Proluxe Endurance Pro X2M User manual
Operations Manual
Endurance Pro X2M - Semi-automatic Dough Press, Interchangeable Molds
Model #: DP2010M
WWW.PROLUXE.COM
Version: 122820
Congratulations on your selection of
the Endurance Pro X2 Dough Press.
Proluxe is a leading manufacturer of
food preparation and cooking
equipment designed for the most
demanding commercial kitchens.
Proluxe equipment is a result of the
highest quality engineering and
time-tested design.
This manual includes installation,
operation, and maintenance
procedures for your new Endurance
Pro X2 Dough Press. Please read
this manual carefully and keep it
with your machine for proper
operation and lasting service.
I N S T A L L A T I O N
Domestic
Use a separate 30 amp AC circuit. Only
industrial extension cords with proper wire
size should be used; size 16/3 wire for
distance up to 25 feet, and size 14/3 for
distance up to 50 feet.
International
Use a designated 16 amp AC circuit. Only
industrial extension cords with proper wire
size (2.5 sq. mm) shall be used. Make sure
there is a proper electrical wall outlet located
within reach of the cord and plug attached to
the press.
Place the dough press in an area which allows
for “swing clearance” of the upper platen.
The upper platen rotates up to 90°, in a
backward rotation, to facilitate the removal
of the dough product after the press cycle
has been completed.
The machine requires a vertical clearance of
33” from the bottom of the
machine to the top of the pull handle shown
in FIG. 1.
FIG. 1
Limited Machine Warranty
Proluxe warrants this dough press machine,
when operated under normal conditions, to
be free from manufacturing defects in
material and workmanship for a period of
one year on parts and labor from the invoice
date.
This warranty will be effective only when
Proluxe authorizes the original purchaser to
1
return the product to the factory in Perris,
California freight prepaid and only when the
product, upon examination, has proven to be
defective.
This warranty does not apply to any machine
that has been subjected to misuse,
negligence or accident. Proluxe shall not be
liable for the injury, loss or damage, direct or
consequential, arising out of the use or the
inability to use the product. No claim of any
kind shall be greater in amount than the sale
price of the product or part to which claim is
made.
This is the sole warranty given by the
company, it is in lieu of any other warranties,
expressed or implied, in law or in fact,
including the warranties of merchantability
and fitness for a particular use, and is
accepted such by the purchaser in taking
delivery of this product.
S P E C I F I C A T I O N S
Electrical:
208V/50-60Hz/4600W/22.12 Amps
Requires 30 AMP outlet
Includes: 72” cord and 6-30P NEMA
approved plug.
Shipping Weight:
180lbs. (82kg.)
I N T E R N A T I O N A L S Y M B O L S
Symboles internationaux
Power Off
éteindre
Power On
allumer
Hot Surface
surface chaude
Risk of Electrical Shock
Risque de choc électrique
Protective Earth Terminal
Borne de terre de protection
Caution - Warning
chaud - avertissement
2
S A F E T Y S U M M A R Y
Warning
To reduce the risk of electrical shock, do not
remove or open cover. No user-serviceable
parts inside. Refer servicing to qualified
personnel.
Avertissement
Pour réduire le risque de choc électrique, ne pas
retirer ou couvercle ouvert Aucune pièce
réparable par l’utillsateur, reportez-vous à du
personnel qualifié.
Warning
In case of power cord damage, do not
attempt to repair or replace the power cord.
Please contact the manufacturer or the local
distributor.
Avertissement
Pour une protection continue contre l’incendie
et de choc électrique, remplacer avec le même
type et calibre du fusible. Mis fusible
supplémentaire nominale max 3A, 120 Vac.
Warning
For continued protection against fire and
electric shock, replace with the same type
and rating fuse. Listed Supplemental Fuse
rated max 3A, 120Vac.
Avertissement
Pour une protection continue contre l’incendie
et de choc électrique, remplacer avec le même
type et calibre du fusible. Mis fusible
supplémentaire nominale max 3A, 120 Vac.
Caution Hot
Avoid touching hot surfaces while operating
the machine.
