Rollz Flex User manual

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Nederlands
Rollz Flex
EN - User manual
NL - Gebruikshandleiding
FR - Manuel d’utilisation
DE - Bedienungsanleitung

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EN - User manual 1
NL - Gebruikshandleiding 23
FR - Manuel d’utilisation 45
DE - Bedienungsanleitung 67
For manuals in other languages,
please check www.rollz.com.

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English
USER MANUAL
Rollz Flex
EN

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Rollz®International BV – Rollz Flex
© Copyright 2021 Rollz®International BV
In this manual Rollz International explains and illustrates the safe use and
maintenance of the Rollz Flex as well as possible. The purchased product may
differ slightly from the product described in this user guide.
Information contained in this document may be changed without prior notice. You
can request the latest manual from Rollz International BV or download it from
www.rollz.com.
Rollz International BV cannot be held liable for technical faults or defects.
CE-conformity
The Rollz Flex meets the requirements of the “REGULATION (EU) 2017/745 OF
THE EUROPEAN PARLIAMENT AND OF THE COUNCIL of 5 April 2017 on medical
devices”. Based on the classification rules in Attachment IX of this directive the
Rollz Flex is classified into class I.
The declaration of conformity has been issued under the own responsibility of
Rollz International BV based on the Attachment VII of this directive.
Certified rollator
In rollator mode, the Rollz Flex is a fully SGS-certified rollator, tested and
approved in accordance with ISO 11199-2.

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English
CONTENTS
Before you begin 4
Important information 4
Safe use of the Rollz Flex 5
Warnings 10
Indication for use of the Rollz Flex 10
Conditions when the Rollz Flex is not suitable 10
Technical specifications 11
Check if your delivery is complete 11
Reuse 11
Use 11
Brake adjustment 13
Different versions 13
Rollz Flex equipped with classic brakes 13
Rollz Flex equipped with flip brakes 14
Rollz Flex Small equipped with classic brakes 14
Rollz Flex handlebar fixed in rollator position 14
Warranty 15
What does the manufacturer’s warranty mean? 15
What is not covered by the manufacturer’s warranty? 16
Submitting a warranty claim 17
Repair when the warranty period has expired 17
Contact Rollz 17
Instruction drawings for proper use 18
Folding in the Rollz Flex 18
Unfolding the Rollz Flex 19
Taking a rest on the Rollz Flex seat (be sure to use the handbrakes!) 20
Crossing thresholds and curbs/ curbstones/kerbs 20
Using the bag 21
Removing the inside bag 21

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BEFORE YOU BEGIN
Congratulations on the purchase of your Rollz Flex. With this manual Rollz wants
to help you to use the Rollz Flex in the safest and most convenient way. Please
have your purchase registered on www.rollz.com.
We hope you will enjoy the use of your Rollz Flex!
Important information
• This manual is written for the Rollz Flex.
• The Rollz Flex is a walking aid and rollator, suitable for persons up to 125 kg
with a height between 1.55 m and 1.95 m.
• The Rollz Flex Small is a walking aid and rollator, suitable for persons up to
125 kg with a height between 1.40 m and 1.60 m.
• Please read this manual carefully before using your rollator. Keep the instruc-
tions safe and at your disposal to consult them at your convenience.
• Do not jeopardize your safety and that of others due to misuse or incorrect
use of this product.
• To keep the Rollz Flex in optimal condition, regular cleaning is necessary
(Figure 1).
Clean the frame and bag with a damp cloth
Wash inside bag at max 30°C
Figure 1: Cleaning / disinfecting

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English
• The Rollz Flex bag is suitable for use of loads up to 20 kg.
• Use original Rollz accessories only.
• Only store the Rollz Flex in a dry place, indoors.
• Parts of the Rollz Flex may discolour or fade slightly when exposed to sunlight.
• Avoid exposure to extreme temperatures.
• Only use original parts approved by Rollz International BV for replacement of
parts or repair.
• The warranty is void if the product is damaged by improper use such as
overloading, incorrect folding or unfolding, the use of parts not approved by
Rollz or use of non-original accessories. The warranty conditions are descri-
bed in chapter Warranty of this manual.
• You will find the serial number and article number on the product sticker of
your Rollz Flex. It is located on the backside of the right hinge tube.
• The Rollz Flex has been patented and the brand name and model are protected.
Safe use of the Rollz Flex
• The Rollz Flex is designed to offer support when walking outdoors and
indoors.
• Make sure you walk as close as possible to the Rollz Flex for proper support
and safety.
• The Rollz Flex offers the most support with the handlebar positioned comple-
tely forward, away from you. That is the rollator mode position. In this position
you can lean on the handlebar with your full weight (Figure 2).
• Only use the Rollz Flex as a rollator when the handlebar is fully positioned
forwards, which is the rollator mode position. You will find the adjustment
options in (Figure 3).
• Do not use the Rollz Flex as a rollator when the handlebar is positioned in
the shopper position (up) or in the tilt position (all the way directed towards
you). The Rollz Flex in shopper mode position offers just a slight amount of
support.
• Always position your hands in the middle of the rubber handles. You can
recognize the correct location on the grooves on the handles (Figure 4).

