Rogers Door Sensor User manual

Door/Window Sensor
Set-Up Guide

2Smart Home Monitoring | Door/Window Sensor | Introduction
Thanks for choosing Rogers
Smart Home Monitoring!
Once you’ve set-up your Door/Window Sensor, you can receive notifications
if a window or door in your home opens unexpectedly. You will also be able
to set-up automation rules for your Door/Window Sensor, such as turning a
light on when someone opens a door.
Let's begin!

Please refer to the enclosed manufacturer’s installation guide for operating and safety
instructions. To avoid injury, read all set-up and safety information included in your package
before installing and setting up your device. As set out in your service agreement, Rogers will
not be liable for any damage to your property as a result of your installation. If you encounter a
problem setting up your device, or wish to book a Rogers technician to come set it up, please
call Rogers Technical Support at 1-888-764-3771 or visit www.rogers.com/install.
Helpful hints
Package contents
1. Door/Window Sensor
2. Manufacturer’s installation guide
3Smart Home Monitoring | Door/Window Sensor | Introduction

Which Smart Home Monitoring
plan do you have?
2. Aware, Assure,
Protect, Control Plan
You'll be installing this device with your
Touchpad today. to go to Section 2.
1. Basic Plan
You'll be installing this device
with your smartphone today.
to go to Section 1.
Can’t remember which plan you’re on? Login to your MyRogers account and look under
“Account Services” or visit smarthome.rogers.com.
Helpful hints:
Please refer to the enclosed manufacturer’s installation guide for operating and safety
instructions. To avoid injury, read all set-up and safety information included in your package
before installing and setting up your device. As set out in your service agreement, Rogers will
not be liable for any damage to your property as a result of your installation. If you encounter
a problem setting up your device, or wish to book a Rogers technician to come set it up, please
call Rogers Technical Support at 1 888 764-3771 or visit www.rogers.com/install.
or
4Smart Home Monitoring | Door/Window Sensor | Introduction

5
Pairing the Door/Window
Sensor with your smartphone
Smart Home Monitoring | Door/Window Sensor | Smartphone Set-Up
Before you begin:
The below steps should be followed once you have completed the activation of your
Smart Home Monitoring Basic Kit.
1

6Smart Home Monitoring | Door/Window Sensor | Smartphone Set-Up
3. Tap Door/Window Sensors.
2. On My Home screen, tap Settings, then Manage Devices then Add Devices.
1. Login to your Rogers Smart Home Monitoring app. (Can’t remember your login info?
Visit rogers.com to retrieve your username or password).

7Smart Home Monitoring | Door/Window Sensor | Smartphone Set-Up
4. Prepare your Door/Window Sensor to be paired
following the simple instructions on your screen.
For more detailed instructions, you can tap More.
Pull the plastic tab from your Door/Window Sensor.
Once your Door/Window Sensor is ready to be
paired, tap Continue to allow the Hub to start
scanning for the Door/Window Sensor.

8Smart Home Monitoring | Door/Window Sensor | Smartphone Set-Up
5. Once the Door/Window Sensor is detected you will see the Sensor icon, and Pairing...
will appear.
Once pairing is complete, the Sensor icon will change to the Zone icon and a blue check
mark will appear to the right.
Please note the Hub may take between 1 to 3 minutes to detect the Door/Window Sensor.
Tap Continue to complete pairing.

9Smart Home Monitoring | Door/Window Sensor | Smartphone Set-Up
6. Tap Edit to configure the Door/Window Sensor.
7. The naming box shows the default name of
Door/Window Sensor. Tap on this box to
customize its name (e.g. Front Door).
Tap the appropriate icon to configure the
Door/Window Sensor as either a Door or
a Window Sensor.
When you’re done, tap Save.
Install the Door/Window Sensor on your door
or window following the manufacturer’s
installation guide.

10
Your installation is done!
Smart Home Monitoring | Door/Window Sensor | Smartphone Set-Up
Your Door/Window Sensor is now part of your Smart Home Monitoring Basic system.
Now you can monitor your doors and windows remotely with your smartphone app and
through the Web Control Centre.
Start using this device:
Use your smartphone app or visit the Web Control Centre at smarthome.rogers.com to:
• Set-up rules such as turning lights on when someone opens a door.
• Get an instant alert if a door or window in your home opens unexpectedly.
• Learn more about the features of your Smart Home Monitoring system.
How to reset this device:
If you are trying to add a Door/Window Sensor to your system and are unable to pair it in
the first few attempts, or if you see an error while pairing, try the following steps to reset the
Door/Window Sensor and then pair again.
1. Remove the back panel from the Door/ Window
Sensor.
2. Then remove the battery.
3. Press the tamper switch (small black switch below
battery) and hold it while inserting the battery for
3 seconds. After you release, the LED will flash a
few times.
4. Re-attach the back plate from the Door/ Window
Sensor.
5. Now, try the pairing process again following the
instructions in the Pairing the Door/Window
Sensor section.