Ricoh SP 311SFNw User manual

© Copyright 2015
SP 311SFNw
B&W Multifunction
Network Laser P rinter
Getting Started
Guide

RICOH SP 311SFNw Multifunction Printer
Getting Started Guide
2
Trademarks
•Microsoft and Windows are registered trademarks of Microsoft Corporation in the U.S. and other countries.
•The names of companies and products mentioned herein may be either trademarks or registered trademarks
of their respective owners.
Disclaimers
•To the maximum extent permitted by applicable law:
−The supplier shall not be liable for the result of operation of this software or the use of this document.
−The supplier shall not be liable to you for damages or loss of any document or data produced by using
this software.
−The supplier shall not be liable to you for any consequential, incidental or indirect damages (including,
but not limited to, damages for loss of profits, business interruption or loss of business information, and
the like) caused by failure of this software or loss of documents or data, nor for any other damages
arising out of the use of this software, if the supplier has been advised of the possibility of such damages.
•Some illustrations or explanations in this guide may differ from your product due to enhancement or change
in the product.
•The content in this document is for information only, and is subject to change without notice. While
reasonable efforts have been made in the preparation of this document to assure its accuracy, Ricoh
Americas Corporation, its contractors and partners, assume no liability resulting from errors or omissions in
this document or from the use of the information contained herein.
•No part of this document may be duplicated, replicated, reproduced in any form, modified or quoted without
prior consent of the supplier.
•It is possible that any document or data stored in the computer will be damaged or lost by user error during
operation or software error. Be sure to back up all important data beforehand. Important documents and
data should always be copied or backed up. Documents and data can be lost because of malfunction or
human error. Furthermore, the customer is responsible for protection measures against computer viruses,
worms, and other harmful software.
•We are not liable for any damage caused by a failure of this product, or for any damage as a result of loss of
data, or for any other damages arising out of the use or inability to use this software or manual unless liability
is imposed by statute.

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Getting Started Guide
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Revision History
Version
Source
Document Version
Ver. 1.00 Ricoh Americas Corporation Rev. 1 (February, 2015)
Adobe Acrobat or Adobe Reader is required to view PDF documents. Helpful Hint: When using internal
hyperlinks in this PDF document, press [Alt] + [] to return to the page you were on.
Ricoh Help Desk: 1-800-RICOH38 (742-6438), Option #1

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Getting Started Guide
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Contents
Preface.................................................................................................................................. 5
Guides for This Solution ............................................................................................................................ 5
How to Read This Guide............................................................................................................................ 5
Acronym Reference................................................................................................................................... 6
STEP 1: Before You Begin ....................................................................................................... 7
1.1 Unpack Machine................................................................................................................................. 7
1.2 Choose Setup Method........................................................................................................................ 7
1.3 Navigate Printer Settings ................................................................................................................... 8
STEP 2:Connect Printer ......................................................................................................... 9
2.1 USB Connection.................................................................................................................................. 9
2.2 Network Connection .......................................................................................................................... 9
2.2.1 Wired (Ethernet) Connection .................................................................................................. 9
2.2.2 Wireless Connection..............................................................................................................10
Enable Wi-Fi Setting............................................................................................................... 11
Select Wireless Configuration Method..................................................................................11
PBC (WPS) Method............................................................................................................ 11
PIN Method .......................................................................................................................12
Manual Method................................................................................................................. 14
STEP 3:Install Printer/Scanner Drivers................................................................................. 18
3.1 USB Quick Install ..............................................................................................................................18
3.2 Network Quick Install.......................................................................................................................23
STEP 4:Scan a Document..................................................................................................... 28
4.1 Local Scanning ..................................................................................................................................28
4.2 Network Scanning ............................................................................................................................ 30
4.2.1 Create New Folder and Share................................................................................................30
4.2.2 Register Scan Destination (via Web Image Monitor) ............................................................31
4.2.3 Scan Document......................................................................................................................34
APPENDIX
A. Check Wi-Fi Connection Status ........................................................................................ 35
B.Print Configuration Report............................................................................................... 36
C.Printer Driver Download.................................................................................................. 37
D.Add New Port.................................................................................................................. 42
E. Specifications................................................................................................................... 45
Printer ..................................................................................................................................................... 45
Scanner.................................................................................................................................................... 45

