Raco Guard-It User manual

Guard-ItTM Owner's Manual
Owner's Manual
TM

Guard-ItTM Owner's Manual
Warranty
Raco Manufacturing and Engineering Co. Inc., warrants this product to be in good
working order for a period of two years from the date of purchase as a new product.
In the event of failure of any part(s) (excluding batteries), due to defect in material
or workmanship occurring within that two year period, Raco will, at it’s option
repair or replace the product at no charge for parts or labor. All billable repairs after
the two year period will carry a ninety day warranty. Any alteration of the product
without instruction from Raco's Engineering Department will automatically void this
warranty. If alterations of the unit are authorized by Raco, please complete the
authorization form in the Owners Manual and return the form to Raco to ensure the
warranty. Under no circumstances will Raco be responsible for consequential or
secondary damages.
The defective product should be returned, insured and freight prepaid, securely
packaged to the address listed below. Please call Customer Support at 800 449-4539
for a Return Authorization Number. Customer Support will be available from
8:00 a.m. to 4:30 p.m. (PST), Monday through Friday (excluding holidays). When
you call Customer Support with a technical problem or to request a Return
Authorization number please have the products serial number and a detailed
description of the problem you are experiencing.
Raco Manufacturing and Engineering Co. Inc.
Customer Support
1400 62nd Street
Emeryville, California 94608
Copyright
© Raco Manufacturing and Engineering Co., 1996. All rights reserved. No part of
this manual may be reproduced, stored in a retrieval system, or transmitted in any
way including, but not limited to photocopy, photograph, or electronic media
without the written permission of Raco Manufacturing and Engineering Co.
Disclaimer
Every effort has been made to ensure the accuracy of this document. However, Raco
Manufacturing and Engineering Co. assumes no responsibility for its use or any
third party action as that may result from its use.
Trademarks
Guard-ItTM is a trademark of Raco Manufacturing & Engineering, Co.
RACO is a registered trademark of Raco Manufacturing & Engineering, Co.
Printing History
Printed in USA, May 1997
Raco Manufacturing & Engineering, Co.
1400 62nd Street, Emeryville, CA 94608
[phone]
1-800-722-6999
FAX # [phone]
World Wide Web http://www.manufacturing.net/raco

Table of Contents
Guard-ItTM Owner's Manual i
Table of Contents
1 Product Overview
1.1 Product Description ........................................................................ 1-1
1.2 Manual Description ........................................................................ 1-2
1.2.2 Conventions .................................................................................... 1-2
2 Installation
2.1 Mounting Location ......................................................................... 2-1
2.2 Mounting Onto A Back Surface ..................................................... 2-1
2.3 Mounting Flush Into A Front Panel................................................ 2-1
2.4 Mounting Without An Enclosure ................................................... 2-2
2.5 Mounting With CellularmTM Option ............................................... 2-2
3 Wiring Connections
3.1 Power Connections ......................................................................... 3-1
3.2 Connecting To Electrical Ground ................................................... 3-1
3.3 Phone Line Connection .................................................................. 3-2
3.4 Input Signal Connections ............................................................... 3-2
3.5 Connecting Unpowered ("DRY") Contact Inputs .......................... 3-2
3.6 Connecting Analog or Digital Logic Signal Inputs ........................ 3-2
3.7 Digital Alarm Output (DAO) Connections .................................... 3-3
3.8 Optional External Battery Connections .......................................... 3-3
Basic Wiring Connection Diagram ................................................ 3-3
3.9 Writing Channel Descriptions In White Bar Areas ........................ 3-3
Guard-ItTM Front Panel Diagram ................................................... 3-4
4 Program Your Guard-ItTM Autodialer
4.1 Programming Menu ........................................................................ 4-1
Guard-ItTM Programming Flow Chart ........................................... 4-2
4.1.1 Input Configuration ........................................................................ 4-3
4.1.2 Phone Number Programming ......................................................... 4-4
4.1.3 Recording Voice Messages ............................................................ 4-5
4.1.4 General Programming Items........................................................... 4-6
4.1.4.1 Alarm Trip Delay ........................................................................... 4-6
4.1.4.2 Alarm Reset Time........................................................................... 4-6

