Rinnai Symmetry RDV3611 User manual

Symmetry RDV3611
Operation guide

The Symmetry RDV3611 is recommended for a new build installation
into a false (mock) chimney. It is not suitable for retrofitting into an
existing masonry fireplace.
Appliance must be:
- Installed with a Rinnai supplied flue system.
- Installed, commissioned and serviced by a licensed tradesperson
in accordance with these instructions and all applicable local rules
and regulations.
Please retain this manual for future reference.
Warning
Improper installation, adjustment, alteration, service or maintenance
can cause property damage, personal injury or loss of life.
For more information about buying, living and servicing of Rinnai
appliances call: 0800 RINNAI (0800 746 624)
Rinnai New Zealand Limited
105 Pavilion Drive, Mangere, Auckland
PO Box 53177, Auckland Airport, Auckland 2150
Phone: [phone], Fax: [phone]
Email: [email protected], www.rinnai.co.nz
Important:

Introduction 4
Safety 5
Clearances 6
General information 7
Wireless controller 8
Operation of your RDV3611 10
Modes of operation 11
Programming your controller 12
Operation using the controller 13
Operation without the controller 14
Troubleshooting 15
Abnormal flame pattern 16
Maintenance and servicing 17
Commissioning 18
Limited Warranty 19
cnt:

4 | RDV3611 Operation Manual: 11158-A 01-12
Introduction
Blending style with innovation
Symmetry RDV3611
By installing a Rinnai Symmetry
RDV3611 you can be confident
that you are choosing an
incredibly efficient and safe
heating source for your home.
Gas
consumption
Output
Efficiency
19-33 MJ/h
(low to high)
3.8-7.5 kW
80% 7.5 kW heat
output will warm
up large areas
Heat additional
rooms in your
home with heat
ducting capacity
Ceramic liners
provide additional
radiant heat
Convection fan
helps circulate
heat more
efficiently
Venting can be
installed vertically
or horizontally
Direct vent
technology uses
outside air to
create a healthy
living environment
Large landscape
window provides
a great view of
the fire
Ember bed glow
of the burner
creates one of
the most realistic
looking fires

RDV3611 Operation Manual: 11158-A 01-12 | 5
Safety
Important
This appliance is not intended for use by persons (including children) with reduced physical, sensory or
mental capabilities, or lack of experience and knowledge, unless they have been given supervision or
instruction concerning use of the appliance by a person responsible for their safety.
- The heater must not be used if the glass or panels are damaged
- Do not place articles on or against this appliance
- Do not use or store flammable materials near this appliance
- Do not modify this appliance
- Do not spray aerosols in the vicinity of this appliance while it is in operation
WARNING
Do not restrict warm air discharge
by placing articles in front of the
appliance.
This appliance must not be used
for any other purpose other than
heating.
Children should be supervised at
all times to ensure they do not
play with the appliance. Hand or
body contact with the appliance
must be avoided.
Do not allow anyone to sit, lean
or sleep directly in front of the
appliance.
Do not allow curtains or other
combustible materials to come
into contact with the appliance.
Do not unplug the appliance
while it is operating. Do not use
power boards or double adaptors
to operate this appliance.

6 | RDV3611 Operation Manual: 11158-A 01-12
Clearances
The appliance must not be installed where curtains or other combustible materials could
come into contact with the heater. In some case curtains may need restraining. The clearances
listed below are minimum clearances unless otherwise stated.
Due to the number of different
sized Symmetry frames, all
dimensions are taken from the
edge of the glass.
Up-wall installations
If the Symmetry is being installed
up the wall, the recommended
minimum clearance to the ceiling
is 1000 mm.
Floor protection
Heat emanating from this fire may
over time affect the appearance of
some materials used for flooring,
such as, carpet, vinyl, cork or
timber. This may be amplified if
the air contains cooking vapours
or cigarette smoke. To avoid this
occurring, it is recommended that
a mat be placed in front of this
appliance.
Mantels and surrounds
A mantel and surround are
allowed providing they are outside
the minimum clearances shown.
Hearths
A hearth is not necessary but can
be used for decorative purposes
or protection of sensitive flooring
if required. A hearth must not
obscure the front of the fire.
1000
400
400
004 0001
To ceiling
Note
The 400 mm side clearance includes the side walls.
AMantel height from top of glass 400 mm min.
B Mantel depth at A - 400 mm (vertical clearance) 250 mm max.
For every 50 mm of added mantel depth, there must be an additional 100 mm of vertical
clearance. For example; a mantel depth (B) of 350 mm will require 600 mm (A) of vertical
clearance.
CSurround from side of glass 250 mm min.
DSurround projection at C - 250 mm (side clearance) 250 mm max.
C- Surround from side of glass
B- Mantel depth
A- Mantel height from top of glass
D- Surround
projecon