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Preface
This guide explains how to connect the RICOH SP 311SFNw Black & White Multi-
function Printer (hereinafter called “printer”) to your computer, install provided software, and
perform basic scanning operations. For detailed information on other supported features, such as
copying, printing and faxing, please refer to the User Guide.
Guides for This Solution
The following guides are available for the RICOH SP 311SFNw:
•Getting Started Guide (this document).
•User Guide – This comprehensive guide (on CD) explains how to use the machine, for example, how to
configure network and driver settings. It also explains how to configure and check machine settings
using a web browser. The guide also contains trouble-shooting, such as those related to printing and
paper misfeeds, and important information about types of paper and replacing consumables.
•Quick Installation Guide – This reference explains how to unpack and install the printer.
•Network Settings Guide – This reference explains basic network settings, e.g., IP address configuration,
sharing the printer, etc.
•Wi-Fi Settings Guide – This reference explains how to configure the printer for communi-cation with a
wireless router (access point).
•Wi-Fi Manual Settings Guide – This reference explains how to manually connect to a network via a
wireless router, e.g., if the router does not support Wi-Fi Protected Setup (WPS).
•Initial Guide for Fax – This reference describes the installation and basic operation of the fax function.
•Safety Information – This guide contains instructions and notes on the safe operation of the machine.
How to Read This Guide
The following conventions are used in this guide.
Convention Description
Important: Indicates key information.
Note: Indicates supplementary information.
Bold Face Indicates specific item, e.g., screen title or document name.
[Button Name] Indicates button/tab on printer control panel or computer screen.

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Acronym Reference
Acronym Full Name
AES
Advanced Encryption Standard
ADF
Automatic Document Feeder
AP
Access Point (Wi-Fi Router)
DHCP
Dynamic Host Configuration Protocol
dpi
dots per inch
IP
Internet Protocol
JPEG
Joint Photographic Experts Group
LAN
Local Area Network
MFP
Multifunction Printer
PBC
Push Button Connect
PDF
Portable Document Format
PIN
Product Identification Number
PSK
Pre-shared Key
SSID
Service Set Identifier
TIFF
Tagged Image File Format
TKIP
Temporal Key Integrity Protocol
URL
Uniform Resource Locator
USB
Universal Serial Bus
WEP
Wired Equivalent Privacy
Wi-Fi
Wireless Fidelity
WPA
Wi-Fi Protected Access
WPS
Wi-Fi Protected Setup

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STEP 1
Before You Begin
Before proceeding, please review 1.1 – 1.3.
1.1 Unpack Machine
This guide assumes that the printer has been unpacked. For details, see the Quick Installation Guide
included with the machine. We also recommend that you copy the User Guide from the supplied CD to a
folder on your computer, for easy reference.
1.2 Choose Setup Method
There are three ways to set up (connect) the printer to your computer. Choose the method that best
meets your configuration requirements.
Interface Type Connection Requirements
USB Cable
Local – Printer is connected directly to your
computer via a USB cable.
User-supplied
USB 2.0 cable
(Type B)
Note: A USB
cable consists of one square
plug and one rectangular plug.
Network Cable Wired – Printer is connected to your
computer (e.g., on the business/home
network) via a network (Ethernet) cable.
User-supplied
network cable
(10Base-T or
100Base-TX)
Wireless Network
Wireless – Printer is equipped with an
internal wireless LAN interface that enables
cable-free connection to your computer.
User-supplied
Wi-Fi router
(access point)

