Raz Lucia User manual

QUICK START
GUIDE
Welcome to the world of
www.luciaphone.com
Mobile phone for individuals who are
blind, visually impaired or hard of
hearing, and for seniors.

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Additional Support
Please visit www.luciaphone.com/support for additional information,
including:
• A downloadable PDF version of the LUCIA Quick Start Guide
• A downloadable PDF version of the LUCIA User Guide
• Tutorial videos
• Frequently Asked Questions
Customer Support
If you have any questions, you may also contact Customer Support:
• Web chat: www.luciaphone.com/support
• Email: [email protected]
• Phone: [phone]
Included with your LUCIA phone:
LUCIA MOBILE PHONE
LUCIA
mobile phone
Battery USB Type-C
Cable
Wall
charger
Quick start
guide

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BEFORE YOU START
CHARGING LUCIA
Insert the battery and SIM card. Please follow instructions on page 8.
You must fully charge your device before using it for the rst time.
Plug your LUCIA phone into a wall outlet using the wall charger and
USB Type-C cable included with your phone.
You can use the phone while it charges.
Turn ON the phone.To turn the phone ON, slide the slider up and keep
in that position for at least 3 seconds. You will feel a vibration letting
you know that the phone is starting the activation process. After the
vibration you can release the slider. Few seconds after the vibration,
LUCIA will begin to speak.
Plug the cable into the phone to charge the battery.
The charger is supplied in two pieces: a wall charger
and a USB Type-C cable. Insert the larger of the two
ends into the USB port of the wall charger. You’re
now ready to plug in and charge your phone.
GENERAL DESCRIPTION
Let the LUCIA Mobile Phone read to you with its built-in voice guide.
On-screen information is spoken aloud. Scroll through your contact
list and hear the names read out or open a text message and LUCIA
will read it to you. Writing text messages is just as easy. As you type,
each letter and completed words are read aloud. The LUCIA mobile
phone has a simple menu and tactile, color-coded buttons. You’ll
also like the number keypad with the large and well-spaced tactile
buttons, ensuring you’ll hit the right button every time.

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• Speaks the date, time, wireless provider, signal strength and
remaining battery charge
• Chooses from available languages and voices
• Announces the names stored in Contacts for incoming calls
• Adjusts the speech speed between 50 and 250% in increments
of 10%
• Allows to nd what you’re looking for quickly with its simple
menu system
• SOS button
• Sound Boost providing an additional 25 dB
• Compatible for use with hearing aids (HAC)
• Unlocked for compatible GSM networks
ORIENTATION - FRONT
This section will assume that you have the phone laid at on a table
with the buttons closest to you.
Earpiece
End/Cancel/Backbutton
OK button
Navigation arrow (up)
Call button
Navigation arrow (down)
Number keypad
Microphone

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The front face of the phone has ve buttons underneath the screen.
On the left is the square CALL button (green) and on the right is
the round END/Cancel button (red). Between these buttons are the
up/down navigation buttons. Between the navigation arrows is the
smaller, rectangular OK button (blue).
Directly above the screen, in the center, is the earpiece. The number
keypad is in the lower part of the phone. It is laid out in the standard
four rows of three buttons with the rst row, from left to right,
containing one, two and three. The second row has four, ve and six.
The third row contains seven, eight and nine. The last row has the star,
zero and pound (the phone refers to the pound button as a “hash”).
ORIENTATION - EDGES
Right Edge
There are three buttons on this
edge. From top to bottom they
are as follows: the repeat speech
button, Sound Boost button, and
Lock/Unlock & Power slider. The
repeat speech button also serves
as the phone status button and as
the Voice Guide ON/OFF button.
Repeat speech /
Status button
Sound boost button
Lock/Unlock &
Power slider

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Volume rocker
button
+
-
This rocker button adjusts the volume
of the speech when not in a call and the
earpiece volume when in a call.
Please note: if you turn the speech
below its minimum volume the speech
features are essentially turned off and
LUCIA will no longer speak.
ORIENTATION - TOP, BOTTOM & BACK
Top Edge
On the top edge, near the right end of
the phone there is a small round hole
which is the earphone socket. It is a
standard socket for a 3.5 mm plug.
Bottom Edge
On the bottom edge, on the left
there is the USB Type-C port used
for charging. On the right are small
openings for the speaker.
Earphone
socket
USB Type-C
socket Speaker
Back
The back is a solid, one-piece cover with a recessed SOS button in the
top center. The back also serves as the battery cover and is attached
by clip on the inside. It can be opened by accessing a small recess on
the right side of the bottom edge.
Left Edge
On the left edge, near the top of the
phone is the volume rocker button.
Push the top of the button to increase
volume, and the bottom to lower it.