Attention à chaud
Évitez de toucher les surfaces chaudes lorsque
vous utilisez la machine.
Caution
When servicing or cleaning the machine,
make sure that the power cord is removed
from the wall socket.
During normal operation, the base of the
machine must be installed or placed above
the wall socket.
Avertissement
Lors de l'entretien ou du nettoyage de la
machine, assurez-vous que le cordon
d'alimentation est débranché de la prise murale.
3
Familiarize yourself with the controls and
operating mechanisms before using the
Endurance X2M.
(A) Pull-down pressing handle for raising
and lowering the upper platen. This
action forces the closing of the platens.
(B) Control Panel (See control board
operations)
(C) On/Off button. The green light
above the button will illuminate when
powered on.
(D) Handle for swing-out platen.
(E) Upper Platen
(F) Lower Platen
(H) Handle Adjustments (See tightening
the pull-down handle.)
O P E R A T I O N T E M P E R A T U R E
& T I M E R C O N T R O L
FIG. A
Solid State Controller
This controller has three (3) control features:
1. Temperature – May be set from
100°-425°F (38°-163°C) Factory default is
200ºF.
4
2. Time – Time may be set from 1 second to
10 minutes.
3. Counter – Cycle counter counts the
number of applications from 1 to 9999 (see
additional Notes – Counter).
4. “2 Lower” (Fig. A) Refers to models using
upper and lower heated surfaces.
Controller Operation
1. Viewing the Modes of Operation:
To view the set points of temperature, timer
and counter, press MODE button to view the
desired mode of operation.
2. Changing Temperature:
Press MODE button until temperature is
displayed.
Press and hold SET button while pressing the
UP (↑) and DOWN (↓) arrow buttons to
desired temperature setting.
Fahrenheit/Celsius Conversion:
The temperature controller can be
programmed to display either ºF or ºC. Press
the MODE button until the temperature is
displayed . Then push a hold the SET button
for 10 seconds.
3. Changing Time:
Press MODE button until time is displayed.
Press and hold SET button while pressing the
UP (↑) and DOWN (↓) arrow buttons to
desired timer setting.
4. Resetting the Counter:
Press MODE button until the
counter is displayed.
To reset the counter (# of cycles),
simultaneously push UP (↑) or DOWN (↓)
arrow buttons (approx. 5 seconds).
D O U G H P R E S S I N G
O P E R A T I O N S
Pressing Dough:
For best results, your dough should be
proofed before pressing, but it will also press
directly out of your refrigerator. Flour is not
required to press a crust and should not be
dusted on any part of the machine.
1. Check to see if you have the correct type
of electrical current or serious damage could
occur.
2. Press the power button, the green light
above will illuminate when powered on.
3. Set your desired temperature on the
control panel by using FIG. A and the
instructions above. Testing with your own
dough may desire a different setting.
Note
: Heat is provided in the upper platen is only
for purposes of enabling the dough to flow more
rapidly in the pressing cycle. The heat IS NOT
intended for baking
.
5. Swing open the upper platen and
apply a quick spray of a good water based
food release on the lower platen.
6. Place your pre-portioned ball of dough in
the center of the lower platen mold. Add
another light spray to the top of the dough
ball.
5
7. Close the platen and pull the handle down
to begin pressing.
8. The timer will automatically begin and the
handle will release when the time cycle is
completed. Pull the handle back to starting
position and remove your product.
9. Remove the finished product by rotating
the upper platen until you have proper space
to remove your dough.
10. Remove the crust, place on a pan or peel,
add toppings and bake.
Changing the Lower Platen Mold:
Always use heat safe gloves when handling
hot lower platen molds.
1. Wipe platen clean of excess residue.
2. Use both hands to lift the existing mold
and store for easy accessibility.
3. Set your next platen size into place.
4. Allow your new bottom platen mold come
to temperature before pressing.
A D D I T I O N A L N O T E S
Tightening the Pull-down Handle
The pull-down pressing handle requires
adjustment periodically to prevent it from
free falling. Whenever the handle becomes
loose it can easily be tightened.
