RealFlame DiNatale 1330 User manual

50” DiNatale Wall-Mounted Fireplace
English • Français • Español
Model # 1330
Lot:____________
PO:____________

2
TABLE OF CONTENTS
PARTS LIST
Parts List
Important Safety Instructions
Site Selection and Preparation
Installation
Operation and Features
Care and Maintenance
Warranty
2
3
5
6
12
15
16
1 Remote control 13300001 1
2 Crushed glass 13300004 1 box (1.4 kg)
3 Mounting bracket 13300003 1
4 Mounting screws 12
5 Glass front panel 13300005 1
A 1
2
B
3
NOTE
Tools required: level, electric drill, drill bits [8mm (5/16in)], Phillips screwdriver,
hammer, safety goggles and gloves.
x4
x4
5
Hardware Kit - 13300002
Part Name Part No. Qty. Part Name Part No. Qty.
4
(Note: Attached to the firebox)
(Note: Attached to the firebox)
Cx4

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SAVE THIS USER’S GUIDE FOR FUTURE REFERENCE
When using electrical appliances, basic precautions should always be followed to reduce the
risk of fire, electric shock, injury or death.
Read all instructions before installing or using this fireplace
1. Electric fireplace is for indoor use only.
2. Do not modify the electric heater in any way. Use it only as described in this manual.
Any other use not recommended by Real Flame may cause a fire, electric shock,
serious injury or death.
3. The heater may become hot when in use and could burn you. To avoid burns, do not
let bare skin touch hot surfaces. Keep combustible materials, such as furniture,
pillows, bedding, papers, clothes, and curtains at least 3 feet (0.9m) from the top,
sides and rear of the unit.
4. Always use properly grounded, fused and polarized outlets.
5. Always call a certified electrician if new circuits or outlets will be required.
6. Extreme caution is necessary when any heater is used by, or near, children or
people with disabilities. The unit should never be left unattended.
7. The electric heater is not intended for use in bathrooms, laundry areas and similar
indoor locations. Never locate heater where it may fall into a bathtub or in other areas
where it may come into contact with water; dangerous electric shock could occur.
8. Do not operate any unit with a damaged cord or plug, or if the heater has
malfunctioned, or if the fireplace has been dropped or damaged in any
manner. Contact Real Flame at 1-800-654-1704.
9. The cord may become hot when the fireplace is in operation. Do not run the cord
under carpeting, furniture, or appliances. Do not cover cord with throw rugs, runners,
or similar items.
10. To prevent people from tripping on the cord, make sure it is placed away from high
trac areas.
11. Do not insert or allow foreign objects to enter any ventilation or exhaust opening
as this may damage the heater or result in electric shock.
12. To prevent a possible fire, do not block air intake or exhaust in any manner. Do not
use on soft surfaces, like a bed, where openings may become blocked.
13. All electrical heaters have hot, arcing or sparking parts inside. Do not use in areas
where gasoline, paint, or flammable liquids are used or stored or where the unit will
be exposed to flammable vapors. Doing so could result in a fire or cause an explosion.
14. Do not burn wood or other materials in the electric heater; the unit or the wall could
catch fire if you do.
15. To disconnect the unit, turn the firebox o and then remove the plug from the
outlet.
16. Always unplug the electric heater when not in use for an extended period of time.
IMPORTANT SAFETY INSTRUCTIONS
Glass Panel Information
1. The panel is made of tempered glass.
2. Under no circumstances should this product be operated with a broken or
chipped glass panel.
3. Do not hit or slam the glass.
4. Do not use abrasive cleaners to clean the glass.