Table of Contents
i i Guard-ItTM Owner's Manual
4.1.4.3 Answer Delay ................................................................................. 4-7
4.1.4.4 Time Between Alarms Calls ........................................................... 4-7
4.1.4.5 Dialing Delay.................................................................................. 4-8
4.1.4.6 Tone/Pulse Dialing ......................................................................... 4-8
4.1.4.7 Phone Fault Monitor ....................................................................... 4-8
4.1.4.8 Call Progress Control ..................................................................... 4-9
4.1.5 Status Report (Input Review) ....................................................... 4-10
4.1.6 Programming Review ................................................................... 4-10
4.1.7 Acknowledged Alarm Reset ......................................................... 4-10
4.2 Restoring Programming To Factory Default Settings .................. 4-11
4.2.1 Programming Log Sheet ............................................................... 4-11
5 The Guard-ItTM Autodialer In Operation
5.1 The Alarm Process ......................................................................... 5-1
Guard-ItTM Alarm Process Diagram............................................... 5-2
5.2 Receiving And Acknowledging An Alarm Call ............................. 5-3
5.3 Power Failure Alarms ..................................................................... 5-4
5.4 Placing An Inquiry Call To The Guard-ItTM Autodialer ................. 5-4
5.5 Acknowledging An Alarm From The Front Panel ......................... 5-5
5.6 Clearing An Acknowledged Alarm From The Front Panel............ 5-5
6 Troubleshooting & Repair Service
6.1 Phone Support Procedures .............................................................. 6-1
6.2 Returning Parts to Factory .............................................................. 6-2
6.3 Canada Depot Repair ...................................................................... 6-2
7 Testing
8 Maintenance
A Analog (4-20 ma) Inputs
A.1 Connecting 4-20 ma Analog Signal Inputs ................................... A-1
A.2 Programming For Analog Signal Inputs........................................ A-2
A.3 Analog Translation Table .............................................................. A-4
Analog 4-20 ma Signal Input Wiring Connection Diagram .......... A-5

Table of Contents
Guard-ItTM Owner's Manual i i i
B Connecting Digital Logic Signal Inputs
Digital Logic Signal Input Wiring Connection Diagram .................................. B-2
C Digital Alarm Output (DAO)
Optional Digital Alarm Output (DAO) Connection Diagram .......................... C-1
D Optional External Gel Cell Backup Battery
Optional External Battery Connection Diagram .............................................. D-1
E Programming For Use With Numeric Pagers
F Enclosure Mechanicals & Wiring Diagrams
Mounting the Guard-ItTM Autodialer Enclosure Flush into a Front Panel........ F-1
Mounting the Guard-ItTM Autodialer Enclosure onto a Back Surface .............. F-2
Guard-ItTM NEMA 4X Enclosure...................................................................... F-3
Guard-ItTM /Cellularm Wiring Diagram ............................................................ F-4
Guard-ItTM Heater/Thermostat Option ............................................................. F-5
FCC Notice to Users

Table of Contents
i v Guard-ItTM Owner's Manual

Overview
Guard-ItTM Owner's Manual 1-1
1Product Overview
1.1 Product Description
The Guard-ItTM alarm autodialer is designed to monitor conditions at remote
facilities and place alarm notification telephone calls to personnel, delivering
specific pre-recorded messages.
Users may also call the product at any time from any telephone, to check for
alarm conditions.
Four signal inputs are provided for monitoring. The signals which the user
connects to these four inputs may be any combination of contact closure, digital
logic level, or analog 4-20 ma current loop. In addition, the product monitors
the 12 volt DC power connected to it, and if an optional rechargeable battery
has been installed, it will place alarm calls to report power failures.
The product will work with any standard dial-up public telephone line, as well
as with the available CellularmTM option. Leased lines are not required.
Using a programming phone at the front panel. the user may pre-record
informative, high-fidelity voice messages up to 12 seconds in length, for each of
the four input channels, plus a station identification message which is played
during every phone call.
The user may program up to 8 phone numbers, which may be up to 60 digits in
length. The product may also be programmed to call numerical display pagers
in addition to regular phone numbers.
If desired, the user may program a number of detail parameters such as alarm
trip delays, ring answer delays, etc.
A special Call Progress function may be turned on, which allows the product to
detect busy signals and move automatically to the next programmed phone
number, delay the voice reporting until the called phone has answered, and
move to the next phone number if a programmable maximum number of rings
has been exceeded.
A phone line fault monitor function may also be turned on, which detects the
disconnection or failure of the phone line.
Informative, multi-color front panel LED’s advise local personnel at a glance of
any problems.

