Q-See QSC26408 User manual

User Manual for Commercial Series Net DVR
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Commercial Series Net DVR
User Manual
(V2.0)
Thank you for purchasing our embedded Net DVR. This manual is applicable for QSD42208,
QSC26408, and QSC26416 Net DVR, as well as the QSF2648008 and QSF2648016 Enterprise
DVR models. Please read this User Manual carefully to ensure that you can use the device
correctly and safely.
DISCLAIMER: The contents of this Manual are subject to change without notice; we are
also not responsible for typing errors or errors of omission.
ContactUs:
Q-SeeProducts
8015E.CrystalDr
Anaheim,CA92807
Website:
http://www.q-see.com
CustomerService:
Phone:[phone]x538
Email:[e-mail]
TechSupport:
Phone:[phone]x539
Email:[e-mail]
Fax:
714-998-3509
Rev 082907D

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Index
Version Description...........................................................................................................................4
Chapter 1 Product Introduction..................................................................................................6
1.1 Summary...................................................................................................................6
1.2 Features.....................................................................................................................6
Chapter 2 Installation.................................................................................................................8
2.1 Checking the DVR and Its Accessories.....................................................................8
2.2 HDD Installation.......................................................................................................8
2.3 Rear Panel Description..............................................................................................9
2.3.1 8-ch QSD42208 Rear Panel ..............................................................................9
2.3.2 8-ch/16-ch QSC26408/16 Rear Panel .............................................................10
2.4 External Alarm In/Out Connection .........................................................................12
Chapter 3 Operational Instructions..........................................................................................13
3.1.1 8-ch QSD42208 Front Panel...................................................................................13
3.1.2 8-ch QSC26408 Front Panel ...................................................................................15
3.1.3 16-ch QSC26416 Front Panel .................................................................................17
3.2 Remote Control.......................................................................................................19
3.3 Menu Description....................................................................................................21
3.3.1 Menu Items......................................................................................................21
3.3.2 Menu Operation ..............................................................................................22
3.4 Character Input........................................................................................................25
Chapter 4 Basic Operation Guide............................................................................................26
4.1 Power on .................................................................................................................26
4.2 Preview....................................................................................................................26
4.3 User name and password.........................................................................................29
4.4 PTZ Control ............................................................................................................31
4.5 Manual Record........................................................................................................33
4.6 Playback..................................................................................................................34
4.7 Backup Recorded Files ...........................................................................................39
4.8 Shut Down DVR.....................................................................................................41
Chapter 5 Main and Aux Output Function...............................................................................43
5.1 Main and aux output................................................................................................43
5.2 Main and Aux output preview.................................................................................44
5.3 Main and Aux output playback ...............................................................................47
5.4 Main or Aux output to control PTZ.........................................................................48
Chapter 6 Parameters Setup Guide..........................................................................................49
6.1 Administrator and Password...................................................................................49
6.2 Add and Delete User...............................................................................................51
6.3 Unit Name and Device ID.......................................................................................54
6.4 Video Output Standard and VGA Setup..................................................................55
6.5 OSD Setup...............................................................................................................56
6.6 Video Parameters Setup ..........................................................................................59

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6.7 Mask Area Setup.....................................................................................................60
6.8 View TamperingAlarm...........................................................................................62
6.9 Video Loss Alarm....................................................................................................64
6.10 Motion Detection Alarm .........................................................................................66
6.11 Preview Properties ..................................................................................................69
6.12 Recording Setup......................................................................................................71
6.13 External Alarm Input and Relay Output..................................................................75
6.14 Network Parameters................................................................................................79
6.141 Accessing the DVR over a network......................................................................81
6.142 Accessing the DVR from a remote computer .......................................................82
6.15 PTZ .........................................................................................................................83
6.16 RS232 setup ............................................................................................................87
6.17 Exceptions...............................................................................................................92
6.18 Transaction Information..........................................................................................93
Chapter 7 Utilities....................................................................................................................97
7.1 Save Parameters......................................................................................................97
7.2 Restore Parameters..................................................................................................97
7.3 Upgrade...................................................................................................................98
7.4 Hard Disk Management ..........................................................................................99
7.5 Clear Alarm Out......................................................................................................99
7.6 Reboot.....................................................................................................................99
7.7 Power Off................................................................................................................99
7.8 View Log.................................................................................................................99
7.9 System Information...............................................................................................102
Chapter 8 Firmware Upgrade ................................................................................................103
8.1 FTP Server Setup ..................................................................................................103
8.2 Upgrade Mode.......................................................................................................105
Appendix A HDD Capacity Calculation............................................................................106
Appendix B DVR Connect Cable Definition ....................................................................107
1How to make a RS-485 connect cable ..........................................................................107
2How to make a UTP network connect cable.................................................................107
3How to make a RS-232 connect cable ..........................................................................109
Appendix C Specifications................................................................................................112
Appendix D Quick Search Function Table ........................................................................115
Appendix E Troubleshooting ...........................................................................................117
Appendix F Product Service............................................................................................119
Appendix G Customer Information Card ..........................................................................120

