Ricoh E7 Series Service manual

Technical Bulletin No. RTB-001
SUBJECT:Software Modification DATE: May 15, ’92
PAGE: 1 of 2
PREPARED BY: S. Orita
CHECKED BY: FROM: Copier Technical Support Section
CLASSIFICATION:
Action Required
Troubleshooting
Retrofit Information
Revision of service manual
Information only
Other
MODEL: E7 series
(A076/A077/A078)
Because of software changes, the ROM has been changed for the A076/A077/A078
copiers. Because of the part number change for the ROM, the part number for the main
board also has been changed. All changes are in effect from the first mass production.
The changes are listed below.
1. Main Board #A0775101 to #A0775111 (for A077/A078 copiers)
2. Main Board #A0765101 to #A0765111 (for A076 copier)
3. ROM #A0775104 to #A0775105 (for A076/A077/A078 copiers)
Details of software changes
1. How to reset "J1" indicator
The J1 indicator is used for paper misfeed and paper end. The indicator can now be reset
two ways: by opening and closing the front cover, or by opening and closing the paper
tray. (Previously, opening and closing the paper tray had no effect.)
2. The VL correction factor is newly added to the exposure lamp voltage control. (Refer to
page 2 - 19 of the service manual.)
VL Correction Factor
The light intensity may decrease because of dust accumulated on the optics parts. The
exposure lamp data is increased by one (1) every 4,000 copies (factory setting) to
compensate for this . The VL correction is applied until the exposure lamp data (SP51)
rearches its maximum of 145. The following SP modes for the VL correction are newly
added: Mode No. Function Data
81 VL Correction
Interval Sets the interval of VL correction 0: every 4K copies 1: every 2K copies
2: every 1K copies
3: every 500 copies
4: No correction
Do not change the data more than one
(1) step at a time.
95 VL Correction
Reset Resets the exposure lamp data and counter for the VL correction. 0: No 1: Yes
VL correction reset should always be
done before the light intensity
adjustment (SP48) is performed.

Technical Bulletin No. RTB-001
SUBJECT: Software Modification DATE: May 15, ’92
PAGE: 2 of 2
3. To improve the ADS function, the number of threshold levels is increased. Replace
the first two tables on page 2-32 of the service manual with the tables below.
KBase Bias Voltage (volts)
Normal or Darker
(SP34 = 0 or 1) Lighter (SP34 = 2)
K≥TL1 -160 -200
TL1>K≥TL2 -200 -240
TL2>K≥TL3 -240 -280
TL3>K≥TL4 -280 -320
TL4>K≥TL5 -320 -360
TL5>K -360 -400
Increase of
the exposure
lamp data
+0
+1 +2 +3 +4 +5 +6 +7 +8 +9 +10 +11 +12 +13 +14 +15 +16 +17 +18 +19
TL1 0.80 0.85 0.90 0.95 1.00 1.05 1.11 1.16 1.20 1.23
TL2 0.75 0.80 0.84 0.88 0.92 0.97 1.01 1.06 1.11 1.16
TL3 0.70 0.74 0.78 0.82 0.86 0.90 0.94 0.99 1.03 1.08
TL4 0.61 0.65 0.69 0.73 0.77 0.81 0.84 0.88 0.92 0.96
TL5 0.29 0.31 0.33 0.35 0.37 0.38 0.40 0.42 0.44 0.46

Technical Bulletin No. RTB-002
SUBJECT: False count on OPC Counter (SP69) DATE: May 15, ’92
PAGE: 1 of 1
PREPARED BY: S. Tomoe
CHECKED BY: FROM: Copier Technical Support Section
CLASSIFICATION:
Action Required
Troubleshooting
Retrofit Information
Revision of service manual
Information only
Other
MODEL: E7
Symptom:
The OPC Counter (SP69) may display a false count.
a) This count does not affect any other function such as copy process control.
b) A correct count is displayed on the OPC counter once the drum is replaced.
Action Required:
Perform the drum initial setting by SP66 to clear the OPC counter when installing the
copier.
If the copier has been installed already, do not perform the drum initial setting. Use the
Total Copies (SP103) instead of the OPC Counter (SP69) to monitor the total number of
copies made with the drum.
Units Affected:
Model Code Units Affected
A076-25 S/N 2902030133 and below
A076-27 S/N A2942030020 and below
A076-29 S/N A2942010010 and below
A077-17 S/N A2952030020 and below
A077-22 S/N 2922010100 and below
A077-25 S/N 2922011000 and below
A077-26 S/N 3B80120300 and below
A077-27 S/N A2952030520 and below
A078-27 S/N A2972010011 and below

