Robustel GoRugged R3000 Lite User manual

Robustel GoRugged R3000 Lite
Dual SIM Industrial Cellular VPN Router
For GSM/GPRS/EDGE/UMTS/TD-SCDMA/EVDO/
HSPA+/LTE Networks
User Guide
Document Name: User Guide
Firmware: 2.0.0
Date: 2016-10-14
Status: Confidential
Doc ID: RT_UG_R3000 LiteR_v.2.0.1
www.robustel.com

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About This Document
This document describes hardware and software of Robustel R3000 Lite, Dual SIM Industrial 2G/3G/4G Router.
Copyright © Guangzhou Robustel Technologies Co., Limited
All rights reserved.
Trademarks and Permissions
is trademark of Guangzhou Robustel Technologies Co., Limited.
All other trademarks and trade names mentioned in this document are the property of their respective holders.
Disclaimer
No part of this document may be reproduced in any form without the written permission of the copyright owner.
The contents of this document are subject to change without notice due to continued progress in methodology,
design and manufacturing. Robustel shall have no liability for any error or damage of any kind resulting from the use
of this document.
Technical Support Contact Information
Tel: [phone]
Fax: [phone]
E-mail: [e-mail]
Web: www.robustel.com

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Important Notice
Due to the nature of wireless communications, transmission and reception of data can never be guaranteed. Data
may be delayed, corrupted (i.e., have errors) or be totally lost. Although significant delays or losses of data are rare
when wireless devices such as the router is used in a normal manner with a well-constructed network, the router
should not be used in situations where failure to transmit or receive data could result in damage of any kind to the
user or any other party, including but not limited to personal injury, death, or loss of property. Robustel accepts no
responsibility for damages of any kind resulting from delays or errors in data transmitted or received using the
router, or for failure of the router to transmit or receive such data.
Safety Precautions
General
The router generates radio frequency (RF) power. When using the router, care must be taken on safety issues
related to RF interference as well as regulations of RF equipment.
Do not use your router in aircraft, hospitals, petrol stations or in places where using cellular products is
prohibited.
Be sure that the router will not be interfering with nearby equipment. For example: pacemakers or medical
equipment. The antenna of the router should be away from computers, office equipment, home appliance, etc.
An external antenna must be connected to the router for proper operation. Only uses approved antenna with
the router. Please contact authorized distributor on finding an approved antenna.
Always keep the antenna with minimum safety distance of 20 cm or more from human body. Do not put the
antenna inside metallic box, containers, etc.
RF exposure statements
1. For mobile devices without co-location (the transmitting antenna is installed or located more than 20cm
away from the body of user and nearby person)
FCC RF Radiation Exposure Statement
1. This Transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.
2. This equipment complies with FCC RF radiation exposure limits set forth for an uncontrolled environment.
This equipment should be installed and operated with a minimum distance of 20 centimeters between the
radiator and human body.
Note: Some airlines may permit the use of cellular phones while the aircraft is on the ground and the door is open.
Router may be used at this time.
Using the router in vehicle
Check for any regulation or law authorizing the use of cellular devices in vehicle in your country before installing
the router.
The driver or operator of any vehicle should not operate the router while driving.
Install the router by qualified personnel. Consult your vehicle distributor for any possible interference of
electronic parts by the router.
The router should be connected to the vehicle’s supply system by using a fuse-protected terminal in the
vehicle’s fuse box.
Be careful when the router is powered by the vehicle’s main battery. The battery may be drained after extended
period.

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Protecting your router
To ensure error-free usage, please install and operate your router with care. Do remember the following:
Do not expose the router to extreme conditions such as high humidity / rain, high temperature, direct sunlight,
caustic / harsh chemicals, dust, or water.
Do not try to disassemble or modify the router. There is no user serviceable part inside and the warranty would
be void.
Do not drop, hit or shake the router. Do not use the router under extreme vibrating conditions.
Do not pull the antenna or power supply cable. Attach/detach by holding the connector.
Connect the router only according to the instruction manual. Failure to do it will void the warranty.
In case of problem, please contact authorized distributor.