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Rollator position – maximal support
Shopper position – light support
Semi-rollator position – strong support
Tilt position – no support
Figure 2: Positions
of the handlebar

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English
Figure 3: Adjusting handlebar position
Figure 4: Correct
position of the hands
Caution
Press top
of lever to
avoid nger
entrapment.
Caution
Press top
of lever to
avoid nger
entrapment.

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• When you’re not walking with the Rollz Flex, always use the parking brakes
on both sides.
• Always check the brakes before use. If the brakes are not working properly,
have the brakes readjusted, e.g. by your supplier, to prevent loss of braking
and unsafe situations.
• The brakes may be slightly squeezed to reduce speed, but may not brake
continuously while walking.
• Would you like to sit on the seat of the Rollz Flex? Make sure that both bra-
kes are on the parking brake, both when sitting down and when standing up
again (Figure 5 and Figure 6).
Engaging parking brakes Releasing the parking brakes
Figure 5: Using
the classical
brakes
Braking

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English
• You can only sit safely on the Rollz Flex if your feet can rest on the floor while
sitting.
• Do you want to lift the Rollz Flex, for example to store it in the car or
elsewhere? If there are items in the bag, first take the inner bag with its
contents from the Rollz Flex. Then fold in the Rollz Flex. Lift the product by
the metal frame, not by the handlebar.
• Avoid walking on extremely bumpy and rough terrain with holes in the
pavement. In that case you may fall over.
• The Rollz Flex is a walking aid and a rollator, assisting one person at a time
and cannot be used as a wheelchair.
• The Rollz Flex is not a buggy or pram and is not intended to carry or
transport children, people, pets or livestock.
Figure 6:
Using the
ip brakes
Parking
position and
releasing the
brakes

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Warnings
• Be careful when folding or unfolding the Rollz Flex, make sure at all times
that you will not get pinched, cut or harmed in any way.
• Make sure that all clasps are locked before using the Rollz Flex.
• Are you traveling, and has a flight attendant or driver put your rollator away,
e.g. in the hold of the plane or in the cargo hold of a coach or in the back of a
taxi? Then check your rollator for possible damage.
• The Rollz Flex has been developed to operate with ease. It is essential to
regularly check whether you as a user are able to perform all actions inde-
pendently or need support from other people. Keep the Rollz Flex away from
open flames and other heat sources, including but not limited to electric or
gas heaters.
• Cleaning with a disinfectant should be done by authorized persons.
• Do not use the Rollz Flex if a part is broken, torn, defective, incomplete, or if
any part is missing.
Indication for use of the Rollz Flex
The Rollz Flex is a mobility aid that can be used both as a rollator (only in rollator
position), as well as a shopping trolley. In rollator position the Rollz Flex provides
support while walking, to people with limited mobility, both inside and outside
the house. The seat allows you to take a short rest. In case your support need is
currently low, you can tilt the handle bar to suit your current needs (Figure 2
and Figure 3).In the fixed handlebar version this only can be adjusted using
an Allen key.
Conditions when the Rollz Flex is not suitable
The Rollz Flex is not suitable for:
• People with visual perception disorders;
• People with strong balance disorders, which means that the user is not able
to operate the Rollz Flex independently;
• People with a body weight exceeding 125 kg.

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English
Check if your delivery is complete
The Rollz Flex comes packed and ready for use. Check that all parts have been
supplied. The Rollz Flex comes with:
• 1 inner bag
• 1 user manual.
WARNING!
Keep the plastic packaging materials away from children due to the risk of suffocation.
Reuse
• The Rollz Flex is suitable for reuse.
• For safe handling, pass this Rollz Flex manual on to the new user.
• Before you pass the Rollz Flex to another person, it must first be cleaned and
technically checked and disinfected by authorized persons.
Use
The Rollz Flex comes fully assembled and ready for use. However, the Rollz Flex
should be adjusted to meet your personal preferences before use.
Put the handle bar in the correct position (Figure 2) and at the height that suits
you (Figure 3). Study all instructions in this manual carefully before you put the
Rollz Flex into operation. Adjust the brakes if necessary.
PRODUCT SPECIFICATIONS
Rollz Flex Rollz Flex Small
Rollator weight 7,7 kg 6,8 kg
User height 1,55-1,95m 1,40-1,60m
Seat height 62 cm 52,5 cm
Seat width 44 cm 44 cm
Weight capacity 125 kg 125 kg
Overall width 62,3 cm 62,3 cm
Overall length 60 cm 60 cm
Depth folded 33 cm 33 cm
Height 80-100 cm 70-81 cm
Bag capacity 25 litre/20 kg 14 litre /20 kg
Wheel diameter 8 inch 8 inch

