Rimage Prism User manual

User Guide
PrismPlus!™Printer
Benutzerhandbuch ユーザー ガイド Manuel d’utilisation Guía del usuario Manuale per l’utente

Corporate Headquarters:
Rimage Corporation
7725 Washington Avenue South
Minneapolis, MN 55439
USA
800 553 8312 (toll free US)
Service: [phone] (International)
Fax: [phone]
European Headquarters:
Rimage Europe GmbH
Albert-Einstein-Str. 26
63128 Dietzenbach, Germany
Tel: [phone]
Fax: [phone]
DISC and DVD Recording Software
Disclaimer
This Product, Software, or Documentation may be
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Unless you own the copyright or have permission
to copy from the copyright owner, you may be
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owner of the copyright, unauthorized copying of
DISCs violates national and international
legislation and can result in severe penalties.
Rimage Corporation reserves the right to make
improvements to the equipment and software described in
this document at any time without any prior notice. Rimage
Corporation reserves the right to revise this publication and
to make changes from time to time in the content hereof
without obligation of Rimage Corporation to notify any
person or organization of such revisions or changes.
This document may contain links to web sites that were
current at the time of publication, but may have moved or
become inactive since. This document may contain links to
sites on the Internet that are owned and operated by third
parties. Rimage Corporation is not responsible for the
content of any such third-party site.
©2007, Rimage Corporation
Rimage™ is a trademark of the Rimage Corporation.
PrismPlus!™ is a trademark of the Rimage Corporation.
Dell®is registered trademark of Dell Computer
Corporation. FireWire®is a registered trademark of Apple
Computer, Inc.
All other trademarks and registered trademarks are the
property of their respective owners.
110635-000_I

Rimage PrismPlus!
Support information
US, Asia/Pacific, Mexico/Latin America Europe
Rimage Corporation
7725 Washington Avenue South
Minneapolis, MN 55439
USA
Attn: Rimage Services
Service:
Email: http://www.rimage.com/support_form.cfm
North America: 800-553-8312
Asia/Pacific, Mexico/ Latin America: 952-946-0004
FAX: [phone]
When you contact Rimage Services, please provide:
•Unit serial number and software version.
•Functional and technical description of the problem.
•Exact error message received.
Rimage Europe GmbH
Albert-Einstein-Str. 26
63128 Dietzenbach Germany
Tel: [phone]
FAX: [phone]
Rimage Europe Technical Website
www.rimage.com/support.html,
Select the appropriate Support link to
learn more. If you cannot find a solution
on our website, email Rimage Services,
Europe at [email protected].
Learn more online
At www.rimage.com/support.html, you can experience Rimage’s world-class Support and Services.
1. Select your product family. 2. Select your product. 3. Learn more on your product
page.
From your product page you can access:
•Information about the latest software and firmware updates
•Product specifications
•Troubleshooting tips and FAQs
•The latest documents
•Printing tips
•Current firmware and driver downloads

Contents
Contents
Introduction.........................................................................................................1
Operating System Requirements.............................................................................................. 1
Media Requirements................................................................................................................. 1
Ribbon Requirements ............................................................................................................... 1
Label Design Requirements...................................................................................................... 1
Identify the Parts of the Prism Printer...............................................................2
Front View................................................................................................................................. 2
Control Panel ............................................................................................................................ 2
Operator button................................................................................................................................. 2
Indicator lights .................................................................................................................................. 3
Rear View.................................................................................................................................. 3
Operating the Prism Printer...............................................................................4
Setting Up a Standalone Printer ............................................................................................... 4
Connect the cables........................................................................................................................... 4
Install the software............................................................................................................................ 5
Install or update the printer driver..................................................................................................... 5
Power on the printer ......................................................................................................................... 9
Loading Discs............................................................................................................................ 9
Selecting the Printing Preferences.......................................................................................... 10
Navigate to printing properties.........................................................................................................10
Set ribbon type, media type, and print strobe..................................................................................10
Set color options..............................................................................................................................10
Set the print quality..........................................................................................................................12
Print discs with serialized labels ......................................................................................................12
Maintain the Prism Printer ...............................................................................13
Cleaning the Printer ................................................................................................................ 13
Clean the exterior ............................................................................................................................13
Clean the print head ........................................................................................................................13
Clean the print head – alternate method..........................................................................................14
Changing the Print Ribbon...................................................................................................... 14
Learn More ........................................................................................................18
Prism Printer Specifications.................................................................................................... 18
Technical Support and Product Updates................................................................................ 18
Safety Information................................................................................................................... 18
Safety Precautions.................................................................................................................. 19
Compliance Testing ................................................................................................................ 19
110635_I i

