QNAP TS-h1886XU-RP-R2 User manual

TS-h1886XU-RP-R2
User Guide
Document Version: 2
25/03/2022

Contents
1. Preface
About This Guide........................................................................................................................................................3
Audience..................................................................................................................................................................... 3
Document Conventions.............................................................................................................................................3
2. Product Overview
About the TS-h1886XU-RP-R2................................................................................................................................... 4
Hardware Specications............................................................................................................................................4
Package Contents...................................................................................................................................................... 7
Components............................................................................................................................................................... 7
Front Panel.............................................................................................................................................................7
Rear Panel.............................................................................................................................................................. 8
Rear Panel Network Interface............................................................................................................................. 9
Rear Panel LED...................................................................................................................................................... 9
System Board.......................................................................................................................................................10
Drive Numbering.................................................................................................................................................11
Safety Information...................................................................................................................................................11
Installation Requirements...................................................................................................................................... 12
Setting up the NAS...................................................................................................................................................13
3. Installation and Conguration
Hardware Installation..............................................................................................................................................14
Removing the Case Cover.................................................................................................................................. 14
Attaching the Case Cover...................................................................................................................................15
Drive Installation.................................................................................................................................................17
Replacing Memory Modules.............................................................................................................................. 23
Replacing Expansion Cards................................................................................................................................25
Hot-Swapping Redundant Power Supply Units...............................................................................................28
Rail Kits................................................................................................................................................................. 30
Expansion Unit Installation................................................................................................................................30
QuTS hero Installation............................................................................................................................................ 34
Installing QuTS hero Using Qnder Pro...........................................................................................................35
Installing QuTS hero Using the Cloud Key....................................................................................................... 37
4. Basic Operations
Power Button........................................................................................................................................................... 40
Reset Button.............................................................................................................................................................40
LEDs...........................................................................................................................................................................41
Audio Alert................................................................................................................................................................43
5. NAS Migration
NAS Migration Requirements.................................................................................................................................45
Status and Setting Changes After NAS Migration................................................................................................45
Migrating a NAS....................................................................................................................................................... 46
6. Troubleshooting
Hot-swapping Failed Drives....................................................................................................................................48
Forcing Qnder Pro or myQNAPcloud to Locate the NAS.................................................................................. 48
Recovering Unintentionally Removed Healthy Drives........................................................................................ 49
Support and Other Resources................................................................................................................................49
TS-h1886XU-RP User Guide
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7. Glossary
myQNAPcloud.......................................................................................................................................................... 50
myQNAPcloud Link..................................................................................................................................................50
Qnder Pro............................................................................................................................................................... 50
QNAP ID.................................................................................................................................................................... 50
QuTS hero................................................................................................................................................................. 50
8. Notices
Limited Warranty..................................................................................................................................................... 51
Disclaimer................................................................................................................................................................. 51
GNU Public License..................................................................................................................................................51
CE Notice...................................................................................................................................................................59
FCC Notice.................................................................................................................................................................59
VCCI Notice............................................................................................................................................................... 60
BSMI Notice.............................................................................................................................................................. 60
SJ/T 11364-2006........................................................................................................................................................60
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1. Preface
About This Guide
This guide provides information about the device and step-by-step instructions on installing the hardware. It
also provides instructions on basic operations and troubleshooting information.
Audience
This document is intended for storage administrators. This guide assumes that the user is knowledgeable
and qualied to install, maintain, and troubleshoot issues involving servers, server components, and storage
systems. This guide also assumes that the user is trained to recognize hazards, including the appropriate
actions the user needs to take to prevent personal injury and damage to data and property.
Document Conventions
Symbol Description
Notes provide default conguration settings and other supplementary
information.
Important notes provide information on required conguration settings and
other critical information.
Tips provide recommendations or alternative methods of performing tasks or
conguring settings.
Warnings provide information that, when ignored, may result in potential loss,
injury, or even death.
TS-h1886XU-RP User Guide
Preface 3