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•Risk of electric shock
•Do not open
•Non-user serviceable parts inside
WARNING
SAVE THESE INSTRUCTIONS
DESCRIPTIONS OF WARNINGS
NOTE Procedures and techniques that are considered important
enough to emphasize.
CAUTION Procedures and techniques which, if not carefully followed,
will result in damage to the equipment.
WARNING Procedures and techniques which, if not carefully followed,
will expose the user to the risk of fire, serious injury, illness or
death.
NOTE This equipment has been tested and found to comply with the limits for Class
B digital device, pursuant to part 15 of the FCC Rules. These limits are designed
to provide reasonable protection against harmful interference in a residential
installation. This equipment generates, uses and can radiate radio frequency energy
and, if not installed and used in accordance with the instructions, may cause harmful
interference with radio or television reception. That can be determined by turning
the equipment o and on. The user is encouraged to try to correct the interference
by one or more of the following measures:
•Reorient or relocate the receiving antenna.
•Increase the separation between the equipment and the receiver.
•Connect the equipment into an outlet on a circuit dierent from that to which
the receiver is connected.
•Consult the dealer or an experienced radio / TV technician for help.
Operation is subject to the following two conditions:
(1) This device may not cause interference.
(2) This device must accept any interference, including interference that may
cause undesired operation of the device.
NOTE A 15amp, 120-volt circuit is required. A dedicated circuit is preferred but
not essential in all cases. A dedicated circuit will be required if, after installation,
the circuit breaker trips or the fuse blows on a regular basis when the heater is
operating. Additional appliances on the same circuit may exceed the current rating
of the circuit breaker.
If you have any questions about our products please contact Real
Flame® customer service at 1-800-654-1704
IMPORTANT SAFETY INSTRUCTIONS (Cont’d.)
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SITE SELECTION AND PREPARATION
To reduce the risk of fire or electric shock when installing:
• Make sure the power cord is not pinched or against a sharp edge when installed.
•Ensure that the power cord is stored or secured to avoid tripping or snagging.
•Construction and electrical outlet wiring must comply with local building codes
and other applicable regulations.
•Do not attempt to wire your own new outlets or circuits. Always call a licensed
electrician.
See figure 1 for grounding instruction.
This heater is for use on 120 volts.
The cord has a plug as shown at A in
Figure 1. An adapter as shown at C is
available for connecting three-blade
grounding-type plugs to two-slot
receptacles. The green grounding lug
extending from the adapter must be
connected to a permanent ground
such as a properly grounded outlet
box. The adapter should not be used
if a three-slot grounded receptacle is
available.
WARNING
Fig. 1
METAL SCREW
GROUNDING PIN
*ADAPTER
NOTE: This adapter is
prohibited in Canada.
NOTE: This adapter is
prohibited in Canada.
GROUNDING
MEANS
COVER OF GROUNDED
OUTLET BOX
GROUNDING PIN

INSTALLATION
WARNING This appliance is designed to be fixed to a wall at a minimum height of
12 in (300mm) and at a minimum distance of 39in (1000mm) from the top of the
heater to the ceiling. The wall bracket must be fitted horizontally with the cable
routed to the bottom right of the fireplace.
NOTE A distance of 23.62in (600mm) from the base of the fireplace to the floor is
recommended for the best view of the fireplace.
NOTE Two people are required for installation.
6
50” (1271 mm)
17.7” (450 mm)23.6” (600 mm)
Floor
Step 1: Place the fireplace on a padded surface. Unscrew the 6
mounting screws on the top and 2 mounting screws on each side of
the fireplace (see Fig. A ). Set these screws to the side.
Fig. A

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INSTALLATION (Cont’d.)
Fig. B
Step 3: The mounting bracket is fixed on the back of the fireplace.
Unscrew 2 screws and remove the bracket. See Fig. C.
Fig. C
Step 2: Remove the front glass as shown in Fig B. Handle it with care.

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Step 5: For the holes that do not hit a stud, drill holes 5/16in(8mm) and use the supplied
wall anchors. Install the wall anchors into the holes and gently tap them into place with a
hammer until the flange of the wall anchor is flush with the wall surface. See Fig. E.
INSTALLATION (Cont’d.)
Mounting the Firebox Bracket
56 mm
Fig. E
BB
Drill 1/16” pilot hole
Install into wall stud
Step 4:
• Locate studs where the firebox will be mounted.
• Following the height diagram on page 6, mark the location on a stud and drill a 1/16”
pilot hole for mounting the bracket to a wall stud. One stud is required to safely
mount this bracket using either of the holes in the center of the mounting
bracket (3).
• Attach the mounting bracket to the wall using one screw.
• Level the bracket and mark the remaining hole locations.
• Install remaining screws to finish mounting the bracket (3).
Wall stud
Fig. D
A
A
A
C
3
C
C

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Fig. F
Step 7: Mount the fireplace on the wall using the slots of the metal bracket
at the back of the fireplace. See Fig. G. Make sure that the mounting
bracket is completely engaged into the metal bracket at the back of
the fireplace.
Fig. G
Step 6: Secure the mounting bracket to the wall anchors using the anchors
and screws as shown in Fig. F.
INSTALLATION (Cont’d.)
C
C
A
A
3

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Step 8: Secure the mounting bracket to the fireplace using 2 mounting
screws. See Fig. H.
Step 9: Put the crushed glass onto the shelf panel of the fireplace.
See Fig. I.
Fig. H
Fig. I
INSTALLATION (Cont’d.)
4
4
2

