Robustel GoRugged R3000 Lite User manual

User Guide
Guangzhou Robustel Technologies Co., Ltd.
www.robustel.com
R3000 Quad
Industrial Cellular VPN Router with 4 Ethernet Ports
4 Eth + 1 RS-232/1 RS-485 + 1 USB Host
User Guide
Guangzhou Robustel Technologies Co., Ltd
www.robustel.com

Robustel R3000 Quad User Guide
RT_UG_R3000 Quad_v.3.0.0 28 May, 2017 2 / 131
Confidential
About This Document
This document provides hardware and software information of the Robustel R3000 Quad Router, including
introduction, installation, configuration and operation.
Copyright© 2017 Guangzhou Robustel Technologies Co., Ltd.
All rights reserved.
Trademarks and Permissions
、are trademarks of Guangzhou Robustel Technologies Co., Ltd. All other
trademarks and trade names mentioned in this document are the property of their respective owners.
Disclaimer
No part of this document may be reproduced in any form without the written permission of the copyright owner.
The contents of this document are subject to change without notice due to continued progress in methodology,
design and manufacturing. Robustel shall have no liability for any error or damage of any kind resulting from the use
of this document.
Technical Support
Tel: [phone]
Fax: [phone]
Email: [e-mail]
Web: www.robustel.com

Robustel R3000 Quad User Guide
RT_UG_R3000 Quad_v.3.0.0 28 May, 2017 3 / 131
Confidential
Important Notice
Due to the nature of wireless communications, transmission and reception of data can never be guaranteed. Data
may be delayed, corrupted (i.e., have errors) or be totally lost. Although significant delays or losses of data are rare
when wireless devices such as the router is used in a normal manner with a well-constructed network, the router
should not be used in situations where failure to transmit or receive data could result in damage of any kind to the
user or any other party, including but not limited to personal injury, death, or loss of property. Robustel accepts no
responsibility for damages of any kind resulting from delays or errors in data transmitted or received using the
router, or for failure of the router to transmit or receive such data.
Safety Precautions
General
The router generates radio frequency (RF) power. When using the router, care must be taken on safety issues
related to RF interference as well as regulations of RF equipment.
Do not use your router in aircraft, hospitals, petrol stations or in places where using cellular products is
prohibited.
Be sure that the router will not be interfering with nearby equipment. For example: pacemakers or medical
equipment. The antenna of the router should be away from computers, office equipment, home appliance, etc.
An external antenna must be connected to the router for proper operation. Only uses approved antenna with
the router. Please contact authorized distributor on finding an approved antenna.
Always keep the antenna with minimum safety distance of 20 cm or more from human body. Do not put the
antenna inside metallic box, containers, etc.
RF exposure statements
1. For mobile devices without co-location (the transmitting antenna is installed or located more than 20cm
away from the body of user and nearby person)
FCC RF Radiation Exposure Statement
1. This Transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.
2. This equipment complies with FCC RF radiation exposure limits set forth for an uncontrolled environment.
This equipment should be installed and operated with a minimum distance of 20 centimeters between the
radiator and human body.
Note: Some airlines may permit the use of cellular phones while the aircraft is on the ground and the door is open.
Router may be used at this time.
Using the Router in Vehicle
Check for any regulation or law authorizing the use of cellular devices in vehicle in your country before installing
the router.
The driver or operator of any vehicle should not operate the router while driving.
Install the router by qualified personnel. Consult your vehicle distributor for any possible interference of
electronic parts by the router.
The router should be connected to the vehicle’s supply system by using a fuse-protected terminal in the
vehicle’s fuse box.
Be careful when the router is powered by the vehicle’s main battery. The battery may be drained after extended
period.

Robustel R3000 Quad User Guide
RT_UG_R3000 Quad_v.3.0.0 28 May, 2017 4 / 131
Confidential
Protecting Your Router
To ensure error-free usage, please install and operate your router with care. Do remember the following:
Do not expose the router to extreme conditions such as high humidity / rain, high temperature, direct sunlight,
caustic / harsh chemicals, dust, or water.
Do not try to disassemble or modify the router. There is no user serviceable part inside and the warranty would
be void.
Do not drop, hit or shake the router. Do not use the router under extreme vibrating conditions.
Do not pull the antenna or power supply cable. Attach/detach by holding the connector.
Connect the router only according to the instruction manual. Failure to do it will void the warranty.
In case of problem, please contact authorized distributor.

