Robustel GoRuggedR 3000 User manual

Robustel GoRuggedR3000
Dual SIM Industrial Cellular VPN Router
For GPRS/EDGE/UMTS/HSPA/LTE Networks
User Guide
Document Name: User Guide
Firmware: 1.01.00
Date: 2013-03-15
Doc ID: RT_R3000_v01.01
www.robustel.com

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About This Document
This document describes the hardware and software of the Robustel R3000 Dual SIM Industrial 2G/3G/4G Router.
Copyright© Guangzhou Robustel Technologies Co., Limited
All Rights Reserved.
Trademarks and Permissions
Robustel are trademark of Guangzhou Robustel Technologies Co. Limited.
All other trademarks and trade names mentioned in this document are the property of their respective holders.
Disclaimer
No part of this document may be reproduced in any form without the written permission of the copyright owner.
The contents of this document are subject to revision without notice due to continued progress in methodology,
design and manufacturing. Robustel shall have no liability for any error or damage of any kind resulting from the use
of this document.
Technical Support Contact Information
Tel: [phone]
Fax: [phone]
E-mail: [e-mail]
Web: www.robustel.com

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Important Notice
Due to the nature of wireless communications, transmission and reception of data can never be guaranteed. Data
may be delayed, corrupted (i.e., have errors) or be totally lost. Although significant delays or losses of data are rare
when wireless devices such as the router are used in a normal manner with a well-constructed network, the router
should not be used in situations where failure to transmit or receive data could result in damage of any kind to the
user or any other party, including but not limited to personal injury, death, or loss of property. Robustel accepts no
responsibility for damages of any kind resulting from delays or errors in data transmitted or received using the
router, or for failure of the router to transmit or receive such data.
Safety Precautions
General
The router generates radio frequency (RF) power. When using the router care must be taken on safety issues
related to RF interference as well as regulations of RF equipment.
Do not use your router in aircraft, hospitals, petrol stations or in places where using GSM products is prohibited.
Be sure that the router will not be interfering with nearby equipment. For example: pacemakers or medical
equipment. The antenna of the router should be away from computers, office equipment, home appliance, etc.
An external antenna must be connected to the router for proper operation. Only uses approved antenna with
the router. Please contact authorized distributor on finding an approved antenna.
Always keep the antenna with minimum safety distance of 26.6 cm or more from human body. Do not put the
antenna inside metallic box, containers, etc.
Note: Some airlines may permit the use of cellular phones while the aircraft is on the ground and the door is open.
Router may be used at this time.
Using the router in vehicle
Check for any regulation or law authorizing the use of GSM in vehicle in your country before installing the
router.
The driver or operator of any vehicle should not operate the route while in control of avehicle.
Install the router by qualified personnel. Consult your vehicle distributor for any possible interference of
electronic parts by the router.
The router should be connected to the vehicle’s supply system by using a fuse-protected terminal in the
vehicle’s fuse box.
Be careful when the router is powered by the vehicle’s main battery. The battery may be drained after extended
period.
Protecting your router
To ensure error-free usage, please install and operate your router with care. Do remember the follow:
Do not expose the router to extreme conditions such as high humidity / rain, high temperatures, direct sunlight,
caustic / harsh chemicals, dust, or water.
Do not try to disassemble or modify the router. There is no user serviceable part inside and the warranty would
be void.
Do not drop, hit or shake the router. Do not use the router under extreme vibrating conditions.
Do not pull the antenna or power supply cable. Attach/detach by holding the connector.

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Connect the router only according to the instruction manual. Failure to do it will void the warranty.
In case of problem, please contact authorized distributor.

