Quadra-Fire SRV7000-451 User manual

R
www.quadrare.com 7014-101F April 1, 2009
User’s Manual
DO NOT DISCARD THIS MANUAL
NOTICE
• Importantoperatingand
maintenance instruc-
tionsincluded.
• Leavethismanualwith
partyresponsibleforuse
andoperation.
• Read,understandand
follow these instruc-
tionsforsafeinstalla-
tionandoperation.
DO NOT
DISCARD
O-T L
Tested and
Listed by Portland
Oregon USA
OMNI-Test Laboratories, Inc.
CUS
WALL CONTROL
Part SRV7000-451
A. Introduction ...................................................2
B. Main Screen
1,. SystemStatusCodes .........................2
 2. CurrentTime .......................................2
3. SetTemperature .................................2
 4. NoticationIcons.................................2
5. FunctionButtons .................................3
 6. CurrentTemperature ..........................3
C. General Information about using the
Wall Control .....................................................3
TABLE OF CONTENTS
Checkbuildingcodespriortoinstallation.
• Installation MUST comply with local, regional, state and
nationalcodesandregulations.
• Consult local building, re ofcials or authorities having
jurisdiction about restrictions, installation inspection, and
permits.
CAUTION
Hearth & Home Technologies
1445 North Highway, Colville, WA 99114
Division of HNI INDUSTRIES
CONTACT INFORMATION:
Please contact your Quadra-Fire dealer with any questions or
concerns. For the number of your nearest Quadra-Fire dealer log
on to www.quadrare.com
D. Main Menu
 1. SetComfortLevel(Temperature).......3
2. Auto/Manual/Off..................................4
 3. FuelType............................................4
 4. Programming ......................................5
 5. SetDay/Time......................................4
 6. UserSettings ......................................6-7
E. Quick Start Guide............................................8-9
F. Service Information.........................................10
G. Error Codes.....................................................10
H. Battery Back-up (Optional) ............................10
I. Troubleshooting Guide....................................11
Mt. Vernon Pellet Appliances (AE)
EDGE™ 60 Pellet Fireplace

Page2 7014-101F April 1, 2009
R
A. Introduction
Welcome to the Quadra-Fire family. This manual will help
you understand and operate the wall control attached to
yournewpelletAdvancedEnergyappliance.
TheQuadra-Fire WallControlis not just atraditional ther-
mostat,butanintegralpartofthepelletappliancesystem.
While it has many of the features one would expect from
an advanced thermostat, including programmable setback
capabilitiesandcurrenttemperaturedisplay,italsoindicates
thesystem’scurrentoperatingcycleandstate.Itdoesthis
by communicating with the appliance via a wired connec-
tion.
Additionally,itallowsyoutosetparametersthatwilloptimize
theperformanceofyourpelletappliancesystem.Thesepa-
rametersareaccessedwithaneasytonavigatemenusys-
tem.
READY
73 Set at: 73
12:30 PM
HEATOUTPUT
MENU
CurrentTime
System Status
Current Set
Temperature
Current
Temperature
Function Labels for the Function Buttons
Notifications
Icons
Figure 2.1
Figure 2.2
B. The Main Screen
Thekeytobeingcomfortablewhileoperatingyournewwall
controlis to familiarize yourselfwith the main screen.The
mainscreenshows,ataglance, the statusofthesystem,
themostimportantsettingsandthecurrenttemperature.Ad-
ditionally,themainscreenindicateswithsimpleiconsmany
useractionsrequiredtokeepyourapplianceworkingasin-
tended. Figure 2.1.
1. System Status Codes
Thestatusareaisusedtoindicatethecurrentstatusofthe
system.Itindicatesifthesystemisrunninginautomaticor
manualcycle,ifitisturnedonoroffandwhereitisinthe
operatingsequence.
a. START-UP
Indicatesthattheapplianceisinstart-upcycleandisinthe
processoflightinganinitialchargeoffuel.
b. SS-LOW or SS-MED (SS = soft start)
Indicatesthesoft-startportionofthelightingsequence.In
thesestagestherebeginstograduallybuildtooperating
temperature.
c. AUTO: (x) or MAN: (x) (x) = heat output level
Indicates both the operating cycle (automatic or manual)
andthecurrentheatoutputlevel.Theheatoutputlevelwill
be“H”high,“MH”mediumhigh,“M”medium,“ML”medium
lowand“L”low.
