Rinnai RHFE1000 User manual

Linear collection gas fireplaces
Installation guide
Models: RHFE0800, RHFE1000, RHFE1500

Appliance must be installed with a Rinnai approved ue
system.
This appliance shall be installed in accordance with:
-Manufacturer’s installation instructions
Current:
-AS/NZS 5601 Gas Installations
-AS/NZS 5263 Gas Appliances General Requirements
-AS/NZS 3000 Electrical Standards
-AS/NZS 3500 Plumbing and Drainage Standards
Installation, servicing and repair shall be carried out only by
authorised personnel.
Warning
Improper installation, adjustment, alteration, service or
maintenance can cause property damage, personal injury or
loss of life.
For more information about buying, using, and servicing of
Rinnai appliances call: 0800 RINNAI (0800 746 624).
Rinnai New Zealand Limited
105 Pavilion Drive, Mangere, Auckland
PO Box 53177, Auckland Airport, Auckland 2150
Phone: [phone]
Email: [email protected]
Web: www.rinnai.co.nz
www.youtube.com/rinnainz
www.facebook.com/rinnainz
Important
When completing the installation it is ideal to have the homeowner present to test the Wi-Fi
connectivity and correct operation of the re.
Installer please note

Before you start ....................................................4
Specication .........................................................5
Unit dimensions (mm)...........................................6
Clearances from combustibles .............................7
Hearths.................................................................9
TV installation.......................................................10
Installation overview .............................................11
Cavity ventilation ..................................................12
Framing dimensions .............................................13
Gas supply............................................................17
Room thermistor...................................................17
Electrical supply....................................................18
Flue terminal position ...........................................18
Installing the Linear into the cavity .......................19
Removing the glass front......................................20
Commissioning.....................................................21
Wiring diagram .....................................................25
Burn media installation .........................................26
Test operation and lighting sequence...................27
Check Wi-Fi connection........................................28
Installing the wall lining.........................................29
Flueing
General ueing guidelines....................................36
Flueing options .....................................................38
Air hose connection..............................................44
Linear ue components ........................................45
Contents

4| Linear installation guide 13563-H 08-19
Before you start
Unpack the appliance and components and check for damage. DO NOT install any damaged
items. Check all components have been supplied, refer table below, and that you have the
correct gas type.
Read these instructions to get an overview of the steps required before starting the installation.
Failure to follow these instructions could cause a malfunction of the appliance. This could result in
serious injury and/or property damage. There are also some sections in this guide that are crtical
to a successful installation, for example:
• Preline instructions regarding combustible and non-combustible materials pages 7, 9, 29-35
• Cavity ventilation considerations page 12
• Framing dimensions in order to centre the glass of the re pages 13-16
Linear boxed dimensions
H
WD
Linear 800 Linear 1000 Linear 1500
Height
Width
Depth
Weight
1156 mm
1350 mm
530 mm
120 kg
931 mm
1550 mm
530 mm
125 kg
931 mm
2050 mm
530 mm
140 kg
With the Linear engine comes the:
- Glass front
- Remote control (batteries included)
- Flue lock bracket and truss screws (x2)
- Operation and Installation guides
- Burn media installation guide
- Colour burn media placement sheet (attached to the glass frame)
- Commissioning sheet (in a plastic pouch inside the unit)
- Reducing are
- Linear 800 FlameTech or standard log set (inside the engine)
The burn media for the Linear 1000 and 1500 models will come packaged separately
in one large box.
Flue components and accessory items are ordered separately.
The Linear carton has a unit protection cutout that can be xed to the appliance to protect the
re from damage, debris, and dust, until nal commissioning can be completed.
Installer please note

