RAM RAM 3500 User manual

16D241-926-AA
RAM TRUCKS 1500/2500/3500
NINth edition
USER GUIDE
Download a FREE electronic copy of the Owner’s Manual
and Warranty Booklet by visiting:
WWW.RAMTRUCKS.COM/EN/OWNERS/MANUALS OR
WWW.RAMTRUCKS.COM/EN/WARRANTY (U.S.);
WWW.OWNERS.MOPAR.CA/EN (CANADA).
©2016 FCA US LLC. ALL RIGHTS RESERVED. RAM IS A REGISTERED TRADEMARK OF FCA US LLC.

The driver’s primary responsibility is the safe operation of the vehicle. Driving
while distracted can result in loss of vehicle control, resulting in a collision and
personal injury. FCA US LLC strongly recommends that the driver use extreme
caution when using any device or feature that may take their attention
off the road. Use of any electrical devices, such as cellular telephones,
computers, portable radios, vehicle navigation or other devices, by the driver
while the vehicle is moving is dangerous and could lead to a serious collision.
Texting while driving is also dangerous and should never be done while the
vehicle is moving. If you nd yourself unable to devote your full attention to
vehicle operation, pull off the road to a safe location and stop your vehicle.
Some states or provinces prohibit the use of cellular telephones or texting while
driving. It is always the driver’s responsibility to comply with all local laws.
If you are the rst registered retail owner of your vehicle, you
may obtain a complimentary printed copy of the Owner’s
Manual, Navigation/Uconnect Manuals or Warranty Booklet by
calling 1-866-726-4636 (U.S.) or 1-800-387-1143 (Canada) or by
contacting your dealer.
IMPORTANT
This User Guide is intended to familiarize you with the
important features of your vehicle. The DVD enclosed contains
your Owner’s Manual, Navigation/Uconnect Manuals, Warranty
Booklets, Tire Warranty and Roadside Assistance (new vehicles
purchased in the U.S.) or Roadside Assistance (new vehicles
purchased in Canada) in electronic format. We hope you nd it
useful. U.S. residents can purchase replacement DVD kits by
visiting www.techauthority.com and Canadian residents can
purchase replacement DVD kits by calling 1-800-387-1143. Driving and Alcohol
Drunken driving is one of the most frequent causes
of collisions. Your driving ability can be seriously
impaired with blood alcohol levels far below the legal
minimum. If you are drinking, don’t drive. Ride with a
designated non-drinking driver, call a cab, a friend, or
use public transportation.
WARNING
Driving after drinking can lead to a collision. Your
perceptions are less sharp, your reexes are slower, and
your judgment is impaired when you have been drinking.
Never drink and then drive.
This guide has been prepared to help you get
quickly acquainted with your new Ram brand vehicle
and to provide a convenient reference source for
common questions. However, it is not a substitute for
your Owner’s Manual.
For complete operational instructions, maintenance
procedures and important safety messages, please consult
your Owner’s Manual, Navigation/Uconnect Manuals and
other Warning Labels in your vehicle.
Not all features shown in this guide may apply to your
vehicle. For additional information on accessories to help
personalize your vehicle, visit www.mopar.com (U.S.),
www.mopar.ca (Canada) or your local Ram brand dealer.