Technical Bulletin No. RTB-003
SUBJECT: Upper Unit Problem DATE: July 15, ’92
PAGE: 1 of 4
PREPARED BY: S. Orita
CHECKED BY: FROM: Copier Technical Support Section
CLASSIFICATION:
Action Required
Troubleshooting
Retrofit Information
Revision of service manual
Information only
Other
MODEL:
E7 Series (A077/A078)
E7 DF (A365)
Symptom: The upper unit cannot be held at an angle of 16 degrees with the DF when
the upper unit is opened. This is due to variation in the tolerance of the
torsion springs.
Solution: To hold the upper unit and DF at a proper position, the upper unit stand kit
(consists of 6 parts, see below) will be packed as an accessory to the E7 DF
(A365) from the July production. The cut-in serial numbers will be informed
by the MB.
Contents of the Kit
Upper Unit Stand (P/N A3651485).......................................................... 1pc
Magnet (P/N A3651486).......................................................................... 1pc
Instruction Decal (P/N A3652080)........................................................... 1pc
Stepped Screw (long) (P/N 54465832) ................................................... 1pc
Stepped Screw (short) (P/N AA143183).................................................. 1pc
Screw driver (P/N A3656001).................................................................. 1pc
When the DF is installed to the copier in the field, this kit should also be installed to the
copier.
NOTE: For the DF units that we have already produced without the kits, we will send a
countermeasure kit. The contents of the countermeasure kit are exactly same as
described above.
How to Use the Upper Unit Stand
After the upper unit stand is installed to the copier, instruct the customer how to use the
upper unit stand as follows:, when there is a paper misfeed in the copier.
1. Open the front cover.

Technical Bulletin No. RTB-003
SUBJECT: Upper Unit Problem DATE: July 15, ’92
PAGE: 2 of 4
2. Press the release lever, lift the upper unit.
3. Make sure to use the upper unit stand to keep
the upper unit open as shown in the illustration.
4. After a paper misfeed removal, replace the upper unit stand in its original position.
New DF Installation Procedure
The new DF installation procedure is as follows:
CAUTION: When installing the DF, make sure
that the copier is unplugged.
1. Remove the platen cover [A] from the copier.
2. Remove the strips of tape from the DF.
[A]

Technical Bulletin No. RTB-003
SUBJECT: Upper Unit Problem DATE: July 15, ’92
PAGE: 3 of 4
3. Insert the DF [B] into the holes [C] of the
copier upper cover.
4. Secure the DF to the copier (2 thumb screws
[D]).
5. Remove the seal [E] from the outlet of the
copier.
6. Plug in the optics fiber cable [F] to the DF and
the copier as shown.
7. Plug in the power supply cord [G] of the DF to
the outlet of the copier rear cover as shown.
8. Install the original table [H] as shown.
[B]
[C]
[D]
[E]
[F]
[G]
[H]

Technical Bulletin No. RTB-003
SUBJECT: Upper Unit Problem DATE: July 15, ’92
PAGE: 4 of 4
9. Open the front cover.
10. Lift the upper unit.
11. Remove 2 screws [I].
12. Tighten the shorter stepped screw [J].
13. Install the upper unit stand [K]
(1 longer stepped screw [L]).
14. Stick the magnet [M] as shown.
15. Stick the decal [N] as shown.
16. Close the upper unit and the front cover.
17. Check the operation of the DF.
18. Instruct key operators how to use the upper
unit stand.
[I]
[J]
[K]
[L]
[I]
[M]
[M]
[N]

