Prorelax TENS+EMS SUPER DUO User manual

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1639
OPERATING INSTRUCTION
TENS+EMS DUO

2 3
ENGLISH
Read these instructions for use carefully and keep them for
later use, be sure to make them accessible to other users and
observe the information they contain.
Signs and symbols
WARNING
Warning instruction indicating a risk of injury or damage to health
IMPORTANT
Safety note indicating possible damage to the device/accessory
Note
Note on important information
Observe the instructions for use
IP22
Protected against ingress of solid foreign objects greater than
12.5mm in diameter. Protected against drops of water falling at up to
15° from vertical.
Serial number
Application part, type BF
Disposal in accordance with the Waste Electrical and Electronic
Equipment EC Directive – WEEE
163 9
The CE labelling certies that the product complies with the essential requirements
of Directive 93/42/EEC on medical products.
Manufacturer
The manufacturer wants to signal that it complies with the regulations
of the Packaging Ordinance.
3 Signs and symbols
4 Contents of the packaging
5 Getting to know your device
7 Important notes
12 Components of the device
12 Operating instructions step-by-step
13 Insertion/changing of the batteries
14 Connecting cables to the device
14 Switching the device on
15 Switching the device o
15 Adjustment of treatment duration
16 Selection of the program
17 Setting the treatment intensity levels
18 Pre-programmed treatment/therapy TENS
19 Pre-programmed treatments/therapy EMS
21 Overview of the placement of the electrodes/pads
22 Special features
23 Troubleshooting
24 Cleaning and storage
25 Replacement parts and wearing parts
26 Notes on electromagnetic compatibility
27 Technical data of theTENS+EMS DUO-System
27 Disposal
28 Warranty

4 5
Getting to know your device
What is a TENS+EMS Duo unit and what can it do?
EMS/TENS units fall into the electrostimulation device category. They
provide three basic functions suitable for combined operation:
1. Electrical stimulation of nerve tracts (TENS)
2. Electrical stimulation of muscle tissue (EMS)
3. A massage eect triggered by electrical signals
The unit also features two independent stimulation channels and four self-
adhesive electrodes. It oers a wide range of functions for increasing gene-
ral well-being, pain relief, maintaining physical tness, relaxation, muscle
revitalisation and combating tiredness. For these purposes, you can either
choose from pre-set programs or specify your own to suit your individual
needs.
The principle of electrostimulation devices is based on the imitation of im-
pulses in our bodies that are transferred to nerve and muscle bres using
electrodes via our skin. The electrodes can be applied to many parts of the
body; the electrical impulses are completely harmless and virtually painless.
In certain applications you will merely notice a slight tingling or vibrating
sensation. The electrical impulses that are sent into the tissue inuence the
transmission of stimulation into nerves, nerve centres and muscle groups in
the application area.
Electrostimulation usually only has an eect after regular applications. With
regard to muscles, electrostimulation does not replace regular training.
However, it is a sensible, supplementary training element.
TENS, or transcutaneous electrical nerve stimulation, relates to the electrical
stimulation of the nerves via the skin. TENS is an eective non-pharmacolo-
gical method of treating dierent types of pain that have a variety of causes.
It has no side-eects if administered correctly. The method has been clini-
cally tested and approved and can be used for simple self-treatment. The
pain-relieving or pain-suppressing eect is achieved by inhibiting the trans-
ference of pain to nerve bres (caused mainly by high-frequency impulses)
and by increasing the secretion of endorphins in the body. Their eect on
the central nervous system reduces the sensation of pain. The method is
Contents of the packaging
1. prorelax® TENS+EMS DUO
2. 1 clip-holder
3. 4 electrode pads
4. 3 AAA batteries (1.5 V)
5. 2 cables
6. 1 storage bag

