RAM Chassis Cab 2014 User manual

Chassis Cab
Chrysler Group LLC
OWNER’S MANUAL
2014
2014 Chassis Cab
14DD43-126-AA First Edition Printed in U.S.A.

VEHICLES SOLD IN CANADA
With respect to any Vehicles Sold in Canada, the name
Chrysler Group LLC shall be deemed to be deleted and the
name Chrysler Canada Inc. used in substitution therefore.
DRIVING AND ALCOHOL
Drunken driving is one of the most frequent causes of
accidents.
Your driving ability can be seriously impaired with blood
alcohol levels far below the legal minimum. If you are
drinking, don’t drive. Ride with a designated non-drinking
driver, call a cab, a friend, or use public transportation.
WARNING!
Driving after drinking can lead to an accident. Your
perceptions are less sharp, your reflexes are slower,
and your judgment is impaired when you have been
drinking. Never drink and then drive.
This manual illustrates and describes the operation of
features and equipment that are either standard or
optional on this vehicle. This manual may also include a
description of features and equipment that are no longer
available or were not ordered on this vehicle. Please
disregard any features and equipment described in this
manual that are not on this vehicle.
Chrysler Group LLC reserves the right to make changes
in design and specifications, and/or make additions to or
improvements to its products without imposing any
obligation upon itself to install them on products previ-
ously manufactured.
Copyright © 2013 Chrysler Group LLC

TABLE OF CONTENTS
SECTION PAGE
1INTRODUCTION .............................................................3
2THINGS TO KNOW BEFORE STARTING YOUR VEHICLE .............................9
3UNDERSTANDING THE FEATURES OF YOUR VEHICLE ............................115
4UNDERSTANDING YOUR INSTRUMENT PANEL ..................................191
5STARTING AND OPERATING .................................................285
6WHAT TO DO IN EMERGENCIES ..............................................415
7MAINTAINING YOUR VEHICLE ...............................................439
8MAINTENANCE SCHEDULES .................................................503
9IF YOU NEED CONSUMER ASSISTANCE ........................................513
10 INDEX ....................................................................523
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10

INTRODUCTION
CONTENTS
䡵INTRODUCTION ........................4
䡵HOW TO USE THIS MANUAL ..............4
䡵WARNINGS AND CAUTIONS ..............6
䡵VAN CONVERSIONS/CAMPERS ............6
䡵VEHICLE IDENTIFICATION NUMBER ........6
䡵VEHICLE MODIFICATIONS/ALTERATIONS ....7
1

INTRODUCTION
Congratulations on selecting your new Chrysler Group
LLC vehicle. Be assured that it represents precision
workmanship, distinctive styling, and high quality - all
essentials that are traditional to our vehicles.
This Owner’s Manual has been prepared with the assis-
tance of service and engineering specialists to acquaint
you with the operation and maintenance of your vehicle.
It is supplemented by Warranty Information, and various
customer-oriented documents. Please take the time to
read these publications carefully. Following the instruc-
tions and recommendations in this manual will help
assure safe and enjoyable operation of your vehicle.
NOTE: After reviewing the owner information, it
should be stored in the vehicle for convenient referenc-
ing and remain with the vehicle when sold.
When it comes to service, remember that your authorized
dealer knows your vehicle best, has factory-trained tech-
nicians and genuine parts, and cares about your satisfac-
tion.
HOW TO USE THIS MANUAL
Consult the Table of Contents to determine which section
contains the information you desire.
Since the specification of your vehicle depends on the
items of equipment ordered, certain descriptions and
illustrations may differ from your vehicle’s equipment.
The detailed index at the back of this Owner’s Manual
contains a complete listing of all subjects.
Consult the following table for a description of the
symbols that may be used on your vehicle or throughout
this Owner’s Manual:
4 INTRODUCTION