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Version Description
Version 2.0 built 070206:
The new version firmware DVR has the following new features:
1. Supports USB mouse
Recommended USB mouse model list:
Logitech: M-UV83
Benq: M800
ViewSonic: MC204
Philips: SPM4500BB/93
LG: LGIM-ML208
GlodFly: GF-OP718
Newmen: MS0270 (www.newmen.com.cn)
Agiler:AGM-018LU (www.agilertech.com)
Citu: CH-3090 (www.citu.cn)
2. Supports USB external DVD backup
Recommended USB external DVD model list:
LG GSA-E10L
BENQ EW164B
Samsung SE-S164
3. Supports DS-1000KI network keyboard
4. Supports E-SATA HDD backup
E-SATA interface in QSD42208, QSC26408, and QSC26416 model DVRs is optional. 1st
internal SATA interface can be extended to E-SATA (external SATA) interface. In DVR
“Recording” menu, you can select 1st SATA HDD as either “Recording” or “Backup” work mode.

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If you select “Backup” mode, in DVR “Playback” menu, you can select SATA HDD for
backup.
5．Solved some old version bugs
VGAblack screen andAux audio output issues

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Chapter 1 Product Introduction
1.1 Summary
The Commercial series network digital video recorder is an excellent digital surveillance product.
It uses the embedded MCU and embedded operating system (RTOS), combining the most
advanced technology in the Information Industry such as video and audio encoding/decoding, hard
disk recording and TCP/IP. The firmware is burned into flash memory, more stable and reliable.
The Commercial series device has both the features of digital video recorder (DVR) and
digital video server (DVS). It can work stand alone, also be used to build a powerful surveillance
network, widely used in banking, telecommunications, transportation, factories, warehouses,
irrigation, etc.
1.2 Features
Compression
lSupports 16 channnels video input (PAL/NTSC) at most. Each channel is independent,
H.264 hardware compression and real time (PAL: 25 FPS, NTSC: 30FPS). Support both
variable bitrate and variable frame rate.
lSupports 16 channels audio input at most. Each channel is independent, OggVorbis
compression and bitrate is 16Kbps.
lCompressed video and audio are synchronous. You can select either mixed stream or
only video stream.
lSupports 4CIF, DCIF, 2CIF, CIF and QCIF resolution (depending on model).
lSupports multi area motion detection.
lSupports OSD and changeable OSD position.
lSupports LOGO and changeable LOGO position.
Local functions
Record
lSupports multiple record type, including real time, manual record, motion detection,
external alarm, motion&alarm, motion|alarm.
lSupports 8 SATAHDDs and each HDD can support 2000GB maximum.
lSupports FAT32 file system.
lSupports HDD S.M.A.R.T technology.
lSupports cycle or none cycle record.
lSupports backing up the recorded files and clips. Supports USB flash memory, USB
HDD, USB CD-R/W, USB DVD-R/W, SATA DVDRW/CDRW HDD for backup.

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Preview and playback
lSupports BNC analog moniotor and VGA output for main output
lSupports one aux video and audio input
lSupports multiple preview modes.
lSupports sensitive area mask.
lSupports camera spiteful block alarm.
lSupports 2-ch synchronous playback. Support play forward, backward, pause, frame by
frame, etc.
lSupports play back by files or by time.
lDisplays local record status.
PTZ
lSupports many PTZ protocols.
lSupports preset, sequence and cruise.
Alarms
lSupports exception alarm, motion detection alarm, external alarm, etc.
Others
lSupports IR control.
lSupports RS-485 keyboard.
lSupports multi-level user management.
Network
lSupports TCP, UDP, RTP, Multicast for network preview.
lSupports PPPoE for broad band access.
lSupports PSTN for narrow band access.
lSupports remote parameters setup.
lAlarm information can be sent to remote center.
lNetwork control PTZ.
lNetwork record real time stream.
lNetwork download and playback of the recorded files in DVR.
lRemotely upgrade the firmware.
lRS-232 supports transparent channel function so that the remote PC can use DVR to
control serial devices.
lSupports bi-directional voice talk or one-way voice broadcast.
lSupports IE to preview and config DVR.
lSupport log.
Development support
lProvides network SDK.
lProvides client demo source code.