d. READY
Indicatesthatthesystemisturnedonandisfunctioningnor-
mally,butthereisnocallforheat(theroomtemperatureis
notbelowthesettemperature).See Figure 7.1 on page 7.
e. SHUTDOWN
Indicatesthesystemisshuttingdown,eitherbecauseitisno
longercallingforheatorthemaximumburntimehasbeen
reachedandthesystemmustrunanauto-cleancycle.
f. AUTO-CLEAN
Indicatesthesystemisrunningtherepotauto-cleancycle.
g. OFF
Indicatesthesystemhasbeenshutdownbytheuser.
h. MAINT BURN (Battery Back-up Only)
Themaintenanceburnistokeepthesystemfromshutting
downwhenoperatingonbatterybackup.Theappliancewill
notautomaticallyre-lightinmanualmode.
2. Current Time
Indicatesthecurrenttime.Thetimeisusedfortheprogram-
mablesetbackfeaturesofthewallcontrol.
3. Set Temperature
Indicates the current set temperature. It will change auto-
maticallyasthe control progresses throughthe7 day set-
backprogram.IfthewallcontrolisinHOLDTEMPcyclethe
“Setat:”indicationwillchangeto“Holdat:”anddisplaysthe
operatingtemperaturesetting.
4. Notication Icons
Thesystemnoticationareausesiconstoindicateifanac-
tionneedstobetaken.Inbatterymodeitindicatestheap-
proximatechargelevelofthebattery.
HopperLidOpen DoorOpen LowFuel
FullyCharged 2/3Charge 1/3Charge NoCharge
OperatingonOptionalBatteryBackup

R
April 1, 2009 7014-101F Page3
C. General Information About Using the Wall
Control
Whenabuttonispressedandthescreenchangesfromthe
mainscreentooneoftheotherscreens,thebacklightwillil-
luminatethedisplayarea.Asbuttonsarepressed,theback-
lightcontinuestobeilluminated.
Most screens have a DONE button which can be used to
returntothepreviousscreenultimatelyreturningtothemain
screen.
Thewallcontrolwillautomaticallyrevertbacktothestarting
screenifthereisnoactivityfor15secondsexceptforthe
COMFIRMFUELCHANGEscreen.Themainscreenwillbe
illuminated for an additional 10 seconds and the backlight
willshutoff.
Ifthewallcontrolissubjectedtoastaticshock,thescreen
maygoblank.Ifthishappens,wait25secondsandpress
anybutton.Thiswillresetthescreenrestorefunctionality
andturnonthebacklight.Ifthisdoesnotwork,callyour
dealer.
D. The Main Menu
Themenuis the heart ofcustomizingthe operation of the
pelletappliancesystemtoyourpersonalliking.Thechoices
onthismenuare:
Auto/Manual/Off
User Settings
Fuel Type
MENU
Set Comfort Level
Program
Set Date
Service Info
MENU
Set Day/Time
Figure 3.1
5. Function Buttons
Thefunctionbuttonshavetwolabelsabovetheminthedis-
playarea.Theirlabelscanchangedependingonthemenu
screen.Onthemainscreentheleftbuttonwillbringupthe
systemmenuandtherightbuttonhasfunctionalityonlyin
MANUALcycle.Figure 3.2.
6. Current Temperature
Thecurrenttemperatureareaindicatesthetemperatureof
the room where the wall control is located. The tempera-
turedisplayedcanbeinunitsofFahrenheitorCelsius.The
desired units can be selected via the system menu.  See
Figure 6.5 on page 6.
1. Set Comfort Level (Temperature)
The most basic operation of the wall control is to turn the
applianceonoroffdependingontherequirementforheat.
Fromthemainscreen,theSETCOMFORTLEVELscreen
canbeactivatedbypressingtheUPorDOWNbuttononthe
rightsideofthedisplayarea.
Thersttimeeitherbuttonispressedthedisplaychangesto
theSETCOMFORTLEVELscreenandshowsthecurrent
settemperature.SubsequentpressesorholdingtheUPor
DOWNbuttonwillchangethesettemperature. Figure 3.2.
