Qwic D9.1 User manual

USER MANUAL
ELECTRIC BICYCLES

FRAME NUMMERS (VIN) (BARCODE)
The Framenumber (VIN) is located on the le side of the frame, down at the
boom bracket, below the barcode.
Colophon
Manual electric bicycles
QWIC reserves the right to make changes in specicaons and / or prices
without noce. This manual has been compiled with great care. QWIC can
not be held responsible for any inaccuracies whatsoever.
Publishers & copyright ©: QWIC, Amsterdam
Your bike may dier from the illustraons in this manual.
Mijn framenummer: E F Y _ _ _ _ _ _ _

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QWIC Electric Bicycle Manual
Congratulaons!
You have just become the proud owner of a QWIC electric bike. You probably only
want one thing right now: Get out and ride! Before you jump in your seat, we
encourage you to take a moment to read through this manual. Then you know
everything that is needed for many carefree cycling tours.
Want to know more?
For more informaon and the latest news, please visit our website or follow us on
facebook.
www.qwic.nl / www.qwic.eu
inf[email protected]

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QWIC Electric Bicycle Manual
Table of contents
1. Display 4
1.1 Information on the screen
1.2 Menu
1.3 (Display-)lightning
1.4 Seng pedal assistance on and o
1.5 ‘Walk assist’ function
1.6 Timer / Tripdistance reset
1.7 Failure codes
1.8 Switching off
1.9 Wheel sizes (mm)
2. Battery 7
2.1 Range
2.2 Baery disconnecng and removal
2.3 Battery charging
2.4 Further informaon on your baery
3 Cycling with power assistance 11
3.1 Wat is Trapbekrachtiging?
3.2 Seng pedal assistance on and o
3.3 Further informaon on pedal assistance
4 Folding Smart-e413
5 Seatpost & Saddle 14
5.1 Saddle height
5.2 Adjusting saddle height
6 Steering wheel 15
6.1 Steering wheel height
6.2 Adjusting steering wheel height
7 Lightning 16
7.1 Setting lighning on and off

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QWIC Electric Bicycle Manual
8 Brakes 17
8.1 Adjusting brakes
8.2 Additional information rollerbrakes
8.3 Additional information V-brakes
9 Tires 17
9.1 Tire pression
10 Gears 18
10.1 Shifting gears
11 Lock 18
11.1 Additional information lock
12 Maintenance 19
12.1 General maintenance
12.2 Cleaning
12.3 Treatment
12.4 general inspection
12.5 Roadworthy inspection
12.6 Service check-up
12.7 Big maintenance check-up
12.8 Service chart
13 Warnings 24
14 Warranty 25

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QWIC Electric Bicycle Manual
1.1 Screen information
The display will only work if the battery is in the bike. Switch the display on with the
‘ON / OFF’ Button
1. On / Off & (Screen) Lighting 7. Assistance level
2. Selection options & Menu 8. Energy consumption indicator
3. Power level up & Walk assist 9. Menu
4. Power level down 10. Menu icons
5. Accu indicator 11. USB (not working)
6. Speed
SET
+
-
g. 1.1
2
3
4
5 6
7
8
9
10
11
Totaal afstand
Total distance traveled by bicycle
Resetting is not possible
Timer
Effective driven time since last reset
Reset: ‘MINUS’ 3 sec. pressed
Trip afstand
Driven distance since last reset
Reset: ‘MINUS’ 3 sec. pressed
Maximum speed
Maximum driven speed
Shuffle mode
Shuffle through the four options above
Tiresize
Keep ‘SET’ 10 sec. pressed and then set
with ‘PLUS’ and ‘MINUS’ the desired
tiresize. (see table 1.9)
1
Failure
See 1.3 for failure codes overview
1 Display