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Regulatory and Type Approval Information
Table 1: Directives
2011/65/EC
Directive 2011/65/EU of the European Parliament and of the Council of 8 June 2011
on the restriction of the use of certain hazardous substances in electrical and
electronic equipment (RoHS)
2012/19/EU
Directive 2012/19/EU the European Parliament and of the Council
of 4 July 2012 on waste electrical and electronic equipment (WEEE)
Table 2: Standards of the Ministry of Information Industry of the People’s Republic of China
SJ/T
11363-2006
“Requirements for Concentration Limits for Certain Hazardous Substances in Electronic
Information Products” (2006-06).
SJ/T
11364-2006
“Marking for Control of Pollution Caused by Electronic Information Products”
(2006-06).
According to the “Chinese Administration on the Control of Pollution caused
by Electronic Information Products” (ACPEIP) the EPUP, i.e., Environmental
Protection Use Period, of this product is 20 years as per the symbol shown here, unless otherwise
marked. The EPUP is valid only as long as the product is operated within the operating limits
described in the Hardware Interface Description.
Please see Table 3 for an overview of toxic or hazardous substances or elements that might be
contained in product parts in concentrations above the limits defined by SJ/T 11363-2006.
Table 3: Toxic or hazardous substances or elements with defined concentration limits
Name of the part
Hazardous substances
(Pb)
(Hg)
(Cd)
(Cr (VI) )
(PBB)
(PBDE)
Metal Parts
o
o
o
o
o
o
Circuit Modules
x
o
o
o
o
o
Cables and Cable Assemblies
o
o
o
o
o
o
Plastic and Polymeric parts
o
o
o
o
o
o
o:
Indicates that this toxic or hazardous substance contained in all of the homogeneous materials for this part is
below the limit requirement in SJ/T11363-2006.
x:
Indicates that this toxic or hazardous substance contained in at least one of the homogeneous materials for this
part might exceed the limit requirement in SJ/T11363-2006.

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Revision History
Updates between document versions are cumulative. Therefore, the latest document version contains all updates
made to previous versions.
Release Date
Firmware Version
Doc Version
Change Description
2013-12-20
1.01.00
V1.0.0
Initial Release
2014-12-28
1.02.00
V1.1.0
Removed IP Passthrough
Updated section about Dimension/Regulatory and Type
Approvals/Install the SIM Card/Power Supply
Updated feature about Cellular WAN-PPPoE Bridge,
NAT/DMZ-Virtual IP Mapping, Firewall-Basic,
Firewall-Filtering, QoS, OpenVPN-Encryption, L2TP Server,
Portal, USR LED, RobustVPN, Tools-Sniffer, Tools-Test
2015-05-13
1.2.0
V1.1.1
Modified section about Firmware version/LED Indicators/
Packing List/Mount the Route/file format/Sentence
Revision/Approval & Certification/Regulatory and Type
Approval Information
2015-07-02
1.2.8
V1.2.0
Added information about Download MIB Moudles File
2015-10-07
1.2.8
V1.2.1
Modified section about Cover Image/packing
list/Specification(antenna)/PIN Assignment
2015-11-23
1.2.16
v.1.3.0
Added section about Modbus Master/Modbus over
TCP/Alarms/Remote Channels/AAA, FTP, SMTP, DMVPN
Modified section about Serial
2016-02-26
1.2.16
v.1.3.1
Modified information about Delete “Environmental
Limits”cable in Chapter 1.4
2016-03-18
2.0.0
v.2.0.0
Updated section about chapter 3 web configuration
based on version V2.0.0 firmware.
2016-10-14
2.0.0
v.2.0.1
Changed the Guangzhou area code 020 to 20
Updated logo
Updated information about EMC in Chapter 1.3
Updated LED indicators table in Chapter 2.1
Added information about CR and CT for debug pin1 and
pin 2 respectively in Chapter 2.2
Corrected description about Ethernet LED in Chapter
2.5
Corrected picture of Chapter 3.4
Minor editorial changes