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Regulatory and Type Approval Information
Table 1: Directives
Table 2: Standards of the Ministry of Information Industry of the People’s Republic of China
SJ/T
11363-2006
“Requirements for Concentration Limits for Certain Hazardous Substances in Electronic Information
Products” (2006-06).
SJ/T
11364-2006
“Marking for Control of Pollution Caused by Electronic Information Products”
(2006-06).
According to the “Chinese Administration on the Control of Pollution caused
by Electronic Information Products” (ACPEIP) the EPUP, i.e., Environmental
Protection Use Period, of this product is 20 years as per the symbol shown here, unless otherwise
marked. The EPUP is valid only as long as the product is operated within the operating limits
described in the Hardware Interface Description.
Please see Table 3 for an overview of toxic or hazardous substances or elements that might be
contained in product parts in concentrations above the limits defined by SJ/T 11363-2006.
Table 3: Toxic or hazardous substances or elements with defined concentration limits
Name of the part
Hazardous substances
(Pb)
(Hg)
(Cd)
(Cr(VI))
(PBB)
(PBDE)
Metal Parts
o
o
o
o
o
o
Circuit Modules
x
o
o
o
o
o
Cables and Cable Assemblies
o
o
o
o
o
o
Plastic and Polymeric parts
o
o
o
o
o
o
o:
Indicates that this toxic or hazardous substance contained in all of the homogeneous materials for this part is below
the limit requirement in SJ/T11363-2006.
x:
Indicates that this toxic or hazardous substance contained in at least one of the homogeneous materials for this
part might exceed the limit requirement in SJ/T11363-2006.
2002/95/EC
Directive of the European Parliament and of the Council of 27 January 2003
on the restriction of the use of certain hazardous substances in electrical and
electronic equipment (RoHS)
2002/96/EC
Directive of the European Parliament and of the Council on waste electrical and electronic
equipment (WEEE)
2003/108/EC
Directive of the European Parliament and of the Council of 8 December
2003 amending directive 2002/96/ec on waste electrical and electronic
equipment (WEEE)

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Revision History
Updates between document versions are cumulative. Therefore, the latest document version contains all updates
made to previous versions.
Release Date
Firmware Version
Details
2013-01-24
1.00
First Release.
2013-03-15
1.01
Update firmware; Add configuration examples.

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Contents
Chapter 1. Product Concept......................................................................................................................................... 8
1.1 Overview .................................................................................................................................................... 8
1.2 Packing List........................................................................................................................................................ 8
1.3 Specifications ........................................................................................................................................... 10
1.4 Selection and Ordering Data .......................................................................................................................... 12
Chapter 2. Installation................................................................................................................................................ 13
2.1 LED Indicators ................................................................................................................................................. 13
2.2 Mounting the Router ............................................................................................................................................13
2.3 Install the SIM Card and Micro SD Card.................................................................................................... 14
2.4 Connect the External Antenna (SMA Type)................................................................................................... 15
2.5 PIN assignment for Router ...................................................................................................................................15
2.6 Grounding the Router ...........................................................................................................................................16
2.7 Reset Button............................................................................................................................................. 17
Chapter 3. Configuration settings over web browser...................................................................................................... 18
3.1 Configuring PC in Windows ...................................................................................................................... 18
3.2 Factory Default Settings............................................................................................................................ 20
3.3 Control Panel..........................................................................................................................................................20
3.4 Status -> System ............................................................................................................................................. 21
3.5 Status -> Network..................................................................................................................................... 24
3.6 Status -> Route ............................................................................................................................................... 24
3.7 Status -> VPN............................................................................................................................................ 24
3.8 Status -> Event/Log......................................................................................................................................... 25
3.9 Configuration -> Link Management ............................................................................................................... 26
3.10 Configuration -> Cellular WAN............................................................................................................................. 27
3.11 Configuration -> Ethernet............................................................................................................................... 31
3.12 Configuration -> NAT/DMZ..........................................................................................................................................32
3.13 Configuration -> Firewall........................................................................................................................... 33
3.14 Configuration -> IP Routing ............................................................................................................................ 35
3.15 Configuration -> DynDNS.......................................................................................................................... 38
3.16 Configuration -> IPsec............................................................................................................................... 38
3.17 Configuration -> Open VPN....................................................................................................................... 43
3.18 Configuration -> L2TP................................................................................................................................ 48
3.19 Configuration -> PPTP ............................................................................................................................... 52
3.20 Configuration -> SNMP ............................................................................................................................. 55
3.21 Configuration -> Serial .............................................................................................................................. 57
3.22 Configuration -> VRRP............................................................................................................................... 62
3.23 Configuration -> AT over IP ....................................................................................................................... 62
3.24 Configuration -> Reboot........................................................................................................................................63
3.25 Configuration -> Syslog ............................................................................................................................. 63
3.26 Configuration -> Phone Book.................................................................................................................... 64
3.27 Administration -> Profile........................................................................................................................... 65
3.28 Administration -> Tools ................................................................................................................................................65
3.29 Administration -> User Management............................................................................................................. 67