Introduction
Introduction
This manual provides the information needed to set up, install, and operate the Prism printer and to identify
the parts.
Operating System Requirements
The Prism is compatible only with Windows 2000, Windows XP, and Windows Server 2003. It requires one
USB port or one parallel port.
Media Requirements
You must use discs that are coated with a surface designed for thermal printing. The media in Rimage
Media Kits™ is designed for optimum use in the Prism.
For information about Rimage Media Kits™ – convenient packages of discs and ribbons, all guaranteed by
Rimage – contact Rimage at 800-445-8288.
Ribbon Requirements
The Prism printer requires ribbons designed specifically for use with the printer. The table below lists the
type of ribbon to use with your printer.
Ribbon Color Part Number Number of Discs Printed
Black 201737-006 2100
Red 202082-002 2100
Midnight Blue 203217-001 2100
Multicolor 202506-001 500
Store the ribbons at -5°C (23°F) to 40°C (104°F) and at 30-80% relative humidity, non-condensing. Avoid
direct sunlight.
Label Design Requirements
•Resolution – Use pictures or logos set to 300x300 DPI (Dots Per Inch) or 300x600 DPI.
•Label Design Size – The width is 5.12” (1536 pixels) and the height is 4.52” (1356 pixels).
•Printable Area – The printable area of a disc when using a Prism printer is 116 mm (4.567”) and the hub
is 38mm (1.496”).
Printable Area
116 mm
Hub Size
38 mm
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Identify the Parts of the Prism Printer
Front View Ribbon Guides
Clamping Pins
Printer tray and
Centering Pin Supply Roller
Take-u
p
Rolle
r
Control Panel
There are four indicator lights and an operator button on the operator panel located on the front of the
printer.
Operator button
with
indicator light
Disc Not Present
indicator light
Active indicator light
Power indicator light
Operator button
Press the operator button to open and close the printer tray. There is a yellow indicator light in the center of
this button.

Identify the Parts of the Prism Printer
Indicator lights
The indicator light conditions described below reflect conditions on a Standalone Prism printer. Prism
printers that are mounted on autoloaders have different conditions. For conditions of printers on autoloaders,
refer to the autoloader’s user guides.
Image Name Functionality
Error
•The yellow indicator light located on the operator button illuminates when an error
occurs while printing.
•The Error indicator light and the Disc Not Present indicator light flash when the printer is
in cleaning mode.
•The error indicator light illuminates and the Disc Not Present indicator light flashes at a
slow rate when the ribbon is out.
Disc Not
Present
•The yellow Disc Not Present indicator light flashes a fault code when an error occurs.
After the error is resolved, press the Operator button to turn off the indicator light.
•The Disc Not Present indicator light illuminates when the tray is empty or when the disc
is not properly clamped. When a disc is placed on the tray, the Disc Not Present
indicator light turns off.
•In Multiple Copy mode, the Disc Not Present indicator light illuminates until the disc is
removed from the pad.
•The Disc Not Present indicator light flashes continuously at a slow rate when the ribbon
is low (less than 100 prints remain). This applies only to monocolor ribbons and only if
you have not changed or switched ribbons since loading the current ribbon.
•The Disc Not Present indicator light flashes at a slow rate while the error indicator light
illuminates when the ribbon is out.
•The Disc Not Present indicator light and the Error indicator light flash when the printer is
in cleaning mode.
Active •The yellow Active indicator light flashes when the printer is operating.
•The Active indicator light flashes continuously at a slow rate when the printer is in
AutoPrinter mode.
Power
•The green Power indicator light illuminates when the Prism is powered on.
•The Power indicator light flashes when the system board requires reprogramming.
•The Power indicator light turns off when the printer detects a bad pixel element in the
print head. You can continue to print discs (the Power indicator light turns back on when
a disc is placed on the tray); however small lines may occur in printing. This is an
indication that the print head will require replacement.
•The Power indicator light turns off when the Prism is powered off.
Rear View
Perfect Print Connection
(
3-Bin AutoPrinter onl
y
)
Power
Switch
AC Power
Connection
Parallel Cable
Connection Serial Cable
Connection
USB Cable
Connection
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Operating the Prism Printer
This section provides information about setting up a standalone printer, installing the printer driver, loading
discs, and setting up your printing preferences.
Setting Up a Standalone Printer
Use these procedures to step up a standalone Prism printer.
Connect the cables
1. Connect the parallel cable to the parallel cable connection at the back of the printer.
2. Connect the other end of the parallel cable to a parallel port on the back of the PC.
3. Connect the power cord to the printer.
4. Plug the power cord into a suitable electrical outlet.
Parallel Cable
Power Cord

