Siemens HiPath BizIP User manual

Communication for the open minded
Siemens Enterprise Communications
www.siemens.com/open
Documentation
HiPath BizIP
Operation
Getting Started

2
Contents
HiPath BizIP Overview . . . . . . . . . . . . . . . . . . . . . . . . .3
Important information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Care instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Marks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Wall-mounted installation of the access device BizIP AD 20. . . . . . . 5
BizIP AD 20 access device as a desktop device . . . . . . . . . . . . . . . . 5
HiPath BizIP devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
BizIP AD 20 access device. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
BizIP 410 a telephone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
BizIP 410 e telephone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Ports on the BizIP 410 telephones . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Getting started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9
Configuration table . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Prerequisites . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Performing installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Initial configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Prerequisites . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Performing initial configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Further information . . . . . . . . . . . . . . . . . . . . . . . . . . .21

3
HiPath BizIP Overview
Your HiPath BizIP is a pioneering communication platform based on forward-looking tech-
nology. The use of peer-to-peer technology in the LAN means that adding more tele-
phones to the system could not be easier.
You will find details of the various devices on ”HiPath BizIP devices” Æ6.
Network access for data and voice signals is provided via an access device (gateway). The
system can be used both for Internet telephony (VoIP) and ISDN.
Each system telephone has a personal answer machine. In addition, two analog tele-
phones are also supported (for example, fax).
This manual is intended both for the service engineer who is installing and configuring the
system, and the customer’s service personnel if the latter is responsible for installing and
administering the system.
All trademarks used are the property of Siemens Enterprise Communications GmbH & Co.
KG or their respective owners.
Important information
Since the HiPath BizIP firmware is continuously being improved, we recommended
that you update the BizIP 410 telephone and BizIP AD 20 firmware before initial use.
Further information on updating HiPath BizIP is available in der Administrationsanle-
itung.
Only use the power supply specified for the access device or telephones.
LAN-based devices can only be operated if connected via the building’s inter-
nal LAN cables (SELV networks according to IEC 60950-1). The devices
should be connected to the IP infrastructure via a shielded CAT5 LAN cable.
It is important to ensure that this cable’s shield is grounded in the building in-
stallation.
Do not install the access device or telephones in bathrooms or shower rooms.
The access device and telephones are not splash-proof.
Do not use the telephone in environments where there is a danger of explo-
sion.

4
Care instructions
• Always use a damp or antistatic cloth to clean the telephone. Never use a dry cloth.
• If the devices are heavily soiled, clean them with a diluted surfactant-based neutral
cleaner, such as, dishwashing detergent. Afterwards remove all traces of the cleaner
with a damp cloth (using water only).
• Do not use alcohol-based or corrosive cleaners or abrasive powders.
• Never allow the devices to come into contact with staining or aggressive liquids
such as coffee, tea, juice, or soft drinks.
Marks
Never open the telephones or a key module! In the event of problems, con-
sult your service personnel or specialist dealer.
Use only original Siemens accessories!
The use of other accessories is dangerous and will invalidate the warranty and
the CE mark.
The devices conform to the EU directive 1999/5/EC as attested by the CE
mark.
These devices have been manufactured in accordance under a certified envi-
ronmental management system (ISO 14001). This process ensures that en-
ergy consumption and the use of primary raw materials are kept to a mini-
mum, thus reducing waste production.
All electrical and electronic products should be disposed of separately from
the municipal waste stream via designated collection facilities appointed by
the government or the local authorities.
The correct disposal and separate collection of your old appliance will help
prevent potential negative consequences for the environment and human
health. It is a precondition for reuse and recycling of used electrical and elec-
tronic equipment.
For more detailed information about how to dispose of your old appliance,
please contact your city office, waste disposal service, the shop where you
purchased the product or your sales representative.
The statements quoted above are only fully valid for equipment which is in-
stalled and sold in the countries of the European Union and is covered by the
directive 2002/96/EC. Countries outside the European Union may have other
regulations regarding the disposal of electrical and electronic equipment.