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Contents
Chapter 1 Product Concept......................................................................................................................................... 8
1.1 Overview .................................................................................................................................................... 8
1.2 Packing List ................................................................................................................................................. 9
1.3 Specifications ........................................................................................................................................... 11
1.4 Dimensions............................................................................................................................................... 12
1.5 Selection and Ordering Data ....................................................................................................................13
Chapter 2 Installation................................................................................................................................................ 14
2.1 LED Indicators........................................................................................................................................... 14
2.2 PIN Assignment ........................................................................................................................................15
2.3 USB Interface............................................................................................................................................ 15
2.4 Reset Button.............................................................................................................................................16
2.5 Ethernet Port............................................................................................................................................ 16
2.6 Mount the Router .................................................................................................................................... 17
2.7 Install the SIM Card .................................................................................................................................. 18
2.8 Connect the External Antenna (SMA Type).............................................................................................. 18
2.9 Grounding the Router ..............................................................................................................................19
2.10 Connect the Router to PC.........................................................................................................................19
2.11 Power Supply............................................................................................................................................ 19
Chapter 3 Configuration Settings over Web Browser ...............................................................................................20
3.1 Configuring for the PC .............................................................................................................................. 20
3.2Factory Default Settings ...........................................................................................................................23
3.3 Login Router .............................................................................................................................................23
3.4 Control Panel............................................................................................................................................24
3.5 Status........................................................................................................................................................ 25
System Information......................................................................................................................................... 25
Cellular Information ........................................................................................................................................ 26
Internet Status.................................................................................................................................................27
LAN Status ....................................................................................................................................................... 27
3.6 Interface > Link Manager ......................................................................................................................... 28
WWAN1/WWAN2 ........................................................................................................................................... 29
Status............................................................................................................................................................... 31
3.7 Interface > LAN......................................................................................................................................... 32
LAN..................................................................................................................................................................32
Multiple IP.......................................................................................................................................................34
VLAN Trunk...................................................................................................................................................... 35
Status............................................................................................................................................................... 36
3.8 Interface > Ethernet .................................................................................................................................36
3.9 Interface > Cellular ................................................................................................................................... 37
3.10 Interface > USB.........................................................................................................................................40
3.11 Interface > Serial Port...............................................................................................................................40
3.12 Network > Route ...................................................................................................................................... 43
3.13 Network > Firewall ...................................................................................................................................44

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Filtering ...........................................................................................................................................................44
Port Mapping ..................................................................................................................................................46
DMZ.................................................................................................................................................................47
3.14 Network > QoS .........................................................................................................................................47
3.15 VPN > IPSec ..............................................................................................................................................49
3.16 VPN > OpenVPN .......................................................................................................................................55
3.15 VPN > GRE ................................................................................................................................................61
3.16 Services > Syslog.......................................................................................................................................62
3.17 Services > Event........................................................................................................................................ 63
3.18 Services > NTP ..........................................................................................................................................65
3.19 Services > SMS.......................................................................................................................................... 66
3.20 Services > DDNS ....................................................................................................................................... 67
3.21 Services > VRRP ........................................................................................................................................68
3.22 Services > SSH........................................................................................................................................... 69
3.23 Services > Web Server.............................................................................................................................. 70
3.24 Services > Advanced.................................................................................................................................71
3.25 System > Debug........................................................................................................................................ 72
3.26 System > Update ......................................................................................................................................73
3.27 System > APP Center ................................................................................................................................74
3.28 System > Tools ..........................................................................................................................................75
3.29 System > Profile........................................................................................................................................ 78
3.30 System > Device Configuration................................................................................................................. 79
3.31 System > User Management ....................................................................................................................79
Chapter 4 Configuration Examples ...........................................................................................................................81
4.1 Interface ...................................................................................................................................................81
4.1.1 Console Port ..................................................................................................................................... 81
4.1.2 RS232 ................................................................................................................................................82
4.1.3 RS485 ................................................................................................................................................82
4.2 Cellular ..................................................................................................................................................... 83
4.2.1 Cellular Dial-Up................................................................................................................................. 83
4.2.2 SMS Remote Control.........................................................................................................................85
4.3 Network.................................................................................................................................................... 87
4.3.1 IPSEC VPN ......................................................................................................................................... 87
4.3.2 OPENVPN.......................................................................................................................................... 91
4.3.3 GRE VPN............................................................................................................................................ 94
Chapter 5 Introductions for CLI................................................................................................................................. 97
5.1 What’s CLI.................................................................................................................................................97
5.2 How to Configure the CLI ......................................................................................................................... 98
5.3 Commands Reference ............................................................................................................................104
Glossary......................................................................................................................................................................... 105