6 7
Thanks to integrated massage technology, TENS+EMS Duo units are also
able to relieve muscle tension and combat fatigue with a program based on
the sensation and eects of a real massage.
The positioning suggestions and program tables in these instructions for
use allow you to quickly and simply determine the corresponding applicati-
on (depending on the aected area of the body) and set the unit to achieve
the desired eects.
Thanks to the two separately adjustable channels, the TENS+EMS Duo unit
oers you the advantage of being able to set the intensity of the impulses
independently from each other for two treatment areas on the body, for
example to cover both sides of your body or to evenly stimulate larger areas
of tissue. The option to individually set the intensity of each channel also
enables you to treat two separate areas of the body simultaneously instead
of having to treat the individual areas in turn, which saves you time.
Important notes
The device is not a substitute for medical consultation and treatment. Con-
sult your doctor rst if you are experiencing any pain or are suering from
an illness.
WARNING!
To avoid damage to health, we strongly advise against using the TENS+EMS
Duo unit in the following situations:
• With implanted electrical devices (such as a pacemaker)
• In the case of metal implants
• If you use an insulin pump
• If you have a high temperature (e.g. > 39°C)
• If you have a known or acute cardiac arrhythmia, or disorders of the he-
art’s impulse and conduction system
• If you suer from a seizure disorder (e.g. epilepsy)
• If you are pregnant
• If you have cancer
• After an operation, if strong muscle contractions could aect the healing
process
• The device must never be used near to the heart. The stimulation elec-
trodes must not be placed on any part of the front ribcage (where the
ribs and breastbone are located), especially not on the two large pecto-
scientically substantiated and approved as a form of medical treatment.
Any symptoms that could be relieved using TENS must be checked by your
GP. Your doctor will also give you instructions on how to carry out a TENS
self-treatment regime.
TENS is clinically tested and approved to treat the following com-
plaints:
• Back pain, particularly in the lumbar/cervical spine area
• Sore joints (e.g. knee, hip and shoulder joints)
• Neuralgia
• Menstrual cramps in women
• Pain resulting from injury to the musculoskeletal system
• Pain caused by circulatory disorders
• Chronic pain with various causes.
Electrical muscle stimulation (EMS) is a widespread and generally recog-
nised method and has been used in sports medicine and rehabilitation
for years. In sports and tness, EMS is used to complement conventional
muscle training, to increase the performance of muscle groups and to ad-
just physical proportions to achieve the desired aesthetic results. There are
two dierent types of EMS application: one is for targeted strengthening of
the muscles (activating application), and the other is to achieve a relaxing,
restful eect (relaxing application).
The activating application involves:
• Muscle training to increase endurance and/or
• Muscle training to support the strengthening of specic muscles or muscle
groups, and to achieve the desired changes to physical proportions
The relaxing application involves:
• Muscle relaxation for easing muscle tension
• Improving symptoms of muscular fatigue
• Acceleration of muscle regeneration after high muscle performance (e.g.
after a marathon)

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IMPORTANT!
Only use TENS+EMS Duo units:
• On adults
• For the intended purpose and as specied in these instructions for use.
Improper use can be dangerous.
• For external use
• With the original accessories supplied, which can be re-ordered. Failure
to do so invalidates the warranty.
PRECAUTIONS:
• Always pull rmly on electrodes to remove them from the skin to prevent
injuries in the unusual case of highly sensitive skin.
• Keep the device away from sources of heat and do not use it in close
proximity (approx. 1 m) to shortwave or microwave devices (e.g. mobile
phones), as doing so can result in unpleasant current peaks.
• Do not expose the device to direct sunlight or high temperatures.
• Protect the device from dust, dirt and humidity.
• Never immerse the device in water or other liquids.
• The device is suitable for self-treatment.
• For hygiene reasons, the electrodes may only be used on one person.
• If the device does not work properly, or you feel unwell or experience
pain, stop using it immediately.
• Switch o the unit or the respective channel rst before removing or re-
locating electrodes to prevent unintentional stimulation.
• Do not modify electrodes (e.g. by cutting them). This increases the
current intensity, which is potentially hazardous (max. recommended
output value for the electrodes is 9 mA/cm², an eective current intensity
beyond 2 mA/cm² requires increased awareness).
• Do not use the device whilst asleep, driving a vehicle or operating machi-
nery.
• Do not use whilst undertaking any activity where an unexpected reaction
(e.g. strong muscle contractions even at low intensity) could be dange-
rous.
• Ensure that no metallic objects (e.g. belt buckles or necklaces) come
into contact with the electrodes during stimulation. If you are wearing
jewellery or have piercings in the area to be treated (e.g. a navel piercing),
rals. this can increase the risk of ventricular brillation and induce cardiac
arrest.
• On the skeletal skull structure, or around the mouth, throat or larynx
• In the neck/carotid artery area
• In the genital area
• On acutely or chronically diseased (injured or irritated) skin (e.g. inamed
skin – whether painful or not, reddened skin, rashes, e.g. allergies, burns,
bruises, swellings, both open and healing wounds, and post-operative
scars where the healing process could be aected)
• In humid environments (e.g. in the bathroom) / when bathing or showering
• Do not use after consuming alcohol
• If connected to a high-frequency surgical device
• In the case of acute or chronic diseases of the gastrointestinal tract
• The stimulation should not be applied above or through the head, direct-
ly onto the eyes, covering the mouth, to the front of the neck (especially
not to the carotid artery), or with the electrode surfaces placed on the
chest and upper back or across the heart.
Before using the device, consult your doctor if any of the following
applies to you:
• Serious illnesses, in particular if you suspect or have been diagnosed
with high blood pressure, a blood coagulation disorder, propensity to
thrombo-embolic conditions or recurrent malignant growths
• Any skin conditions
• Unexplained chronic pain in any part of the body
• Diabetes
• Any sensory impairment that reduces the feeling of pain (e.g. metabolic
disorders)
• If you are receiving medical treatment
• In the event of complaints linked to stimulation treatment
• If you suer from persistently irritated skin due to long-term stimulation
at the same electrode site

