Raritan dominion kx III User manual

Copyright © 2014 Raritan, Inc.
DKX3-v3.0.0-0B-E
February 2014
255-62-0001-00
Dominion KX III
User Guide
Release 3.0.0

This document contains proprietary information that is protected by copyright. All rights reserved. No
part of this document may be photocopied, reproduced, or translated into another language without
express prior written consent of Raritan, Inc.
© Copyright 2014 Raritan, Inc. All third-party software and hardware mentioned in this document are
registered trademarks or trademarks of and are the property of their respective holders.
FCC Information
This equipment has been tested and found to comply with the limits for a Class A digital device,
pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection
against harmful interference in a commercial installation. This equipment generates, uses, and can
radiate radio frequency energy and if not installed and used in accordance with the instructions, may
cause harmful interference to radio communications. Operation of this equipment in a residential
environment may cause harmful interference.
VCCI Information (Japan)
Raritan is not responsible for damage to this product resulting from accident, disaster, misuse, abuse,
non-Raritan modification of the product, or other events outside of Raritan's reasonable control or not
arising under normal operating conditions.
If a power cable is included with this product, it must be used exclusively for this product.

iii
Contents
Chapter 1 Introduction 1
Overview........................................................................................................................................1
What's New in Help........................................................................................................................1
Package Contents..........................................................................................................................2
KX III Device Photos and Features................................................................................................2
Hardware.............................................................................................................................2
Software...............................................................................................................................3
Dominion KX3-832...............................................................................................................4
Dominion KX3-864...............................................................................................................6
Supported Users and Ports per Model................................................................................7
KX III Remote and Local Console Interfaces.................................................................................7
KX III KVM Client Applications.......................................................................................................7
KX III Online Help ..........................................................................................................................8
Chapter 2 Getting Started 9
Install and Configure KX III............................................................................................................9
Allow Pop-Ups ...............................................................................................................................9
Security Warnings and Validation Messages ................................................................................9
Java Validation and Access Warning..................................................................................9
Additional Security Warnings.............................................................................................10
Installing a Certificate...................................................................................................................10
Example 1: Import the Certificate into the Browser...........................................................11
Example 2: Add the KX III to Trusted Sites and Import the Certificate .............................13
Logging In to the KX III ................................................................................................................14
Chapter 3 KX III Interface and Navigation 16
Overview......................................................................................................................................16
KX III Remote Console Interface .................................................................................................16
Port Access Page (Remote Console Display)...................................................................17
Port Action Menu...............................................................................................................20
Left Panel...........................................................................................................................23
KX III Local Console Interface .....................................................................................................24
Chapter 4 Virtual KVM Client (VKC) Help 25
Overview......................................................................................................................................25
Connect to a Target Server .........................................................................................................26
Configuring Connection Properties..............................................................................................27
Access Connection Properties ..........................................................................................27
About Connection Properties.............................................................................................27