2. Product Overview
This chapter provides basic information about the QNAP device.
About the TS-h1886XU-RP-R2
The TS-h1886XU-RP-R2 is an enterprise rackmount NAS that runs on QNAP's latest ZFS-based QuTS hero
operating system to provide economic and reliable server-grade performance. Powered by Intel® Xeon®
D processors, the NAS is equipped with four-channel 32 GB DDR4 Error Correcting Code (ECC) memory
modules that are scalable to 128 GB to provide high data reliability for critical applications. Equipped with
10 Gigabit Ethernet ports and three PCIe Gen 3 expansion slots, the NAS can deliver fast data transfers and
supports RDMA/RoCE to improve performance and lower CPU usage. The TS-h1886XU-RP-R2 supports up to
18 storage drives, and data integrity is ensured through the device's redundant power supply unit.
Hardware Specications
Warning
If your QNAP product has hardware defects, return the product to QNAP or a QNAP-
authorized service center for maintenance or replacement. Any attempt to repair or
perform maintenance procedures on the product by you or an unauthorized third party
invalidates the warranty.
QNAP is not responsible for any damage or data loss caused by unauthorized
modications and installation of unsupported third-party applications.
For details, see the QNAP Warranty Terms and Conditions.
Tip
Model specications are subject to change without prior notice. To see the latest
specications, go to https://www.qnap.com.
Ordering P/N CPU Memory Power supply
TS-h1886XU-RP-R2-
D1622-32G
Intel® Xeon® D-1622 32 GB Redundant
Component TS-h1886XU-RP-R2-D1622-32G
Processor
CPU Intel® Xeon® D-1622
Frequency 4-core/8-thread 2.60 GHz/3.2 GHz burst
Architecture x86 64-bit
Encryption engine AES-NI
Memory
Pre-installed memory 32 GB RAM: 2 x 16 GB UDIMM DDR4 ECC
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Product Overview 4

Component TS-h1886XU-RP-R2-D1622-32G
Memory slots 4 x Long-DIMM DDR4
Important
• Use only QNAP memory modules to maintain
system performance and stability. For NAS devices
with more than one memory slot, use QNAP
modules with identical specications.
• Using unsupported modules may degrade
performance, cause errors, or prevent the
operating system from starting.
Maximum memory 128 GB: 4 x 32 GB
Flash memory 5 GB (dual-boot OS protection)
Storage
Drive bays • 12 x 3.5-inch SATA 6 Gbps
• 6 x 2.5-inch SATA 6 Gbps
Tip
The drive bays are backward compatible with SATA 3
Gbps drives.
Drive compatibility 3.5-inch bays:
• 3.5-inch SATA hard disk drives
• 2.5-inch SATA hard disk drives
• 2.5-inch SATA solid-state drives
2.5-inch bays:
2.5-inch SATA solid-state drives
SSD cache acceleration support • 3.5-inch drive bays: 1 to 12
• 2.5-inch drive bays: 13 to 18
Hot-swapping Supported
Network
10 Gigabit network interface 2 x 10GbE SFP+ SmartNIC port
2.5 Gigabit network interface 4 x GbE RJ45
Wake-on-LAN Yes (Gigabit Ethernet RJ45)
External I/O Ports & Expansion Slots
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Product Overview 5

Component TS-h1886XU-RP-R2-D1622-32G
PCIe slots • Slot 1: PCIe Gen 2.0 x4 (x8 slot)
• Slot 2: PCIe Gen 3.0 x4
Note
Slot 3 speed reduces from x8 to x4 when an expansion
card is installed in slot 2.
• Slot 3: PCIe Gen 3.0 x8 or x4 (x8 slot)
Note
A dual-port 10 GbE SFP+ network expansion card is
pre-installed in PCIe slot 3.
Important
Certain PCIe slot lengths are aected by the
installation of expansion cards in neighboring PCIe
slots. For details, see Replacing Expansion Cards.
Tip
For the list of compatible drive models and expansion
cards, go to https://www.qnap.com/compatibility.
USB ports 2 x USB 3.2 Gen 1 Type-A
Interface
Buttons • Power
• Reset
Dimensions
Form factor 2U Rackmount
Dimensions (H x W x D) 88.3 x 482 x 549.7 mm
(3.48 x 18.98 x 21.64 in)
Net weight 12.73 kg (28.06 lbs)
Others
Rail compatibility RAIL-B02
Note
• Rail kits are not included with the NAS and
must be purchased separately. For details,
contact an authorized reseller or go to https://
shop.qnap.com.
• Information on rail kit installation can be found
in the installation guide included in the rail kit
package.
Power supply unit TS-h1886XU-RP-R2: 2 x 550W, 100-240V AC, 50/60 Hz
System battery CR2032 lithium battery (3V, 225 mAh)
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Product Overview 6

