Ricoh SP 8400DN Quick start guide

SP 8400DN
Machine Code: M0AN
Field Service Manual
Ver 1.01
Latest Release: Jun, 2017
Initial Release:Apr, 2017
(c) 2017 Ricoh Co.,Ltd.

Revision Lists
Ver.
Revision Date
1.01
09
.06.2017
Installation Procedure
Ver. Section Item Note
1.01
Internal Multi
-fold
Unit FD3000
Accessory check
The accessories not to be used
are explained.
1.01
Internal Multi
-fold
Unit FD3000
Installation procedure
The note
of step 16 is added.
1.01
Finisher SR3210
Installation procedure
The order of steps are changed.
1.01
Punch Unit PU3050
Installation procedure
The procedures and image
s in
steps 4 and 5 are changed.
1.01
Mail Box CS3010
Accessary check
The image
of the accessories is
changed.
1.01
Mail Box CS3010
Installation procedure
The procedures are revised
.
1.01
Attention Light
AL3000
Installation procedure
The note is added at the
beginning of the section.
Detailed Descriptions
Ver. Section Item Note
1.01
Component Layout
Paper feed unit
The name of parts are revised.
1.01
Development
Toner supply
The descriptions are revised.
1.01
Waste Toner
Toner discarding
The values in the diagrams are
revised.
1.01
Feed/ Transport part
Bypass feed section
The misspelling is corrected.
1.01
Feed/ Transport part
Bypass feed section >
Bypass feed paper end
detection
The misspelling is corrected.

Important Safety Notices
Warnings, Cautions, Notes
In this manual, the following important symbols and notations are used.
•AWarning indicates a potentially hazardous situation. Failure to obey a Warning could result in death or
serious injury.
•A Caution indicates a potentially hazardous situation. Failure to obey a Caution could result in minor or
moderate injury or damage to the machine or other property.
•Obey these guidelines to avoid problems such as misfeeds, damage to originals, loss of valuable data
and to prevent damage to the machine.
•This information provides tips and advice about how to best service the machine.

General Safety Instructions
For your safety, please read this manual carefully before you use this product. Keep this manual handy for future
reference.
Safety Information
Always obey the following safety precautions when using this product.
Safety During Operation
In this manual, the following important symbols and notations are used.
[A]: ON
[B]: OFF
[C]: Push ON/Push OFF
[D]: Standby
Switches and Symbols
Where symbols are used on or near switches on machines for Europe and other areas, the meaning of each symbol
conforms with IEC60417.

Safety
Prevention of Physical Injury
1. Before disassembling or assembling parts of the machine and peripherals, make sure that the machine and
peripheral power cords are unplugged.
2. The plug should be near the machine and easily accessible.
3. Note that some components of the machine and the paper tray unit are supplied with electrical voltage even if
the main power switch is turned off.
4. Always unplug the power cord from the power source before you move the product. Before you move the
machine, arrange the power cord so it will not fall under the machine.
5. Disconnect all peripheral units (finisher, LCT, etc.) from the mainframe before you move the machine.
6. If any adjustment or operation check has to be made with exterior covers off or open while the main switch is
turned on, keep hands away from electrified or mechanically driven components.
7. The machine drives some of its components when it completes the warm-up period. Be careful to keep hands
away from the mechanical and electrical components as the machine starts operation.
8. The inside and the metal parts of the fusing unit become extremely hot while the machine is operating. Be
careful to avoid touching those components with your bare hands.
9. To prevent a fire or explosion, keep the machine away from flammable liquids, gases, and aerosols.
10. Do not use flammable sprays or solvent in the vicinity of the machine. Also, avoid placing these items in the
vicinity of the machine. Doing so could result in fire or electric shock.
11. To avoid fire or explosion, never use an organic cleaner near any part that generates heat.
12. Clean the floor completely after accidental spillage of silicone oil or other materials to prevent slippery
surfaces that could cause accidents leading to hand or leg injuries.
13. Never remove any safety device unless it requires replacement. Always replace safety devices immediately.
14. Never do any procedure that defeats the function of any safety device.
15. Modification or removal of a safety device (fuse, switch, etc.) could lead to a fire and personal injury. Always
test the operation of the machine to ensure that it is operating normally and safely after removal and
replacement of any safety device.
16. For replacements use only the correct fuses or circuit breakers rated for use with the machine. Using
replacement devices not designed for use with the machine could lead to a fire and personal injuries.
17. For machines installed with the ADF/ARDF:
When a thick book or three-dimensional original is placed on the exposure glass and theARDF cover is
lowered, the back side of theARDF rises up to accommodate the original. Therefore, when closing the
ARDF, please be sure to keep your hands away from the hinges at the back of theARDF.
18. When using a vacuum cleaner around the machine, keep others away from the cleaner, especially small
children.
19. For machines installed with the anti-tip components:
The anti-tip components are necessary for meeting the requirements of IEC60950-1, the international
standard for safety. The aim of these components is to prevent the products, which are heavy in weight, from

