Qvis EYE-4MP-FG/W Instruction manual

INSTALLATION & NETWORK
CONNECTION GUIDE
Camera models:
EYE-4MP-FG/W
MB-4MP-FW
4MP IP CAMERA
CCTV SURVEILLANCE
Updated: July 2016

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USER GUIDE CONTENTS
Introduction 4
Important safeguards and warnings 5
1 IP Camera Information & Data 6
1.1 EYE-4MP-FGW / EYE-4MP-VGW (Eyeball Dome Camera) 6
1.1.1 Technical Diagram - Dimensions 6
1.1.2 Specications 7
1.2MB-4MP-FW(MiniBulletCamera) 8
1.2.1 TechnicalDiagram-Dimensions 8
1.2.2 Specications 9
2 Camera to NVR connection instructions 10
2.1ConnectingtoaQvisCortexNVR 10
2.1.1Directconnection 10
2.1.2ConnectionoverLANnetwork(withDHCPserver) 10
2.1.3ConnectionoverLANnetwork(withoutDHCPserver) 11
2.2ConnectingtoaDahuaNVR 14
2.2.1DirectConnection 14
2.2.2ConnectionoverLANnetwork(withDHCPserver) 15
2.2.3ConnectionoverLANnetwork(withoutDHCPserver) 16
3 Download and install ActiveX plugin 18
4 Login 22
5 Live Preview 22
6 Replay 24
7 Set System Parameters 26
7.1Localcong 26
7.2AudioSetting 27
7.3VideoSettings 28
7.3.1OSDSettings-TextOverlay 28
7.3.2VideoCoding 29
7.3.3VideoMask 31
7.3.4VideoParameters 31
7.3.5PictureParameters 35
7.4SmartSettings(IntelligentVideoAnalysis 35
7.4.1SmartStream 35
7.4.2SmartDetect 37
7.4.3SmartControl 38

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USER GUIDE CONTENTS - Continued
7.5NetworkSettings 38
7.5.1BasicSettings 38
7.5.2LANSettings 39
7.5.3PPPOESettings 40
7.5.4UPNPSettings 41
7.5.5EmailSettings 42
7.5.6FTPSettings 44
7.5.7DDNSSettings 45
7.5.8VPNSettings 46
7.5.9RTSPSettings 47
7.5.10PublicIPnoticedbyemail 48
7.5.11ConnectSettings 49
7.6StorageSettings 49
7.6.1DeviceSettings 49
7.6.2RecordSettings 51
7.6.3SnapSettings 51
7.7AlarmSettings 53
7.7.1MotionDetection 53
7.7.2SensorDetection 54
7.7.3NetworkDetection 55
7.8COMSettings 57
7.9SystemSettings 58
7.9.1SystemInfo 58
7.9.2SystemTime 59
7.9.3UserManagement 60
7.9.4Upgrade 61
7.9.5PTZUpgrade 61
7.9.6Restore 62
7.9.7Reboot 62
7.9.8SystemLog 63
Appendix 1 Network Interface of IP Camera 64
Appendix 2 Default Network Parameters 64
Appendix 3 FAQs 64

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Introduction
ThankyouforpurchasingtheQvis 4 Mega Pixel IP Camera
Themainfeaturesofthiscamerainclude:
• UP TO 4MP High Resolution Images
• Full HD 1080P Video
• Dual Video Streams
• 3D Digital Noise Reduction
• DC12V & PoE
• Supports H.264 & H.265
• IP67 Weather-Proof Protection
This installationandconnectionguideisdesignedtobeareferencetoolfor
initialsetupandcongurationofthecamera.
Thisguidewillshowyou:
- Thecamera’stechnicaldata
- HowtosetupaconnectionbetweentheIPcameraandtoan
NVR,eitherbydirectconnectionoroveralocalnetwork
- Setuparemoteconnectiontothecamerausingawebbrowser
onaPCworkstation.
- Howtooperatethecamera’sremoteconnectionbrowser
interfacetocongurethecamera’sparametersandviewlive
videofeed.
Before installation and operation please read the following safeguards
and warnings carefully!