Contents
iv
Default Connection Property Settings - Optimized for Best Performance.........................28
Optimize for: Selections.....................................................................................................29
Video Mode........................................................................................................................29
Noise Filter.........................................................................................................................30
Connection Information................................................................................................................31
Access and Copy Connection Information ........................................................................31
USB Profiles.................................................................................................................................32
Keyboard......................................................................................................................................33
Send Ctrl+Alt+Del Macro...................................................................................................33
Send LeftAlt+Tab...............................................................................................................33
Setting CIM Keyboard/Mouse Options..............................................................................33
Send Text to Target...........................................................................................................33
Keyboard Macros...............................................................................................................34
Build a New Macro.............................................................................................................34
Import Macros....................................................................................................................35
Export Macros....................................................................................................................36
Video Properties ..........................................................................................................................37
Refreshing the Screen.......................................................................................................37
Auto-Sense Video Settings................................................................................................37
Calibrating Color................................................................................................................38
Adjusting Video Settings....................................................................................................38
Screenshot from Target Command (Target Screenshot)..................................................40
Mouse Options.............................................................................................................................41
Dual Mouse Modes............................................................................................................42
Single Mouse Mode...........................................................................................................45
Tool Options.................................................................................................................................45
General Settings................................................................................................................45
Client Launch Settings.......................................................................................................48
Configuring Port Scan Settings in VKC and AKC..............................................................50
View Options................................................................................................................................51
View Toolbar......................................................................................................................51
View Status Bar.................................................................................................................51
Scaling...............................................................................................................................52
Full Screen Mode...............................................................................................................52
Virtual Media................................................................................................................................53
Prerequisites for Using Virtual Media................................................................................53
Mounting Local Drives.......................................................................................................54
Supported Tasks Via Virtual Media...................................................................................54
Supported Virtual Media Types .........................................................................................55
Supported Virtual Media Operating Systems ....................................................................55
Number of Supported Virtual Media Drives.......................................................................56
Connecting and Disconnecting from Virtual Media ...........................................................56
Virtual Media in a Windows XP Environment....................................................................58
Virtual Media in a Linux Environment................................................................................59
Virtual Media in a Mac Environment..................................................................................59
Virtual Media File Server Setup (File Server ISO Images Only) .......................................60
Smart Cards.................................................................................................................................61
Smart Card Minimum System Requirements, CIMs and Supported/Unsupported Smart
Card Readers ....................................................................................................................61
Authentication When Accessing a Smart Card Reader.....................................................61
PC Share Mode and Privacy Settings when Using Smart Cards......................................61
Smart Card Reader Detected............................................................................................62

Contents
v
Mount a Smart Card Reader .............................................................................................62
Update a Smart Card Reader............................................................................................63
Send Smart Card Remove and Reinsert Notifications ......................................................63
Unmount (Remove) a Smart Card Reader........................................................................63
Digital Audio.................................................................................................................................64
Supported Audio Device Formats......................................................................................64
Audio Playback and Capture Recommendations and Requirements...............................65
Audio Level........................................................................................................................65
Recommendations for Audio Connections when PC Share Mode is Enabled..................65
Bandwidth Requirements ..................................................................................................65
Saving Audio Settings .......................................................................................................67
Connecting to Multiple Targets from a Single Remote Client ...........................................67
Connecting and Disconnecting from a Digital Audio Device.............................................68
Adjusting Capture and Playback Buffer Size (Audio Settings)..........................................71
Version Information - Virtual KVM Client.....................................................................................71
Chapter 5 Active KVM Client (AKC) Help 72
Overview......................................................................................................................................72
Connect to a Target Server .........................................................................................................72
AKC Supported Microsoft .NET Framework................................................................................73
AKC Supported Operating Systems............................................................................................73
AKC Supported Browsers............................................................................................................74
Prerequisites for Using AKC........................................................................................................74
Allow Cookies....................................................................................................................74
Include KX III IP Address in 'Trusted Sites Zone'..............................................................74
Disable 'Protected Mode'...................................................................................................74
Enable AKC Download Server Certificate Validation ........................................................74
Chapter 6 KX III Remote Console - KX III End User Help 75
Overview......................................................................................................................................75
Logging In to the KX III ................................................................................................................76
Scanning Ports - Remote Console ..............................................................................................77
Scanning Ports Slide Show - Remote Console.................................................................78
Target Status Indicators During Port Scanning - Remote Console...................................79
Using Scan Port Options ...................................................................................................80
Scan for Targets................................................................................................................81
Changing a Password..................................................................................................................82
Managing Favorites .....................................................................................................................83
Enable Favorites................................................................................................................83
Access and Display Favorites ...........................................................................................84