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Chapter 2 Installation
Warning: Before you install the DVR, please make sure the power to the DVR is
switched off.
2.1 Checking the DVR and Its Accessories
When you get the product, check that all the items are included in your product package.
There is a list in the package. If any of the items are missing, please contact your dealer.
2.2 HDD Installation
Installation notice
The DVR has no HDD when leaving factory. Based on the record schedule, you can calculate
the total capacity you need (refer to Appendix A). Please ask the specialist to disassembly the
DVR and install HDD. If the vendor you purchased the DVR from did not include a HDD have
HDD installed by qualified technicians.
Installation instrument
One Phillips screw driver.
HDD installation
1. Open the DVR box.
2. Take off the HDD mounting plate.
3. Place the HDD on the mounting plate and attach it with screws.
4. Attach the mounting plate in the DVR.
5. Connect the ATA data cable correctly.
6. Plug the HDD power connector into the HDD.
7. Cover and re-attach the DVR box lid.
Note: After you install the HDDs, you must format them. Please refer to section 6.4. If your
vendor supplied the DVR with HDDs this may have already been done for you.

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2.3 Rear Panel Description
2.3.1 8-ch QSD42208 Rear Panel
Index Physical Interface Description
1 Video Input Standard BNC.
2 Loop Back Ports Standard BNC.
3 Main video Output Connect CCTV monitor, output video and menu.
4 VGA Interface VGA display.
5
RS-232/Keyboard
Interface
Connect RS-232 devices. Refer to Appendix B for pin
definition.
RJ45 Ethernet Port Connect network devices. Refer to Appendix B for pin
definition.
6
Keyboard Interface Can use Hikvision DS-1000K1, DS-1002K1, DS1003K1
RS-485 PTZ connection. Using T+/T- to connect PTZ.
External Alarm Input 4 sensor alarm in.
Relay Output 2 replay output.
7 GND Ground
8 AC Input 100~240VAC
9 E-SATA Optional. Extend 1st internal SATA to E-SATA.

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2.3.2 8-ch/16-ch QSC26408/16 Rear Panel
QSC26408 Rear Panel
QSC26416 Rear Panel
Index Physical Interface Description
1 Video Input Standard BNC.
Audio Input Standard BNC.
2 Aux video Output Spot monitor for video preview and playback.
Aux audio Output Spot monitor for audio preview and playback.
3 Main video output Main monitor for video and menu.
Main audio output Main monitor for audio preview and playback.
4 Line In Audio line input for voice talk.
5 VGA Interface VGA display.
6 RS-232 Connect RS-232 devices. Refer to Appendix B for pin
definition.

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RJ45 Network Port Connect network devices. Refer to Appendix B for pin
definition.
7 USB Interface USB memory disk, USB HDD, USB CD-R/W, USB DVD
or USB mouse.
8 E-SATA Optional. Extend 1st internal SATAto E-SATA.
9 SW1 RS-485 terminal resistor switch. Default is off. The
resistor is 120Ohm.
10
RS-485 PTZ connection. Using T+/T- to connect PTZ.
Keyboard Interface Using D+/D- for keyboard and DVR cascade connection.
Can use Hikvision DS-1000K1, DS-1002K1, DS1003K1
External Alarm Input 16 sensor alarm in.
Relay Output 4 replay output.
11 GND Ground
12 AC Input 100~240VAC

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2.4 External Alarm In/Out Connection
Alarm output connection
Please note the usage of jumper JJ1. If you use DC, either connection is OK. We suggest you
use DC under 12V, 1A.
If you use AC, please open the jumper. There are 4 jumpers (JJ1, JJ2, JJ3 and JJ4) on DVR
main board, corresponding with 4 alarm output. The default is closed.
Warning: If you use AC input for relay output, please open the jumpers.
Alarm input port (drp node):
G (GND): Connect the GND of sensor.
1~8: Alarm input, support normal
open/normal close.
0: Reserved.
Alarm output:
1G~4G: 4 relay output.