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1.3 Navigate Printer Settings
Instructions in this guide will require you to select various network and interface settings through the
printer’s control panel. Keys that you will use most frequently are outlined below.
Item Key Description
1. [User Tools] Press to display all printer system and network settings.
2. Scroll [] [][] [] Press to move the cursor up or down, left or right.
Note:
•When entering text, via the alphanumeric keypad, use the
left scroll key [] to erase characters right to left.
3. Selection []Press key directly below the text to execute a function.
4. [Escape] Press to return to previous screen or exit screen.
5. [OK] Press to select a highlighted setting.
Note:
•For further information on control panel keys, please refer to the User Guide,p21.

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Getting Started Guide
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STEP 2
Connect Printer
This section explains how to connect the printer to your computer based on the
setup method you selected in 1.2 Choose Setup Method.
2.1 USB Connection
A USB cable directly connects the printer to your computer. Even if the computer that you are connecting
is networked, you can still connect the printer according to the procedures outlined below.
To make a USB connection, proceed as follows:
1. Turn printer power switch Off.
2. Insert USB cable (rectangular plug) firmly into computer’s USB port.
3. Before inserting the USB cable (square plug) into the printer’s USB port,install the
USB Printer/Scanner drivers. See 3.1 USB Quick Install.
Note:
•During software installation, you will be prompted to connect the USB cable (square plug) to your
printer, and turn the printer on.
2.2 Network Connection
Network connections include wired and wireless…
2.2.1 Wired (Ethernet) Connection
In a wired configuration, a network (Ethernet) cable connects the printer to your network hub (router)
or switch.
To make a wired connection, proceed as follows:
1. Confirm that printer’s power switch is Off.
2. Plug network cable into printer’s Ethernet port.
Important:
•The printer cannot connect to a wired (Ethernet) network and wireless LAN network
simultaneously.
3. Turn printer power switch On.
4. Next, install the Network Printer/Scanner drivers. See 3.2 Network Quick Install.

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2.2.2 Wireless Connection
There are three setup methods used to wirelessly network the printer to your computer, using a Wi-Fi
router – two Easy Setup methods and one Manual Setup method. Which method you use depends on the
router being used, specifically, whether or not it has a Wi-Fi Protected Setup™ (WPS) button, a feature
that simplifies configuration.
Easy Setup:
•PBC (WPS) Method: The Push Button Connect (PBC) method is recommended,
as it enables fast setup when using a router that supports WPS.
•PIN Method: If your router supports WPS, but does not have a dedicated WPS
button, use this method.
Manual Setup:
•Manual Method: If your router does not support WPS, follow the Manual Method instructions.
Important:
•If using the PIN Method or Manual Method, you will need information about your Wi-Fi router (listed
below). During configuration, this information will be necessary to enable the printer to
communicate with your router. If you do not have this information available, please ask your Wi-Fi
installer, corporate Help Desk or router manufacturer before proceeding.
−SSID (e.g., NETGEAR30)
−Security Option (e.g., WPA2)
−Network Key / Passphrase (e.g., WPA2 password)
•To access your router’s web page, you must have login credentials
(username and password).
Sample Router Web Page

