Qsan XCubeNAS XN5004T User manual

XN5004T Hardware
Owner’s Manual
QSAN Technology Inc. www.qsan.com
© Copyright 2017 QSAN Technology, Inc. All rights reserved.
No part of this document may be reproduced or transmitted without written permission from QSAN Technology, Inc

Edition 1.0 (October 2017)
This edition applies to QSAN XCubeNAS XN5004T NAS storage systems. QSAN believes the
information in this publication is accurate as of its publication date. The information is subject to
change without notice.
Trademarks
QSAN, the QSAN logo, XCubeNAS, and QSAN.com are trademarks or registered trademarks of QSAN
Technology, Inc.
Intel, Xeon, Pentium, Core, Celeron and Intel Inside logo are trademarks of Intel Corporation in the
United States and other countries.
Other trademarks and trade names used in this document to refer to either the entities claiming the
marks and names or their products are the property of their respective owners.

Notices i
Notices
The information contained in this manual has been reviewed for accuracy. It may include
typographical errors or technical inaccuracies. Changes are made to the document
periodically. These changes will be incorporated in new editions of the publication. QSAN
may make improvements or changes in the products. All features, functionality, and product
specifications are subject to change without prior notice or obligation. All statements,
information, and recommendations in this document do not constitute a warranty of any
kind, express or implied.
Any performance data contained herein was determined in a controlled environment.
Therefore, the results obtained in other operating environments may vary significantly.
Some measurements may have been made on development-level systems and there is no
guarantee that these measurements will be the same on generally available systems.
Furthermore, some measurements may have been estimated through extrapolation. Actual
results may vary. Users of this document should verify the applicable data for their specific
environment.
This information contains examples of data and reports used in daily business operations.
To illustrate them as completely as possible, the examples include the names of individuals,
companies, brands, and products.
All of these names are fictitious and any similarity to the names and addresses used by an
actual business enterprise is entirely coincidental.
Regulatory Statements
CE Statement
This device has been shown to be in compliance with and was tested in accordance with the
measurement procedures specified in the Standards and Specifications listed below.
Technical Standard: EMC DIRECTIVE 2014/30/EU Class B
(EN55032 / EN55024)

ii © Copyright 2017 QSAN Technology, Inc. All Right Reserved.
FCC Statement
This equipment has been tested and found to comply with the limits for a Class B digital
device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable
protection against harmful interference when the equipment is operated in a residential
installation and used in accordance with the instruction manual may cause harmful
interference to radio communications. However, there is no guarantee that interference will
not occur in a particular installation. If this equipment does cause harmful interference to
radio or television reception, which can be determined by turning the equipment off and on,
the user is encouraged to try to correct the interference by one or more of the following
measures:
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from that to which the receiver
is connected.
Consult the dealer or an experienced radio TV technician for help.
Notice: The changes or modifications not expressly approved by the party responsible for
compliance could void the user’s authority to operate the equivalent.
VCCI Statement
B
VCCI - B
KCC Statement
B ( )
(B ) ,
.

Notices iii
Safety Warnings
1. The XCubeNAS can operate normally in the temperature of 0ºC~40ºC (31.99 ~
103.99°F). Please make sure the environment is well-ventilated.
2. The power cord and devices connected to the XCubeNAS must provide a correct supply
voltage (100-127V~/ 4A, 50-60Hz, 200-240V~/ 2A, 50-60Hz).
3. Do not place the XCubeNAS in direct sunlight or near chemicals. Make sure the
temperature and humidity of the environment are in the optimized level.
4. Place the product right side up at all times.
5. Unplug the power cord and all connected cables before cleaning. Wipe the XCubeNAS
with a dry towel. Do not use chemical or aerosol to clean the NAS.
6. Do not place any objects on the XCubeNAS for the server’s normal operation and to avoid
overheat.
7. Use the screws provided in the product package to lock the hard disks in the XCubeNAS
when installing hard disks for proper operation.
8. Do not place the XCubeNAS near any liquid.
9. Do not place the XCubeNAS on any uneven surface to avoid falling off and damage.
10. Do no place the XCubeNAS on the ground and do not step on the system to prevent any
potential damages.
11. Make sure the voltage is correct in the location where the XCubeNAS is installed. Contact
the distributor or the local power supply company for the information.
12. Do not place any object on the power cord.
13. Do not attempt to repair the XCubeNAS in any occasions. Improper disassembly of the
product may expose the users to electric shock or other risks. For any inquiries, please
contact the distributor.
CAUTION: (English)
Replacing incorrect type of battery will have the risk of explosion. Please
replace the same or equivalent type battery use and dispose of used
batteries appropriately.
INFORMATION:
QSAN provides a limited warranty for QSAN-branded hardware products:
System hardware and peripheral product (s): 2years limited warranty
from date of original purchase.
For more detail warranty policy, please refer to QSAN official website:
https://www.qsan.com/en/warranty.php