Operating the Prism Printer
Install the software
To install CD Designer, place the CD Designer disc in your PC disc drive and follow the prompts.
Install or update the printer driver
You must install the driver for the Prism before you can use the printer with any label editing software. You
may also need to update the driver if the version is outdated.
Information on the latest version of driver, including features and release date, is available at
www.rimage.com/support.html. Navigate: Support - Prism > Downloads > Release Notes for Prism Driver
Win2000/2003/XP.
This procedure describes how to install or update the Prism driver for Windows 2000, Windows XP, and
Windows Server 2003.
1. If CD Designer is open, close it.
2. If you are using Windows Server 2003, the Disallow installation of printers using kernel-mode
drivers setting must be disabled. Follow these steps to disable the setting:
Note: Skip to step 3 if you are using Windows 2000 or Windows XP.
iv. Policy Object wizard opens and Local Computer displays as the
v. izard, select Finish. The wizard closes and the Add Standalone Snap-In window
vi. se to close the Add Standalone Snap-In window. The Add/Remove Snap-In window
vii. Console1 window displays with Local Computer Policy in the Name list and in the left
e.
The settings of the Printers display in the right pane.
f. i. . The Disallow
ns.
bout the setting.
n button.
a. Navigate: Start > Run. The Run window opens.
b. Enter MMC (Microsoft Management Console).
c. Select OK. The Console1 window opens.
d. Add a Snap-In.
i. From the Console1 window, navigate: File > Add/Remove Snap-In. The Add/Remove Snap-In
window opens with Console Root as the default folder.
ii. From the Add/Remove Snap-In window, select Add. The Add Standalone Snap-In window
opens.
iii. Select the Group Policy Object Editor Snap-In.
Tip: Scroll down until you see the desired Snap-In.
Select Add. The Select Group
Group Policy Object default.
From the w
displays.
Select Clo
displays.
From the Add/Remove Snap-In window, select OK. The Add/Remove Snap-In window closes
and the
pane.
Navigate to the printers settings.
i. Expand Local Computer Policy.
ii. Expand Computer Configuration.
iii. Expand Administrative Templates.
iv. Select Printers.
Adjust the settings.
Double-click the Disallow installation of printers using kernel-mode drivers
installation of printers using kernel-mode drivers Properties dialog box ope
Tip: Selecting a setting opens an information pane a
ii. From the dialog box, select the Disabled optio
iii. Select OK. The Properties dialog box closes.
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Rimage PrismPlus!
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You are prompted to save.
v.
is not saved.
3. do the following:
a. i. tart > Settings > Printers. The Printers dialog box opens.
Server 2003, navigate: Start > Printers and Faxes. The Printers
iii. Righ the following files:
ow your Prism is being used, you may see one or both of these
rfect Image Printer PF
b.
pport.html
iv. Close the Console1 window.
Save the console, if desired.
Note: The Printers settings are applied and saved, even if the MMC
If you are updating the driver and have already used the printer,
Note: Skip to step 4 if there is currently no driver installed.
Delete the earlier version of driver.
In Windows 2000, navigate: S
ii. In Windows XP and Windows
and Faxes dialog box opens.
t-click
Note: Depending on h
files.
yRimage Pe
yPrism on COMX
iv. Select Delete.
Download the new driver file from the Rimage website:
i. Navigate: www.rimage.com/su > Printers > Support - Prism > Downloads.
iii. Sa
sktop.
fault, the driver files are extracted into a new folder called Win2K_XP on the
o not need to browse to a different location.
4.
-p
a. Nav
te: Start > Settings > Printers. The Printers dialog box opens.
> Printers and Faxes. The Printers
b. .
.
rinter checkbox.
v. le
vi. Sele
port.
used with a parallel cable, select LPT1.
USB.
Note: Select the first USB port if more than one is listed.
ii. Under Drivers, select Prism Driver Win2000/2003/XP.
ve the file to your desktop.
iv. Run the self-extracting Zip file on the de
Note: By de
C drive. You d
v. Close any open Windows applications.
Install the printer driver.
Im ortant! If the Windows Logo testing dialog box opens, select Continue Anyway.
igate to the print settings.
yIn Windows 2000, naviga
yIn Windows XP and Windows Server 2003, navigate: Start
and Faxes dialog box opens.
Start the Add Printer Wizard
i. Select Add Printer. The Add Printer Wizard dialog opens.
ii. Select Next. A Local or Network Printer dialog box opens
iii. Select Local Printer.
iv. Clear the Automatically detect and install my Plug and Play p
Se ct Next. The Select the Printer Port dialog displays.
ct the Use the following port option button.
vii. From the list of available ports, select the desired printer
yIf the Prism is being
yIf the Prism is being used with a USB cable, select