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QWIC Electric Bicycle Manual
1.2 Menu
Selecting Menus
Press and release ‘SET’ and then use the ‘PLUS’ and ‘MINUS’ buons to switch
between the menus. Press ‘SET’ to hold this funcon.
1.3 Screen lightning
Press the ‘ON/OFF’ buon to turn on the (screen) lighng. Press ‘ON/OFF’ again to
turn it o again. When you turn on the screen light, the front and rear light will turn
automacally on as well. They work as well on the baery, so no extra baeries are
required.
1.4 Adjusting the pedal assistance
Use the ‘PLUS’ and ‘MINUS’ buons to select the assistance programs (0 - 8). Power
level 8 gives the strongest assistance. In power level 0 the motor gives no assistance
but you can use the display of the bike. Please note that the baery runs out of
power faster when using a high power level than with a low power level.
1.5 Controlling the Walk-Assist
Use the Walk Assist feature to easily take the bicycle by the hand, by for example
taking it out of a bicycle cellar.
Stand rmly next to the bike and hold your hands on the wheel. If the is a brake
lever present, keep at least one hand on the brake where the brake-circuitbreaker
(interrupon of the motor assistance) is present.
In general, this is the le brake lever. Keep the ‘PLUS’ buon pressed while rmly
holding the steering wheel. Aer a few seconds the engine starts. Once you release
the ‘PLUS’ buon the Walk Assist funcon switches itself o. The Walk Assist had a
speed of 3 Km/h.
1.6 Error codes
Code 01: Problem with 3-phase control from the controller of motor
Code 02: Problem with throle connecon (not in use)
Code 03: Motorcable 3-phase wiring loose or defecve
Code 04: Motorcable Hall Sensor signal Malfuncon(Malfuncon in motor or
motorcable)
Code 05: Malfuncon in brake sensor(signal)
Code 06: Baery voltage too low
Code 07: Motorcable is connected incorrectly
Code 08: Malfuncon in display cable
Code 09: Malfuncon in pedalsensor(signal)
Code 10: Malfuncon in display cable

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QWIC Electric Bicycle Manual
1.7 Switching on/o
Press the ‘ON/OFF’ buon for 2 seconds to turn o the system. The control panel
can be used only when the baery is connected to the bike. When the display is
turned o while riding the bike, or when riding without baery, it is possible that
random values are displayed as the motor generates light powerstreams. Everything
that appears on the display whan the system is not acvated, can be ignored.
1.8 Tire size / Wheel size (mm)
Seng the correct resize (mm) can be done by pressing the ‘SET’ buon for 10
seconds. *The pre-set sizes can have a small deviaon. This means that the amount
of driven kilometers deviates maximum 5%.
E-bike ETRTO setting
Smart-e foldable bike 53-406 20x1.95 1590*
Trend 3+ / Trend 3 Lite 40-622 28x1.5 2224*
Urban 3 50-622 28x2.00 2268*

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QWIC Electric Bicycle Manual
2 Battery
2.1 Range
How great is the range of my electric bike?
The total distance that you can travel per trip with you QWIC e-bike without
recharging in between is the range. To assess this properly, you should leave the bike
/ baery a whole night on the charger. The range should be measured during one
trip and not spread over several days.
* Baeries run slowly empty even if the bicycle is not used. If the baery is
connected to the bike it will run out of power faster than if it is taken out and stored
inside.
Capacity baery
The amount of enery in a baery is expressed in Wa-hours (Wh). The number of
Wa-hours is calculated by mulplying the number of Ampere-hours (Ah) mes the
nominal Voltage (36V). The higher the amount of Wa-hours, the higher the range!
Calculaon example: Suppose your baery has a capacity of 10 Ah and a voltage 36
Volts. This baery delivers: 10 Ah x 36V = 360 Wh.
QWIC provides bikes with 216 Wh, 360 Wh and 432 Wh baeries. Which baery you
have, you can read at the boom of the baery. The following chart is an indicaon
of the expected range per baery type.
Wh Expected range**
216 30 - 60 km
288* 40 - 70 km
360 50 - 100 km
432 70 - 130 km
* Only available on certain foldable bicycles
** Measured on a at roadsurface under average condions and with an outside
temperature of about 20 degrees, with an average speed of about 20 km/h and a
total of approximately 75kg load. No rights can be derived from these values.
There is a number of inuencing factors which can signicantly shorten the range.
Many of these factors can be overcome, so that the range is posively aected. Ask
your dealer for personal advice.