toppling as a result of people running into or leaning onto the products, which can lead to serious accidents
such as persons becoming trapped under the product. (U.S.: UL60950-1, Europe: EN60950-1) Therefore,
removal of such components must always be with the consent of the customer. Do not remove them at your
own judgment.
20. NEVER touch theAC circuits on the PSU board to prevent electric shock caused by residual charge.
Residual charge of about 100V-400V remains in the AC circuits on the PSU board for several months even
when the board has been removed from the machine after turning off the machine power and unplugging the
power cord.
Health Safety Conditions
1. For the machines installed with the ozone filters:
•Never operate the machine without the ozone filters installed.
•Always replace the ozone filters with the specified types at the proper intervals.
2. The machine, which use high voltage power source, can generate ozone gas. High ozone density is harmful
to human health. Therefore, locate the machine in a large well ventilated room that has an air turnover rate of
more than 50m3/hr/person.
3. Toner and developer are non-toxic, but if you get either of them in your eyes by accident, it may cause
temporary eye discomfort. Try to remove with eye drops or flush with water as first aid. If unsuccessful, get
medical attention.
Observance of Electrical Safety Standards
1. The machine and its peripherals must be installed and maintained by a customer service representative who
has completed the training course on those models with exceptions on some machines where the installation
can be handled by the user.
Safety and Ecological Notes for Disposal
•Do not incinerate toner bottles or used toner. Toner dust may ignite suddenly when exposed to an open flame.
•Dispose of used toner, developer, organic photoconductors, andAIO unit in accordance with local
regulations. (These are non-toxic supplies.)
•Dispose of replaced parts in accordance with local regulations.
•When keeping used lithium batteries in order to dispose of them later, do not put more than 100 batteries per
sealed box. Storing larger numbers or not sealing them apart may lead to chemical reactions and heat build-
up.
The danger of explosion exists if a battery of this type is incorrectly replaced. Replace only with the same or an
equivalent type recommended by the manufacturer. Discard used batteries in accordance with the manufacturer’s
instructions.
Handling Toner
•Work carefully when removing paper jams or replacing toner bottles or cartridges to avoid spilling toner on
clothing or the hands.
•If toner is inhaled, immediately gargle with large amounts of cold water and move to a well-ventilated
location. If there are signs of irritation or other problems, seek medical attention.

•If toner gets on the skin, wash immediately with soap and cold running water.
•If toner gets into the eyes, flush the eyes with cold running water or eye wash. If there are signs of irritation
or other problems, seek medical attention.
•If toner is swallowed, drink a large amount of cold water to dilute the ingested toner. If there are signs of any
problem, seek medical attention.
•If toner spills on clothing, wash the affected area immediately with soap and cold water. Never use hot water!
Hot water can cause toner to set and permanently stain fabric.
•Always store toner and developer supplies such as toner and developer packages, cartridges, bottles
(including used toner and empty bottles and cartridges), andAIO unit out of the reach of children.
•Always store fresh toner supplies or empty bottles or cartridges in a cool, dry location that is not exposed to
direct sunlight.
•Do not use a vacuum cleaner to remove spilled toner (including used toner). Vacuumed toner may cause a
fire or explosion due to sparks or electrical contact inside the cleaner. However, it is possible to use a cleaner
designed to be dust explosion-proof. If toner is spilled over the floor, sweep up spilled toner slowly and clean
up any remaining toner with a wet cloth.
Handling the development unit cooling system
For the machines installed the development cooling system:
1. The development unit cooling system circulates propylene glycol from a sealed tank through hoses that pass
behind cooling plates on the sides of each development unit.
2. The coolant tank is located at the bottom of the cooling box on the back of the main machine.
3. Always obey local laws and regulations if you need to dispose of a tank or the propylene glycol coolant.
4. The tank must never be emptied directly into a local drainage system, river, pond, or lake.
5. Contact a professional industrial waste disposal organization and ask them to dispose of the tank.
Lithium Batteries for Taiwan

