RAM 2500 2019 User manual

2019 USER GUIDE
RAM 2500/3500

IMPORTANT
Get warranty and other information online – you can review and print or download a copy of the Owner’s Manual, Navigation/Uconnect manuals and the
limited warranties provided by FCA US LLC for your vehicle by visiting www.mopar.com (U.S.) or www.owners.mopar.ca (Canada). Click on the applicable
link in the “Popular Topics” area of the www.mopar.com (U.S.) or www.owners.mopar.ca (Canada) homepage and follow the instructions to select the
applicable year, make and model of your vehicle.
If you are the first registered retail owner of your vehicle, you may obtain a complimentary printed copy of the Warranty Booklet by calling 1-866-726-4636
(U.S.) or 1-800-387-1143 (Canada) or by contacting your dealer.
This User Guide is intended to familiarize you with the important features of your vehicle. Your Owner’s Manual, Navigation/Uconnect manuals and Warranty
Booklet can be found by visiting the website on the back cover of your User Guide. We hope you find these resources useful. U.S. residents can purchase
replacement kits by visiting www.techauthority.com and Canadian residents can purchase replacement kits by calling 1-800-387-1143.
WARNING: Operating, servicing and maintaining a passenger vehicle or off-highway motor
vehicle can expose you to chemicals including engine exhaust, carbon monoxide, phthalate,
and lead, which are known to the State of California to cause cancer and birth defects or
other reproductive harm. To minimize exposure, avoid breathing exhaust, do not idle the
engine except as necessary, service your vehicle in a well-ventilated area and wear gloves or
wash your hands frequently when servicing your vehicle. For more information go
to www.P65Warnings.ca.gov/passenger-vehicle.