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12:08
DISPLAY SCREEN
• The home screen has several icons arranged around the screen.
On the top left is the signal strength indicator. In the center is
the Voice Guide/text-to-speech indicator. If crossed out, the Voice
Guide is turned off and LUCIA will not speak. On the right is the
battery indicator. The icon shows a battery. When the battery is
full, the icon will also show as full. As the remaining charge in
the battery decreases, the battery icon will be displayed as only
partially full.
• In the default setting, the time is displayed in the center of the
screen.
• Assuming the keypad is unlocked (see Turning the Phone on
and off), along the bottom of the screen you will nd the words
“Menu” and “Call” in blue and green, respectively. To access the
“Menu”, press the blue OK button in the center. To use “Call”, press
the green CALL button to place a call after dialing a number or
selecting a phone number from Contacts.
• To hear the phone status, including date and time, battery level
and carrier, simply press the repeat speech button on the right
edge of the phone (when on the home screen).
Signalstrength Batteryindicator
Time & Date
MenuCall

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Fitting the SIM Card and Battery
Below are instructions on how to remove the battery and insert or
remove a SIM card. Note that LUCIA is an unlocked GSM mobile
phone that works on any GSM networks.
Removing the Battery Cover
Turn off the phone before you remove the battery.
Turn it over so the screen faces down, with the
buttons closest to you. The LUCIA phone battery
cover is a one-piece cover across the back of the
phone. There is a recess in the bottom left corner.
Begin lifting the cover from this corner to safely
release the other clip.
Removing the Battery
To remove the battery, simply start lifting it from the
bottom.
Inserting/Removing the SIM Card
If you need to remove or install a SIM card, simply
follow these directions: the SIM tray is located in
the bottom left corner of the battery compartment
underneath the battery. The SIM card lies with the
metal contacts face down and the cut-off corner
at the top left. The SIM tray is covered by a metal
bridge. Remove the SIM card from its holder,
orientate the SIM so that the metal contacts are
facing down, and the cut-off corner is at the top left.
Slide the SIM card into the SIM tray under the bridge
as indicated. The LUCIA phone uses standard SIM
cards.
GETTING STARTED

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To the right of the SIM card is a micro-SD card slot. In case a micro-
SD card is inserted in your phone, the micro-SD card will store
additional voices for the phone and must not be removed as this will
stop your phone from working properly.
Inserting/Replacing Batteries
The battery will only t into the compartment one
way. Please do not force it as this may damage your
phone. The battery has gold contacts on one of its
edges, line these up with the three contacts in the
top right of the battery compartment and insert the
battery rst onto the contacts then lay the battery
at into the compartment.
Additionally, there is a black triangle in the top right
corner of the battery compartment and a white
one on the battery, indicating the correct battery
position.
Fitting the Battery Cover
Place the battery cover on to the back of the phone
and press around the edges until the clip, positioned
around the edges of the phone, lock.
To turn the phone on, push up the
slider and hold it in that position
for at least 3 seconds. Your phone
will vibrate, letting you know that
the phone is starting the activation
process. After it vibrates, release the
slider. Within a few seconds, LUCIA
will begin to speak.
TURNING THE PHONE ON AND OFF

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The rst time you turn on your phone, you will be prompted to
select the language and voice, and to set the date and time. Use
the arrows to select the desired language. LUCIA will repeat it
back to you. To conrm your selection, press OK. Use the arrows
to select the current year. LUCIA will repeat it back to you. Press
OK to move onto the month. Use the arrows to select the current
month and press OK, then select the day and press OK. LUCIA
will then read back the full date you have set before asking you to
enter the time. Follow the same process to set the time. You can
adjust the time and date at any time.
When the phone isn’t used for a
period of time, the keypad lock is
automatically activated. You can
unlock the keypad by sliding up the
lock/unlock slider located on the
right edge of the phone. You can also
lock the phone by sliding up the lock/
unlock slider.
To turn off the phone, ensure the
keypad lock is not active and that
you are on the home screen. Push
up the slider and hold it for at least
3 seconds until you hear a prompt
informing you that the phone is
turning off.