Overview
1-2 Guard-ItTM Owner's Manual
The product may be mounted on a back surface, or flush into a larger front
panel, or as a stand-alone circuit board.
The Guard-ItTM autodialer is ruggedly built to a high standard of quality by the
world leader in industrial alarm autodialers. It includes internal noise filters and
surge protection on all signal, power and phone line inputs, and is built for
many years of reliable service.
1.2 Manual Description
This manual guides you through the following procedures:
lLocation and mounting
lInitial programming
lVoice message recording
lUsing Your Guard-ItTM autodialer
lAdvanced programming
A glossary explaining the terms used in this manual is included the end of the
manual, along with a troubleshooting guide, an index, a return authorization
form, and FCC notice to users.
Worksheets are provided to document and clarify your programming and
message recording steps.
Please take a moment to read, complete, and mail the warranty registration card
at the back of this manual.
1.2.2 Conventions
Throughout this manual various icons are used to visually identify information.
They are as follows:
uThe solid diamond symbol shows a list of procedures, decisions, or
single step tasks.
lThe bullet symbol shows a list of items.
MThe bomb indicates a warning message. The information concerns
process that may result in damage to equipment or harm to a
person.
IThe hand indicates a caution message. The information concerns a
process that may result in equipment failure.

Overview
Guard-ItTM Owner's Manual 1-3
1
INPUT
CONFIG.
!The pencil indicates general information.
vThe open diamond pattern indicates one or more exceptions or
special considerations for a process.
(The phone indicates that you can access the Guard-ItTM
autodialer through your phone.
Other icons include menu indicators as seen on the Guard-ItTM
autodialer front panel.
“items in quotes” Quotation marks indicate titles of sections and mes-
sages.
italic Italic text indicates items for emphasis, message text,
and sample text.
ALL CAPITALS Capital letters reference the names of keys, lights,
and LEDs.
Initial Capital Letters Capitalization of the first letter of a set of words
indicates mode and function types.

Overview
1-4 Guard-ItTM Owner's Manual

Installation
Guard-ItTM Owner's Manual 2-1
2Installation
2.1 Mounting Location
Ideally, the Guard-ItTM autodialer and the wiring connected to it should be
located away from heavy duty power wiring and wiring which is likely to emit
substantial electrical interference. The location must be free of condensing
moisture, and must remain within a temperature range of 20 to 120 degrees F
for proper operation. Allow clearance room for the plug-on connector block
and phone line connectors at the bottom.
The product should be located within 5 feet of an RJ11 telephone line jack,
otherwise a telephone extension cord will be needed to make the phone line
connection.
If you are using the optional 12 VDC wall adaptor to power the product, you
will need a 120 VAC electrical outlet to plug the adaptor into. The product
should be located within five feet of this outlet; otherwise it may be necessary
to splice in additional wire length for the 12 VDC line.
2.2 Mounting Onto A Back Surface
Referring to the diagram, attach the mounting brackets to the product. Prepare
the back surface by drilling pilot or clearance holes for the mounting screws.
The mounting centers are 3.6" high by 9" wide. #8 Wood screws, self tapping
screws and machine screws (with lock washers and nuts) are provided to
accommodate a variety of back panel materials. Refer to the diagram (See
Appendix F).
2.3 Mounting Flush Into A Front Panel
To mount the product flush into a larger front panel (maximum panel thickness
1/8"), you will need a rectangular cutout in the panel to clear 6-3/16" high by 8-
3/16" wide. Slide the product into the opening from the front, and use the 6-32
screws to attach the two mounting brackets to the product in the proper
orientation so that they hold the product firmly in place against the larger front
panel. Refer to the diagram (See Appendix F).