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QWIC Electric Bicycle Manual
Range of QWIC electric bicycles
Factors inuencing range:
* The total weight (weight of bike + rider + cargo)
* The resistance (wind, re pressure, speed, road condions and altude
dierences)
* Your driving behavior (mely shiing up and down and driven speed)
* The outside temperature
* Baery age (baery capacity decreases as the baery ages)
* The use of the power assistance programs (see gure below)
WARNING! Each year the capacity will decrease with a maximum of
15%. This depends on the amount of charging
g. 2.1 g. 2.2
2.2 Detaching the battery
On the le rear of your bike is the baery lock. This lets you lock the baery to the
bike or lets you take it out. You can use the same key as the ring lock. To unlock:
insert the key in the lock and turn it counterclockwise. Use the handle on the
boom of the baery in order to take it out.
Remove the key when you slide the baery back in. By sliding the baery fully back
you will hear a click and the baery is locked. Locking can also be done with the key
in it, by turning the key clockwise aer placing the baery. (g. 2.1 and g. 2.2)
With the Smart-e foldable bicycle the battery lock is at left side on top of the
battery. By flipping the saddle with the handle bar, the battery is easy to remove.

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QWIC Electric Bicycle Manual
2.3 Charging the battery
With the supplied charger you can charge the baery. (g 2.5) You can charge
the bike both on the bike as o the bike. The loading connecon of the baery is
covered by a turnable plasc cap.(g 2.4) During charging a red light will be visible
on the charger. When this indicator is green, the baery is fully charged. (g 2.6)
g. 2.4 g. 2.5 g. 2.6
* Aenon! For your safety, you can charge and / or store the baery the
best in a (re) safe place.
* Aenon! If the baery is not used for a long me is can sustain
permanent damage. Make sure you fully charge the baery every 3 months
(24 hours on the charger)
* Aenon! When the baery is completely empty, you need to charge it
immediatly. When cells are empty for a long me, they may be irreparably
damaged.
* Aenon! If the bike is not used for a long me, we recommend you to
remove the baery from the bike.
* Aenon! Use only the supplied charger.
* Aenon! Use your charger only in dry, well-venlated places.
* Aenon! The baery charger is not resistant against moisture and / or
drop down shocks.

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QWIC Electric Bicycle Manual
2.4 Further information about the battery
* The environmental burden is not heavy, electricity is part of clean forms energy.
Your baery should be (just like normal baeries) submied in order to be recycled
at the end of the life cycle (look for a drop-o point in your area).
* The baery pack can, under ideal condions, be fully charged and discharged
around 1000 - 1500 mes. The performance will slowly decline by lots of use, and
eventually the baery pack should be replaced.
* The performance of the baery will decrease at low temperatures. The referred
range is opmal at a measured temperature of approximately +/-25 °C. The guideline
is that the capacity decreases by 1 % at a 1 °C temperature drop.
* Do not connect the posive contact point of the baery to the negave contact
point.
* Do not expose the baery to high temperatures
(> 50 °C), such as heat and re.
* Do not take the baery apart. Consult your dealer by any problems. With long-
term storage, place the baery in a shady, cool and dry place.
* The baery is sealed and therefore resistant to rain. So you can use you bike well in
bad weather. Try not to expose the baery to large amounts of water.
* Aenon! The capacity will increase the rst 4 - 10 charging cycles (e.g. up
to appoximately 1000 km with the 560 Wh baery) and only then reach its fully
specied capacity range.
* Aenon! Capacity may be reduced up to 15 % per year. The decrease depends on
usage and charging cycles.
* Aenon! It may happen that same bicycles purchased at the same me give a
dierent range. New baeries provide minimal their specied values. There can be a
slight variaon, so it is possible that one of the bikes performs above specicaons.
* Aenon! The baery without luggage is only suitable for small loads such as
bages, up to max 10 kg.
* Aenon! Child seats or heavy load (up to max 20 kg) can only be connected to
the carrier, which can be ordered oponally.