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Getting Started Guide
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Enable Wi-Fi Setting
Before continuing, ensure that the printer’s Wi-Fi function is enabled, as follows:
1. If a network (Ethernet) cable is connected to the printer, disconnect.
Important:
•The printer cannot connect to a network cable (wired) and wireless LAN simultaneously.
2. Press [User Tools].
3. Scroll down [] to [Network Settings], and press [OK].
4. Select [Wi-Fi], and press [OK].
5. Select [Wi-Fi Enable], and press [OK].
6. If necessary, select [Enable], and press [OK].
7. To exit, press [Clear/Stop].
Display reads, Please Restart Machine.
8. Turn printer power switch Off. Wait a moment, and then turn On.
Select Wireless Configuration Method
PBC (WPS) Method PIN Method Manual Method
PBC (WPS) Method
Again, this method is recommended when your router has a WPS button. When
using this method, optimum security for the devices is automatically configured,
based on the connection environment. As such, it cannot be assumed that the
configured security setting is the most secure.
To connect using the PBC Method, proceed as follows:
1. Press [User Tools].
2. Scroll down [] to [Network Settings], and press [OK].
3. Select [Wi-Fi], and press [OK].
4. Select [WPS], and press [OK].
5. Select [PBC], and press [OK].
Display reads, “WPS PBC Connect?”
6. Press [Yes].
Display reads, Please push the [AP] within 2 minutes (WPS button on the router). Display then
reads, PBC Executing….
7. When display reads, Connection to AP has Succeeded, press [Exit] [User Tools].
Note:
•If the connection fails, Connection to AP has Failed appears on the display, press [Exit]. Repeat
from step 1, and make sure to firmly press the WPS button on the router after step 6. If the
problem persists, contact 1-800-RICOH38 (742-6438), option #1.
8. Turn printer power switch Off. Wait a moment, and then turn On.

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9. Confirm that an IP address has been assigned to the printer. Press [User Tools] [Network
Settings] [IPv4 Configuration] [IP Address]. Write the IP address down. To exit, press [Escape]
[User Tools].
Note:
•The printer’s IP address is also on the Configuration Report. See Appendix B: Print Configuration
Report.
10. Check wireless connection status. Press [User Tools] [Network Settings] [Wi-Fi] [Wi-Fi
Status]. Display should read, Connected. To exit, press [Clear/Stop].
Note:
•Also see Appendix A: Check Wi-Fi Connection Status.
11. Next, install Network Printer/Scanner Drivers. See 3.2 Network Quick Install.
PIN Method
You can enable wireless communication by registering the device’s PIN through the router’s web page.
This method is used when the wireless router supports WPS, but does not have a dedicated WPS
button. In order to successfully connect using this method, you need the device’s PIN (instructions
below) and the router’s URL/IP address. You’ll need to log in to the router’s web page, so have your
user name and password ready. Once logged in, you can enter the device’s PIN, thus establish the
printer as a client on your wireless LAN.
Important:
•For assistance with the router web page URL/IP address and login credentials, please contact your Wi-Fi
installer, corporate Help Desk or router manufacturer.
•NETGEAR’S router web page is used for illustration purposes.
To connect using the PBC Method, proceed as follows:
1. Get PIN
a. Press [User Tools].
b. Scroll down [] to [Network Settings], and press [OK].
c. Select [Wi-Fi], and press [OK].
d. Select [WPS], and press [OK].
e. Select [PIN], and press [OK].
f. Write down [PIN]. Do not exit screen.
2. Enter PIN via Router Web Page
a. Launch web browser from computer connected to router.
b. Enter router URL/IP address, e.g., http://www.routerlogin.net.
c. Enter User Name.
d. Enter Password.
e. Press [OK].

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Note:
•For NETGEAR routers, adding a WPS client (such as a printer) is performed through the
[ADVANCED] tab [WPS Wizard], as shown below.
f. Follow screen prompts to enter Client’s (printer’s) PIN, i.e., number you wrote down in step 1f.
3. On printer, press [Connect]. Display reads, PIN Executing….
4. When printer display reads, Connection to AP has Succeeded,
press [Exit][Clear/Stop].
Note:
•If the connection succeeds, an IP address has been assigned to the printer. To confirm, see
Appendix B: Print Configuration Report.
•If the connection fails, Connection to AP has Failed appears on the display, press [Exit] and
repeat from step 1. If the problem persists, contact 1-800-RICOH38 (742-6438), option #1.
5. Router web page should indicate, for example, “The wireless client [xyz] has been added to the
network successfully.” Click [Logout].
6. Turn printer power switch Off. Wait a moment, and then turn On.
7. Check wireless connection status. Press [User Tools][Network Settings] [Wi-Fi] [Wi-Fi Status].
Display should read, Connected. To exit, press [Clear/Stop].
Note:
•Also see Appendix A: Check Wi-Fi Connection Status.
8. Next, install Network Printer/Scanner Drivers. See 3.2 Network Quick Install.

