Rinnai RIB2310MN User manual

This appliance shall be installed in accordance with:
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All Rinnai gas products
are A.G.A. certified.
Distributed and serviced in Australia under a Quality
System certified as complying with ISO 9001 by
SAI Global
SAPPHIRE
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Rinnai Australia i Sapphire Operation & Installation Manual
Congratulations on the purchase of your Rinnai Sapphire gas log flamefire.
We trust you will have many years of comfort and enjoyment from your appliance.
BEFORE PROCEEDING WITH THE OPERATION OR INSTALLATION OF YOUR NEW HEATER
PLEASE READ THIS MANUAL THOROUGHLY AND GAIN A FULL UNDERSTANDING OF THE
REQUIREMENTS, FEATURES AND OPERATION OF YOUR NEW APPLIANCE.

Rinnai Australia ii Sapphire Operation & Installation Manual
BEFORE YOU START .......................................................................................................................................... 1
INSTALLATION REQUIREMENTS..................................................................................................................... 1
CERTIFICATION................................................................................................................................................. 1
CARTON CONTENTS / ITEM CHECKLIST........................................................................................................ 1
INSTALLATION RECORD.................................................................................................................................... 3
SAFETY................................................................................................................................................................. 4
SAFETY DEVICES.............................................................................................................................................. 6
ABOUT YOUR HEATER ....................................................................................................................................... 7
GENERAL DESCRIPTION.................................................................................................................................. 7
DESIGN FEATURES........................................................................................................................................... 8
CONTROL PANEL OPERATION.......................................................................................................................... 9
TO TURN YOUR HEATER ON........................................................................................................................... 9
FLAME HEIGHT & FAN SPEED SETTINGS ...................................................................................................... 9
TO TURN YOUR HEATER OFF ......................................................................................................................... 9
INTERRUPTION TO ELECTRICITY OR GAS SUPPLY DURING OPERATION................................................ 9
RESTART PROCEDURE AFTER INTERRUPTION TO ELECTRICITY SUPPLY ............................................. 9
RESTART PROCEDURE AFTER INTERRUPTION TO GAS SUPPLY ............................................................. 9
REMOTE / THERMOSTATIC CONTROLLED OPERATION.............................................................................. 10
REMOTE CONTROLLER - BATTERY INSTALLATION................................................................................... 10
REMOTE CONTROLLER - SYNCHRONISATION. .......................................................................................... 11
REMOTE CONTROLLER - MANUAL OPERATION ......................................................................................... 11
REMOTE CONTROLLER - AUTOMATIC OPERATION................................................................................... 12
WIRELESS CONTROLLER / THERMOSTAT................................................................................................... 13
TO TURN YOUR HEATER ON WITH REMOTE / THERMOSTATIC CONTROL............................................. 15
MODES OF OPERATION................................................................................................................................. 15
PROGRAMMING OF PROGRAM MODES....................................................................................................... 17
CARE AND MAINTENANCE............................................................................................................................... 19
SERVICE........................................................................................................................................................... 19
TROUBLE SHOOTING ..................................................................................................................................... 19
TROUBLE SHOOTING CHECKLIST................................................................................................................ 20
ABNORMAL FLAME PATTERN........................................................................................................................ 20
TABLE OF CONTENTS - INSTALLATION......................................................................................................... 22
CONTACT INFORMATION ................................................................................................................................. 53
TABLE OF CONTENTS - OPERATION