Laser Safety
The Center for Devices and Radiological Health (CDRH) prohibits the repair of laser-based optical units in the
field. The optical housing unit can only be repaired in a factory or at a location with the requisite equipment. The
laser subsystem is replaceable in the field by a qualified Customer Engineer. The laser chassis is not repairable in
the field. Customer engineers are therefore directed to return all chassis and laser subsystems to the factory or
service depot when replacement of the optical subsystem is required.
•Use of controls, or adjustment, or performance of procedures other than those specified in this manual
may result in hazardous radiation exposure.
WARNING FOR LASER UNIT
WARNING:
Turn off the main switch before attempting any of the procedures in the Laser Unit section. Laser beams can
seriously damage your eyes.

Safety Instructions for the Color Controller
Fuse
The color controller uses a double pole fuse. If this fuse blows, be sure to replace it with an identical fuse.
Batteries
Always replace a battery with the same type of battery prescribed for use with the color controller unit. Replacing
a battery with any type other than the one prescribed for use could cause an explosion.
•Never discard used batteries by mixing them with other batteries or other refuse.
•Always remove used batteries from the work site and dispose of them in accordance with local laws and
regulations regarding the disposal of such items.

Symbols, Abbreviations and Trademarks
Symbols, Abbreviations
This manual uses several symbols and abbreviations. The meaning of those symbols and abbreviations are as
follows:
Symbol What it means
Clip ring
Screw
Connector
Clamp
E-ring
Flat Flexible Cable
Timing Belt
SEF Short Edge Feed
LEF Long Edge Feed
K Black
C Cyan
M Magenta
Y Yellow
B/W, BW Black and White
FC Full color
[A] Short Edge Feed (SEF)
[B] Long Edge Feed (LEF)

Trademarks
Adobe,Acrobat, PageMaker, PostScript, and PostScript 3 are either registered trademarks or trademarks of Adobe
Systems Incorporated in the United States and/or other countries.
The Bluetooth® word mark and logos are registered trademarks owned by Bluetooth SIG, Inc. and any use of
such marks by Ricoh Company, Ltd. is under license.
Firefox is a registered trademarks of the Mozilla Foundation.
Google,Android and Chrome are trademark of Google Inc.
Java is a registered trademark of Oracle and/or its affiliates.
JAWS® is a registered trademark of Freedom Scientific, Inc., St. Petersburg, Florida and/or other countries.
Kerberos is a trademark of the Massachusetts Institute of Technology (MIT).
Linux is a registered trademark of Linus Torvalds.
Macintosh, OS X, Bonjour and Safari are trademarks ofApple Inc., registered in the U.S. and other countries.
Microsoft, Windows, Windows Server, Windows Vista, Internet Explorer and Microsoft Edge are either registered
trademarks or trademarks of Microsoft Corp. in the United States and/or other countries.
QR Code is a registered trademark of DENSO WAVE INCORPORATED in Japan and in other countries.
"Red Hat" is a registered trademark of Red Hat, Inc.
The SD and SD logo are trademarks of SD-3C, LLC.
UPnP is a trademark of UPnP Implementers Corporation.
This product includes RSABSAFE® Cryptographic software of EMC Corporation. RSAand BSAFE are
registered trademarks or trademarks of EMC Corporation in the United States and other countries.
The proper names of Internet Explorer 7 and 8 are as follows:
•Windows® Internet Explorer® 7
•Windows® Internet Explorer® 8
The proper names of the Windows operating systems are as follows:
•The product names of Windows Vista are as follows:
Microsoft® Windows Vista® Ultimate
Microsoft® Windows Vista® Business
Microsoft® Windows Vista® Home Premium
Microsoft® Windows Vista® Home Basic
Microsoft® Windows Vista® Enterprise
•The product names of Windows 7 are as follows:
Microsoft® Windows® 7 Home Premium