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Manual Method
If your router doesn’t support WPS, for instance older routers, there are two ways to manually configure
wireless LAN settings, using Infrastructure Mode (via control panel) or using the embedded Web Image
Monitor utility (via your computer).
Important:
•You will need to know the security method being used, e.g., if the authentication method is WPA2-PSK,
you’ll need the Passphrase). This can be determined by accessing your router’s web page or consulting
with your corporate Help Desk.
Using Infrastructure Mode*
Infrastructure mode is the printer’s default communication mode, as
most Wi-Fi networks function in this mode. This enables you to connect
the device for communication through a single access point, i.e., your
wireless router.
To configure Infrastructure mode, proceed as follows:
1. Press [User Tools].
2. Scroll down [] to [Network Settings], and press [OK].
3. Select [Wi-Fi], and press [OK].
4. Scroll to [Setup Wizard], and press [OK].
5. Select [Infrastructure], and press [Next].
Display reads, Searching Scan List…
6. Select discovered router Network Name, e.g., NETGEAR30 or select [Input SSID] and enter/edit
manually via alphanumeric keys.
7. Press [Next].
8. Scroll down to, for example, [Mixed Mode WPA2/WPA], and press [Next].
9. Enter case-sensitive Passphrase via alphanumeric keypad, and press [Connect].
Display reads, Are you sure to connect?
10. Press [Yes].
Display reads, Executing….
11. After display returns to Setup Wizard, press [User Tools] to exit.
12. Turn printer power switch Off. Wait a moment, and turn On.
13. Check wireless connection status. Press [User Tools] [Network Settings] [Wi-Fi] [Wi-Fi Status].
Display should read, Connected. To exit, press [Clear/Stop].
Note:
•Also see Appendix A: Check Wi-Fi Connection Status.
14. Next, install Network Printer/Scanner Drivers, as outlined in 3.2 Network Quick Install.
*Ad-Hoc mode, also known as “peer-to-peer” mode, is also supported. Ad-Hoc networks do not require a
centralized access point. Instead, devices on the wireless network connect directly to each other. For
instance, if you set up the two laptops in Ad-Hoc wireless mode, they would connect directly to each

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other, without the need for a centralized access point. This would be useful for a temporary connection,
e.g., you’re away from the office/home and need to connect two devices via a Wi-Fi connection to
exchange files or other information when there is no other Wi-Fi network to connect both devices to.
Using Web Image Monitor
Web Image Monitor (WIM) is a utility built in to the printer, which enables authorized users to easily view,
program or change printer settings via a web browser. For instance, if you would like to program wireless
settings manually, and you cannot use PBC or PIN methods – WIM simplifies the process. Furthermore, if
you have a long or complex passphrase, entry via WIM is easier than via the printer’s control panel.
Before proceeding, please check the following:
•Printer power switch is On.
•Printer is connected to network (via Ethernet cable).
•Printer’s IP Address is available.
To configure wireless settings manually, using Web Image Monitor, proceed as follows:
1. Open web browser.
2. In address bar, enter printer’s IP Address. Home page displays…
3. On navigation pane, click [Network Settings].

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4. Click [Wireless] tab.
5. Adjust Wireless LAN Settings to match those of your Wi-Fi router, as outlined below.