Rinnai Australia 1 Sapphire Operation & Installation Manual
BEFORE YOU START
INSTALLATION REQUIREMENTS
This heater must be installed by an authorised person. The installation must conform to local regulations.
The installation must also comply with the instructions supplied by Rinnai.
Service and removal must be carried out by an authorised person.
CERTIFICATION
The Rinnai Sapphire®has been certified by the Australian Gas Association.
The AGA Certification Number is shown on the appliance dataplate.
No parts or functions should be modified or permanently removed from the heater.
Please keep these instructions in a safe place for future reference.
CARTON CONTENTS / ITEM CHECKLIST
The components for Sapphire heater are supplied in separate cartons, the following tables list which components
are in each carton. Ensure that the components listed for the installation method being installed are present before
proceeding with the installation.
The Engine and Fascia are packed into two separate cartons and are required for all installation
types. Masonry installations may require a flexiliner flue to be installed, refer to “MASONRY FLUE
INSTALLATION” on page 30 for details.
Component Descriptions Carton Contents
Engine Fascia
Engine and Fascia - Masonry Installations (x2 Cartons)
Rinnai Sapphire Engine.
Fascia.
Glass dress guard.
Inner metal surround.
Artificial log set / burn media, Satchel burner granules (shipped inside engine).
Semi rigid stainless steel gas pipe with 5/8” connections (x1).
½” BSP - 5/8” UNF flared brass adaptors (x1).
½” BSP Flared nut (x1).
5/8” UNF Plug (x1).
Fascia attachment screws (2 x 8g black, pre-fitted in tabs of heater engine).
Adhesive backed foam sealing strip.
Operation and Installation manual.
IMPORTANT
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Rinnai Australia 2 Sapphire Operation & Installation Manual
BEFORE YOU START
Component Descriptions
Carton Contents
Engine
Fascia
Zero
Clearance
Box
Console
Plinth
Remote
Thermostat
Spigot
Adaptor
Zero Clearance - Inbuilt Installation (x4 Cartons)
See Engine and Fascia (Masonry Installations) contents on previous page.
Two piece Spigot Adapter Top Half and Bottom Half.
Spigot guide panel.
Spigot guide rails (x2).
Zero Clearance - Top panel.
Zero Clearance - Rear panel.
Zero Clearance - Left & Right side panels.
Base panel.
Packet assembly screws (x27), grommets (x2) and rivets (x2).
Console Installation - Freestanding Installation (x4 Cartons)
See Engine and Fascia (Masonry Installations) contents on previous page.
Two piece Spigot Adapter Top Half and Bottom Half.
Console Installation - Top panel.
Console Installation - Left side panel.
Console Installation - Right side panel.
Console Installation - Rear panel.
Console Installation - Pillar.
Packet assembly screws 35 x 8g and 7 x M5.
Plinth Installation - Freestanding Installation (x4 Cartons)
See Engine and Fascia (Masonry Installations) contents on previous page.
Two piece Spigot Adapter Top Half and Bottom Half.
Plinth Installation - Top panel.
Plinth Installation - Left side panel.
Plinth Installation - Right side panel.
Plinth Installation - Rear panel.
Plinth Installation - Pillar assembly.
Plinth Installation - Base panel.
Packet assembly screws 35 x 8g (only 29 needed for installation) and 7 x M5.
Optional Wireless Remote / Thermostatic Control (x1 Carton)
Wireless remote/thermostatic control with wall mount.
AA batteries (x2).
Operating Instruction.
Optional Two Piece Spigot Adapter (x1 Carton)
Two piece Spigot Adapter Top Half, Bottom Half and assembly screws (x4)
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Rinnai Australia 3 Sapphire Operation & Installation Manual
INSTALLATION RECORD
INSTALLERS / GAS FITTERS DETAILS
Installers Name: ____________________________________________________________________
Company Name: ____________________________________________________________________
Company Address: ____________________________________________________________________
____________________________________________________________________
____________________________________________________________________
Company Contact Details
Telephone: ____________________________________________________________________
Mobile Phone: ____________________________________________________________________
Certificate of Compliance / Certification Number: _____________________________________________
Authorised Persons - Licence Number: _____________________________________________________
Installers Signature: ____________________________________________________________________
Installation Date: ____________________________________________________________________
APPLIANCE DETAILS
Model Number: ____________________________________________________________________
Serial Number: ____________________________________________________________________
Installation Address: ____________________________________________________________________
____________________________________________________________________
____________________________________________________________________
____________________________________________________________________
THIS APPLIANCE MUST BE INSTALLED, SERVICED
AND REPAIRED BY AN AUTHORISED PERSON.

Rinnai Australia 4 Sapphire Operation & Installation Manual
SAFETY
• Failure to comply with these instructions could result in a fire or explosion, which could cause
serious injury, death or property damage.
• Improper installation, adjustments, service or maintenance can cause serious injury, death or
property damage. Such work must be performed by an authorised person.
• The appliance must be installed in accordance with the local gas and electrical authority
regulations.
• Flue terminal must always vent directly to outdoors.
• DO NOT extend the flue vertically or horizontally in ways other than prescribed in the appliance
manufacturers’ installation instructions.
• For information on gas consumption, see data plate on the appliance.
• This appliance must not be installed where curtains or other combustible materials could come
into contact with it. In some cases curtains may need restraining.
• WARNING: This heater MUST NOT be used if either of the glass panels are damaged.
• When considering installation ensure minimum clearances as follows are adhered to:
• Heat radiating from the frontof this heatermay over timeaffect the appearance of some materials
used for flooring such as carpet, vinyl, cork or timber. This effect may be amplified if the air in
the room contains cooking vapours or cigarette smoke. To avoid this possibility, it is
recommended that a mat or similar protective sheet be placed in front of the appliance, extending
at least 750 mm in front of the glass guard.
• This appliance is not intended for use by persons (including children) with reduced physical,
sensory or mental capabilities or lack of experience and knowledge, unless they have been given
supervision or instruction concerning use of the appliance by a person responsible for their
safety.
• The appliance is not intended for use by young children or infirm persons without supervision.
• Young Children must be supervised when in the vicinity of this heater while it is in operation.
• The Glass Dress Guard MUST be fitted to this appliance to reduce the risk injury from serious
burns and no part of it should be permanently removed.
• For protection of young children or the infirm a secondary guard is required.
• If the supply cord is damaged or requires replacing, it must be replaced by the manufacturer or
the manufacturer's agent or similarly qualified person in order to avoid a hazard.
• The heater must not be located immediately below a power socket outlet.
• DO NOT connect to an LPG Gas cylinder indoors.
• A dedicated 240 V earthed 10 Amp power point must be used with this appliance.
• DO NOT modify this appliance. Modifying from original specifications may create a dangerous
situation and will void your warranty.
• Only the flue components specified by Rinnai must be used.
• Unpack the heater and check for damage. DO NOT INSTALL A DAMAGED HEATER. If the heater
is damaged, contact your supplier for advice.
• Before installing the heater, check the label for the correct gas type (refer rating plate, inside the
appliance).
• Refer to local gas authority for confirmation of the gas type if you are in doubt.
WARNING
75mm
750mm
1000mm
400mm 400mm
10mm
10mm
750mm
1000mm
400mm 400mm
INBUILT MODELS FREE-STANDING MODELS
75mm

