Robustel GoRugged R3000 Lite User manual

Robustel GoRugged R3000 Lite
Dual SIM Industrial Cellular VPN Router
For GPRS/EDGE/UMTS/HSPA+/4G LTE Networks
User Guide
Document Name: User Guide
Firmware : 1.01.00
Date : 2013-12-23
Status : Confidential
Doc ID : )RT_UG_R3000 Lite_v.1.0.0
www.robustel.com

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About This Document
This document describes hardware and software of Robustel R3000 Lite, Dual SIM Industrial 2G/3G/4G Router.
Copyright© Guangzhou Robustel Technologies Co., Limited
All Rights Reserved.
Trademarks and Permissions
Robustel are trademark of Guangzhou Robustel Technologies Co. Limited.
All other trademarks and trade names mentioned in this document are the property of their respective holders.
Disclaimer
No part of this document may be reproduced in any form without the written permission of the copyright owner.
The contents of this document are subject to revision without notice due to continued progress in methodology,
design and manufacturing. Robustel shall have no liability for any error or damage of any kind resulting from the use
of this document.
Technical Support Contact Information
Tel : [phone]
Fax : [phone]
E-mail : [email protected]om
Web : www.robustel.com

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Important Notice
Due to the nature of wireless communications, transmission and reception of data can never be guaranteed. Data
may be delayed, corrupted (i.e., have errors) or be totally lost. Although significant delays or losses of data are rare
when wireless devices such as the router are used in a normal manner with a well-constructed network, the router
should not be used in situations where failure to transmit or receive data could result in damage of any kind to the
user or any other party, including but not limited to personal injury, death, or loss of property. Robustel accepts no
responsibility for damages of any kind resulting from delays or errors in data transmitted or received using the
router, or for failure of the router to transmit or receive such data.
Safety Precautions
General
The router generates radio frequency (RF) power. When using the router care must be taken on safety issues
related to RF interference as well as regulations of RF equipment.
Do not use your router in aircraft, hospitals, petrol stations or in places where using cellular products is
prohibited.
Be sure that the router will not be interfering with nearby equipment. For example: pacemakers or medical
equipment. The antenna of the router should be away from computers, office equipment, home appliance, etc.
An external antenna must be connected to the router for proper operation. Only uses approved antenna with
the router. Please contact authorized distributor on finding an approved antenna.
Always keep the antenna with minimum safety distance of 26.6 cm or more from human body. Do not put the
antenna inside metallic box, containers, etc.
RF exposure statements
1. For mobile devices without co-location (the transmitting antenna is installed or located more than 20cm
away from the body of user and nearby person)
FCC RF Radiation Exposure Statement
1. This Transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.
2. This equipment complies with FCC RF radiation exposure limits set forth for an uncontrolled environment.
This equipment should be installed and operated with a minimum distance of 20 centimeters between the
radiator and your body.
Note: Some airlines may permit the use of cellular phones while the aircraft is on the ground and the door is open.
Router may be used at this time.
Using the router in vehicle
Check for any regulation or law authorizing the use of cellular in vehicle in your country before installing the
router.
The driver or operator of any vehicle should not operate the route while in control of a vehicle.
Install the router by qualified personnel. Consult your vehicle distributor for any possible interference of
electronic parts by the router.
The router should be connected to the vehicle’s supply system by using a fuse-protected terminal in the
vehicle’s fuse box.
Be careful when the router is powered by the vehicle’s main battery. The battery may be drained after extended
period.
Protecting your router
To ensure error-free usage, please install and operate your router with care. Do remember the follow:

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Do not expose the router to extreme conditions such as high humidity / rain, high temperatures, direct sunlight,
caustic / harsh chemicals, dust, or water.
Do not try to disassemble or modify the router. There is no user serviceable part inside and the warranty would
be void.
Do not drop, hit or shake the router. Do not use the router under extreme vibrating conditions.
Do not pull the antenna or power supply cable. Attach/detach by holding the connector.
Connect the router only according to the instruction manual. Failure to do it will void the warranty.
In case of problem, please contact authorized distributor.