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Damage
• If the device is damaged, do not use it and contact your retailer or the
specied Customer Services address.
• In order to perform the eectiveness of function by the device, do not
drop the device or disassemble the device.
• Check the device for signs of wear and tear or damage. If there are such
signs of wear and tear or damage or if the device was used improperly, it
must be returned to the manufacturer or retailer before further use.
• Switch the device o immediately if it is faulty or not working properly.
• Do not attempt to open and/or repair the device yourself. Repairs may
only be carried out by Customer Services or authorised retailers. Failure
to comply will result in voiding of the warranty.
• The manufacturer is not liable for damage resulting from improper or
careless use.
Notes on handling batteries
• If your skin or eyes come into contact with battery uid, rinse the aected
areas with water and seek medical assistance.
• Choking hazard! Small children may swallow and choke on batteries.
Store the batteries out of the reach of small children.
• Observe the plus (+) and minus (-) polarity signs.
• If a battery has leaked, put on protective gloves and clean the battery
compartment with a dry cloth.
• Protect batteries from excessive heat.
• Risk of explosion! Never throw batteries into a re.
• Do not charge or short-circuit batteries.
• If the device is not to be used for a relatively long period, take the batte-
ries out of the battery compartment.
these must be removed before using the device. Failure to do so could
result in spot burns.
• Keep the device away from children.
• Make sure not to confuse the electrode cables including contacts with
your headphones or other devices and do not connect the electrodes to
other devices.
• Do not use the device whilst using other devices that transmit electrical
impulses into your body.
• Do not use in the vicinity of highly ammable substances, gases or ex-
plosives.
• Do not use rechargeable batteries and always use the same battery types.
• During the initial few minutes, use the device while sitting or lying down
to minimise the risk of injuries as a consequence of isolated cases of vagal
responses (feeling of faintness). If you feel faint, immediately switch o
the device, lie down and support the legs in an elevated position (approx.
5-10 min).
• Treatment of the skin with moisturising lotions or ointments beforehand
is not recommended as this considerably increases the electrode wear
and may cause unpleasant current peaks.
• This device is not intended for use by people with restricted physical, sen-
sory (e.g. reduced sensitivity to pain) or mental skills or a lack of experien-
ce and/or lack of knowledge, unless they are supervised by a person who
is responsible for their safety or are instructed by such a person in how to
use the device.
• If the adhesive capability of the adhesive electrodes decreases, please
replace them immediately. Only use the device again with new adhesive
electrodes. Otherwise the unequal adhesion of the adhesive electrodes
may lead to skin injuries. Replace the electrodes with new ones after
having used them 20 times at the latest.