Operating the Prism Printer
viii. Select Next. The Install Printer Software dialog displays.
c.
i.
ii. Sele
ing the Prism driver file:
downloaded the driver, navigate: C: > Win2k_XP.
CD and navigate:
vi. age Printer PF displays in the Printers list.
vii. Se e usly installed, the Add Printer Wizard asks
sh to keep the existing driver or replace it.
i. g box opens with the
e.
d.
e Prism is to be used as the default printer, select Yes.
hare this printer.
nter Wizard displays the printer settings you have specified.
at the software did not pass Windows Logo testing, select Continue
5. Confi ure
a. Right clic
b.
c. On t stab:
stalled ribbon. A monochrome ribbon is shipped with new Prism printers.
Print feature that is available with monochrome ribbons allows you to
ii. Cha
d. On t
ched to a Rimage Producer system, select Print directly to the printer.
ct
ster.
Select the printer driver file.
Select Have Disk. The Install From Disk dialog opens.
ct Browse.
iii. Navigate to the folder contain
yIf you just
yIf you are installing the driver for the first time, browse to the software
Printer Drivers > Prism > Win2k_XP.
iv. Select the ccd2kxp.inf file.
v. Select Open.
Select OK. Rimage Perfect Im
l ct Next. If the Prism printer driver was previo
whether you wi
vii Select Next to replace the existing driver. The Name Your Printer dialo
option to rename the printer.
-Important: Do not change the printer nam
Set up the printer.
i. If the Rimag
ii. Select Next. The printer sharing dialog box opens.
iii. Select Do not s
iv. Select Next. The Print Test Page dialog box opens.
v. Select No.
vi. Select Next. The Add Pri
vii. Select Finish.
e. If you see a warning stating th
yw
An ay.
g e
th Prism driver options.
k the Printer icon.
Select Properties. The Rimage Perfect Image Printer Properties dialog box opens.
he Device Setting
i. Select the type of in
Note: The Double
print the same label twice on the disc. If you would like the printed areas on your discs to
have more density, enable Double Print.
nge the Master Print Strobe to 350 ms for monocolor, and 425 for color, to achieve the
best print results.
he Advanced tab:
i. Choose print settings:
yIf the Prism is atta
yIf the Prism is being used as a standalone printer or is attached to an AutoPrinter, sele
Spool print documents so program finishes printing fa
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Rimage PrismPlus!
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able advanced printing
unchecked.
e.
operator button
iii. Inse
ab on the Rimage Perfect Image Printer Properties dialog box.
vi. Select Print Test Page. If the USB port selected is correct, a test image prints on the disc.
vii. If necessary, repeat steps i–v, this time changing the USB port selected.
-Important: If you try multiple USB ports before the test successfully prints, be sure to
delete the extra jobs in the print queue.
f. After successfully printing a test image, select OK. The Windows 2000/XP/Server 2003 driver
installation is complete.
ii. If your version of the PSS software is 7.3 or below, make sure the En
features box is
Verify the USB port selection:
i. Select the Ports tab.
Note: The USB port selected is the one that the driver will attempt to use. You will be
testing whether this port is the correct one for the printer.
ii. On the Prism printer, press the to open the tray.
rt a disc.
iv. Press the operator button to close the tray.
v. Select the General t