Linear installation guide 13563-H 08-19 | 5
Specication summary
Input Output* Heating area**
800 15-35 MJ/h 3.1-7.5 kW 70-120 m2
800FT 15-35 MJ/h 3.1-7.7 kW 71-123 m2
1000 14-34 MJ/h 3.1-7.4 kW 69-118 m2
1500 14-40 MJ/h 3.1-8.5 kW 79-135 m2
E󰀩ciency = > 75% (all models on high)
Gas type = NG or ULPG
* Will vary according to gas type and ue conguration
** Will vary depending on geographical location in NZ
Suitability
Ideal for living rooms and open plan areas.
Versatile power ue system makes for easy
installation in almost any living space, including
bedrooms.
The Linear is ideal for a new build installation.
Installation considerations
Room size—smaller rooms will heat up quickly,
and due to the e󰀩ciency of the appliance, if in
thermostatic mode, will reduce to a low ame
prole.
Installation of the Linear higher up the wall, in
some room congurations, can create draughts
due the convection air being pushed out from
the top of the appliance.
For more accurate room temperature control
and to prevent heat build-up inside the cavity,
it is strongly recommended to ventilate the
replace enclosure. Refer p.12 for more
information.
Convection fan
2-speed fan. Heat is distributed from the top of
the appliance.
Data plate
1500
Base of the combustion chamber towards the
LHS, between the gas control and convection
fan access panel.
800/1000
Base of the combustion chamber, LHS, on the
convection fan access panel.
Gas connection
½ “ BSP, the gas supply terminates inside the
unit—lower left hand side of the appliance.
Ignition: Continuous spark electronic ignition.
Noise level: 37-45 dB(A)
Power ue
Inner 50 mm, outer 70~80 mm. Appliance must
be installed with a Rinnai ue system.
Power consumption/electrical supply
High = 50 W
Standby = <8 W
The Linear has a 1.5 m power cord with a three
pin plug supplied. The power cord passes
through a slot in the right hand side of the
appliance.
Safety devices
Flame failure sensing system, pressure relief,
overheat safety switch, air temperature sensor,
thermal fuse, overcurrent fuse, and spark
detection.
Temperature control
The Linear can be operated using the basic
infra-red remote, or for more features, such as
timers and thermostatic control, using Rinnai’s
Wi-Fi replace controller app.
Weights
Unit Packaged
800 100 kg 120 kg
1000 100 kg 125 kg
1500 110 kg 140 kg
Inbuilt power ued convection fan re operated by a simple infra-red remote, or by the Rinnai Wi-Fi
app that allows full thermostatic control as well as other features such as timers. Di󰀨erent burn media
options available.
Specication

6| Linear installation guide 13563-H 08-19
741 ± 5 mm
1435 mm
1935 mm
816 mm 619 mm
1066 mm 869 mm
Glass dimensions
800 800 x 505 mm
1000 1000 x 280 mm
1500 1500 x 280 mm
741 ± 5 mm
425 min.
singled sided
425 face-to-face
double sided
966 ± 5 mm
Adjustable feet on all models
1245 mm
726 mm 519 mm
Glass centreline
Glass centreline
Glass centreline
Glass centreline
Unit dimensions (mm)
IMPORTANT
• These are the unit dimensions only, not the framing/cavity dimensions, refer p.14-16
• The centre of the glass is NOT the centre of the appliance
• Depth dimension is the same for all models

Linear installation guide 13563-H 08-19 | 7
The clearances listed below, measured from the edge of the glass, are minimum
clearances unless otherwise stated.
While the heater is operating
The appliance must not be installed where
curtains or other combustible materials could
come into contact with the re. The 400 mm side
clearance includes side walls. The 1000 mm
clearance is in front of the re.
Floor protection
Heat emanating from this re may over time
a󰀨ect the appearance of some materials used
for ooring, such as, carpet, vinyl, cork or timber.
This may be amplied if the air contains cooking
vapours or cigarette smoke. To avoid this
occurring, it is recommended that a mat be placed
in front of the appliance.
Mantels and surrounds
Combustible mantels and surrounds require
clearance from the unit to minimise the risk of
re.
Mantels and surrounds, made of combustible
material such as wood are allowed providing
they are outside the minimum clearances shown
below.
AMantel needs to be a minimum of 400 mm away from the edge of the glass
BMaximum mantel depth at 400 mm (A) is 250 mm maximum
CSurround needs to be a minimum of 400 mm away from the edge of the glass
For every 50 mm of added mantel depth there must be an additional 100 mm of clearance from the
edge of the glass. For example:
Mantel depth A: clearance required
300 mm 500 mm
350 mm 600 mm
400 mm 700 mm
400 mm400 mm
400 mm
1000 mm
Clearances from combustibles
A
C
B - mantel depth

8| Linear installation guide 13563-H 08-19
The below diagrams are to assist in determining the full clearance area around the
Linear.
1600
1157-1167
800
Glass width
400
Clearance
400
Clearance
257 ± 5*
505
Glass height
400
Clearance
* Adjustable
firebox feet
1800
932-942
1000
Glass width
400
Clearance
400
Clearance
257 ± 5*
280
Glass
height
400
Clearance
* Adjustable
firebox feet
2300
932-942
1500
Glass width
400
Clearance
400
Clearance
257 ± 5*
280
Glass
height
400
Clearance
* Adjustable
firebox feet
Linear 800Linear 1000Linear 1500