Rinnai Australia 5 Sapphire Operation & Installation Manual
SAFETY
The appliance is not intended for use by young children or infirm persons without supervision.Young children
should always be supervised to ensure that they DO NOT play with the appliance.
DO NOT sit or lean against the heater.
DO NOT allow children or elderly persons to sleep in the warm air discharge from the heater.
DO NOT post or allow children to post articles into the louvres of the heater.
DO NOT cover or place articles on this heater.
DO NOT place articles in front of the louvres.
DO NOT operate / install this heater in areas where painting is taking place, or in places such as hairdressing
salons, where there may be fluff and dust, and where aerosols are used.
DO NOT place articles on or against this appliance.
DO NOT use or store flammable materials near this appliance. Keep flammable materials away from heater.
Combustible materials MUST NOT be placed where the heater could ignite them.
DO NOT spray aerosols in the vicinity of this appliance while it is in operation. Most aerosols contain flammable
substances which can be a heater hazard if used near this heater when it is in use.

Rinnai Australia 6 Sapphire Operation & Installation Manual
SAFETY
A dedicated 240V earthed 10 Amp power point must be used with this appliance.
DO NOT use power boards or double adaptors to operate this appliance. The heaterMUST NOT be located below
a power socket-outlet.
DO NOT place containers of liquid on top of the heater. Water spillage can cause extensive damage to the
appliance and create an electrocution hazard.
DO NOT place articles on or against this appliance.
DO NOT CONNECT TO AN LPG GAS CYLINDER INDOORS.
Turn the heater ‘OFF’ after use.
DO NOT unplug the heater while it is in operation or while the fan is still cycling.
DO NOT remove the Glass Dress Guard. The dress guard is fitted to this appliance to reduce the risk of fire or
injury from burns and no part of it should be permanently removed. For protection of children or the infirm, a
secondary guard is recommended.
Heat emanating from the front of the appliance may over time affect the appearance of some materials used for
flooring such as carpet, vinyl, cork or timber. This affect may be amplified if the air in the room contains cooking
vapours or cigarette smoke. To avoid this possibility, it is recommended that a mat be placed in front of the
appliance, extending at least 750 mm in front of the heater.
When the heater is operated for the first time or after long periods of non use a slight odour may be emitted, this is
normal. However if odours persist switch ‘OFF’ the appliance and contact Rinnai.
SAFETY DEVICES
Over Heat Switches: When the heater gets too hot during operation (for example when air outlet louvres are
blocked) these devices turn the gas off automatically and allow the heater to restart when cooled down.
Electrical Fuse: The electrical circuits are protected by a fuse.
Flame Failure Sensing System: This device automatically cuts off the gas supply to the heater in the event of a
flame failure.
Power Failure: In the event of a power failure or power cut, the gas valves will automatically close.
750mm