You can override the programming either permanently or
temporarily.  The HOLDTEMP button (lower right) on the
SET COMFORT LEVEL screen is used to override preset
programming. Figure 3.3.  By pressing the HOLD TEMP
button,thecurrentsettemperaturewillpermanentlyoverride
anyprogrammedtemperatureinthe7daysetbackprogram-
ming.Thisisaconvenientwayofoverridingaprogramwhen
your schedule changes temporarily and you don’t want to
reprogramthesetbackfunctionsonthewallcontrol.
Toreleasethepermanentoverride,pressthebuttonlabeled
RESUMEwhenintheHOLDTEMPcycle.Pressingthebut-
tonagainwillresumetheprogrammingatthenextprogram
interval.Figure 3.4.
To temporarily override the programming, use the UP and
DOWNbuttonsonlyanddonotpresstheHOLDTEMPbut-
ton.Thedisplaywillshowhowlongthenewtemperaturewill
hold before it returns to the next scheduled programming.
Figure 3.3.
COMFORT LEVEL
70.5 F
ON HOLD
RESUME
DONE
Figure 3.3
Figure 3.2
Function Buttons
Buttons
Up
Down
Figure 3.4

Page4 7014-101F April 1, 2009
R
b. Manual
In MANUAL cycle, the heat output remains the same re-
gardless of the difference between the set and room tem-
peratures. The wall control will function as a simple on/off
thermostat.WhenthesystemissettoMANUALtheHEAT
OUTPUTselectionisaddedinthelowerrightcorner.
Pressthebuttonunderthisselectiontoaccessthisfeature.
TheHEATOUTPUTscreenisusedtosetthelevelofheat
produced whenever the wall control calls for heat. Figure
4.3. TheHEATOUTPUTscreenisnotaccessibleinAUTO-
MATICcycle.
AUTO/MANUAL SETTINGS
Manual
Off
Automatic
Manual
Medium
AUTO/MANUAL SETTINGS
Manual
Off
Automatic
a. Automatic
IntheAUTOMATICcyclethewallcontrolwillturntheappli-
anceonandoffautomaticallyandalsoturnstheheatoutput
levelupordowndependingonthetemperaturesetting.The
furtherawaytheroomtemperatureisfromthesettempera-
ture,thehighertheheatoutput.
Figure 4.1
2. Auto / Manual / Off Selection
Figure 4.2
Figure 4.3
3. Fuel Type
TheFUELTYPEscreenisusedtoselectthefuelthatwillbe
usedwiththepelletsystem.Thelistonthisscreenindicates
allfuelchoicesavailabletoburnintheappliance.
NOTE: The list of fuels can be updated by your local
dealer as they become available.
Toselectafueltype,usetheUP/DOWNbuttonstoscrollto
thedesiredfueltypeandthenpressthebuttonunder“Se-
lect”.Thearrowwillchangetoindicatethecurrentlyselect-
edfuel.
NOTE:Ifyouareburningahighashfuelsetthefuelselec-
tionto“UtilityPellets”.
Whenpurchasingcornorwheattoburninyourappliance,
readtheingredientlabelverycarefully.Do NOT purchase
fuel that contains any additivessuchasoils(i.e.soybean
oil)andmealsasitwillresultinpoorapplianceperformance.
Ifyouarebuyingcornorwheattheonlyingredientthatshould
belistediscornorwheat.
Figure 4.5
c. OFF
Thisselectionturnstheapplianceoff.Whentheappliance
issettoOFF,itwillnotlightregardlessofroomtemperature.
Usethissettingwhencleaningandmaintainingyourappli-
ance.
AUTO/MANUAL SETTINGS
Manual
Off
Automatic
Figure 4.4
4. Program (7 Day Programming)
Thewallcontrolispre-programmedat68oFforalltimeset-
tings.Itwillremainthereuntilitisre-programmed.
Thewallcontrolcanbeprogrammedasasetbackthermo-
stat.Eachdayoftheweekhasfourprogramperiods.The
wallcontrolmenushavesomefeaturesthatmakeiteasyto
programgroupsofdaysalike.Thisminimizesthenumber
ofstepsrequiredtoprogramthewallcontrolformostap-
plications.
To access the programming screen, select Program from
themenuscreenandthenselectthedesiredprogramming
rangefromthePROGRAMMINGRANGEscreen.
