PULSEEIGHT P8-HDMI2-2KDS User manual

1
QUICK REFERENCE GUIDE - HDMI UHD 18GBPS DOWNSCALER
HDMI UHD 18GBPS
DOWNSCALER
Mixed resolution deployments are always a source of frustration for both you and your client;
that cherished legacy TV (that should have been replaced) must coexist with the fantastic new
4K HDR TV in the living room. Of course, they want to watch the same thing in both rooms!
With no latency or tearing, our 6G HDMI 4K downscaling solution can convert your 4K content to 1080p in real
time. It’s ideal for a quick x to your mixed resolution deployments, and its low prole allows it to sit perfectly
behind the TV.
INTRODUCTION
FEATURES
• Seamlessly downscales 4K UHD Signals to 1080p
• Designed for installations featuring mixed resolution TVs
• Simple set up using HDMI inputs and outputs
• Rotating dial switch for selecting downscale mode
• Perfect for use with neo matrix systems
• Discreet design, only 1.8 cm high. perfect for placing or mounting behind TV
• Optional optical port for using
INSIDE THE BOX (KIT)
• 1 x HDMI UHD 18Gbps Downscaler
• 1 x Power Cable
• 1 x Installation Guide

2
QUICK REFERENCE GUIDE - HDMI UHD 18GBPS DOWNSCALER
SKU: P8-HDMI2-2KDS
Input HDMI 2.0a
Outputs: HDMI 2.0a, Toslink (Optical)
Max Video Output Clock Speed: Input: 594 Mhz, Output: 340 Mhz
Video Impedance: 100 Ω
Input Video Signal: 3.3 V DC bias, 400-600 mVp-p
Input DDC Signal: 5 volts p-p (TTL)
Transmission Distance: Input - 2-metre (4K/1080p), Output - 2-metre (4K/1080p)
Max In/Out Resolution Supported: Up to 3840 x 2160p @ 60 Hz
Colour Supported: 4:4:4 (8-bit), 4:2:2 (10-bit) or 4:2:0 (12-bit) all but at 3840 x 2160p @60 Hz
Scale Video Down from 3840x2160p @24/25/30/60 Hz to 1920x1080p @ 24/25/30/60 Hz
Audio Input Format: 5.1 Dolby Digital or 2 channel Stereo PCM
Audio Output Format: 5.1 Dolby Digital or 2 channel Stereo PCM
Power Supply: 5 V DC / 10 W power supply (CE/FCC certied)
Power Consumption: Max 2Amp @ 5 V 10 Watts
ESD Protection: 8kV (Air-gap discharge) ± 4 kV (Contact discharge)
Surge Protection: IEC 61000-4-4 (EFT) 40A (5/50ns) IEC 61000-4-5 (Lightning) 25A (8/20μs)
Product Dimensions: 7.9 x 1.8 x 8.3 cm
Product Weight: 100g
Operating Temp Range: 0 to +35°C (32 to +95°F)
Operating Humidity Range: 5 to 90% RH (no condensation)
Certication: CE, FCC, RoHS
SPECIFICATIONS
PANEL DESCRIPTIONS
Scale - The scale adjustor to controls the functionality of the Downscaler.
HDMI In - Connect to an HDMI source device (i.e Blu-Ray player) to this port using an HDMI cable.
DC 5V - Use the supplied mains power cable and connect to the chassis. Do not use any other power cables
with this product.
Optical Out - Connect an Optical cable between the ‘Optical Out’ port and the Audio device.
HDMI Out - Use Connect to HDMI sink device (i.e TV) to this port using an HDMI cable.
Status - Status LED indicator
A
B
C
D
F
E
A DCB E F
Rear PanelFront Panel

3
QUICK REFERENCE GUIDE - HDMI UHD 18GBPS DOWNSCALER
INSTALLATION
1. Connect an HDMI cable between Downscaler ‘HDMI OUT’ and TV.
2. Connect an HDMI cable between Downscaler ‘HDMI IN’ and Video Source.
3. For S/PDIF audio output, connect an optical cable between the ‘Optical Out’ port and the Audio device.
4. Plug-in power jack to ‘DC 5V’ port.
5. Power on the power adapter.
The rotating switch controls the functionality of the Downscaler. To set a particular mode:
1. Power OFF the Downscaler.
2. Using a small athead screwdriver, turn the arrow to the desired mode number.
3. Power ON the Downscaler.
Status LED Indicator
EDID Control
RED - Powering on. This may take a few seconds.
AMBER - Detected a change in the video signal and conguring.
GREEN - Congured and healthy. Video and audio will be output.
Scale Function
0Use saved EDID after copying from a TV using mode 1
1Copy EDID from a TV and save it. Switch to 0 after saving EDID
2Use EDID prole 4K, HDR, 8 Channel Audio
3Use EDID prole 4K, HDR, 6 Channel Audio
4Use EDID prole 4K, HDR, 2 Channel Audio
5Use EDID prole 4K, No HDR, 8 Channel Audio
6Use EDID prole 4K, No HDR, 6 Channel Audio
7Use EDID prole 4K, No HDR, 2 Channel Audio
8-F Reserved. No function.