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QWIC Electric Bicycle Manual
3 Pedal assistance
3.1 What is pedal assistance?
The bike is equipped with electric pedal assistance. The motor enhances your
eorts, thus increasing your performance while you deliver less power. The
funconing of the pedal assistance depends on whether the pedals are rotated and
the cycling speed. When accelerang from stand, the acceleraon is great so have
an easy start on the way.
3.2 Setting pedal assistance on/o
Once the display is turned on the power level is set in level 0. The ‘PLUS’ and
‘MINUS’ buons can be used to enlarge or lessen the assistance level. The motor
gives assistance in the power levels 1-8, where 8 gives the highest power assistance.
You can turn o the pedal assistance by pressing the ‘MINUS’ buon on to power
level 0. Please note that the baery runs out of power faster when using a high
power level than with a low power level. (g 3.1)
* Also the re pressure, the mass of the user, the surroundings, the temperature and
the cycling behavior can have a major impact on the range.
8
7
6
5
4
3
2
1

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QWIC Electric Bicycle Manual
3.3 Further information on pedal assistance
* Due to the powerful support you will easier achieve high speeds than usual. Do not
let yourself be suprised, use the bike for the rst me in a low trac environment,
to get used to the bike.
* Stepping up the bike, if the pedal assistance is turned on, is unlike a normal bike.
You will drive o easier. It is advisable to use powerlevel 1-3, for driving away from
stand.
* When the pedal assistance is turned o, the bicycle will have very minimal
resistance. In this way, the bicycle can also be used a normal bike. Be careful
however that if you ride without a baery, the lighng also can not work.
* The funconing of the pedal assistance is dependent on the cycling speed, the set
power level program and how full the baery is.
* The pedal assistance is legally limited to a speed of 25 km/h. This means that if
you are going towards a speed of 25 km/h the pedal power will decrease to zero
gradually.
* The range of the bicycle depends on the circumstances. The given values are
measured under average condions. The most important factors are:
weight of rider, speed, slopes in the trail, re pressure, wind, lots of accelerang and
braking (e.g. in the city) and the temperature. At very low temperatures, the range
will be inuenced greatly. Take this into account.
* Aenon! Turn the assistance o when you step o the bicycle. Never walk with
enabled assistance.
* Aenon! Keep the le brake lever (if present and possibly also supplied with
brake circuit-breaker) pressed in when you are staonary with enabled power
assistance.

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QWIC Electric Bicycle Manual
4 Folding the Smart-e4
1. Flip the side stand completely
2. Flip the pedal to the upwards position
3. Unlock the frame clamp (fig. 5.1, fig 5.2). and
fold the frame
4. Unlock the steer clamp (fig. 5.3 - fig. 5.4) and
fold the steering wheel against the right side of the
bicycle. Be aware of any cables getting stuck behind
the saddle
5. Lower the saddle to its lowest position
6. Lower the steering wheel to its lowest position
g. 5.1
g. 5.2
g. 5.3 g. 5.4 g. 5.5
g. 5.6

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QWIC Electric Bicycle Manual
5 Saddle
5.1 Desired seat height
With the seat height the distance between the saddle and pedal in the lower
posion is meant. The seat height is properly adjusted when the knee is bent just a
lile while you stand with your foot on the pedal (in the lower posion). Please do
not hesitate to ask your dealer for advice!
* Aenon! If you can put your feet at on the ground, your saddle is too low.
5.2 Seat adjustment
The height of the seat can be adjusted by turning the Allen bolt in the seat clamp
loose with an Allen key. g 5.2
* Aenon! The safety marks should never be visible when the seat is adjusted in
height.
By the saddle connecon you can lt the seat and adjust it to front as well as to the
back. To adjust the saddle use an Allen key to loosen the Allen bolt on the underside
of the saddle connecon. g 5.4
g.5.1 g. 5.2
g. 5.3 g. 5.4