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Chapter 1 Product Concept
1.1 Overview
Robustel GoRugged R3000 Lite is a rugged cellular router offering state-of-the-art mobile connectivity for machine to
machine (M2M) applications.
Dual SIM redundancy for continuous cellular connections; supports 2G/3G/4G
VPN tunnel: IPSec/OpenVPN/PPTP/L2TP/GRE/DMVPN
Supports GRE over IPSec/L2TP over IPSec
Supports 802.1Q VLAN Trunk
Supports PPPoE Bridge
Supports Modbus gateway (Modbus RTU/ASCII to Modbus TCP) and Modbus Master
Auto reboot via SMS/Incoming call/Timing
Supports alarm via Email, SMS, SNMP trap
Supports AAA and FTP
Supports RobustLink (centralized M2M management platform, to remote monitor, configure and update
firmware)
Supports RobustVPN (Cloud VPN Portal, to provide easy and secure remote access for PLCs and machines)
Flexible management methods: Web/CLI/SNMP/RobustLink
Firmware upgrade via Web/CLI/USB/SMS/RobustLink
Wide range input voltages from 6 to 26 VDC and extreme operating temperature

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1.2 Packing List
Check your package to make sure it contains the following items:
Robustel GoRugged R3000 Lite router x 1
3-pin pluggable terminal block with lock for power connector x 1
CD with user guide x 1
Note: Please notify your sales representative if any of the above items are missing or damaged.
Optional accessories (can be purchased separately):
SMA antenna x 1 (stubby antenna or magnet antenna optional)
The number of SMA antenna depend on the model of R3000 Lite, more details please refer to 1.3 Specifications
section.
Two antennas
One antenna
OR
Stubby antenna
Magnet antenna

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Ethernet cable x 1
Wall mounting Kit x 2
35 mm DIN rail mounting kit x 1
AC/DC power supply adapter x 1 (12 VDC, 1.5 A; EU, US, UK, AU plug optional)
DB9 male to terminal block for serial port
The detail about the PIN assignment is showed in the 2.2 PIN assignment section.

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1.3 Specifications
Cellular Interface
Standards: GSM/GPRS/EDGE/UMTS/TD-SCDMA/EVDO/HSPA+/ LTE
GSM: max. 9.6/2.7 Kbps (DL/UL)
GPRS: max. 86 Kbps (DL & UL), class 10
EDGE: max. 236.8 Kbps (DL & UL), class 12
UMTS: max. 384 Kbps (DL & UL)
TD-SCDMA: max. 2.8 Mbps/384 Kbps (DL/UL)
EVDO: max. 14.7/5.4 Mbps (DL/UL)
HSPA+: max. 21.6/5.76 Mbps (DL/UL)
FDD LTE: max. 100/50 Mbps (DL/UL)
TDD LTE: max. 100/50 Mbps (DL/UL)
SIM: 2 x (3 V & 1.8 V)
Antenna interface: SMA female
Cellular interface
The number of antenna interface
3G HSDPA
1
3G HSPA+
2
4G LTE
2
Ethernet Interface
Number of ports: 1 x 10/100 Mbps
Magnet isolation protection: 1.5 KV
Serial Interface
Number of ports: 1 x RS232 and 1 x RS485
ESD protection: ±15 KV
Parameters: 8E1, 8O1, 8N1, 8N2, 7E2, 7O2, 7N2, 7E1
Baud rate: 300 bps to 230400 bps
RS232: TxD, RxD, RTS, CTS, GND
RS485: Data+ (A), Data- (B)
Interface: DB9 female
System
LED indicators: RUN, PPP, USR, 3 x RSSI
Built-in RTC, Watchdog, Timer
Expansion: 1 x USB 2.0 host up to 480 Mbps
Software
Network protocols: PPP, PPPoE, TCP, UDP, DHCP, ICMP, NAT, DMZ, RIP v1/v2, OSPF, DDNS, VRRP, HTTP, HTTPs, DNS,
ARP, QoS, SNTP, Telnet, IP Passthrough, etc.
VPN tunnel: IPSec/OpenVPN/PPTP/L2TP/GRE
Firewall: SPI, anti-DoS, Filter, Access Control