Contents
vi
Chapter 7 KX III Local Console - KX III End User Help 85
Overview......................................................................................................................................85
Accessing a Target Server ..........................................................................................................85
Local Console Video Resolutions................................................................................................86
Simultaneous Users.....................................................................................................................86
Hot Keys and Connect Keys........................................................................................................86
Return to the KX III Local Console Interface - Default Hot Key ........................................87
Connect Key Examples .....................................................................................................87
Special Sun Key Combinations.........................................................................................88
Scanning Ports - Local Console ..................................................................................................89
Scanning Port Slide Show - Local Console.......................................................................90
Target Status Indicators During Port Scanning - Local Console.......................................92
Configure Local Console Scan Settings............................................................................92
Scan for Targets - Local Console......................................................................................93
Local Console Smart Card Access..............................................................................................93
Local Console USB Profile Options.............................................................................................95
KX III Local Console Factory Reset.............................................................................................96
Resetting the KX III Using the Reset Button on the Device.........................................................96
Appendix A Connecting a KX III and Cat5 Reach DVI - Provide Extended
Local Port Functionality 98
Overview......................................................................................................................................98
About the Cat5 Reach DVI ..........................................................................................................98
Connect a KX III and Cat5 Reach DVI.........................................................................................99
Appendix B Accessing a Paragon II from the KX III 102
Overview....................................................................................................................................102
Supported Paragon II CIMS and Configurations .......................................................................103
KX III-to-KX III Paragon CIM Guidelines .........................................................................105
KX III-to-Paragon II Guidelines........................................................................................106
Supported Connection Distances Between Paragon II and KX III ..................................107
Connecting the Paragon II to the KX III .....................................................................................108
Appendix C Specifications 109
Hardware ...................................................................................................................................109
KX III Dimensions and Physical Specifications ...............................................................109
KX III Supported Target Server Video Resolutions.........................................................112
Target Server Video Resolution Supported Connection Distances and Refresh Rates .113
Supported KX III Local Port DVI Resolutions..................................................................114
Supported Computer Interface Module (CIMs) Specifications........................................114
Supported Digital Video CIMs for Mac ............................................................................116
Digital CIM Timing Modes ...............................................................................................117
Digital CIM Established and Standard Modes.................................................................117
DVI Compatibility Mode...................................................................................................118

Contents
vii
Supported Remote Connections .....................................................................................118
Network Speed Settings..................................................................................................118
Dell Chassis Cable Lengths and Video Resolutions .......................................................120
Smart Card Minimum System Requirements..................................................................120
Supported Smart Card Readers......................................................................................122
Unsupported Smart Card Readers..................................................................................123
Audio Playback and Capture Recommendations and Requirements.............................123
Number of Supported Audio/Virtual Media and Smartcard Connections........................125
KX III Supported Keyboard Languages...........................................................................126
Mac Mini BIOS Keystroke Commands............................................................................127
Using a Windows Keyboard to Access Mac Targets.......................................................128
TCP and UDP Ports Used...............................................................................................128
HTTP and HTTPS Port Settings......................................................................................129
Software.....................................................................................................................................130
Supported Operating Systems and Browsers .................................................................130
Java and Microsoft .NET Requirements..........................................................................131
Multi-Language Keyboard JRE Requirement..................................................................131
Events Captured in the Audit Log and Syslog.................................................................132
Appendix D Informational Notes 133
Overview....................................................................................................................................133
Java Runtime Environment (JRE) Notes...................................................................................133
Disable Java Caching and Clear the Java Cache...........................................................133
Java Not Loading Properly on Mac .................................................................................134
CIM Notes..................................................................................................................................134
Windows 3-Button Mouse on Linux Targets....................................................................134
Windows 2000 Composite USB Device Behavior for Virtual Media................................135
Virtual Media Notes....................................................................................................................135
Cannot Connect to Drives from Linux Clients .................................................................135
Cannot Write To/From a File from a Mac Client..............................................................136
Virtual Media via VKC and AKC in a Windows Environment ..........................................137
Virtual Media Not Refreshed After Files Added...............................................................137
Virtual Media Linux Drive Listed Twice............................................................................138
Accessing Virtual Media on a Windows 2000 .................................................................138
Disconnecting Mac and Linux Virtual Media USB Drives................................................138
Target BIOS Boot Time with Virtual Media......................................................................138
Virtual Media Connection Failures Using High Speed for Virtual Media Connections....138
Video Mode and Resolution Notes ............................................................................................139
Video Image Appears Dark when Using a Mac...............................................................139
Black Stripe/Bar(s) Displayed on the Local Port .............................................................139
Sun Composite Synch Video...........................................................................................139
SUSE/VESA Video Modes ..............................................................................................139
Keyboard Notes .........................................................................................................................140
French Keyboard.............................................................................................................140
Keyboard Language Preference (Fedora Linux Clients).................................................141
Macros Not Saving on Linux Target Servers...................................................................142
Mac Keyboard Keys Not Supported for Remote Access.................................................143
Mouse Notes..............................................................................................................................143
Mouse Pointer Synchronization (Fedora)........................................................................143
Single Mouse Mode when Connecting to a Target Under CC-SG Control.....................143

