Promise VTrak 15110 User manual

VT RAK 15110/12110/8110
Q UICK S TART G UIDE
Version 1.1 / SR5
© 2005 Promise Technology, Inc. All Rights Reserved.
PROMISE VTrak15200

VTrak 15110/12100/8110 Quick Start Guide
2
Installation Task List
Step 1: Unpack the VTrak (below)
Step 2: Mount VTrak in a Rack (page 5)
Step 3: Install Disk Drives (page 5)
Step 4: Verify the SCSI HBA Card (page 8)
Step 5: Connect the SCSI Cables (page 9)
Step 6: Connect the Management Cables (page 16)
Step 7: Connect the Power (page 17)
Step 8: Set Up Management Connections (page 18)
Step 9: Install WebPAM PRO Software (page 22)
Step 10: VTrak Setup with WebPAM PRO (page 31)
Step 1: Unpack the VTrak
The VTrak box contains the following items:
•VTrakUnit
• Quick Start Guide
• Null Modem Cable
•SCSITerminators
(1 for 8110; 2 for 12110 & 15110)
• Left and right mounting rails
• 1.0m External VHDCI SCSI cables
(1 for 8110; 2 for 12110 & 15110)
• Screws for disk drives
(36 for 8110; 52 for 12110; 64 for
15110; plus 4 spares)
• 1.5m (4.9 ft) Power cords (2)
• CD with WebPAM PRO Software,
User Manual and Quick Start Guide
Warning
The electronic components within the VTrak disk array are
sensitive to damage from Electro-Static Discharge (ESD).
Observe appropriate precautions at all times when handling the
VTrak or its subassemblies.
Important
In order to work with VTrak, the SCSI Host Bus Adapter (HBA)
card you select for the Host PC must meet requirements. See
page 8.

Step 1: Unpack the VTrak
3
Figure 1. VTrak 15110 front view
Figure 2. VTrak 12110/8110 front view
PROMI SE VTr ak 15100
Power SCSI-2
Activity
FRU
Status Disk Array Status SCSI-1 Activity Controller Heartbeat
Power
SCSI-2 Activity
FRU Status
Disk Array Status
SCSI-1 Activity
Controller Heartbeat

VTrak 15110/12100/8110 Quick Start Guide
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Figure 3. VTrak 15110 rear view
Figure 4. VTrak 12110/8110 rear view
Storage Enclosure
Processor (SEP) RAID Controller
Power Supply 1 Cooling Unit 1
with Battery Power Supply 2Cooling Unit 2
Cooling Unit
with Battery
Power Supply 1 RAID
Controller Power Supply 2Storage Enclosure
Processor

Step 2: Mount VTrak in a Rack
5
Step 2: Mount VTrak in a Rack
The VTrak sy\ubsystem installs directly to the rack with or without using the
supplied mounting rails. Refer to Chapter 2 of the VTrak User Manual for
instructions on installing the rails and mounting VTrak.
Step 3: Install Disk Drives
Before using the VTrak you must first populate it with Serial ATA (SATA) disk
drives. You can also use Parallel ATA (PATA) disk drives with the optional SATA-
to-PATA adapters available from Promise Technology.
Install all drive carriers into the VTrak to ensure proper airflow, even if you do not
populate all the carriers with disk drives.
Refer to Chapter 2 of the VTrak User Manual for diagrams showing how the drive
slots are numbered.
Figure 5. VTrak 15110 Drive Carrier mounting holes
Caution
Be sure to install the counter-sink screws supplied with the VTrak.
Use of other types of screws can damage the adjacent drives.
PATA-to-SATA
Adapter
SATA Drive Mounting Holes
PATA Drive
Mounting Holes

VTrak 15110/12100/8110 Quick Start Guide
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Figure 6. VTrak 12110/8110 Drive Carrier mounting holes
Serial ATA Disk Drives
Figure 7. SATA Disk Drives mount at the front of the carrier
A VTrak 15110 carrier is shown above. The VTrak 12110/8110 carrier is similar.
WARNING: Counter-sink screws only.
PATA-to-SATA
Adapter
SATA Drive Mounting Holes
PATA Drive
Mounting Holes
Serial ATA Disk Drive

Step 3: Install Disk Drives
7
Parallel ATA Disk Drives
Figure 8. PATA Disk Drives require a PATA-to-SATA adapter.
A VTrak 15110 carrier is shown above. The VTrak 12110/8110 carrier is similar.
Set the jumpers on the PATA drives to master.
Obtain PATA-to-SATA adapters from your Promise distributor.
Parallel ATA
Disk Drive
PATA-to-SATA
Adapter