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INSTALLATION (Cont’d.)
Step 10: Hold the front cover tightly and engage it with the 6 slots
on both sides of the fireplace. Make sure the front cover has been
completely inserted into ALL 6 slots before removing your hands.
See Fig. J.
Step 11: Secure the front cover to the top and both sides of the
fireplace using 10 mounting screws. See Fig. K.
Fig. J
Fig. K
4
4
4
4
4
4
4
4

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OPERATION AND FEATURES
CONTROL PANEL OPERATION
After reading all the instructions, confirm that all controls on fireplace are in the OFF
position. Plug the fireplace into a 15AMP/120Volt outlet. The control panel is located at the
top right of your fireplace.
MAIN POWER Press the O/I button for main power.
Note: When the O/I switch is turned OFF, all other fireplace functions will stop.
FLAME COLOR
Changes the color of
the flame.
NOTE When turned to standby the embers of the flame will not immediately go out.
This is a designed feature to represent the embers of the fire slowly fading out.
NOTE Although the heater has been turned o the fan may still run to prevent
over-heating.
TECHNICAL SPECIFICATION Supply: 120V~60Hz. Rated Power: 1400W
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HEAT SETTING
Press this button
once for the low
heat setting (700W);
press twice for the
high heat setting
(1400W); press again
to turn o the heater.
POWER (Standby)
Push this button to turn
the unit on. Push it again
to enter stand-by mode.
ON
OFF

REMOTE CONTROL OPERATION
To use the remote control, make sure that the Power Switch (I/O) on the fireplace has
been turned on.
13
OPERATION AND FEATURES (Cont’d.)
POWER (STANDBY)
This will turn the unit ON/
OFF in standby mode.
ADJUST BRIGHTNESS
This allows you to raise or
lower the level of flame
brightness.
FLAME COLOR
This button changes the
color of the flame.
HEAT SETTING
Press this button once for
the low heat setting (700W);
press twice for the high heat
setting (1400W); press again
to turn o the heater.
REMOTE CONTROL BATTERY REPLACEMENT
The remote control requires one 3V CR2025 Lithium Cell Battery (included).
Remove the protective sheet between the battery and the contacts in order to
operate. See Fig. L.
Fig. L

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OPERATION AND FEATURES (Cont’d.)
Replace with a CR2025 battery and follow the diagram at the back of
the remote handset to install the new battery. See Fig. M.
1. The battery compartment is located on the back end of the remote.
2. Press and slide the battery door open and remove the old battery.
3. Insert a CR2025 battery, checking that the “+” and “-” terminals of
the battery match the inside of the battery compartment.
4. Replace the battery compartment door.
If the remote control stops operating or its range seems reduced, replace
the battery with a new one.
Fig. M

CARE AND MAINTENANCE
WARNING
CAUTION
Disconnect power before attempting any maintenance or cleaning to reduce the risk of
fire, electric shock, injury or death.
When transporting or storing the unit and cord, keep in a dry place free from excessive
vibration, and store carefully to avoid damage.
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C SU
CLEANING
Before cleaning the unit, first turn o the O/I switch and unplug the unit from the
power source.
• Dust the fireplace using a clean dry cloth.
• Use warm water and a clean cloth to wipe o any painted surfaces. Do not use abrasive
cleaners.
• Use a standard glass cleaner for the glass panel of the fireplace.
Light Emitting Diode
This firebox is fitted with LED (Light Emitting Diode) bulbs in place of conventional bulbs.
These generate the same light levels as conventional bulbs, but use a fraction of the
energy. These LED bulbs are maintenance free and should not require replacing during the
life of the product.