Component TS-h1886XU-RP-R2-D1622-32G
Sound level 56.9 dB(A)
Note
The sound level was tested at a bystander position,
which is within one meter of the NAS. The test NAS
operated at low speed with the maximum number of
drives installed.
Fans System: 3 x 60 mm, 12V DC fans
Operating temperature 0˚C to 40˚C (32˚F to 104˚F)
Relative humidity • Non-condensing relative humidity: 5% to 95%
• Wet-bulb temperature: 27˚C (80.6˚F)
Tip
For the list of compatible drive models and expansion cards, go to https://www.qnap.com/
compatibility.
Package Contents
Item Quantity
TS-h1886XU-RP-R2 NAS 1
Power cord 2
Ethernet cable 1 x 1GbE (Cat5e)
Screws for 3.5-inch drives 48
Screws for 2.5-inch drives 64
Quick Installation Guide (QIG) 1
Components
Front Panel
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Product Overview 7

No. Component No. Component
1 3.5-inch drive LEDs 4 LAN LED
2 Power button 5 Expansion unit LED
3 Status LED - -
Rear Panel
No. Component No. Component
1 USB 3.2 Gen 1 Type-A ports 4 Power supply unit 2
2 PCIe low-prole covers 5 Tool port
Note
This port is only for engineering
purposes.
3 Power supply unit 1 6 Reset button
TS-h1886XU-RP User Guide
Product Overview 8

Rear Panel Network Interface
Note
Only Gigabit Ethernet RJ45 ports support Wake-on-LAN congurations.
No. Component Specications No. Component Specications
1 Ethernet port 3 2.5GbE RJ45 4 Ethernet port 5 10GbE SFP+
2 Ethernet port 1 2.5GbE RJ45 5 Ethernet port 2 2.5GbE RJ45
3 Ethernet port 6 10GbE SFP+ 6 Ethernet port 4 2.5GbE RJ45
Rear Panel LED
TS-h1886XU-RP User Guide
Product Overview 9

No. Component No. Component
1 Gigabit Ethernet speed LED 4 10 Gigabit Ethernet activity LED
2 Gigabit Ethernet activity LED 5 Drive status LED
3 10 Gigabit Ethernet speed LED 6 Drive activity LED
System Board
No. Component No. Component
1 Memory slot 1 5 PCIe slot 3 (PCIe 3.0 x4 or x8) x8 slot
Note
A 10GbE SFP+ SmartNIC card is
pre-installed in this PCIe slot.
2 Memory slot 2 6 PCIe slot 2 (PCIe 3.0 x4)
3 Memory slot 3 7 PCIe slot 1 (PCIe 2.0 x4) x8 slot
4 Memory slot 4 - -
TS-h1886XU-RP User Guide
Product Overview 10

Drive Numbering
Front panel 3.5-inch drive bays
Rear panel 2.5-inch drive bays
Safety Information
The following instructions help ensure personal safety and environmental safety. Read these instructions
carefully before performing any operations.
General Instructions
• The device should be stored in a secure location with restricted access, controlled through the use of a
tool, lock and key, or any means of security.
• Only qualied, skilled, and authorized persons with knowledge of all restrictions, safety precautions,
and installation and maintenance procedures should have physical access to the device.
TS-h1886XU-RP User Guide
Product Overview 11

• To avoid potential injury or damage to components, ensure that the drives and other internal system
components have cooled before touching them.
• Observe electrostatic discharge (ESD) procedures to avoid potential injury or damage to components.
Power
• To reduce the risk of re or electric shock, ensure that you only connect the power cord to a properly
grounded electrical outlet.
•
Devices with redundant power supply may have one or more power supply unit (PSU) cords. To avoid
serious injuries, a trained service technician must disconnect all PSU cords from the device before
installing or replacing system components.
System Battery
• To avoid potential battery explosion, causing injury or damage to components, ensure that you replace
the existing battery with a battery of the same type.
• Dispose of used batteries properly according to local regulations or the instructions of the battery
manufacturer.
Moving Parts
•
Moving fan blades: Keep your body parts away from moving fan blades while the device is connected
to a power source.
•
Moving components: Keep your body parts away from other moving components.
Installation Requirements
Category Item
Environment • Room temperature: 0˚C to 40˚C (32˚F to 104˚F)
• Non-condensing relative humidity: 5% to 95%
• Wet-bulb temperature: 27˚C (80.6˚F)
• Flat, anti-static surface without exposure to direct sunlight, liquids,
or chemicals
• Free from objects that may obstruct NAS ventilation or apply
pressure to the NAS or power cord
TS-h1886XU-RP User Guide
Product Overview 12