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3.30 Administration -> Clock............................................................................................................................. 68
3.31 Administration -> Update Firmware............................................................................................................... 69
Chapter 4. Examples of configuration .............................................................................................................................. 70
4.1 Cellular Dial-Up...................................................................................................................................................... 70
4.2 NAT.......................................................................................................................................................................... 72
4.3 L2TP.......................................................................................................................................................... 74
4.4 PPTP ......................................................................................................................................................... 75
4.5 IPSEC VPN................................................................................................................................................. 77
4.6 OPENVPN......................................................................................................................................................... 80

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Chapter 1. Product Concept
1.1 Overview
The Robustel GoRugged R3000 is a rugged cellular router offering state-of-the-art mobile connectivity for machine to
machine (M2M) applications.
Dual SIM redundancy for continuous cellular connection, supports 2G/3G/4G.
Antenna diversity for improved fringe performance optional.
Two Ethernet ports, can be configured as two LANs or one LAN one WAN (supports wireless WAN and wired
WAN backup).
One RS232, one RS485, one console port, two digital inputs, two digital outputs, one high speed USB host up to
480 Mbps.
Six LED indicators provide status and signal strength (RSSI).
Wide range input voltages from 9 to 60 VDC and wide range operating temperature: ‐25 to 65 °C.
The metal enclosure can be mounted on a DIN-rail or on the wall, also with extra ground screw.
Network protocols such as PPP, PPPoE, TCP, UDP, DHCP, ICMP, NAT, DMZ, RIP, OSPF, DDNS, VRRP, HTTP, HTTPs.
VPN tunnel: IPSec/OpenVPN/PPTP/L2TP client/server, GRE.
Management via Web, CLI, SNMP.
Supports Modbus/RTU to Modbus/TCP gateway.
Auto reboot during a preset time of a day.
Firmware upgrade via web interface.
1.2 Packing List
Check your package to make certain it contains the following items:

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Robustel GoRugged R3000 router x 1
3-pin pluggable terminal block with lock for power connector x 1
7-pin pluggable terminal block with lock for serial port, I/O and console port x 1
CD with user guide x 1
Note: Please notify your sales representative if any of the above items are missing or damaged.
Optional accessories (can be purchased separately):
SMA antenna (Stubby antenna or Magnet antenna optional) x 1
Stubby antenna Magnet antenna
Ethernet cable x 1

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Wall Mounting Kit
35mm Din-Rail mounting kit
AC/DC Power Supply Adapter (12VDC, 1.5A) x 1 (EU, US, UK, AU plug optional)
1.3 Specifications
Cellular Interface
Standards: GSM/GPRS/EDGE/UMTS/HSPA/FDD LTE
GPRS/EDGE: 850/900/1800/1900 MHz
HSUPA: 900/2100 or 850/1900 MHz optional, DL/UL 7.2/5.76 Mbps, fallback to 2G
HSPA+: 850/900/1900/2100 or 900/2100 or 850/1900 MHz optional, DL/UL 14.4/5.76 Mbps, fallback to 2G
FDD LTE: 800/900/1800/2100/2600 MHz or 700 MHz (B17 or B13) optional, DL/UL 100/50 Mbps, fallback to
3G/2G
SIM: 2 x (3V & 1.8V)
Antenna Interface: SMA Female, 50 ohms impedance
Ethernet Interface
Number of Ports: 2 x 10/100 Mbps, 2 LANs or 1 LAN 1 WAN
Magnet Isolation Protection: 1.5KV
Serial Interface