Technical Bulletin No. RTB-004
SUBJECT: Remarks for opening the upper unit DATE: July 15, ’92
PAGE: 1 of 1
PREPARED BY: S. Orita
CHECKED BY: FROM: Copier Technical Support Section
CLASSIFICATION:
Action Required
Troubleshooting
Retrofit Information
Revision of service manual
Information only
Other
MODEL:
E7 series
(A076/A077/A078)
When the development unit, cleaning unit, or drum unit is removed from the machine, the
upper unit becomes lighter. If the upper unit is released under this condition, it tends to
open very abruptly. The service engineer might be injured if he is leaving over the
machine at this time. Also, the machine might move due to the shock of the upper unit
opening abruptly.
To avoid possible injury or machine damage, the service engineers should be instructed to
hold the upper unit firmly as shown in the illustration when opening the unloaded upper
unit.

Technical Bulletin Correction Issued on: August 31, ’92
Model: E7 series (A076/A077/A078)
RTB NO: 5 Issued on: July 15, ’92 Total pages: 4
The exposure lamp data at ID level 6 is incorrect. (page 1)
The correct data is as follows:
Incorrect
ManualIDLevel 123456 7
Base Bias Voltage (volts) –120 –160 –160 –160 –160 –200 –240 *Note
Exposure Lamp Data
Grid Voltage (volts) Vo –4
Vg ±0Vo –4 Vg ±0Vo –2 Vg ±0Vo ±0
Vg ±0Vo +2
Vg ±0Vo ±2 Vg +50 Vo +4
Vg +50
Correct
ManualIDLevel 123456 7
Base Bias Voltage (volts) –120 –160 –160 –160 –160 –200 –240 *Note
Exposure Lamp Data
Grid Voltage (volts) Vo –4
Vg ±0Vo –4 Vg ±0Vo –2 Vg ±0Vo ±0
Vg ±0Vo +2
Vg ±0Vo +2
Vg +50 Vo +4 Vg +50
Darker Lighter
Darker Lighter

Technical Bulletin No. RTB-005
SUBJECT: Service Manual Correction DATE: July 15, ’92
PAGE: 1 of 4
PREPARED BY: S. Orita
CHECKED BY: FROM: Copier Technical Support Section
CLASSIFICATION:
Action Required
Troubleshooting
Retrofit Information
Revision of service manual
Information only
Other
MODEL:
E7 Series
(A076/A077/A078)
Please correct your service manual as follows:
1. Service Manual Page 2–31 (Base Bias Voltage at ID level 5)
The correct base bias voltage at ID level 5 is 160 volts. (200 volts is incorrect.)
Please replace the first table on page 2–31 of the service manual with table below
ManualIDLevel 123456 7
Base Bias Voltage (volts) –120 –160 –160 –160 –160 –200 –240 *Note
Exposure Lamp Data
Grid Voltage (volts) Vo –4
Vg ±0Vo –4 Vg ±0Vo –2 Vg ±0Vo ±0
Vg ±0Vo +2
Vg ±0Vo +2
Vg +50 Vo +4 Vg +50
Vo: Exposure Lamp Data for ID level 4 (SP48)
Vg: Standard Image Grid Voltage (–680 volts)
2. Service Manual Page 2–18 (Sensing measurement for ADS mode)
(The correction is bolded)
Incorrect Correct
1. Sampling starts 10 millimeters
from the leading edge of the
original and continues for 40
millimeters from the leading edge
of original in full size mode.
1. Sampling starts 10 millimeters
from the leading edge of the
original and continues for 50
millimeters from the leading edge
of original in full size mode.
2. b= 40 mm
Reproduction Ratio (%)x 100 2. b= 50 mm Reproduction Ratio (%)x 100
Reissued on: August 31, ’92
Darker Lighter