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Important Safeguards and Warnings
1. Electrical safety
• Allinstallationandoperationhereshouldconformtoyourlocalelectrical
safetycodes.
• Weassumenoliabilityorresponsibilityforalltheresorelectricalshock
causedbyimproperhandlingorinstallation.
• Wearenotliableforanyproblemscausedbyunauthorizedmodicationor
attemptedrepair.
2. Transportation Security
• Pleaseensurethattheproductdoesnotendureheavystresses,violent
vibrationorcontactwithwaterduringtransportation,storageand
installation.
• Pleaseusetheoriginalpackingmaterial(orthematerialofthesame
quality)ifyouneedtoreturnittovendor.
3. Installation
• Donotapplypowertotheproductbeforecompletinginstallation.
• Donotputanyobject(s)ontheproduct.
• Pleaseinstallaproperpowercut-offdeviceduringtheinstallation
connection.
4. Qualied engineers needed
• Alltheexaminationandrepairworkshouldbedonebythequaliedservice
engineers.Wearenotliableforanyproblemscausedbyunauthorised
modicationsorattemptedrepair.
5. Environment
• Thisproductshouldbeinstalledinacool,dryplaceawayfromdirect
sunlight,inammable,explosivesubstancesandetc.
• Pleasekeepitawayfromenvironmentsthatcontainelectromagnetic
radiationorobjectsthatproduceit.
• Pleaseprovidesoundventilationaroundthedeviceatalltimes.
• Donotallowthewaterandotherliquidtopenetrateintothedeviceif
casinghasbeencompromised.ThisseriesproductcomplieswiththeIP67
standardspeciedintheDegreesofProtectionProvidedbyEnclosure.
• Ensurelightningsurgeprotectionisinplacetomakesureyoufullyprotect
cameracircuitryfromelectricaloverload.
• PleasemakesuretheCCD(CMOS)componentisawayfromtheradiation
ofalaserbeamdevice.OtherwiseitmayresultinCCD(CMOS)optical
componentdamage.
• Itisrecommendedthatthegroundingstudsoftheproductshouldbe
grounded,sotofurtherenhancethereliabilityofthecamera.

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105.5
77.4
105.5
77.4
75.5
1 IP Camera Information & Data
1.1 EYE-4MP-FG/W (Eyeball Dome Camera)
1.1.1 Technical Diagram - Dimensions

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1.1.2 Specications
Models EYE-4MP-FG/W
Camera
Image Sensor 1/3”ProgressiveScanCMOSSensor
Minimum Illumination 0.05Lux(F1.2),0Lux(IRon)
Shutter time: Auto,1/25~1/10000s
Lens 3.6mmFixedLens
Lens Mount M12
Day & Night IRcutlterwithautoswitch
WDR >80dB
Digital Noise Reduction 3DNR
S/N Radio ≥50dB(AGCOFF)
Privacy Masking Upto4areas
General
Operating Conditions -20°C~+55°C,Lessthan90%RH
Power Supply DC12V/PoE(802.3af)
Power Consumption <3W
Weather Proof IP67
IR Range Upto30M
Dimensions Φ105.5mmx75.5mm
Weight 500grams
Max. User Access 8/20users,InternetExplorer
Smart Phone iPhone,iPad,Android
Network
Max Image Resolution 2688x1520
Resolution 2592x1520/2048x1520/1080P(1920x1080)/
D1(704x576)/VGA(640x480)/QVGA(320x240)
Frame Rate
Main Stream
2592x1520(1~15fps);
2048x1520/1080P
(1~25/30fps)
Sub Stream D1/VGA/QVGA
(1~25/30fps)
Network
Network Storage Videorecord,Pictureformat
Alarm Trigger Manual,Automatic(motiondetection,alarm,
schedule,cycle)
Protocols TCP/IP,UDP,RTP,RTSP,RTCP,HTTP,DNS,
DDNS,DHCP,FTP,NTP,PPPOE,SMTP,UPNP
Alarm Data Transmission FTP,E-mail,Browser,CMS
System Compatibility ONVIF2.4
Compression Standard
Video Compression H.264/H.265&MJPEG
H.265 code prole MainProle
Video bit rate 32KB~16Mbps,supportVBR,CBR
Dual Stream Dual-streamencoding
Interface
CommunicationInterface 1RJ4510M/100MEthernetinterface

