PULSE+ Pulse XL Pro User manual

QUICK START GUIDE
VERSION 1.0

2 PULSE CENTERS | (770) 334-2226 | support@pulsecenters.com | 34 Center Rd SE , Cartersville, GA 30121
CONTACT US
Telephone: (888) 952-7030
PULSE CENTERS CUSTOMER SUPPORT
Support@pulsecenters.com
PULSE EQUINE CUSTOMER SUPPORT
WARRANTY & REPAIR
Warranty@pulsecenters.com
WEBSITES
www.pulsecenters.com
www.pulseequine.com
PULSE CENTERS
& PULSE EQUINE TRAINING SITE
PulseCertified.com
CORPORATE OFFICE
34 Center Rd. SE
Cartersville, GA. 30121

3 PULSE CENTERS | (770) 334-2226 | support@pulsecenters.com | 34 Center Rd SE , Cartersville, GA 30121
TABLE OF CONTENTS
GETTING STARTED 4
IMPORTANT NOTES 5
WARNINGS 6
WHAT TO REMOVE PRIOR TO PULSING 8
INTRODUCTION TO PULSEFUEL 9
BLUETOOTH GUIDE 11
WARRANTY & REPAIR 17
CARING FOR PULSE PEMF TECHNOLOGY 19
PULSE CERTIFIED 22
TRAINING 23
BRAND USAGE 24
USER GUIDES 25

4 PULSE CENTERS | (770) 334-2226 | support@pulsecenters.com | 34 Center Rd SE , Cartersville, GA 30121
GETTING STARTED
WITH YOUR PULSE SYSTEM
WELCOME & ORIENTATION
Have you connected yet with our Product Specialists for
Pulse Orientation? Watch the introduction at vimeo.com/582582072
to see what you can expect from this brief welcome session designed
to kickstart your PEMF use with need-to-know info.
Visit calendly.com/pulse-product-specialists/orientation
to schedule your Pulse Centers Orientation
OR
Visit calendly.com/pulse-product-specialists-equine/orientation
to schedule your Pulse Equine Orientation
OR
Call (888) 952-7030
to connect with a Product Specialist NOW.
PULSE CERTIFIED
Visit www.PulseCertified.com for online training.
Login information was included in your Welcome Email. If you do not
have access to that message, please email Support@pulsecenters.com
the following information for each user who will need access:
■Individual’s full name
■Email address
■Name of business & Primary Name on Account
Congratulations and thank you for choosing Pulse for your PEMF needs. For your
convenience, we have compiled a library of quick-start resources that will help
you get started with your Pulse PEMF Technology. This collection of training and
educational opportunities, combined with our Pulse Support System will ensure
your successful Pulse PEMF endeavors. Welcome to the Pulse Centers & Pulse
Equine Community!

5 PULSE CENTERS | (770) 334-2226 | support@pulsecenters.com | 34 Center Rd SE , Cartersville, GA 30121
IMPORTANT NOTES
Please keep the shipping boxes to ensure safe shipping for any future
warranty fulfillment or upgrade options, should they become available.
Replacement boxes can be purchased through our warranty department.
For the safest use of full-body accessories, place and use the Total Body
Bed on the Massage Table and the Chair Pad on the Rocking Chair. Do not
use the Chair Pad on a leather easy-chair, recliner, or any other piece of
furniture as a lack of airflow may result in trapped heat.
Do not operate your Pulse Technology near metal. Magnetic fields
do not travel through metal surfaces and the use of Pulse systems near
significant amounts of metal may cause an uncomfortable pinging sound.
Do not operate your Pulse Technology near potential exposure
to liquids. Exposure of the faceplate, vents, or ports to liquid in general can
result in internal damage to the machine. While the machine is IN USE,
exposure of the faceplate, vents, or ports to liquids can result in
PHYSICAL HARM TO THE USER.
To protect your PEMF investment against unexpected electrical surges,
it is recommended that you use a good surge protector.
For more Getting Started tutorials, unboxing videos, and troubleshooting,
visit pulsecertified.com/getting-started-videos. If you have any additional
questions, please contact our Product Specialists by calling (888) 952-7030
and selecting Option #2 or Option #3 or emailing Support@pulsecenters.
GETTING STARTED CONTINUED