INTRODUCTION/WELCOME
WELCOME FROM FCA US LLC .......3
CONTROLS AT A GLANCE
DRIVER COCKPIT ...............6
INSTRUMENT CLUSTER ...........8
GETTING STARTED
KEYFOB ...................10
KEYLESS ENTER-N-GO — PASSIVE
ENTRY .....................13
KEYLESS ENTER-N-GO — IGNITION . . 14
REMOTE START ............... 15
VEHICLE SECURITY ALARM .......15
SEAT BELT SYSTEMS ...........16
SUPPLEMENTAL RESTRAINT SYSTEM
(SRS) — AIR BAGS ............18
CHILD RESTRAINTS ............22
HEAD RESTRAINTS .............30
FRONT SEATS ................32
HEATED/VENTILATED SEATS ....... 38
HEATED STEERING WHEEL ........ 40
TILT STEERING COLUMN .........41
POWER FOLDING OUTSIDE MIRRORS FOR
STANDARD AND TRAILER TOW .....43
OPERATING YOUR VEHICLE
ENGINE BREAK-IN
RECOMMENDATIONS ............44
TURN SIGNALS/WIPER/WASHER/HIGH
BEAMS LEVER ................45
HEADLIGHT SWITCH ............ 46
ELECTRONIC SPEED CONTROL ..... 47
EIGHT-SPEED AUTOMATIC TRANSMISSION
— IF EQUIPPED ...............50
ELECTRONIC RANGE SELECT (ERS)
OPERATION .................51
1500 AIR SUSPENSION SYSTEM ....53
REBEL AIR SUSPENSION SYSTEM . . . 55
2500-3500 AIR SUSPENSION
SYSTEM ....................58
STOP/START SYSTEM —
IF EQUIPPED ................60
MANUAL CLIMATE CONTROLS WITHOUT
TOUCHSCREEN ...............63
MANUAL CLIMATE CONTROLS WITH
TOUCHSCREEN ...............64
AUTOMATIC CLIMATE CONTROLS WITH
TOUCHSCREEN ...............66
PARKSENSE FRONT AND REAR PARK
ASSIST — IF EQUIPPED .........68
PARKVIEW REAR BACK UP CAMERA — IF
EQUIPPED ..................68
POWER SLIDING REAR WINDOW ....70
POWER SUNROOF .............71
WIND BUFFETING .............73
ELECTRONICS
YOUR VEHICLE'S SOUND SYSTEM . . . 74
CYBERSECURITY ..............76
IDENTIFYING YOUR RADIO ........ 77
UCONNECT ACCESS ............78
RADIO 3.0 ..................90
UCONNECT 3.0 ...............93
UCONNECT 3.0 VOICE RECOGNITION
QUICKTIPS .................95
UCONNECT 5.0 ..............100
UCONNECT 5.0 VOICE RECOGNITION
QUICKTIPS .................105
UCONNECT 8.4A/8.4AN .........112
UCONNECT 8.4A/8.4AN VOICE
RECOGNITION QUICK TIPS .......126
UCONNECT PHONE ...........145
STEERING WHEEL AUDIO
CONTROLS .................156
ELECTRONIC VEHICLE INFORMATION
CENTER (EVIC) OR DRIVER INFORMATION
DISPLAY (DID) ............... 157
PROGRAMMABLE FEATURES ......158
UNIVERSAL GARAGE DOOR OPENER
(HomeLink) .................161
POWER INVERTER ............164
POWER OUTLETS .............165
AUXILIARY SWITCHES —
IF EQUIPPED ...............167
OFF-ROAD CAPABILITIES
FOUR-WHEEL DRIVE OPERATION — IF
EQUIPPED .................168
UTILITY
TONNEAU COVER .............175
EASY-OFF TAILGATE ...........175
PICKUP BOX ................176
RAMBOX ...................178
TOWING & PAYLOAD ...........182
TOW/HAUL MODE ............182
INTEGRATED TRAILER BRAKE
MODULE ..................183
RECREATIONAL TOWING (BEHIND
MOTORHOME, ETC.) ...........185
1500 3.0L DIESEL
DIESEL ENGINE BREAK-IN
RECOMMENDATIONS ...........191
DIESEL ENGINE STARTING
PROCEDURES ...............191
DIESEL FUEL FILTER/WATER
SEPARATOR.................193
EXHAUST REGENERATION .......194
COOL-DOWN IDLE CHART ........ 195
ADDING FUEL — DIESEL ENGINE
ONLY .....................196
DIESEL EXHAUST FLUID ........197
TABLE OF CONTENTS