Linear installation guide 13563-H 08-19 | 9
Hearths
Any hearth that is installed in the shaded area (shown below) must
be capable of withstanding temperatures up to 100 °C. Some
laminated materials may buckle or delaminate when exposed to
high levels of heat.
200
45°
300
100
1
2
3
1. A 3 mm air gap between the hearth and lower re lip is critical. This allows for air ow to critical
components and for correct operation of the IR receiver.
2. The lower support rail is only required if the side rails are used, side rails are required for
combustible wall linings.
3. The nishing trims latches are not needed if a hearth is installed, they can be snapped o󰀨 if
they are in the way.
Please note:
Shaded area
must be capable
of withstanding
temperatures up to
100 °C.

10 | Linear installation guide 13563-H 08-19
The Linear has a fan that distributes warm air from the top of the appliance out into
the room. As warm air is dispersed outwards and not directly upwards, installation
of a TV may be an option.
The diagram shows recommended clearances when installing a TV directly above the Linear, or
into a recess. All dimensions are in millimetres.
Always check with the TV manufacturer
It is up to the owner to check the TV installation with the TV manufacturer—some have warranty
conditions that state a TV is not to be installed above a replace.
Rinnai does not accept any responsibility for damage to a TV resulting from the use of this
information.
400 mm 400 mm
TV installation

Linear installation guide 13563-H 08-19 | 11
Installation overview
Complete framing and base panel, p.12-16.
Prepare gas and electrical connections, and cavity ventilation.
Fit the Linear
Move the Linear into the cavity. Tip forward slightly to get the two back feet in rst. To reduce the
weight you can remove the glass rst (p.20). The Linear as adjustable feet on all corners. Use these
feet to level the re. This is critical so the wall lining can be installed ush to the lips of the re. Once
level, secure the Linear to the base of the enclosure using the four brackets, which also act as
seismic restraints (p.19).
Complete the gas connection
To access the gas connection and gas control, remove the screws holding the Wi-Fi panel in place
(refer image on p.28 for Wi-Fi assembly position). At this stage also check the ue conguration to
see if a dip switch change is required. Check for gas leaks.
Fit the ue, refer p.36-47 for more information.
Commission with the glass o󰀨
Follow the commissioning instructions, p. 21-24.
Install the burn media
Placement of the burn media is critical to the performance and safe operation of the appliance. Refer
p.26 for more information.
Install the glass front
Reinstall the glass front, check operation of the re, check the remote and Wi-Fi module is working
(p.28).
Complete nal framing and install the wall lining
Complete the nal framing once you are satised the re is working correctly—there will be limited
access to the unit once nal framing is completed.
Install the wall lining as one piece (so it doesn’t crack), with a cutout for the glass, up to the lips of
the unit. DO NOT go over the lips. There is an air gap of at least 3 mm around the lips of the re,
which is CRITICAL to safe operation, to ensure air ow in and around the unit.
Fix the wall lining in place. We recommend gluing as screws will transfer heat, and during installation
there is the potential to damage some controls of the re if screws are used, refer p. 29-35 for more
information.
N.B: For new builds the nal stage could be completed prior to commissioning.
New build
Helpful tips
To level the unit and not a󰀨ect where the feet go, the seismic brackets need to be elevated
once the unit is o󰀨 the pallet.
We STRONGLY recommend the gas is on to check the inlet pressure as access to controls
after the wall lining is on is more di󰀩cult.

12 | Linear installation guide 13563-H 08-19
Ventilation of at least 2000 mm
2
is recommended in the cavity, ideally below the base of the re. This
is to provide room air at ambient room temperature to the re thermistor located in the base of the
re1. Ventilation can be via a vent or an open toe kick at the base of the cavity—it must be in the
same room as the re.
Additionally the top of the cavity needs to be ventilated into the room or another space. This
ventilation opening must also be at least 2000 mm2. This opening prevents heat build up inside the
cavity, which if left unvented could cause damage to wall surfaces or coverings and/or cause the
re to cut out.
Cavity ventilation design ideas
front view front view
front view peninsular top view
peninsular side view
1Alternatively provide a way of moving the room temperature thermistor into the room, for example under the hearth—ensure it can be
accessed/removed for service.
Cavity ventilation