6 PULSE CENTERS | (770) 334-2226 | support@pulsecenters.com | 34 Center Rd SE , Cartersville, GA 30121
Please be aware that your newly purchased machine features our next-generation
spark gap, which is controlled by the intensity knob on top of the unit.
The intensity knob on mechanical (spark gap) Pulse PEMF machines such as the Pulse
X, Pulse X1 or any Pulse Equine unit are built with a SOFT STOP. For this reason, please
exercise caution when turning the dial and DO NOT USE EXCESSIVE FORCE OR
OVERTURN THE KNOB. Forcing the intensity knob past the SOFT STOP may result
in internal part failure due to user error that is not covered by your warranty.
Watch a demonstration at youtu.be/9t1gevJkymQ
ATTENTION: Before starting or resuming a session, please turn the intensity knob
counterclockwise until it stops (REMEMBER SOFT STOP!) to ensure the spark gap is
closed and avoid a strong pulse.
SPARK GAP ALERT
FOR OWNERS OF THE PULSE X, PULSE X1, AND ALL PULSE EQUINE MACHINES
WARNINGS
Please use the outlet tester provided with Pulse X1 or Pulse EQ-X1 it to test the outlet
where you will plug in your new machine.
Watch our instructional video at vimeo.com/539829367
TEST YOUR OUTLET
FOR OWNERS OF THE PULSE X1 AND PULSE EQ-X1
To protect your Pulse PEMF investment from unexpected power surges
or faulty wiring, our engineers suggest plugging the machine into a surge
protector rated for 15 amps, 125 volts, and a minimum of 900 joules.
In addition, please review the chart below to determine the voltage
and breaker size required for your machine
Watch video here: https://vimeo.com/539829577
SURGE PROTECTORS & VOLTAGE

7 PULSE CENTERS | (770) 334-2226 | support@pulsecenters.com | 34 Center Rd SE , Cartersville, GA 30121
Pulse XL Pro Both 110 and 277v 50-60 hz Up to 4 amps
Pulse X1 and EQ-X1 110 or custom built to 277v 50-60hz Up to 4 amps
Pulse EQ-XX 110v 60 hz only Up to 4 amps
Pulse X and EQ-X 110v 60 hz only Up to 2 amps
WARNINGS CONTINUED
1. Plug the Pulse Centers or Pulse Equine Machine Power Cord
into the Surge Protector
2. Plug the Surge Protector into the Step Down Converter
(500 Watts Max)
3. Plug the Step Down Converter into the Travel Adaptor
4. Plug the Travel Adaptor into your pretested outlet
Watch video here: https://vimeo.com/539829284
INTERNATIONAL POWER CONVERSION PROCESS
A step-down converter for your Pulse X or Pulse EQ-X should have the following
ratings: 500w Converts 220/277v - 110/120v Pure sine output to protect all devices.
A step-down converter for your Pulse EQ-XX should have the following ratings:
1000w Converts 220/277v - 110/120v Pure sine output to protect all devices.

8 PULSE CENTERS | (770) 334-2226 | support@pulsecenters.com | 34 Center Rd SE , Cartersville, GA 30121
Before beginning a Pulse session, remember to remove anything from
the User and yourself that might be affected by the magnetic field.
This includes:
■Keys & Key FOBs
■Removable Hearing Aids
■Metal Jewelry
■Credit Cards and Hotel Key Cards
■Belts with Metal Buckles
■Mobile Devices
■Metal Coins
■ALL External Metal and Electronics
■Concealed Weapons
For animal sessions, nothing
needs to be removed—halters,
blankets, ID microchips, and
collars are safe to pulse with.
Simply ensure the animal is
relatively clean and dry!
PLEASE
NOTE: Metal screws, plates, and non-electrical implants do
NOT contraindicate PEMF. At higher intensities, you may
feel the pulse interact with the implanted object, but it is not harmful.
who are pregnant, have any implanted
electronic devices including pacemakers,
defibrillators, or cochlear devices, or are
actively bleeding.
DO NOT USE PEMF ON HUMANS
that are pregnant or have undiagnosed
injuries or illnesses, horses exhibiting
symptoms of colic, actively bleeding
internally or externally including wounds,
hematomas, or severe ulcers.
DO NOT USE PEMF ON ANIMALS
WHAT TO REMOVE
PRIOR TO PULSING
CONTRAINDICATIONS