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Management: Web, CLI, SNMP v1/v2/v3, SMS, RobustLink
Serial port: TCP client/server, UDP, Modbus RTU/ASCII to Modbus TCP, Virtual COM (COM port redirector)
RobustLink: Centralized M2M management platform
RobustVPN: Cloud VPN Portal
Power Supply and Consumption
Power supply interface: 3.5 mm terminal block
Input voltage: 6 to 26 VDC
Power consumption: Idle: 100 mA @ 12 V
Data link: 400 mA (peak) @ 12 V
Physical Characteristics
Housing & Weight: Metal, 300 g
Dimension (L x W x H): 105 mm x 98 mm x 29.5 mm
Installation: 35 mm DIN rail or wall mounting or desktop
Regulatory and Type Approvals
Approvals & Certificates: CE, R&TTE, RCM, RoHS, WEEE
EMC:
EMI: EN 55022: 2006/A1: 2007 (CE&RE) Class B
EMS: IEC 61000-4-2 (ESD) Level 3, IEC 61000-4-3 (RS) Level 4
IEC 61000-4-4 (EFT) Level 3, IEC 61000-4-5 (Surge) Level 3
IEC 61000-4-6 (CS) Level 3, IEC 61000-4-8 (M/S) Level 4
1.4 Dimensions

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1.5 Selection and Ordering Data
Model No.
Description
Frequency Range Selection
Operating
Environment
R3000-L3H
HSDPA router
3G: UMTS 900/2100MHz
HSDPA/HSUPA/HSPA 850/900/1900/2100MHz
2G: GSM/GPRS/EDGE 850/900/1800/1900MHz
-40 to 85°C
/5 to 95% RH
R3000-L3P
HSPA+ router
3G: UMTS/HSDPA/HSUPA/HSPA 800/850/900/AWS/1900/2100MHz
2G: GSM/GPRS/EDGE 850/900/1800/1900MHz
-40 to 85°C
/5 to 95% RH
R3000-L3E
EVDO router
3G: CDMA450 1xEV-DO Rev-B
2G: CDMA450 1xRTT
-25 to 75°C
/5 to 95% RH
R3000-L4L
LTE router
4G: FDD LTE B1/B2/B3/B4/B5/B7/B8/B18/B19/B20/B21/B28/B31
TDD LTE B38/B39/B40/B41
3G: UMTS B1/B2/B5/B6/B8/B9/B19
HSDPA/HSUPA/HSPA B1/B2/B5/B6/B8/B9/B19
HSPA+/DC-HSPA B1/B2/B5/B6/B8
TD-SCDMA B34/B39
2G: GSM/GPRS/EDGE 850/900/1800/1900MHz
-30 to 75°C
/5 to 95% RH

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Chapter 2 Installation
2.1 LED Indicators
Note: Please go to Services > Advanced to set the User LED Type.
Name
Color
Status
Function
RUN
Green
On, blinking
Router is ready
On
Router is starting
Off
Router is power off
PPP
Green
On, blinking
Null
On
PPP connection is up
Off
PPP connection is down
USR
Green
On, blinking
SIM: using backup SIM card
NET: access to a low level network
Off after blinking
SIM: working
NET: working
On
OpenVPN is connected
IPSec is connected
GRE is connected
Off
OpenVPN is disconnected
IPSec is disconnected
GRE is disconnected
Green
On
Signal level: 21-31 (Perfect signal level)
Yellow
On
Signal level: 11-20 (Average signal level)
Red
On
Signal level: 1-10 (Exceptional signal level)
When the network is disconnected, those three signal LEDs are designed as a binary combination
code to indicate a series of error report.
(Green Yellow Red) On: 1 Off: 0
001 AT command failed
010 no SIM card detected
011 it need to enter the PIN code
100 it need to enter the PUK code
101 registration failed
110 something wrong happened in the module