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Number of Ports: 1 x RS-232, 1 x RS-485
ESD Protection: 15KV
Parameters: 8E1, 8O1, 8N1, 8N2, 7E2, 7O2, 7N2, 7E1
Baud Rate: 2000bps to 115200bps
Flow Control: RTS/CTS, XON/XOFF
RS-232: TxD, RxD, RTS, CTS, GND
RS-485: Data+ (A), Data- (B), GND
Interface: 3.5mm terminal block with lock
Digital Input
Type: 2 x DI, Dry Contact
Dry Contact: On: short to GND, Off: open
Isolation: 3K VDC or 2K Vrms
Digital Filtering Time Interval: Software selectable
Over-voltage Protection: 36 VDC
Interface: 3.5mm terminal block with lock
Digital Output
Type: 2 x DO, Sink
Over-voltage Protection: 40 VDC
Over-current Protection: 0.5 A
Isolation: 3K VDC or 2K Vrms
Interface: 3.5mm terminal block with lock
System
LED Indicators: 6 indicators, RUN, PPP, USR, RSSI, NET, SIM
Built-in RTC, Watchdog, Timer
Expansion: 1 x USB 2.0 host up to 480 Mbps
Storage: 1 x MicroSD, can expand up to 2G
Software
Network protocols: PPP, PPPoE, TCP, UDP,DHCP, ICMP, NAT,DMZ, RIP v1/v2, OSPF, DDNS, VRRP, HTTP, HTTPs,
DNS, ARP, SSH, SNTP, Telnet
LinkGo: PPP LCP Echo/Reply, ICMP to keep always online
VPN tunnel: IPSec/OpenVPN/PPTP/L2TP, GRE
Firewall: SPI, anti-DoS, Filter, Access Control
Management: Web, CLI, Telnet, SNMP v1/v2/v3
Serial Port: TCP client/server, UDP, Virtual COM
Power Supply and Consumption
Power Supply Interface: 5mm terminal block with lock
Input Voltage: 9 to 60 VDC
Power Consumption: Idle: 100 mA @ 12 V
Data Link: 500 to 1000 mA (peak) @ 12 V

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Physical Characteristics
Housing & Weight: Metal, 500g
Dimension: (L x W x H): 125 x 108 x 45 mm
Installation: 35mm Din-Rail or wall mounting or desktop
Environmental Limits
Operating Temperature & Humidity: -25 to 65°C, 5 to 95% RH
Storage Temperature: -40 to 85°C
Regulatory and Type Approvals
Approval & Detective: CE, FCC, PTCRB, A-Tick, RoHS, WEEE
EMC: EN 61000-4-2 (ESD) Level 4, EN 61000-4-3 (RS) Level 4
EN 61000-4-4 (EFT) Level 4, EN 61000-4-5 (Surge) Level 3
EN 61000-4-6 (CS) Level 3, EN 61000-4-8, EN 61000-4-12
1.4 Selection and Ordering Data
Please refer to corresponding R3000 datasheet.

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Chapter 2. Installation
2.1 LED Indicators
Name
Color
Function
RUN
Green
Indicating the system status.
Blinking: Router is ready.
On: Router is starting.
Off: Router is power of.
PPP
Green
Indicating the PPP connection status.
On: PPP connection is established.
Off: PPP connection is failed.
USR
Green
Indicating the VPN status.
On: VPN tunnel is established.
Off: No VPN tunnel.
RSSI
Green
Signal level: 21-31 (Perfect signal level)
Yellow
Signal level: 11-20 (Normal signal level)
Red
Signal level: 1-10 (Bad signal level)
NET
Green
Working under 4G network.
Yellow
Working under 3G network.
Red
Working under 2G network.
SIM
Green
2 SIM cards inserted.
Yellow
Only SIM 2 inserted.
Red
Only SIM 1 inserted.
2.2 Mounting the Router
Use 2 pcs of M3 screw to mount the router on the wall.