1. Using a 3/16” hex shaped allen
wrench, insert in key slot located on
the right beneath the upper shroud.
2. Tighten until the press action of the
handle becomes firm.
R E C O M M E N D E D S E A S O N I N G
& C L E A N I N G P R O C E D U R E S
Before use you must properly season your
platens to prevent your dough from sticking.
Tools Required:
●Food release
●Soapy water solution
●Washcloth
●Paper towels
DO NOT use steel wool or harsh abrasives, it
will you will cause costly damage.
1. Before cleaning make sure the unit is
turned off.
2. Spray lower platen with approved
food release/oil spray.
3. Wipe oil across lower platen with
paper towel.
4. Wipe oil across upper platen.
5. Mix a warm dish soap and water
solution.
6. Soak washcloth and wring to remove
excess water.
7. Wipe lower and upper platen with
damp cloth.
P R E V E N T A T I V E
M A I N T E N A N C E
6
Proluxe machines are relatively maintenance
free. For a long lifespan, the following
preventative maintenance should be
followed:
Daily Care:
1. Platens: Turn your machine off and allow
to cool down before attempting to clean.
These platens should only be cleaned with
mild soap and warm water then wiped off
with a clean, soft cloth or soft sponge.
2. Exterior surfaces: Wipe daily with mild
soap and warm water.
DO NOT use ice or cold water to cool the
unit down. This can cause platen to warp.
Piston Maintenance:
In order to ensure pop and trouble free
operation of the press piston, it is important
that the machine be lubricated once every
three months, under normal operation. High
volume users may require more frequent
lubrication.
Please follow these instructions:
1. Locate the grease port on the
machine. Machines will pull down
arms has a single grease port located
below the upper head on the right
side of the vertical post.
2. Place grease gun head against grease
port and apply enough pressure to
allow gun head to engage the grease
port.
3. Squeeze handle of grease gun. This
will force the grease into the piston.
The lubricant use must be USDA-H-I
authorized for food machinery. This lubricant
can be ordered through Proluxe, part #
110-002.
Service Problems:
Contact our factory at (800) 624-6717 (U.S.
only) or approved service agency. When
contacting the factory for information, parts
or service instructions, please provide the
serial number of the machine be provided.
This number can be found on the serial plate
located on the rear of the machine.
7
Troubleshoot Guide - Model #: DP2010M
8
Problem
Cause
Action
Ref #
Power button on
digital controller face
is depressed but
doesn’t turn on.
1. Power cord is not plugged in.
2. Circuit breaker is tripped off in the
site's breaker box.
3. Transformer has taken an
electrical surge and is damaged.
4. Check voltage on the secondary
side of the Transformer. If you read
12VDC then you are receiving
voltage to the controller.
5. Possible blown fuse.
1. Plug the power cord into wall
receptacle and power button.
2. Reset circuit breaker that the
grill is plugged into. Depress
Power Button to turn on.
3. Replace Transformer after you
check secondary side of
transformer. If working properly,
you should receive 12vdc.
4. Replace controller. Controller
should be on once the power
button is depressed.
5. Replace fuse.
68
-----
91
85
105
Digital controller's
LED's are scrambled
or randomly erratic.
If when turning on,
the display will first
go to segment check
1. Possibly a component on the
Digital controller is damaged.
2. Control needs to reset.
1. Replace digital controller.
2. While unit is on unplug unit,
wait for 1 min. Then plug machine
on again and depress the power
button.
-----
85
Digital controller on
startup goes through
LED segment check
(8888) then to
version # and then
loops back to to the
above reboot.
The relay driver on the digital control
may be blown.
Replace digital controller.
85
Digital display shows
PROB. No heat on
upper platen.
Sensor lost it's continuity as shown
on a muti-meter.
Disconnect prob that is open (no
continuity as shown on a multi-
meter. Must replace sensor
(RTD). Do not cut and splice new
sensor. Install new 2000 ohm
RTD sensor to under side of heat
platen and reconnect to the
controller.
41
When depressing the
The tactile buttons under the overlay
Carefully (no too much at one
9
tactile button on
digital controller,
nothing happens.
may be not close enough to activate.
