Robustel C9200-4L User manual

gateway
User Guide
C9200-4L(NA)
4G IoT Wireless Gateway
User Guide
Guangzhou Robustel LTD
www.robustel.com

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About This Document
This document provideshardware and software information of the Robustel 4GIoT Wireless Gateway, including
introduction, installation, and configuration.
Copyright© 2019 GuangzhouRobustel LTD
All rights reserved.
Trademarks and Permissions
, are trademarksof Guangzhou Robustel LTD. All othertrademarks and trade
namesmentionedin thisdocument are the propertyof theirrespective owners.
Disclaimer
No part of this document maybe reproducedin any formwithoutthe written permission of the copyright owner.
The contents of this document are subjectto change withoutnotice due to continued progress in methodology,
design and manufacturing. Robustelshall have no liability forany erroror damage of any kind resultingfromthe use
of this document.
Technical Support
Tel: [phone]
Fax:[phone]
Email:[e-mail]
Web:www.robustel.com

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Important Notice
Due to the nature of wireless communications, transmissionandreception of datacan neverbe guaranteed. Data
may be delayed,corrupted (i.e., have errors) orbe totally lost. Although significant delaysorlossesof dataare rare
whenwirelessdevices suchas the 4G IoT WirelessGateway isused inanormal mannerwitha well-constructed
network,the 4G IoT WirelessGateway should notbe usedin situations where failureto transmitorreceive data
couldresult in damage of any kindto the useror any otherparty, includingbutnot limitedto personal injury,death,
or loss of property. Robustel accepts no responsibilityfor damages of any kind resulting from delays orerrors in data
transmittedorreceived using the gateway, orforfailure of the gatewaytotransmitor receive suchdata.
Safety Precautions
General
The 4G IoT Wireless Gatewaygeneratesradiofrequency(RF) power.Whenusingthe gateway, care mustbe
taken on safety issues related toRF interference as well as regulations of RFequipment.
Do not use your4G IoT Wireless Gatewayinaircraft, hospitals, petrol stationsorin placeswhere using cellular
productsis prohibited.
Be sure that the gatewaywill not be interferingwithnearby equipment. Forexample:pacemakersormedical
equipment.The antennaof the 4G IoT WirelessGateway should be awayfromcomputers, office equipment,
home appliance, etc.
An external antennamustbe connected tothe 4G IoT WirelessGateway forproperoperation. Onlyuses
approved antennawiththe gateway. Please contactauthorized distributoronfindinganapproved antenna.
Always keep the antennawithminimumsafety distanceof 20 cm or more fromhuman body. Do not put the
antenna inside metallicbox, containers, etc.
RF exposure statements
1. For mobile devices without co-location (the transmitting antenna is installed or located more than 20cm
away from the body of user and nearby person)
FCC RF Radiation Exposure Statement
1. This Transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.
2. This equipment complies with FCC RF radiation exposure limits set forth for an uncontrolled environment.
This equipment should be installed and operated with a minimum distance of 20 centimeters between the
radiator and human body.
Note: Some airlines may permit the use of cellular phones while the aircraft is on the ground and the door is open. 4G
IoT Wireless Gateway may be used at this time.
Usingthe 4G IoT Wireless GatewayinVehicle
Checkfor any regulation orlaw authorizingthe use of cellulardevices invehicle in yourcountrybefore installing
the 4G IoT WirelessGateway.
The driveror operatorof any vehicle shouldnot operate the 4GIoT Wireless Gatewaywhile driving.
Install the gatewayby qualifiedpersonnel. Consult yourvehicle distributorforany possible interference of
electronicpartsbythe 4G IoT WirelessGateway.
The 4G IoT Wireless Gateway should be connected to the vehicle’s supply system by using a fuse-protected
terminal in the vehicle’s fuse box.
Be careful when the 4G IoT Wireless Gateway is powered by the vehicle’s main battery. The battery may be
drainedafterextendedperiod.