Contents
viii
Audio..........................................................................................................................................144
Audio Playback and Capture Issues................................................................................144
Audio in a Linux Environment..........................................................................................144
Audio in a Windows Environment....................................................................................145
Smart Card Notes ......................................................................................................................145
Virtual KVM Client (VKC) Smart Card Connections to Fedora Servers..........................145
Browser Notes ...........................................................................................................................145
Resolving Issues with Firefox Freezing when Using Fedora ..........................................145
Appendix E Frequently Asked Questions 146
General FAQs............................................................................................................................146
Remote Access..........................................................................................................................148
Universal Virtual Media..............................................................................................................151
Bandwidth and KVM-over-IP Performance................................................................................152
IPv6 Networking.........................................................................................................................156
Servers.......................................................................................................................................157
Blade Servers ............................................................................................................................158
Installation..................................................................................................................................160
Local Port - KX IIII......................................................................................................................162
Extended Local Port...................................................................................................................163
Dual Power Supplies..................................................................................................................164
Intelligent Power Distribution Unit (PDU) Control......................................................................164
Ethernet and IP Networking.......................................................................................................165
Local Port Consolidation, Tiering and Cascading......................................................................167
Computer Interface Modules (CIMs)..........................................................................................169
Security......................................................................................................................................170
Smart Cards and CAC Authentication .......................................................................................172
Manageability.............................................................................................................................173
Documentation and Support......................................................................................................174
Miscellaneous ............................................................................................................................175
Index 177

1
In This Chapter
Overview....................................................................................................1
What's New in Help ...................................................................................1
Package Contents .....................................................................................2
KX III Device Photos and Features ...........................................................2
KX III Remote and Local Console Interfaces ............................................7
KX III KVM Client Applications ..................................................................7
KX III Online Help......................................................................................8
Overview
The Dominion KX III is an enterprise-class, secure, KVM-over-IP switch
that provides 1, 2, 4 or 8 users with remote BIOS-level control of 8 to 64
servers.
KX III comes with standard features such as DVI/HDMI/DisplayPort
digital and analog video, audio, virtual media, smart card/CAC, blade
server support, and mobile access.
Deploy KX III individually, or with Raritan’s CommandCenter Secure
Gateway (CC-SG).
What's New in Help
KX III supports DVI video monitors
Also added for this release:
Ability to extend the KX III's reach by connecting to Raritan's
Cat5 Reach DVI - see Connecting a KX III and Cat5 Reach
DVI - Provide Extended Local Port Functionality (on page 98)
Changes to Virtual KVM Client (VKC) and Active KVM Client
(AKC) connection properties - see Configuring Connection
Properties (on page 27)
Enable and disable Favorites in the KX III Remote Client - see
Managing Favorites (on page 83)
Support for all external virtual media drive types
Chapter 1
Introduction