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Chapter 3 Operational Instructions
3.1.1 8-ch QSD42208 Front Panel
Index Type Name Description
1 USBPort USB flash drive, HDD, DVDRW/CDRW or Mouse
2 Status
Lamps
1-8 Shows channel 1-8 status. Green means recording; Red means
network transmission; Orange means recording and network
transmission. Lamp twinkle and red means the corresponding
HDD has error.
3 POWER POWER Device switch with power indicator lamp. Green means DVR is
working; Red means DVR is powered off; No light means no
power is supplied.
4 Compound
Keys
MENU
ESC
PLAY
REC
EDIT
PTZ
A
1. Switch preview mode into menu;
2. Brush control short key【WIPER】.
Cancel and back to parent menu.
1. Local playback;
2. 【AUTO】in PTZ mode.
1. Manual record;
2. 【SHOT】in PTZ mode (adjust preset).
1. In edit state, delete current cursor character;
2. 【IRIS+】in PTZ control;
1. Select üor ×to enable or disable.
1. Enter into PTZ control mode;

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PREV
INFO
Main/Aux
2. 【IRIS-】in PTZ control.
1. Input switch (number, lower case, upper case and symbol);
2. 【FOCUS+】in PTZ control;
3. In preview mode, display or hide the channel status bar.
1. Multi screen preview switch;
2. Switch menu mode into preview;
3. 【FOCUS-】in PTZ control.
【ZOOM+】in PTZ control.
1. 【ZOOM-】in PTZ control.
2. Switch main/aux video output control mode.
5 Input
Keys
Numeric
Keys
F1
F2
Input number, lower case, upper case character and symbols.
【LIGHT】in PTZ control.
【AUX】in PTZ control.
6 Control
Keys
Direction
Keys
ENTER
Composed of 【á】,【â】,【ß】and【à】.
1. Menu mode, use【ß】/【à】to select 【á】/【â】to
edit;
2. PTZ direction control;
3. Playback speed control.
1. Menu confirmation;
2. Select üor ×to enable or disable;
3. Pause playback.

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3.1.2 8-ch QSC26408 Front Panel


Index Type Name Description
1 IR receiver.
2 Status
Lamps
1-8 Shows channel 1-8 status. Green means recording; Red means
network transmission; Orange means recording and network
transmission. Lamp twinkle and red means the corresponding
HDD has error.
3 Status
Lamps
9-16
(Previous
model
QSC26416)
Shows channel 1-16 status. Green means recording; Red means
network transmission; Orange means recording and network
transmission.
4 POWER POWER Device switch with power indicator lamp. Green means DVR is
working; Red means DVR is powered off; No light means no
power is supplied.
5 Status
Lamps
READY
STATUS
ALARM
MODEM
HDD
LINK
Tx/Rx
DVR is ready.
Green means you can use IR remote control.
Red means there is an alarm.
Green means modem connection and dial-up successful.
Twinkle in red means reading or writing HDD.
Green means network is OK.
Twinkle in green means data is being transmitted.
6 Command
Keys
MENU
ESC
PLAY
1. Switch preview mode into menu;
2. Brush control short key【WIPER】.
Cancel and back to parent menu.

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REC
EDIT
PTZ
A
PREV
INFO
Main/Aux
1. Local playback 2.【AUTO】in PTZ mode.
1. Manual record;
2. 【SHOT】in PTZ mode (adjust preset).
1. In edit state, delete current cursor character;
2. 【IRIS+】in PTZ control;
2. Select üor ×to enable or disable.
1. Enter into PTZ control mode;
2. 【IRIS-】in PTZ control.
1. Input switch (number, lower case, upper case and symbol);
2. 【FOCUS+】in PTZ control;
3. In preview mode, display or hide the channel status bar.
1. Multi screen preview switch;
2. Switch menu mode into preview;
3. 【FOCUS-】in PTZ control.
【ZOOM+】in PTZ control.
3. 【ZOOM-】in PTZ control.
4. Switch main/aux video output control mode
7 Input
Keys
Numeric
Keys
F1
F2
Input number, lower case, upper case character and symbols.
【LIGHT】in PTZ control.【AUX】in PTZ control.
Control
Keys
Direction
Keys
ENTER
Composed of 【á】,【â】,【ß】and【à】.
1. Menu mode, use【ß】/【à】to select 【á】/【â】to
edit;
2. PTZ direction control;
3. Playback speed control.
1. Menu confirmation;
2. Select üor ×to enable or disable;
3. Pause playback.