Rinnai Australia 7 Sapphire Operation & Installation Manual
ABOUT YOUR HEATER
GENERAL DESCRIPTION
Your Sapphire is a burning log effect, gas space heating appliance with natural draft combustion system, intended
for use with Natural Gas, Propane and ULPG. The Burning log effect is achieved using one single main burner with
strategically placed, 'life like', imitation logs and granules. Temperature control is achieved by pressing the up or
downmarked arrows on themanual controlswitch or viaa cordless wall mountedremote controlthermostat / timer.
This heater has an electronic ignition with intermittent pilot. The pilot is only on when the heater is in operation.
Burner, logs and granules are contained in a glass fronted, sealed burner box.
Combustion air is drawn from the room. Combustion product is exhausted via the flue discharge vent when
installed in a masonry chimney or when installed in a zero clearance box or as a stand alone unit through a
100mmØ x 150mmØ twin skinned flue to the outside of the house.
This appliance is modular and primarily consists of an 'Engine' that is utilized in any of the 3 configuration types as
listed below.
1. Fireplace / Masonry installation - Engine:
The appliance is directly mounted into an existing masonry fire place or a non-combustible/masonry enclosure
that has a chimney. When installed correctly the appliance is a flush to wall mount.
2. Zero Clearance installation:
The Appliance is fitted within a sheet metal Zero Clearance Box Assembly that has been installed into a wall or
other suitable structure. Materials need not be non-combustible. When installed correctly the appliance is a
flush to wall mount.
3. Freestanding Plinth or Console appliance:
The appliance is housed in a decorative fabricated sheet metal box that is intended to be freestanding and not
inbuilt.
MASONRY
PLINTH
ZERO
CLEARANCE
CONSOLE

Rinnai Australia 8 Sapphire Operation & Installation Manual
DESIGN FEATURES
Rinnai Sapphire Heater
Push button control panel
ON / OFF (Standby) button
Power / operation indicator
Flame Up button
Flame Down button
Glass dress guard
Flame window - artificial log set and burn media
Warm air discharge vent
Return air vent
Alternative power cable outlet location on front panel can be left or right handed
Optional Radio Frequency (RF) combination remote / thermostatic control with wall mount.
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ABOUT YOUR HEATER

Rinnai Australia 9 Sapphire Operation & Installation Manual
CONTROL PANEL OPERATION
TO TURN YOUR HEATER ON
The 'Push Button Control Panel' is located at the
top left edge of the heater.
Step 1. Press ‘ON’/‘OFF’ button once. The
electronic ignition sparker will be able to
be heard.
Step 2. The electronic ignition stops when the
pilot flame has been established, the
main burner then ignites off the pilot
and is automatically preset to Stage 7 -
High Flame. The blue LED Power
Indicator, will be constantly
illuminated indicating heater is in
operation.
Step 3. Flame height may be adjusted after 1
minute of operation. To change the
burner and fan settings press to
increase flame height and to
decrease flame height.
FLAME HEIGHT & FAN SPEED SETTINGS
TO TURN YOUR HEATER OFF
To turn the heater 'OFF' press the 'ON'/'OFF' Button once. The blue LED Power Indicator , will extinguish to
indicate that the appliance has returned to the in OFF condition.
INTERRUPTION TO ELECTRICITY OR GAS SUPPLY DURING OPERATION
Interruption to the power or gas supply will turn your heater off. Restart will be required This is a safety feature
designed to ensure that un-attended starts do not occur.
RESTART PROCEDURE AFTER INTERRUPTION TO ELECTRICITY SUPPLY
To restart your heater once power has been restored follow the steps for “TO TURN YOUR HEATER ON” above.
RESTART PROCEDURE AFTER INTERRUPTION TO GAS SUPPLY
The instant gas supply is interrupted the heater will attempt re-ignition for a period of 60 seconds.
If the heater has not re-lit after 60 seconds the gas control will go to 'Gas Lock-out'. The convection fan will remain
on for 4 minutes to cool the appliance.
To restart your heater once gas has been restored:
Step 1. Ensure gas supply has been re-established to heater.
Step 2. To re-set the gas control turn 'OFF' the heater by pressing 'ON/OFF' button once.
Step 3. In rapid succession Press button , 3 times. (Turn 'ON', then 'OFF', then 'ON' again), within a 5 second
period.
BEFORE PROCEEDING ENSURE THE GAS AND ELECTRICITY ARE TURNED ON.
When the heater is in the OFF condition (the power supply connected and switched ON but the
heater turned OFF) the Power Indicator will be extinguished, this is normal.
The relationship between the flame
height and fan speed are preset and
can not be independently adjusted.
FLAMEHEIGHT1234567
FAN SPEED HIGH LOW LOW LOW HIGH HIGH HIGH
When the heater is in the OFF/STANDBY condition (power supply connected and switched ON) the
blue LED Power Indicator will be extinguished. This is normal.
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Rinnai Australia 10 Sapphire Operation & Installation Manual
REMOTE / THERMOSTATIC CONTROLLED OPERATION
For further enhanced comfort and convenience the Sapphire heater can be both remotely and thermostatically
controlled through the use of a wireless wall mountable controller / thermostat.
The wireless controller / thermostat is an optional extra available through your Rinnai stockist.
DISPLAY LAYOUT & FEATURES
BUTTON LAYOUT & FEATURES
REMOTE CONTROLLER - BATTERY INSTALLATION
Carefully remove the battery compartment cover panel from the rear of your controller hand-set and
insert the two AA batteries supplied ensuring that '+' and '-' polarity is correct. After installing the
batteries your remote control will display an 'Initial Set-up Screen' with the current room temperature
in °C, a default time setting of and the default day of the week set to ‘MO’ - Monday.
Time of day with ‘AM’ or
‘PM’ display Displays time of the day in hours and minutes, ‘AM’ or ‘PM’. The time is displayed when the thermostat is ‘ON’ or ‘OFF’.
Day of the week Displays the current day of the week.
The day is displayed when the thermostat is ‘ON’ or ‘OFF’.
Current Room temperature
display Displays the current temperature. The temperature range is 7°C - 32°C.
Setting Temperature with
‘SET’ display When the thermostat is ‘ON’, the programmed (set) temperature will be displayed.
Transmit indicator Indicates that the thermostat is transmitting to the receiver,
the symbol will appear on the LCD for 1 sec.
Battery Low indicator Indicates when the battery power is below an acceptable
level.
Automatic mode indicator Indicates if the thermostat is in automatic mode.
Program mode indicator Indicates that the thermostat is in programming mode.
Manual mode indicator Indicates if the thermostat is in manual mode.
Setting ‘UP’ Button Increase hours, minutes, day or temperature.
‘OK’ Button Accepts the current function and advances to the next
function.
‘PWR’ (Power) Button Switches the thermostat ‘ON’ and ‘OFF’. To turn ‘ON’ press
and release the ‘PWR’ and ‘OK’ Buttons at the same time
this will turn the thermostat ‘ON’ to the most recently
programmed working mode.
‘A/M’ Button Toggles between automatic, manual and flame mode.
‘T’ (Time) Button Initiates time and day of the week programming (must press
and hold for 2 or more seconds when the thermostat is
‘OFF’).
Setting ‘DOWN’ Button Decrease hours, minutes, day or temperature.
‘P’ (Program) Button Initiates the programming mode (must press and hold for 2 or
more seconds when the thermostat is ‘OFF’).
Flame Indicator Indicates the flame setting.
The Flame symbol graphically indicates which of the 7
graduated settings between Low and High flame when the
burner is on.
In AUTO or MANUAL temperature mode, if the burner is OFF
due to room temperature being reached the symbol will
modulate UP and DOWN. This is to indicate that the unit is
still ON even though there are no flames visible in the
appliance.
When batteries are changed all settings other than synchronisation are lost and the
controller will revert back to the 'Initial set -up screen'.
A/M PWRTP
DOWN
UP
OK
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OK
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NOTE