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Regulatory and Type Approval Information
Table 1: Directives
2002/95/EC
Directive of the European Parliament and of the Council of 27 January 2003
on the restriction of the use of certain hazardous substances in electrical and
electronic equipment (RoHS)
2002/96/EC
Directive of the European Parliament and of the Council on waste electrical and electronic
equipment (WEEE)
2003/108/EC
Directive of the European Parliament and of the Council of 8 December
2003 amending directive 2002/96/ec on waste electrical and electronic
equipment (WEEE)
Table 2: Standards of the Ministry of Information Industry of the People’s Republic of China
SJ/T
11363-2006
“Requirements for Concentration Limits for Certain Hazardous Substances in Electronic Information
Products” (2006-06).
SJ/T
11364-2006
“Marking for Control of Pollution Caused by Electronic Information Products”
(2006-06).
According to the “Chinese Administration on the Control of Pollution caused
by Electronic Information Products” (ACPEIP) the EPUP, i.e., Environmental
Protection Use Period, of this product is 20 years as per the symbol shown here, unless otherwise
marked. The EPUP is valid only as long as the product is operated within the operating limits
described in the Hardware Interface Description.
Please see Table 3 for an overview of toxic or hazardous substances or elements that might be
contained in product parts in concentrations above the limits defined by SJ/T 11363-2006.
Table 3: Toxic or hazardous substances or elements with defined concentration limits
Name of the part
Hazardous substances
(Pb)
(Hg)
(Cd)
(Cr(VI))
(PBB)
(PBDE)
Metal Parts
o
o
o
o
o
o
Circuit Modules
x
o
o
o
o
o
Cables and Cable Assemblies
o
o
o
o
o
o
Plastic and Polymeric parts
o
o
o
o
o
o
o:
Indicates that this toxic or hazardous substance contained in all of the homogeneous materials for this part is below
the limit requirement in SJ/T11363-2006.
X:
Indicates that this toxic or hazardous substance contained in at least one of the homogeneous materials for this
part might exceed the limit requirement in SJ/T11363-2006.

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Revision History
Updates between document versions are cumulative. Therefore, the latest document version contains all updates
made to previous versions.
Release Date
Firmware Version
Doc Version
Details
2013-12-20
1.00
v.1.0.0
First Release

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Contents
Chapter 1. Product Concept......................................................................................................................................... 8
1.1 Overview .................................................................................................................................................... 8
1.2 Packing List ................................................................................................................................................. 8
1.3 Specifications ........................................................................................................................................... 10
1.4 Dimensions............................................................................................................................................... 12
1.5 Selection and Ordering Data .................................................................................................................... 12
Chapter 2. Installation................................................................................................................................................13
2.1 Overview .....................................................................................................................错误!未定义书签。
2.2 LED Indicators........................................................................................................................................... 13
2.3 PIN assignment......................................................................................................................................... 14
2.4 USB interface............................................................................................................................................ 14
2.5 Reset Button............................................................................................................................................. 15
2.6 Ethernet port............................................................................................................................................15
2.7 Mounting the Router................................................................................................................................ 16
2.8 Install the SIM Card .................................................................................................................................. 16
2.9 Connect the External Antenna (SMA Type).............................................................................................. 17
Chapter 3. Configuration settings over web browser ................................................................................................18
3.1 Configuring PC in Windows...................................................................................................................... 18
3.2 Factory Default Settings ...........................................................................................................................20
3.3 Control Panel............................................................................................................................................ 21
3.4 Status -> System ....................................................................................................................................... 22
3.5 Status -> Network..................................................................................................................................... 25
3.6 Status -> Route ......................................................................................................................................... 25
3.7 Status -> VPN............................................................................................................................................26
3.8 Status -> Services ..................................................................................................................................... 27
3.9 Status -> Event/Log .................................................................................................................................. 27
3.10 Configuration -> Cellular WAN ................................................................................................................. 28
3.11 Configuration -> Ethernet.........................................................................................................................34
3.12 Configuration -> Serial.............................................................................................................................. 36
3.13 Configuration -> USB ................................................................................................................................ 43
3.14 Configuration -> NAT/DMZ .......................................................................................................................44
3.15 Configuration -> Firewall .......................................................................................................................... 45
3.16 Configuration -> QoS ................................................................................................................................ 47
3.17 Configuration -> IP Routing ......................................................................................................................51
3.18 Configuration -> DynDNS ......................................................................................................................... 53
3.19 Configuration -> IPSec .............................................................................................................................. 54
3.20 Configuration -> Open VPN ...................................................................................................................... 59
3.21 Configuration -> GRE ................................................................................................................................ 64
3.22 Configuration -> L2TP...............................................................................................................................65
3.23 Configuration -> PPTP............................................................................................................................... 69
3.24 Configuration -> SNMP............................................................................................................................. 73
3.25 Configuration -> VRRP..............................................................................................................................75