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Thank you for purchasing our Real Flame® product. We are proud to have you as a customer! We
way to complete your product registration.
Complete the form on back page of this manual to register and protect your product!
Complete the product
registration form on the
last page of this manual
and mail or email it in
today. Have the piece of
mind of knowing we can
contact you in the
unlikely event of a safety
modification.
After sending in your
registration, store your
product instructions in a
safe place. They contain
information you will need
should you ever require
service or parts. Our
customer service number
is 1-800-654-1704
Read your instruction
manual carefully. It will
help you operate and
care for your new
fireplace properly. Please
remember to write your
serial number on the
front page of your
instructions.
Warranty & Return Policies
Warranty
Real Flame® Company warrants Real Flame ventless fireplaces and accessories to be free from
defects in parts and workmanship under normal use and service for a period of 90 days from the
date of purchase. In the event of such defects Real Flame will, at its option, replace the defective
product or refund the purchase price. The foregoing is the exclusive remedy and Real Flame
disclaims all other warranties, including any implied warranty of merchantability or fitness for a
particular purpose. In addition, Real Flame will not be responsible for consequential damages in
excess of the purchase price of the product on which such liability is based. Electric fireplaces carry
a one-year warranty on the electric firebox only.
Return Policy
You may return your purchase within 90 days of receipt. No refunds will be issued for incomplete
or unauthorized returns. All returned products must be 100% complete, adequately packaged in
original packaging and in resalable condition. Products that have been assembled or modified will
not be eligible for return. All items must be returned in their entirety, meaning all items included
must be returned together. No returns or exchanges on discontinued items. Please begin the return
process by contacting the store or company where you bought your Real Flame item.
Replacement Parts
In the event that an item has been lost or damaged, either by the manufacturer or in shipping, you
may request a replacement. Replacement parts are not available for all units and only given at Real
Flame’s discretion. We will assess any damage and find a solution, which could include shipping
you a replacement. No replacements are available for discontinued items or repackaged (open
box) products. Please call Real Flame Customer Service at 800-654-1704 for replacement parts
before returning the damaged item. Please have the following information
(which can be found in your instruction manual) ready before you call Customer Service.
• Model Number of Item
• 4-8 digit Part Number
• Lot Code Number
• Shipping Address
• A picture of the damaged item may be requested. Pictures should be
sent to custserv@realflame.com
Incorrect Order Received
If you received something other than what you ordered, please contact Real Flame Customer
Service at 800-654-1704 within 48 hours of receiving the item.
Please refer to www.Realflame.com for our complete return guidelines and policies.

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Cheminée à fixation murale
DiNatale 50 pounces
Modèle n 1330
Lot:____________
PO:____________
English • Français • Español

18
TABLE DES MATIÈRES
LISTE DES PIÈCES
Liste des Pièces
Consignes de Sécurité Importantes
Sélection et Préparation du Site
Installation
Utilisation et Fonctionnalités
Nettoyage et Entretien
Garantie et Retour de Lappareil
18
19
21
22
28
31
32
1 Télécommande 1
2 Verre Broyé 1boîte (1.4kg)
3 Support de Montage 1
4 Vis de Montage 2
5 Panneau avant en verre 1
REMARQUE Outils nécessaires: niveau à bulle, perceuse électrique, trépans [8mm
(5/16po)], tournevis Phillips, marteau, lunettes et gants de protection.
Ensemble de quincail-
lerie - 13300002
Nu. Description Cdt. Nu. Description Cdt.
(Remarque: est fixé à l’arrière
de la cheminée)
(Remarque: est fixé à l’arrière
de la cheminée)
A 1
2
B
3
x4
x4
4
Cx4
5