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MAKING A CALL & ANSWERING A CALL
When on the home screen, you can make
a call simply by typing in the number
using the keypad and pressing the green,
square CALL button followed by the blue
OK button or the CALL button again.
Press the round, red END button to delete
any incorrect button presses. You do not
need to wait for LUCIA to read out each
number.
Press the repeat speech button on the right edge of the phone at any
time to hear the numbers you have typed. The number you are dialing
will also be repeated once you press the CALL button.
To call a contact, either press the down navigation arrow while on
the home screen or press OK to enter the main menu and navigate
down to contacts. When you enter your contact list, your rst contact
will be read aloud to you. Your contacts are listed alphabetically. Use
the navigation arrows to highlight the contact you wish to call. Then,
select the contact’s number you wish to dial (work, home or mobile)
and press the CALL button. Or, press the OK button - you will then
be asked to conrm that you want to call the contact. Press OK to
conrm or the round END button to go back.
To hang-up a call, simply press the round END button.
To answer a call, simply press the square CALL button.
Press OK
CALL
Dial number
2
1
3
Your call log allows you to access your dialed calls, received calls and
missed calls. Navigate to the Call Log from the home screen by pressing
the OK button. Use the navigation arrows to select Call Log and press the
OK button to conrm.
CALL LOG

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Use the navigation arrows to move
through the list. Press the square CALL
button to call the entry or press the OK
button to hear more details of that call.
The phone number, call date and time
will then be read out. Press the square
CALL button to dial or the round END
button to go back to the list of calls.
Navigate Go backCall Details
ADDING A CONTACT
Add new contacts from the Contacts submenu by selecting Add
Contact and pressing the blue OK button. You will now be asked
to enter the contact’s name. Enter the name using the keypad. The
number keypad uses the standard text entry method for number
keypads. Simply press the relevant button the correct number of
times without pausing to enter the corresponding letter. Press the
pound key to switch between capitals, lower case and numbers.
There are three submenus in Call Log. These are Dialed Calls, Received
Calls and Missed Calls. You can view each submenu by using the
navigation arrows to highlight the submenu you wish to view and
pressing the OK button to conrm. Each submenu will list the calls
by name if they are in your contact list or by number if not. It will also
detail the number of calls after the name or number is announced.
Once you have entered the name, press the blue OK button to continue
entering the contact’s details. You will then be asked to enter the
contact’s number. Press OK again to save the contact. Then, select
the identier for the contact’s phone number – work, home or mobile.
Press the blue OK button to conrm or the red END/Cancel button to
go back and change any details, using the red END/Cancel button to

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SETTINGS
To access “Settings” from the home screen, press the OK button, and
use the navigation arrows to highlight “Settings”. Press OK. Use the
navigation arrows to highlight the setting item you wish to access and
press OK.
Date and Time: The date and time settings option can be found in “Date
and Time”, under the category “General” in “Settings”. Enter the year,
month and day by using the navigation arrows, scrolling up or down until
you reach the desired year, month and day. After verifying your selection,
press the OK button. You can enter the time by following the same
process.
Language: The “Language” settings option can be found under the
category “General” in “Settings”. There are several language and voice
options from which you can choose. Use the navigation arrows to
highlight the language and press the OK button to select. This will
change the menu and voice guide to the selected language.
After that, you need to choose the voice you would like to apply from the
available voice names by using the up or down navigation arrows. Press
OK to save your selection. There will be a delay of approximately ve
seconds after which LUCIA will conrm your selection.
delete any errors. LUCIA will then conrm that contact’s number has
been successfully saved. New contacts will be automatically assigned
the default ringtone.
You can also add a number to your Contacts from the Call Log or from
Messages. When in a call log list, highlight the number you wish to save
in your contacts, and then press the ZERO button. LUCIA will then ask
you to enter a name. Complete this step by following the same process
as when adding a contact manually.
To add a number from your messages, go to the Inbox in the Messages
submenu and press OK. Highlight the number you wish to save to your
contacts, and press OK, and then select “Save number”. The remaining
steps to add the number to your contacts are the same as from the Call
Log.

