QNAP KoiBox-100W User manual

KoiBox-100W
User Guide
Document Version: 3
14/12/2021

Contents
1. Preface
About This Guide........................................................................................................................................................3
Audience..................................................................................................................................................................... 3
Document Conventions.............................................................................................................................................3
2. Product Overview
About KoiBox-100W...................................................................................................................................................4
Hardware Specications............................................................................................................................................4
Components............................................................................................................................................................... 5
Front Panel.............................................................................................................................................................6
Rear Panel.............................................................................................................................................................. 6
Drive Numbering...................................................................................................................................................7
Package Contents...................................................................................................................................................... 7
Safety Information.....................................................................................................................................................7
Installation Requirements........................................................................................................................................ 8
3. Installation and Conguration
Hardware Installation..............................................................................................................................................10
Drive Installation.................................................................................................................................................10
Setting Up KoiBox............................................................................................................................................... 13
Initializing KoiMeeter..........................................................................................................................................15
4. Basic Operations
Power Button........................................................................................................................................................... 17
Reset Button.............................................................................................................................................................17
Audio Alert................................................................................................................................................................18
LEDs...........................................................................................................................................................................18
User Interface...........................................................................................................................................................18
HDMI Display Interface...................................................................................................................................... 19
Web Browser Interface.......................................................................................................................................19
Using the App...........................................................................................................................................................20
Remote Control................................................................................................................................................... 20
Keyboard Controls.............................................................................................................................................. 21
Mouse Control..................................................................................................................................................... 22
5. Private Meeting
Starting a One-to-One Video Conference............................................................................................................. 24
Starting a 4-Way Video Conference....................................................................................................................... 25
Joining or Declining a Video Conference...............................................................................................................26
6. Cloud Meeting
Joining a Cloud Meeting..........................................................................................................................................28
7. Video Recordings
Recording a Video Conference...............................................................................................................................29
Making a Video Tutorial.......................................................................................................................................... 29
Managing Recording Files...................................................................................................................................... 30
8. Chat
Sending Messages Using Chat...............................................................................................................................32
KoiBox-100W User Guide
1

Sending Files Using Chat........................................................................................................................................ 34
9. Wireless Projection
Insight View Interface............................................................................................................................................. 36
PIN Code Screen..................................................................................................................................................36
Meeting Room Name..........................................................................................................................................36
People Count....................................................................................................................................................... 36
Wireless Projection Settings.............................................................................................................................. 36
Accessing Insight View....................................................................................................................................... 37
Wireless Screen Sharing.....................................................................................................................................37
10. System Settings
Conguring Network Settings................................................................................................................................40
Conguring Recording Disk Settings.................................................................................................................... 41
Performing Equipment Test................................................................................................................................... 42
Updating KoiMeeter................................................................................................................................................ 43
11. Meeting & Contact Settings
Logging in to the Meeting & Contact Settings.....................................................................................................44
Meeting & Contact Settings Interface...................................................................................................................44
Meeting Minutes......................................................................................................................................................46
AddressBook.............................................................................................................................................................47
Settings..................................................................................................................................................................... 47
Link Manager............................................................................................................................................................49
Share Screen.............................................................................................................................................................50
12. Troubleshooting
Forcing Qnder Pro or myQNAPcloud to Locate the Device..............................................................................51
Support and Other Resources................................................................................................................................51
13. Glossary
KoiBox....................................................................................................................................................................... 52
KoiMeeter................................................................................................................................................................. 52
myQNAPcloud.......................................................................................................................................................... 52
Qnder Pro............................................................................................................................................................... 52
QNE Embedded........................................................................................................................................................52
14. Notices
Limited Warranty..................................................................................................................................................... 53
Disclaimer................................................................................................................................................................. 53
GNU Public License..................................................................................................................................................53
CE Notice...................................................................................................................................................................61
UKCA Notice..............................................................................................................................................................61
FCC Notice.................................................................................................................................................................61
VCCI Notice............................................................................................................................................................... 62
BSMI Notice.............................................................................................................................................................. 62
SJ/T 11364-2006........................................................................................................................................................62
2

1. Preface
About This Guide
This guide provides information about the device and step-by-step instructions on installing the hardware. It
also provides instructions on basic operations and troubleshooting information.
Audience
This document is intended for consumers and storage administrators. This guide assumes that the user has
a basic understanding of storage and backup concepts.
Document Conventions
Symbol Description
Notes provide default conguration settings and other supplementary
information.
Important notes provide information on required conguration settings and
other critical information.
Tips provide recommendations or alternative methods of performing tasks or
conguring settings.
Warnings provide information that, when ignored, may result in potential loss,
injury, or even death.
KoiBox-100W User Guide
Preface 3