Same goes if the buttons are already
pressed by overlay without
depressing button.
time to avoid fracturing the
traces on the controller) tighten
the nuts on the back of the
controller until button activate.
Same goes in reverse if buttons
are held down by the overlay.
Digital display shows
relay and particular
zone is overheating.
Beeper not
functioning or
intermittent beeper
sound.
1. The relay on the switched side is
not opening to regulate temperature.
2. Beeper on digital control board
failed.
1. Replace the relay.
2. Replace digital controller board
92
85
If setpoint is reached
but slightly off in
temperature.
Offset may need to be calibrated and
adjusted.
Call (800) 624-6717 ext. 129 for
instructions.
Heater platens
overheating
If the relay (depending on the year of
the model) on the coil side are
receiving 12vdc indicates the
controller is functioning properly. On
the switching side of the relay, is
there 120 vac going to the heater in
question. If there is no voltage on
the to the switching side of the relay
to the heaters, the relay is not
working properly.
Replace relay If the controller's
heat-on LED is not lit indicating
the controller is working
properly.
92
10
11
Endurance X2M Part List - DP2010M
12
ITEM #
DESCRIPTION
DP2010MLE 208 ~
AC
DP2010MRE 208 ~
AC
QTY.
1
HOUSING, MACHINED
1101781542201
1101781542201
1
2
LOCK PLUG, 5/8" ID
DP17502
DP17502
1
3
CABLE STRAIN RELIEF
3231
3231
1
4
SCREW, SOCKET FLAT HEAD,1/4-20 X 3/4
SF142034
SF142034
1
5
HANDLE SOCKET
11016650
11016650
2
6
NUT, LOCK NUT 1/2-20, DP2300
NHSL1220
NHSL1220
2
7
CAM RAMP ASSEMBLY
1109312
1109312
1
8
SCREW, BUTTON SOCKET HEAD 1/2-20 X 2
SB12202
SB12202
1
9
SCREW, SET 1/4-20X3/8" CONE POINT
SST142038CP
SST142038CP
4
10
GEAR RACK
1109380
1109380
1
11
PISTON ASSEMBLY
DP10607
DP10607
1
12
BOLT, LEVEL ADJUSTMENT
1109367
1109367
4
13
BOLT, HEX 5/16-18 X 1 3/4
BH51618134G5
BH51618134G5
4
14
KNOB, SWING AWAY
110017
110017
1
15
HANDLE, SWING AWAY
11023004501
11023004501
1
16
CAP VINYL (ADJUSTMENT SCREWS)
SC0687
SC0687
4
17
SPRING, DIE RED MEDIUM HEAVY DUTY
11020106
11020106
4
18
DP2010M ASSEMBLY, BASE
DP2061101
DP2061101
1
19
SHIM, GEAR RACK
110144120
110144120
1
20
COVER PLATE, BASE
11010954
11010954
1
21
BUSHING, INSULATING 1/2
110966022
110966022
1
22
WIRE SUPPORT TUBE
110200020
110200020
1
24
POWER CORD
110573175
110573175
1
25
ORING #2-238 N-70, PISTON
238N70
238N70
1
26
WASHER, STEEL .311 O.D. X .150 I.D. X .20 THK
311150019
311150019
4
27
MARKER STRIP TERMINAL BLOCK ARM, #2
SINGLE
MS6992
MS6992
1
28
SCREW, SET 8-32 X 1
SST8321