Chapter 1: Introduction
2
Package Contents
Each KX III ships as a fully-configured stand-alone product in a standard
1U (2U for <kxx-864) 19" rackmount chassis. Each KX III device ships
with the following contents:
Amount
included
Item
1
KX III device
1
KX III Quick Setup Guide
1
Rackmount kit
2
AC power cords
1
Set of 4 rubber feet (for desktop use)
1
Application note
1
Warranty card
KX III Device Photos and Features
Hardware
Integrated KVM-over-IP remote access
1U or 2U rack-mountable (brackets included)
Dual power supplies with failover; autoswitching power supply with
power failure warning
Support for the following CIMs:
For virtual media and Absolute Mouse Synchronization, use one
of the following CIMs:
D2CIM-VUSB
D2CIM-DVUSB
D2CIM-DVUSB-DVI
D2CIM-DVUSB-HDMI
D2CIM-DVUSB-DP
Required for PS2 connection:

Chapter 1: Introduction
3
DCIM-PS2
DVI monitor support from the DVI local port
VGA support via a DVI to VGA converter
DVI support via a standard DVI cable
Support for tiering in which a base KX III device is used to access
multiple other tiered devices
Multiple user capacity (1/2/4/8 remote users; 1 local user)
UTP (Cat5/5e/6) server cabling
Dual Ethernet ports (10/100/1000 LAN) with failover
Field upgradable
Local USB User port for in-rack access
USB Keyboard/mouse ports
One front and three back panel USB ports for supported USB
devices
Fully concurrent local and remote user access
Local graphical user interface (GUI) for administration
Centralized access security
Integrated power control
LED indicators for dual power status, network activity, and remote
user status
Hardware Reset button
Note: Release KX III 3.0.0 does not provide modem support, but will in a
future release.
Software
Virtual media support in Windows®, Mac®and Linux®environments*
Absolute Mouse Synchronization*
*Note: Virtual media and Absolute Mouse Synchronization require
use of a D2CIM-VUSB, D2CIM-DVUSB, D2CIM-DVUSB-DVI,
D2CIM-DVUSB-HDMI or D2CIM-DVUSB-DP CIM.

Chapter 1: Introduction
4
Support for digital audio over USB
Port scanning and thumbnail view of up to 32 targets within a
configurable scan set
Web-based access and management
Intuitive graphical user interface (GUI)
Support for dual port video output
256-bit encryption of complete KVM signal, including video and
virtual media
LDAP, Active Directory®, RADIUS, or internal authentication and
authorization
DHCP or fixed IP addressing
Smart card/CAC authentication
SNMP, SNMP3 and Syslog management
IPv4 and IPv6 support
Power control associated directly with servers to prevent mistakes
Integration with Raritan's CommandCenter Secure Gateway (CC-SG)
management unit
CC Unmanage feature to remove device from CC-SG control
Support of Raritan PX1 and PX2 appliances
Dominion KX3-832
KX3-832 Photos
KX3-832 Features

Chapter 1: Introduction
5
Diagram key
Dual Power AC 100V/240V
Local USB Ports
DVI-D Port
32 KVM Ports UTP Cabling
(Cat5/5e/6)
Dual 10/100/1000 Ethernet Access
Tier Port
Note: Release KX III 3.0.0 does not provide
modem support, but will in a future release.

Chapter 1: Introduction
6
Dominion KX3-864
KX3-864 Photos
KX3-864 Features
Diagram key
Dual Power AC 100V/240V
Local USB Ports
DVI-D Port
64 KVM Ports UTP Cabling
(Cat5/5e/6)
Dual 10/100/1000 Ethernet Access
Tier Port

Chapter 1: Introduction
7
Diagram key
Note: Release KX III 3.0.0 does not provide
modem support, but will in a future release.
Supported Users and Ports per Model
Model
Ports
Remote users
KX3-864
64
8
KX3-832
32
8
KX3-808
8
8
KX3-464
64
4
KX3-432
32
4
KX3-416
16
4
KX3-232
32
2
KX3-216
16
2
KX3-132
32
1
KX3-116
16
1
KX3-108
8
1
KX III Remote and Local Console Interfaces
Use the Remote Console interface to configure and manage the KX III
over a network connection.
The Local Console interface provides access to the KX III while at the
rack.
See KX III Remote Console Interface (on page 16) and KX III Local
Console Interface (on page 24), respectively.
KX III KVM Client Applications
KX III works with the Virtual KVM Client (VKC) and the Active KVM Client
(AKC).
For help on using the clients, see Virtual KVM Client (VKC) Help (on
page 25) and Active KVM Client (AKC) Help (on page 72).