RDV3611 Operation Manual: 11158-A 01-12 | 7
General information
Before operation please read these instructions to get an overview of how to operate,
maintain and service your Rinnai gas fire.
Cladding and finishes
The Symmetry RDV3611 comes in
two framing options; framed and
frameless. Framed is best suited
to a dry wall/plaster finish. The
frameless option suits cladding
with a finished edge, such as, tiles,
brick, or polished granite.
With a framed and frameless
installation the fire is a permanent
fixture. The fire is screwed to the
framing before the cladding. Once
the cladding has been fixed in
place the Symmetry RDV3611 has
been framed into a permanent
position.
The depth of the Symmetry
RDV3611 is adjustable to
accommodate a range of cladding
options. This is important for a
frameless installation to achieve
a flush finish. Where the edge is
visible, an aluminium edge can be
used to hide the visible cladding.
Electrical connection
The standard
electrical
connection is to
the right hand side
of the heater front
assembly. If necessary this can be
changed by your electrician to
terminate on the left.
The connection is either direct
wired or connected to a power
point within the cavity. A 1500
mm power cord is supplied
with a 3-pin plug. This must be
connected to a dedicated earthed
power point. The electric isolation
switch must be accessible after the
appliance has been installed.
The heater must not be located
immediately below a socket outlet
(potential fire hazard).
If the supply cord is damaged, it
must be replaced by a licensed
tradesperson. This must be a
genuine replacement part available
from Rinnai, part number 6765B.
Heat transfer kit
The heat transfer ducting kit
is available as an optional
accessory. This allows heat from
the Symmetry RDV3611 to be
transferred to another area of the
house.
It is best to install the kit at the
same time as the fire due to the
additional space required for
installation. The heat transfer kit
must be installed by a licensed
tradesperson.
Installation by a licensed
tradesperson
Ensure your installer talks to
you about the use and care of
this appliance, and that you
understand these instructions. The
installer also needs to complete
the appliance commissioning sheet
and installer details, and leave this
guide with you.
Safety devices
Your Rinnai Symmetry RDV3611 is
designed with the following safety
devices:
- light to pilot
- overheat safety switch
- flame failure
- combustion chamber pressure
relief
Soot deposits
Small soot deposits on the log set
or glass is normal. Significant build
up however is not normal and will
require a service call. Refer to the
troubleshooting section for further
information.
TV installation above the
fireplace
If installing a flat
screen TV above the
fire the main issue is
heat. Heat from the
fire and heat from the
flueing components that sit behind
the TV, especially if recessed.
The Symmetry RDV3611 has a fan
that distributes warm air from the
top of the appliance out into the
room. As warm air is dispersed
outwards as opposed to directly
upwards, installation of a TV may
be an option.
For further information please
contact Rinnai or refer to the
installation manual. This illustrates
recommended minimum
clearances when installing a TV
directly above the Symmetry
RDV3611 or into a recess.

8 | RDV3611 Operation Manual: 11158-A 01-12
Wireless controller
Your wireless controller is designed to be wall mounted on a bracket, supplied with the
controller, within 10 m of the fire.
How it operates
The controller houses the
thermostat that senses the room
temperature and communicates
information back to the Symmetry
RDV3611 via radio frequency.
It needs to be positioned in the
same room as the Symmetry
RDV3611 and the area that
requires heating—a place not
subject to temperature fluctuation.
For example; if placed near a
door subject to cold drafts, the
controller will sense the room is
much colder than it is and the
RDV3611 will keep heating the
room, when in reality the set
temperature has been reached.
Controller position
The ideal position for the controller
is:
- away from possible drafts in
the room
- away from direct sunlight
- a suitable distance away from
the heater, approx. 2-10 m
- ideally 1.5 m from the floor
(approx. at chest height when
standing)
Controller dimensions
Height: 140 mm
Width: 80 mm
Depth: 20 mm
Battery
Type: 2 x AA batteries
Life: Approx. 12 months
When the batteries are changed
all settings will be lost and the
controller will revert back to the
initial setup screen.
Handy tips
- Always turn the appliance
on and off with the wireless
controller.
- If the appliance is not going
and the LED (on the side of
the unit) is on solid, push the
button on the control panel
within four seconds to get the
appliance to attempt
re-ignition.
- If you turn the appliance on
with the button on the control
panel, make sure the wireless
controller is on—otherwise the
appliance will turn off.
- If the LED on the appliance is
off, check the flame symbol
on the wireless controller; if it
is pulsing, the appliance is still
on and will relight when the
room temperature drops.