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Or to mount the router on a DIN rail, you need three pcs of M3 screws.
2.3 Install the SIM Card and Micro SD Card
Inserting SIM Card or Micro SD Card
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1. Make sure power supply is disconnected.
2. Use a screwdriver to unscrew the screw on the cover, and then remove the cover, you could find the SIM Card
slots and the Micro SD slot.
3. Insert the SIM card or Micro SD card, and you need press the card with your fingers until you hear “a cracking
sound”. Then use a screwdriver to screw the cover.
Removing SIM Card or Micro SD Card
1. Make sure your charger is disconnected, and then press and hold down the power key until the router is
powered off.
2. Press the card until you hear “a cracking sound”, when the card will pop up to be pulled out.
Note:
1. Don’t forget screw the cover for again-theft.
2. Don’t touch the metal surface of the SIM card in case information in the card is lost or destroyed.
3. Don’t bend or scratch your SIM card. Keep the card away from electricity and magnetism.
4. Make sure to disconnect the power source from your router before inserting and removing your SIM card or
Micro SD card..
2.4 Connect the External Antenna (SMA Type)
Connect this to an external antenna with SMA male connector. Make sure the antenna is for the correct frequency as
your GSM/3G/4Goperator with impedance of 50ohm, and also connector is secured tightly.
2.5 PIN assignment for Router
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Note: The power supply range is 12 to 70VDC. Please take care about the polarity, and do not make reverse
connection.
2.6 Grounding the Router
Grounding and wire routing help limit the effects of noise due to electromagnetic interference (EMI). Run the ground
connection from the ground screw to the grounding surface prior to connecting devices.
Note: This product is intended to be mounted to a well-grounded mounting surface, such as a metal panel.
Grounding Screw
2
3
4
5
6
7
8
9
10
PI
N
Debu
g
RS23
2
Power
Digital
I/O
RS485
1
RXD
2
TXD
3
GND
GND
4
TXD
5
RXD
6
RTX
7
CTX
8
Positive
9
Negativ
e
10
GND
11
Input 1
12
Input 2
13
Output 1
14
Output 2
15
GND
16
Data+(
A)
17
Data-
(B)
11
12
13
14
15
16
17

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2.7 Reset Button
Function
Operation
Reboot
Push the button for 5 seconds under working status.
Restore to factory
default setting
Push the button for 60 seconds once you power on the router until all the three LEDs at the
left side (RUN, PPP,USR) blink at the same time for 5 times.
Reset Button

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Chapter 3. Configuration settings over webbrowser
The router can be configured through your web browser. A web browser is included as a standard application in the
following operating systems: Linux, Mac OS, Windows 98/NT/2000/XP/Me/Vista/7/8, etc. The product provides an
easy and user-friendly interface for configuration.
There are various ways to connect the router, either through an external repeater/hub or connect directly to your PC.
However, make sure that your PC has an Ethernet interface properly installed prior to connecting the router.
You must configure your PC to obtain an IP address through a DHCP server or a fixed IP address that must be in the
same subnet as the router. The best and easiest way is to configure the PC to get an IP address automatically from
the router using DHCP.If you encounter any problems accessing the router web interface it is advisable to uninstall
your firewall program on your PC, as these tend to cause problems accessing the IP address of the router.
3.1 Configuring PC in Windows
1. Go to Start / Control Panel (in Classic View). In the Control Panel, double-click Network Connections.
2. Double-click Local Area Connection.
3. In the LAN Area Connection Status window, click Properties.

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4. Select Internet Protocol (TCP/IP) and click Properties.
5. Select the Obtain an IP address automatically and Obtain DNS server address automatically radio buttons.