6.7L CUMMINS DIESEL
DIESEL ENGINE BREAK-IN
RECOMMENDATIONS ..........202
DIESEL ENGINE STARTING
PROCEDURES ...............202
DIESEL EXHAUST BRAKE (ENGINE
BRAKING) .................204
IDLE-UP FEATURE (AUTOMATIC
TRANSMISSION ONLY) .........205
ENGINE MOUNTED FUEL FILTER/WATER
SEPARATOR.................206
UNDERBODY MOUNTED FUEL
FILTER/WATER SEPARATOR .......207
EXHAUST REGENERATION .......208
COOL-DOWN IDLE CHART ........ 210
ADDING FUEL — DIESEL ENGINE
ONLY .....................210
DIESEL EXHAUST FLUID ........211
WHAT TO DO IN EMERGENCIES
ROADSIDE ASSISTANCE .........218
WARNING AND INDICATOR LIGHTS . . 218
IF YOUR ENGINE OVERHEATS .....225
JACKING AND TIRE CHANGING ....226
JUMP-STARTING PROCEDURES ....242
EMERGENCY TOW HOOKS ........245
GEAR SELECTOR OVERRIDE — 6-SPEED
TRANSMISSION ..............246
MANUAL PARK RELEASE — 8 SPEED
TRANSMISSION ..............247
TOWING A DISABLED VEHICLE ....250
FREEING A STUCK VEHICLE ...... 251
ENHANCED ACCIDENT RESPONSE SYSTEM
(EARS) ....................252
EVENT DATA RECORDER (EDR) .....252
MAINTAINING YOUR VEHICLE
TO OPEN AND CLOSE THE HOOD . . . 253
ENGINE COMPARTMENT — 3.6L . . . 254
ENGINE COMPARTMENT — 5.7L . . . 256
ENGINE COMPARTMENT — 6.4L . . . 258
ENGINE COMPARTMENT — 3.0L
DIESEL ...................260
ENGINE COMPARTMENT — 6.7L DIESEL
WITH 68RFE TRANSMISSION .....262
ENGINE COMPARTMENT — 6.7L DIESEL
WITH AS69RC TRANSMISSION ....264
FLUID CAPACITIES — GAS ENGINE . . 266
FLUIDS, LUBRICANTS, AND GENUINE
PARTS — GAS ENGINE ..........267
FLUID CAPACITIES — 1500 3.0L
DIESEL ...................270
FLUIDS, LUBRICANTS, AND GENUINE
PARTS — 1500 3.0L DIESEL .....270
FLUID CAPACITIES — 6.7L CUMMINS
DIESEL ENGINE ..............272
FLUIDS, LUBRICANTS, AND GENUINE
PARTS — 6.7L CUMMINS DIESEL
ENGINE ...................272
MAINTENANCE PROCEDURES .....275
MAINTENANCE SCHEDULE — GASOLINE
ENGINE ...................275
MAINTENANCE SCHEDULE — 1500 3.0L
DIESEL ENGINE ..............280
MAINTENANCE SCHEDULE — 6.7L
CUMMINS DIESEL ENGINE ....... 285
FUSES ...................293
TIRES — GENERAL INFORMATION . . 298
REPLACEMENT BULBS .........302
CUSTOMER ASSISTANCE
FCA US LLC CUSTOMER CENTER . . . 303
FCA CANADA INC. CUSTOMER
CENTER ..................303
ASSISTANCE FOR THE HEARING
IMPAIRED .................303
PUBLICATIONS ORDERING .......304
REPORTING SAFETY DEFECTS IN THE
UNITEDSTATES ..............305
MOPAR® ACCESSORIES
AUTHENTIC ACCESSORIES BY
MOPAR ...................306
FAQ’s
FREQUENTLY ASKED QUESTIONS . . . 307
INDEX ...................309
TABLE OF CONTENTS
2

WELCOME FROM FCA US LLC
Congratulations on selecting your new FCA US LLC (“FCA US”) vehicle. Be assured
that it represents precision workmanship, distinctive styling, and high quality - all
essentials that are traditional to our vehicles.
Your new FCA US vehicle has characteristics to enhance the driver's control under
some driving conditions. These are to assist the driver and are never a substitute for
attentive driving. They can never take the driver's place. Always drive carefully.
Your new vehicle has many features for the comfort and convenience of you and your
passengers. Some of these should not be used when driving because they take your
eyes from the road or your attention from driving. Never text while driving or take your
eyes more than momentarily off the road.
This guide illustrates and describes the operation of features and equipment that are
either standard or optional on this vehicle. This guide may also include a description
of features and equipment that are no longer available or were not ordered on this
vehicle. Please disregard any features and equipment described in this guide that are
not available on this vehicle. FCA US reserves the right to make changes in design
and specifications and/or make additions to or improvements to its products without
imposing any obligation upon itself to install them on products previously manufac-
tured.
This User Guide has been prepared to help you quickly become acquainted with the
important features of your vehicle. It contains most things you will need to operate
and maintain the vehicle, including emergency information.
The DVD includes a computer application containing detailed Owner's information
which can be viewed on a personal computer or MAC computer. The multimedia DVD
also includes videos which can be played on any standard DVD player (including the
Uconnect Touchscreen Radios if equipped with DVD player capabilities). Additional
DVD operational information is located on the back of the DVD sleeve.
For complete owner information, refer to your Owner's Manual on the DVD in the owner’s
kit provided at the time of new vehicle purchase. For your convenience, the information
contained on the DVD may also be printed and saved for future reference.
FCA US is committed to protecting our environment and natural resources. By
converting from paper to electronic delivery for the majority of the user information
for your vehicle, together we greatly reduce the demand for tree-based products and
lessen the stress on our environment.
VEHICLES SOLD IN CANADA
With respect to any vehicles sold in Canada, the name FCA US LLC shall be deemed
to be deleted and the name FCA Canada Inc. used in substitution (excluding legal
lines).
INTRODUCTION/WELCOME
3