Operating the Prism Printer
Power on the printer
1. To power on the printer press the power switch
on the rear of the printer. The printer initializes.
2. To power off the printer press the power switch
again.
Power
Switch
Loading Discs
1. To open the printer tray, press the operator button.
2. Place one disc on the rubber pad between the two clamping pins and the centering pin.
-Important! Place the disc with the recording side facing down. The recording side has a stacking
ring close to the hub that you can feel with your fingers. If you insert a disc with the stacking ring
, you will damage the print head.
d
3. To close the printer tray, press the .
facing up
Notes:
If the disc is resting on the clamping pins, the printer tray will not close.
The print pad and plate vary between the standalone and the automated models. The automate
models have a hole through the center of the plate; the standalone model does not. All models
have a centering pin.
operator button
Centering Pin
Clamping Pins
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Selecting the Printing Preferences
Navigate to printing properties
1. Navigate to the Printers.
•In Windows 2000, navigate: Start > Settings > Printers. The Printers dialog box displays.
•In Windows XP and Windows Server 2003, navigate: Start > Printers and Faxes. The Printers and
Faxes dialog box displays.
2. Right-click on Rimage Perfect Imager Printer PF and select Properties from the drop-down list. The
Rimage Perfect Image Printer PF Properties dialog box displays.
Set ribbon type, media type, and print strobe
1. Navigate to printing properties. Refer to page 10.
2. Select the Device Settings tab.
3. Select the type of Installed Ribbon.
Note: The Double Print feature allows you to print the same label twice on the disc. If you would
like the printed areas on your discs to have more density, enable Double Print. Using Double Print
will consume more ribbon.
4. Select the Media Type.
5. Set the Master Print Strobe:
•To achieve optimum print results for monocolor printing, set the Master Print Strobe to 350 ms.
•To achieve optimum print results for color printing, set the Master Print Strobe to 400 ms.
•To increase the print head life, set the Master Print Strobe to the lowest setting that provides
satisfactory printing.
6. To Enable Color Sub-Strobes, select Enabled.
Set color options
You can print in with one (monocolor) or more colors. Use these procedures to set up the Prism to print in
color or monocolor.
Print in monocolor
1. Install a monocolor ribbon in the printer. Refer to Changing the print ribbon on page 14.
2. Navigate to printing properties. Refer to page 10.
3. Select the Device Settings tab.
4. Select the Installed Ribbon setting and select Monocolor.
5. Select the Master Print Strobe setting and set the value from the table below.
Media Surface Print strobe setting
for black ribbon Print strobe setting for red
ribbon
Print strobe setting
for blue ribbon
DVD or Regular 325 - 400 375 - 425 350 - 400
Thermal white
overcoat 350 - 400 375 - 425 350 - 400