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Components of the device
1. Switching on and increasing intensity
2. Switching o and reducing intensity
3. Channel 1
4. Channel 2
5. Button for therapy duration/ mode/
channel selection
6. Display of the selected program
7. Remaining duration of therapy
8. Display intensity channel 1
9. Display intensity channel 2
10.“Lock” indicator
11. Battery status indicator
12. Battery compartment
13. Battery cover
Front side Back side
Operating instructions step-by-step
PREPARATION OF THE SKIN FOR A SESSION
Proper preparation of the skin that is covered by the electrodes allows a better
stimulation of the target tissue, prolongs the life of the electrodes and reduces
the risk of skin irritation. After connecting the cable to the stimulator prepare
your skin at the spots where electrodes will be placed as follows:
1. Determine the spots where the electrodes are to be placed.
2. Wash this area with mild soap and water (do not use alcohol). Rinse and
dry carefully.
3. Trim excess body hair in this area with a pair of scissors (do not shave).
4. Optionally, apply skin lotion to the area, to supply the skin with a pro-
tective layer. Apply, let dry and attach the electrode as described in this
manual. In this way you decrease the risk of skin irritation and prolong the
life of your electrodes.
5. When you remove the electrodes, always pull them in the direction of the
hair growth.
6. It may be helpful to apply skin lotion to the area of the electrode place-
ment when you are not wearing the electrodes.
Please refer to the“overview of the placement
of the pads” on page 51.
Insertion/changing of the batteries
1. Open the battery compartment on the back by pressing the battery cover
labelled“open”downwards (this area has a grooved surface so that you can
easily nd it).
2. Insert 3 AAA batteries (1.5 V) into the battery compartment; make sure that
the symbols (+/- match).
3. Close the battery compartment again by placing the cover on the opening
provided therefor and gently pressing upwards.
4. Future battery replacement is performed in the same way.
NOTE:
please note the following instructions regarding the batteries:
• always use 3 X1.5 V (AAA) batteries.
• keep batteries away from children.
• do not charge batteries again.
• do not short circuit batteries.
• do not throw batteries into the re.
• please recycle batteries. Do not dispose of old batteries in the trash.
Dispose of batteries safely in your recycling centre or at the store where you
bought your batteries.

14 15
TENS
EMS
TENS
EMS
TENS
EMS
TENS
TENS
TENS
EMS
EMS
Connecting cables to the device
1. Connect the cable to the electrodes before placing these on the skin.
(placement overview page 22/23)
Switching the device on
1. Press and hold the ON + button for about one (1) second to switch on the
device.
2. When the device is switched on, the last selected duration of treatment and
the most recently selected program of treatment ash.
NOTE: Only switch the device on after all electrodes and cables have been
connected correctly.
NOTE: If you stimulate the muscles of arms or legs, keep in mind that muscle
contraction can lead to involuntary movement of limbs, through which you
or other persons can be injured. Make sure that limbs are secured to prevent
movement.
TENS
EMS
TENS
EMS
TENS
EMS
TENS
TENSTENS
EMSEMS
Switching the device off
1. The device turns o automatically after treatment time has elapsed.
2. Press the OFF- key for approximately three (3) seconds to switch o the
device manually. The screen goes blank and the device turns o.
3. In an emergency you can remove the plug from the device and subse-
quently remove the pads.
NOTE: Do not remove the device while it is still switched on, to avoid
unpleasant electrical shocks.
Adjustment of treatment duration
1. Press MODE. The default (standard) treatment time ashes on the display.
2. To increase the duration of treatment, press the ON+ key repeatedly and
to decrease it, press the OFF-- key until the desired treatment duration
appears on the display.
3. Press MODE again to save your settings. When the device is switched on
again, the time you set will appear again.
NOTE: A change in treatment programs during treatment leaves the selected
duration of therapy unchanged. This can only be changed manually as de-
scribed before.