Microsoft® Windows® 7 Professional
Microsoft® Windows® 7 Ultimate
Microsoft® Windows® 7 Enterprise
•The product names of Windows 8.1 are as follows:
Microsoft® Windows® 8.1
Microsoft® Windows® 8.1 Pro
Microsoft® Windows® 8.1 Enterprise
•The product names of Windows 10 are as follows:
Microsoft® Windows® 10 Home Premium
Microsoft® Windows® 10 Pro
Microsoft® Windows® 10 Enterprise
Microsoft® Windows® 10 Education
•The product names of Windows Server 2008 are as follows:
Microsoft® Windows Server® 2008 Standard
Microsoft® Windows Server® 2008 Enterprise
•The product names of Windows Server 2008 R2 are as follows:
Microsoft® Windows Server® 2008 R2 Standard
Microsoft® Windows Server® 2008 R2 Enterprise
•The product names of Windows Server 2012 are as follows:
Microsoft® Windows Server® 2012 Foundation
Microsoft® Windows Server® 2012 Essentials
Microsoft® Windows Server® 2012 Standard
•The product names of Windows Server 2012 R2 are as follows:
Microsoft® Windows Server® 2012 R2 Foundation
Microsoft® Windows Server® 2012 R2 Essentials
Microsoft® Windows Server® 2012 R2 Standard
•The product names of Windows Server 2016 are as follows:
Microsoft® Windows Server® 2016 Standard
Microsoft® Windows Server® 2016 Datacenter
Microsoft® Windows Server® 2016 Essentials
Microsoft® Windows Server® 2016 MultiPoint Premium Server
Other product names used herein are for identification purposes only and might be trademarks of their respective
companies. We disclaim any and all rights to those marks.
Microsoft product screen shots reprinted with permission from Microsoft Corporation.

1
Table of Contents
1. Product Information .........................................................................................................................................13
Product Overview................................................................................................................................................ 13
Component Layout.......................................................................................................................................... 13
Paper Path........................................................................................................................................................ 14
Drive Layout ................................................................................................................................................... 16
Machine Codes and Peripherals Configuration................................................................................................... 17
System Configuration and Options ................................................................................................................. 17
Specifications ...................................................................................................................................................... 19
2. Installation........................................................................................................................................................20
Installation Requirements.................................................................................................................................... 20
Environment.................................................................................................................................................... 20
Machine Space Requirements......................................................................................................................... 21
Machine Dimensions....................................................................................................................................... 21
Power Requirements ....................................................................................................................................... 24
Who Installs the Peripherals and Options............................................................................................................ 25
Main Machine Installation................................................................................................................................... 26
Installation Flow Chart.................................................................................................................................... 26
Accessory Check............................................................................................................................................. 27
Installation Procedure...................................................................................................................................... 28
Check Image Quality / Settings....................................................................................................................... 34
Security Settings.............................................................................................................................................. 37
Auto Remote Firmware Update (ARFU) Settings .......................................................................................... 52
Moving the Machine ....................................................................................................................................... 58
Paper Feed Unit PB3240 (M494-17, -21)............................................................................................................ 61
Accessory Check............................................................................................................................................. 61
Installation procedure...................................................................................................................................... 61
LCIT PB3260 (M496-17, -27) ............................................................................................................................ 67
Accessory Check............................................................................................................................................. 67
Installation procedure...................................................................................................................................... 67
LCIT RT3030 (D696-17, -27)............................................................................................................................. 74
Accessory Check............................................................................................................................................. 74
Installation procedure...................................................................................................................................... 74
Anti-Condensation Heater................................................................................................................................... 82
Overview......................................................................................................................................................... 82
Heater Board ................................................................................................................................................... 84
PCU Heater ..................................................................................................................................................... 90
Tray Heater for Main Unit............................................................................................................................... 97