RDV3611 Operation Manual: 11158-A 01-12 | 9
A/M PWRT P
DOWN
UP
OK
Temperature display
Displays the current room
temperature.
Set temperature indicator
When the wireless controller
is on, the programmed
temperature will only be
displayed. In flame mode, only
the flame setting (F1-F7) will
display.
Time of day and day of week
Operation mode indicator
When in flame mode, the display
will be blank.
Mode button
Toggles between automatic,
manual, and flame modes.
T - Time
Initiates the time and day of the
week programming. Press and
hold for two seconds. UP, OK, DOWN
UP/DOWN: Changes hours, minutes, day or
temperature.
OK: Accepts the current function and advances the
next function.
P - Program
Indicates programming mode.
Press and hold for two seconds.
Power button
PWR and OK pressed together
switches the wireless controller
on—child lock safety feature. PWR
switches the controller off.
Flame indicator
Indicates flame height. When
in manual or automatic modes,
the heater will switch off if the
room temperature reaches the set
temperature. When this occurs,
the flame indicator will rise and fall
every few seconds to indicate the
RDV3611 is still operational.
Battery indicator
Symbol will flash when batteries
need replacing. The wireless
controller will remain functional
for approximately five days before
shutting off.
Transmit indicator
Indicates the wireless controller is transmitting to the
receiver. The symbol will appear for in the LCD for one
second.
Wireless controller display

10 | RDV3611 Operation Manual: 11158-A 01-12
Operation of your RDV3611
Your controller has a built-in child lock function that requires pressing two buttons
simultaneously. This function cannot be overridden. To turn the controller on, press PWR and
OK at the same time. Pressing PWR will switch the controller off.
Fan
On start-up, the fan will start
approximately four minutes after
the heater is switched on. This
delay is to reduce the amount of
cold air being pushed out into the
room.
On shut-down, the fan will stop
approximately eight minutes after
the heater is switched off. This is
to cool the appliance down.
Modes of operation
Your RDV3611 has three modes of
operation:
- Manual (set temperature)
mode
- Automatic (programmed timer
and temperature) mode
- Flame control mode
IMPORTANT
The RDV3611 is designed to run as
efficiently as possible.
When in manual or automatic
modes, the heater will switch
itself off if the room reaches the
set temperature, i.e. in smaller
rooms that heat up quickly. When
this occurs, the flame indicator
on your controller will rise and fall
every few seconds to indicate the
RDV3611 is still operational. The
heater will restart again once the
room temperature falls below the
set temperature.
ALWAYS check your wireless
controller before going to bed or
leaving the building to ensure the
heater has been switched off.
If you want the RDV3611 to
operate regardless of room
temperature, you can adjust the
controller to flame control mode
only.
Start-up
When turning the RDV3611 on,
the heater will automatically
go to the highest setting for
approximately 45 seconds—this
is to establish the flame pattern.
You can adjust the heater during
this period, but there will be a 45
second delay.
Over temperature automatic
shut off
The controller when operating
in any of the three modes will
automatically shut down and
switch the heater off if the room
temperature exceeds 40 °C for
more than three minutes—this is a
safety feature.