Operating the Prism Printer
6. Select the Detect Media Change option.
•If you are using a Rimage autoloader, select No.
•If you are making multiple copies on a standalone Prism, select Yes.
Note: When the Detect Media Change option is enabled, you must press the operator
button after you remove the printed disc and place a new disc on the tray.
7. Disable the Perfect Print option. This option is only used for the Rimage AutoPrinter.
8. Select the Media Type.
9. To save the changes, select OK.
Print in color
1. Install a multicolor ribbon in the printer. Refer to Changing the print ribbon on page 14.
2. Navigate to printing properties. Refer to page 10.
3. Select the Device Settings tab.
4. Select the Installed Ribbon setting.
5. Select Color, Three Panel CMY from the dropdown list.
Note: The Double Print selection is disabled when a color ribbon is selected because double print
is not available during the color printing process.
6. Select the Media Type.
7. Select the Print Strobe setting and set the value from the table below.
Media Surface Print strobe setting for multicolor ribbon
DVD or Regular 375 - 425
Thermal white overcoat 375 - 425

d to lower the setting when trying to eliminate a halo effect on a printed
•
•
e operator
.
10. nges that affect color intensity, color balance, or pattern settings, select Halftone Setup
. Select OK, to save the changes.
Note: This may require multiple test printings on discs to fine-tune the color hue. Set Enable Color
Sub-Strobes to Enabled to lower an individual color’s print strobe. For example, this setting can
be use Yellow Print Strobe
disc.
8. Select the option:
Detect Media Change
If you are using a Rimage Producer system or an AutoPrinter, select .
No
If you are making multiple copies on a standalone printer, select Yes.
Note: When the Detect Media Change option is enabled, you must press th
button after you remove the printed disc and place a new disc on the tray
9. Disable Perfect Print option. This option is only used for the Rimage AutoPrinter.
To make cha
Properties.
11
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Rimage PrismPlus!
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Set the print quality
1. Navigate to Printers.
•In Windows 2000, navigate: Start > Settings > Printers. The Printers dialog box displays.
•In Windows XP or Windows Server 2003, navigate: Start > Printers and Faxes. The Printers and
Faxes dialog box displays.
2. Right-click on Rimage Perfect Imager Printer PF and select Printing Preferences from the drop-down
list. The Rimage Perfect Image Printer PF Printing Preferences dialog box opens.
3. Select Advanced. The Rimage Perfect Image Printer PF Advanced Options dialog box opens.
4. Select the desired resolution.
5. Select OK. The Rimage Perfect Image Printer PF Advanced Options dialog box closes.
6. Select OK. The Rimage Perfect Image Printer PF Printing Preferences dialog box closes.
Print discs with serialized labels
When printing multiple discs with serialized labels, the Detect Media Change option in the Printer Driver
Properties must be enabled manually. This is required for standalone printing.
Note: If the printer is being used with a Rimage Producer system or an AutoPrinter, this option must be
disabled.
1. Navigate to printing preferences. Refer to page 10.
2. Select the Device Settings tab.
3. Set the Detect Media Change option:
•If the Prism is a standalone printer, set to Yes.
•If the Prism is attached to an autoloader or an AutoPrinter, set to No.
4. Select OK.