Installation
2-2 Guard-ItTM Owner's Manual
2.4 Mounting Without An Enclosure
To mount the product as a circuit board only, open the enclosure via the two
screws on each side of the enclosure, lift out the front panel, and then remove
the four screws which secure the circuit board to the front panel. Pass
appropriate mounting screws (not provided with product) through the white
nylon standoffs to mount the circuit board to a back surface. The small inner
panel is printed with markings to identify the LED’s and switch functions.
2.5 Mounting With CellularmTM Option
If your Guard-ItTM autodialer was ordered with the CellularmTM (cellular
wireless) option, the product comes pre-mounted in the CellularmTM enclosure.
Follow the mounting instructions provided for the CellularmTM option. Refer to
the diagram (See Appendix F).

Wiring Connections
Guard-ItTM Owner's Manual 3-1
3Wiring Connections
!Note:
Note that the connector block is unpluggable for convenience in making
wiring connections.
3.1 Power Connections
The Guard-ItTM autodialer requires 8 to 16 VDC power connected to the
connector block, in order to operate.
The power source should be capable of delivering a current of 500
milliamperes.
Power must be connected observing the correct polarity. Refer to the diagram.
3.2 Connecting To Electrical Ground
Your Guard-ItTM autodialer has several internal protective devices built in.
However, for them to work effectively it is important that the product be well
grounded. A grounding wire with a terminal lug is included on the product for
this purpose.
If the Product is mounted to a grounded metal back surface, then simply
connect the terminal end of the wire to the lower right hand mounting screw as
shown in the diagram.
If the product is not mounted to a grounded metal back surface, connect the end
of the wire to the nearest available electrical grounding point. If the installation
is within a grounded metal electrical panel or enclosure, connecting to the
metalwork will be sufficient. If you need to extend the ground wire, use 18
gauge wire or heavier, and keep the total length as short as possible.
This grounding wire will also ground the (-) side of the incoming 12 VDC
power. If you are using a pre-existing source of 12 VDC power, you will need
to verify that the grounding of the (-) side of this supply will not cause a
problem.

Wiring Connections
3-2 Guard-ItTM Owner's Manual
3.3 Phone Line Connection
Plug one end of the supplied telephone extension cord into the telephone line
jack located to the left of the connector block (not the programming jack located
on the front panel). Plug the other end of this same cable into a telephone line
(RJ11) jack.
ICaution:
The phone line must be such that a standard telephone set can work on it.
Certain in-house PABX phone systems have “digital” line connections which
can damage the product!
Ideally this phone line should be for the exclusive use of the Guard-ItTM
autodialer. However, the product will generally function if there is an extension
phone on the same line, as long as that extension phone is not in use when it is
time for the Guard-ItTM to place or receive a phone call.
3.4 Input Signal Connections
The four signal inputs on the Product can be used with several different types of
input signals, in any combination.
3.5 Connecting Unpowered ("DRY")
Contact Inputs
Connect unpowered contact inputs as shown in the diagram. Each input has
two input connection points. The points marked “C” are internally connected
together and to common ground.
MWarning:
Before making any such connections, verify that there is no electrical power
present on the signal wires, otherwise serious damage to the product could
result.
3.6 Connecting Analog or Digital Logic
Signal Inputs
Refer to Appendix A regarding analog signal inputs and Appendix B regarding
digital logic signal inputs.