5
Installation
Wall-mounted installation of the access device BizIP AD 20
Wall brackets are supplied for mounting the telephone on the wall.
When installing the device, please note the following points:
• Choose an installation site that can easily be reached with all cables required
(for example, to the NTBA).
• Watch out for power cables in the wall when deciding where to drill the holes. Use the
bracket as a template to mark the drill holes.
• Make sure all cables provided are attached to BizIP AD 20 before you mount
BizIP AD 20 on the bracket, see ”Performing installation” Æ11 .
• Make sure that the cables are not twisted or pinched when mounting the BizIP AD 20
on the bracket.
Optional wall brackets are also available for the BizIP 410 a and BizIP 410 e telephones
(part no.: L30250-F600-A157).
BizIP AD 20 access device as a desktop device
You should attach the wall bracket even if you are going to use your BizIP AD 20 as a desk-
top device in order to make it more secure.

6
HiPath BizIP devices
BizIP AD 20 access device
Front view with LEDs
For further information on the meaning of the LED indicators, see Administrationsanlei-
tung.
Rear view (detail) with ports
For installation instructions, see ”Performing installation” Æ11 .
LAN: local network
WAN: DSL connection active
SIP: VoIP connection (Internet telephony)
ISDN: ISDN connection
Power: operating indicator
Analog device (telephone)
Analog device (fax)
Network switch
DSL modem
Plug-in power supply
NTBA 2 (CO) or S0port
NTBA 1 (CO) or S0port
ISDN 1 ISDN 2 WAN LAN a/b 1 a/b 2Power

7
BizIP 410 a telephone
BizIP 410 e telephone
Illuminated graphic display,
Four lines with 24 characters each
19 programmable function keys
with blank labels and LED indicators
Keys for telephone settings and for
browsing through lists
Keypad
Keys for browsing and confirming
functions
Speakerphone microphone
Loudspeaker for ring tones and
open listening
Handset
Display, two lines with 24 charac-
ters each
12 programmable function keys
with blank labels and LED indicators
Keys for telephone settings and for
browsing through lists
Keypad
Keys for browsing and confirming
functions
Loudspeaker for ring tones and
open listening
Handset

8
Ports on the BizIP 410 telephones
The symbols used in the illustration correspond to the name of the port on your telephone.
Refer to the Operating Manual for information on accessories.
optiPoint key module2
LAN connection to the PC1
Power supply unit
Headset1
Handset
LAN connection to the switch
[1] optional
[2] optional, only BizIP 410 a
optiPoint adapter2

9
Getting started
1. First gather all the required configuration data (see”Configuration ta-
ble” Æ9).
2. Next install the various HiPath BizIP devices, see ”Installation” Æ10.
3. Finally configure your HiPath BizIP so that you can start using your tele-
phone system immediately (see ”Initial configuration” Æ15).
Configuration table
A number of details are required for initial configuration. You can enter this
data in the following table.
You will need this data later for initial configuration, see ”Performing initial
configuration” Æ15.
No
.
Name Source Value
1 PPP user name Your DSL access
provider ........................................
2 PPP password Your DSL access
provider .........................................
3 ISDN phone num-
bers
Your ISDN access
provider
.........................................
.........................................
.........................................
.........................................
.........................................
.........................................
.........................................
.........................................
.........................................
.........................................
4 VoIP user name(s) Internet telepho-
ny provider
.........................................
.........................................
.........................................
.........................................
.........................................
5 VoIP password(s) Internet telepho-
ny provider
.........................................
.........................................
.........................................
.........................................
.........................................
6 VoIP phone num-
bers
Internet telepho-
ny provider
.........................................
.........................................
.........................................
.........................................
.........................................