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ProtectingYour 4G IoT Wireless Gateway
To ensure error-free usage, pleaseinstall andoperate your4G IoT Wireless Gateway withcare. Dorememberthe
following:
Do not expose the 4GIoT Wireless Gatewaytoextreme conditions suchas highhumidity/ rain, high
temperature, directsunlight, caustic/ harsh chemicals, dust, orwater.
Do not try to disassemble or modify the 4G IoT Wireless Gateway. There is no user serviceable partinsideand
the warranty wouldbe void.
Do not drop, hitor shake the 4G IoTWireless Gateway.Donotuse the gateway underextreme vibrating
conditions.
Do not pull the antennaorpowersupply cable. Attach/detachby holdingthe connector.
Connectthe 4G IoT WirelessGateway only accordingtothe instruction manual. Failure todo it will voidthe
warranty.
In case of problem, pleasecontact authorized distributor.
Federal Communication Commission Interference Statement
Thisdevice complies with part15 of the FCC Rules.Operation is subjectto the followingtwo conditions: (1) This
device may notcause harmful interference, and (2) this device mustacceptany interference received, including
interference thatmay cause undesired operation.
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules.
These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment
generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause
harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular
installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning
the equipment off and on, the user is encouraged to try to correct the interference by one of the following measures:
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from that
to which is the receiver is connected
Consult the dealer or an experienced radio/TV technician for help.
FCC Caution:
Any changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to
operate this equipment
This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.
Radiation Exposure Statement:
This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This equipment
should be installed and operated with minimum distance 20cm between the radiator & your body.

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Regulatory and Type Approval Information
Table 1: Directives
2011/65/EU
The EuropeanRoHS 2011/65/EU Directive wasissued bythe Europeanparliament
and the EuropeanCouncil on 1 July2011 on the restrictionof the use of certain
Hazardoussubstances inelectrical and electronicequipment.
2012/19/EU
The EuropeanWEEE 2012/19/EU Directive wasissued bythe Europeanparliament
and the EuropeanCouncil on24 July2012 on waste electrical andelectronicequipment.
2013/56/EU
The European 2013/56/EU Directive is a battery Directive which published in the EU official gazette
on 10 December 2013. The button battery used in this product conforms to the standard of
2013/56/EU directive.
Table 2: Standards of the electronic industry of the People’s Republic of China
SJ/T
11363-2006
The electronicindustrystandardof the People'sRepublicof ChinaSJ/T11363-2006 “Requirements
for ConcentrationLimitsforCertain ToxicandHazardous Substances inElectronicInformation
Products” issued by the ministry of information industry of the People's Republic of China on
November 6, 2006, stipulates the maximum allowableconcentration of toxic and hazardous
substancesinelectronicinformation products.
Please see Table 3 foran overview of toxicorhazardous substances or elements thatmight be
containedin productparts inconcentrations above the limits defined bySJ/T11363-2006.
SJ/T
11364-2014
The electronicindustrystandardof the People'sRepublicof ChinaSJ/T11364-2014 “Labeling
Requirements for Restricted Use of Hazardous Substances in Electronic and Electrical Products”
issuedby the ministryof Industry andinformationtechnology of the People'sRepublicof Chinaon
July 9, 2014, stipulates the Labelingrequirements of hazardous substances in electronicand
electrical products, environmentalprotection use time limit and whetheritcan be recycled.
Thisstandard isapplicable to electronicand electrical products soldwithin the territory of the
People'sRepublicof China, and can also be used forreference in the logistics process of electronic
and electrical products.
The orange logo below is used forRobustel products:
Indicates its warningattribute, thatis, some hazardous substances are contained in the product.
The "10" in the middle of the legend refersto the environment-friendly Use Period (EFUP) *of
electronic information product, which is 10 years. It can be used safely during the
environment-friendly Use Period. After the environmental protection period of use, it should enter
the recyclingsystem.
*The termof environmental protection use of electronicinformation products refers tothe term
duringwhichthe toxicand hazardous substances orelementscontained in electronicinformation
productswill not be leakedormutatedand cause serious pollution tothe environmentorserious
damage to people andproperty undernormal conditions ofuse.