RDV3611 Operation Manual: 11158-A 01-12 | 11
Modes of operation
Automatic Flame control
Manual
- Temperature can be set at any
level.
- Time and day of week does
not need to be set.
With the controller turned on,
press and release the A/M button
until the word ‘MANUAL’ appears
on the LCD. Press and hold the
‘UP’ and ‘DOWN’ buttons to
increase/decrease the temperature
by 1 °C.
- Temperature is regulated to a
programmed level and time.
- Time and day of week needs
to be set.
- At any time the temperature
may be adjusted up or down.
Allows you to set your preferred
flame setting and override the set
temperature—your heater will not
automatically turn itself off (unless
the room exceeds 40 °C).
To activate the flame mode:
1. Turn the controller on (PWR +
OK)
2. Press the A/M button until the
MANUAL or AUTO symbol
disappears from the bottom of
the LCD.
3. The LCD will display what is
shown in the image below.
Use the UP and DOWN button
to adjust the flame setting
(seven flame stages in total).
When using for the first time,
the controller will default to
F1 (lowest setting), and then
default to the last selected
flame setting when used
again.
A/M PWRT P
DOWN
UP
OK
1. Flame setting
Flame symbol will correspond to
the flame setting selected—F7-F1
(highest to lowest).
2. Flame mode
Nothing will be displayed in this
window when operating in flame
mode.
1
2

12 | RDV3611 Operation Manual: 11158-A 01-12
Programming your controller
The clock must be set before the programmed timers will operate.
Each day of the week can be programmed for four periods, making a total of 28 programmed
periods.
Setting the clock
1. With the controller (heater)
off, press T for two seconds.
2. Using the UP and DOWN
buttons adjust to the correct
time. Ensure you have the
correct time of the day (AM/
PM). Press OK to accept.
3. Repeat process to adjust the
minutes and day of the week.
Week settings available
MO > TU > WE > TH > FR >
MO TU WE TH FR > SA > SU >
SA SU > MO TU WE TH FR SA SU
A weekday program can be set
so the program is used Monday
to Friday. Similarly, a weekend
program can be set for Saturday to
Sunday.
If you do nothing to change
the programming the default
settings would be available if you
set it to automatic mode. When
in this setting, the heater will
automatically turn itself on and off
depending on the temperatures
set (similar to an air conditioning
unit).
For example:
If the room temperature at 1 am
falls below 15 °C, the heater will
turn on and stay on until the room
temperature increases above 15°C.
DEFAULT SETTINGS
Time
period
Start
time
Temp.
°C
Period 1 6.00 am 20 °C
Period 2 8:30 am 15 °C
Period 3 5:00 pm 21 °C
Period 4 10:30 pm 15 °C
If you would like to stop the
heater from coming on at all,
for example, during the night
and before period 1, you can
reduce the temperature setting
using the DOWN button until
–– °C is reached. This means
no set temperature has been
programmed, and your heater
will stay off until the next period
setting.
For example:
Time
period
Start
time
Temp.
°C
Period 1 5.30 am 20 °C
Period 2 8.00 am 15 °C
Period 3 5.30 pm 20 °C
Period 4 11:30 pm - - °C
To revert back to the default
settings, press the following
sequence of buttons:
P > T > T > DOWN
To begin programming
With the controller off, press
and hold the ‘P’ button for two
seconds to initiate programming.
The LCD will display ‘PROG’,
‘Pd’ and the time at which the
controller is currently set will flash.
Period 1 can now be set.
Setting the day of the week
1. Press and release the ‘UP’ or
‘DOWN’ button to change
the day of the week. Scrolling
order is as follows:
MO > TU > WE > TH > FR
> SA > SU > SA SU > MO
TU WE TH FR SA SU
2. To accept the selected day(s)
of the week press OK.
Setting the period starting time
1. After setting the day the AM/
PM settings will flash. To set
the P1 starting time, press and
release the ‘UP’ or ‘DOWN’
button for the hour setting.
Ensure that the AM/PM is set
correctly.
2. To accept press OK. The
minute setting will now flash
as in step 1—press OK to
accept.
Setting the temperature
1. After setting the time period
the temperature will flash.
Press and release the ‘UP’
or ‘DOWN’ button for two
seconds to adjust.
2. To accept press ‘OK’.Period
one is now set for the day(s)
of the week you have chosen.
The LCD will display P2 to
indicate period 2, which can
now be set for the same day(s)
of the week.
3. Repeat programming process
for remaining periods.
If you want to check what has
been programmed, press P for
two seconds and select OK
continuously to cycle through the
settings for each period.
A/M PWRT P
DOWN
UP
OK