iv © Copyright 2017 QSAN Technology, Inc. All Right Reserved.
Table of Contents
Notices ........................................................................................................................................... i
Regulatory Statements .................................................................................................................... i
Safety Warnings ..............................................................................................................................iii
Preface ..........................................................................................................................................1
About This Manual .......................................................................................................................... 1
Related Documents......................................................................................................................... 1
Technical Support ........................................................................................................................... 2
Information, Tip and Caution.......................................................................................................... 2
Conventions..................................................................................................................................... 3
1. Overview...............................................................................................................................4
1.1. Package Contents .................................................................................................................. 4
1.2. XN5004T Product Overview................................................................................................... 5
2. Hardware Overview .............................................................................................................6
2.1. Front and Rear Panel.............................................................................................................. 6
2.2. System Disk Drive Numbering ............................................................................................... 7
2.3. Disk Drive Form Factors......................................................................................................... 8
3. Install the System Hardware ..............................................................................................9
3.1. Install the Disk Drive in the Tray ............................................................................................ 9
3.2. Upgrade Memory .................................................................................................................. 16
3.3. Install the Optional Adapter Card ........................................................................................ 18
3.4. Connect the System to the Host.......................................................................................... 22
3.5. Start Up Your System ........................................................................................................... 24
4. Discover and Install QSM..................................................................................................26
5. Restart/Shutdown/Logout QSM ......................................................................................29
6. Reset to Default .................................................................................................................31
7. LED Indicator Table...........................................................................................................34
8. Buzzer Indicator Table ......................................................................................................37
9. Support and Other Resources ..........................................................................................38
9.1. Getting Technical Support ................................................................................................... 38
9.2. Documentation Feedback.................................................................................................... 39
Appendix .....................................................................................................................................40
End-User License Agreement (EULA) .......................................................................................... 40
Recommended Optional Module List .......................................................................................... 43

1
Preface
About This Manual
This manual provides technical guidance for designing and implementing QSAN XN5004T
system, and it is intended for use by system administrators, NAS designers, storage
consultants, or anyone who has purchased this product and is familiar with server and
computer network, network administration, storage system installation and configuration,
network attached storage management and relevant protocols.
CAUTION:
Do NOT attempt to service, change, disassemble or upgrade the
equipment’s components by yourself. Doing so may violate your warranty
and expose you to electric shock. Refer all servicing to authorized service
personnel. Please always follow the instructions in this owner’s manual.
Related Documents
There are related documents which can be downloaded from the website.
XCubeNAS QIG (Quick Installation Guide): https://www.qsan.com/en/download.php
Compatibility Matrix: https://www.qsan.com/en/download.php
XCubeNAS QSM 3.0 user manual: https://www.qsan.com/en/download.php
Online FAQ: https://www.qsan.com/en/faq.php
White Papers: https://www.qsan.com/en/download.php
Application Notes: https://www.qsan.com/en/download.php

2© Copyright 2017 QSAN Technology, Inc. All Right Reserved.
Technical Support
Do you have any questions or need help troubleshooting a problem? Please contact QSAN
Support, we will reply to you as soon as possible.
Via the Web: http://www.qsan.com/en/contact_support.php
Via Telephone: [phone] extension 136
(Service hours: 09:30 - 18:00, Monday - Friday, UTC+8)
Via Skype Chat, Skype ID: qsan.support
(Service hours: 09:30 - 02:00, Monday - Friday, UTC+8, Summertime: 09:30 - 01:00)
Via Email: [e-mail]
Information, Tip and Caution
This manual uses the following symbols to draw attention to important safety and
operational information.
INFORMATION:
INFORMATION provides useful knowledge, definition, or terminology for
reference.
TIP:
TIP provides helpful suggestions for performing tasks more effectively.
CAUTION:
CAUTION indicates that failure to take a specified action could result in
damage to the system.