Monday
Full Week
Mon-Fri
Sat-Sun
PROGRAMMING RANGE
Figure 4.6
SunflowerSeeds
Corn
UtilityPellet
SoftwoodPellet
Wheat
HardwoodPellet
DONE SELECT
FUEL SELECTION

R
April 1, 2009 7014-101F Page5
a. Full Week
NOTE: Itisimportanttonotethatthemostrecentprogram-
mingentrywilloverrideallpreviousprogrammingforanindi-
vidualdayorrangeofdays.
Thesmalltriangleontheleftsideindicatesthecurrentactive
programmingline.Figure 4.6 on page 4.Foreachofthe
fourintervalsavailabletoprogramtherearethreeadjustable
values:sethour,setminutesandsettemperature.Youwill
needtoincreaseordecreasethehourtochangefromAM
toPM.
When the screen is rst entered the “Wake Hour” is high-
lighted.  Use the UP/DOWN buttons to adjust the hour to
thedesiredhourandpressthebuttonunder“Set/Next”.The
highlightwillmoveto theminutesdisplay.Adjustthemin-
utesandpress“Set/Next.”Thehighlightisnowonthetem-
peraturevalue.Set thedesiredtemperaturefortheWake
periodandpress“Set/Next.”
ThehighlightisnowonthehourdisplayfortheDayperiod,
and the triangle has moved to the second line.  Continue
programmingeachvalueasdesired.(Tostorethenalvalue
besuretopress“Set/Next”toreturnthehighlighttotherst
valueonthescreen.)
When you are nished making changes, or if you just en-
tered the programming screen to view the set program,
press “Done” or let the display return to the main screen
automatically.
PROGRAM: Full Week
Wake: 6:30 AM 68 F
o
Day: 7:59 AM 68 F
o
Evening: 4:00 PM 68 F
o
Night: 11:00 PM 68 F
o
DONE SET/NEXT
PROGRAM: Full Week
Wake: 6:30 AM 68 F
o
Day: 7:59 AM 68 F
o
Evening: 4:00 PM 68 F
o
Night: 11:00 PM 68 F
o
DONE SET/NEXT
PROGRAM: Full Week
Wake: 6:30 AM 68 F
o
Day: 7:59 AM 68 F
o
Evening: 4:00 PM 68 F
o
Night: 11:00 PM 68 F
o
DONE SET/NEXT
Figure 5.1
Figure 5.2
Figure 5.3
5. Set Day/time
a. Set Day/Time
In order for the setback function to work properly the wall
control must be aware of the current time. The SET DAY/
TIME screen is used to set the system clock. When the
screenisenteredthedayoftheweekishighlighted.
Use the UP/DOWN buttons to change this to the current
dayoftheweek.Pressthebuttonunder“Set/Next”andthe
highlightwillbemovedtothecurrenthoureld.Again,use
theUP/DOWNbuttonstosetthistothecurrenthour.Press
the“Set/Next”buttonagainandthecurrentminutedisplayis
highlighted.
UsetheUP/DOWNbuttonstoadjusttothecorrectminutes
andpress“Set/Next”onelasttime.Thehighlightwillmove
backtotheoriginaldayofweekdisplay.
Wednesday 10 47
DONE SET/NEXT
Figure 5.4
Wednesday 47
10
Wednesday 47
10
Figure 5.5
Figure 5.6

Page6 7014-101F April 1, 2009
R
b. Set Date
WhentheSETDATEscreenisenteredthemonthnameis
highlighted.UsetheUP/DOWNbuttonstoselecttheproper
monththenpressthebuttonunder“Set/Next.”
Thehighlightwillmovetothedayofthemonthdisplay.Using
the UP/DOWN buttons, select the current date then press
“Set/Next.”Thehighlightwillmovetotheyeardisplay.Select
thecurrentyearandpress“Set/Next”thenthehighlightwill
bebackonthemonthnamedisplay.
September 2007
September 2007
28
September 2007
28
Figure 6.1
Figure 6.2
Figure 6.3
6. User Settings
Items that are rarely changed are stored under the USER
SETTINGS.
a. Temp Units F/C
TheTEMPUNITSscreenisusedtochangefromFahren-
heittoCelsiusandbackforthetemperaturesdisplayed.
b. Flame Height Adjust
The FLAME HEIGHTADJUST screen is used to adjust the
ame height (fuel feed rate) for specic installation and fuel
type.Thedealerwillusuallyadjustthisifnecessaryoninstal-
lationandcanadviseon specicsettingsforaparticularap-
plication.
