
17
LIMITED LIFETIME WARRANTY
We will do our best to solve any problems or issues that you may have with your Amtrak
NPCU locomotive. If your locomotive has any defects that originate from the factory,
we will repair your locomotive using new components or replace it outright should a
repair not be possible. However, we can only replace your locomotive while we have
additional ones in stock. We normally keep spares for up to six months after a model is
released. If you purchased this locomotive or first opened it after that time, it is possible
that we no longer have any replacements and that a repair is the only option. Please
give us a call or write us an e-mail, and we will see what we can do to help you out.
There are a number of things that this warranty can not cover. If your NPCU arrives
with a couple of loose grab irons or underbody bits, there is a very good chance that
you can effect a repair in less time and effort than it would take to contact us. Don’t be
afraid to do some model railroading! White glue, such as Weldbond, works wonders
for securing all sorts of parts and will not mar or damage your paint. However, if parts
are missing that is another story – call us or send us an e-mail and we’ll send you some
replacements.
Of course, damage caused by replicating one of those old State Fair train collisions,
running your locomotive through baking soda “snow” for a photo shoot to impress
your Instragram followers, posing it for a photo on the nose of a real NPCU locomotive
moving at more than 10MPH, setting the throttle to maximum while trying to pull lead
a 40-car Auto Train up a 3% grade because you wanted to see “how much it can pull
lead,” connecting a live 480V HEP cable to your model, or any other damage caused
by you that we haven’t been able to cover here is not covered by the warranty.
However, if catastrophe does strike and your locomotive gets damaged, please give us
a shout and we’ll do our best to help you out. Yes, even if it was your fault we
will try our best to fix your locomotive for you. Don’t be shy!
ACKNOWLEDGMENTS
A lot of people have been a huge help in making our Amtrak NPCU a success. Yes
we know, it’s also called a “Cabbage” by many and we also really like that name
too, but we don’t want people to mistaken that everyone listed here worked in the
produce section of your local supermarket. Thanks goes to Marshall W. Beecher, Deane
Ellsworth, William Hakkarinen, Matt Herman, Bob Hundman, Clifford Kendall, Tom
Murray, Tom Nanos, Blair Slaughter, Joe St. John, Chuck Yungkurth and Bob Zenk for
their contributions to the NPCU project.
Special thanks also goes out to Matt Donnelly, Alex Stroshane and T.J. Van Haag for once
again providing insight, photographs, drawings, sounds and pretty much everything
needed to make this locomotive actually look like an Amtrak locomotive. And we also
cannot forget about the invaluable contributions to this project by the late Asa Worcester.