1
INTRODUCTION 5

WARNINGS AND CAUTIONS
This Owners Manual contains WARNINGS against op-
erating procedures that could result in a collision or
bodily injury. It also contains CAUTIONS against proce-
dures that could result in damage to your vehicle. If you
do not read this entire Owners Manual, you may miss
important information. Observe all Warnings and Cau-
tions.
VAN CONVERSIONS/CAMPERS
The New Vehicle Limited Warranty does not apply to
body modifications or special equipment installed by van
conversion/camper manufacturers/body builders. Refer
to the Warranty Information book, Section 2.1.C. Such
equipment includes video monitors, VCRs, heaters,
stoves, refrigerators, etc. For warranty coverage and
service on these items, contact the applicable manufac-
turer.
Operating instructions for the special equipment in-
stalled by the conversion/camper manufacturer should
also be supplied with your vehicle. If these instructions
are missing, please contact your authorized dealer for
assistance in obtaining replacement documents from the
applicable manufacturer.
For information on the Body Builders Guide refer to:
www.rambodybuilder.com. This website contains di-
mensional and technical specifications for your vehicle. It
is intended for Second Stage Manufacturer’s technical
support. For service issues, contact your authorized
dealer.
VEHICLE IDENTIFICATION NUMBER
The Vehicle Identification Number (VIN) is found on the
left front corner of the instrument panel, visible through
the windshield. This number also appears on the vehicle
6 INTRODUCTION

frame and underbody as well as the Automobile Infor-
mation Disclosure Label affixed to a window on your
vehicle, the vehicle registration and title.
NOTE: It is illegal to remove or alter the VIN.
VEHICLE MODIFICATIONS/ALTERATIONS
WARNING!
Any modifications or alterations to this vehicle could
seriously affect its roadworthiness and safety and
may lead to a collision resulting in serious injury or
death.
Vehicle Identification Number
1
INTRODUCTION 7

THINGS TO KNOW BEFORE STARTING YOUR VEHICLE
CONTENTS
䡵A WORD ABOUT YOUR KEYS .............12
▫Ignition Node Module (IGNM) — If Equipped. .12
▫Keyless Ignition Node (KIN) — If Equipped . . .13
▫KeyFob.............................14
▫Removing Key Fob From Ignition ..........16
▫Key-In-Ignition Reminder ................18
䡵SENTRY KEY® .........................18
▫Replacement Keys .....................19
▫Customer Key Programming ..............20
▫General Information ....................20
䡵VEHICLE SECURITY ALARM ..............21
▫Rearming Of The System .................21
▫To Arm The System.....................21
▫To Disarm The System ...................21
▫Security System Manual Override ...........22
䡵ILLUMINATED ENTRY ...................22
䡵REMOTE KEYLESS ENTRY (RKE) —
IF EQUIPPED ..........................23
▫Remote Unlock The Doors ................24
▫To Lock The Doors .....................26
2

▫Using The Panic Alarm ..................27
▫Programming Additional Transmitters........28
▫Transmitter Battery Replacement ...........28
▫General Information ....................31
䡵
REMOTE STARTING SYSTEM — IF EQUIPPED . . .32
▫How To Use Remote Start ................32
䡵DOOR LOCKS .........................35
▫Manual Door Locks .....................35
▫Power Door Locks — If Equipped ..........37
▫Child-Protection Door Lock ...............38
䡵WINDOWS ...........................40
▫Power Windows — If Equipped ...........40
▫Wind Buffeting .......................43
䡵KEYLESS ENTER-N-GO™ .................44
䡵OCCUPANT RESTRAINTS ................48
▫Lap/Shoulder Belts ....................50
▫Lap/Shoulder Belt Untwisting Procedure .....58
▫Adjustable Upper Shoulder Belt Anchorage . . .58
▫Center Lap Belts ......................59
▫Seat Belts In Passenger Seating Positions ......60
▫Automatic Locking Retractor Mode (ALR) —
If Equipped ..........................61
▫Enhanced Seat Belt Use Reminder System
(BeltAlert®) ..........................62
▫Seat Belts And Pregnant Women ...........63
▫Seat Belt Extender .....................63
10 THINGS TO KNOW BEFORE STARTING YOUR VEHICLE

