QNAP TS-h 83XU-RP Series User manual

TS-hx83XU-RP
TS-h1683XU-RP
TS-h2483XU-RP
User Guide
Document Version: 1
27/10/2020

Contents
1. Preface
About This Guide.......................................................................................................................................... 2
Audience.......................................................................................................................................................2
Document Conventions................................................................................................................................ 2
2. Product Overview
About the TS-hx83XU-RP.............................................................................................................................3
Hardware Specifications............................................................................................................................... 3
Package Contents........................................................................................................................................ 5
Components................................................................................................................................................. 6
Front Panel...............................................................................................................................................6
Rear Panel................................................................................................................................................7
Rear Panel Network Interface.................................................................................................................. 8
System Board...........................................................................................................................................9
Drive Numbering.....................................................................................................................................11
Safety Information.......................................................................................................................................12
Installation Requirements........................................................................................................................... 13
Setting up the NAS..................................................................................................................................... 13
3. Installation and Configuration
Hardware Installation.................................................................................................................................. 14
Drive Installation.....................................................................................................................................14
Replacing Memory Modules...................................................................................................................20
Replacing Expansion Cards................................................................................................................... 25
Hot-swapping Redundant Power Supply Units.......................................................................................29
Rail Kits.................................................................................................................................................. 31
Expansion Unit Installation..................................................................................................................... 31
QuTS hero Installation................................................................................................................................ 35
Installing QuTS hero Using Qfinder Pro................................................................................................. 36
Installing QuTS hero Using the Cloud Key.............................................................................................38
4. Basic Operations
Power Button.............................................................................................................................................. 41
Reset Button............................................................................................................................................... 41
LEDs........................................................................................................................................................... 42
Audio Alert.................................................................................................................................................. 45
5. Troubleshooting
Forcing Qfinder Pro or myQNAPcloud to Locate the NAS......................................................................... 46
Hot-Swapping Failed Drives....................................................................................................................... 46
Recovering Unintentionally Removed Drives............................................................................................. 47
Support and Other Resources.................................................................................................................... 47
6. Glossary
Cloud Key................................................................................................................................................... 48
myQNAPcloud............................................................................................................................................ 48
myQNAPcloud Link.....................................................................................................................................48
Qfinder Pro................................................................................................................................................. 48
QNAP ID..................................................................................................................................................... 48
QuTS hero.................................................................................................................................................. 48
TS-hx83XU-RP User Guide
1

1. Preface
About This Guide
This guide provides information about the device and step-by-step instructions on installing the hardware. It
also provides instructions on basic operations and troubleshooting information.
Audience
This document is intended for storage administrators. This guide assumes that the user is knowledgeable
and qualified to install, maintain, and troubleshoot issues involving servers, server components, and storage
systems. This guide also assumes that the user is trained to recognize hazards, including the appropriate
actions the user needs to take to prevent personal injury and damage to data and property.
Document Conventions
Symbol Description
Notes provide default configuration settings and other supplementary
information.
Important notes provide information on required configuration settings and other
critical information.
Tips provide recommendations or alternative methods of performing tasks or
configuring settings.
Warnings provide information that, when ignored, may result in potential loss,
injury, or even death.
TS-hx83XU-RP User Guide
Preface 2