16 17
Selection of the program
The device has 8 dierent, xed set programs for TENS/EMS mode;
the programs dier in terms of pulse width and frequency.
For TENS programs:
Program Pulse width Pulse frequency Waveform type
P1 260 15 Constant
P2 260 60 Burst
P3 260 60 Constant
P4 260~156 2~60 Densely scattered
P5 260~156 60 Pulse-width modulation
P6 260 7~60 SD heart rate
P7 260~156 60 SD pulse width
P8 Repetition (P1-P7)
All electrical specications ± 20%
For EMS programs:
Pulse
width
(μS)
Increase
(sec.) Stop
(sec.)
Reduce
(sec.)
Out
(sec.)
Heart
rate
(Hz)
Opera-
tio-nal
mode
P1
260 µS
(fest)
2 3 2 2 70 S
P2 2 4 2 3 60 S
P3 2 5 2 4 50 S
P4 2 6 2 5 50 S
P5 2 2 2 6 50 A
P6 2 4 2 8 60 A
P7 2 6 2 10 70 A
P8 7~60 C
All electrical specications ±20%
TENS
EMS
TENS
EMS
TENS
EMS
TENS
TENSTENS
EMSEMS
1. Press MODE after setting the duration of treat-
ment. The default (standard) mode of therapy
TENS/EMS ashes. If you want to change the
mode of therapy, use the ON+ (increase) or
OFF- (decrease) key.
2. Press MODE again and the program number
ashes. If you want to select the program of the
selected modality, use the ON+ (increase) or
OFF- (decrease) key.
3. Press MODE again to save your setting. The next time you switch on the
device, the time set by you will appear again.
NOTE: a change in treatment programs during treatment leaves the chosen
duration of treatment unchanged. This can only be changed manually as de-
scribed above.
TENS
EMS
TENS
EMS
TENS
EMS
TENS
TENSTENS
EMSEMS
TENS
EMS
TENS
EMS
TENS
EMS
TENS
TENSTENS
EMSEMS
Setting the treatment intensity
levels
1. The intensity can be controlled in-
dividually for each channel. Select
the
channel that you want to set, while
pressing CH1 or CH2. “CH 1” or
“CH2”ashes on the display.
2. To increase the intensity, repeated-
ly press the ON+ key for until the
desired intensity level appears on
the display.
3. Press MODE to save your setting
NOTE: You will feel the intensity increase
or decrease as soon as you select it. When
changing the intensity you will sense which
level is pleasant for you.
NOTE: In case you change the treatment
mode or treatment program during a ses-
sion, the intensity level will be reset to “0.”
This is indicated on the display.

18 19
Pre-programmed treatment/therapy TENS
Treatment
program Type of pain Treatment goal Description of the sensation
P1 / C mode Chronic pain Reduction of pain in
the muscles
Constant, unpleasant
tingling. The pain should
decrease gradually after
treatment.
P2 / B mode Acute pain Pain blockage and
help with muscle
spasms
Pleasant, pulsating feeling;
the pain should subside
very soon during treatment
P3 / C mode Chronic pain Pain blockage with
muscle spasms
Constant, pulsating feeling.
After treatment, pain
reduction and gradual
disappearance
P4 / D-D mode Chronic pain Increase of the release
of endorphins and
pain blockage
Wave-like, alternate
pulsating and tingling.
After the treatment the
pain should be signicantly
less.
P5 / MW mode Chronic pain Intense relaxation
of tired muscles,
massage
Variable, wave-like, gentle
pleasant tingle
P6 / SDR Chronic pain Relaxation of
overworked muscles,
massage
Alternate, wave-like
pleasant tingle and
pumping
P7 / SDW Chronic pain Prevention of
familiarization eect,
varied massage
Intense and varying
tingling and pressing
P8 (combination
of programs
P1-P7)
Acute and
chronic pain
combined
Combination of
pain blocking and
endorphin production
Combination of dierent
sensations from programs
1-7.
TENS (Transcutaneous Electrical Nerve Stimulation)
Pre-programmed treatments/therapy EMS
Muscle EMS (Neuromuscular Electrostimulation)
Therapy program What you should feel and
advantages Recommendation
P1
Training
preparation
This program warms the
muscles gently before
training; it feels like a
rhythmic massage.
Increase the intensity until you
achieve a strong but soothing muscle
movement. Duration: 10 minutes
P2
Muscle
strengthening
This program uses a
pulse frequency, which
let the muscle bres
pulsate. It improves the
oxygen-free capacity of
the muscles and is used to
improve maximum muscle
strength.
The training includes a number of
work phases, which are interrupted
by longer periods of relaxation.
Increase the intensity of stimulation,
until you achieve a strong and deep
contraction. Do not increase beyond
a comfortable level; duration: 20
minutes
P3
Muscle
strengthening
This program uses a
pulse frequency, which
massages the muscle
bres. It improves the
oxygen-free capacity of
the muscles and is used to
improve maximum muscle
strength.
The training includes a number of
work phases, which are interrupted
by longer periods of relaxation.
Increase the intensity of stimulation,
until you achieve a strong and deep
contraction. Do not increase beyond
a comfortable level; duration: 20
minutes
P4
Muscle
strengthening
This program uses a
pulse frequency, which
massages the muscle
bres. It improves the
oxygen-free capacity of
the muscles and is used to
improve maximum muscle
strength.
The training includes a number of
work phases, which are interrupted
by longer periods of relaxation.
Increase the intensity of stimulation,
until you achieve a strong and deep
contraction. Do not increase beyond
a comfortable level; duration: 20
minutes