Figure 6.4
Figure 6.5
Figure 6.6
USER SETTINGS
Temp Units F/C
Flame Height Adjust
Temp Differential
USER SETTINGS
Temp Cal
Properties
Elevations
Conv Blower Speed

R
April 1, 2009 7014-101F Page7
d. Temperature Calibration
TheTEMPERATURECALscreenisusedtocalibratethe
temperatureonthewallcontrol.Ifforsomereasonyoufeel
thewall control isnotaccurately reading thetemperature
you can calibrate it to a thermostat that you know is ac-
curate.PresstheUP/DOWNbuttonsto the desired tem-
perature.
c. Temp Differential
The TEMPERATURE DIFFERENTIAL screen is used to
change the set default temperature differential. This sets
howfarbelowthesetpointthewallcontrolallowstheroom
temperaturetofallbeforetheapplianceturnsbackon.Itis
usuallysetattimeofinstallation.
Figure 7.1
e. Properties
ThePROPERTIESscreenshowstheversionofsoftwarefor
thecontrolboardandwallcontrol.Ifyouareplacingaservice
callwithyourdealer,theymayaskyoutogotothisscreen
andreadthemtheinformationunder“WC”and“SC”.
TEMPERATURE CAL
71.6 OFCal Adj:
-13
DONE SET
WC
SC
CB
CV
40h
6Bh
000
000
UFTI: 029
Rev: 004
TC: -28
PROPERTIES
DONE
Figure 7.2
Figure 7.3
f. Elevation
TheELEVATIONscreenallowsyoutoadjusttheappliance
to your specic elevation. Press the UP/DOWN buttons
to select your elevation.  The message in the center will
changebetweenNORMALandHIGH.IfyouselectHIGH,
itwillreplacethenormalfueltableswithspecichighfuel
tables.YouMUSTselectafueltypeafterselectingHIGH.
Please note that changing the elevation will delete any
custom or new fuel table loaded into the appliance.  You
must conrm your choice on the CONFIRM ELEVATION
CHANGEscreen.Thisallowsyoutoreverseyourdecision
ifnecessary. Figure 7.5.
ELEVATION
Over 4000 FT
Normal / High
Up to 4000 FT
DONE
Figure 7.4
g. Convection Blower Speed
The CONV BLOWER SPEED screen allows you to ad-
justtheblowerspeedtoyourindividualpreference.Press
theUP/DOWNbuttonsto select your blower speed.The
messageinthecenterwillchangebetweenNORMALand
QUIET.
NORMALallowstheconvectionblowertoreachmaximum
RPMat135degreesandQUIETat165degrees.
CONV BLOWER SPEED
Normal
Normal / Quiet
Quiet
DONE
Figure 7.6
CONFIRM ELEVATION CHANGE
YES
Changing elevations will
delete any custom or
new fuel tables loaded into
the stove.
Are you sure?
NO
Figure 7.5

Page8 7014-101F April 1, 2009
R
E. Quick Start Guide
NOTICE: Anybuttonpressedwillturnonthebacklight.Thewallcontrolwillauto-
maticallyrevertbacktothestartingscreenifthereisnoactivityfor15seconds;
exceptforthe“CONFIRMFUELCHANGE”screen.
.
READY
71
Set at: 68
12:30 PM
MENU
1. Atthestartingscreen,press“MENU”
button once or twice until “MENU”
screenappears.
2. Highlight“FUELTYPE”usingthe“UP/
DOWN”buttonstotherightsideofthe
display.Press“SELECT”.
Auto/Manual/Off
User Settings
Fuel Type
MENU
Set Comfort Level
3. Scroll down and highlight “HARD-
WOODPELLET”oryourfueltype.
Sunflower Seeds
Wheat
FUEL SELECTION
Softwood Pellet
Hardwood Pellet
5. Press “DONE” to conrm fuel
change.
CONFIRM FUEL CHANGE
Please empty hopper
of old fuel type and
ensure firebox is clean.
Please refer to
section 8 in manual.
DONE
2. Highlight“AUTO/MANUAL/OFF”.
Press“SELECT”.
User Settings
Fuel Type
MENU
Set Comfort Level
Auto/Manual/Off
3. Highlight“MANUAL”.Press“SELECT”.
AUTO/MANUAL SETTINGS
Manual
Off
Automatic
Manual
CHOOSING FUEL TYPE
TURNING ON APPLIANCE
7. Fill the hopper with fuel. If the hop-
perwascompletelyemptyorhasrun
outoffuel,putapproximately1/2cup
ofpelletsinto therepotfora quick
restart.