4
QUICK REFERENCE GUIDE - HDMI UHD 18GBPS DOWNSCALER
TROUBLESHOOTING
Should you encounter installation difficulties or issues with device communication, the following checklist of
common issues and causes should help resolve your issues. If you still continue to experience issues, please
contact your local representative for further assistance.
No Video
• Connected and powered? Double check that all HDMI, and power cables are rmly connected to the correct
ports and all devices are correctly powered.
• Cable quality and condition - HDMI cable/connectors can easily be damaged and the quality of material can vary.
Always use good quality leads and cables and try swapping cables that are known to be working into the solution
to see if this improves your image.
No Audio
• Check the source, if the output is more than 6 channels. Audio will not output if there are more than 6 channels.
• Verify the S/PDIF or TOSLINK cable is workingIf you still do not receive a response, please contact a Pulse-Eight
representative or your Installer.

5
QUICK REFERENCE GUIDE - HDMI UHD 18GBPS DOWNSCALER
WARRANTY PROCEDURE
The following policies covers all Pulse-Eight products.
Unless otherwise instructed, please do not open any of our products. Doing so will invalidate your warranty. As
part of the troubleshooting procedure, you may be instructed to open the device, but you can only proceed with
this once consent has been given.
To open a support ticket, please visit: www.pulse-eight.com/support.
Please Note: Warranty cover for ALL products starts from date of receipt of goods NOT date of installation.
Should we nd that your product does need replacing, we will send your replacement directly to the distributor
you purchased from, if not purchased directly from Pulse-Eight.
From 1st April any products purchased will have new warranty lengths. The length of warranty is determined by
the type of product purchased. Our cover can be broken down into 3 categories:
Gold, Silver and Bronze.
GOLD: Pulse-Eight Audio and Video Matrices
• 5-year warranty as standard
- 2-year advanced replacements
- 3-year return to base for repair
SILVER: Pulse-Eight Amps, Extender Sets and Accessories
• 3-year warranty as standard
- 1-year advanced replacements
- 2-year return to base for repair
BRONZE: IR, Cables, Brackets and our Tech Tools
• 1-year advanced replacements
Pulse-Eight Current Product—Within the advanced replacement warranty year(s)
1. Contact support via phone or a support ticket. Pulse-Eight will try to help troubleshoot and resolve the issue
remotely.
2. If unable to resolve the fault remotely and the unit needs replacing an advanced replacement will be raised with
the installer who purchased it. If you purchased from a distributor you will need to return to your distributor
and they will contact Pulse-Eight to get the RMA raised. All distributor advanced replacements will be sent to
the distributor and cannot be sent direct to their installer.
Pulse-Eight Current Product—Within return to base warranty
1. Contact support via phone or a support ticket. Pulse-Eight will try to help troubleshoot and resolve the issue
remotely.
2. If unable to resolve the fault remotely and the unit needs to be repaired, an RMA will be raised with the installer
if purchased direct from Pulse-Eight. Or if purchased from a distributor, the installer will be directed back to
their distributor who will raise an RMA.
Pulse-Eight Products Purchased Before 1st April, 2022.
Please visit: Warranty Page. Or Contact support via phone, opening a support ticket or emailing
[e-mail].