Category Item
Hardware and peripherals • Storage drives
For the list of compatible drive models, go to https://
www.qnap.com/compatibility.
• Network cable
Tools • Phillips #1 or #2 screwdriver
• Flat head screwdriver
• Anti-static wrist strap
Setting up the NAS
Important
Read all safety requirements and information carefully before setting up the NAS or
installing NAS components.
1. Place your NAS device in an environment that meets the requirements.
For details, see Installation Requirements.
2. Install the NAS on a rack.
3. Verify that the intake vents on the bottom of the case are unobstructed.
4. Install the drives.
For details, see the following topics:
•Installing 3.5-inch Hard Drives on 3.5-inch Trays
•Installing 2.5-inch Hard Drives or Solid-State Drives on 3.5-inch Trays
•Installing 2.5-inch Hard Drives or Solid-State Drives on 2.5-inch Trays
5. Optional: Install expansion cards.
For details, see Replacing Expansion Cards.
6. Optional: Connect the expansion units.
For details, see Expansion Unit Installation.
7. Connect the power cord and all applicable cables.
8. Power on the NAS.
9. Install QuTS hero.
For details, see QuTS hero Installation.
10. Log on to QuTS hero.
TS-h1886XU-RP User Guide
Product Overview 13

3. Installation and Conguration
This chapter provides specic hardware and rmware installation and conguration steps.
Hardware Installation
This section provides information on installing drives, memory modules, and expansion cards.
Removing the Case Cover
Warning
• Observe electrostatic discharge (ESD) procedures to avoid damage to components.
•
Moving fan blades: Keep your hands and other body parts away from moving fan
blades.
•
Other moving components: Keep your hands and other body parts away from other
moving components.
1. Power o the device.
2. Disconnect the power cord from the electrical outlet.
3. Disconnect all cables and external attachments.
4. Remove the case cover.
a. Loosen the screws.
TS-h1886XU-RP User Guide
Installation and Conguration 14

b. Slide the cover back.
c. Lift the cover o the NAS.
Attaching the Case Cover
Warning
• Observe electrostatic discharge (ESD) procedures to avoid damage to components.
•
TS-h1886XU-RP User Guide
Installation and Conguration 15

Moving fan blades: Keep your hands and other body parts away from moving fan
blades.
•
Other moving components: Keep your hands and other body parts away from other
moving components.
1. Place the cover on the NAS.
2. Slide the cover forward.
3. Tighten the screws.
TS-h1886XU-RP User Guide
Installation and Conguration 16

4. Connect all cables and external attachments.
5. Connect the power cord to the electrical outlet.
6. Power on the device.
Drive Installation
The TS-h1886XU-RP-R2 is compatible with 3.5-inch and 2.5-inch hard drives, and 2.5-inch solid state drives.
Installing 3.5-inch Hard Drives and Solid-State Drives on 3.5-inch Trays
Warning
• Installing a drive deletes all data on the drive.
• Observe electrostatic discharge (ESD) procedures to avoid damage to components.
•
Moving fan blades: Keep your hands and other body parts away from moving fan
blades.
•
Other moving components: Keep your hands and other body parts away from other
moving components.
1. Power o the NAS.
2. Remove the drive tray.
a. Pull the handle to release the tray.
b. Pull the tray out.
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Installation and Conguration 17

3. Install a drive on the tray.
a. Place the drive on the tray so that the holes on the bottom of the drive are aligned with the holes
on the bottom of the tray.
b. Attach the screws.
4. Load the tray into the bay.
a. Insert the tray into the bay.
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Installation and Conguration 18

b. Push the handle.
5. Power on the NAS.
Installing 2.5-inch Hard Drives or Solid-State Drives on 3.5-inch Trays
Warning
• Installing a drive deletes all data on the drive.
• Observe electrostatic discharge (ESD) procedures to avoid damage to components.
•
Moving fan blades: Keep your hands and other body parts away from moving fan
blades.
•
Other moving components: Keep your hands and other body parts away from other
moving components.
1. Power o the NAS.
2. Remove the drive tray.
a. Pull the handle to release the tray.
b. Pull the tray out.
TS-h1886XU-RP User Guide
Installation and Conguration 19