9 PULSE CENTERS | (770) 334-2226 | support@pulsecenters.com | 34 Center Rd SE , Cartersville, GA 30121
INTRODUCTION
TO PULSEFUEL
PROPRIETARY NUTRITIONAL SUPPLEMENT
PulseFuel is formulated to provide full-spectrum mineral and nutrient
supplementation enriched with fulvic and humic acids. Containing
organic vitamins and macro, micro, and trace minerals, PulseFuel...
■Supports hydration[16,17]
■Boost immune system[18,19]
■Increase energy levels[20]
■Enhance nutrient absorption[21,22]
■Support digestion[23]
■Promote detoxification[24]
To locate the citations referenced here, visit info.pulsecenters.com/research.
FULL-SPECTRUM MINERAL AND NUTRIENT SUPPLEMENT SUPPORT
1. At times, cells may be penetrated with inorganic toxic substances. These
toxins may linger within the cells until they are removed
2. PulseFuel works with PEMF to support cellular membrane permeability
and nutrient absorption within cells
3. Some PulseFuel ingredients, such as fulvic acid, bind to the cellular toxins
4. The bound toxins are then released and naturally removed by the body
with additional detoxification support from PEMF
HOW PULSEFUEL WORKS
Take ½ ounce of PulseFuel with 8 - 10 ounces of liquid twice daily to benefit
from the...
■Trace minerals
■Superfood Complex
■Prebiotic Complex and Digestive Sport Blend
■Detox Support Complex
■Joint and Energy Complex
■Amino Acid Complex
■Omega Fatty Acid Blend

10 PULSE CENTERS | (770) 334-2226 | support@pulsecenters.com | 34 Center Rd SE , Cartersville, GA 30121
INTRODUCTION TO PULSEFUEL CONTINUED
PulseFuel is available to all Pulse PEMF owners in a 2 oz. trial size
or 32 oz. full size.
To place an order for PulseFuel
please email ordermanagement@pulsecenters.com
or
call (888) 952-7030 and select Option #4.
FOR HUMAN CONSUMPTION.
Only Available Domestically Within The United States.
HOW TO ORDER PULSEFUEL
Case of 15 - $45
Case of 120 - $360
TRIAL
SIZE
1 bottle - $29.95
Case of 6 - $179.70
FULL
SIZE
2
OUNCES
32
OUNCES

11 PULSE CENTERS | (770) 334-2226 | support@pulsecenters.com | 34 Center Rd SE , Cartersville, GA 30121
BLUETOOTH GUIDE
Pulse machine owners who rent their units from Pulse or nance their units through
Pulse Manufactured Financing will have a Bluetooth feature that requires syncing the
machine each month on the 15th. Please follow the steps below to get started:
First, plug the PEMF machine into a wall outlet using the power cord and
make sure the cord is plugged into a working electrical outlet. Test the
outlet first, either with an outlet tester or by plugging in another reliable
electrical device.
Make sure you have a strong WiFi or cellular data signal. As a test, type
www.pulsecenters.com into your phone browser to see if you can easily
access the URL. If you don’t have strong WiFi, you won’t be able to sync.
Double check that you have activated Bluetooth on your phone. If it’s
off, you won’t be able to sync. If you have difficulty finding the bluetooth
settings, refer to the Bluetooth Guide for instructions or go to your phone’s
settings.
Next, download or access the “Pulse Connections App” and click on “Sign
Up” to create an account or “Sign In” with your account information (only
customers with Android and iPhones can access the app).
1
2
3
4
PLEASE
NOTE: If you are not sure that your cell phone
will have wireless connection at your
destination, sync your system PRIOR TO traveling
to reduce the chances of a failed sync.

12 PULSE CENTERS | (770) 334-2226 | support@pulsecenters.com | 34 Center Rd SE , Cartersville, GA 30121
Next, enter your email address. (Note: This is case sensitive and must
match the one that Pulse Centers has on file, so use the one that
you have been receiving communications from Pulse Centers on).
Create a password, confirm the password, and select “Sign Up.”
Next, click on the “Menu Bar” - it’s displayed as three small lines
located on the top left of the screen.
5
BLUETOOTH GUIDE CONTINUED
6
Next, go to the “Utilities” tab and select “Device Sync.”
7

13 PULSE CENTERS | (770) 334-2226 | support@pulsecenters.com | 34 Center Rd SE , Cartersville, GA 30121
Turn on the machine.
Select “Sync.”
8
BLUETOOTH GUIDE CONTINUED
9
PLEASE
NOTE: If you are using the Pulse X,
Pulse EQ-X, or Pulse EQ-XX,
you will need to have an accessory plugged
in all the way for the system to power on.
When syncing your device for the rst time, you may need to attempt this
process a few times!