8. Be sure the hopper lid and glass
doorarebothclosed.
1. Atthestartingscreen,press“MENU”.
Function Buttons
Buttons
Up
Down
READY
73 Set at: 73
12:30 PM
HEATOUTPUT
MENU
Room
Temp
Wall Control for Reference
6. Press“DONE”twiceorwait15sec-
onds for starting screen to re-ap-
pear.
4. Press“DONE”twiceorwait15sec-
onds for starting screen to re-ap-
pear.
READY
71 Set at: 68
12:30 PM
MENU
4. Nowpress“SELECT”tochoosenew
fuel.
READY
71
Set at: 68
12:30 PM
MENU
1. Atthestartingscreen,press“MENU”
button once or twice until “MENU”
screenappears.
3. Highlight“TEMPUNITSF/C”usingthe
“UP/DOWN”buttonstotherightsideof
thedisplay.Press“SELECT”.
CHOOSING TEMP UNIT:
°F or °C
5. Press“DONE”twice,orwait15sec-
ondsforstartingscreentore-appear.
4. Press the “UP” or “DOWN” button
to set desired temperature unit and
press“SELECT”..
USER SETTINGS
Flame Height Adjust
Temp Differential
Temp Units F/C
Auto/Manual/Off
Fuel Type
Set Comfort Level
User Settings
MENU
2. Highlight“USERSETTINGS”usingthe
“UP/DOWN”buttonstotherightsideof
thedisplay.Press“SELECT”.

R
April 1, 2009 7014-101F Page
READY
71
Set at: 74
12:30 PM
HEATOUTPUT
MENU
Hold at:
Medium High
1. At the starting screen, press “HEAT
OUTPUT”.
2. Usethe“UP”buttontochange“HEAT
OUTPUTLEVEL”to”MEDIUM-HIGH”.
SETTING HEAT OUTPUT
1. Pressandhold“UP”or“DOWN”but-
tontosetdesiredtemperature.
74ºF
2. Press“HOLDTEMP”.
SETTING COMFORT LEVEL
READY
71 Set at: 68
12:30 PM
HEATOUTPUT
MENU
NOTE: Set temperature must be 3
degrees higher than room
temperature for appliance to
start.
SET COMFORT LEVEL
ON HOLD
RESUME
DONE
74ºF
3. Press“DONE”.
3. Press“DONE”twiceorwait15seconds
forstartingscreentore-appear.
E. Quick Start Guide (Cont’d)
HOPPER OUT OF FUEL
SHUTDOWN
71 Set at: 74
12:30 PM
HEATOUTPUT
MENU
Hold at:
STARTUP
71 Set at: 74
12:30 PM
HEATOUTPUT
MENU
Hold at:
Min Firepot Temp
SERVICE
RETRY
ERROR LIST
1. Iftheappliancehasstoppedoperat-
ing,checkthewallcontrolscreen.If
itisshowing“MinFirepotTemp”the
hopperhasrunoutoffuel.
2. Fill the hopper with fuel and press
the“RETRY”buttontwice.Therst
timeturnsonthebacklight,thesec-
ondtimestartstheretryfunction.
3. Ifthewallcontrolscreenchangesto
a“SHUTDOWN”screenthatmeans
yourappliancehasnotcompletedthe
full shutdown cycle.  Depending on
whereitwasinthecycleitcantake
fromonetotenminutestorestart.
Whentheshutdowncycleiscomplete
the wall control screen will display
“STARTUP”.ContinuetoStep4.
4. Ifthewallcontrolscreenchangesto
a “STARTUP” screen after pressing
“RETRY”thatmeansyourappliance
hasalreadycompletedtheshutdown
cycle.  You must wait until the wall
control screen displays the startup
screenandthen put1/2cupof pel-
letsintherepotforaquickrestart.
5. Besurethehopperlidandglassdoor
arebothclosed.

Page10 7014-101F April 1, 2009
R
G. Error Codes
Ifasystemerroroccursthatforcesthesystemtostopop-
eratinganerrorscreenappears.Dependingupontheerror
type, up to three retry attempts are allowed after which a
serviceprofessionalisrequired.