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1.2 MB-4MP-FW (Mini Bullet Camera)
1.2.1 Technical Diagram - Dimensions
176.00
54.43
29.00
39.00
59.81
62.00

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1.2.2
Models MB-4MP-FW
Camera
Image Sensor 1/3”ProgressiveScanCMOSSensor
Minimum Illumination 0.05Lux(F1.2),0Lux(IRon)
Shutter time: Auto,1/25~1/10000s
Lens 3.6mmFixedLens
Lens Mount M12
Day & Night IRcutlterwithautoswitch
WDR >80dB
Digital Noise Reduction 3DNR
S/N Radio ≥50dB(AGCOFF)
Privacy Masking Upto4areas
General
Operating Conditions -20°C~+55°C,Lessthan90%RH
Power Supply DC12V/PoE(802.3af)
Power Consumption <3W
Weather Proof IP67
IR Range Upto30M
Dimensions Φ62mmx176mm
Weight 520grams
Max. User Access 8/20users,InternetExplorer
Smart Phone iPhone,iPad,Android
Network
Max Image Resolution 2688x1520
Resolution 2592x1520/2048x1520/1080P(1920x1080)/
D1(704x576)/VGA(640x480)/QVGA(320x240)
Frame Rate
Main Stream
2592x1520(1~15fps);
2048x1520/1080P
(1~25/30fps)
Sub Stream D1/VGA/QVGA
(1~25/30fps)
Network
Network Storage Videorecord,Pictureformat
Alarm Trigger Manual,Automatic(motiondetection,alarm,
schedule,cycle)
Protocols TCP/IP,UDP,RTP,RTSP,RTCP,HTTP,DNS,
DDNS,DHCP,FTP,NTP,PPPOE,SMTP,UPNP
Alarm Data Transmission FTP,E-mail,Browser,CMS
System Compatibility ONVIF2.4
Compression Standard
Video Compression H.264/H.265&MJPEG
H.265 code prole MainProle
Video bit rate 32KB~16Mbps,supportVBR,CBR
Dual Stream Dual-streamencoding
Interface
CommunicationInterface 1RJ4510M/100MEthernetinterface

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2 Camera to NVR connection instructions
2.1 Connecting to a Qvis Cortex NVR
2.1.1 Direct Connection
TheQvisCortexNVRhasaplugandplaycamerasetupasoneofitskey
features.ConnectthecameratooneofthePOEportsontherearofthe
NVRandthedevicewillautomaticallyndthecamera,displaythelivevideo
feedfromthecamera,andalsoaddittotheconnectedcameralist.
AutomaticdetectionbytheNVRwillonlyworkifthecamerahashadits
DHCPfunctionenabled(seeChapter5.4.2LanSetting).
2.1.2 Connection over LAN network (with DHCP server)
IfyouareconnectingthecameratoanetworkthathasaDHCPserver,
anditisconnectedtotheLANportontheNVRviaanexternalPoEswitch,
thenpleasefollowthesestepstosearchforthecamerasconnectedtothe
network:
These instructions need to be followed only if you are connecting the
camera to the NVR over a network that has a CPD server apart of it.
CMD icon
1. YouwillneedtondoutyourCCTV’snetworkIPaddressrange
tostartwith.TodothisyouwillneedtoconnectaWindowsPC,
viaanEthernetcable,tothesamerouterastheNVRis
connectedto.
2. SearchforthecommandpromptonWindows
bytypingin‘CMD’intothe‘Searchfor
programsandles’searchbarfoundby
clickingtheWindowslogobuttonatthebottom
lefthandcornerofthedesktoparea.
3. Oncethecommandprompthasloadedup,typein‘IPCONFIG’
andpressenter.ThisshouldbringuptheCCTVsystem’snetwork
addressdetails.TheIPaddresswillbefoundonthe‘IPv4’line,
pleasetakenoteofit.