Chapter 1: Introduction
8
KX III Online Help
KX III online help is considered your primary help resource. PDF
versions of help are a secondary resource.
See the KX III Release Notes for important information on the current
release before you begin using the KX III.
KVM Client help is provided as part of KX III online help.
Online help is accompanied by the KX III Quick Setup Guide, which can
be found on the Raritan Firmware, Upgrades and Documentation page of
Raritan's website
(http://www.raritan.com/support/firmware-and-documentation).
The Firmware, Upgrades and Documentation page also contains a PDF
version of the administrator help.
Note: To use online help, Active Content must be enabled in your
browser.

9
In This Chapter
Install and Configure KX III........................................................................9
Allow Pop-Ups...........................................................................................9
Security Warnings and Validation Messages............................................9
Installing a Certificate..............................................................................10
Logging In to the KX III............................................................................14
Install and Configure KX III
If you have not already done so, install and configure KX III.
See the KX III Quick Setup Guide that came with the KX III device or
download it from the Raritan Support website
http://www.raritan.com/support, or see KX III Installation and
Configuration.
Allow Pop-Ups
Regardless of the browser used, you must allow pop-ups from the
device's IP address to launch the KX III Remote Console.
Security Warnings and Validation Messages
When logging in to KX III, security warnings and application validation
message may appear.
These include:
Java™security warnings and requests to validate KX III. See Java
Validation and Access Warning (on page 9), and Installing a
Certificate (on page 10)
Additional security warnings based on your browser and security
settings. See Additional Security Warnings (on page 10)
Java Validation and Access Warning
When logging in to KX III, Java®1.7 prompts you to validate KX III, and to
allow access to the application.
Raritan recommends installing an SSL certificate in each KX III device in
order to reduce Java warnings, and enhance security. See SSL
Certificates
Chapter 2
Getting Started

Chapter 2: Getting Started
10
Additional Security Warnings
Even after an SSL certificate is installed in the KX III, depending on your
browser and security settings, additional security warnings may be
displayed when you log in to KX III.
It is necessary to accept these warnings to launch the KX III Remote
Console.
Reduce the number of warning messages during subsequent log ins by
checking the following options on the security and certificate warning
messages:
In the future, do not show this warning
Always trust content from this publisher
Installing a Certificate
You may be prompted by the browser to accept and validate the KX III's
SSL certificate.
Depending on your browser and security settings, additional security
warnings may be displayed when you log in to KX III.
It is necessary to accept these warnings to launch the KX III Remote
Console. For more information, see Security Warnings and Validation
Messages (on page 9).
Two sample methods on how to install an SSL Certificate in the browser
are provided here, both using Microsoft Internet Explorer 8®and
Windows 7®.
Specific methods and steps depend on your browser and operating
system. See your browser and operating system help for details.

Chapter 2: Getting Started
11
Example 1: Import the Certificate into the Browser
In this example, you import the Certificate into the browser.
Steps
Open an IE browser, then log in to KX III.
Click More Information on the first Java™security warning.
Click View Certificate Details on the More Information dialog. You are prompted to
install the certificate. Follow the wizard steps.
Note: If you are not prompted by the browser, manually select Tools > Internet
Options to open the Internet Options dialog.

Chapter 2: Getting Started
12
Steps
Click the Content tab.
Click Certificates.
The Certificate Import Wizard opens and walks you through each step.
File to Import - Browse to locate the Certificate
Certificate Store - Select the location to store the Certificate
Click Finish on the last step of the Wizard.
The Certificate is imported. Close the success message.
Click OK on the Internet Options dialog to apply the changes, then close and reopen
the browser.