Wiring Connections
Guard-ItTM Owner's Manual 3-3
3.7 Optional Digital Alarm Output (DAO)
Connections
The digital alarm output circuit activates whenever there is an unacknowledged
alarm. It deactivates whenever such alarms are acknowledged. It may be used
to power a customer supplied 12 VDC relay, or to drive a 5 volt logic circuit.
See appendix C for details.
3.8 Optional External Battery Connections
The Product may be used with a customer-supplied external 6 VDC (not 12
VDC) gel cell lead acid battery for backup during power failure. An internally
mounted gel cell battery is also an available as an option from Raco. Refer to
appendix D if using an external gel cell battery.
3.9 Writing Channel Descriptions In White
Bar Areas
You may want to use the white bar area to the right of each of the four input
channel status LED’s, to write in short descriptions of what each input channel
is being used to monitor. You may use a plain lead pencil (which is erasable),
or a marker pen.
Basic Wiring Connection Diagram

Wiring Connections
3-4 Guard-ItTM Owner's Manual
Guard-ItTM Front Panel Diagram
Channel Light Indications:
Steady green - Normal
Flashing green - Fault but alarm trip delay not timed out.
Flashing red - Unacknowledged alarm.
Steady red - Acknowledged alarm.
Flashing red indicates loss of external 12 VDC power. After 5
minutes, alarm calls will be placed. Upon acknowledgement,
light is on with no flashing until power is restored.
Flashes red whenever unit is on but disarmed.
Flashes red if Phone Fault Detection is turned on
and a phone line fault has been detected.
Indicates a phone call is in progress.
Microphone
Product is ready to place alarm calls.
Product may be called but will not place
alarm calls; any alarms are automatically
acknowledged.
Plug a touch tone phone into this jack
and follow the voice menu to program.
This jack is
not for connection to the
telephone company line.
Product is not powered but
optional battery is kept charged.

Programming Your Guard-ItTM Autodialer
Guard-ItTM Owner's Manual 4-1
4Programming Your Guard-ItTM
Autodialer
4.1 Programming Menu
To program your Guard-ItTM autodialer, you will need a standard touch-tone
telephone.
Telephones which have the keypad located separately from the handset, are
most convenient for this purpose.
Just plug the telephone temporarily into the Programming Jack on the front
panel of the product, lift the receiver, and follow the voice menu to enter your
programming and record your voice messages.
If you do not make any selection from the “top” menu, it will be repeated once
and then the program mode will be terminated.
To begin again, simply hang up the programming phone for a second or so, and
then pick it up again. You may do this from most places in the programming
menu, whenever you want a fresh start.
For most programming items, you will hear the present programming entry if
any, and then you will be given a chance to either accept this existing entry by
pressing pound (#), or else make a new entry.
If you make a new entry, it will be repeated back to you for confirmation.
In general, pressing the pound (#) key will cause whatever you have keyed in to
be accepted and recited back for confirmation.
When keying in a menu choice rather than a value, the choice will be accepted
and recited without need to press pound (#).
Pressing the pound (#) key when you have not keyed in any entry, will
generally return you to the previous menu level.
If you make an entry that the Product considers invalid, it will respond with a
statement, “Value fault. Enter a new value.” The previous valid setting will be
retained and restated, and then you will be prompted to make a new entry if you
wish to do so. This would occur, for example, if you entered a value that was
outside the allowable range of values for that programming item.