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Table 3: Toxic or Hazardous Substances or Elements with Defined Concentration Limits
Name of the Part
Hazardous Substances
(Pb)
(Hg)
(Cd)
(Cr (VI) )
(PBB)
(PBDE)
Metal parts
o
o
o
o
o
o
Circuit modules
o
o
o
o
o
o
Cables and cable assemblies
o
o
o
o
o
o
Plasticand polymericparts
o
o
o
o
o
o
o:
Indicatesthatthistoxicor hazardous substance containedin all of the homogeneous materials forthis partis
below the limit requirement in SJ/T11363-2006.
x:
Indicatesthatthistoxicor hazardous substance containedin atleast one of the homogeneousmaterialsforthis
part might exceed the limitrequirementin SJ/T11363-2006.

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Document History
Updates between document versions are cumulative. Therefore, the latest document version contains all updates
made to previousversions.
Date
Doc Version
Change Description
5 Nov, 2018
v.1.0.0
Initial release
27 Nov, 2018
v.1.0.1
Added the FCC Statement

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Contents
Chapter 1 Product Concept...................................................................................................................................9
1.1 Key Features............................................................................................................................................9
1.2 Package Contents................................................................................................................................... 10
1.3 Specifications ........................................................................................................................................ 11
1.4 Dimensions............................................................................................................................................ 13
1.5 Ordering Information............................................................................................................................. 14
Chapter 2 Hardware Installation......................................................................................................................... 15
2.1 Front Panel Interface.............................................................................................................................. 15
2.2 LED Indicators........................................................................................................................................ 15
2.3 Insert or Remove SIM Card..................................................................................................................... 16
2.4 Attach External Antenna (SMA Type)....................................................................................................... 17
2.5 Mount the 4G IoT Wireless Gateway....................................................................................................... 18
2.6 Connect the 4G IoT Wireless Gateway to a Computer............................................................................... 18
2.7 Power Supply......................................................................................................................................... 19
Chapter 3 Initial Configuration............................................................................................................................ 20
3.1 Configure the PC.................................................................................................................................... 20
3.1.1 Load network adapter driver................................................................................................... 20
3.1.2 IP address configuration of PC end........................................................................................... 23
Glossary............................................................................................................................................................. 26

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Chapter 1 Product Concept
1.1 Key Features
Robustel is a leading global industrial IoT/M2M (machine and machine communication) products and solutions,
providing customers with industrial-grade 4G IoT Wireless Gateway, gateways, modems, cloud management
platforms, and end-to-end solution. Robustel can quickly respond to user needs, provide fast, professional services
and more targeted R&D and technical support to meet the user's functional customization and personalized needs in
an all-round way. Up to now, Robustel's products have been sold worldwide covering more than 100 countries and
regions, and applying to various industries. Its products are widely used in global smart cities, electricity, oil and gas,
finance, environmental protection, security, industrial automation, medical and other fields. Robustel's business
continued to grow healthily, steadily and rapidly. After years of continuous efforts, Robustel has become a pioneer in
the Internet of Things industry.
The 4G IoT Wireless Gateway (C9200-4L) customized for OTIS on the basis of ARM9 core by Robustel is a rugged
hardware product offering state-of-the-art mobile connectivity for internet of things applications. C9200-4L is a
powerful platform developed based on RobustOS, a Robustel self-developed and Linux-based operating system.
Meanwhile, Robustel offers a Software Development Kit (SDK) for partners and customers to allow additional
customization by using C language. The hardware has the networking function of 4G module access, and the
intercom function of T/G interface voice module access, which can transmit data through RS422 serial port, CAN,
GPIO and other physical interfaces; C9200 undergoes strict quality in R&D and production process. Test and reliability
testing to meet the process safety of transportation and storage and normal operation in harsh environments.
Supports RobustOS+SDK+APP, supports secondary development of C language
Supports loading and running OTIS APP
Supports Microsoft Azure IOT SDK
Supports 2G/ 3G/ 4G full Netcom communication
Supports DoS defense, IP packet, domain name and MAC address filtering, access control and other firewall
functions
Supports CLI to upgrade firmware and app applications
Supports firmware backup and abnormal automatic recovery
Supports BLE driver module