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3.26 Configuration -> IP Passthrough............................................................................................................... 76
3.27 Configuration -> AT over IP....................................................................................................................... 77
3.28 Configuration -> Phone Book ...................................................................................................................77
3.29 Configuration -> SMS................................................................................................................................ 79
3.30 Configuration -> Reboot...........................................................................................................................80
3.31 Configuration -> RobustLink.....................................................................................................................81
3.32 Configuration -> Syslog............................................................................................................................. 81
3.33 Configuration -> Event.............................................................................................................................. 82
3.34 Configuration -> USR LED ......................................................................................................................... 83
3.35 Administration -> Profile ..........................................................................................................................83
3.36 Administration -> Tools ............................................................................................................................ 84
3.37 Administration -> Clock ............................................................................................................................87
3.38 Administration -> Web Server.................................................................................................................. 88
3.39 Administration -> User Management....................................................................................................... 89
3.40 Administration -> Update Firmware.........................................................................................................90
Chapter 4. Configuration Examples ...........................................................................................................................92
4.1 Interface ...................................................................................................................................................92
4.1.1 Console port .....................................................................................................................................92
4.1.2 RS232 ................................................................................................................................................93
4.1.3 RS485 ................................................................................................................................................93
4.2 Cellular ..................................................................................................................................................... 94
4.2.1 Cellular Dial-Up................................................................................................................................. 94
4.2.2 SMS Remote Status Reading............................................................................................................. 95
4.3 Network.................................................................................................................................................... 97
4.3.1 NAT....................................................................................................................................................97
4.3.2 L2TP .................................................................................................................................................. 98
4.3.3 PPTP.................................................................................................................................................. 99
4.3.4 IPSEC VPN ....................................................................................................................................... 101
4.3.5 OPENVPN........................................................................................................................................ 104
Chapter 5. Introductions for CLI............................................................................................................................... 107
5.1 What’s CLI and hierarchy level Mode.....................................................................................................107
5.2 How to configure the CLI........................................................................................................................ 109
5.3 Commands reference .............................................................................................................................112

Chapter 1. Product Concept
1.1 Overview
Robustel GoRugged R3000 Lite is a rugged cellular router offering state-of-the-art mobile connectivity for machine to
machine (M2M) applications.
Dual SIM redundancy for continuous cellular connections, supports 2G/3G/4G.
VPN tunnel: IPSec/OpenVPN/PPTP/L2TP/GRE.
Supports Modbus gateway (Modbus RTU/ASCII to Modbus TCP).
Auto reboot via SMS/Caller ID/Timing.
Supports RobustLink (Centralized M2M management platform).
Flexible Management methods: Web/CLI/SNMP/RobustLink.
Firmware upgrade via Web/CLI/USB/SMS/RobustLink.
Various interfaces: RS232/RS485 /USB/Ethernet.
Wide range input voltages from 9 to 26 VDC and extreme operating temperature.
The metal enclosure can be mounted on a DIN-rail or on the wall.
1.2 Packing List
Check your package to make sure it contains the following items:
Robustel GoRugged R3000 Lite router x 1
3-pin pluggable terminal block with lock for power connector x 1

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CD with user guide x 1
Note: Please notify your sales representative if any of the above items are missing or damaged.
Optional accessories (can be purchased separately):
SMA antenna (Stubby antenna or Magnet antenna optional) x 1
Stubby antenna Magnet antenna
Ethernet cable x 1
Wall Mounting Kit
35mm Din-Rail mounting kit