20 21
Therapy
program
What you should feel and
advantages Recommendation
P5
Muscle
strengthening
This program uses a pulse frequen-
cy, which massages the muscle
bres. With this program the chan-
nels work alternately in pairs. It
improves the oxygen-free capacity
of the muscles and is used to
improve maximum muscle
strength.
The training includes a number
of work phases, which are
interrupted by longer periods
of relaxation. Increase the
intensity of stimulation, until
you achieve a strong and deep
contraction. Do not increase
beyond a comfortable level;
duration: 20 minutes.
P6
Muscle
strengthening
This program uses a pulse frequen-
cy, which massages the muscle
bres. With this program the
channels work alternately in pairs.
It improves the oxygen-free
capacity of the muscles and is
used to improve maximum muscle
strength.
The training includes a number
of work phases, which are
interrupted by longer periods
of relaxation. Increase the
intensity of stimulation, until
you achieve a strong and deep
contraction. Do not increase
beyond a comfortable level;
duration: 20 minutes
P7
Active relaxation
This program activates the muscle
in short contraction/relaxation
cycles. It feels like a kneading
massage. With this program the
channels work alternately in pairs.
Use it after intensive training
for rest and relaxation; dura-
tion: 20 minutes.
P8
Building up of
endurance
This program uses a low-frequency
pulse sequence for the develop-
ment of oxygen-dependent
capacity and the supply of capillary
vessels, from which slow-twitching
muscle bres prot. It improves
resistance to fatigue during
prolonged exercise with moderate
intensity.
The training includes a number
of work phases, which are
interrupted by longer periods
of relaxation. Increase the
intensity of stimulation, until
you achieve a strong and deep
contraction. Do not increase
beyond a comfortable level;
duration: 20 minutes.
EMS
Overview of the placement of the electrodes/pads
LOWER BACK
Place a pair of pads
vertically on each side of
your back in the lower
back area.
UPPER BACK
Place a pair of pads
vertically on each side of
your back in the upper
back area.
SHOULDER
Place one half of the pad
on the top part of you
shoulder and the other half
on the side.
STOMACH MUSCLES
Place each pair of pads
vertically on each side of
your belly button..
BUTTOCK
Place the pads vertically on the but-
tocks, halfway between the centre
line and the side of your body.
CALF MUSCLES
Place a pair of pads vertically on
each calf muscle. Do not place the
pads too low on the leg, as this lead
to unpleasant contractions.
FRONT OF THE THIGHS
Place each pair of pads
vertically on each front of
the thigh muscle.
BACK OF THE THIGHS
Place each pair of pads
vertically on each front of the
thigh muscle. Do not place
the pads too low on the leg,
as this can lead to unpleasant
contractions.

