Razer Nari Ultimate User manual

When I plug the dongle that came with the Nari Ultimate, my computer sees it as
“Avnera AV6301”. How can I fix this?
Please download and run the recovery tool here.
How do I connect the Razer Nari Ultimate headset to my PC?
You can either connect the Razer Nari Ultimate via the 3.5mm combo cable or
wirelessly via the USB wireless transceiver
My Razer Nari’s mic is not working following an update to Windows 10 build
1809 and above.
This is a known issue in the latest Windows 10 update. To recover your mic
function, please try the followings steps:
1. Launch Razer Synapse 3.
2. Select your Razer Nari headset within the dashboard.
3. Navigate to the Mic tab.
4. Ensure that the Ambient Noise Reduction box is checked.
5. Next, navigate to the “Sounds” Settings in Windows. Right click on the
speaker icon in the bottom right of your task bar and click on “Sounds".
6. Select the “Recording Tab” and make sure the Razer Nari is selected as your
default device.
7. Next, click the “Properties” icon located at the bottom of the pop up.
8. Navigate to the “Advanced” tab.
9. Change the Default Format to "1channel,16bits,44100Hz".
10.Click OK.
11.If further support is needed please contact the Razer Support Team here.
Can I chat with my friends on Nintendo Switch using the Nari Ultimate?
Yes of course. You’ll need to follow the steps below:
1. Unplug the provided 3.5mm cable from the headset if it’s connected.
2. Plug the 3.5mm cable into the Nintendo Switch’s audio jack without
connecting to the Nari headset.
3. Plug the 3.5mm cable into the Nari headset.
Can I use the Nari Ultimate with my Xbox One?
The Razer Nari Ultimate can be used with your Xbox One using the 3.5mm cable.
To connect your headset to the Xbox One using the 3.5mm port, please
visit the official Xbox support page.

Note: The wireless operation of the Nari ultimate is not possible on the Xbox
One. For a wireless Xbox One connection, check out the Razer Thresher for Xbox
One.
How do I clean my Razer Nari Ultimate headset?
We cannot say with certainty what type of dirt and debris may be on your product,
or how certain cleaning products may react with it, but we have had good luck
cleaning Razer products using commonly available monitor cleaning wipes. To
clean the body of your Razer headset please take a monitor wipe and use gentle
wiping motions. Do not scrub the surface of your Razer headset.
When cleaning the earpads on your headset, take extra care not to get any liquids
inside the earcup and onto the speaker itself, as this may damage your headset.
I plugged in my Razer Nari Ultimate headset and I can't hear surround sound, what
should I do?
Please be sure to install Razer Synapse 3 and ensure you are signed in. Also ensure
that "Razer Nari Ultimate" is selected as your default sound device in your
computer's Audio Control Panel.
How do I enable or disable the THX Spatial Audio on my Razer Nari Ultimate
headset?
You can use Razer Synapse 3 to turn THX Spatial Audio on or off.
How does the THX Spatial Audio work on my Razer Nari Ultimate headset?
THX Spatial goes beyond traditional virtual sound. With integrated content, THX
Spatial Audio breaks the boundaries of defined 5.1 and 7.1 channel surround to
deliver seamless 360° positional audio for more natural and lifelike positioning. It
also adds depth to the experience by simulating both sound above and beneath you.
What is the difference between THX Spatial Audio on the Razer Nari Ultimate and
the immersive 7.1 channel virtual surround sound paired with the Razer ManO'War
and the True 7.1 Surround Sound Gaming with Razer Tiamat 7.1 v2?
THX Spatial goes beyond traditional virtual sound. With integrated content, THX
Spatial Audio breaks the boundaries of defined 5.1 and 7.1 channel surround to
deliver seamless 360° positional audio for more natural and lifelike positioning. It
also adds depth to the experience by simulating both sound above and beneath you.
The 7.1 channel Virtual Surround sound utilized on the Razer ManO'War uses a
more traditional technology that Razer uses to simulate 7 channels with only 2
physical speakers (1 driver on each ear cup).
With True 7.1 Surround there are 5 drivers on each ear cup, the same as a home
theatre system with physical surround speakers.

Is my Razer Nari Ultimate headset supported in Razer Synapse? What are the
features supported in Razer Synapse?
Yes, the Razer Nari Ultimate is supported in Razer Synapse 3. The following
features are supported in Synapse 3: Mixer, Enhancement, EQ, Mic, Lighting and
Power.
Where can I find the USB dongle for my Razer Nari Ultimate headset?
The USB dongle for the Razer Nari Ultimate can be found in its convenient storage
location, in the headset. Please see the image below for exact location.
Why is the Razer Nari Ultimate microphone not transmitting my voice?
Please ensure that the microphone is not muted in your operating system and that
the Razer Nari Ultimate is selected as the default recording device in the Audio
Control Panel or in the Software Microphone Options.
Why is the Razer Nari Ultimate not producing sound?
Please ensure the Razer Nari Ultimate is not muted in your operating system and
that the headset is set to be the default playback device in the Audio Control panel
or in the Software Audio Options.
What Synapse 3 Chroma lighting effects are supported by the Razer Nari
Ultimate?
Quick and Advanced Effects are supported in Synapse 3 with the Razer Nari
Ultimate. Quick Effects include Breathing, Spectrum Cycling and Static.
Why am I hearing myself speak on the Razer Nari headset? Can I turn it off?
Mic monitor is a built-in feature that allows you to hear your own voice via a
feedback loop, designed specifically to help gamers avoid repeating themselves or
shouting unnecessarily into the mic for fear that their teammates won't be able to
hear them.
You are able to configure the volume of the mic monitor in Razer Synapse 3.
The default setting for the mic monitor on the Razer Nari Ultimate is set to OFF.
How do I enable or disable the HyperSense on my Razer Nari Ultimate headset?
You can turn on/off HyperSense within Razer Synapse 3.

I lost / damaged my USB wireless transceiver for my Razer Nari Ultimate, can I
purchase a new one?
No, we are sorry, the USB transceiver for the Nari Ultimate is uniquely paired and
you are not able to purchase a replacement transceiver.
Is the Razer Nari Ultimate compatible with MAC?
Yes, it will work via the USB dongle or with the 3.5mm Audio jack. However,
users will not be able to configure the headset using Synapse 3 as it is not available
for Mac.
Where can I purchase replacement earcups for my Razer Nari Ultimate?
You will be able to purchase replacement ear cups for the Razer Nari Ultimate
from the Razer accessories store, https://www.razer.com/store/gaming-accessories.
Is my Razer Nari Ultimate still capable of THX Spatial audio while being plugged
in via the 3.5mm Combo jack?
No, THX Spatial for the Nari Ultimate is only available when using the USB
dongle connection.
Can I use the Razer Nari Ultimate wirelessly without installing Razer Synapse?
Yes , Synapse 3 is not a requirement to use the Nari Ultimate wirelessly. However,
you will lose the ability to further configure the headset without Synapse 3.
What is Razer Hypersense?
The Razer Nari Ultimate is powered by Razer HyperSense. Hypersense features
haptic technology that creates touch-sensory feedback for lifelike sensations based
on audio cues from the game. Please visit https://www.razer.com/campaigns/razer-
hypersense for more information
My voice is not heard when making a call using my Razer Nari Ultimate.
Please try the steps below to help solve your issue.
1. Launch Razer Synapse and select your headset from the dashboard.
2. Navigate to the MIC tab and adjust the Mic Volume slider to 100.
3. Ensure the Mic Sensitivity option “Automatically determine mic input
sensitivity” is turned ON.