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3.1.3 16-ch QSC26416 Front Panel
Index Type Name Description
1 IR receiver.
2 Status
Lamps
1-8 Shows channel 1-8 status. Green means recording; Red means
network transmission; Orange means recording and network
transmission. Lamp twinkle and red means the corresponding
HDD has error.
3 Status
Lamps
9-16 Shows channel 1-16 status. Green means recording; Red means
network transmission; Orange means recording and network
transmission.
4 POWER POWER Device switch with power indicator lamp. Green means DVR is
working; Red means DVR is powered off; No light means no
power is supplied.
5 Status
Lamps
READY
STATUS
ALARM
MODEM
HDD
LINK
Tx/Rx
DVR is ready.
Green means you can use IR remote control.
Red means there is an alarm.
Green means modem connection and dial-up successful.
Twinkle in red means reading or writing HDD.
Green means network is OK.
Twinkle in green means data is being transmitted.
6 Command
Keys
MENU
ESC
PLAY
REC
1. Switch preview mode into menu;
2. Brush control short key【WIPER】.
Cancel and back to parent menu.
1. Local playback;
2. 【AUTO】in PTZ mode.

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EDIT
PTZ
A
PREV
INFO
Main/Aux
1. Manual record;
2. 【SHOT】in PTZ mode (adjust preset).
1. In edit state, delete current cursor character;
2. 【IRIS+】in PTZ control;
3. Select üor ×to enable or disable.
1. Enter into PTZ control mode;
2. 【IRIS-】in PTZ control.
1. Input switch (number, lower case, upper case and symbol);
2. 【FOCUS+】in PTZ control;
3. In preview mode, display or hide the channel status bar.
1. Multi screen preview switch;
2. Switch menu mode into preview;
3. 【FOCUS-】in PTZ control.
【ZOOM+】in PTZ control.
5. 【ZOOM-】in PTZ control.
6. Switch main/aux video output control mode.
7 Input
Keys
Numeric
Keys
F1
F2
Input number, lower case, upper case character and symbols.
【LIGHT】in PTZ control.
【AUX】in PTZ control.
8 Control
Keys
Direction
Keys
ENTER
Composed of 【á】,【â】,【ß】and【à】.
1. Menu mode, use【ß】/【à】to select 【á】/【â】to edit;
2. PTZ direction control;
3. Playback speed control.
1. Menu confirmation; 2. Select üor ×to enable or disable;
3. Pause playback.

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3.2 Remote Control
Index Name Description
1 POWER Turnoff device.
2 DEV Enable/Disable IR remote control
3 Numeric Keys Same as numeric keys of front panel.
4 EDIT Same as EDIT key of front panel.
5 A Same as A key of front panel.
6 REC Same as REC key of front panel.
7 PLAY Same as PLAY key of front panel.
8 INFO Same as INFO key of front panel.
9 VOIP Same as [Main/Aux] key of front
panel.
10 MENU Same as MENU key of front panel.
11 PREV Same as PREV key of front panel.
12 Direction Keys
ENTER
Same as direction keys and enter key of
front panel.

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13 PTZ Same PTZ key of front panel.
14 ESC Same as ESC key of front panel.
15 Reserved
16 F1 Same as【F1】key of front panel.
17 Lens control IRIS, FOCUS ZOOM for lens control
of PTZ camera.
18 F2 Same as【F2】key of front panel.
Loading the batteries into the Remote Control
1. Remove the battery cover.
2. Insert the battery. Please make sure the poles (+ and -) are correctly positioned.
3. Replace the battery cover.
Start to use the Remote Control
Press【DEV】key, input the DVR device ID (default is “88”, can be changed in “Display”
menu) and then press【ENTER】key. If the “STATUS” lamp of DVR front panel turns to green, it
means you can use IR controller to operate this DVR.
Stop using the Remote Control
When remote control status is on, press【DEV】key again, the “STATUS” lamp will be turned
off, then the remote control can not control this DVR.
Switch the DVR off
When remote control status is on, press【POWER】key for several seconds, the DVR will be
powered off.
When the Remote Control can not work normally
lCheck batteries pole positions.
lCheck the remaining charge in the batteries.
lCheck to see the remote control sensor is covered.
If the problem is still exists, please contact administrator.