Linear installation guide 13563-H 08-19 | 13
Base board and connection cutouts
To ensure everything lines up and ts properly it’s recommended
that on the base the following dimensions are pencilled; glass
centreline, unit depth centreline, feet position, gas and room
thermistor cutouts.
Linear 800 Linear 1000 Linear 1500
A (room supply air) 50 mm 50 mm 255 mm
B (gas supply) 220 mm 220 mm 220 mm
C (support feet centres) 640 mm 740 mm 990 mm
D (support feet centres) 360 mm 460 mm 710 mm
E* (from front of cavity) 77 mm 77 mm 77 mm
* E asssumes 10 mm wall board
Additional framing notes
• Wallboard is set 1 mm back from the front edge of the lips to allow for a slim edge plaster nish.
• To ensure the appliance performs correctly, without rattling, the Linear MUST BE installed on
a at level support base. The joists must be capable of supporting a minimum of 1.5 times the
weight of the appliance—base panel is also designed to take the weight of the wallboard.
Issues caused by rattling res not installed on a at level base, as detailed in this guide,
will not be covered by warranty.
IMPORTANT
Framing dimensions
The framing dimensions have the studs o󰀨set. This is because the cavity needs to be
framed based on the centreline of the Linear glass, NOT the opening size.
Where there is a requirement for a symmetrical installation, the cavity size will need to
increase. To calculate a rough opening width, double the ue to centreline gure on the
following pages.
IMPORTANT
E
A
B
Gas supply access
Thermistor / room supply air Ø 40 mm
Glass centreline
C D

14 | Linear installation guide 13563-H 08-19
520730
1250
1020 min.
~800
640 360
500 **
403
300
770
845
80**
403 mm assumes a 10 mm wallboard
on both sides of a double-sided unit.
415 mm is the min. for a single-sided
unit to maintain 50 mm clearance to
the back of the fire.
Glass centreline
Clearance (approx. 50 mm)
Shaded area denotes a clearance around the fire of approx. 50 mm.
On the RHS this is automatically achieved with the carry bar.
Front face to
center of flue
Recommend that the lintel is left
until the fire is installed so min.
clearances can be maintained
1365
845
39 assumes
10 mm wallboard
1690 (for symmetrical cavity)
816*
257±5* 566*
• All dimensions are assuming a 10 mm wallboard
• Studs and joist are required directly below the support feet of the re
• Framing shown is 90 x 45 mm
• Fire platform shown is 18 mm plywood
• Allow room underneath the appliance for the gas supply to enter the re cavity (min. 100 mm)
Linear 800 minimum framing dimensions (mm)
The framing dimensions have the studs o󰀨set. This is because the cavity needs to be
framed based on the centreline of the Linear glass, NOT the opening size.
Where there is a requirement for a symmetrical installation, the cavity size will need to
increase, refer diagram below.
IMPORTANT
* Minimum wallboard cutout, refer table on p.29
** Maintain 25 mm clearance to combustibles for the rst 500 mm of ue

Linear installation guide 13563-H 08-19 | 15
Linear 1000 minimum framing dimensions (mm)
Clearance (approx. 50 mm)
Shaded area denotes a clearance around the fire of approx. 50 mm.
On the RHS this is automatically achieved with the carry bar.
1450
796 min
500 **
~ 575
620830
740 460 403
300
80**
870
945
403 mm assumes a 10 mm wallboard
on both sides of a double-sided unit.
415 mm is the min. for a single-sided
unit to maintain 50 mm clearance to
the back of the fire.
Glass centreline
Front face to
center of flue
Recommend that the lintel is left
until the fire is installed so min.
clearances can be maintained
39 assumes
10 mm wallboard
1565
945
1890 (for symmetrical cavity)
1016*
257±5* 341*
• All dimensions are assuming a 10 mm wallboard
• Studs and joist are required directly below the support feet of the re
• Framing shown is 90 x 45 mm
• Fire platform shown is 18 mm plywood
• Allow room underneath the appliance for the gas supply to enter the re cavity (min. 100 mm)
* Minimum wallboard cutout, refer table on p.29
** Maintain 25 mm clearance to combustibles for the rst 500 mm of ue
The framing dimensions have the studs o󰀨set. This is because the cavity needs to be
framed based on the centreline of the Linear glass, NOT the opening size.
Where there is a requirement for a symmetrical installation, the cavity size will need to
increase, refer diagram below.
IMPORTANT