2. Product Overview
This chapter provides basic information about the QNAP device.
About the TS-hx83XU-RP
Powered by Intel® Xeon® E-2236 processor, the TS-hx83XU-RP is an enterprise rackmount NAS designed
for AI applications, such as deep learning, data analysis, and other large data volume applications. The NAS
runs on QNAP's latest QuTS hero operating system that is optimized for applications on the powerful ZFS
file system. The TS-hx83XU-RP is available in 16-drive bays and 24-drive bay models for storing tetrabytes
of data. The NAS also features four-channel long-DIMM DDR4 memory that can be scaled up to 128 GB,
expansion card slots, and pre-installed 10 Gigabit Ethernet network cards, and various input/output (I/O)
ports for better scalability and flexibility.
Hardware Specifications
Warning
• If your QNAP product has hardware defects, return the product to QNAP or a QNAP-
authorized service center for maintenance or replacement. Any attempt to repair or
perform maintenance procedures on the product by you or an unauthorized third-party
invalidates the warranty.
• QNAP is not responsible for any damage or data loss caused by unauthorized
modifications and installation of unsupported third-party applications.
For details, see the QNAP Warranty Terms and Conditions.
Tip
Model specifications are subject to change without prior notice. To see the latest
specifications, go to https://www.qnap.com.
Ordering P/N Drive bays Memory Power supply
TS-h1683XU-RP-
E2236-128G
16 128 GB Redundant
TS-h2483XU-RP-
E2236-128G
24 128 GB Redundant
Component TS-h1683XU-RP-E2236-128G TS-h2483XU-RP-E2236-128G
Processor
CPU Intel® Xeon® E-2236
Frequency 6-core/ 12-threads/ 3.4 GHz /4.8 GHz burst
Architecture x86 64-bit
Encryption engine AES-NI
Memory
Pre-installed
memory
128 GB RAM: 4 x 32 GB ECC DDR4 UDIMM
TS-hx83XU-RP User Guide
Product Overview 3

Component TS-h1683XU-RP-E2236-128G TS-h2483XU-RP-E2236-128G
Memory slots 4 x Long-DIMM DDR4
Important
Use only QNAP memory modules to maintain system performance
and stability. For NAS devices with more than one memory slot,
use QNAP modules with identical specifications.
Using unsupported modules may degrade performance, cause
errors, or prevent the operating system from starting.
Maximum memory 128 GB RAM: 4 x 32 GB
Flash memory 5 GB (dual-boot OS protection)
Storage
Drive bays 16 x 3.5-inch SATA 6 Gbps 24 x 3.5-inch SATA 6 Gbps
Note
The SATA 6 Gbps interface is backward compatible with SATA 3
Gbps.
Drive compatibility 3.5-inch bays:
• 3.5-inch SATA hard disk drives
• 2.5-inch SATA hard disk drives
• 2.5-inch SATA solid-state drives
SSD cache
acceleration support
3.5-inch drive bays: 1 to 16 3.5-inch drive bays: 1 to 24
Hot-swapping Supported
Network
10 Gigabit Ethernet
ports
• 2 x 10 GbE SmartNIC SFP+
• 2 x 10GBase-T RJ45
Gigabit Ethernet
ports
4 x GbE RJ45
Wake-on-LAN Yes (GbE RJ45)
External I/O Ports & Expansion Slots
PCIe slots • 1 x PCIe Gen 2 x 4
• 2 x PCIe Gen 3 x 4
• 1 x PCIe Gen 3 x 8
• 3 x PCIe Gen 2 x 4
• 1 x PCIe Gen 3 x 4
• 1 x PCIe Gen 3 x 8
USB ports • 4 x USB 3.2 Gen 2 (10 Gbps) 4V/1A Type-A
• 2 x USB 3.2 Gen 2 (10 Gbps) 5V/3A Type-C
Interface
Buttons • Power
• Reset
Dimensions
Form factor 3U Rackmount 4U Rackmount
Dimensions (H x W
x D)
130 x 481 x 573.5 mm
5.12 x 18.93 x 22.58 in
176.15 x 481.04 x 672.02 mm
6.94 x 18.94 x 26.46 in
TS-hx83XU-RP User Guide
Product Overview 4