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AC/DC Power Supply Adapter (12VDC, 1.5A) x 1 (EU, US, UK, AU plug optional)
1.3 Specifications
Cellular Interface
Standards: GSM/GPRS/EDGE/UMTS/HSPA+/FDD LTE
GPRS: max. 86 kbps (DL & UL), class 10
EDGE: max. 236.8 kbps (DL & UL), class 12
UMTS: max. 384 kbps (DL & UL)
HSDPA: max. 3.6 Mbps/384 kbps (DL/UL)
HSPA+: max. 14.4/5.76 Mbps (DL/UL)
FDD LTE: max. 100/50 Mbps (DL/UL)
SIM: 2 x (3V & 1.8V)
Antenna Interface: SMA Female
Ethernet Interface
Number of Ports: 1 x 10/100 Mbps
Magnet Isolation Protection: 1.5KV
Serial Interface
Number of Ports: 1 x RS-232 and 1 x RS-485
ESD Protection: ±15KV
Parameters: 8E1, 8O1, 8N1, 8N2, 7E2, 7O2, 7N2, 7E1
Baud Rate: 300bps to 230400bps
RS-232: TxD, RxD, RTS, CTS, GND
RS-485: Data+ (A), Data- (B), GND
Interface: DB9 Female
System
LED Indicators: RUN, PPP, USR, 3 x RSSI
Built-in RTC, Watchdog, Timer
Expansion: 1 x USB 2.0 host up to 480 Mbps
Software

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Network protocols: PPP, PPPoE, TCP, UDP, DHCP, ICMP, NAT, DMZ, RIP v1/v2, OSPF, DDNS, VRRP, HTTP, HTTPs, DNS,
ARP, QoS, SNTP, Telnet, etc
VPN tunnel: IPSec/OpenVPN/PPTP/L2TP/GRE
Firewall: SPI, anti-DoS, Filter, Access Control
Management: Web, CLI, SNMP v1/v2/v3, SMS, RobustLink
Serial Port: TCP client/server, UDP, Modbus RTU/ASCII to Modbus TCP, Virtual COM (COM port redirector)
RobustLink: Centralized M2M management platform
Power Supply and Consumption
Power Supply Interface: 3.5mm terminal block
Input Voltage: 9 to 26 VDC
Power Consumption: Idle: 100 mA @ 12 V
Data Link: 400 mA (peak) @ 12 V
Physical Characteristics
Housing & Weight: Metal, 300g
Dimension: (L x W x H): 105 x 100 x 30mm
Installation: 35mm Din-Rail or wall mounting or desktop
Regulatory and Type Approvals
Approval & Detective: CE, R&TTE, FCC, RCM, RoHS, WEEE
EMC: EN 61000-4-2 (ESD) Level 4, EN 61000-4-3 (RS) Level 4
EN 61000-4-4 (EFT) Level 4, EN 61000-4-5 (Surge) Level 2
EN 61000-4-6 (CS) Level 4, EN 61000-4-8, EN 61000-4-12
Environmental Limits
Model No.
Description
Operating Environment
R3000-L3H
HSDPA Router, UMTS/HSDPA 900/2100 MHZ, Quad band
GSM/GPRS/EDGE
-40 to 85°C /5 to 95% RH
R3000-L3P
HSPA+ Router, UMTS/HSPA+ 850/900/1900/2100 MHz,
Quad band GSM/GPRS/EDGE
-40 to 85°C /5 to 95% RH
R3000-L4L
FDD LTE Router, LTE 800/900/1800/2100/2600 MHz,
UMTS 900/2100 MHz, GSM 900/1800/1900 MHz
-30 to 75°C /5 to 95% RH

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1.4 Dimensions
1.5 Selection and Ordering Data
Please refer to corresponding R3000 Lite datasheet.

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Chapter 2. Installation
2.1 LED Indicators
Note: User can select display status of USR LED. Please check section 3.34.
Name
Color
Status
Function
RUN
Green
Blinking
Router is ready.
On
Router is starting.
Off
Router is power off.
USR
Green
On/Blinking
VPN tunnel/PPPoE/DynDNS/GPS is up.
Off
VPN tunnel/PPPoE/DynDNS/GPS is down.
PPP
Green
Blinking
Null
On
PPP connection is up.
Off
PPP connection is down.
RSSI LEDs
Function
None
No signal or SIM card not installed properly
1 bar (Only the first LED is on)
Signal level: 1-10 (Exceptional signal level).
2 bars (The first and the second LED are on)
Signal level: 11-20 (Average signal level).
3 bars (All the RSSI LEDs are on) Exceptional
Signal level: 21-31 (Perfect signal level).