SST8321
1
29
HANDLE, PRESSURE (DP2010)
DP12808
DP12808
1
30
ARM MACHINED
DP1062101
DP1062101
1
31
SCREW, PHILLIP PAN HEAD 8-32 X 1/4
SP83214
SP83214
4
32
GEAR BAR
1109361
1109361
1
13
33
COLLAR, GEAR BAR
11013183
11013183
1
34
CLAMP, CABLE 1/2
CC12
CC12
3
35
SCREW, PHILLIPS PAN HEAD 8-32 X 3/8
SP83238
SP83238
7
36
SCREW, PAN HEAD 8-32 X 1
SP8321
SP8321
1
37
TRANSFORMER
11096975
11096975
1
38
WASHER, SAE #8
WSAE8
WSAE8
11
39
SCREW, BUTTON HEAD 1/4-20 X 3/4
SB142034
SB142034
2
40
HEX BOLT STAINLESS STEEL, 1/4-20 X 1/2
BH142012S
BH142012S
3
41
TERMINAL BLOCK (ARM #2 SINGLE)
11098414
11098414
1
42
SCREW, PHILLIPS PAN HEAD 8-32 X 1/2
SP83212
SP83212
4
43
SOLID STATE RELAY
MPR90217
MPR90217
2
44
MICRO SWITCH ROLLER WHEEL
1101017044
1101017044
1
45
SCREW, ROUND HEAD 4-40 X 5/8
SR44058
SR44058
2
46
WIRE HARNESS
11017815450
11017815450
1
47
SCREW, SOCKET HEAD 3/8-16 X 3/4
SSH381634
SSH381634
2
48
OVERLAY, DIGITAL CONTROL PANEL
ODP1100B
ODP1100B
1
49
CONTROL, FACIA PLATE ASSEMBLY
11086027
11086027
1
50
DIGITAL CONTROL
110178154052
110178154052
1
51
SPACER, NYLON 1/4
110969111
110969111
4
52
NUT, HEX 6-32
NH632
NH632
8
53
WASHER, #6 INTERNAL TOOTH LOCK
WLIT6
WLIT6
8
54
POWER DISTRIBUTION CABLE
11017815467
11017815467
1
55
WASHER, #8 INTERNAL TOOTH LOCK
WLIT8
WLIT8
4
56
NUT, HEX 8-32
NH832
NH832
4
57
TERMINAL BLOCK BASE, #5 DOUBLE
6015
6015
1
58
NUT, HEX JAM 5/16-18
NHJ51618
N/A
2
59
LEG, LEFT
11020003601
N/A
1
60
ORING, POST/COLLAR
MPSS062
MPSS062
1
61
SCREW, SOCKET HEAD 5/16-18X1",
SSH516181D
SSH516181D
1
62
COLLAR POST ARM
DP2162301
DP2162301
1
63
BRACKET, MICRO SWITCH
1101021213
1101021213
1
64
FITTING, ZERK 1/4-28
B792
B792
1
65
THRUST PLATE
DP15404
DP15404
1
66
NUT, LOCKING JAM (MACHINED)
11070
11070
1
67
SCREW, SOCKET HEAD CAP, 1/4-20 x 3/4
SSH142034
SSH142034
2
14
68
NUT, LOCK NUT 1/2-20
NHSL1220
NHSL1220
1
69
SCREW, SET 3/8-16 X 1/2
SST381612
SST381612
2
70
SET SCREW SOCKET 1/4-20 X 7/8
SST142078
SST142078
2
71
MARKER STRIP #5
MS6015
MS6015
1
72
WASHER, SPLIT LOCK 1/2
WL12
WL12
2
73
FUSE HOLDER 1 AMP
MPPF708
MPPF708
1
74
FUSE, 1 AMP, 250V, 250W, LOW BLOW
MPPF701R
MPPF701R
1
75
SCREW PHILLIPS PAN 2-56 x 1/4
SP25614
SP25614
1
76
FEET, RUBBER
N/A
RF209
4
77
MASTER LINK BRACKET
DP10603
DP10603
1
78
MAGNET POST
DP10602
DP10602
1
79
WASHER PLATE
DP10604
DP10604
1
80
GAS SPRING BRACKET WELDING ASSEMBLY
DP12803
DP12803
1
81
SET SCREW KNURLED CUP POINT 5/16-18 x 3/8
SST5161838KN
SST5161838KN
3
82
RELAY, MECHANICAL
110942520
110942520
1
83
SCREW, PAN HEAD 6-32 X 1/4
SP63214
SP63214
6
84
ELECTROMAGNET, 12V 36W 600lbs.