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4. Onthe‘IPcameras:Setup,Add,RemoveandRename’sectionto
theNVR,addintheIPaddressoftheCCTV’snetworkintothe‘Start
IP’eld.Changethelastdigitto‘1’.AddthesameIPaddressinto
the‘EndIP’eldbutthistimechangethelastdigitto‘255’.Clickthe
‘Search’button.
5. TheNVRwillsearchforcameraswithinthisIPaddressrangeand
displaytheminthelistbelow.Doubleclickonthecamerasfoundto
connectthemwiththeNVR.
2.1.3 Connection over LAN network (without DHCP server)
IfyouareconnectingthecameratoanetworkthatdoesnothaveaDHCP
server,anditisconnectedtotheLANportontheNVRviaanexternalPoE
switch,thenpleasefollowthesestepstosearchforthecamerasconnected
tothenetwork:
These instructions need to be followed only if you are connecting the
camera to the NVR over a network that does not have a DHCP server
apart of it.
1. YouwillneedtondoutyourCCTV’snetworkIPaddressrangeto
startwith.TodothisyouwillneedtoconnectaWindowsPC,viaan
Ethernetcable,tothesamerouterastheNVRisconnectedto.
2. SearchforthecommandpromptonWindowsbytypingin‘CMD’into
the‘Searchforprogramsandles’searchbarfoundbyclickingthe
Windowslogobuttonatthebottomlefthandcornerofthedesktop
area.
3. Oncethecommandprompthasloadedup,typein‘IPCONFIG’and
pressenter.ThisshouldbringuptheCCTVsystem’snetworkaddress
details.TheIPaddresswillbefoundonthe‘IPv4’line,pleasetake
noteofit.

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4. Installthe‘DeviceSearch’softwaretoolontothePCorlaptop(the
softwarewillbeonthe‘Resource’discthatcomeswiththecamera).
5. Whenthesoftwaretoolhasbeeninstalled,clickthe‘Search’buttonto
ndthecameraonthenetwork(seepreviouspage).
6. Selectthecameraonthelistandthenclickonthe‘Set’buttontoopen
upthe‘NetworkParameters’setupwindow(seeimageonnextthe
page).
7. Selectthecameraonthelistandthenclickonthe‘Set’buttontoopen
upthe‘NetworkParameters’setupwindow(seeimageonnextthe
page).

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8. Setthecamera’sIPaddress,Gateway,andSubnetmasktomatch
appropriateLANrange,andclick‘OK’toset.
6. Onthe‘IPcameras:Setup,Add,RemoveandRename’sectionto
theNVR,addintheIPaddressoftheCCTV’snetworkintothe‘Start
IP’eld.Changethelastdigitto‘1’.AddthesameIPaddressinto
the‘EndIP’eldbutthistimechangethelastdigitto‘255’.Clickthe
‘Search’button.
7. TheNVRwillsearchforcameraswithinthisIPaddressrangeand
displaytheminthelistbelow.Doubleclickonthecamerasfoundto
connectthemwiththeNVR.

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2.2 Connecting to a Dahua NVR
2.2.1 Direct Connection
These instructions are for an NVR that has inbuilt POE ports.
1. ConnectthecameratothePOEportoftheNVR.
2. ThiswillthenassignthecameraanIPaddressinthe10.1.1.Xrange,
takenoteoftheIPaddresses.
3. WhenallcameraareconnectedtotheNVRandhavebeenassigned
anIPaddress,connectanEthernetcablefromaPCorLaptoptoa
spareportonthePOEoftheNVR.
4. OpenInternetExplorerandenteroneofthecameraIPaddressesinto
theaddressbar.
5. LoginwithUsername:adminPassword:admin
6. SelectCongonthetopofthewebpage.
7. SelectNetwork.
8. ChangetheHTTPPortto81andtheONVIFPortto80.
9. Savethesesettings.
10. Repeatforeachoftheremainingcameras.
11. RestarttheNVRwhenallcamerashavebeenmodied.
12. Youwillnowseethevideofeedofthecamera.