Rinnai Australia 11 Sapphire Operation & Installation Manual
REMOTE / THERMOSTATIC CONTROLLED OPERATION
REMOTE CONTROLLER - SYNCHRONISATION.
Synchronisation of Controller & The Heater
Step 1).Turn the power off at the power point for a minimum of 30 seconds, synchronisation will not be
possible unless the minimum 30 seconds has been observed.
Step 2).Ensure the remote control is turned OFF, to turn OFF press and release the ‘PWR’ button once.
Step 3).Turn the power ON at the power point, the blue power operation indicator on the push
button control panel will flash once. The controller can now be synchronised with the heater.
Step 4).On the controller in quick succession press the following sequence of buttons: ‘P’ > ‘T’ > ‘T’ > ‘UP’
The LCD display will show ‘L/C’ (Learn Code) for 2 seconds then return to the normal ‘OFF’ state display.
The blue power operation indicator on the push button control panel will flash once to indicate that
synchronisation has been accepted.
To restore factory default settings
With the thermostat ‘OFF’, press the following sequence of buttons ‘P’ > ‘T’ > ‘T’ > ‘DOWN’.
REMOTE CONTROLLER - MANUAL OPERATION
Turning ‘ON’
Step 1).Press ‘ON’/‘OFF’ button of the Push Button Control Panel once the Power Indicator LED , will
illuminate blue.
Step 2).Press both the ‘OK’ and ‘PWR’ buttons on the controller at the same time. Operational control is now
transferred to the controller, the heater operation is then dependant on the controller mode as follows:
In Manual Mode - Unless the set temperature is above that of the room temperature the heater will not
ignite and the power Indicator LED will turn red to indicate that the heater is in Controller Standby
mode. Raising the set temperature above that of the room temperature will start heater operation and the
Power Indicator LED , will change from red to blue.
Turning ‘OFF’
Step 1).To place heater into controller standby press the ‘PWR’ button once. The heater will go into ‘Standby’
mode and the power Indicator LED will turn red.
Step 2).To turn the heater 'OFF' press the 'ON'/'OFF' Button twice. The Power Indicator LED , will be
extinguished to indicate that the appliance has returned to the OFF condition.
Changing the temperature
The Sapphire has temperature increments of 1° which can be changed using the ‘UP’ and ‘DOWN’ buttons.
The temperature control range is 7 - 32°C
Change between Celsius - °C and Fahrenheit - °F
The thermostat temperature display can be set to °C or °F. The default is °C.
With the controller ‘OFF’, press the following sequence of buttons: ‘P’ > ‘T’ > ‘T’ ‘A/M’ to toggle between °C or °F.
Change between manual, automatic and flame modes
Press and release the ‘A/M’ button.
The unit first lights the pilot and then after a short period switches to the ‘HIGH’ flame setting.
To turn ‘OFF’ press and release the ‘PWR’ button once.
Before proceeding with synchronisation ensure that the gas and electricity are connected.
Synchronisation must be carried out when a new controller has been purchased. Two controllers
CAN NOT be used at the same time!
The heater will not respond the controller until synchronisation has been carried out.
Synchronisation MUST BE performed within 30 seconds of the power being turned ON, if more than
30 seconds has elapsed repeat steps 1 through 3.
NOTE
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Rinnai Australia 12 Sapphire Operation & Installation Manual
REMOTE / THERMOSTATIC CONTROLLED OPERATION
REMOTE CONTROLLER - AUTOMATIC OPERATION
Setting the Current Time and Day of the Week
Step 1. With the controller ‘OFF’, press and hold the ‘T’ button for approximately 2 seconds. ‘TIME’,
‘HOUR’ and ‘AM or PM’ will flash.
Step 2. To select the hour push the ‘UP’ button or ‘DOWN’ button until the desired hour is chosen, note
that AM or PM is chosen by cycling through the 12 hour range.
Step 3. Press the ‘OK’ button to enter the selected hour and AM or PM. ‘TIME’ + ‘MINUTES’ + ‘AM or PM’
will flash.
Step 4. To select the minutes push the ‘UP’ button or ‘DOWN’ button until the desired minutes are
chosen.
Step 5. Press the ‘OK’ button to enter selected minutes, One of the days SU, MO, TU, WE, TH, FR or SA
will flash.
Step 6. To select the hour push the ‘UP’ button or ‘DOWN’ button until the desired day is chosen.
Step 7. Press the ‘OK’ button to enter the selected day and to complete time and day setup.
To adjust time for Daylight Saving time
To adjust time or to adjust for daylight savings follow Steps 1 and 2 then press ‘OK’ button , three times to
keep the minutes and the current day.
If no buttons are pressed within 10 seconds the display will revert back to 'Initial Set-Up Screen'
retaining the last entered setting.
When changing batteries all settings will be lost and the controller will revert back to the 'Initial
setup screen'. Re-setting of time, date and programming will be necessary.
A/M PWRTP
DOWN
UP
OK
A/M PWR
OK
P
DOWN
UP
A/M PWRTP
DOWN
UP
OK
A/M PWR
OK
TP A/M PWRTP
DOWN
UP
OK
A/M PWRTP
DOWN
UP
STEP 1 STEP 2
14 15
10
STEP 3
11
14
NOTE
10
15
11
A/M PWRTP
DOWN
UP
OK
A/M PWRTP
DOWN
UP
A/M PWRTP
DOWN
UP
OK
A/M PWR
OK
TP A/M PWRTP
DOWN
UP
OK
A/M PWRTP
DOWN
UP
STEP 5
11
A/M PWRTP
DOWN
UP
OK
A/M PWR
OK
TP
STEP 4
15
10
STEP 6
15
10
STEP 7
11
10
15
11
10
15
11
11
NOTE