Robustel R3000 Quad User Guide
RT_UG_R3000 Quad_v.3.0.0 28 May, 2017 5 / 131
Confidential
Regulatory and Type Approval Information
Table 1: Directives
2011/65/EC
Directive 2011/65/EU of the European Parliament and of the Council of 8 June 2011
on the restriction of the use of certain hazardous substances in electrical and
electronic equipment (RoHS)
2012/19/EU
Directive 2012/19/EU the European Parliament and of the Council
of 4 July 2012 on waste electrical and electronic equipment (WEEE)
Table 2: Standards of the Ministry of Information Industry of the People’s Republic of China
SJ/T
11363-2006
“Requirements for Concentration Limits for Certain Hazardous Substances in Electronic
Information Products” (2006-06).
SJ/T
11364-2006
“Marking for Control of Pollution Caused by Electronic Information Products”
(2006-06).
According to the “Chinese Administration on the Control of Pollution caused
by Electronic Information Products” (ACPEIP) the EPUP, i.e., Environmental
Protection Use Period, of this product is 20 years as per the symbol shown here, unless otherwise
marked. The EPUP is valid only as long as the product is operated within the operating limits
described in the Hardware Interface Description.
Please see Table 3 for an overview of toxic or hazardous substances or elements that might be
contained in product parts in concentrations above the limits defined by SJ/T 11363-2006.
Table 3: Toxic or Hazardous Substances or Elements with Defined Concentration Limits
Name of the Part
Hazardous Substances
(Pb)
(Hg)
(Cd)
(Cr (VI) )
(PBB)
(PBDE)
Metal parts
o
o
o
o
o
o
Circuit modules
x
o
o
o
o
o
Cables and cable assemblies
o
o
o
o
o
o
Plastic and polymeric parts
o
o
o
o
o
o
o:
Indicates that this toxic or hazardous substance contained in all of the homogeneous materials for this part is
below the limit requirement in SJ/T11363-2006.
x:
Indicates that this toxic or hazardous substance contained in at least one of the homogeneous materials for this
part might exceed the limit requirement in SJ/T11363-2006.

Robustel R3000 Quad User Guide
RT_UG_R3000 Quad_v.3.0.0 28 May, 2017 6 / 131
Confidential
Document History
Updates between document versions are cumulative. Therefore, the latest document version contains all updates
made to previous versions.
Date
Firmware Version
Doc Version
Change Description
28 May, 2017
3.0.0
v.1.0.0
Initial release

Robustel R3000 Quad User Guide
RT_UG_R3000 Quad_v.3.0.0 28 May, 2017 7 / 131
Confidential
Contents
Chapter 1 Product Overview ........................................................................................................................... 9
1.1 Key Features ............................................................................................................................................... 9
1.2 Package Contents .....................................................................................................................................10
1.3 Specifications ...........................................................................................................................................12
1.4 Dimensions............................................................................................................................................... 14
1.5 Ordering Information ...............................................................................................................................14
Chapter 2 Hardware Installation.................................................................................................................... 15
2.1 LED Indicators........................................................................................................................................... 15
2.2 PIN Assignment ........................................................................................................................................16
2.3 USB Interface............................................................................................................................................17
2.4 Reset Button.............................................................................................................................................18
2.5 Ethernet Port............................................................................................................................................19
2.6 Insert or Remove SIM Card ......................................................................................................................20
2.7 Attach External Antenna (SMA Type) .......................................................................................................21
2.8 Mount the Router .................................................................................................................................... 21
2.9 Connect the Router to a Computer.......................................................................................................... 22
2.10 Power Supply............................................................................................................................................ 23
Chapter 3 Initial Configuration ...................................................................................................................... 24
3.1 Configure the PC.......................................................................................................................................24
3.2 Factory Default Settings ...........................................................................................................................27
3.3 Log in the Router......................................................................................................................................27
3.4 Control Panel............................................................................................................................................ 28
3.5 Status........................................................................................................................................................ 29
3.6 Interface > Link Manager .........................................................................................................................31
3.7 Interface > LAN.........................................................................................................................................41
3.8 Interface > Ethernet .................................................................................................................................46
3.9 Interface > Cellular ...................................................................................................................................47
3.10 Interface > WiFi ........................................................................................................................................51
3.11 Interface > USB.........................................................................................................................................58
3.12 Interface > Serial Port...............................................................................................................................59
3.13 Network > Route ......................................................................................................................................63
3.14 Network > Firewall ...................................................................................................................................64
3.15 Network > IP Passthrough ........................................................................................................................68
3.16 VPN > IPsec............................................................................................................................................... 68
3.17 VPN > OpenVPN .......................................................................................................................................76
3.18 VPN > GRE ................................................................................................................................................84
3.19 Services > Syslog.......................................................................................................................................85
3.20 Services > Event........................................................................................................................................ 86
3.21 Services > NTP ..........................................................................................................................................89
3.22 Services > SMS.......................................................................................................................................... 90
3.23 Services > Email........................................................................................................................................91
3.24 Services > DDNS ....................................................................................................................................... 92
3.25 Services > SSH........................................................................................................................................... 93