2
Tray Heater for Paper Feed Unit PB3240 ....................................................................................................... 98
Tray Heater for LCIT PB3260 ...................................................................................................................... 101
Bridge Unit BU3070 (D685-18)........................................................................................................................ 104
Accessory Check........................................................................................................................................... 104
Installation procedure.................................................................................................................................... 104
Internal Multi-fold Unit FD3000 (M482-17) .................................................................................................... 110
Accessory Check........................................................................................................................................... 110
Installation Procedure.................................................................................................................................... 111
When Attaching a Finisher Downstream from the Internal Multi-Fold Unit................................................ 127
Finisher SR3230 (D3BA-17, -21) ..................................................................................................................... 129
Accessory Check........................................................................................................................................... 129
Installation Procedure.................................................................................................................................... 130
Attaching a Support Tray.............................................................................................................................. 136
Output Jogger Unit Type M25 (D3CJ-01) ........................................................................................................ 139
Accessory Check........................................................................................................................................... 139
Installation Procedure.................................................................................................................................... 139
Punch Unit PU3060 (D706-00, -01, -02) .......................................................................................................... 150
Accessory Check........................................................................................................................................... 150
Installation Procedure.................................................................................................................................... 151
Finisher SR3210 (D3B8-17, -21) ...................................................................................................................... 161
Accessory Check........................................................................................................................................... 161
Installation Procedure.................................................................................................................................... 162
Attaching a Proof Support Tray .................................................................................................................... 169
Stapleless Stapler Initial Settings.................................................................................................................. 171
Punch Unit PU3050........................................................................................................................................... 173
Accessory Check........................................................................................................................................... 173
Installation Procedure.................................................................................................................................... 173
Mail Box CS3010 (M481-17) ........................................................................................................................... 183
Accessory Check........................................................................................................................................... 183
Installation Procedure.................................................................................................................................... 185
Attention Light AL3000 (M500-36).................................................................................................................. 207
Component Check......................................................................................................................................... 207
Installation Procedure.................................................................................................................................... 207
Indicator Behavior......................................................................................................................................... 218
NFC Card Reader Type P11 (M512-18) ........................................................................................................... 219
Accessory Check........................................................................................................................................... 219
Installation Procedure.................................................................................................................................... 220
External NFC Card Reader Bracket Type P11 (M512-17)................................................................................ 229
Accessory Check........................................................................................................................................... 229

3
Installation Procedure.................................................................................................................................... 230
Internal Options................................................................................................................................................. 240
IEEE 1284 Interface Board Type M19 (D3C0-17) ........................................................................................... 241
Accessory Check........................................................................................................................................... 241
Installation Procedure.................................................................................................................................... 241
IEEE 802.11a/b/g/n Interface Unit Type M19 (D3BR-01)............................................................................... 243
Accessory Check........................................................................................................................................... 243
Installation Procedure.................................................................................................................................... 243
User Tool Settings for IEEE 802.11a/b/g/n................................................................................................... 245
SP Mode Settings for IEEE 802.11 Wireless LAN....................................................................................... 246
HDD Option Type P13 (M513-19) ................................................................................................................... 248
Component Check......................................................................................................................................... 248
Installation Procedure.................................................................................................................................... 248
Extended USB Board Type M19 (D3BS-01).................................................................................................... 252
Component Check......................................................................................................................................... 252
Installation Procedure.................................................................................................................................... 252
SD Card Options ............................................................................................................................................... 254
SD Card Slots................................................................................................................................................ 254
List of Slots Used.......................................................................................................................................... 254
SD Card Appli Move......................................................................................................................................... 255
Overview....................................................................................................................................................... 255
Move Exec .................................................................................................................................................... 256
Undo Exec..................................................................................................................................................... 257
PostScript3 Unit Type P13 (M513-22, -23, -24)............................................................................................... 260
Accessory Check........................................................................................................................................... 260
Overview of PostScript3 Unit Type P13 (Adobe PS) ................................................................................... 260
Installation procedure (Adobe PS) ................................................................................................................ 260
XPS Direct Print Option Type P13 (M513-09, -10, -11) .................................................................................. 264
Accessory Check........................................................................................................................................... 264
Installation Procedure.................................................................................................................................... 264
VM Card Type P13 (M513-25, -26, -27) .......................................................................................................... 266
Accessory Check........................................................................................................................................... 266
Installation Procedure.................................................................................................................................... 266
IPDS Unit Type P13 (M513-13, -14, -15)......................................................................................................... 268
Accessory Check........................................................................................................................................... 268
Installation Procedure.................................................................................................................................... 268
@Remote Settings............................................................................................................................................. 270
Operation Guidance for Users........................................................................................................................... 275
3. Preventive Maintenance.................................................................................................................................276