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Setting Description
SSID
The available access point is displayed. To see additional access points, click
[Scan List].
Communication
Mode
If necessary, select [Infrastructure].
Ad Hoc Channel
Please see note on page 14.
Authentication
Select authentication method:
•Open System
•Shared Key
•WPA2-PSK
•
Mixed Mode WPA/WPA2
Encryption
Select encryption method based on chosen Authentication method.
•Open System: Choose [None] or [WEP]
•Shared Key: [WEP] only
•WPA2-PSK: Choose [CCMP (AES)] or [TKIP/EAS]
•
Mixed Mode WPA/WPA2: Choose [CCMP (AES)] or [TKIP/EAS]
WPA Passphrase
If [WEP] is selected for Encryption method, enter enabled fields. If [WPA2-PSK]
or [Mixed Mode WPA/WPS2] is selected for Authentication, enter enabled
fields.
WEP Key Length
Select 64 bits or 128 bits for the length of the WEP encryption key.
WEP Transmit
Key ID
Select an ID number to identify each WEP key in case multiple WEP connections
are configured.
WEP Key Format
Select a format for entering the WEP key.
WEP Key
Enter the WEP key. The number and type of characters you can enter vary
depending on the length and format selected for the key, as follows:
•WEP key length: [64bits], Format: [Hexadecimal]
WEP key max length: 10 characters (0-9, A-F, a-f)
•WEP key length: [64bits], Format: [ASCII]
WEP key max length: 5 characters (ASCII characters)
•WEP key length: [128bits], Format: [Hexadecimal]
WEP key max length: 26 characters (0-9, A-F, a-f)
•WEP key length: [128bits], Format: [ASCII]
WEP key max length: 13 characters (ASCII characters)
6. When finished, click [OK] to save changes.
7. Close web browser.
8. Disconnect Ethernet cable.
9. Turn printer power switch Off. Wait a moment, and turn On.
10. Next, install Network Printer/Scanner Drivers. See 3.2 Network Quick Install.
Note:
•For further information on Web Image Monitor, please refer to the User Guide, p171.

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STEP 3
Install Printer/Scanner Drivers
The supplied Printer/Scanner Drivers, Utilities and Manuals CD contains the soft-
ware that enables the printer and computer to communicate. Printer drivers, for example, are
programs that control print output on the device, so when you print a document, the driver sends
the data to the printer using the correct commands.
Important:
•If you do not have the printer’s software CD, you can download the files from Ricoh’s website
(www.ricoh-usa.com). Also see Appendix C: Printer Driver Download.
3.1 USB Quick Install
If you have a local connection to your computer, using a USB cable, you must install the USB drivers.
Note:
•The following drivers will be installed:
−USB TWAIN (scanner) driver
−USB PCL 6 printer driver
•Close all applications currently running, and ensure that no documents are in the print queue.
To install USB drivers, proceed as follows:
1. Confirm that USB cable (rectangular plug) is connected to your computer, and printer power switch
is Off. If necessary, see 2.1 USB Connection.
Note:
•During software installation, you will connect the USB cable (square plug) to your printer, and turn
the printer On.
2. Insert supplied Printer/Scanner Drivers, Utilities and Manuals CD
into CD-ROM drive.
3. Click [Run SETUP.EXE].
Note:
•The installer launches automatically. If not, double-click
SETUP.EXE from the CD’s root directory.
4. If User Account Control message displays, click [Yes].

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5. If necessary, select a language, and click [OK].
6. Click [USB Quick Install].
7. Read License Agreement, select [I accept the
agreement], and click [Next >].
Software installation begins…

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Note:
•If a print job is pending (in queue), a warning message appears: There is
a job printing now. Click [OK] to close window. Click [Report] to view
Printer Driver Installation Log, or click [Finish]. To cancel the print job in
queue, click [Start] [Devices and Printers] double-click printer icon.
Cancel the document(s) in queue, and repeat from step 6, above.
8. With [Add a new printer] selected, click [Next >].
9. Select [RICOH SP 311SFNw PCL 6], and click [Next >].
10. Confirm that USB cable is disconnected from the
printer and printer power switch is Off.
11. Click [Next >].