Maintain the Prism Printer
Maintain the Prism Printer
Use the procedures in this section to keep your Prism printer in peak operating condition.
Cleaning the Printer
Clean the exterior
Wipe the exterior of the printer with a lint free cloth.
Clean the print head
Clean the print head at every ribbon change, or more often if streaks start appearing or the ribbon has torn.
This procedure requires the Prism cleaning kit (PN 210555-001). This kit includes the necessary cleaning
pads and solution.
1. Prepare the Prism.
a. Power down the Prism.
b. Remove the top cover.
c. Remove the ribbon. Refer to Changing the print ribbon on page 14.
d. While pressing the operator button, power on the Prism.
e. When the Disc Not Present indicator light flashes, release the operator button.
2. Prepare the cleaning pad.
a. Remove the adhesive backing from the cleaning pad.
b. Adhere the cleaning pad to the top of a disc.
3. Clean the print head.
a. Place the cleaning pad with attached
disc on the tray.
b. Press the pad down over the sensor.
Press pad down
over sensor
Cleaning pad with
attached disc
c. Place 5 drops of cleaning solution on the
cleaning pad.
Front Ribbon Guides
Cleaning Pad
Cleaning Solution
d. To close the tray and start the cleaning cycle, press the operator button. When the cleaning cycle
is complete, the tray opens.
e. If necessary, repeat step d.
f. Remove the cleaning pad with attached disc.
g. Using a cotton swab soaked in the cleaning solution, clean the front two ribbon guides.
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Rimage PrismPlus!
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4. Prepare the Prism for use.
a. Power off the Prism.
b. Reinstall the ribbon.
c. Replace the top cover.
Note: If the printing pad on the tray becomes wet, allow the printing pad to completely dry
before using the Prism.
d. Power on the Prism.
Clean the print head – alternate method
If a cleaning pad is not available, use the following cleaning procedure.
1. Prepare the Prism.
a. Power on the Prism.
b. To open the printer tray, press the operator button.
c. Power down the Prism.
d. Remove the top cover.
e. Remove the ribbon. Refer to Changing the print ribbon on page 14.
2. Clean the print head.
-Important! Do not remove the print head.
a. Lightly soak a cotton swab in isopropyl alcohol.
b. Insert the cotton swab in the drawer opening and lift the swab upward as you run the swab against
the print head elements.
3. int head dries, prepare the Prism for use.
After the alcohol on the pr
a. Replace the ribbon. r.b. Replace the top cove
c. Power on the Prism.
Changing the Print Ribbon
climated to the new environment. Allow more time for greater temperature and/or humidity
s at -5°C (23°F) to 40°C (104°F) and at 30-80% relative humidity, non-condensing. Avoid
direct sunlight.
print head is still installed
Clean convex surface while
Bottom of print head shown
to illustrate elements to clean
Tip: If ribbons are stored in an environment much different from that of the printer, allow time for them
to become ac
differences.
Store the ribbon

Maintain the Prism Printer
Note: If you are replacing the ribbon, now is a good time to clean the print head. Refer to Cleaning the
print head on page 13.
1. Access the ribbon area.
a. Power on the Prism.
b. Remove the top cover of the printer.
c. To remove the take-up roller, pull up on it
so the end with the gear comes up first, and
lift the take-up roller out of the printer.
d. To remove the supply roller, lift it up.
2. Load the print ribbon.
a. Slide the print ribbon onto the supply roller.
Pull back Lift up
Take-up Roller Supply Roller
b. Align the two notches of the cardboard core
to the metal pins on the supply roller.
c. Peel the ribbon leader from the supply
ribbon.
d. Slide the ribbon leader under the ribbon
guide.
e. Tape the ribbon leader to the back of the
printer tray as shown.
f. Install the supply roller as shown. Leave
some slack in the ribbon leader.
Print Ribbon
Cardboard
Core
Metal Pins Notches
Supply
Roller
Tape
Printer Tray Ribbon Guide
g. Press the operator button until the printer
tray comes out. The ribbon is threaded to the
front of the Prism.
h. Remove the tape from the printer tray.
i. Remove the adhesive strip from the ribbon
leader.
Ribbon Leader
110635_I 15

Rimage PrismPlus!
16 110635_I
3. Load the take-up roller.
a. Place the new empty cardboard core on the
take-up roller. It is notched to fit only one
way.
b. Place the take-up roller on top of the ribbon
leader as shown.
-Important! The gear must be on the
correct side.
c. Pull the ribbon leader up over the
cardboard core and attach the adhesive strip
to the cardboard core so that the edges on
the ribbon leader are aligned to the edges of
the cardboard core. The arrow illustrates the
wrap direction.
Cardboard
Core
Gear
Adhesive
Strip Ribbon Leader