▫Driver and Right Front Passenger Supplemental
Restraint System (SRS) — Air Bags .........64
▫Air Bag System Components ..............65
▫Advanced Front Air Bag Features ...........66
▫Air Bag Deployment Sensors And Controls ....67
▫Event Data Recorder (EDR) ...............72
▫Child Restraints .......................73
䡵ENGINE BREAK-IN RECOMMENDATIONS . . .107
䡵DIESEL ENGINE BREAK-IN
RECOMMENDATIONS ..................108
䡵SAFETY TIPS .........................109
▫Transporting Passengers .................109
▫Exhaust Gas .........................110
▫Safety Checks You Should Make Inside The
Vehicle .............................111
▫Periodic Safety Checks You Should Make Outside
The Vehicle .........................113
2
THINGS TO KNOW BEFORE STARTING YOUR VEHICLE 11

A WORD ABOUT YOUR KEYS
Your vehicle uses either a key start ignition system or
keyless ignition system. The key start ignition system
consists of a either a bladed key with an immobilizer chip
in it, or a Key Fob with Remote Keyless Entry (RKE)
transmitter and an Ignition Node Module (IGNM). The
keyless ignition system consists of a Key Fob with
Remote Keyless Entry (RKE) transmitter and a Keyless
Ignition Node (KIN).
Ignition Node Module (IGNM) — If Equipped
The Ignition Node Module (IGNM) operates similar to an
ignition switch. It has four operating positions, three with
detents and one that is spring-loaded. The detent posi-
tions are OFF, ACC, and ON/RUN. The START position
is a spring-loaded momentary contact position. When
released from the START position, the switch automati-
cally returns to the ON/RUN position.
NOTE: If your vehicle is equipped with Keyless Enter-
N-Go™, the Electronic Vehicle Information Center
(EVIC) will display the ignition switch position (OFF/
ACC/RUN). Refer to “Electronic Vehicle Information
Center (EVIC) — If Equipped” in “Understanding Your
Instrument Panel” for further information.
12 THINGS TO KNOW BEFORE STARTING YOUR VEHICLE

Keyless Ignition Node (KIN) — If Equipped
This feature allows the driver to operate the ignition
switch with the push of a button, as long as the Remote
Keyless Entry (RKE) transmitter is in the passenger
compartment.
The Keyless Ignition Node (KIN) has four operating
positions, three of which are labeled and will illuminate
when in position. The three positions are OFF, ACC, and
ON/RUN. The fourth position is START; during start
RUN will illuminate.
NOTE: In case the ignition switch does not change with
the push of a button, the RKE transmitter (Key Fob) may
have a low or dead battery. In this situation a back up
method can be used to operate the ignition switch. Put
the nose side (side opposite of the emergency key) of the
Key Fob against the ENGINE START/STOP button and
push to operate the ignition switch.
Ignition Node Module (IGNM)
1 — OFF
2 — ACC (ACCESSORY)
3 — ON/RUN
4 — START
2
THINGS TO KNOW BEFORE STARTING YOUR VEHICLE 13

NOTE: For further information, refer to Starting Proce-
dures in “Starting And Operating”.
Key Fob
The Key Fob operates the ignition switch. Insert the
square end of the key fob into the ignition switch located
on the instrument panel and rotate to the desired posi-
tion. It also contains the Remote Keyless Entry (RKE)
transmitter and an emergency key, which stores in the
rear of the Key Fob.
The emergency key allows for entry into the vehicle
should the battery in the vehicle or the RKE transmitter
go dead. You can keep the emergency key with you when
valet parking.
To remove the emergency key, slide the mechanical latch
at the top of the Key Fob sideways with your thumb and
then pull the key out with your other hand.
Keyless Ignition Node (KIN)
1 — OFF
2 — ACC (ACCESSORY)
3 — ON/RUN
14 THINGS TO KNOW BEFORE STARTING YOUR VEHICLE