10
Installation
Prerequisites
The HiPath BizIP devices:
An Ethernet LAN with DSL access:
In order to be able to make phone calls over the public telephone network
(PSTN), you will need at least one ISDN connection and the requisite
adapter (NTBA, supplied by your ISDN provider).
The BizIP AD 20 access device. This sets up the connec-
tion to the ISDN network and - via the DSL-modem - to
the DSL connection, and permits the use of analog de-
vices such as a fax machine or entrance telephone. The
BizIP AD 20 comes with a plug-in power supply unit, a
LAN cable and two S0cables.
The telephones in your HiPath BizIP system: BizIP 410 a
and BizIP 410 e (any combination permitted). A power
supply unit must then be used with the telephone if the
switch used does not support "Power over Ethernet"
(Class 2 to 6.5W).
One or more conventional 10/100-Mbit network switch-
es. You need a LAN port for BizIP AD 20 and each
BizIP 410 phone).
Each BizIP 410 telephone has an integrated mini-switch
that can be used to connect a PC. You need additional
LAN ports if you want to use additional SIP terminals.
The wiring involves several twisted-pair network cables
(at least CAT-5) with RJ45 connector. The cable is used
for connecting the BizIP 410 telephones, SIP terminals,
PCs, and the BizIP AD 20 to the LAN switch. A different
cable is needed to connect the DSL modem to
BizIP AD 20.
A DSL modem (usually supplied by your DSL access pro-
vider) for using the Internet access for voice and data.
If you have a combined DSL/ISDN port (just one TAE
port), then a DSL splitter - also supplied by the DSL pro-
vider - is switched in front.

11
Performing installation
What was your previous configuration?
• I have a PC network (Ethernet LAN) with a router and DSL con-
nection.
Disconnect the existing router from the DSL modem and from the net-
work switch. The old router is no longer required because this function
is performed by the BizIP AD 20.
BizIP AD 20 also performs the DHCP server function.
• I have a single PC with DSL access.
Disconnect the PC from the DSL modem. You now need a network
switch to connect the devices.
If you are unable to do without your existing router (for example, be-
cause of VPN), you can operate BizIP AD 20 behind the router. See Ad-
ministratorhandbuch.
• I do not have a PC network or DSL access.
First apply to the relevant DSL provider for DSL access and install the
devices provided (normally a DSL splitter and modem). Contact your
DSL provider for information on how to install the devices.
Before beginning the remainder of the installation, you should have a free
port on an ISDN network terminator (NTBA) and on a DSL modem (NTB-
BA), depending on the type of access you require.
If you have a combined modem and router, you must disable
the router function (the router does not perform a PPPoE logon).
The HiPath BizIP devices must all be located in one LAN segment
without intermediate routing.

12
Figure: Overview of a default configuration
1.
5.
4.
6.
7.
8.
2.
3.
To the
ISDN/DSL connection
ISDN
network terminator DSL modem
BizIP AD 20
rear side
Analog fax
machine
BizIP 410 e
BizIP 410 a
BizIP 410 underside
PC at
BizIP 410
LAN
Switch
PC

13
This is the installation sequence for a standard configuration:
1. Connecting BizIP AD 20 to the telephone network
Use an ISDN cable to connect BizIP AD 20 ("ISDN 1" port, see ”Rear
view (detail) with ports” Æ6) to the output on the NTBA. You can con-
nect another NTBA to the "ISDN 2" port to conduct up to four ISDN calls
at the same time. You can also configure optional internal S0ports for
ISDN terminals.
2. Connecting BizIP AD 20 to the Internet
Use a network cable to connect BizIP AD 20 ("WAN" port, see ”Rear
view (detail) with ports” Æ6) to the DSL modem.
3. Connecting BizIP AD 20 to the LAN
Use a network cable to connect BizIP AD 20 ("LAN" port, see ”Rear
view (detail) with ports” Æ6) to a free network port on the switch.
4. Connecting BizIP AD 20 to the power supply system
Plug the BizIP AD 20 power supply into the power outlet and connect
it to the "Power" port, see ”Rear view (detail) with ports” Æ6on
BizIP AD 20. Booting is not concluded until the "Power" LED stops
flashing. When this LED lights up, the BizIP AD 20 is ready for use. For
further information on the LED indicators, see Administrationsanlei-
tung.
5. Connecting a telephone to the LAN
Use a network cable to connect the switch to a BizIP 410 telephone
(port 1 , see ”Ports on the BizIP 410 telephones” Æ8).
You can also install a BizIP 410 telephone between an existing PC and
the LAN switch. For more information, refer to the Administrationsan-
leitung.
6. Connecting a telephone to the power supply system
Plug the power supply unit into the power outlet and connect it to the
port on the underside of your BizIP 410 telephone (port , see ”Ports
on the BizIP 410 telephones” Æ8). A power supply unit must then be
used with the telephone if the switch used does not support "Power
over Ethernet" (Class 2 to 6.5W).
Enter the language, country, and user name at the telephone while the
first system phone (BizIP 410 phone) is starting up. You can also modify
the data later with Web-Based Management (under "System-wide Set-
tings"), see Administrationsanleitung.
7. Connecting additional telephones
Repeat Step 5 and Step 6 for each BizIP 410 telephone you want to
connect (up to 16 stations).
8. Connecting additional devices
HiPath BizIP features a number of configuration options for connecting
additional devices. You can connect additional devices at any time later.
For more information, refer to the Administrationsanleitung.
Hardware installation is now complete.
The BizIP 410 telephones are configured automatically which means that
you will be able to make internal calls straight away. A few more settings