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QWIC Electric Bicycle Manual
6 Handle bars
6.1 Desired handlebar setting
As a rule of thumb for determing the distance between the handlebar and the
saddle is that you should be able to touch the handlebars with your st while you
hold your elbow at the point of the saddle. Note that this rule of thumb should be
seen as a guideline, because this seng is very personal. Note also that a too big
distance between the saddle and the handlebars, oen can be the cause of neck,
back, and shoulder complaints. We recommend that you adjust the saddle and
handlebars to your wishes together with your dealer.
6.2 Adjusting the handle bars
You can adjust the height of the handlebars by, with the big lever up, lt the
handlebars all the way down. Aer this, the Allen bolt is visible and accessible, aer
loosening this bolt, you can adjust the height.
By the foldable bicycles (Smart-e) you can lt the handlebars by loosen the Allen bolt
on the front. The height of the handlebars can be adjusted by turning the Allen Bolt
on the top. These bolts can be potenally covered by protecve caps.
*Aenon! Do not forget to ghten the bolts aer adjustments and make sure that
your handlebars are aached rmly again.
g. 6.1
A
B
C

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QWIC Electric Bicycle Manual
8 Brakes
Rollerbrakes will provide a luxurious braking experience, are durable and require
just lile maintenance as well. V-brakes are lightweight and provide a good sense
of control. With too much wear and tear (if the notches are no longer visible), the
brake pads must be replaced.
8.1 Adjusting the brake sensitivity
With the cable adjuster at the brake lever, you can ne tune the brake sensivity.
By turning the adjuster closer you increase the slack of the cable and by rotang it
open, you chuck the cable right on.
7 Lightning
7.1 Switching lightning on/o
The Smart-e foldable bicycles have battery front- and rearlightning. You can switch
these on or off with the buttons on top of these lightning elements.
g. 8.5

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QWIC Electric Bicycle Manual
8.3 Additional information V-brakes
The brake pads must be mounted so that the blocks hit the side completely. The
cable can be adjusted with the set screw. There must be the same amount of space
between tboth the brake pads and the rims. If this is not the case, you can center
the brake by adjusng the screws on the side of the brake lever.
(See the image below)
g. 8.2
9 Tires
9.1 Desired tire tension
The re pressure has a strong inuence on the range and comfort of your bicycle.
QWIC advises you to always keep your res at the right pressure. On the side of all
res the maximum re pressure can be found.
LET OP! Te zachte banden zullen de actieradius ernstig verkleinen!

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QWIC Electric Bicycle Manual
10 Gears
10.1 Shifting gears
The bicycles have hub or derailleur gears, depending of the bicycle model. The gears
can be shied by handling the gripshier which is integrated in the right gripshier
(g 10.1) The display of the shier provides you the informaon about which gear
you’re in. Please shi one gear at the me.
How to shift gears
Hub gear: With the hub gears you can easily shi gears, even in a
standsl.
Derailleur gear: Dont shift gear in a standstil and never cycle backwards.
11 Lock
11.1 Lock information
Your e-bike is equipped with an ART approved AXA ring lock. The ring lock can be
closed by turning the key clockwise while turning the bracket down. Now take the
key from the lock when you have reached the lowest posion with the bracket.
To purchase ensurance for the electric bicycle the following specicaons are
requested:
- Brand and type name: QWIC, electric bicycle, type of model (D9.1 / N7.1 / A2.1)
- Frame number: your unique framenumber
(page 2), Starng with E F Y
- Brand and type ART cered lock: AXA defender
- Key number: Your unique key number
- Date of purchase: Your date of purchase
* Be aware! There is one key for the ART cered lock and the baery as well.
g. 10.1