16 | Linear installation guide 13563-H 08-19
Linear 1500 minimum framing dimensions (mm)
Shaded area denotes a clearance around the fire of approx. 50 mm.
On the RHS this is automatically achieved with the carry bar.
1950
796 min
257 ±5 *
500 **
~ 575
870 1080
990 710 403
300
80**
1120
1195
403 mm assumes a 10 mm wallboard
on both sides of a double-sided unit.
415 mm is the min. for a single-sided
unit to maintain 50 mm clearance to
the back of the fire.
Glass centreline
Front
face to
center of
flue
39 assumes
10 mm wallboard
2065
1195
341*
1516*
2240 (for symmetrical cavity)
• All dimensions are assuming a 10 mm wallboard
• Studs and joist are required directly below the support feet of the re
• Framing shown is 90 x 45 mm
• Fire platform shown is 18 mm plywood
• Allow room underneath the appliance for the gas supply to enter the re cavity (min. 100 mm)
The framing dimensions have the studs o󰀨set. This is because the cavity needs to be
framed based on the centreline of the Linear glass, NOT the opening size.
Where there is a requirement for a symmetrical installation, the cavity size will need to
increase, refer diagram below.
IMPORTANT
* Minimum wallboard cutout, refer table on p.29
** Maintain 25 mm clearance to combustibles for the rst 500 mm of ue

Linear installation guide 13563-H 08-19 | 17
Gas pipe sizing must consider the gas
input to this appliance, as well as other
gas appliances in the premises. The
gas supply termination is inside the
heater, and enters from the lower left
hand side of the appliance.
Once the gas connection is completed
and checked for gas leaks lock the
sliding plate in place to stop the
connection rattling, refer image below.
Purging the gas supply
Foreign materials and debris such as
swarf, lings etc. must be purged from
the gas supply. Failure to do so may
cause damage to the control valve
causing it to malfunction.
The use of rubber hose for any gas
connection to a xed appliance is NOT
authorised by the manufacturer.
Once installed the room temperature thermistor (supplied on a 1m cable) should be set so the
bulb on the end is outside of the re box and into an area where room air will be drawn over it,
refer image above. Make sure it will still be accessible for service when the wall linings have been
installed.
Gas supply
Sliding plate
Room thermistor
Sliding plate

18 | Linear installation guide 13563-H 08-19
This heater has a 1.5 m power cord with a three pin plug supplied.
The power cord passes through a slot in the front right hand side of
the appliance, approximately 140 mm from the front of the unit.
Rinnai recommend the heater be plugged into a 230 V, 10 A
earthed power point. The power point must not be above the heater.
Alternatively the appliance can be direct wired if the power supply is to
be concealed. Consult a qualied electrician if direct wiring is required
as it must comply with AS/NZS 5601.1 and AS/NZS 3000 and other
relevant local regulations
approx.
140 mm
The below diagram highlights the position of the ue terminal in relation to the glass centreline.
B
100 mm
A
Glass centreline
Linear 800 Linear 1000 Linear 1500
A655 mm 755 mm 1005 mm
B800 mm 575 mm 575 mm
Electrical supply
Flue terminal position

Linear installation guide 13563-H 08-19 | 19
Using the handholds (white slots LHS and carry bars RHS), carefully lift and slide the Linear into
the enclosure and position in place.
Adjustable feet and seismic brackets
Use the feet on all corners of the unit to adjust the re so that it is level. The feet are adjustable.
Having the unit level is critical to the installation, so the wall lining can be installed ush with the
lips of the appliance.
Once level secure the Linear to the bottom of the cavity using the four seismic brackets.
Hand hold
Carry bar position, two carry bars
Installing the Linear into the cavity
To level the unit and not a󰀨ect where the feet go, the
seismic brackets need to be elevated before the unit is
installed into the cavity

20 | Linear installation guide 13563-H 08-19
Removing the glass front
The glass front sits in a narrow channel at the bottom of the re and is held in place by glass
retainer latches positioned at the top, either side of the unit (the 1500 model has an extra glass
retainer latch in the center).
• 1500 glass front weighs 6.8 kg
To remove the glass:
1. Using a screwdriver, loosen the three screws holding the louvre in place, remove the louvre,
and then remove the screws (so the glass can come out)—put the louvre to one side.
2. Push the top glass retainer latches up and slightly to one side to
release the top section of the glass.
3. Using the frame tabs at the top of the glass front, lift up and gently
slide to the right and rotate the glass until the left section comes free,
then move the glass front to the left to remove the right section.
Glass retainer latch
Louvre
Glass front tabs
Push up the latch and to the
side to release the glass
Will stay in the upright position
if moved slightly to one side