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2.2 PIN Assignment
DB9 Female Connector
PIN
Debug
RS232
RS485 (2-wire)
Terminal block
Direction
1
CR
Data+ (A)
485+
-
2
CT
RXD
RXD
R3000 Lite Device
3
TXD
TXD
Device R3000 Lite
4
DRXD
DT
Device R3000 Lite
5
GND
GND
GND x2
-
6
Data- (B)
485-
-
7
RTS
RTS
Device R3000 Lite
8
CTS
CTS
R3000 Lite Device
9
DTXD
DR
R3000 Lite Device
2.3 USB Interface
USB interface is used for batch firmware upgrade, cannot used to send or receive data from slave devices which with
USB interface. Users can insert a USB storage device, such as U disk or hard disk, into the router’s USB interface, if
there is configuration file or firmware of R3000 Lite inside the USB storage devices, R3000 Lite will automatically
update the configuration file or firmware. For more details, please go to 3.10 Interface > USB.
PIN
Power
10
Positive
11
Negative
12
GND
USB

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2.4 Reset Button
2.5 Ethernet Port
The Ethernet port has two LED indicators. The yellow one is Link Indicator and the green one is Speed Indicator. Each
indicator has three status, for details see the table below:
Indicator
Status
Description
Link Indicator
On
Connection is enabled
On, blinking
Data is being transmitted
Off
Connection is disabled
Speed Indicator
On
100 Mbps mode
Off
10 Mbps mode
Function
Operation
Reboot
Press the button for at least 5 seconds in operating status
Restore to factory
default setting
After powering up the router, press the RST button by a small non-conductive stick with a
blunt end in about 60 seconds until all three LEDs (RUN, PPP, USR) on the left side blinking 5
times simultaneously. Then the router will be restored to factory default settings
Ethernet port
Reset Button

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2.6 Mount the Router
R3000 Lite router supports for horizontal surface placement, DIN rail mounting and wall mounting.
Two ways of mounting the router
1. Wall mounting
Use 3 pcs of M3*4 countersunk Phillips screws to fix the router on the wall mounting kit, and then use 2 pcs of
M3 drywall screws to mount the router associated with the wall mounting kit on the wall.
Note: Recommended torque for mounting is 1.0 N.m, and the maximum allowed is 1.2 N.m.
2. DIN rail mounting
Use 3 pcs of M3*4 countersunk phillips screws to fix the router on the DIN rail, and then hang the DIN rail on the
bracket. It is necessary to choose the standard bracket.
Note: Recommended torque for mounting is 1.0 N.m, and the maximum allowed is 1.2 N.m.

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2.7 Install the SIM Card
Remove slot cover
1. Make sure router is powered off.
2. To remove cover, loosen the screws associated with the cover by using a screwdriver and then find the SIM card
slot.
Insert SIM card
3. To insert SIM card, press the card with fingers until snap on and then tighten the screws associated with the
cover by using a screwdriver.
Remove SIM card
4. Make sure router is powered off.
5. To remove SIM card, press the card with fingers until pop out and then take out the SIM card.
Note:
1. Use the specific M2M SIM card when the device is working in extreme temperature, because the regular SIM
card for long-time working in harsh environment will be disconnected frequently.
2. Do not forget to twist the cover tightly to avoid being stolen.
3. Do not touch the metal of the SIM card surface in case information in the card will lost or be destroyed.
4. Do not bend or scratch the SIM card.
5. Keep the SIM card away from electricity and magnetism.
6. Make sure router is powered off before inserting or removing the SIM card.
2.8 Connect the External Antenna (SMA Type)
Connect the SMA external antenna connector to the router’s antenna interface and twist tightly. Make sure the
antenna is within the correct frequency range provided by the operator and with 50 Ohm impedance.
Note: Recommended torque for mounting is 0.35 N.m.

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2.9 Grounding the Router
Router grounding helps prevent the noise effect due to electromagnetic interference (EMI). Connect the router to the
site ground wire by the ground screw before powering on.
Note: This product is appropriate to be mounted on a sound grounded device surface, such as a metal panel.
2.10 Connect the Router to PC
Connect the router’s Ethernet port to a PC through a standard crossed network cable.
2.11 Power Supply
The power supply range is 6 to 26 VDC.
Note: R3000 Lite router supports reverse polarity protection, but please refers to the figure above to connect the
power supply adapter correctly. There are two cables connecting to the power supply adapter. According to the
marks of the power supply adapter, connect the letter-printed cable to the positive polarity and the striped cable to
the negative polarity.