RDV3611 Operation Manual: 11158-A 01-12 | 13
Operation using the controller
The wireless controller will be factory set so synchronising will only be necessary if there is an
error, or if the controller has been purchased separately.
Synchronising involves the wireless
controller sending a signal to the
fire so that it can memorise the
certified frequency that it operates
on.
If the controller is not
synchronised
Only perform if the wireless
controller is not synchronised
(Symmetry RDV3611 will not
operate when any of the functions
are selected on the controller).
With the controller off, press the
following sequence of buttons:
P > T > T > UP
The LCD display will show LC
(Learn Code) for two seconds then
return to the normal OFF state
display. During this time a special
code will be transmitted by the
RF controller to the Symmetry
RDV3611.
Turning on and off
Press the ‘OK’ and ‘PWR’ button at
the same time to ignite the heater.
This is a safety feature to reduce
the chance of young children
being able to turn on the unit.
The unit first lights to pilot and
then after a period switches to the
high setting.
To turn off, press and release the
‘PWR’ button.
Changing the temperature
The Symmetry RDV3611 has
seven stages of temperature/flame
modulation which can be changed
using the ‘UP’ and ‘DOWN’
buttons.
Your temperature control range is
7-32 ˚C.
There is also a setting before
7 ˚C that is - - °C. This means
no set temperature has been
programmed.
NB: The 7 °C setting does not
indicate cooling functionality.
The lower temperature range is
for cooler climates where room
temperatures fall below 7 °C.
Changing between modes
To change between manual,
automatic, or flame mode, press
and release the A/M button.
Changing between °C and °F
The thermostat display can be set
to °C and °F. The default setting
is °C.
With the thermostat off, press the
following sequence:
P > T > T > A/M
A/M PWRT P
DOWN
UP
OK

14 | RDV3611 Operation Manual: 11158-A 01-12
Operation without the controller
If you lose your controller, or the batteries go flat, you can still operate your unit using the
control panel on the appliance.
Press and release the ON/OFF
button. This will start the electronic
spark and the Power LED will be
permanently illuminated. The
pilot will ignite first and then
automatically go to the high
setting (stage four modulation).
Pressing the ON/OFF button again
will turn the unit off.
Under gas failure conditions, the
appliance will go into lock out
after sparking for one minute.
Under lock out the Power LED will
remain illuminated. To start the
appliance again, press and release
the ON/OFF button twice after gas
supply resumes.
In the event of a power failure
the Symmetry RDV3611 will turn
off and will need to be manually
turned on again when power is
restored. This is a safety feature.
RDV3611
Red power LED
Remote sensor receiver
ON/OFF button

RDV3611 Operation Manual: 11158-A 01-12 | 15
Troubleshooting
Symptom Cause Solution
Burner will not light No power present
No gas present
Power cut
Air in gas pipe
Ignition failure
Ensure power cord is plugged in and turned on.
Ensure gas supply is turned on.
Re-ignite after power is restored.
Purge air (installer to do).
Repeat ignition steps.
Smell of gas Leaking gas Turn off gas at meter or LPG cylinder and call
your installer.
Small soot deposit on logs Normal operation No action required.
Severe soot deposits forming
on logs or glass
Inadequate flue system,
incorrect gas pressure or log
misalignment
Contact a Rinnai Service Centre.
Condensation on glass Normal operation Allow heater to warm up and condensation will
disappear.
Fire comes on at the wrong
time
Program not set correctly Check program periods and AM/PM is correctly
set on controller.
Controller display blank Flat batteries Check batteries are in place correctly, or replace
with new batteries.
Heater keeps turning itself
off
Set room temperature has
been reached
Normal operation, heater has turned off as
the room has reached the set temperature. If
you wish to override this and have the heater
continually on, revert to flame mode, or increase
set temperature (maximum 32 °C).
During installation there will be an initial burning in period where some smoke and smell may be
experienced. This is a normal part of the operation.
The appliance is fitted with an overheat safety switch. Under overheating conditions this switch will
shut off the appliance. If the appliance shuts off repeatedly servicing may be required.

16 | RDV3611 Operation Manual: 11158-A 01-12
Abnormal ame pattern
Each Rinnai Flame Fire has a distinct flame pattern. This should look the same every time you
start your fire, after an initial warm up period of approximately 20 minutes.
Abnormal flame performance and/
or pattern can indicate a problem
with your fire, such as blocked gas
injectors, or that the log set (burn
media) has shifted from when the
fire was first installed. There are
some warning signs that could
indicate a problem.
- Unusual smell from the
appliance
- Continued difficulty or delay in
establishing a flame
- Flame appears either very
short or very long
- Flame only burns part way
across the burner
- Severe soot building up on the
inside of the glass door
If any of the above signs occur,
please call Rinnai to discuss.
Normal flame pattern
Abnormal flame pattern