Programming Your Guard-ItTM Autodialer
4-2 Guard-ItTM Owner's Manual
Guard-ItTMProgramming Flow Chart
1
Input
Configuration
Select
Channel
1
Open
Select
Which#
Enter #
Sec 4.1 Sec. 4.2 Sec. 4.3 Sec. 4.4 Sec. 4.5 Sec. 4.6 Sec. 4.7
Input On/Off On On, Off Alarm State if configured Closed is Closed, Open for contact Input alarm Alarm Set Points Off 0.0-99.9%, Off if configured for Analog Input Telephone Numbers None Up to 60 digits Alarm Trip Delay 2.0 sec 0.1-999.9 All Inputs (Power Fail Delay is 5 minutes fixed) Alarm Reset Time 1.0 hours 0.1-99.9 Ring Answer Delay 1 ring 1-20 Time Between Calls 10 min 0.1-99.9
(10-99.9) if there is only
one phone #
Dialing Delay 10 sec 1-20 sec Tone/Pulse Dial Mode Auto Auto, Tone, Pulse
Phone Fault Monitor Off On, Off Call Progress Control Off Off, On Max rings before abandon 5 rings 4-20 call (When CPC is on)
PROGRAM ITEM RANGE
Range of Values Table
DEFAULT
2
Closed
3
Off
4
Analog
5
Ana. Hi
6
Ana. Lo
2
Phone
Numbers
3
Recorded
Messages
4
General
Items
5
Status
Report
6
Program
Review
7
Ackn. Alarm
Reset
1
Alarm Trip
Delay
2
Alarm Reset
Time
3
Answer
Delay
4
Time
Between
5
Dialing
Delay
1
Review
Messages
2
Record
Messages
6
Tone/Pulse
7
Phone Fault
8
Call
Progress
CPC
On/Off
Max# of
Rings

Programming Your Guard-ItTM Autodialer
Guard-ItTM Owner's Manual 4-3
Refer to the table later in this section, for a listing of the initial default values
and allowable range of values which you can program, for each programming
item.
!Note:
If you delay more than five seconds without pressing any new key, the
Product will treat this the same as pressing the pound (#) key, except when
recording messages.
Also note that your Guard-ItTM autodialer will not respond to new alarm
conditions while you are programming. The LED’s will generally remain in
the state they were in prior to the beginning of the programming session, until
a few seconds after the programming session has ended. Most program
changes do not take effect until you end the programming session. The same
is true during an alarm call; messages for new alarms are not included in a call
that is already underway.
4.1.1 Input Configuration
The default input configuration for each of the four input channels is contact
input, alarming on closed circuit.
If you need a different configuration, after selecting [1] from the top menu, you
must select which of the four available input channels (first, second, etc.) you
want to configure. The voice menu will ask you for this number which will be a
number from 1 to 4.
After you select the input channel number to configure, the voice menu will
prompt you with the following choices:
u[1] Alarm on Open Circuit
u[2] Alarm on Closed Circuit (which is the default setting)
u[3] Off (so that this input channel will not report or activate its
corresponding front panel LED)
u[4] Analog (4-20 ma current loop) signal.
If an input channel is configured for an analog signal, the menu also gives you
two additional choices:
u[5] To program an analog high alarm level set point value
u[6] To program an analog low alarm level set point value
1
INPUT
CONFIG.

Programming Your Guard-ItTM Autodialer
4-4 Guard-ItTM Owner's Manual
2
PHONE
NUMBERS
Example:
To configure input channel 3 to alarm on Open Circuit, from the top menu
press:
1 3 1
Refer to Appendix A for additional information on programming for analog
signal inputs.
4.1.2 Phone Number Programming
You must program at least one phone number for your Guard-ItTM autodialer
to dial when it has an alarm to report.
!Note:
Until you do so, any alarms which are detected will be automatically
acknowledged without any alarm calls being placed.
To program phone numbers, you must first select which of 8 available phone
numbers (first, second, etc.) you want to program. The voice menu will ask you
for this number, which will be a number from 1 to 8. Then it will recite the
presently programmed phone number for that selection, if any. Then it will
allow you to accept the current entry by pressing pound (#), or else enter a new
phone number for that selection.
Be sure to include any necessary prefixes or area codes, just as you would dial it
on an ordinary telephone.
As you enter each digit, be sure to listen for the voice to repeat back that digit,
before you enter the next digit.
Example:
To program the third phone number to be 1 [phone], from the top
menu you would press [2] for phone number programming, then [3] to select
the third phone number, then:
1 5 1 0 6 5 8 6 7 1 3 #
Listen carefully as the completed entry is repeated back to you, to be sure it
was entered and accepted correctly.
To delete a phone number, program it to be 00.
For example, to clear out the fourth phone number, from the top menu you
would press [2] for phone number programming, then [4] to select the fourth
phone number, then:
0 0 #.