14 PULSE CENTERS | (770) 334-2226 | support@pulsecenters.com | 34 Center Rd SE , Cartersville, GA 30121
BLUETOOTH GUIDE CONTINUED
1. Plug your Pulse machine into an electrical outlet. Please note that, if you
are using the Pulse X, Pulse EQ-X, or Pulse EQ-XX that you will need to have
an accessory plugged in all the way for the system to power on.
2. Activate Bluetooth on your phone.
3. Open the Pulse Connection App.
4. Press the menu bar on the top left corner and choose “Device Sync.”
ONCE YOU HAVE RECEIVED THAT NOTIFICATION, PLEASE FOLLOW
THESE STEPS:
Each month on the 15th, you will need to sync your device using the app to
ensure it is up to date with your rental or finance agreement.
SYNCHING MONTHLY
You may receive one of the following error messages when trying to sync:
■ERROR MESSAGE: “Invalid Email Address”
■TROUBLESHOOTING STEPS: Make sure you are using the same
email address (case sensitive) that Pulse Centers has on file. If it doesn’t
match, contact our Product Specialists at support@pulsecenters.com
Option #2 or #3.
■ERROR MESSAGE: “Invalid Password”
■TROUBLESHOOTING STEPS: Log into the “Pulse Connections” app
and click on “Forgot Your Password?” If this doesn’t work, contact
our Product Specialists at support@pulsecenters.com or
[email protected], or call (888) 952-7030 and select
Option #2 or #3.
■ERROR MESSAGE: “Device Not Associated With Your Account”
TROUBLESHOOTING ERROR MESSAGES

15 PULSE CENTERS | (770) 334-2226 | support@pulsecenters.com | 34 Center Rd SE , Cartersville, GA 30121
BLUETOOTH GUIDE CONTINUED
1. Confirm that the “Bluetooth” setting is enabled on your phone.
2. Confirm that the “Location” setting is enabled on your phone.
3. Confirm that you gave the “Pulse Connections App” permission to be used
on your phone in “Settings/Apps Manage- ment.”
4. Confirm that you accepted the most recent software release or app
updates on your phone. (Failure to do so could prevent you
from being able to use the Pulse Connections App.)
5. Hard-close the app, restart your phone, and log back into the app to try to
sync again.
6. If all of the above have been confirmed and the device still won’t
sync, contact our Product Specialists at support@pulsecenters.com
Option #2 or #3.
TROUBLESHOOTING STEPS:
■TROUBLESHOOTING STEPS: Contact our Product Specialists at
call (888) 952-7030 and select Option #2 or #3.
■ERROR MESSAGE: “Failed to Initiate Device Scan. The Device was
Unable to Begin Scanning for Pulse Centers devices using Bluetooth
LE. Reference Code: Chromium, Zinc or Sulfur”
TROUBLESHOOTING ERROR MESSAGES CONTINUED
■The Bluetooth machine will not display any lights until it has been synced.
■If the machine is synced but not displaying any lights, this means the
machine isn’t receiving power.
□Plug the machine into a confirmed working power source.
□If the green ‘on/off’ light is off, contact our Product Specialists at
(888) 952-7030 and select Option #2 or #3.
USE THE COLOR OF THE LIGHT IN THE SYSTEM TO
FURTHER TROUBLESHOOT:

16 PULSE CENTERS | (770) 334-2226 | support@pulsecenters.com | 34 Center Rd SE , Cartersville, GA 30121
PLEASE
NOTE: If you are not using your machine regularly, please allow
the Bluetooth system to charge by plugging the machine
into a working outlet for at least an hour every week. Always plug your
machine into a wall outlet overnight prior to traveling!
BLUETOOTH GUIDE CONTINUED
If none of the above steps are successful, please contact our Warranty
Team at warranty@pulsecenters.com or call (888) 952-7030 and
select Option #1.
Once the machine syncs, the Bluetooth will shut off until the expiration
date. You will need to re-sync the machine once a month, normally
between the 14th and 16th. You will not be able to resync until the
system resets each month.
SYSTEM SYNC TIMING
NOTE: On a Pulse X or Pulse EQ-X, you should be able to see the Bluetooth
board lights through the fan hole. On a Pulse EQ-XX, you may be able to see
the Bluetooth board lights blinking if you move the machine to a dark room.
□If it is flashing ‘red,’ this means it needs to be synced.
□If it is flashing ‘blue,’ this means the Bluetooth board is synced and the
machine should operate.
■If you see a ‘green’ light, this means the battery is charging. The battery is
there to save the date information for when the machine is not connected
to power.
USE THE COLOR OF THE LIGHT IN THE SYSTEM TO
FURTHER TROUBLESHOOT (CONTINUED):