Technical Bulletin No. RTB-005
SUBJECT: Service Manual Correction DATE: July 15, ’92
PAGE: 2 of 4
3. Service Manual – Point to Point (Directions of arrows are reversed)
(The correction is circled)
Reissued on: August 31, ’92
Incorrect
Correct

Technical Bulletin No. RTB-005
SUBJECT: Service Manual Correction DATE: July 15, ’92
PAGE: 3 of 4
Reissued on: August 31, ’92
Incorrect
Correct
Incorrect
Correct

Technical Bulletin No. RTB-005
SUBJECT: Service Manual Correction DATE: July 15, ’92
PAGE: 4 of 4
4. Service Manual Page 4–14 (SP111) ... A076 copier only
Please add the following explanation to page 4–14 of the service manual.
This explanation is how to use the SP111 (Number of Misfeeds by Location) for A076
copier.
1. Enter the SP mode by turning on the Dip SW101–2 on the main board.
NOTE: For A076 copier, you cannot access the SP111 if you enter the SP mode by
key operation.
2. Access to SP111.
3. Press and hold the Interrupt key.
4. Select the desired number ("1" or "2", "1" ... Paper Feed, "2" ... Exit) by the Quantity
Increase (+) or Decrease (–) key while holding the Interrupt key, and then release
the Interrupt key.
5. Press the ADS key ("111" will blink) and then press the ADS key again.
6. The first two digits for the number of misfeeds are displayed in the copy counter.
Press the Lighter key once to display the next two digits and press the Lighter key
one more time to display the last two digits (six digits in total).
Reissued on: August 31, ’92
Incorrect
Correct

Technical Bulletin No. RTB-006
SUBJECT:
Additional Information for Exposure Lamp Voltage Adjustment DATE: Aug. 15, ’92 PAGE: 1 of 2
PREPARED BY: S. Orita
CHECKED BY: FROM: Copier Technical Support Section
CLASSIFICATION:
Action Required
Troubleshooting
Retrofit Information
Revision of service manual
Information only
Other
MODEL:
E7 Series
(A076/A077/A078)
It is instructed not to adjust VR401 on the service manual page 4-22.
However, if VR401 is touched by accident, it should be readjusted according to the
following procedure.
1. Remove the following covers.
•Upper rear cover (2 screws)
•Lower rear cover (2 screws)
•AC drive board cover (2 screws)
2. Enter SP51 and check whether the
exposure lamp data becomes "126" or
not .
If yes, go to step 3.
If no, exit SP51 and enter SP48. Adjust
the SP48 data using the Increase (+) or
Decrease (–) key to display 126" in
SP51, then exit SP48.
3. Turn off the main switch.
4. Set the multimeter range to ac 200 V and
connect the multimeter leads to CN419-1
and CN419-2 on the ac drive board as
shown.
5. Turn on the main switch and enter SP51.
6. Adjust the exposure lamp output voltage
to the following voltage by turning VR401.
115 V machine ............................ 72 volts ac (r.m.s.)
220 ∼230/240 V machine ......... 134 volts ac (r.m.s.)
Increase
Decrease

Technical Bulletin No. RTB-006
SUBJECT:
Additional Information for Exposure Lamp Voltage Adjustment DATE: Aug. 15, ’92 PAGE: 2 of 2
7. Press the Clear/Stop key.
8. Enter SP95 and set "1" to reset the exposure lamp data for the VL correction.
9. Perform the Light Intensity Adjustment. (See service manual page 5-82.)
NOTE: The exposure lamp voltage can be adjusted by SP48.
Shifting SP48 by one will shift the voltage as follows:
115 V machine ............................. about 0.5 volt
220 ~ 230/240 V machine .......... about 1 volt
However, if VR401 is not adjusted properly, this voltage shift is changed. As a
result, the exposure lamp corrections (VL correction, VR correction, drum
temperature correction, reproduction ratio correction) will not function properly.