14
that are described below (Section ”Initial configuration” Æ15) are required
in order to use the public telephone network (ISDN) and the Internet (VoIP)
to make external calls.

15
Initial configuration
Initial configuration can be completed in just a few guided steps.
Prerequisites
•All HiPath BizIP components are installed, see ”Installation” Æ10.
• The required configuration list data is available, see ”Configuration ta-
ble” Æ9.
• A PC is available, providing you with access to your HiPath BizIP LAN.
Make sure that the options "TCP/IP" and "Obtain an IP address automat-
ically" (DHCP) are activated in the PC’s network settings.
• Microsoft Internet Explorer (V5.0 or later) or Mozilla Firefox (V1.5 or lat-
er) is installed as a browser on the PC.
Make sure that the language you want is set in the browser as the pre-
ferred language for Web site display.
Performing initial configuration
1. Open an Internet browser on your PC.
2. Enter the following IP address: http://192.168.1.1/.
3. The BizIP AD 20 login window appears.
Enter the administration password under Password (default: 123456).
Click Login.
4. The BizIP AD 20 administration interface appears.
To make startup as easy as possible for you, a default configuration
is loaded when you connect a telephone. An internal phone number
is also automatically assigned. The Administration Manual explains
how to customize the numbering plan in line with your require-
ments.
The initial configuration described here is an example for the follow-
ing application:
• DSL access provider T-Online
• ISDN multi-device connection
• Internet telephony provider Sipgate
For other applications, read the detailed description in der Adminis-
trationsanleitung.

16
Click Wizard. You should also follow the instructions on the individual
pages.
5. Step 1 (DSL connection)
Enter the following data:
–Connection Name: Any name for this connection.
–Connection Type: Select the connection type PPPoE.
–PPP User Name: User name for your T-DSL connection.
–PPP Password: Password for your T-DSL connection.
–Upload bandwidth to Provider: To ensure optimum voice quality,
select the bandwidth of your DSL connection to the provider from
the list (upload, consult your VoIP provider).
–Move reconnect between: Many DSL providers automatically per-
form forced cleardown after 24 hours on line. Enter a time here when
your BizIP AD 20 is generally not in use. Your HiPath BizIP will forc-
PPP user names are as follows for the DSL provider T-Com:
Example: AAAAAAAAAAAATTTTTTTTTTTT#000[email protected]
1. Connection ID, 12 characters (A)
2. T-Online number (T)
3. Additional user number (with one user: 0001)
4. @t-online.de
The user name is case sensitive.