VTrak 15110/12100/8110 Quick Start Guide
8
Step 4: Verify the SCSI HBA Card
Data travels between the Host PC and the VTrak storage system through a SCSI
connection. Therefore, the SCSI HBA card is an essential part of the Host PC
and VTrak system.
The table below lists the minimum and preferred specifications for a SCSI HBA
card.
Refer to your system and/or SCSI HBA manual for these specifications.
VTrak has a peak sustained thoughput of more than 100 MB/s per channel.
Using an 80 MB/s SCSI card will result in a performance bottleneck under certain
conditions.
Minimum Preferred
Data Transfer Rate 80 MB/s 160 MB/s
PCI Bus 32-bit 64-bit
PCI-X Bus no yes
External Connector 68-pin HD* 68-pin VHDCI
Cable Interface LVD LVD
Supports LUNs yes yes
* Requires use of a 68-pin HD to 68-pin VHDCI SCSI cable
(available from Promise Technology).
Notes
For applications where two SCSI HBA cards are required, you can
use a dual-channel SCSI HBA card.
Many single-channel SCSI HBA cards have multiple connectors.
Be sure your card really is dual-channel.
If you connect two SCSI channels to a single-channel SCSI HBA
card, only one channel will function.

Step 5: Connect the SCSI Cables
9
Step 5: Connect the SCSI Cables
When you attach the SCSI cables, you can use either the upper or lower
connector for each channel. The connectors are non-directional, there is no SCSI
in / SCSI out.
The VTrak has four 68-pin, VHDCI SCSI connectors and two separate SCSI
channels. These connectors are used in one of five ways:
• Configuration 1: One VTrak, one Host PC, one SCSI HBA card
• Configuration 2: One VTrak, one Host PC, two SCSI HBA cards
• Configuration 3: One VTrak, two Host PCs, one SCSI HBA card in each
• Configuration 4: Two (or more) VTraks, one Host PC, one SCSI HBA card
(daisy chain)
• Configuration 5: Two VTraks, one Host PC, two SCSI HBA cards
Caution
To prevent possible damage to the VTrak or your Host PC, ensure
that the power to both units is OFF before connecting the SCSI
cables.
Important
VTrak has two SCSI channels. When you attach a SCSI cable to
the connector of one channel, be sure to attach a terminator to the
other connector of the same channel.

VTrak 15110/12100/8110 Quick Start Guide
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Configuration 1: One VTrak, one Host PC, one SCSI HBA
card
Figure 9. VTrak 15110
Figure 10.VTrak 12110/8110
Attach the SCSI cable to either of VTrak’s SCSI channels.
SCSI Terminator
SCSI Cable
SCSI HBA
Card
Host PC
VTrak
Connect to either channel 1 or 2
SCSI Terminator
SCSI Cable
SCSI HBA
Card
Host PC
VTrak
Connect to either channel 1 or 2

Step 5: Connect the SCSI Cables
11
Configuration 2: One VTrak, one Host PC, two SCSI HBA
cards
Figure 11. VTrak 15110
Figure 12.VTrak 12110/8110
You can use a dual-channel SCSI HBA card for this application.
Host PC
VTrak
SCSI HBA
cards
SCSI Cables
SCSI Terminators
Host PC
VTrak
SCSI HBA
cards
SCSI Terminators
SCSI Cable

VTrak 15110/12100/8110 Quick Start Guide
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Configuration 3: One VTrak, two Host PCs, one SCSI HBA
card in each
Figure 13.VTrak 15110
Host PC 1 Host PC 2
SCSI HBA Cards
SCSI Cables
SCSI Terminators
VTrak

Step 5: Connect the SCSI Cables
13
Figure 14.VTrak 12110/8110
Host PC 1 Host PC 2
SCSI HBA
Card
SCSI
HBA Card
SCSI Cables
SCSI Terminators
VTrak

VTrak 15110/12100/8110 Quick Start Guide
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Configuration 4: Two VTraks, one Host PC, one SCSI HBA
card (daisy chain)
Figure 15.VTrak 15110
Figure 16.VTrak 12110/8110
You can connect up to eight (8) VTraks on the same SCSI chain.
Host PC
SCSI Cable
SCSI
Terminator
VTrak 1
VTrak 2
SCSI HBA Card
Host PC
SCSI Cable SCSI Terminator
VTrak 1
VTrak 2
SCSI HBA Card

Step 5: Connect the SCSI Cables
15
Configuration 5: Two VTraks, one Host PC, two SCSI HBA
cards
Figure 17.VTrak 15110
Figure 18.VTrak 12110/8110
You can use a dual-channel SCSI HBA card for this application. With one to eight
VTraks connected to each SCSI HBA card, you can use as many SCSI HBA
cards as your PC will support.
Host PC
VTrak 1
SCSI HBA
cards
SCSI Terminators
VTrak 2
SCSI Cable
Host PC
VTrak 1
SCSI HBA
cards
SCSI Terminator
VTrak 2
SCSI Cable