3
Conventions
The following table describes the typographic conventions used in this manual.
Conventions
Description
Bold
Indicates text on a window, other than the window title, including
menus, menu options, buttons, fields, and labels.
Example: Click the OK button.
<Italic>
Indicates a variable, which is a placeholder for actual text provided
by the user or system.
Example: copy <source-file> <target-file>.
[ ] square
brackets
Indicates optional values.
Example: [ a | b ] indicates that you can choose a, b, or nothing.
{ } braces
Indicates required or expected values.
Example: { a | b } indicates that you must choose either a or b.
| vertical bar
Indicates that you have a choice between two or more options or
arguments.
/ Slash
Indicates all options or arguments.
underline
Indicates the default value.
Example: [ a | b ]

4© Copyright 2017 QSAN Technology, Inc. All Right Reserved.
1. Overview
Thank you for purchasing QSAN XN5004T. The QSAN XN5004T is a high-performance
storage solution that features high availability, reliability, flexibility and easy management.
Before setting up your new XN5004T, please check the package contents to verify those
items below. Besides, make sure to read the safety instructions carefully.
1.1. Package Contents
Main Unit x1
AC Power cord x1
RJ45 Cable x2
Lock Key x1
Screws for 2.5’’ Drives x16

5
1.2. XN5004T Product Overview
QSAN XN5004T is a simple, solid and stylish storage device, the device is composed of
system hardware and the QSM operating system. The system hardware specifies
breakthrough 4+1(3.5’’ LFF x4 + 2.5’’ SFF x1) design that can benefit every workgroup and
SMB user. Following is the feature list of XN5004T:
4+1 (3.5’’ LFF x4 + 2.5’’ SFF2x1) exclusive design.
With Intel®Celeron®2.9GHz Dual-Core Processor.
8GB DDR4 SO-DIMM RAM that can be expanded up to 32GB.
Built-in 1GbE Ethernet LAN ports x4.
Exclusive service door for a memory upgrade.
Screw-less design for HDD / SSD installation.
Following tables are hardware specifications of XN5004T.
Model Name
XN5004T
Form Factor
Tower, 4bay (LFF)+1 (SFF)
CPU
Intel® Celeron® 2.9GHz Dual-Core Processor
RAM
8GB DDR4 SO-DIMM (Max 32GB)
Note: The pre-install memory modules may need to be replaced when
expanding the memory.
USB
USB 3.0 x5 (Front x1, Rear x4)
Flash
8GB USB DOM
HDMI
1
Tray type
3.5’’ HDD tray with key lock x4
2.5’’ SSD tray x1
No. of Internal Hard Disks
4 (LFF disk) + 1 (SFF disk)
Max. Raw Capacity
10TB x4 + 2TB = 42 TB (LFF=10TB, SFF= 2TB)
Hard Drive Interface
SATA 6Gb/s (backward compatible with SATA 3Gb/s)
Expansion Slot
PCIe Gen3 x8 for 10 GbE / 40 GbE / Thunderbolt 3.0 adapter card
Ethernet Ports
1GbE LAN (RJ45) x4
PSU
FLEX ATX 200W
Dimension (H x W x D) mm
177 x 190 x 235
Agency Certifications
FCC Class B • CE Class B • BSMI Class B • VCCI Class B •
RCM Class B • KCC Class B
Note: Model specifications are subject to change without notice. Please refer to http://www.qsan.com for the latest information.
LFF : Large Form Factor / 3.5” disk drive
2 SFF : Small Form Factor / 2.5” disk drive

6© Copyright 2017 QSAN Technology, Inc. All Right Reserved.
2. Hardware Overview
This chapter outlines the key hardware components of the XN5004T system. After reading this
chapter, you will have a basic understanding of each XN5004T hardware component and give you
the ability to configure and operate your system successfully. Following is the key components of
XN5004T:
Front and Rear Panel
System Disk Drive Numbering
Disk Drive Form Factors
2.1. Front and Rear Panel
The figure below contains the information about buttons and indicators modules.