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2.2.2 Connection over LAN network (with DHCP server)
ThefollowingstepswilldescribehowtoconnectthecameratotheNVR
overaLocalAreaNetwork(LAN),viaanexternalPOEswitch.
These instructions need to be followed only if you are connecting the
camera to the NVR over a network that has a DHCP server apart of it.
1. ConnectthecameratoaPOEswitchconnectedtothesamenetwork
theNVRisconnectedto.Thenetworkwillautomaticallyassignthe
cameraanIPaddressinthesamerangeastherestofthenetworkis
setto.
2. ConnectanEthernetcablefromaPCorLaptoptoanEthernetport
withinthesamenetwork.
3. Installthe‘DeviceSearch’softwaretoolontothePCorlaptop(the
softwarewillbeonthe‘Resource’discthatcomeswiththecamera).
4. Whenthesoftwaretoolhasbeeninstalled,clickthe‘Search’button
tondthecameraonthenetwork.NotedowntheIPaddressforthat
camera(seeimagebelow).

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5. OpenInternetExplorerandenteroneofthecameraIPaddressesinto
theaddressbar.
6. LoginwithUsername:adminPassword:admin
7. SelectCongonthetopofthewebpage.
8. SelectNetwork.
9. ChangetheHTTPPortto81andtheONVIFPortto80.
10. Savethesesettings.
11. RestarttheNVRwhenallcamerashavebeenmodied.
2.2.3 Connection over LAN network (without DHCP server)
ThefollowingstepswilldescribehowtoconnectthecameratotheNVR
overaLocalAreaNetwork(LAN),viaanexternalPOEswitch.
These instructions need to be followed only if you are connecting the
camera to the NVR over a network that does not have a DHCP server
involved with it.
1. ConnectthecameratoaPOEswitchconnectedtothesamenetwork
theNVRisconnectedto.BecausethenetworkhasnoDHCPserver,
thecamerawillnothaveanIPautomaticallyassignedtoit.Youwill
needtoknowthenetwork’srangeandmanuallyassignanIPaddress
tothecamera(theNVRwillneedtobeinthesamerangeaswell).
2. Installthe‘DeviceSearch’softwaretoolontothePCorlaptop(the
softwarewillbeonthe‘Resource’discthatcomeswiththecamera).
3. Whenthesoftwaretoolhasbeeninstalled,clickthe‘Search’buttonto
ndthecameraonthenetwork(seepreviouspage).
4. Selectthecameraonthelistandthenclickonthe‘Set’buttontoopen
upthe‘NetworkParameters’setupwindow(seeimageonnextthe
page).

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9. Setthecamera’sIPaddress,Gateway,andSubnetmasktomatch
appropriateLANrange,andclick‘OK’toset.
5. ConnectanEthernetcablefromaPCorLaptoptoanEthernetport
withinthesamenetwork.
6. OpenInternetExplorerandenteroneofthecameraIPaddressesinto
theaddressbar.
7. LoginwithUsername:adminPassword:admin
8. SelectCongonthetopofthewebpage.
9. SelectNetwork.
10. ChangetheHTTPPortto81andtheONVIFPortto80.
11. Savethesesettings.
12. RestarttheNVRwhenallcamerashavebeenmodied.

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3 Download and install ActiveX
YouneedtoinstallActiveXplugincontrolwhenyouvisittheIPcamerafor
thersttimethroughtheInternetExplorerbrowser.
1. InputtheIPaddressofIPcameraintotheInternetExplorer’saddress
bartoenterintologinpage(seeFigure1),
2. Click[File]todownloadtheActiveXPlugin:
Figure 1
3. YoucandownloadtheActiveXmanuallyorjustinputthepassword,
thendownloadtheleassystemprompt(seeFigure2).
Figure 2
4. Aledownloaddialogueboxpopsup,click[Run]or[Save]todown-
loadActiveX,afterdownloadingit,double-clickthedownloadedle
“WebCMS.exe”andchooseyourdesiredlanguage,theninstallit.

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Please Note:abnormaloperationaleventsmayoccurwhilstinstalling
ActiveXplugin.Followtheseinstructionstoresolvetwoofthemostlikely
abnormaloperationalevents:
1:ThiswindowmayappearwheninstallingtheActiveXplugin(Figure3):
Figure 3
PleasechangethesecuritylevelofInternetExplorerviaselectingthe
“Cog”icon(toprighthandcorneroftheIEwindow)->Internet options->
Security->Custom level (seeFigure4),andchangetheparameterstothe
onesshowninFigures5A&5BandFigure6.
Figure 4

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A
Figure 5A
Figure 5B
Figure 6
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