Press the ERROR LIST button to display the latest error.
Figure 10.1.Seepage 11foralistoferrorcodes.
F. Service Information
The SERVICE INFORMATION screen displays contact in-
formationforHearth&HomeTechnologiesCustomerSer-
viceLine.Thelocaldealermayhavechangedthisuponor
beforetheinstallationtoindicateadealerhotline.
www.quadrafire.com
to locate your nearest
dealer
DONE
ERROR LIST
Figure 10.2
MANUAL LIGHT PROCEDURE
Press “CONTINUE”
button to start manual
lighting sequence
Current Tem: 72 F
O
CONTINUE
MANUAL LIGHT PROCEDURE
Please wait while
feed charge is loading
into firepot
MANUAL LIGHT PROCEDURE
Open door...
Manually light fuel...
Close door
Figure 10.1
13 Volts 12 Volts 11 Volts Battery
Below
10 Volts
OperatingonBatteryBack-Up
• A battery icon appears on your wall control to let you
knowyouarenowoperatingonbatterypower.Figure
10.3.
• The re must be manually lit as the appliance will no
longerautomaticallylight.See page 4.
• Useonlyapprovedrestartinggeltostartthere.
• The high burn rate is no longer available on battery
back-up.
• Eachleveldropsdownonelevel,i.ethehighburnbe-
comesmedium-highburnandsoon.
• Ifthebatterychargefallsbelow10voltitcannolonger
sustaintheapplianceoperationandtheappliancewill
shutdown.Youmustdisconnectandreconnectthebat-
terytostartitupagain.
RecommendedBattery
• 12voltdeepcyclebattery,(i.e.,marineorRVtype).
• A 12 volt battery cable is available through your local
dealer.
Figure 10.3
MAINT BURN
73 Set at: 73
12:30 PM
HEATOUTPUT
MENU
“Maint Burn” will display when
the thermostat has reached the
set room temperature and will
run on low until it reaches its
auto-clean clycle time.
Battery icon.
Figure 10.4
WallControlDisplay
Thewallcontrolwilldisplaythebatteryiconwhenoperating
inthebatteryback-upmode.Figure 10.4.
H. Battery Back-up System (Optional)
Theappliancehasbeendesignedtooperateonanoptional
batteryback-upsystem.
If you have frequent power outages in your region, hook
theapplianceuptoa12voltbatteryanditwillautomatically
switchtobatterypowerintheeventofapowerfailure.The
12voltpowercordsoldasaseparateaccessorydoesnot
chargethebattery.
RefertotheOwner’sManualforyourapplianceforinstructions
onhowtoattachthecabletoyourappliance.Thefollowing
arethescreensyouwillseewhenusingaback-upbattery.

R
April 1, 2009 7014-101F Page11
I. TROUBLESHOOTING
Withproperinstallation,operation,andmaintenanceyourappliancewillprovideyearsoftrouble-freeservice.Ifyoudoexperienceaprob-
lem,thistroubleshootingguidewillassistaqualiedservicepersoninthediagnosisofaproblemandthecorrectiveactiontobetaken.
NOTE: This troubleshooting guide should only be used by a qualied service technician.
Error Message Possible Cause Corrective Action
Badwallcontrolorcontrolboard
3wireshavelooseconnectionsorinstalled
wrong
Replacewallcontrolorcontrolboard
Checkconnections
BADTCDROPTUBE
TC = Thermocouple
Droptubethermocoupleisbrokenorleads
arereversed
Checkconnections
Replacethermocouple
BADTCFIREPOT
TC = Thermocouple
Firepotthermocoupleisbrokenorleads
arereversed
Checkconnections
Replacethermocouple
SNAPDISCTRIPPED Overheatsensor(snapdisc)hastripped
Convectionblowermayneedcleaning
Ifhavepowerswitch,turnoff,manuallyreset
thesnapdisc&turnpowerbackon.Ifno
powerswitch,unplugappliance
Cleanconvectionblowerifneeded.
VACUUMSWERROR
SW = Switch
Vacuumswitchisbad
Vacuumhoseisplugged/disconnected
Checkconnections.By-passvacuumwith
jumperwire,ifrun,switchisbad.Replace
switch.
Checkvacuumhose
COMBBLOWERJAMMED Combustionblowerisblocked/jammed Removeblockage
Replaceblowerifnecessary
Ifhavepowerswitch,turnoff&turnbackonto
clearerror.Ifnotunplugtheappliance.