11017815413
11017815413
1
85
SCREW, SET 1/4-20 X 1/4
SST142014
SST142014
1
86
BOLT HEX SLOTTED 8-32 X 1/4
BH83214
BH83214
6
87
WASHER, SAE 1/2
WSAE12
WSAE12
2
88
BOLT HEX, 1/2-20 X 1-1/4 GRADE 5
BH1220114G5
BH1220114G5
1
89
CONVERTER, AC/DC 12V 50W
DP16502
DP16502
1
90
NUT, HEX 4-40
NH440
NH440
2
91
WASHER, SAE 1/4"
WSAE14
WSAE14
1
92
HOUSING SUPPORT ROD
DP10605
DP10605
1
93
BUTTON HEAD SCREW 3/8-16 X 3/4"
SB381634
SB381634
2
94
CONTACT N/O SCREW TYPE, GE
110101751
110101751
1
95
SWITCH, MOM P/S OP SCREW ON GE
P9XPLOSO
P9XPLOSO
1
96
BUTTON BLACK MUSHROOM SCREW ON GE
P9ARB3N
P9ARB3N
1
97
MANUAL, DP2010M
MDP2010M
MDP2010M
1
98
BUSHING, ALIGNMENT
110415602
110415602
1
99
ADJUSTABLE SCREW
110230042
110230042
1
100
SET SCREW KNURLED CUP POINT 1/4-20 x 3/8
SST142038KN
SST142038KN
3
101
UPPER PLATEN MACHINED
110074208P
110074208P
1
102
WIRE, TGGT, 14 GA. (HEATER)
110069
110069
10.67
FT.
15
103
TFE, SHRINK TUBING 7AWG
110131
110131
.66 FT.
104
TERMINAL, RING #6 14-16 GA HIGH TEMP
1601HT
1601HT
2
105
TERMINAL, RING #8 14-16 GA
1604
1604
4
106
TERMINAL, QD 3/16 X 18-22 GA
2280
2280
2
107
WASHER, SAE #6
WSAE6
WSAE6
2
108
TERMINAL, FEMALE MOLEX #BB-2141
MPSQ100
MPSQ100
1
109
WIRE, TFE 14GA. GREEN
WTFE14G
WTFE14G
5.25 FT.
110
RTD, SENSOR ASSEMBLY
110949110
110949110
2
111
SCREW, SET 3/8-16 X 1/2 CONE POINT
SST381612CP
SST381612CP
3
112
SLEEVING, PVC WIRE
OPVC1050
OPVC1050
1.33 FT.
113
BOLT, SHOULDER 3/8 DIA X 1-3/4 LENGTH X
5/16-18
11020003
11020003
4
114
TFE, NON SHRINK TUBING
110133
110133
.33 FT.
115
TERMINAL, #6 RING x 18-22 GA
2202
2202
2
116
HIGH TEMPERATURE EDGE TRIM
DP20804
DP20804
1
117
SHROUD, UPPER PLATEN
1109336
1109336
1
118
SHROUD, PLATEN
110230036
110230036
1
119
LOWER PLATEN MACHINED,
DP2350M/DP2010M
DP20832208
DP20832208
1
120
GEAR, PINION
1109360
1109360
1
121
PLAIN STEEL WOODRUFF KEY, 3/16 X 3/4
KW931634
KW931634
4
122
SCREW, BUTTON HEAD 1/4-20 X 5/8
SB142058
SB142058
5
123
BOLT, SHOULDER 3/8 X 2
11023003
11023003
1
124
14-16 GA #10 FORK TERMINAL INSUL.
1626
1626
1
125
TERMINAL, 1/4" 18GA 22GA FEMALE. FULLY/INS,
RED
2270FIN
2270FIN
1
126
TERMINAL, 1/4" QD FEMALE 14-16, FULLY INSUL
BLUE
1670FIN
1670FIN
1
127
SCREW, SET 1/4-20 X 1/2
SST142012
SST142012
1
128
EYELET END MACHINED
1101098154C5
1101098154C5
1
129
GAS SPRING, 30LB FORCE
DP12810
DP12810
1
130
CLEVIS, STEEL
DP12809
DP12809
1
131
CLEVIS PIN 1/4" DIA X 3/4" LONG
110109861
110109861
1
132
PIN, COTTER 3/32 X 3/4
PC33234
PC33234
1
133
HOLDER, PIN (GAS SPRING)
DP12804
DP12804
1
134
RUBBER LEG (ADJUSTABLE)
110288204
N/A
1
16
Warranty & Return Policy
Proluxe warrants all products manufactured
by it against defects in workmanship or
materials from the date of purchase for a
period of 1 year on parts and labor. This
warranty applies to only equipment
purchased and used in the United States.