Robustel R3000 Quad User Guide
RT_UG_R3000 Quad_v.3.0.0 28 May, 2017 8 / 131
Confidential
3.26 Services > GPS .......................................................................................................................................... 94
3.27 Services > Web Server.............................................................................................................................. 97
3.28 Services > Advanced.................................................................................................................................98
3.29 System > Debug........................................................................................................................................ 99
3.30 System > Update ....................................................................................................................................100
3.31 System > APP Center ..............................................................................................................................101
3.32 System > Tools ........................................................................................................................................102
3.33 System > Profile...................................................................................................................................... 104
3.34 System > User Management ..................................................................................................................106
Chapter 4 Configuration Examples............................................................................................................... 108
4.1 Cellular ................................................................................................................................................... 108
4.1.1 Cellular Dial-Up............................................................................................................................... 108
4.1.2 SMS Remote Control....................................................................................................................... 110
4.2 Network.................................................................................................................................................. 112
4.2.1 IPsec VPN ........................................................................................................................................ 112
4.2.2 OpenVPN ........................................................................................................................................ 116
4.2.3 GRE VPN.......................................................................................................................................... 118
Chapter 5 Introductions for CLI.................................................................................................................... 120
5.1 What Is CLI.............................................................................................................................................. 120
5.2 How to Configure the CLI ....................................................................................................................... 121
5.3 Commands Reference ............................................................................................................................ 127
Glossary........................................................................................................................................................... 128

Robustel R3000 Quad User Guide
RT_UG_R3000 Quad_v.3.0.0 28 May, 2017 9 / 131
Confidential
Chapter 1 Product Overview
1.1 Key Features
The Robustel Industrial Cellular VPN Router with 4 Ethernet Ports (R3000 Quad) is a rugged cellular router offering
state-of-the-art mobile connectivity for machine to machine (M2M) applications. R3000 Quad is a powerful router
developed from RobustOS, a Robustel self-developed and Linux-based operating system which is designed to be used
in Robustel hardware routers. The RobustOS includes basic networking features and protocols providing customers
with a very good user experience. Meanwhile, Robustel offers a Software Development Kit (SDK) for partners and
customers to allow additional customization by using C, Python or Java. It also provides rich APPs to meet
fragmented IoT market demands.
The feature Link Manager supporting WWAN1, WWAN2, Ethernet WAN, WLAN WAN link backup and ICMP
detection
The option Backup Mode supporting cold, warm and load balancing
Wi-Fi mode supporting AP and Client (2.4 GHz/5 GHz), also supporting Captive Portal
Dual SIM redundancy for persistent 2G/3G/4G cellular network connections
RobustOS + SDK + App
IPsec/OpenVPN/GRE/L2TP/PPTP/DMVPN
Supporting Modbus RTU to TCP
Supporting Modbus Master
Supporting TCP Client/Server, UDP and virtual serial port
Supporting DHCP server
Supporting 802.1Q VLAN Trunk protocol
Supporting IP Pass-through
Supporting RobustVPN (a Cloud VPN Portal providing easy and secure remote access for PLC and machines)
Management and maintenance via Web/CLI/USB/RobustLink Cloud
Alarm via SMS/Email/SNMP trap/RobustLink
Auto reboot via SMS/Timing
Desktop and easy wall or DIN rail mounting options

