a dialogue box as left will appear.
-4 For Windows XP users, please refer to the NOTICE at page 9 for an additional installation step. P7
Section 3. Software Installation

3. Click  Next.
Installation CD will start to establish the drivers and program
into your PC. The process will take 1 - 2 minutes.
4. Click  Finish
5. Select Yes, I want to restart my computer now, Click OK
Section 3 Software Installation
P8

Section 3. Software Installation
NOTES for WINDOWS XP USERS
Currently, the Hurricane 8000 driver is not in the list of Windows Driver Signing.
For Windows XP users , please take note that After Restarting the computer , the following
screens will appear in Hardware Installation , please click Continue Anyway to proceed further.
P9

3.1.2 Plug and Play Installation
For Windows 98 SE user, please get ready the Windows 98 CD-ROM by your side,
as Windows will require some system files to complete the setup.
1. Connect Hurricane 8000 to your PCs USB port.
Click  Next when the modem is detected by New Hardware
Found Wizard.
2. Select  Display a list of all drivers in a specific location .......... 
Then, Click Next.
Refer the system to copy driver files from installation CD.
( Your CD Drive, e.g. D:\)
3. Click Next if the system has found the correct location.
P10
Section 3. Software Installation

S
4. For Windows 98 user, refer your Windows 98 SE CD :-
D:\Win98 now to continue with the setup.
5. Click  Finish
6. Click Yes while system prompt for restart.
Section 3. Software Installation
Notice: You have to restart now before proceed to the next step. P11

7. When PC is ON again, the installation will resume.
The dialogue box as on left should appear.
8. Click  Next.
Installation CD will resume the driver and software installation.
This installation process will take 1- 2 minutes.
9. Click  Finish
10. Select Yes, I want to restart my computer now, Click OK
Section 3. Software Installation
P12

NOTES for WINDOWS XP USERS
1. In Plug and Play Installation, Click Next once Hurricane 8000
is detected.
2. Select  Install from a list of specific location and proceed
further as Step 3 ~ 10 in Page 10 - 12.
Note: Windows XP/ 2000 will only require one time reboot. Other OSs may require twice reboot.
Section 3. Software Installation
P13

3.2 Verifying the Setup of Hurricane 8000
Once you Hurricane 8000 is setup successfully, these new items should be added into your system.
1. Two icons on Desktop
a. Dialer - Shortcut to Hurricane 8000
b. DSL Test Program -
2. One CSA icon (labelled DSL) in system tray on the right end of the taskbar. DSL
2. Modem detected under Windowss Device Manager
For Windows 98SE/ ME User
Go to Start >> Settings >>Control Panel >> System >> Device Manager >> Network Adapter
For Windows 2000/ XP user
Go to Control Panel >> System >> Hardware >> Device Manager >> Network Adapter
If you found you did not have the above icon, please run Uninstall program ( see Section 6)
and reinstall again. P14
Section 3. Software Installation

The DSL Test Program is a utility which allows the user to verify that the modem is functioning correctly. It consists of a
sequence of four tests, described in detail below. double Click the DSL Test Icon on the desktop, the DSL Test GUI
appears Press Start Test to execute the four tests.
Test Pass - LED will change from Black to Green
Test Fail - LED will become Red
Not Tested -LED will show in Black
Click View Log will see more details. If you get a fail out of the four tests, please follow the below to troubleshoot the
problem.
1) Interface test : Fail
.Check your USB controller whether it is working fine
.Check USB cable whether it is connected to Modem and computer properly
.Check your Modem Driver whether it is installed properly
2) Modem Test : Fail
.Check your ADSL Line whether it is connected to LINE Jack on the modem
.Check your ADSL Line whether it has been activated.
.Check the existence of the Dial up Networking
3) Line Test : Fail
. Please check with your Internet Service Provider.
4) Network Test: Fail
. Please check with your Internet Service Provider.
P15
Section 3 Software Installation

Checking CSA Icon
The User Interface to the ADSL Modem is provided by the Control and Status Application (CSA).
You can access the CSA by double-clicking on the CSA icon in the System Tray, located near the clock on
the task bar. DSL
The icon which appears in different color tells the status
of the modem.
Color Condition
Black The modem is not available.
Red The modem is disconnected.
Blue The modem is waiting for initialization.
Yellow The modem is initializing.
Green The modem is connected and functioning.
Section 3 Software Installation
P16

4.1 Connect to Internet
1. Double Click the Shortcut to Prolink 8000 Icon from the desktop.
2. Key in your UserID@ISP and Password, then click Connect button.
3. Modem Connection Icon shows that you have logged in to Internet successfully.
Section 4Begin to surf
P17