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2.2 PIN assignment
DB9 Female Connector
PIN
Debug
RS232
RS485 (2-wire)
Direction
1
Data+ (A)
-
2
RXD
R3000 Lite Device
3
TXD
Device R3000 Lite
4
DRXS
Device R3000 Lite
5
GND
GND
-
6
Data- (B)
-
7
RTS
Device R3000 Lite
8
CTS
R3000 Lite Device
9
DTXD
R3000 Lite Device
2.3 USB interface
USB interface is used for batch firmware upgrade, cannot used to
send or receive data from slave devices which with USB interface.
Users can insert an USB storage device, such as U disk or hard disk,
into the router’s USB interface, if there is configuration file or
firmware of R3000 Lite inside the USB storage devices, R3000 Lite
will automatically update the configuration file or firmware. Details
please refer to section 3.13.
PIN
Power
10
Positive
11
Negative
12
GND
USB

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2.4 Reset Button
2.5 Ethernet port
The Ethernet port has two LED indicators (please check the following picture). The yellow one is Speed
indicator and the green one is Link indicator. There are three status of each indicator. Please refer to the
form below.
Indicator
Status
Description
Speed Indicator
Off
10 Mbps mode.
On
100 Mbps mode.
Link Indicator
Off
Connection is down.
On
Connection is up.
Blink
Data is being transmitted
Function
Operation
Reboot
Push the button for 5 seconds under working status.
Restore to factory
default setting
Push the button for 60 seconds once you power on the
router until all the three LEDs at the left side (RUN,
PPP, USR) blink at the same time for 5 times.
Ethernet port
Reset Button

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2.6 Mounting the Router
Use 2 pcs of M3 screw to mount the router on the wall.
Or mount the router on a DIN rail with 3 M3 screws.
2.7 Install the SIM Card
Inserting SIM Card

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1. Make sure power supply is disconnected.
2. Use a screwdriver to unscrew the screw on the cover, and then remove the cover, you could find the SIM Card
slots.
3. Insert the SIM card, and you need press the card with your fingers until you hear “a cracking sound”. Then use a
screwdriver to screw the cover.
Removing SIM Card
1. Make sure router is power off.
2. Press the card until you hear “a cracking sound”, when the card will pop up to be pulled out.
Note:
1. Don’t forget screw the cover for again-theft.
2. Don’t touch the metal surface of the SIM card in case information in the card is lost or destroyed.
3. Don’t bend or scratch your SIM card. Keep the card away from electricity and magnetism.
4. Make sure router is power off before inserting or removing your SIM card.
2.8 Connect the External Antenna (SMA Type)
Connect router to an external antenna with SMA male connector. Make sure the antenna is for the correct frequency
as your GSM/3G/4G operator with impedance of 50ohm, and also connector is secured tightly.

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Chapter 3. Configuration settings over web browser
The router can be configured through your web browser. A web browser is included as a standard application in the
following operating systems: Linux, Mac OS, Windows 98/NT/2000/XP/Me/Vista/7/8, etc. The product provides an
easy and user-friendly interface for configuration.
There are various ways to connect the router, either through an external repeater/hub or connect directly to your PC.
However, make sure that your PC has an Ethernet interface properly installed prior to connecting the router.
You must configure your PC to obtain an IP address through a DHCP server or a fixed IP address that must be in the
same subnet as the router. The best and easiest way is to configure the PC to get an IP address automatically from
the router using DHCP. If you encounter any problems accessing the router web interface it is advisable to uninstall
your firewall program on your PC, as these tend to cause problems accessing the IP address of the router.
3.1 Configuring PC in Windows
1. Go to Control Panel\Network and Internet\Network Connections. In the Control Panel, double-click Network
Connections.
2. Double-click Local Area Connection.
3. In the Local Area Connection Status window, click Properties.

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4. Select Internet Protocol (TCP/IPv4) and click Properties.