22 23
Special features
DURATION OF TREATMENT
The device oers 12 pre-set times: 5, 10, 15, 20, 25, 30, 35, 40, 45, 50, 55 and 60
minutes. The remaining treatment duration is displayed during your session in
minutes on the display.
• The unit turns o automatically after the treatment time has elapsed.
• The most recently selected therapy time is saved.
• If you change the program mode during therapy, time continues until you
have reset the therapy time.
• When you switch on the device the most recently selected program will
show up on the display.
• To change the program, press ON+ or OFF+ until the desired program shows
up on the display.
Press MODE to save your settings. When you switch the device on again the
program that you selected will appear.
“LOCK” FUNCTION
Press and hold the ON+ and OFF- keys simultaneously for 1 second, to lock/
unlock the device.
AUTOMATIC SHUTTING OFF
• The device automatically shuts o, when no key is pressed within 60 seconds.
• The device automatically shuts o, when the treatment duration has elapsed.
RESETTING THE INTENSITY
For your safety the intensity is automatically set back to “0” when the device is
shut o as well as after each therapy session.
The treatment is interrupted, in case the electrodes have not been correctly
placed and/or in case of an entry to change the mode. The device is reset to the
lowest level of intensity and “0” is indicated on the display.
BATTERY STATUS DISPLAY
The indicator light for the battery comes on when the battery’s energy is de-
pleted.
Troubleshooting
Before use you should check the device and accessories to avoid damage or
malfunction. Some simple checks are:
1. Make sure that the battery has sucient power and that it is not corroded.
2. Ensure that the cables are rmly inserted into the socket device. The table
below shows some problems that may occur occasionally. If you are unable
to solve the problem yourself please contact your authorized dealer or cus-
tomer service.
Problem Cause Solution
The device does not
turn on
The batteries are not
charged or running low Insert a new battery
The device turns on but
then turns o
The batteries are not in-
serted correctly
Reinsert the batteries
or replace them
The batteries are at Replace the batteries
The device does not turn
on, but generates electri-
cal impulses
The cord is defective Replace the cord
The cord is not properly
connected Connect the cord properly
The duration of the
treatment has elapsed
Switch o the device and
then switch it back on
again
The device does not turn
on despite new batteries Call customer service

24 25
Cleaning and storage Replacement parts and wearing parts
Adhesive electrodes
• To ensure that the adhesive electrodes remain adhesive for as long as
possible, clean them carefully with a damp, lint-free cloth or clean the
underside of the electrodes under lukewarm, running water and pat dry
with a lint-free cloth.
Before cleaning with water, remove the connection cables from the
electrodes.
• Reapply the electrodes to the carrier foil following treatment.
Cleaning the device
• Remove the batteries from the device before cleaning.
• Clean the device after use with a soft, slightly damp cloth. If it is very dirty,
you can also moisten the cloth with a mild soapy solution.
• Do not use any chemical or abrasive cleaning agents. Ensure that no water
enters the device.
Reuse of the device
Once it has been properly prepared, the device can be used again. Prepara-
tion includes replacement of the treatment electrodes as well as cleaning of
the surface of the device using a cloth moistened with a mild soapy solution.
Storage
• Remove the batteries from the device if you will not be using it for a
prolonged period of time. Leaking batteries may damage the device.
• Do not make sharp bends in the connection cables and electrodes.
• Disconnect the connection cables from the electrodes.
• Reapply the electrodes to the carrier foil after use.
• Store the device and accessories in a cool, well-ventilated space.
• Never place any heavy objects on the device.
www.healthy-at-home.de

26 27
Notes on electromagnetic compatibility Technical data of theTENS+EMS DUO-System
WARNING!
The device is suitable for use in all environments listed in these instructions
for use, including domestic environments.
The use of the device may be limited in the presence of electromagnetic dis-
turbances. This could result in issues such as error messages or the failure
of the display/device. Avoid using this device directly next to other devices
or stacked on top of other devices, as this could lead to faulty operation. If,
however, it is necessary to use the device in the manner stated, this device
as well as the other devices must be monitored to ensure they are working
properly.
The use of accessories other than those specied or provided by the manu-
facturer of this device can lead to an increase in electromagnetic emissions or
a decrease in the device’s electromagnetic immunity; this can result in faulty
operation.
Keep portable RF communication devices (including peripheral equipment,
such as antenna cables or external antennas) at least 30 cm away from all
device parts, including all cables included in delivery. Failure to comply with
the above can impair the performance of the device. Failure to comply with
the above can impair the performance of the device.
Disposal
WARNING!
The empty, completely at batteries should be disposed of through
specially designated collection boxes, recycling points or electronics
retailers. You are legally required to dispose of the batteries.
For environmental reasons, do not dispose of the device in the hou-
sehold waste at the end of its useful life. Dispose of the unit at a
suitable local collection or recycling point. Dispose of the device in
accordance with EC Directive – WEEE (Waste Electrical and Electronic
Equipment). If you have any questions, please contact the local aut-
horities responsible for waste disposal.
Note
The codes below are printed on batteries containing harmful substances: Pb = Battery
contains lead, Cd = Battery contains cadmium, Hg = Battery contains mercury.
Channels: two, isolated from one another
Pulse width: adjustable 0-80 mA to 500 Ω load per channel
Pulse frequency: according to the default mode of operation
Pulse width: according to the default mode of operation
Software-controlled
increase:
pulse width increases when switching modes
Timer: 5-60 minutes selectable
LCD: display mode, pulse frequency, timer, pulse width, channel
1/2, intensity level
Waveform: symmetrical biphasic square pulse
Maximum charge
per pulse:
20.8 micro-coulomb maximum
Interdependence: maximum 5%
Power supply: 3 x AAA/4,5 Volts on batteries
All electrical specications ± 20% at a load of 500 Ω