Robustel R3000 Quad User Guide
RT_UG_R3000 Quad_v.3.0.0 28 May, 2017 10 / 131
Confidential
1.2 Package Contents
Before installing your R3000 Quad Router, verify the kit contents as following.
Note: The following pictures are for illustration purposes only, not based on their actual sizes.
1 x Robustel GoRugged R3000 Quad Industrial Cellular VPN Router with 4 Ethernet Ports
1 x 3-pin pluggable terminal block with lock for power supply
1 x7-pin pluggable terminal block with lock for serial port and console port
1 x Quick Start Guide with download link of other documents or tools
*If any of the above items is missing or damaged, please contact your Robustel sales representative.

Robustel R3000 Quad User Guide
RT_UG_R3000 Quad_v.3.0.0 28 May, 2017 11 / 131
Confidential
Optional accessories (sold separately):
3G/4G SMA cellular antenna (stubby/magnet optional)
Stubby antenna Magnet antenna
Wall mounting kit
35 mm DIN rail mounting kit
Ethernet cable
AC/DC power adapter (12V DC, 1.5 A; EU/US/UK/AU plug optional)

Robustel R3000 Quad User Guide
RT_UG_R3000 Quad_v.3.0.0 28 May, 2017 12 / 131
Confidential
1.3 Specifications
Cellular Interface
Number of ports: 2 (MAIN + AUX)
Connector: SMA, female
SIM: 2 (3.0 V & 1.8 V)
Standards: GSM/GPRS/EDGE/WCDMA/HSDPA/HSUPA/HSPA+/DC-HSPA+/TD-SCDMA/CDMA(CDMA
1X/EVDO)/FDD LTE/TDD LTE
GSM: max DL/UL = 9.6/2.7 Kbps
GPRS: max DL/UL = 86 Kbps
EDGE: max DL/UL = 236.8 Kbps
WCDMA/TD-SCDMA: max DL/UL = 2.8 Mbps/384 Kbps
EVDO: max DL/UL = 5.4 Mbps/14.7 Kbps
HSPA+: max DL/UL = 21/5.76 Mbps, fallback to 2G
DC-HSPA+: max DL/UL = 42/5.76 Mbps, fallback to 2G
FDD LTE: max DL/UL = 100/50 Mbps, fallback to 2G/3G
TDD LTE: max DL/UL = 100/50 Mbps, fallback to 2G/3G
Ethernet Interface
Number of ports: 4 x 10/100 ports(4 x LAN or 3 x LAN + 1 WAN)
Magnet isolation protection: 1.5 KV
Wi-Fi Interface
Number of ports: 1
Connector: RP-SMA, male
Standards: 802.11a/b/g/n, supporting AP and Client mode
Frequency bands: 2.412 - 2.484 GHz (2.4 GHz ISM band)
4.910 - 5.825 GHz (5 GHz ISM band)
Security: Open, WPA, WEP
Encryption: AES, TKIP, WEP64
Data speed: Up to 150 Mbps
GPS/GLONASS Interface (Optional)
Number of ports: 1
Connector: SMA, female, with 50 ohms impedance
Tracking sensitivity: GPS: greater than -148 dBm
GLONASS: greater than -140 dBm
Horizontal position accuracy: GPS: 2.5 m
GLONASS: 4.0 m
Protocol: NMEA-0183 V2.3
Serial Interface (Software selectable)
Number of ports: 1 x RS-232 or 1 x RS-485
Connector: 7-pin pluggable terminal block with lock, female