6
QUICK REFERENCE GUIDE - HDMI UHD 18GBPS DOWNSCALER
WARRANTY TERMS & CONDITIONS
IMPORTANT INFORMATION ABOUT YOUR RIGHTS AND OBLIGATIONS, AS WELL AS LIMITATIONS AND EXCLUSIONS THAT MAY APPLY
TO YOU. YOUR RIGHTS AND THIS LIMITED WARRANTY
This Limited Warranty gives you specic legal rights. You may also have other legal rights that vary by state, province, or jurisdiction. The
disclaimers, exclusions, and limitations of liability under this Limited Warranty will not apply to the extent prohibited by applicable law. For
a full description of your legal rights, you should refer to the laws applicable in your jurisdiction and you may wish to contact a relevant
consumer advisory service.
1. WHAT THIS LIMITED WARRANTY COVERS; PERIOD OF COVERAGE
Pulse-Eight Limited (“Pulse-Eight”), 8-12 Alder Hills, Poole, BH12 4AL, UK, warrants to the owner of the enclosed product that the product
contained in this box (“Product”) will be free from defects in materials and workmanship for a period of three years from the date of delivery
following the original purchase (the “Warranty Period”), or if this product has been professionally installed, the warranty start date is from
the date your installer purchased the item, not your system commissioning date. Please check with your installer for their purchase date. If
the Product fails to conform to this Limited Warranty during the Warranty Period, Pulse-Eight will, at its sole discretion, either (a) repair or
replace any defective Product or component; or (b) accept the return of the Product and refund within 45 days of return the money actually
paid by the original purchaser for the Product. Repair or replacement may be made with a new or refurbished product or components, at
Pulse-Eight’s sole discretion.
If the Product or a component incorporated within it is no longer available, Pulse-Eight may replace the Product with a similar product of
similar function, at Pulse-Eight’s sole discretion. This is your sole and exclusive remedy for breach of this Limited Warranty. Any Product
that has either been repaired or replaced under this Limited Warranty will be covered by the terms of this Limited Warranty for the longer
of ninety (90) days from the date of delivery or the remaining Warranty Period. This Limited Warranty is transferable from the original
purchaser to subsequent owners, but the Warranty Period will not be extended in duration or expanded in coverage for any such transfer.
2. TOTAL SATISFACTION RETURN POLICY
If you are the original purchaser of the Product and you are not satised with this product for any reason, you may return it in its original
condition within thirty (30) days of the original purchase and receive a full refund. If this is a professionally installed product, you must check
with your installer regarding their own returns policy.
3. WARRANTY CONDITIONS; HOW TO GET SERVICE IF YOU WANT TO CLAIM UNDER THIS LIMITED WARRANTY
Before being able to claim under this Limited Warranty, the owner of the Product must (a) notify Pulse-Eight of the intention to claim by
emailing [e-mail] during the Warranty Period and providing a description of the alleged failure, and (b) comply with Pulse-
Eight’s return shipping instructions, and (c) ship the Product at owner’s cost (except where prohibited by applicable law) to Pulse-Eight for
repair or replacement. Pulse-Eight will have no warranty obligations with respect to a returned Product if it determines, in its reasonable
discretion after examination of the returned Product that the Product is an Ineligible Product (dened below). Pulse-Eight will bear all costs
of return shipping to the owner, except with respect to any Ineligible Product, for which the owner will bear all shipping costs.
4. WHAT THIS LIMITED WARRANTY DOES NOT COVER
This warranty does not cover the following (collectively “Ineligible Products”): Products marked as “sample” or sold “AS IS”; or Products
that have been subject to: (a) modications, alterations, tampering, or improper maintenance or repairs; (b) handling, storage, installation,
testing, or use not in accordance with the Installation Guide or other instructions provided by Pulse-Eight; (c) abuse or misuse of the Product;
(d) breakdowns, uctuations, or interruptions in electric power or the telecommunications network; or (e) Acts of God, including lightning,
re, ood, tornado, earthquake, or hurricane. This warranty does not cover consumable parts, including batteries unless damage is due to
defects in materials or workmanship of the Product, or software (even if packaged or sold with the product). Pulse-Eight recommends that
you use only authorized service providers for maintenance or repair. Unauthorized use of the Product or software can impair the Product’s
performance and may invalidate this Limited Warranty. Pulse-Eight does not warrant that operation of the Product will be error-free or
uninterrupted or that the Product will in every case process all data correctly.

7
QUICK REFERENCE GUIDE - HDMI UHD 18GBPS DOWNSCALER
5. DISCLAIMER OF WARRANTIES
Except as stated above in this limited warranty, and to the maximum extent permitted by applicable law, Pulse-Eight disclaims all express,
implied, and statutor y warranties and conditions with respect to the product, including the implied warranties of merchantability, tness for
a particular purpose. To the maximum extent permitted by applicable law, also limits the duration of any implied warranties or conditions
to the duration of this limited warranty.
6. LIMITATION OF DAMAGES
In addition to the above warranty disclaimers, in no event will Pulse-Eight be liable for any consequential, incidental, exemplary, or special
damages, including any damages for lost data or lost prots, arising from or relating to this limited warranty or the product, and Pulse-
Eight’s total cumulative liability arising from or related to this limited warranty or the product will not exceed the amount actually paid for
the product by the original purchaser.
7. LIMITATION OF LIABILITY
Pulse-Eight disclaims all liability of any kind of Pulse-Eight’s suppliers. The Pulse-Eight online services (“services”) may provide you with
information (“product information”) regarding your product’s performance and/or peripherals connected to your product (“product
peripherals”). The type of product peripherals that may be connected to your product may change from time to time. Without limiting the
generality of the disclaimers above, all product information is provided for your convenience, “as is”, and “as available”. Pulse-eight does
not represent, warrant, or guarantee that product information will be available, accurate, or reliable. You use all product information, the
services, and the product at your own discretion and at risk. You will be solely responsible for (and Pulse-Eight disclaims) any and all loss,
liability, or damages, including to your HVAC system, plumbing, home, product, product peripherals, computer, mobile device, and all other
items and pets in your home, resulting from your use of the product information, services, or product. The product information provided
by the services is not intended as a substitute for direct means of obtaining the information.
8. VARIATIONS THAT MIGHT APPLY TO THIS LIMITED WARRANTY
Some jurisdictions do not allow limitations on how long an implied warranty lasts or exclusions/limitations on incidental or consequential
damages, so some of the limitations set out above may not apply to you.
COPYRIGHT NOTICE
No part of this document may be reproduced, transmitted, transcribed, stored in a retrieval system, or any of its parts translated into any
language or computer le, in any form or by any means (electronic, mechanical, magnetic, optical, chemical, manual, or otherwise) without
express wrote permission and consent from Pulse-Eight Limited.
© Copyright 2022 Pulse-Eight Limited. All Rights Reserved.