Technical Bulletin No. RTB-007
SUBJECT: Troubleshooting for the bent image and/or skewed images. DATE: Oct. 15 ’92
PAGE: 1 of 10
PREPARED BY: S. Orita
CHECKED BY: FROM: Copier Technical Support Section
CLASSIFICATION:
Action Required
Troubleshooting
Retrofit Information
Revision of service manual
Information only
Other
MODEL:
E7 series
(A076/A077 copier)
The bent image and/or skewed images appear on copies as follows:
Phenomenon: 1) Bent image
The bent image appears at around 50 mm from the trailing edge of
copy paper as shown.
2) Paper skewing
The rear side of the copy paper feeds ahead of the front side, and
skewed images appear on copies as shown.
In addition, when paper skewing appears as described above, lines also
may be bent at around 50 mm from the trailing edge of the copy paper.
RearFront
Paper feed
direction
around 50 mm
Copy paper
Copy image
Vertical lines on the copy im-
age are not parallel to the
edge of the copy paper.
RearFront
Paper feed
direction
Reissued on Dec. 15 ’92

Technical Bulletin No. RTB-007
SUBJECT: Troubleshooting for the bent image and/or skewed images. DATE: Oct. 15 ’92
PAGE: 2 of 10
3) Optical skewing
Parallelogram skewed images appear on copies as shown.
Cause: 1) Bent image
The front side fusing pressure lever does not move up and down
smoothly and/or the paper feed unit position is not parallel to the OPC
drum position.
2) Paper skewing
The paper feed unit position is not parallel to the OPC drum position.
3) Optical skewing
The 4th/5th mirror position is not parallel to the OPC drum position.
Copy paper
Copy image
Vertical lines on the copy im-
age are parallel to the edge
the copy paper.
Paper feed
direction
Reissued on Dec. 15 ’92

Technical Bulletin No. RTB-007
SUBJECT: Troubleshooting for the bent image and/or skewed images. DATE: Oct. 15 ’92
PAGE: 3 of 10
Solution: 1) Bent image
When checking the copy image during the installation, confirm that the
developer initial setting (SP65) has been properly performed.
1. Open the exit cover.
2. Reposition the front and rear pressure springs [A and B] from "b"
to "a" as shown below.
3. Close the exit cover.
4. Open the upper unit.
5. Apply the Mobil Temp 78 to the area between the front side fusing
pressure lever [C] and fusing unit side frame as shown below.
CAUTION: Make sure not to bend the lever.
6. Close the upper unit and check the copy quality.
NOTE: If the bent image still appears, check for paper skewing and
perform the procedure in this RTB on page 4 to 9.
[A]
abc
< Front>
[B]
a
cb
< Rear>
[C]
Mobil Temp 78
Reissued on Dec. 15 ’92

Technical Bulletin No. RTB-007
SUBJECT: Troubleshooting for the bent image and/or skewed images. DATE: Oct. 15 ’92
PAGE: 4 of 10
2) Paper skewing
Specification: Less than 1.5 mm against a length of 200 mm
Before checking the copy image, confirm the following items.
1. The copier is placed on a flat table.
2. The leading edge of the original is aligned with the left scale.
3. When the copy paper is loaded into the paper tray, confirm that
the front, rear, and end guides of the paper tray securely hold the
paper.
Check that the copy image is within specification as shown:
200 mm
"A"
"B"
Less than 1.5 mm
Paper feed
direction
Copy paper
Copy image
Reissued on Dec. 15 ’92

Technical Bulletin No. RTB-007
SUBJECT: Troubleshooting for the bent image and/or skewed images. DATE: Oct. 15 ’92
PAGE: 5 of 10
– Method A –
1. Turn off the main switch and unplug
the power supply cord.
2. Remove the DF if installed.
3. Remove the paper tray.
4. Open the front cover.
5. Open the upper unit by pushing the
release lever.
6. Remove the harness cover [A]
(2 screws).
7. Remove the lower rear cover
(2 screws).
8. Loosen the two front screws [B] and
one rear screw [C] securing the
paper feed unit [D].
[A]
[B]
[C]
[D]
Reissued on Dec. 15 ’92