7
Table 2-1 Descriptions of System Controls and Indicators.
For a better understanding of the related colors and behaviors of each indicator on the front
panel, please refer to the chapter 7. LED Indicator Table section.
2.2. System Disk Drive Numbering
The figure illustrates the XN5004T system disk drive numbering.
Number
Location
Description
1
Front
Power button / LED Indicator for Power and System Status
2
USB copy button / LED Indicator for USB Status
3
USB 3.0 Port
4
LED Indicator for LAN Status
5
LED Indicator for Expansion Unit Status
6
LED Indicator for HDD and SSD Status
7
Service Door
8
Back
Power Port
9
Additional PCIe Slot for Expansion (Gen3 x 8)
10
HDMI Port
11
Gigabit LAN Port
12
USB 3.0 Port
13
Kensington Lock
14
Reset to Factory Default Button

8© Copyright 2017 QSAN Technology, Inc. All Right Reserved.
2.3. Disk Drive Form Factors
QSAN has tested and approved the popular SATA HDDs and SSD models available on the
market, you have the highest flexibility to choose the most advanced HDDs or SSD available
from the manufacturers or purchase the best cost/performance SATA HDDs or SSD from
the market, it will significantly reduce your IT infrastructure investment cost. Please refer to
the following website for the compatibility of HDD and SSD:
https://www.qsan.com/en/download.php?cid=5
Table 2-2 Supported Disk Drive Types
Form Factor
Number of Trays
Supported Drive Type
Type1: 3.5” LFF Tray
4
3.5’’/2.5’’ SATA HDD
2.5’’ SATA SSD
Type2: 2.5” SFF Tray
1
2.5’’ SATA SSD
TIP:
1. 2.5” SATA drives can also be installed on 3.5” LFF trays.
2. If you would like to maximize volume space with RAID being set, we
recommend that all your installed drives be the same size.

9
3. Install the System Hardware
This chapter will show you the procedure of the XCubeNAS hardware installation and initial
configuration.
3.1. Install the Disk Drive in the Tray
3.1.1. Tools and Parts for Drive Installation
At least one 3.5” or 2.5” SATA drive (please visit www.qsan.com for compatible drive
models).
A screwdriver (Phillips #1, for installing 2.5” SATA drive on LFF only).
CAUTION:
Please ensure that there is no data on the disk to prevent important data
being formatted
3.1.2. Install the Disk Drive (LFF)
1. Open the drive tray.
①Push to release the carrier handle.

10 © Copyright 2017 QSAN Technology, Inc. All Right Reserved.
②Hold the carrier handle and pull out the disk drive tray, repeat the steps above to
remove other disk drive tray.
2. Install a 3.5’’ HDD into a LFF tray.
①Remove both brackets from each side of the tray by following the arrow direction
shown on the bracket (please see the figure below).

11
②Place the drive on the tray and clip-in both brackets to tighten the disk drive to the
tray.
3. Install a 2.5’’ SSD into a LFF tray.
①Only remove the bracket next to the 2.5” screw holes (they are marked on the
bottom of the tray).
②Place the drive in the blue area (shown below) of the tray.
③Turn the tray upside down and secure the drive from the bottom of the tray with four
screws provided in the accessory box.

12 © Copyright 2017 QSAN Technology, Inc. All Right Reserved.
4. Install a LFF tray into the XCubeNAS.
①Insert the loaded drive tray into the empty drive bay all the way to the bottom until
the carrier handle can be closed.
TIP:
Make sure the tray is pushed in all the way, otherwise the drive might not
function properly.
5. Repeat the steps above to install all prepared drives.
6. Lock/unlock the LFF tray.
①Use the key provided in the accessory box to lock/unlock the carrier handle lock.

13
3.1.3. Install the Disk Drive (SFF)
1. Open the service door and pull out a SFF tray.
①Use the key provided in the accessory box to press the door button.
②Remove the service door.

14 © Copyright 2017 QSAN Technology, Inc. All Right Reserved.
2. Install a 2.5’’ SSD into a SFF tray.
①Hold down the release button and pull out the disk drive tray from the XCubeNAS.
②Follow the mark shown on the side of the SFF tray and place the SSD with its label
side facing accordingly.
③Secure the disk drive by making sure the four pins on the side of the SFF tray is
clutched to the disk drive.