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AVIS IMPORTANT Veuillez conserver ce guide d’utilisation pour référence ultérieure.
Lors de l’utilisation d’appareils électriques, vous devez toujours faire preuve de prudence en
suivant toutes les instructions afin d’éviter les risques d’incendie, les décharges électriques et
les blessures:
1. Lire toutes les instructions avant d’utiliser cet appareil.
2. L’appareil de chauage devient chaud à l’usage. Pour éviter des brûlures, ne pas laisser la peau
nue en contact avec les surfaces chaudes. La moulure entourant l’appareil de chauage devient
chaude lors de l’usage. Tenir les matériaux combustibles tels que les meubles, les coussins, la
literie, les papiers, les vêtements et les rideaux à au moins 3 pieds (0,9 m) du devant, côtés et
arrière de l’appareil.
3. Des précautions importantes doivent être prises lorsqu’un appareil de chauage est utilisé par
ou près d’enfants, de personnes à mobilité réduite, et est en usage sans supervision.
4. Toujours débrancher l’appareil de chauage lorsqu’il n’est pas en usage.
5. Ne jamais utiliser l’appareil si le cordon d’alimentation ou la fiche de branchement sont
endommagés; ou encore si l’appareil de chauage ne fonctionne pas bien, s’il est tombé de haut
ou a été endommagé de quelques manières. Apporter l’appareil à un service d’entretien autorisé
pour un examen et une mise au point électrique ou mécanique ou une réparation complète.
6. N’est pas conçu pour un usage à l’extérieur.
7. Cet appareil de chauage électrique n’est pas conçu pour être utilisé dans une salle de bain, une
salle de lavage ou toute autre pièce intérieure similaire. Éviter de mettre l’appareil dans un
endroit où il pourrait tomber dans une baignoire ou un contenant rempli d’eau.
8. Ne pas placer les cordons électriques sous un tapis, meubles ou appareils. Ne pas recouvrir les
cordons électriques avec une carpette ou un tapis de couloir. Disposer les cordons électriques
en dehors des lieux de passages fréquents afin de ne pas les abîmer.
9. Pour débrancher l’appareil, mettre le foyer hors tension, et débrancher ensuite de la prise de
courant.
10. Connecter uniquement à des prises de courant correctement mise à la terre.
11. Ne pas laisser des objets étrangers entrer dans le système de ventilation ou la bouche
d’évacuation; cela pourrait occasionner une décharge électrique, un incendie ou endommager
l’appareil de chauage.
12. Pour prévenir les risques d’incendie, ne pas obstruer l’entrée ou la sortie d’air de quelques
manières. Ne pas utiliser sur une surface souple telle qu’un lit, qui pourrait obstruer les
ouvertures.
13. Tous les appareils de chauage électriques possèdent des parties chaudes, des arcs électriques
ou des étincelles à l’intérieur de leur composante. Ne pas utiliser dans des endroits où on
trouve de l’essence, de la peinture et où des liquides inflammables sont utilisés ou entreposés,
et où l’appareil serait exposé à des vapeurs inflammables.
14. Ne pas modifier l’appareil de chauage électrique. Utiliser selon l’usage décrit dans le manuel.
Toute autre utilisation non recommandée par le manufacturier peut occasionner des incendies,
des décharges électriques, des blessures et même la mort.
15. Ne pas brûler du bois ou tout autre produit dans l’appareil de chauage électrique.
16. Ne pas frapper sur le panneau de verre.
17. Toujours faire appel à un électricien agréé pour l’installation de nouveaux circuits ou de
nouveaux branchements électriques.
IMPORTANTES INSTRUCTIONS DE SÉCURITÉ
Information concernant le verre
1. Ce produit ne devrait jamais être utilisé avec un panneau de verre brisé ou fen dillé.
2. Ne pas frapper ou donner des coups sur le verre.
3. Ne pas utiliser des nettoyants abrasifs pour nettoyer le verre.
4. Ce produit est composé de verre trempé.

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IMPORTANTES INSTRUCTIONS DE SÉCURITÉ
•Risque de décharge électrique.
•Ne pas ouvrir.
•Aucune pièce utilisable à l’intérieur.
AVERTISSEMENT
GARDER CES INSTRUCTIONS EN RÉSERVE
DESCRIPTION DES AVERTISSEMENTS
REMARQUE Procédures et techniques qui sont considérées assez
importantes pour être signalées.
ATTENTION Procédures et techniques, lesquelles, si elles ne sont pas
suivies correctement, occasionneront un dommage à
l’équipement.
AVERTISSEMENT Procédures et techniques, lesquelles, si elles ne sont pas
suivies correctement, exposeront l’utilisateur à un risque
d’incendie, de blessures sérieuses ou à la mort.
REMARQUE Requiert un circuit de 15 ampères, 120 volts. Un circuit exclusif est
préférable, mais pas toujours essentiel. Un circuit exclusif sera requis si, après
l’installation, le disjoncteur se déclenche ou si les fusibles grillent à répétition lorsque
l’appareil de chauage est en usage. Plusieurs appareils sur un même circuit peuvent
conduire à une surcharge du disjoncteur.
REMARQUE Cet appareil a été testé et trouvé conforme aux normes des dispositifs
numériques de classe B, en vertu de la Partie 15 des règlements du FCC. Ces normes
ont pour but d’orir une protection raisonnable contre des interférences nuisibles dans
une installation résidentielle. Cet appareil génère, utilise et peut rayonner de l’énergie en
radiofréquence et, s’il n’est pas installé et utilisé selon les instructions, peut occasionner des
interférences nuisibles à la réception radio et télévisuelle, lesquelles deviennent manifestes
en éteignant et allumant l’équipement. L’utilisateur peut essayer de corriger l’interférence
par une ou l’autre des mesures suivantes :
•Réorienter ou déplacer l’antenne de réception.
•Accroître la distance entre l’équipement et le récepteur.
•Brancher l’appareil dans une prise avec un circuit électrique différent de celui
où le récepteur est branché.
•Consulter le détaillant ou un technicien expérimenté en radio/TV afin
d’obtenir de l’aide.
Le fonctionnement est assujetti aux deux conditions suivantes :
(1) Ce dispositif n’occasionnera pas d’interférence nuisible, et
(2) Ce dispositif doit accepter toute interférence reçue, incluant des
interférences qui peuvent occasionner des fonctionnements non désirés.
Pour toutes questions sur nos produits, veuillez contacter le service à
clientèle de Real Flame au 1 800 654-1704.
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