Robustel R3000 Quad User Guide
RT_UG_R3000 Quad_v.3.0.0 28 May, 2017 13 / 131
Confidential
Baud rate: 300 bps to 230400 bps
Parameters: 8E1, 8O1, 8N1, 8N2, 7E2, 7O2, 7N2, 7E1
RS-232: TxD, RxD, RTS, CTS, GND
RS-485: Data+ (A), Data- (B)
Others
Reset button : 1 x RST
Expansion: 1 x USB 2.0 host up to 480 Mbps
SD: 1 x Micro SD interface
CLI: 1 x CLI interface
LED indicators: 1 x RUN, 1 x PPP, 1 x USR, 1 x RSSI, 1 x NET, 1 x SIM
Built-in: RTC, Watchdog, Timer
Software (Basic features of RobustOS)
Network protocols: PPP, PPPoE, TCP, UDP, DHCP, ICMP, NAT, HTTP, HTTPs, DNS, ARP, NTP, SMTP, Telnet, VLAN,
SSH2, DDNS, etc.
VPN tunnel: IPsec, OpenVPN, GRE
Firewall: DMZ, anti-DoS, Filtering (IP/Domain name/MAC address), Port Mapping, Access Control
Management: Web, CLI, SMS
Serial port: Transparent, TCP Client/Server, UDP, Modbus RTU Gateway
App Center
Available apps for RobustOS: L2TP, PPTP, DMVPN, RobustVPN, VRRP, QoS, SNMP, Language, RobustLink
*Request on demand. For more APPs please visit www.robustel.com.
Power Supply and Consumption
Connector: 5 mm terminal block with lock
Input voltage: 9 to 60V DC
Power consumption: Idle: 100 mA@12 V
Data link: 400 mA (peak) @12 V
Physical Characteristics
Ingress protection: IP30
Housing & Weight: Metal, 500 g
Dimensions: 125 x 104 x 43.5 mm
Installations: Desktop or wall mounting or 35 mm DIN rail mounting
Certifications
Approvals & Certificates: CE, R & TTE, RCM, RoHS, WEEE
EMC:
EMI: EN 55022: 2006/A1: 2007 (CE & RE) Class B
EMS: IEC 61000-4-2 (ESD) Level 3
IEC 61000-4-3 (RS) Level 4
IEC 61000-4-4 (EFT) Level 4
IEC 61000-4-5 (Surge) Level 4

Robustel R3000 Quad User Guide
RT_UG_R3000 Quad_v.3.0.0 28 May, 2017 14 / 131
Confidential
IEC 61000-4-6 (CS) Level 3
IEC 61000-4-8 (M/S) Level 4
1.4 Dimensions
1.5 Ordering Information
Model
R3000-Q3P
R3000-Q4L
Router Type
HSPA+ router (Mini PCIe module)
LTE router(Mini PCIe module)
Air Interface
GSM/GPRS/EDGE/HSDPA/HSUPA/HSPA+
GSM/GPRS/EDGE/WCDMA/HSDPA/HSUPA/
HSPA+/DC-HSPA+/TD-SCDMA/
CDMA (CDMA 1X/EVDO)/FDD LTE/TDD LTE
Frequency Bands
--
AU: B1/B3/B5/B7/B8/B28, B40
EU: B1/B3/B7/B8/B20/B28/B31, B38/B40
US: B2/B4/B5/B13/B17/B25, B41
JP: B1/B3/B8/B9/B18/B19/B21/B28, B41
CN: B1/B3, B38/B39/B40/B41
4G
3G
B1/B2/B4(AWS)/B5/B8/B19
WCDMA/HSDPA/HSUPA/HSPA+/DC-HSPA+:
B1/B2/B5/B6/B8/B9/B19
TD-SCDMA: B34/B39
CDMA (CDMA 1X/EVDO): R0/A BC0/BC1/BC10
2G
850/900/1800/1900 MHz
850/900/1800/1900 MHz
Operating
Environment
-40 to 75°C
5 to 95% RH
-40 to 75°C
5 to 95% RH
*For more information about 4G frequency bands in different countries, please contact your Robustel sales
representative.

Robustel R3000 Quad User Guide
RT_UG_R3000 Quad_v.3.0.0 28 May, 2017 15 / 131
Confidential
Chapter 2 Hardware Installation
2.1 LED Indicators
The R3000 Quad has been designed to be placed on a desktop. Below is the front view of the R3000 Quad.
Name
Color
Status
Description
RUN
Green
On, fast blinking
(250 mSec blink time)
Router is powered on (System is initializing)
On, blinking
(500 mSec blink time)
Router starts operating
Off
Router is powered off
PPP
Green
On, solid
Link connection is working
Off
Link connection is not working
USR-OpenVPN
Green
On, solid
OpenVPN connection is established
Off
OpenVPN connection is not established
USR-IPsec
Green
On, solid
IPsec connection is established
Off
IPsec connection is not established
USR-WiFi
Green
On, solid
WiFi is enabled and working properly
Off
WiFi is disabled or not working properly