2. Product Overview
This chapter provides basic information about the QNAP device.
About KoiBox-100W
The KoiBox-100W is a dedicated video conference solution that runs the QNAP video conference software,
KoiMeeter. The KoiBox-100W comes with expandable storage that supports one 2.5-inch hard drive for easy
backup and recording of video conference meetings, an HDMI 1.4b port for high-resolution videos during
conferences, and 4 USB Type-A ports for connecting video conference equipment. The KoiBox-100W allows
you to host up to four-way video conferences, record ongoing video conferences, or make video tutorials for
sharing. The device also oers exible network connectivity, including stable 1GbE Ethernet connectivity or
wireless WiFi 6 connectivity.
Hardware Specications
Warning
If your QNAP product has hardware defects, return the product to QNAP or a QNAP-
authorized service center for maintenance or replacement. Any attempt to repair or
perform maintenance procedures on the product by you or an unauthorized third party
invalidates the warranty.
QNAP is not responsible for any damage or data loss caused by unauthorized
modications and installation of unsupported third-party applications.
For details, see the QNAP Warranty Terms and Conditions.
Tip
Model specications are subject to change without prior notice. To see the latest
specications, go to https://www.qnap.com.
Ordering P/N CPU Memory Power supply
KoiBox-100W Intel® Celeron®
Processor 6305
4 GB Single
Component KoiBox-100W
Processor
CPU Intel® Celeron® Processor 6305
Frequency Dual-core/ 2-thread 1.8GHz
Architecture x86 64-bit
Encryption engine AES-NI
Memory
Pre-installed memory 4 GB RAM
Maximum memory 4 GB RAM: 1 x 4 GB
Flash memory 30 GB SSD
Storage
Drive bays 1 x 2.5-inch SATA 6 Gbps
Drive compatibility 2.5-inch bays:
• 2.5-inch SATA hard disk drives
• 2.5-inch SATA solid-state drives
KoiBox-100W User Guide
Product Overview 4

Component KoiBox-100W
Network
Gigabit network interface 1 x GbE RJ45
Wi-Fi Intel Wi-Fi 6 AX201 (802.11ax)
Bluetooth Bluetooth 5.2
External I/O Ports & Expansion Slots
USB ports 4 x USB 3.1 Gen 2 Type-A
HDMI ports 1 x HDMI 1.4b (up to 3840 x 2160 resolution at 30 Hz)
Interface
IR sensor 1
Buttons • Power
• Reset
Dimensions
Dimensions (H x W x D) 232 x 152.05 x 45 mm
(9.13 x 5.99 x 1.77 inch)
Net weight 1.09 kg (2.40 lbs)
Others
Power supply unit 36W, 100-240V DC, 50/60Hz
System battery CR2032 lithium battery (3V, 225 mAh)
Sound level 16.0 dB(A)
Note
The sound level was tested at a bystander position,
which is within one meter of the NAS. The test NAS
operated at low speed with the maximum number of
drives installed.
Fans CPU: 1 x 60 mm 12V DC fan
Operating temperature 0˚C to 40˚C (32˚F to 104˚F)
Relative humidity • Non-condensing relative humidity: 5% to 95%
• Wet-bulb temperature: 27˚C (80.6˚F)
Security slot Kensington security slot
Tip
For the list of compatible drive models, go to https://www.qnap.com/compatibility.
Components
KoiBox-100W User Guide
Product Overview 5

Front Panel
No. Component No. Component
1 Power button 2 Status LED
Rear Panel
No. Component No. Component
1 Power input 5 Gigabit Ethernet port (RJ45)
2 HDMI 1.4b port 6 Gigabit Ethernet speed LED
3 USB 3.1 Gen 2 Type-A ports 7 Reset button
4 Gigabit Ethernet activity LED 8 Kensington security slot
KoiBox-100W User Guide
Product Overview 6

Drive Numbering
Note
This image shows the KoiBox-100W drive bay with the cover removed.
Package Contents
Item Quantity
KoiBox-100W 1
AC power adapter 1
Power cord 1
Ethernet cable 1 x 1GbE (Cat5e)
Remote control 1
Quick Installation Guide (QIG) 1
Safety Information
The following instructions help ensure personal safety and environmental safety. Read these instructions
carefully before performing any operation.
General Instructions
• The device should be stored in a secure location with restricted access, controlled through the use of a
tool, lock and key, or any means of security.
• Only qualied, skilled, and authorized persons with knowledge of all restrictions, safety precautions,
and installation and maintenance procedures should have physical access to the device.
• To avoid potential injury or damage to components, ensure that the drives and other internal system
components have cooled before touching them.
• Observe electrostatic discharge (ESD) procedures to avoid potential injury or damage to components.
KoiBox-100W User Guide
Product Overview 7

Power
• To reduce the risk of re or electric shock, ensure that you only connect the power cord to a properly
grounded electrical outlet.
•
Devices with redundant power supply may have one or more power supply unit (PSU) cords. To avoid
serious injuries, a trained service technician must disconnect all PSU cords from the device before
installing or replacing system components.
System Battery
• To avoid potential battery explosion, causing injury or damage to components, ensure that you replace
the existing battery with a battery of the same type.
• Dispose of used batteries properly according to local regulations or the instructions of the battery
manufacturer.
Moving Parts
•
Moving fan blades: Keep your body parts away from moving fan blades while the device is connected
to a power source.
•
Moving components: Keep your body parts away from other moving components.
Installation Requirements
Category Item
Environment • Room temperature: 0˚C to 40˚C (32˚F to 104˚F)
• Non-condensing relative humidity: 5% to 95%
• Wet-bulb temperature: 27˚C (80.6˚F)
• Flat, anti-static surface without exposure to direct sunlight, liquids,
or chemicals
• Free from objects that may obstruct the device ventilation or apply
pressure to the device or power cord
Hardware and peripherals • Storage drives
• Network cable
• Remote control
KoiBox-100W User Guide
Product Overview 8

Category Item
Tools • Phillips #1 or #2 screwdriver
• Flat head screwdriver
• Anti-static wrist strap
KoiBox-100W User Guide
Product Overview 9