4
PM Parts Settings .............................................................................................................................................. 276
Replacement procedure of the PM parts ....................................................................................................... 276
After installing the new PM parts.................................................................................................................. 278
PM Parts List..................................................................................................................................................... 280
4. Replacement and Adjustment.........................................................................................................................281
Notes on the Main Power Switch ...................................................................................................................... 281
Push Switch................................................................................................................................................... 281
Beforehand ........................................................................................................................................................ 284
Special Tools and Lubricants ............................................................................................................................ 285
Exterior Covers.................................................................................................................................................. 286
Overview....................................................................................................................................................... 286
Quick Reference for Removing Covers ........................................................................................................ 288
Front Cover ................................................................................................................................................... 288
Controller Cover............................................................................................................................................ 289
Left Upper Cover .......................................................................................................................................... 290
Left Rear Cover............................................................................................................................................. 291
Left Cover ..................................................................................................................................................... 291
Rear Left Cover............................................................................................................................................. 293
Rear Cover .................................................................................................................................................... 293
Rear Lower Gap Cover ................................................................................................................................. 294
Rear Lower Cover......................................................................................................................................... 294
Right Rear Cover........................................................................................................................................... 294
Right Upper Cover........................................................................................................................................ 295
Right Cover................................................................................................................................................... 296
Upper Front Cover ........................................................................................................................................ 297
Main Power Switch Cover ............................................................................................................................ 298
Paper Exit Tray.............................................................................................................................................. 299
Paper Exit Cover ........................................................................................................................................... 299
Paper Exit Lower Cover................................................................................................................................ 300
Upper Inner Cover......................................................................................................................................... 300
Paper Exit Front Cover.................................................................................................................................. 302
Top Right Cover............................................................................................................................................ 302
Top Rear Cover............................................................................................................................................. 302
Inner Cover.................................................................................................................................................... 303
Toner Supply Housing .................................................................................................................................. 305
Smart Operation Panel....................................................................................................................................... 307
Operation Panel Unit..................................................................................................................................... 307
Internal Parts ................................................................................................................................................. 310
USB Cable / Harness..................................................................................................................................... 310

5
Laser Unit.......................................................................................................................................................... 313
Caution Decal Location................................................................................................................................. 313
Laser Unit...................................................................................................................................................... 313
Quenching Lamp........................................................................................................................................... 316
PCL (Pre Cleaning Light) ............................................................................................................................. 317
PCDU ................................................................................................................................................................ 318
PCDU............................................................................................................................................................ 318
PCU/Development Unit ................................................................................................................................ 320
OPC Drum..................................................................................................................................................... 322
Charge Roller, Cleaning Roller..................................................................................................................... 324
Pick-off Pawls............................................................................................................................................... 325
Cleaning Blade.............................................................................................................................................. 325
Developer...................................................................................................................................................... 326
Development Filters...................................................................................................................................... 331
TD Sensor...................................................................................................................................................... 332
Development Mixing Auger Bearings........................................................................................................... 332
Development Mixing Auger (L / R).............................................................................................................. 334
Waste Toner ...................................................................................................................................................... 336
Waste Toner Bottle........................................................................................................................................ 336
Toner Collection Full Sensor ........................................................................................................................ 336
Recycling Shutter.......................................................................................................................................... 337
Transfer Unit ..................................................................................................................................................... 340
Transfer Unit................................................................................................................................................. 340
Transfer Roller Unit ...................................................................................................................................... 341
ID Sensor....................................................................................................................................................... 342
Transfer Unit Open/Closed LED................................................................................................................... 343
Temperature/Humidity Sensor...................................................................................................................... 344
Fusing Entrance Sensor................................................................................................................................. 345
Transfer Unit Open/Closed Sensor................................................................................................................ 345
Drive Unit.......................................................................................................................................................... 347
Drum/Waste Toner Motor............................................................................................................................. 347
Development Motor ...................................................................................................................................... 347
Fusing Motor................................................................................................................................................. 347
Paper Exit Motor........................................................................................................................................... 348
Registration Motor ........................................................................................................................................ 348
Paper Feed Motor.......................................................................................................................................... 349
Vertical Transport Motor .............................................................................................................................. 349
Transfer Roller Contact Motor...................................................................................................................... 349
Toner Hopper................................................................................................................................................ 350