VTrak 15110/12100/8110 Quick Start Guide
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Step 6: Connect the Management Cables
VTrak has two types of Management connections:
• Management Port connection – Enables you to monitor the VTrak over your
network using the WebPAM PRO Software. VTrak supports Ethernet and
Telnet protocols.
• RS-232 Serial connection – Enables the Command Line Utility (CLU) on
your PC to monitor and control VTrak.
Figure 19. VTrak 15110
Figure 20.VTrak 12110/8110
Caution
Do not attempt to connect an Ethernet cable, regular or cross-
over, directly between the VTrak and your PC. This is a network
connection and requires a hub or switch.
Mgmt
IOIOI
Management
Port Connector
RS-232 Serial
Connector
Mgmt
IOIOI
Management
Port Connector
RS-232 Serial
Connector

Step 7: Connect the Power
17
Macintosh Users
If your Host PC is an Apple Macintosh, you do not have the RS-232 serial port
needed to set-up a Management connection.
Obtain the following items to make a serial connection:
• A USB to DB-9 serial converter
• Terminal emulation software
Several manufacturers offer USB to DB-9 serial converters and cables. For
terminal emulation software, go to:
http://homepage.mac.com/dalverson/zterm/
Download and install the ZTerm software onto your system.
Step 7: Connect the Power
Plug the power cords into the power connections on both power supplies. When
the power is switched on, the LEDs on the front of the VTrak will light up.
VTrak 15110 Displays
Figure 21.VTrak 12110/8110 Displays
Power SCSI-2
Activity
FRU
Status Disk Array Status SCSI-1 Activity Controller Heartbeat
Power
SCSI-2 Activity
FRU Status
Logical Drive Status
SCSI-1 Activity
Controller Heartbeat

VTrak 15110/12100/8110 Quick Start Guide
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When boot-up is finished and the VTrak is functioning normally:
• Controller Heartbeat LED blinks green once per second for five seconds,
goes dark for five seconds, then blinks green once per second for five
seconds again.
• Power, FRU and disk array LEDs display green continuously.
• SCSI LEDs flash green if there is activity on that channel.
There are two LEDs on each Drive Carrier. They report the presence of power
and a disk drive, and the current condition of the drive
VTrak 15110 Disk Carrier LEDs
Figure 22.VTrak 12110/8110 Disk Carrier LEDs
After a few moments the Power/Activity and Disk Status LEDs should display
green. If there is no disk drive in the carrier, the Disk Status LED will display
green while the Power/Activity LED will remain dark.
Step 8: Set Up Management Connections
As explained earlier, VTrak 15110 has two types of Management connections:
• Management Port connection – Supports the CLU (via Telnet) and WebPAM
PRO
• RS-232 Serial connection – Supports the CLU
Disk Status
Power/
Activity
Disk Status
Power/Activity

Step 8: Set Up Management Connections
19
The physical (cable) connections for these are described in an earlier section. If
you have not made these connections, do so before continuing.
Use the following procedures to enable Management connections for VTrak.
Terminal Emulation is required in all cases. The others are required depending on
the Management connections you choose.
Terminal Emulation
Terminal emulation is the means of communication over an RS-232 serial
connection. In the following procedure, you will establish a Terminal Emulation
link between the Host PC and the VTrak.
Regardless of your choice of management connection, you must first establish a
Terminal Emulation connection, such as HyperTerminal, for example.
1. Change your PC’s COM Port settings to agree with the following:
• Bits per second: 115200
• Data bits: 8
• Parity: None
• Stop bits: 1
• Flow control: none
2. Start your PC’s terminal emulation program.
3. Press Enter once to launch the CLU.
The CLU Main Menu appears (below) and is ready to use.
For a full list of CLU capabilities and functions, see Chapter 5 the VTrak 15110
User Manual.

VTrak 15110/12100/8110 Quick Start Guide
20
Set IP Addresses and Subnet Mask
This procedure is required for a network connection to the VTrak. In order for the
network connection to work, you must set the IP addresses of the Management
Port and Gateway, and set the Subnet Mask. You can enable DHCP or make the
settings manually.
If you do not plan to use a network connection, you can skip to the next
procedure.
To enable DHCP:
1. From the Main Menu, press 5 and Enter to access Network Management.
2. From the Network Management menu, press 1 and Enter to access the
Management Port menu.
3. Press 1 and Enter to access DHCP.
4. Press Y and Enter to enable DHCP on VTrak.
5. Press Enter again to return to the Management Port menu.
To make settings manually:
1. From the Main Menu, press 5 and Enter to access Network Management.
2. From the Network Management menu, press 1 and Enter to access the
Management Port menu.
The Management Port settings display.
--------------------------------------------------------------------------
Management Port IP Address: 10.0.0.2
Subnet Mask: 255.0.0.0
Gateway IP Address: 0.0.0.0
Telnet: disabled
TFTP Server IP Address: 0.0.0.0
SNMP Name: Sonoma
SNMP Location: Promise
-------------------------------------------------------------------------
Network Management
1. Management Port
2. Telnet
3. TFTP Server
4. SNMP
Caution
Use of the DHCP feature on VTrak can result in losing network
connection to the VTrak after a shutdown or power failure. For this
reason, Promise recommends a static IP address.