17
ibly clear down any live connections every day at the time entered.
This ensures that the DSL provider’s forcible cleardown does not oc-
cur at an inappropriate time for you.
If applicable, you will find this data in your configuration table, see
”Configuration table” Æ9.
Click Next .
When you establish a connection with the DSL access provider, the
"WAN" LED lights up, see ”Rear view (detail) with ports” Æ6. For fur-
ther information on the LED indicators, see Administrationsanleitung.
6. Step 2 - ISDN port data
First of all, define the basic data for your ISDN connection:
– Select the option
Point-to-Multipoint under ISDN Operating Mode Port 1. You can
configure port 2 later, see Administrationsanleitung.
You can also configure Point-to-Point with direct inward dialing in-
stead of Point-to-Multipoint if you ordered this type of connection
from your provider, see Administrationsanleitung.
– Under Country Code, select the option Deutschland (+49).
– Under Area Code, enter the telephone prefix for your location with
a leading zero, such as "089" for Munich for example.
Now, assign ISDN phone numbers to the telephones:
A In the MSN X fields, enter the MSNs assigned to you by the net-
work operator. This is the receiving MSN for your connection.
B From each of the lists in the Outgoing Calls column, select one
MSN for outgoing calls (sending MSN).
C Now assign one device to each receiving MSN by selecting the
relevant checkboxes. When you activate multiple checkboxes for
a single receiving MSN, multiple devices will ring when called on
this phone number.
In the example, the telephones with the internal phone numbers
21 and 22 will ring when you dial the phone number
[phone].
A
B
C

18
Select or deselect the checkbox Use Group Answer Machines in or-
der to activate or deactivate the group answer machine for individual
call groups/MSNs. For more information on how to configure group
functions, see Administrationsanleitung
External dial-in and Add external call destination are not required
for initial configuration and can be added later, see Administratoranlei-
tung.
You can use + > and < - to scroll to other MSN columns.
Click Next .
7. Step 3 - VoIP provider
Default VoIP data is automatically preset here when you select an In-
ternet telephony provider. If your provider does not appear on the list,
select add new Provider and enter the data manually. The number of
entries required will vary according to the provider. For information on
data for various providers, siehe Administrationsanleitung.
Only the user ID of the selected ITSP is active.
NAT Traversal (STUN) lets you operate your HiPath BizIP behind an
external router.
If necessary, select STUN and enter the Provider Registrar and
the Port. Your network provider can supply the necessary data. See
also Administratorhandbuch.
Click Next .
8. Step 4 - VoIP customer data
Enter the required VoIP customer data here for your Internet telephony
provider.
Click Edit (up to 10 entries). If applicable, you will find this data in the
configuration table, see ”Configuration table” Æ9. For information on
data for various providers, siehe Administrationsanleitung.
A group mailbox is automatically configured with the setup de-
scribed in the example and incoming calls to this mailbox are
signaled at the telephone by a suitably programmed function
key.
Without this function key on the telephone, calls may be lost.
For further information on programming function keys, see .
Group mailbox numbers:
• ISDN group mailboxes: 50-69
• SIP group mailboxes: 70-79

19
–Please select a User Name for each VoIP number.: User name of
your Internet telephony provider.
–Password (Repeat Password):
Password of your Internet telephony provider.
–User Name:
Name for accessing your Internet telephony provider (if specified by
your provider).
–VoIP Provider:
Name of your Internet telephony provider (Sipgate in the example).
Click Save to apply your changes.
All users added are displayed in a list.
Green icon: User has been registered successfully.
Red icon: User could not be registered. In this case, check that the pro-
vider and user data is correct.
– Enter the phone numbers supplied by your Internet telephony pro-
vider in the Vo IP Numbers field for VoIP single user accounts (with-
out DID), and assign each number to a user name.
Click Next .
9. As in Step 2, numbers are assigned to telephones in Step 5; in this
step, it is the Internet telephony phone numbers that are assigned.
proceed as for Step 2.
Click Next .
10. To save the current configuration permanently, click Save Configura-
tion.
Hardware and software installation are now complete. You can change
these settings and others at any time. You will find more information in der
Administrationsanleitung.
Change your administration password to protect HiPath BizIP
against unauthorized access.
Save the current configuration so that you can restore it. Further in-
formation on backing up the configuration is available in der Admin-
istrationsanleitung.
Check whether up-to-date firmware is available for your BizIP 410
telephones and your BizIP AD 20 and install it. Further information
on updating HiPath BizIP is available in der Administrationsanlei-
tung.

20