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WELCOME FROM FCA US LLC
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HOW TO FIND YOUR
OWNER’S MANUAL ONLINE
This User Guide is not a replacement for the full
Owner’s Manual, and does not fully cover every
operation and procedure possible with your
vehicle.
To get the full Owner’s Manual or applicable
supplement for your vehicle, follow the appro-
priate web address below:
www.mopar.com/en-us/care/
owners-manual.html
www.owners.mopar.ca
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INTRODUCTION
HOW TO USE THIS MANUAL
Essential Information
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Symbols
WARNINGS AND CAUTIONS
VAN CONVERSIONS/
CAMPERS
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WELCOME FROM FCA US LLC
HOW TO FIND YOUR OWNER’S MANUAL
ONLINE ...................................................1
INTRODUCTION
HOW TO USE THIS MANUAL .....................2
WARNINGS AND CAUTIONS ......................2
VAN CONVERSIONS/CAMPERS ..................2
GETTING TO KNOW YOUR VEHICLE
KEYS ...................................................11
IGNITION SWITCH..................................12
REMOTE START — IF EQUIPPED .............14
VEHICLE SECURITY ALARM.....................15
DOORS .................................................16
SEATS...................................................20
HEAD RESTRAINTS.................................24
STEERING WHEEL .................................26
DRIVER ADJUSTABLE PEDALS — IF
EQUIPPED ............................................27
MIRRORS .............................................28
EXTERIOR LIGHTS ..................................30
WINDSHIELD WIPERS AND WASHERS......33
CLIMATE CONTROLS ..............................35
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WINDOWS ............................................45
POWER SUNROOF — IF EQUIPPED ..........47
HOOD ....................................................49
TAILGATE ..............................................50
GARAGE DOOR OPENER — IF EQUIPPED ..50
INTERNAL EQUIPMENT ...........................54
PICKUP BOX .........................................58
RAMBOX — IF EQUIPPED .......................60
SLIDE-IN CAMPERS ...............................63
EASY-OFF TAILGATE ..............................63
TRI-FOLD TONNEAU COVER .....................64
GETTING TO KNOW YOUR INSTRUMENT
PANEL
INSTRUMENT CLUSTER DISPLAY ............65
WARNING LIGHTS AND MESSAGES..........70
ONBOARD DIAGNOSTIC SYSTEM —
OBD II ..................................................80
SAFETY
AUXILIARY DRIVING SYSTEMS................82
OCCUPANT RESTRAINT SYSTEMS ..........94
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SAFETY TIPS ......................................132
STARTING AND OPERATING
STARTING THE ENGINE ........................136
STARTING THE ENGINE — 6.7L DIESEL
ENGINE ...............................................139
NORMAL OPERATION — 6.7L DIESEL
ENGINE ...............................................142
ENGINE BREAK-IN RECOMMENDATIONS —
GASOLINE ENGINE ...............................145
ENGINE BREAK-IN RECOMMENDATIONS —
6.7L DIESEL ........................................145
AUTOMATIC TRANSMISSION ................146
FOUR-WHEEL DRIVE OPERATION — IF
EQUIPPED ..........................................151
AIR SUSPENSION SYSTEM (2500/3500
MODELS) — IF EQUIPPED.....................154
SPEED CONTROL .................................155
ADAPTIVE CRUISE CONTROL (ACC) — IF
EQUIPPED ...........................................157
PARKSENSE REAR PARK ASSIST — IF
EQUIPPED............................................162
PARKSENSE FRONT AND REAR PARK
ASSIST................................................164
PARKVIEW REAR BACK UP CAMERA .....165
SURROUND VIEW CAMERA SYSTEM — IF
EQUIPPED............................................168
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REFUELING THE VEHICLE — GAS
ENGINE ..............................................174
REFUELING THE VEHICLE — 2500/3500
DIESEL MODELS ..................................175
TRAILER TOWING.................................179
RECREATIONAL TOWING (BEHIND
MOTORHOME, ETC.) ............................184
IN CASE OF EMERGENCY
HAZARD WARNING FLASHERS ..............189
BULB REPLACEMENT............................189
FUSES ................................................191
JACKING AND TIRE CHANGING .............199
JUMP STARTING .................................209
IF YOUR ENGINE OVERHEATS ...............212
GEAR SELECTOR OVERRIDE — 6-SPEED
TRANSMISSION ..................................212
MANUAL PARK RELEASE — 8–SPEED
TRANSMISSION ...................................213
FREEING A STUCK VEHICLE .................214
TOWING A DISABLED VEHICLE ..............215
ENHANCED ACCIDENT RESPONSE SYSTEM
(EARS) ...............................................217
EVENT DATA RECORDER (EDR) ..............217
SERVICING AND MAINTENANCE
SCHEDULED SERVICING — GASOLINE
ENGINE ...............................................218
SCHEDULED SERVICING — 6.7L CUMMINS
DIESEL ENGINE ...................................222
ENGINE COMPARTMENT .......................229
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DEALER SERVICE — 6.7L DIESEL
ENGINE ...............................................232
HOISTING ...........................................236
TIRES .................................................237
DEPARTMENT OF TRANSPORTATION
UNIFORM TIRE QUALITY GRADES .........253
TECHNICAL SPECIFICATIONS
WHEEL AND TIRE TORQUE
SPECIFICATIONS..................................255
FLUID CAPACITIES — GAS ENGINE........256
FLUID CAPACITIES — 6.7L CUMMINS DIESEL
ENGINE ..............................................256
FLUIDS AND LUBRICANTS — GAS
ENGINE ..............................................257
FLUIDS AND LUBRICANTS — 6.7L DIESEL
ENGINES ............................................260
MOPAR ACCESSORIES .........................262
MULTIMEDIA
CYBERSECURITY .................................264
UCONNECT 3 WITH 5–INCH DISPLAY — IF
EQUIPPED ...........................................265
UCONNECT 4C NAV WITH 12-INCH
DISPLAY..............................................269
UCONNECT SETTINGS ..........................280
TIPS CONTROLS AND GENERAL
INFORMATION......................................280
SIRIUSXM GUARDIAN — IF EQUIPPED ..281
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IPOD/USB/MEDIA PLAYER CONTROL ......288
NAVIGATION .......................................290
UCONNECT PHONE ..............................295
VOICE RECOGNITION QUICK TIPS...........304
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CUSTOMER ASSISTANCE
IF YOU NEED ASSISTANCE ...................318
REPORTING SAFETY DEFECTS ..............319
PUBLICATION ORDER FORMS ...............320
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KEYS
Key Fob
NOTE:
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NOTE:
Key Fob
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To Unlock The Doors And Tailgate
NOTE:
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GETTING TO KNOW YOUR VEHICLE
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To Lock The Doors And Tailgate
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Air Suspension (Remote Lowering Of The
Vehicle) — If Equipped
Canceling Remote Lowering
NOTE:
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General Information
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NOTE:
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IGNITION SWITCH
Keyless Push Button Ignition
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(Continued)
NOTE:
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Keyless Push Button Ignition
OFF
ACC
RUN
START
WARNING!
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CAUTION!
WARNING! (Continued)
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GETTING TO KNOW YOUR VEHICLE
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Back Up Starting Method
NOTE:
NOTE:
REMOTE START — IF
EQUIPPED
How To Use Remote Start
To Enter Remote Start Mode
WARNING!
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NOTE:
General Information
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NOTE:
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VEHICLE SECURITY ALARM
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To Arm The System
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Make sure the vehicle ignition system
is "OFF."
Push lock button on the interior power
door lock switch with the driver and/or
passenger door open.
Push the lock button on the exterior
Passive Entry Door Handle with a valid
key fob available in the same exterior
Passive Entry" in "Getting To Know
Your Vehicle" for further information).
Push the lock button on the key fob.
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GETTING TO KNOW YOUR VEHICLE
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To Disarm The System
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DOORS
Power Side Steps — If Equipped
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Keyless Enter-N-Go — Passive Entry
NOTE:
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To Unlock From The Driver's Side:
Grab The Door Handle To Unlock
NOTE:
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To Unlock From The Passenger Side:
NOTE:
Preventing Inadvertent Locking Of Passive
Entry Key Fob In Vehicle:
2019_RAM_2500_3500_UG_USA=GUID-8BBFE451-BF24-4E82-808A-AE2460D39A05=1=en=.book Page 17

GETTING TO KNOW YOUR VEHICLE
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To Lock The Vehicle’s Doors:
Push The Door Handle Button To Lock
Do NOT Grab The Door Handle When Locking
NOTE:
2019_RAM_2500_3500_UG_USA=GUID-8BBFE451-BF24-4E82-808A-AE2460D39A05=1=en=.book Page 18
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