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Voice Guide: The “Voice Guide” settings option can be found under the
category “Sound” in Settings. Use the up or down navigation arrows to
highlight Sound and press OK. Highlight Voice Guide, highlight desired
voice name. Press OK to conrm.
There will be a delay of approximately ve seconds after which LUCIA
will conrm your selection.
Voice Speed:The “Voice Speed” option can be found under the category
“Sound” in “Settings”. Use the up or down navigation arrows to increase
or decrease the speed of the speech and press OK to conrm. Adjust
the speed between 50% and 250% in increments of 10%.
Color Scheme: The “Color Scheme” settings option can be found under
the “Display” category in Settings. Highlight “Color Scheme” and press
OK to conrm. Change how menus appear on the screen. They can
appear in various color combinations. Use the navigation arrows to
select the preferred color combination and press the OK button to save.
Brightness: The “Brightness” settings option can be found under the
category “Display” in “Settings”. The screen brightness can be adjusted
between 0 and 100. Use the up and down navigation arrows to change
the brightness in 5% increments and press the OK button to save.
Ringtones: The “Ringtones” settings option can be found under the
category “Sound” in “Settings”. There is a choice of different ringtones.
Whenever you add a new contact it will automatically use the default
ringtone.
SOS: Forpeace ofmind,youcan setupemergencycontact numbersthat
will automatically be called when you press the SOS button on the back
of the phone for three seconds or more. You can set up a maximum of
ve numbers for the SOS feature. The phone will try to call each number
in turn starting with SOS 1 until one of the numbers is answered. LUCIA
will start vibrating, the SOS button and keypad will start ashing and
LUCIA will announce by voice and on the screen that SOS calling is in
progress. The person you are calling will hear a message saying that this
is an emergency call prompting them to press any digit on their phone to
accept the call. This process helps to ignore calls that are not answered
by a human such as calls answered by answering machines.
Once the emergency call is accepted, the LUCIA speakerphone will be

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SOUND BOOST
WARNING: Be very careful when using the Sound Boost option. This
option is intended for users who are hard of hearing and can cause
hearing damage for people who do not have existing problems.
Sound Boost amplies the audio volume of the LUCIA phone in the ear
speaker and earphones (if connected to audio jack). The amplication
is 25 dB.
Activating Sound Boost: Press and hold the Sound Boost button on the
right edge of the phone during a phone call to activate Sound Boost,
which will amplify the audio. The amplication will remain active until
the end of the call and will be switched off automatically after the end of
the call. Alternatively, Sound Boost can be deactivated by pressing the
Sound Boost button again.
activated allowing the LUCIA user to use the phone in hands-free mode.
To cancel the SOS calling process, press the END button.
Please note: The SOS call function will only work if you have an active
wireless service. In an emergency, however, you will always be able to
call emergency services, whether or not you have a positive balance,
using the usual 112 number in most European countries (911 in United
States and Canada).
You can also set 112 as your last SOS number to ensure you are able to
reachhelpin case calls toother numbers from your SOS aren’tanswered.
WARNING: The SOS feature is not an alternative to dialing 112. If
you require emergency assistance from police, ambulance or re
departments, dial 112 (911 in United States and Canada). We make no
warranties or guarantees as to whether and how the SOS feature will
function. Neither Antarus SA or any of its ocers, agents or distributors
can be held liable for any claim, damage or loss resulting from the
malfunction of the SOS feature.
Vibrate: The Vibrate settings option can be found under the category
“Sound” in “Settings”. To alert you that you have an incoming call, you
can turn the vibrate function on so that you feel it vibrate when you
receive a call. There are three choices: Always, Never and Silent Mode.

[phone]
Customer Support:
www.luciaphone.com/support
[email protected]
Antarus SA
Switzerland
www.luciaphone.com