Rinnai Australia 13 Sapphire Operation & Installation Manual
REMOTE / THERMOSTATIC CONTROLLED OPERATION
WIRELESS CONTROLLER / THERMOSTAT
The wireless controller is designed to be wall mounted on a bracket, (bracket supplied with the controller), within
20m of the heater.
The controller houses the thermostat which senses room temperature and communicates back to the Sapphire
heater via Radio Frequency.
The ideal position for the controller is:
• Away from possible drafts in the room.
• Away from direct sunlight.
• Suitable distance away from the heater
(not exceeding 20 metres).
• Ideally 1.5 m from the floor
(approximately at chest height).
Controller Specifications
Battery:
2 x AA batteries.
Battery Life:
Approximately 12 months.
Dimensions:
Height: 140 mm, Width: 80 mm, Depth: 20 mm.
Additional information about Remote Thermostat Control Buttons
Transmit Indicator Indicates the thermostat is transmitting to the receiver, the symbol
with appear on the LCD for 1 second.
Battery Indicator Thissymbol will flash when batteriesneed replacing. The thermostat
will remain functional for approximately 5 days before shutting ‘off’.
Re-programming of the controller will be required after battery
replacement.
Temperature Display Displays current temperature. °C is the default but °F is available.
The temperature range is 7°C - 32°C (45°F - 90°F).
Room Indicator or Set Indicator
When the thermostat is ‘ON’ theprogrammed (set) temperature and
the room temperature will be displayed. When the Flame mode is
‘ON’ the Flame setting F7 to F1 will be displayed.
PWR + OK Switches the thermostat ‘ON’ and ‘OFF’. If thermostat is ‘OFF’,
pressing and releasing the ‘PWR’ + ‘OK’ button will turn the
thermostat on to the most recently selected working mode.
T (Time)
Initiates the time and day of week programming, press and hold for
2 seconds.
UP, DOWN & OK ‘UP’ increase hours, minutes, day or temperature ‘OK’, accepts the
current function and advances to the next function, ‘DOWN’,
decrease hours, minutes, day or temperature.
P (Program)
Initiates the programming mode, press and hold for 2 seconds.
A/M PWRTP
DOWN
UP
OK
A/M TP
DOWN
UP
A/M PWRTP
DOWN
UP
OK
A/M PWR
OK
P
DOWN
UP
A/M PWRTP
DOWN
UP
OK
A/M PWRTP
A/M PWRTP
DOWN
UP
OK
A/M PWR
OK
T
DOWN
UP