Robustel R3000 Quad User Guide
RT_UG_R3000 Quad_v.3.0.0 28 May, 2017 16 / 131
Confidential
Note: You can choose the display type of USR LED. For more details, please refer to 3.28 Service > Advanced.
2.2 PIN Assignment
Green
On, solid
High Signal strength (21-31) is available
Yellow
On, solid
Medium Signal strength (11-20) is available
Red
On, solid
Low Signal strength (1-10) is available
/
Off
No signal
NET
Green
On, solid
Connection to 4G network is established
Yellow
On, solid
Connection to 3G network is established
Red
On, solid
Connection to 2G network is established
/
Off
Connection to network is not established or establishing
SIM
Green
On, blinking
Backup card is being used
Off
Main card is being used
PIN
Debug
RS-232
RS-485
Direction
1
CR
--
--
Router Device
2
CT
--
--
Router Device
3
GND
GND
GND
4
--
TXD
Data+(A)
Router Device
5
--
RXD
Data+(B)
Router Device
6
--
RTS
--
Router Device
7
--
CTS
--
Router Device
PIN
Polarity
8
Positive
9
Negative
10
GND

Robustel R3000 Quad User Guide
RT_UG_R3000 Quad_v.3.0.0 28 May, 2017 17 / 131
Confidential
2.3 USB Interface
Function
Operation
Firmware
upgrade
USB interface is used for batch firmware upgrading, but cannot be used for sending or receiving
data from slave devices which connected to it. You can insert a USB storage device into the router’s
USB interface, such as a U disk or a hard disk. If there have a supported configuration file or a
router firmware in this USB storage device, the router will automatically update the configuration
file or the firmware. For more details, see 3.11 Interface > USB.

Robustel R3000 Quad User Guide
RT_UG_R3000 Quad_v.3.0.0 28 May, 2017 18 / 131
Confidential
2.4 Reset Button
Function
Operation
Reboot
Press and hold the RST button for 5 seconds under the operating status.
Restore to factory
default settings
Wait for 5 seconds after powering up the router, press and hold the RST button until all six
LEDs start blinking one by one, and release the button to return the router to factory
defaults.

Robustel R3000 Quad User Guide
RT_UG_R3000 Quad_v.3.0.0 28 May, 2017 19 / 131
Confidential
2.5 Ethernet Port
R3000 Quad Router has four Ethernet port with two LED indicators. The yellow one is link indicator and the green
one is speed indicator. For details about status, see the table below.
Indicator
Status
Description
Link indicator
On, solid
Connection is established
On, blinking
Data is being transferred
Off
Connection is not established
Speed indicator
On, solid
100 Mbps mode
Off
10 Mbps mode

Robustel R3000 Quad User Guide
RT_UG_R3000 Quad_v.3.0.0 28 May, 2017 20 / 131
Confidential
2.6 Insert or Remove SIM Card
Insert or remove the SIM card and SD card as shown in the following steps.
Insert SIM card or SD card
1. Make sure router is powered off.
2. To remove slot cover, loosen the screws associated with the cover by using a screwdriver and then find the SIM
card slot.
3. To insert SIM card, press the card with finger until you hear a click and then tighten the screws associated with
the cover by using a screwdriver.
4. To put back the cover and tighten the screws associated with the cover by using a screwdriver.
Remove SIM card or SD card
1. Make sure router is powered off.
2. To remove slot cover, loosen the screws associated with the cover by using a screwdriver and then find the SIM
card slot.
3. To remove SIM card, press the card with finger until it pops out and then take out the SIM card.
4. To put back the cover and tighten the screws associated with the cover by using a screwdriver.
Note:
1. Recommended torque for inserting is 1.0 N.m, and the maximum allowed is 1.2 N.m.
2. Use the specific M2M SIM card when the device is working in extreme temperature (temperature exceeding
40℃), because the regular card for long-time working in harsh environment will be disconnected frequently.
3. Do not forget to twist the cover tightly to avoid being stolen.
4. Do not touch the metal of the card surface in case information in the card will lose or be destroyed.
5. Do not bend or scratch the card.
6. Keep the card away from electricity and magnetism.
7. Make sure router is powered off before inserting or removing the card.