Component TS-h1683XU-RP-E2236-128G TS-h2483XU-RP-E2236-128G
Net weight 13.76 kg
(30.34 lbs)
20.67 kg
(45.57 lbs)
Others
Rail compatibility RAIL-A03-57 RAIL-A02-90
Note
• Rail kits are not included with the NAS and must be purchased
separately. For details, contact an authorized reseller or go to
http://shop.qnap.com.
• Information on rail kit installation can be found in the
installation guide included in the rail kit package.
Power supply unit TS-h1683XU-RP: 2 x 500W, 100-240V
AC, 50/60 Hz
TS-h2483XU-RP: 2 x 800W, 100-240V
AC, 50/60 Hz
System battery CR2032 lithium battery (3V, 225 mAh)
Sound level 53 dB(A) 28.7 dB(A)
Note
The sound level was tested at a bystander position, which is within
one meter of the NAS. The test NAS operated at low speed with
the maximum number of drives installed.
Fans • TS-h1683XU-RP: 4 x 92mm, 12V DC system fans
• TS-h2483XU-RP : 3 x 80mm, 12V DC system fans
Operating
temperature
0˚C to 40˚C (32˚F to 104˚F)
Relative humidity • Non-condensing relative humidity: 5% to 95%
• Wet-bulb temperature: 27˚C (80.6˚F)
Tip
For the list of compatible drive models and expansion cards, go to https://www.qnap.com/
compatibility.
Package Contents
Item Quantity
TS-hx83XU-RP NAS 1
Power cord • TS-h1683XU-RP: 2
• TS-h2483XU-RP: 2
Ethernet cable • 2 x 1GbE (Cat5e)
• 2 x 10GbE (Cat6a)
Screws for 2.5-inch drives • TS-h1683XU-RP: 64
• TS-h2483XU-RP: 96
Screws for 3.5-inch drives • TS-h1683XU-RP: 64
• TS-h2483XU-RP: 96
TS-hx83XU-RP User Guide
Product Overview 5

Item Quantity
Quick Installation Guide (QIG) 1
Components
Front Panel
No. Component No. Component
1 Power button 4 Expansion unit LED
2 Status LED 5 Drive status LED
3 LAN LED 6 Drive activity LED
TS-hx83XU-RP User Guide
Product Overview 6

Rear Panel
TS-h1683XU-RP
No. Component No. Component
1 Gigabit Ethernet activity LED 7 Power supply unit 2
2 Gigabit Ethernet speed LED 8 10 Gigabit Ethernet Speed (RJ45) LED
3 10 Gigabit Ethernet Speed (SFP+) LED 9 10 Gigabit Ethernet Activity (RJ45) LED
4 10 Gigabit Ethernet Activity (SFP+) LED 10 USB 3.2 Gen 2x2 5V/3A (10Gbps) Type-C
ports
5 PCIe full-height covers 11 USB 3.2 Gen 2 4V/1A (10Gbps) Type-A ports
6 Power supply unit 1 12 Reset button
TS-h2483XU-RP
TS-hx83XU-RP User Guide
Product Overview 7

No. Component No. Component
1 Gigabit Ethernet activity LED 7 10 Gigabit Ethernet Activity (RJ45) LED
2 Gigabit Ethernet speed LED 8 10 Gigabit Ethernet Speed (SFP+) LED
3 PCIe full-height covers 9 10 Gigabit Ethernet Activity (SFP+) LED
4 Power supply unit 1 10 USB 3.2 Gen 2x2 5V/3A (10Gbps) Type-C
ports
5 Power supply unit 2 11 USB 3.2 Gen 2 4V/1A (10Gbps) Type-A ports
6 10 Gigabit Ethernet Speed (RJ45) LED 12 Reset button
Rear Panel Network Interface
TS-h1683XU-RP
Note
Only Gigabit Ethernet (RJ45) ports support Wake-on-LAN configurations.
No. Component Specifications No. Component Specifications
1 Ethernet port 4 GbE RJ45 5 Ethernet port 7 10GbE SFP+ SmartNIC
2 Ethernet port 3 GbE RJ45 6 Ethernet port 8 10GbE SFP+ SmartNIC
3 Ethernet port 1 GbE RJ45 7 Ethernet port 5 10GbaseT RJ45
4 Ethernet port 2 GbE RJ45 8 Ethernet port 6 10GbaseT RJ45
TS-hx83XU-RP User Guide
Product Overview 8

TS-h2483XU-RP
Note
Only Gigabit Ethernet (RJ45) ports support Wake-on-LAN configurations.
No. Component Specifications No. Component Specifications
1 Ethernet port 4 GbE RJ45 5 Ethernet port 5 10GbaseT RJ45
2 Ethernet port 3 GbE RJ45 6 Ethernet port 6 10GbaseT RJ45
3 Ethernet port 1 GbE RJ45 7 Ethernet port 7 10GbE SFP+ SmartNIC
4 Ethernet port 2 GbE RJ45 8 Ethernet port 8 10GbE SFP+ SmartNIC
System Board
TS-h1683XU-RP
TS-hx83XU-RP User Guide
Product Overview 9