Ricoh IM 7000 User manual

User Guide
For RICOH IM
7000/8000/9000/9000T
Author: RICOH COMPANY, LTD.
Date: 2023.03
Part Number: D0D07432
For information not found in this manual, see the online manuals available on our web site
(https://www.ricoh.com/) or via the control panel.

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User Guide - IM 7000, IM 8000, IM 9000 - WUEHRX44U
https://support.ricoh.com/services/device/ccmanual/IM_7000-8000-9000-re/en-GB/booklist/int/index_book.htm
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User GuideIM 7000/8000/9000
This machine supports RICOH Always Current Technology. See List of Newly Added Functions (Release
Notes) for the functions you can use by performing updates.
For users of RICOH Always Current Technology version 2.0
or later
Introduction and Basic Operations
This explains the procedures for placing an original, loading paper, registering an item in the address book, and
other information you need to know before using the machine. Convenient uses are also explained.
List of Newly Added Functions
(Release Notes)
Details of Newly Added
Functions
Introduction and Basic
Operations

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Functions
Maintenance and Management
Setup
Recommended Functions Copy
Document Server Fax
Printer Scan
Maintenance Troubleshooting
Settings Security
Specifications
Setup Driver Installation Guide

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User Guide - IM 7000, IM 8000, IM 9000 - WUEHRX44U
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Copyright © 2023
D0D07432 2023.03

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Checking the Indicators, Icons, and Messages on the Control Panel | User Guide | IM 7000, IM 8000, IM 9000
https://support.ricoh.com/services/device/ccmanual/IM_7000-8000-9000-re/en-GB/trouble/int/indicators.htm
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User GuideIM 7000/8000/9000
Top Page>Troubleshooting>Checking the Indicators, Icons, and Messages on the Control Panel
Checking the Indicators, Icons, and Messages
on the Control Panel
The machine notifies you of the machine condition or status of an application with the [Check Status] indicator or a
message displayed on the control panel. Check the status and resolve the problem accordingly.
Message
Displays a message indicating the status of the machine or application. Press the message to display it in
full text. You can also view more than one message as a list.
[Check Status] indicator
If there is a problem such as a paper jam, the [Check Status] indicator lights up or flashes along with a
message displayed on the screen. Press [Check Status] to check the status of the machine or application,
and resolve the problem accordingly.
When you need to resolve a problem such as a paper jam, an icon is displayed at the beginning of a
message. See the table below for the meaning of each icon.
Icon Condition Solution and reference
When an Icon Is Displayed with a Message

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Checking the Indicators, Icons, and Messages on the Control Panel | User Guide | IM 7000, IM 8000, IM 9000
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Maintenance or repair is required. Prepare for maintenance or consider
repairing the machine.
Paper is jammed. See the animated illustration displayed on
the control panel, and remove the jammed
paper.
When Paper or an Original Is Jammed
An original has jammed. See the animated illustration displayed on
the control panel, and remove the jammed
original.
When Paper or an Original Is Jammed
Paper has run out. Load paper into the paper tray.
Loading Paper into the Paper Tray
Toner is almost depleted, or has run out. Prepare a replacement toner. Replace the
toner when it runs out.
Replacing the Toner
If appears when there is a lot of
toner, pull out the print cartridge by
following the toner replacement
procedure that is displayed on the
screen, and then set it back again.
The waste toner bottle is full, or almost
full.
Prepare a replacement waste toner bottle.
Replace the bottle when it becomes full.
Replacing the Waste Toner Bottle
Staples are nearly depleted, or have run
out.
Prepare a cartridge for replacement, and
load it when the staples run out.
Replenishing the Staples
The hole punch receptacle is full. Empty the receptacle.
When the Hole Punch Receptacle Is Full
A cover is open. Check that all covers of the machine and
options are closed.
For the names and the contact information of consumables, check [Settings] [Inquiry]. Press
[Home] ( ) after completing the operation to close [Settings].

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Checking the Indicators, Icons, and Messages on the Control Panel | User Guide | IM 7000, IM 8000, IM 9000
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Contact Information
The [Check Status] indicator notifies the user when the machine requires immediate attention.
Flashing in red
The machine is unavailable for use. Press [Check Status] and resolve the problem as soon as
possible.
Flashing in yellow
Maintenance on the machine needs to be performed soon. Perform the required procedure
accordingly.
You can display the status confirmation screen with [Check Status]. On the screen, check the detailed
status of the machine or application.
When an Icon Is Displayed with a Message
: The machine cannot be used.
Press [Check Status].
Press [Check] to check the details, and perform the required procedure.
When the [Check Status] Indicator Is Lit or Flashing

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Checking the Indicators, Icons, and Messages on the Control Panel | User Guide | IM 7000, IM 8000, IM 9000
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Copyright © 2020, 2021, 2022, 2023
: Some of the functions cannot be used, or the toner is almost depleted.
Depending on the machine condition, such as a paper jam or open cover, the status confirmation
screen may be displayed automatically without pressing [Check Status].

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Collecting Logs | User Guide | IM 7000, IM 8000, IM 9000
https://support.ricoh.com/services/device/ccmanual/IM_7000-8000-9000-re/en-GB/setting/int/loglist.htm
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User GuideIM 7000/8000/9000
Top Page>Settings>Collecting Logs
Collecting Logs
You can collect logs stored in the machine to check the usage of the machine's various functions, error histories,
and detailed access data to the machine.
Download the collected logs from the hard disk on the machine converting into a CSV file.
Use Web Image Monitor to download the collected logs. You can also use a log collect server instead of
Web Image Monitor.
Contact your sales representative for details about a log collect server.
The machine stores three types of logs as follows:
Job log
User file-related operations such as copying, storing in the Document Server, printing,
sending faxes, and sending scan files
Printing reports such as the configuration list output from the control panel
Access log
Authentications such as login and logout activities
Stored file operations such as creating, editing, and deleting
Customer engineer operations such as hard disk formatting
System operations such as viewing log transfer results
Security operations such as specifying settings for encryption, unprivileged access
detection, user lockout, and firmware authentication
Log types

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Eco-friendly Log
Main power ON and OFF
Transitions in power status
Job run times or time interval between jobs
Paper consumption per hour
Power consumption of the machine
Specify the types and items of logs to collect.
Specifying logs to collect using the control panel
Logging in to the Machine as the Administrator
Log in to the machine as the machine administrator on the control
panel.
On the Home screen, press [Settings].
On the Settings screen, press [System Settings].
Specifying Logs to Collect