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Supports remote connection of Robust VPN platform
Supports TCP/ UDP/ PPP/ FTP/ HTTP/ HTTPS/ SMTP and other protocols
Built-in security encryption chip
Built-in Watchdog, Timer
Supports RTC and power-off save;
Normal operating temperature: -20 to +70°C.
1.2 Package Contents
Before installing your C9200 Gateway, verify the kit contents as following.
Note: The following pictures are for illustration purposes only, not based on their actual sizes.
1 x Robustel C9200-4L 4G IoT Wireless Gateway
1 x power adapter (12V DC, 1.5 A)
4 x round magnet (20 * 3 mm)

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5 x cross recessed countersunk head tapping screw (ST3 * 6; type F)
Optional Accessories (sold separately)
BT antenna (RP- SMA-J antenna)
Stubby antenna sucker antenna
LTE 4G antenna (SMA-J antenna)
Stubby antenna sucker antenna
Note: If any of the above items is missing or damaged, please contact your Robustel sales representative.
1.3 Specifications
Kernel
CPU: ARM926EJ-S core, main frequency 300MHz
Memory: 64MB DDR2

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Storage: 64MB FLASH
Cellular Interface
Number of antennas: 2
Connector: Standard SMA-K
SIM：1（3.0V/1.8V）
Band: LTE FDD: B2/ B4/ B12
WCDMA: B2/ B4/ B5
Bluetooth interface
Number of antennas: 1
Connector: Standard RP-SMA-K
Chip: Nrf52832-Nordic
Serial port
Number of interfaces: 1
Port type: 4-bit 3.5mm terminal
Baud rate: 9600bps, maximum rate: 115200bps
RS-422:TX-A/TX-B/RX-A/RX-B
CAN interface
Number of interfaces: 1
Port type: 3-bit 3.5mm terminal
Interface rate: 125kbps
CAN:CAN-H/CAN-L/GND
Switch: 3pin two speed dial switch
Digital input
Number of interfaces: 2
Interface type: 2-bit 3.5mm terminal
Voltage range: 2.0V < = VIH < = 5.0V, 0V < = VIL < = 0.8V;
Current: 0.1mA < = iin < = 50mA
Di1 / di2 is fixed as the default drop-down;
USB interface
Number of interfaces: 1
Interface type: Micro USB female
Other
LED indicator (green): 1xRUN + 1xMDM + 1xRSSI + 1xLINK + 1xDEV + 1xMESH
SMI card: Standard 25x15mm SIM interface
Built in: watchdog, timer
Key: 1xRST

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Power Supply and Consumption
Power supply interface: 3-position 5.08mm terminal
Input voltage:9-36 VDC
Power consumption: 60-80ma @ 12V in idle state
Communication status 210ma (peak) @ 12V
Physical Characteristics
Housing: PC + ABS environmental protection plastic
Dimension: (L x W x H): 136.9mm x 97.4mm x30.1mm
Installation: lug and magnetic installation
Reliability
Working temperature: - 20 ℃ to + 70 ℃;
Storage temperature: - 40 ℃ to + 85 ℃;
Altitude: 2000 meters above sea level
Humidity: 5% RH to 95% RH
MBTF: 100000 hours
Encryption chip: compatible with ATSHA204A / ATAES132A
1.4 Dimensions

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1.5 Ordering Information
Model
C9200-4L
Cellular antennas
1
Bluetooth antennas
1
Frequency Bands
LTE FDD: B2/ B4/ B12
4G*
3G
WCDMA : B2/ B4/ B5
2G
-
Operating Environment
-25 to +70 °C
Relative Humidity
5 to 95% RH
Note: For more Frequency information, please contact your Robustel sales representative.

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Chapter 2 Hardware Installation
2.1 Front Panel Interface
Item
Name
Mark
Functions
Direction
1
Powerinterface
PWR
Powerinputpositive, 9-36VDC
C9200 Gateway
2
CAN interface switch
(reserved)
CAN TERM
Control CAN port function switch
(reserved)
C9200 Gateway
3
Remote serial
interface (reserved)
RSL
Remote serial data transmission
(reserved)
C9200 Gateway
4
CAN interface
CAN
Provide controller area network
transmission
C9200 Gateway
5
Serial interface
RS422
RS-422 data transmission
C9200 Gateway
6
Digital inputinterface
DI
DI1/DI2 inputfunction
C9200 Gateway
2.2 LED Indicators