RDV3611 Operation Manual: 11158-A 01-12 | 17
Maintenance and servicing
All external surfaces of the heater can be cleaned using a soft damp cloth and mild detergent.
DO NOT use solvents and do not attempt to clean the heater while it is hot or operating.
Rinnai has a
maintenance/
service and spare
parts network
with personnel
who are fully
trained and
equipped to give the best advice
on your Rinnai appliance.
If your appliance needs
maintenance/servicing, please call
Rinnai (0800 746 624) from a land
line and select option one for a
service centre in your area.
For reliable operation Rinnai flame
fires should be serviced every
two years, including inspection
of the flue system. If they are in a
particularly dusty environment or
subject to excess lint, for example
dog hair, or where there are newly
laid carpets, then annual servicing
would be beneficial.
Regular maintenance/servicing
is not covered by the Rinnai
warranty.
Do not attempt to carry out any
service work other than that
mentioned in the troubleshooting
section. If you have any other
faults or problems, please refer to
your installer or call Rinnai.
Glass cleaning
The inside of the glass can be
cleaned using a clean cloth and
mild detergent.
1. Lift off the inner frame
Pull the bottom section off the
lower magnets, and lift the
frame up and off.
2. Unscrew the glass frame
Unscrew the four outer
screws. DO NOT remove the
inner screws as this will cause
the glass to fall out of the
frame.
3. Carefully remove the glass
frame
Lift from the top tab—pulling
the glass out and then off.
4. Clean the glass
Using a dry and mild
detergent, clean the inside of
the glass.
5. Check the glass seal
The glass seal is critical
to the safe and effective
performance of the appliance.
Before replacing the glass
frame, check the glass seal
to ensure there is a complete
seal, and no part is worn or
damaged. If damaged it will
need to be replaced by a
Rinnai Service Centre.
6. Reassemble
Reattach the glass inner
frames to the Symmetry.
Example of a damaged glass seal
2.
1.
3.
4.
5.

18 | RDV3611 Operation Manual: 11158-A 01-12
Commissioning
The installer must complete the installation and commissioning checklist below and make sure
this guide is left with you. They must also instruct you in the use and care of the Symmetry,
and make sure you understand the safety instructions and operation of the appliance.
Checklist
FAppliance positioned in a suitable location (clearances etc.).
FRinnai flue system installed and tested to ensure effective draw.
FGas pressure checked and set.
FBurn media installed as per instructions.
FAppliance tested for correct operation and to ensure no gas leaks.
FCustomer instructed on operating procedure and safety requirements.
Installer details
Company name:
Installer name:
Address:
Phone: Mobile:
Certificate of compliance number for installation:
Signed: Date:

RDV3611 Operation Manual: 11158-A 01-12 | 19
Limited Warranty
Rinnai brings you peace of mind with a:
Terms and conditions
1. During the 24 month period from date
of purchase and subject to clauses 2 and
3 below, Rinnai New Zealand Limited
(“Rinnai”) will, at its own discretion, either
replace or repair any defective product at
no charge to the customer.
2. This warranty covers manufacturing
defects only. This warranty will not
apply if (for example) the product has
been improperly installed or is otherwise
installed contrary to manufacturer’s
recommendations, has been damaged
during or after installation, has not been
operated in accordance with operating
instructions, or has been subjected to
damage or abuse beyond that expected
from conditions of normal use.
3. Warranty claims may be invalid if not
accompanied by details of the installing or
supervising gas fitter’s registration number
and the gas fitting certification number.
4. This warranty commences from the date of
purchase. Proof of purchase is required at
the time of any warranty claim.
5. Servicing of the product is to be carried out
by a Rinnai authorised service centre.
All Rinnai appliances meet or exceed the
safety standards required by New Zealand
gas and electrical regulations. The company
is constantly improving its products and as
such specifications are subject to change or
variation without notice.
Please keep these details in a safe place for future reference.
ATTACH YOUR PROOF OF
PURCHASE HERE:
RECORD YOUR DETAILS
OF PURCHASE BELOW:
Retailer:
Retailer address:
Date of purchase:
Product details:
2 Year minimum warranty

Rinnai.co.nz Experience our innovation
For more information call:
Consumers: 0800 RINNAI (0800 746 624)
Installers: 0800 TO RINNAI (0800 86 746 624)