AUGERJAMMED Augerjammed,feedmotorbad Pullthefeedsystemandinspect
ClearjamandthenpressRetrybutton
MISSEDIGNITION Igniterbadorpoorharnessconnection
Outoffuelorfuelisbridginginhopper
Faultyrepotthermocouple,connectionis
shorted
Checkconnections,ifOKreplaceigniter
Breakupbridgingpellets.Rellhopper
Replacethethermocouple&pressRetry
MINFIREPOTTEMP Outoffuel Rellhopper
Addhandfulofpelletstotherepottoprimeit
PresstheRetrybutton
MAXDROPTUBETEMP Stoveinover-heatcondition
Wrongfueltablesetting
Flameheightsettoohigh
Componentsmayneedcleaning
Conrmsettingmatchesburningfuel
Adjustameheight
Cleantherebox,heatexchanger,convection
blower,repotandashpan
CONVBLOWERJAMMED Convectionblowerblocked/jammed Removeblockage
Replaceblowerifnecessary
Ifhavepowerswitch,turnoff&turnbackonto
clearerror.Ifnotunplugtheappliance.
CHECKASHPAN Auto-cleanjammed
Auto-cleanswitchisbad
Linkagehasbecomedisconnected
Ifashpanisempty,checkforajam.Usea
screwdriverandrmlypushintherepotoor
holesandexspringandpushtowardhome
toreleasejam.
Replaceswitch
Reconnectlinkage.
SCREENGOESBLANK Staticdischargeornearbylighteningor
ElectricFastTransientsattheinputmains
Ifhavepowerswitch,turnoff&turnbackonto
refreshthescreen.Ifnotunplugtheappliance.
Hopperlidnotclosedalltheway
Switchisoutofadjustment(augerwillnot
function)
Closethelid.Ifthatdidn’tworkreplaethe
switch
Adjustorreplaceswitch
Fireboxdoorisnotlatchedproperly
Fireplacenotrolledincompletely
Adjustorreplacedoorswitch
Adjustorreplaceinterlockswitch
Outoffuel Checkthelatch,ifOK,replaceswitch

R
Hearth & Home Technologies
1445 North Highway
Colville, WA 99114
Division of HNI INDUSTRIES
CONTACT INFORMATION:
Please contact your Quadra-Fire dealer with any questions or concerns.
For the number of your nearest Quadra-Fire dealer
visit our web site at www.quadrare.com
Thisproductmaybecoveredbyoneormoreofthefollowingpatents:(UnitedStates)453510,4686807,4766876,473322,4811534,
5000162, 5016609, 5076254, 5113843, 5191877, 5218953, 5263471, 5328356, 5341794, 5347983, 5429495, 5452708, 5542407,
5601073, 5613487, 5647340, 5688568, 5762062, 5775408, 5890485, 5931661, 5941237, 5947112, 5996575, 6006743, 6019099,
6048195, 6053165, 6145502, 6170481, 6237588, 6296474, 6374822, 6413079, 6439226, 6484712, 6543698, 6550687, 6601579,
6672860, 6688302B2, 6715724B2, 672551, 6736133, 674840, 674842, 676426, 6774802, 676302, 6840261, 6848441,
6863064,6866205,686278,6875012,6880275,60803,61884,D320652,D445174,D462436;(Canada)12774,215264,
2225408,231372;(Australia)780250,780403,1418504orotherU.S.andforeignpatentspending.
Datepurchased/installed:
SerialNumber:  Locationonappliance:
Dealershippurchasedfrom:  Dealerphone:
Notes:
We recommend that you record the following pertinent
information for your appliance.
NOTICE
DO NOT DISCARD THIS MANUAL
• Importantoperatingand
maintenance instruc-
tionsincluded.
• Leavethismanualwith
partyresponsibleforuse
andoperation.
• Read,understandand
follow these instruc-
tionsforsafeinstalla-
tionandoperation.
DO NOT
DISCARD
Hearth & Home Technologies
1445 North Highway
Colville, WA 99114
Division of HNI INDUSTRIES
CONTACT INFORMATION:
Please contact your Quadra-Fire dealer with any questions or concerns.
For the number of your nearest Quadra-Fire dealer
visit our web site at www.quadrare.com
7014-101F April 1, 2009
Page12