28 29
EUROMEDICS GmbH, Hauptstraße
169 D-59846 Sundern, Germany
(hereinafter called “EUROMEDICS”)
provides a warranty for the prorelax®
TENS+EMS DUO (hereinafter called
the “Product”) subject to the follo-
wing preconditions and in the scope
described below.
The warranty conditions described
below do not aect the legally pre-
scribed warranty obligations of the
seller from the contract of purchase
with the buyer. Moreover, the war-
ranty applies irrespective of manda-
tory legal liability provisions, such
as those according to the product
liability law, or in cases of mala de
intent or gross negligence, or owing
to injury to life and limb, or to health
by EUROMEDICS or its agents.
EUROMEDICS guarantees the de-
fect-free operability and the com-
pleteness of the product, especially
that the product is free of material
defects, manufacturing defects and
construction defects. The decisive
factor in this regard is the state of the
art of the science and technology at
the time of manufacturing. The pro-
duct must have manifested the de-
fect that caused the damage at that
time itself.
If the purchaser wishes to file a war-
ranty claim, he must first contact
EUROMEDICS customer service:
EUROMEDICS KUNDENSERVICE
Grandkaule 3
Tel: [phone]
D-53859 Niederkassel
E-Mail: [email protected]
The purchaser will then get further
information on how to process the
guarantee case, for example, where
he can send the device free of cost
and what documentation is required.
Filing a warranty claim can only come
into
consideration if the buyer can submit
- a copy of the invoice/proof of pur-
chase and
- the original product
to EUROMEDICS or to a service cen-
tre nominated by EUROMEDICS upon
demand.
The warranty period is 2 years from
the date of purchase of a new, un-
used product by the purchaser.
The warranty applies worldwide, i.e.
regardless of the country in which
EUROMEDICS has marketed the pro-
duct and the purchaser has purcha-
sed it.
This warranty only applies to pro-
ducts that the purchaser has procu-
red as a consumer and exclusively for
personal purposes in the framework
of domestic use (i.e. not for products
that were procured or used in the fra-
mework of a commercial or indepen-
dent professional activity).
If the product is found to be decient
in operability in accordance with the
following provisions during the war-
ranty period, EUROMEDICS will pro-
vide a free replacement according to
these warranty conditions.
Expressly excepted from this warran-
ty are
- products that are used, cleaned,
stored or maintai- ned incorrect-
ly and/or not in compliance with
the conditions laid down in the
operating manual, as well as pro-
ducts that were opened, repaired
or modied by the purchaser or by
a service centre not authorised by
EUROMEDICS;
- products that were sold as second
quality or used articles;
- consequential damages arising
from a defect in the product (ho-
wever, in this case, there may be
entitlements from product liability
or from other mandatory legal lia-
bility regulations).
Warranty

30
MDSS GmbH
Schiffgraben 41, D-30175
Hannover, Germany
Well-Life Healthcare Ltd.
6F., No. 168, Lide St., Jhonghe District,
New Taipei City, 23512, Taiwan
EXCLUSIVELY IMPORTED AND
DISTRIBUTED IN EUROPE BY: EUROMEDICS GmbH
Hauptstraße 169 D-59846 Sundern Germany
[email protected] www.euromedics.de
prorelax.com
1639