Rinnai Australia 14 Sapphire Operation & Installation Manual
REMOTE / THERMOSTATIC CONTROLLED OPERATION
Additional information about Remote Thermostat Control Operation
Character Diagnostic Check. To check the display characters on the remote control turn the controller 'off' by
pressing the 'PWR' button then press P- T- T- OK in rapid succession.
The remote will then commence automatically cycling through all the display characters, finally displaying the full
screen as shown below.
This process takes approximately 20 seconds and does not affect any programming.
If any of the characters are not displayed contact your Rinnai stockist for a replacement controller.
The Fan and Snowflake symbols displayed are not utilized in the operation of the Sapphire heater.
A/M PWRTP
DOWN
UP
OK
A/M PWR
DOWN
UP
A/M PWRTP
DOWN
UP
OK
A/M
OK
TP
DOWN
UP
A/M PWRTP
DOWN
UP
OK
1
2
3
NOTE

Rinnai Australia 15 Sapphire Operation & Installation Manual
REMOTE / THERMOSTATIC CONTROLLED OPERATION
TO TURN YOUR HEATER ON WITH REMOTE / THERMOSTATIC CONTROL
MODES OF OPERATION
To Turn Remote ‘ON’ or ‘OFF’
Step 1. To turn ‘ON’ - press and release the ‘OK’ button and ‘PWR’ button at the same time. The
display will now include the setting temperature and the mode of operation.
Step 2. To turn ‘OFF’ - press the ‘PWR’ button only.
Manual Temperature Mode
• Temperature can be set at any level.
• Time and day of week does not need to be programmed to operate.
Step 1. With the controller turned ‘ON’, press and release the ‘A/M’ button until the word ‘MANUAL’
appears on the LCD.
Step 2. Press press the ‘UP’ button or ‘DOWN’ button to increase or decrease the temperature in
increments of 1°C.
BEFORE PROCEEDING ENSURE THE GAS AND ELECTRICITY ARE TURNED ON.
Before remote / thermostatic control can be used the heater must be taken out
of the OFF/STANDBY condition (supply connected and switched ON but the
heater turned OFF), do this as follows:
Press ‘ON’/‘OFF’ button once the electronic ignition sparker will be able to
be heard.
Step 1. The electronic ignition stops when the pilot flame has been
established. The main burner then ignites off the pilot. Once the main
burner has ignited the heater can the be operated by remote /
thermostatic control.
NOTE
b
d
a
c
a
A/M PWRTP
DOWN
UP
OK
A/M TP
DOWN
UP
A/M PWRTP
DOWN
UP
OK
A/M TP
DOWN
UP
11 12 12
STEP 1 STEP 2
11
12
12
A/M PWRTP
DOWN
UP
OK PWR OK
TP
DOWN
UP
STEP 1 STEP 2
13
A/M PWRTP
DOWN
UP
OK
A/M PWR
OK
TP
15
10
13
10
15