NOTE: You can insert the double-sided emergency key
into the lock cylinder with either side up.
Emergency Key Removal (IGNM) Emergency Key Removal Keyless Enter-N-Go™ Fob
(KIN)
2
THINGS TO KNOW BEFORE STARTING YOUR VEHICLE 15

Removing Key Fob From Ignition
Place the shift lever in PARK (if equipped with an
automatic transmission). Turn the Key Fob to the OFF
position and then remove the Key Fob.
NOTE:
•For vehicles not equipped with the Electronic Vehicle
Information Center (EVIC), the power window
switches, radio, power sunroof (if equipped), and
power outlets will remain active for 45 seconds after
the ignition switch is turned to the OFF position.
Opening either front door will cancel this feature.
•For vehicles equipped with the EVIC, the power
window switches, radio, power sunroof (if equipped),
and power outlets will remain active for up to 10
minutes after the ignition switch is turned to the OFF
position. Opening either front door will cancel this
feature. The time for this feature is programmable.
Refer to “Electronic Vehicle Information Center
(EVIC)/Personal Settings (Customer-Programmable
Features)” in “Understanding Your Instrument Panel”
for further information.
CAUTION!
•If your vehicle battery becomes low or dead, your
Key Fob will become locked in the ignition.
•Do not attempt to remove the Key Fob while in this
condition, damage could occur to the Key Fob or
ignition module. Only remove the emergency key
for locking and unlocking the doors.
•Leave the Key Fob in the ignition and either:
•Jump Start the vehicle.
•Charge the battery.
16 THINGS TO KNOW BEFORE STARTING YOUR VEHICLE

WARNING!
•Before exiting a vehicle, always apply the parking
brake, shift the transmission into PARK, and push
ignition button to place ignition in OFF position.
When leaving the vehicle, always lock your ve-
hicle.
•Never leave children alone in a vehicle, or with
access to an unlocked vehicle.
•Allowing children to be in a vehicle unattended is
dangerous for a number of reasons. A child or
others could be seriously or fatally injured. Chil-
dren should be warned not to touch the parking
brake, brake pedal or the shift lever.
(Continued)
WARNING! (Continued)
•Do not leave the Key Fob in or near the vehicle, or
in a location accessible to children, and do not
leave the ignition of a vehicle equipped with
Keyless Enter-N-Go™ in the ACC or ON/RUN
mode. A child could operate power windows, other
controls, or move the vehicle.
•Do not leave children or animals inside parked
vehicles in hot weather. Interior heat build-up may
cause serious injury or death.
CAUTION!
An unlocked car is an invitation to thieves. Always
remove the key from the ignition and lock all doors
when leaving the vehicle unattended.
2
THINGS TO KNOW BEFORE STARTING YOUR VEHICLE 17

Key-In-Ignition Reminder
Opening the driver’s door when the Key Fob is in the
ignition and the ignition switch position is OFF or ACC,
a chime will sound to remind you to remove the Key Fob.
NOTE:
•⬙Keyed⬙Ignition systems will chime in OFF or ACC
when the driver door is open.
•“Keyless⬙Ignition systems will chime in ACC or RUN
when the driver door is open.
•If equipped with Electronic Vehicle Information Center
(EVIC), the EVIC will display “Key In Ignition”.
SENTRY KEY®
The Sentry Key® Immobilizer System prevents unau-
thorized vehicle operation by disabling the engine. The
system does not need to be armed or activated. Operation
is automatic, regardless of whether the vehicle is locked
or unlocked.
The system uses a Key Fob with a factory-mated Remote
Keyless Entry (RKE) transmitter, a Keyless Ignition Node
(KIN) and a RF receiver to prevent unauthorized vehicle
operation. Therefore, only Key Fobs that are pro-
grammed to the vehicle can be used to start and operate
the vehicle. The system will not allow the engine to crank
if an invalid Key Fob is used to start and operate the
vehicle. The system will shut the engine off in two
seconds if an invalid Key Fob is used to start the engine.
NOTE: A Key Fob that has not been programmed is also
considered an invalid key.
18 THINGS TO KNOW BEFORE STARTING YOUR VEHICLE