17 PULSE CENTERS | (770) 334-2226 | support@pulsecenters.com | 34 Center Rd SE , Cartersville, GA 30121
WARRANTY & REPAIR
If at any point you experience issues with your Pulse PEMF Machine or Pulse
Accessories, our Warranty & Repair Department is here to help. Please follow
the troubleshooting steps below.
■Turn your Pulse machine off and back on. This is helpful sometimes
in resetting minor performance issues and in helping our Warranty &
Repair techs to determine the type of issue you are experiencing.
■If you are operating a Pulse X, Pulse EQ-X, or Pulse EQ-XX, accessories
and/or dummy plugs must be fully plugged into the machine in order
for it to power on.
For a tutorial on how to plug in your accessories,
https://vimeo.com/539829449
■Try plugging your machine into another outlet on a different
breaker. This may resolve performance issues and will help our
Warranty & Repair techs to determine whether the problem you
are experiencing is power-related.
■If the issue persists, please send an email to
warranty@pulsecenters.com containing the following information:
□Your first and last name
□Your business name or primary name on the account
□The item you’re experiencing issues with (type of machine
and/or accessory)
□A description of the issue you’re experiencing
□Photos and/or videos demonstrating the issue
□The serial number of any machine(s) and accessories affected
by the issue

18 PULSE CENTERS | (770) 334-2226 | support@pulsecenters.com | 34 Center Rd SE , Cartersville, GA 30121
WARRANTY & REPAIR CONTINUED
To find your system’s serial number, watch the demonstration at
vimeo.com/539829539
or use the chart below.
Pulse XL Pro
Pulse X1
The serial number is located on a silver,
engraved plate on the backside of the unit
(on the same side as the power plug and
the time clock) beginning with SN.
Pulse X
Pulse EQ-X
Pulse EQ-X1
Pulse EQ-XX
The serial number is located inside the lid
plate in the bottom right-hand corner, be-
ginning with SN.
Accessories On the plug, use two fingers to flip the
gray silicon cover inside out to reveal the
black plug, where you’ll find a label with
the serial number beginning with SN.

19 PULSE CENTERS | (770) 334-2226 | support@pulsecenters.com | 34 Center Rd SE , Cartersville, GA 30121
CARING FOR PULSE
PEMF TECHNOLOGY
■Clean with mild soap diluted in water and a soft cloth or sponge.
Be careful not to oversaturate the cloth or sponge as water dripping
into the vents or faceplate could damage the machine.
■Wipe dust off with a dry cloth.
■Avoid harsh chemicals, petroleum-based cleaners and abrasives, which
degrade the quality of the finish, potentially cutting the lifespan of the
casing in half.
■Avoid harsh solvents, like acetone, which cause immediate damage to
the quality of finish.
AIRCRAFT-QUALITY ALUMINUM
(PULSE XL PRO, PULSE X1)
■Clean with mild soap diluted in water and a soft cloth or sponge.
Be careful not to oversaturate the cloth or sponge as water dripping
into the vents or faceplate could damage the machine.
■Pelican does not recommend any harsh chemicals.
PLASTIC PELICAN CASE
(PULSE X, PULSE EQ-X, PULSE EQ-X1, PULSE EQ-XX)
MACHINES
■Clean frequently using compressed air or a vacuum made for electronics.
VENTS, PORTS, AND FACEPLATES

20 PULSE CENTERS | (770) 334-2226 | support@pulsecenters.com | 34 Center Rd SE , Cartersville, GA 30121
■Clean with Clorox® wipes, Lysol® wipes, or Seventh Generation wipes,
then wipe down with a clean water soaked towel. ALWAYS wipe down
after use with any type of salves, oils, sprays, or topicals as exposure could
cause damage.
TAILS / TUBING
ACCESSORIES
■Disinfect with alcohol
LABELS
■Wipe up spills as soon as they occur.
■Clean with soap and water.
■Sanitize with 1:5 bleach to water solution.
■For stubborn stains, wipe with isopropyl alcohol as soon as possible.
■Thoroughly rinse all solution residue with clean water.
■AIR DRY!
ULTRAFABRICS®
HUMAN ACCESSORIES AUG 2019 OR AFTER
PET PADS APRIL 2021 OR AFTER
Wipe down with alcohol then wipe off residue with a soft cloth,
dampened with water.
SILICON CONNECTOR JOINTS
ON PULSE EQUINE LOOPS
CARING FOR PULSE TECHNOLOGY CONTINUED
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6
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