Rinnai Australia 16 Sapphire Operation & Installation Manual
REMOTE / THERMOSTATIC CONTROLLED OPERATION
Automatic Timer Mode
• In automatic timer mode temperature is regulated to the programmed level and time.
• Time and day of week MUST BE set.
Step 1. With the controller turned ‘ON’, press and release the ‘A/M’ button until the word ‘AUTO’ appears
on the LCD.
Step 2. At any time press the ‘UP’ button or ‘DOWN’ button to increase or decrease the temperature in
increments of 1°C.
Flame Mode
• Temperature control is over ridden and the flame size can be set to any setting from F7 highest to F1 lowest.
• Time and day of week does not need to be programmed.
Step 1. With the controller turned ‘ON’, press and release the ‘A/M’ button until the letter ‘F’with a number
and the flame symbol appear on the LCD panel.
Step 2. Press the ‘UP’ button or ‘DOWN’ button to increase or decrease the flame height.
Manually Overriding The Set Program
At any time, the temperature or fan speed may be adjusted ‘UP’ or ‘DOWN’ similarly to operating in “Manual
Temperature Mode” on page 15.
When the fire first ignites it remains on highest flame for the first 60 seconds before changing to
the selected flame height.
The fan speed automatically adjusts to the corresponding flame height. It is not able to be selected
by the operator. See the flame table below for flame height to fan speed relationship.
Flame Height 1234567
Fan Speed HIGH LOW LOW LOW HIGH HIGH HIGH
However, whenever the thermostat changes to a new time period, the temperature will be set
automatically according to that period’s setting.
A/M PWRTP
DOWN
UP
OK
A/M PWR
OK
TP
A/M PWRTP
DOWN
UP
OK
PWR
OK
TP
DOWN
UP
STEP 1
13
STEP 2
15
10
13
10
15
NOTE
A/M PWRTP
DOWN
UP
OK
PWR
OK
TP
DOWN
UP
STEP 1 STEP 2
13
A/M PWRTP
DOWN
UP
OK
A/M PWR
OK
TP
10
17 17
15
13
17
10
15
NOTE
NOTE

Rinnai Australia 17 Sapphire Operation & Installation Manual
REMOTE / THERMOSTATIC CONTROLLED OPERATION
Flame Height And Fan Speed
The flame height and fan speed are not individually adjustable. Flame height and fan speeds are selected by the
microprocessor according to the difference between the set temperature and the ambient temperature of the room.
The fan speed automatically adjusts to the corresponding flame height. The fan speed is not able to be selected
by the operator. When the heater is operated in ‘Manual Temperature Mode’ the flame height is automatically
selected by the microprocessor to achieve and maintain the ‘set’ temperature. As an example, if the room is much
colder than the ‘set’ temperature, the flame height and corresponding fan speed will be high. As the room heats up
and gets close to the ‘set’ temperature the flame height and corresponding fan speed will revert to lower settings.
When the heater is operated in ‘Flame Mode’ the flame height is set by the operator.
Flashing Small Flame Symbol ‘ON’
The small flashing flame symbol on the RF controller display indicates the room
temperature is within 0.5°C of set temperature.
Program Modes
The appliance can be programmed to operate during four separate periods in one day, resulting in a possible 28
operating periods per week. A weekday program can be set so the program is used Monday to Friday. Similarly, a
weekend program can be set for Saturday to Sunday. The entire week can also have the same program.
PROGRAMMING OF PROGRAM MODES
Step 1. With the controller ‘OFF’, press and hold the ‘P’ button for approximately 2 seconds. The LCD will
display ‘PROG’. ‘Pd’ and the current time and the day ‘MO’ will flash.
Step 2. To select the day range press the ‘UP’ button or ‘DOWN’ button until the desired day range has
been chosen the day ranges are as follows:
MO TU WE TH FR MO TU WE TH FR SA SU SU - SA SU MO TU WE TH FR SA
Factory default settings
If you do nothing to change the programming the following default settings would be
available if you set it to automatic mode.
Time Period Start Time Temperature °C Suggested Time Period Settings
Period 1 6:00 am 20°C - Morning
Period 2 8:30 am 15°C - Day time
Period 3 5:00 pm 21°C - Evening
Period 4 10.30 pm 15°C - Night time
To revert back to the default settings once you have reset the periods, in rapid
succession press the following sequence of buttons ‘P’ - ‘T’ - ‘T’ - ‘DOWN’.
Holding the ‘UP’ or ‘DOWN’ buttons for more than 2 seconds will scroll through the day ranges.
17
17
STEP 2
A/M PWRTP
DOWN
UP
OK
A/M PWR
OK
TP
10
A/M PWRTP
DOWN
UP
OK
A/M PWR
OK
T
DOWN
UP
STEP 1
16
STEP 3
A/M PWRTP
DOWN
UP
OK
A/M PWRTP
DOWN
UP
11
15
16
10
15
NOTE