Rimage Everest 600 User manual

Clean the Sensors On an
Everest III, Everest 600 or
Integrated Everest 400 Printer

Clean the Sensors on an Everest Printer
2001465_C Rimage Corporaon ©2010 Page 1
Notes:
• Your system may not look exactly like the
system pictured.
• The terms “Everest” and “printer” are
used throughout this document to refer to
the Everest III, Everest 600 and integrated
Everest 400 printer.
#Required tools:
• Can of compressed air
• Rimage cleaning kit, Everest PN 3001252
Introducon
Use this procedure to clean a sensor on an Everest™ III, 600 or integrated 400 printer.
Rimage approved parts must be used for this process. The product warranty may become void if parts not
approved by Rimage are used; equipment or parts are tampered with, misused, neglected, or modied in any
respect without the wrien consent of Rimage.
When should you clean the sensors?
• You receive an error message stang that the printer is not detecng the print ribbon.
• You receive an error message stang that the upper sensor is not responding.
• You receive an error message stang that the lower sensor is not responding.
• The prinng is o center.
Access the Sensors - Everest III and Everest 600
Note: Refer to page 4 for instrucons on accessing the sensors on the integrated Everest 400 printer.
1. Power o the system.
a. Stop or pause all jobs.
b. Power o the external/embedded control center/PC.
c. Power o the Everest printer.
d. Disconnect the power cord from the back of the printer.
2. Open the side cover.
a. Press the two side cover latches to release the
side cover.
b. Lower the side cover.
Power Cord
Side Cover Latches
Side Cover

2001465_C Rimage Corporaon ©2010 Page 2
3. Remove the print ribbon carrier.
a. Open latch 1.
b. Pull the print ribbon carrier straight out of the printer.
4. Remove the retransfer ribbon carrier.
a. Open latches 2 and 3.
b. Pull out the retransfer ribbon carrier.
Note: The retransfer ribbon carrier cannot be removed from the printer.
Latch 1
Print Ribbon
Carrier
Latch 2
Latch 3
Retransfer
Ribbon Carrier

Clean the Sensors on an Everest Printer
2001465_C Rimage Corporaon ©2010 Page 3
5. Locate the sensors.
• Print ribbon sensor
• Upper sensor
• Lower sensor
Upper Sensor
Lower Sensor
Print Ribbon Sensor

2001465_C Rimage Corporaon ©2010 Page 4
Access the Sensors - Integrated Everest 400
1. Stop or pause all jobs.
2. Open the printer cover.
a. On the le side of the 5400N or 3400, li the printer cover latch.
b. Lower the printer cover.
3. Remove the print ribbon carrier and retransfer ribbon carrier.
a. Make sure the 5400N or 3400 is powered on.
-Important! The ribbon carriers cannot be
removed from the Everest 400 printer unless
the 5400N or 3400 is powered on.
b. Turn the center latch counterclockwise to unlock
it.
c. Pull the print ribbon carrier all the way out of the
printer.
d. Pull the retransfer ribbon carrier all the way out
of the printer.
4. Power o the 5400N or 3400.
-Important! Do not clean the printer sensors unl
the 5400N or 3400 system is completely powered
o.
a. Disconnect the power cord from the back of the
5400N or 3400.
b. Disconnect the power cord from the power outlet.
Printer Cover
Latch
Print
Ribbon Carrier
Retransfer
Ribbon Carrier
Center Latch
(Unlocked)
Power Cord

Clean the Sensors on an Everest Printer
2001465_C Rimage Corporaon ©2010 Page 5
5. Locate the sensors.
• Print ribbon sensor
• Upper sensor
• Lower sensor
Upper Sensor
Lower Sensor
Print Ribbon Sensor

2001465_C Rimage Corporaon ©2010 Page 6
Clean the Sensors
Note: The cleaning instrucons are the same for the Everest III, 600 and integrated 400 printer.
Clean the Upper Sensor
1. Locate the swab and handle in the Everest Cleaning Kit.
2. If necessary, remove the swab from the handle.
3. Posion the sloedendofthehandle in the upper sensor.
Refer to page 3 or page 5 for the sensor locaons.
Tip: One end of the handle has a slot with a notch in it
approximately ¼ inches from the end. This is the end that
goes into the printer.
4. Posion the can of compressed air’s nozzle in the unnotched
end of the handle.
5. Blow compressed air into the end of the handle for one
to two seconds.
6. Repeat two to three mes.
Clean the Lower Sensor
1. Locate the swab and handle found in the Everest Cleaning Kit.
2. If necessary, remove the swab from the handle.
3. Posion the sloedendofthehandle in the lower sensor. Refer to page 3 or page 5 for the sensor
locaons.
Tip: One end of the handle has a slot with a notch in it approximately ¼ inches from the end. This is the
end that goes into the printer.
4. Posion the can of compressed air’s nozzle in the unnotched end of the handle.
5. Blow compressed air in to the end of the handle for one to two seconds
6. Repeat two to three mes.
Notch
Swab
Swab
Handle

Clean the Sensors on an Everest Printer
2001465_C Rimage Corporaon ©2010 Page 7
Supportinformaon
US,Asia/Pacic,Mexico/LanAmerica
Contact Rimage Services:
www.rimage.com/support
KnowledgeBase: hp://rimage.custhelp.com
Telephone:
North America: 800-553-8312
Asia/Pacic, Mexico/ Lan America: 952-946-0004
Europe
Contact Rimage Services Europe:
www.rimage.com/support
Email: [email protected]
Tel: [phone]
When you contact Rimage Services, please provide:
• Unit serial number and soware version.
• Funconal and technical descripon of the problem.
• Exact error message received.
Rimage Corporaon reserves the right to make improvements to the
equipment and soware described in this document at any me without
any prior noce. Rimage Corporaon reserves the right to revise this
publicaon and to make changes from me to me in the content
hereof without obligaon of Rimage Corporaon to nofy any person or
organizaon of such revisions or changes.
Prepare the Printer for Use
1. Replace the print ribbon carrier.
2. Replace the retransfer ribbon carrier.
3. Close the latches.
• Everest III and Everest 600: Close latches 1, 2 and 3.
• Everest 400: Turn the center latch clockwise to lock it.
4. Close the printer cover.
5. Power on the system.
• Everest III and Everest 600:
a. Connect the power cord to the back of the printer.
b. Power on the external/embedded control center/PC.
c. Power on the printer.
• Everest 400:
a. Connect the power cord to the back of the 5400N or 3400.
b. Connect the power cord to the power outlet.
c. Power on the 5400N or 3400.
The printer is ready for use.