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Name
Color
Status
Description
RUN
Green
On, fast blinking(250ms)
Gateway is powered on
On, slow blinking(500ms)
Gateway starts operating
Off
Gateway is powered off
MDM
Green
On, solid
Link connection is working
On, blinking
In link communication
Off
Link is disconnected
RSSI
Green
On, solid
High Signal (CSQ:22-31)
Green
On, slow blinking
Medium Signal (CSQ:11-21)
Green
On, fast blinking
Low Signal (CSQ:1-10)
Green
Off
No Signal
LINK
Green
On, blinking
Provide software API interface to control flashing
according to requirements
DEV
Green
On, blinking
Provide software API interface to control flashing
according to requirements
MESH
Green
On, blinking
Provide software API interface to control flashing
according to requirements
2.3 Insert or Remove SIM Card
Please confirm that the SIM card has been inserted before use. When the SIM card is turned on and the correct PIN
code is not configured when the device is configured, the SIM card is not available. Insert or remove the SIM card as
shown in the following steps.
Insert SIM card
1. Make sure gateway is powered off.
2. Press the card slot with the card pin to eject the SIM card slot. After the SIM card is placed in the SIM card slot,
insert the card slot back into the SIM card slot of the device.
Remove SIM card
1. Make sure gateway is powered off.
2. Press the card slot with the card pin to eject the SIM card slot. After the SIM card is placed in the SIM card slot,
insert the card slot back into the SIM card slot of the device.

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Note:
1. Use the specific M2M SIM card when the device is working in extreme temperature, because the regular card for
long-time working in harsh environment will be disconnected frequently.
2. Do not touch the metal of the card surface in case information in the card will lose or be destroyed.
3. Do not bend or scratch the card.
4. Keep the card away from electricity and magnetism.
5. Make sure router is powered off before inserting or removing the card.
2.4 Attach External Antenna (SMA Type)
Attach an external SMA antenna to the 4G IoT Wireless Gateway’s antenna connector and twist tightly. Make sure
the antenna is within the correct frequency range provided by the ISP and with 50 Ohm impedance.
Note: Recommended torque for tightening is 0.35 N.m.
Module antenna, used for SMA-J antenna
connected with cellular network
Bluetooth antenna, used for RP-SMA-J
antenna for bluetooth connection

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2.5 Mount the 4G IoT Wireless Gateway
The 4G IoT Wireless gateway can be can be placed on a desktop or magnet installation.
Magnet installation method
2.6 Connect the 4G IoT Wireless Gateway to a Computer
Use a microUSB data cable to connect the microUSB interface of 4G IoT Wireless Gateway to the USB interface of the
computer.
Micro USB

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2.7 Power Supply
Connect the power adapter to the gateway power interface as shown in the figure above.
Note: there are positive and negative wires on the power adapter. The wire of the red connector is connected to the
positive pole of the gateway through the terminal, and the wire of the Yellow connector is connected to the negative
pole of the gateway through the terminal.
COLOR
POLARITY
RED
+
YELLOW
-

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Chapter 3 Initial Configuration
The 4G IoT Wireless Gateway can be configured through your web browser that including IE 8.0 or above, Chrome
and Firefox, etc. A web browser is included as a standard application in the following operating systems: Windows
7/10, etc. It provides an easy and user-friendly interface for configuration. For C9200, the way to connect the 4G IoT
Wireless Gateway is as follows: users use PC to connect The 4G IoT Wireless Gateway through micro USB data line, a
new USB network adapter will be added on PC, and the IP address of the network adapter and 4G IoT Wireless
communication terminal are configured in the same network segment on PC, so as to establish LAN connection.After
the connection is successfully established, enter the default login address of The 4G IoT Wireless Gateway on the
computer browser, and enter the web login interface of The 4G IoT Wireless Gateway.
3.1 Configure the PC
3.1.1 Load network adapter driver
After the user connects the 4G IoT Wireless Gateway through the micro USB data line, the PC will automatically load
the network adapter driver. If it fails to load successfully, configure the correct network adapter driver through the
following methods.
1. Click Start > Control Panel > device manager. After the device is powered on, the PC detects the new device and
tries to install the driver;