Warranty period shall begin when equipment
ships. Warranty travel will only be covered
for 60 miles.
ALL WARRANTY SERVICE CALLS MUST BE
APPROVED BY PROLUXE. IF THIS
PROCEDURE IS NOT FOLLOWED,
WARRANTY SERVICE WILL NOT BE
COVERED. WARRANTY SERVICE WILL BE
PAID ON STRAIGHT TIME, OVERTIME
WILL NOT BE COVERED.
E X C L U S I O N S
The warranties provided by Proluxe DO
NOT apply to the following:
●Damage due to misuse, abuse,
alteration, or accident.
●Improper or unauthorized repairs.
●Submerged in water.
●Damage in shipment.
●Equipment exported to foreign
countries.
Special Order Equipment and
Accessories
Cannot be canceled and are not returnable
unless defective within the terms of this
warranty.
In no event shall Proluxe be liable for
consequential damages arising out of the
failure of any of its products if operated
improperly or caused by normal wear or
damaged by operator abuse.
Limited Lifetime Warranty on
Heating Elements
If replacement is needed, Proluxe will send
the new part at no charge but labor will not
be covered unless the unit is still under the
1-year manufacturer warranty.
R E T U R N E D M E R C H A N D I S E
P O L I C Y
Should it become necessary to return any of
the company’s products, the following
instructions must be adhered to: First,
contact our customer service department for
approval and a return authorization number.
Please have the serial number of your item
available at that time. All merchandise must
be shipped freight prepaid by customer or
service agency. Subject to the inspection of
the product by the company, a restocking
charge of 20% of the Net purchased price
paid to Proluxe will be assessed.
Merchandise may not be returned for credit
without prior written approval of Proluxe.
Collect shipments will not be accepted. No
returns after 60 days of original shipment
date on machines. Purchased parts may not
be returned after 30 days. If upon inspection
by Proluxe or its authorized agent it is
determined the equipment has not been used
in an appropriate manner, has been modified,
17
or has not been properly maintained, or has
been subject to misuse, misapplication,
neglect, abuse, accident, unauthorized
modification, damage during transit, delivery,
fire, flood, act or war, riot or act of God, then
this warranty shall be deemed null and void.
T E R M S & C O N D I T I O N S
1. Price List prices are suggested retail prices
and are shown in U.S. Dollars.
2. Terms of Payment: 1% 10 days, NET 30
days.
3. New Accounts: Satisfactory credit
information must be provided before open
account status can be extended.
Unless agreed otherwise, all shipments will
be made C.O.D., Cash in advance.
4. Pricing: Prices, specifications, model
numbers, capacities and accessories are
subject to change without notice.
5. Freight/Routing: Method of shipment will
be determined by Proluxe unless otherwise
advised by purchaser.
6. Damaged Claims: All merchandise shipped
at purchaser’s risk. Inspection must be made
by purchaser at time goods are received. If
goods are damaged, the PURCHASER shall
request that the agent of the transportation
company make a written notation on the
proper shipping documents immediately and
then file a claim for damages.
Note
: Goods damaged in shipping are
non-returnable.
7. Returns: Machines may not be returned
after 60 days. Purchased parts may not be
returned after 30 days. A restocking fee of
20% will be assessed on non-warranty
returns.
8. Taxes: Prices indicated herein DO NOT
include State, Federal, Local or foreign taxes
or duties, nor do they include fees, permits,
insurance or other levies, all of which are the
responsibility of the purchaser.
9. All orders are subject to acceptance by
Proluxe.
10. Possession of this price list shall not be
considered an offer to sell.
18
This manual suits for next models
1
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