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NOTE
The bag of the Rollz Flex is made of durable and water-repellent material (PVC
70%, Polyester 30%). Rollz Flex is equipped with soft tyres made from PU foam.
Adjust the handlebar to user’s height (Figure 7).
Figure 7: Adjusting the height
of the handlebar

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English
DIFFERENT VERSIONS
The Rollz Flex is available in four different versions. This manual applies to all these
versions.
Various accessories are available for the Rollz Flex, such as a cane holder and bag
holders for extra bags. Please see www.rollz.com for more information or ask your
supplier.
Rollz Flex equipped with classic brakes
The Rollz Flex is available with classic brakes as standard (Figure 8). This
version is designed for people who often use their brakes while walking. These
classic brakes are best used when the handlebar is in the rollator position. This
way you can easily brake while walking, even if you have less power in your
hands. You can also use the classic brakes as parking brakes, for example if you
want to sit down (Figure 5).
Brake Adjustment

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Rollz Flex equipped with flip brakes (custom)
This version (Figure 9) is intended for people who seldom use their brakes
while walking. This type of flip brake makes the handlebar look streamlined. You
can use the flip brakes to brake in all positions of the push bar. You can also put
your Rollz Flex on the parking brake with the flip brake (Figure 6).
Rollz Flex Small equipped with classic brakes (available in
limited countries)
The Rollz Flex Small (Figure 10) is designed for everyone for whom the stan-
dard Rollz Flex is too large, with a height of 1.40 m to 1.60 m (4’ 7” – 5’ 3”) as a
guideline. It is a smaller version, only supplied with classic brakes. The frame and
the seat height is 10 cm (3,9”) lower than the regular Rollz Flex. The maximum
load is equal: 125 kg (275 lb).
The main differences with the standard Rollz Flex are:
• The handlebar is 10 cm (3,9”) lower in the lowest position.
• The bag is smaller, the content is 14 litres (3.1 UK gal) compared to 25 litres
(5.5 UK gal).
Rollz Flex and Rollz Flex Small, handlebar fixed in rollator
position
These versions are only available in the US, Canada and Japan. On delivery the
handlebar of this Rollz Flex is fixed in the rollator position (Figure 11). This
particular version is equipped with classic brakes and available in the standard as
well as in the small version.
Figure 8: Rollz Flex with classical brakes Figure 9: Rollz Flex with ipbrakes

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English
ROLLZ WARRANTY
Please register your Rollz product by completing the registration form at www.
rollz.com. Please make sure to enter the serial number of your Rollz Flex, which is
located on the backside of the right hinge tube.
In the unlikely event that something is wrong with your Rollz Flex, please contact
your supplier first and show your purchase receipt. In some cases, your supplier
will be able to repair the defect. In other cases, your supplier will contact your
local Rollz distributor to find a solution as quickly as possible, in accordance with
the following warranty conditions.
What does the manufacturer’s warranty mean?
As a manufacturer, Rollz International BV (hereafter “Rollz”) gives a guarantee
on the Rollz Flex produced by it (hereinafter “the product”) under the following
conditions:
1. Rollz gives a 5-year warranty on material and construction faults on the
frame during normal use and maintenance.
2. All other parts are subject to a general warranty period of 24 months, with
the exception of normal wear and tear due to use.
3. The guarantee period applies from the date of purchase as stated on the
proof of purchase.
Figure 11: Rollz Flex, pushbar xed
in rollator position
Figure 10: Rollz Flex Small
with classical brakes

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4. The warranty gives the right to repair, expressly not on exchange or return
of a product.
5. The warranty period is never extended, even in case of repairs.
6. The Rollz distributor in your country is responsible for transport to and from
the shop where the product was purchased (“the supplier”) at its own risk,
but only if it concerns a repair covered by the warranty. The method of
shipment is determined in consultation with the supplier.
7. The warranty can only be invoked if you provide the following to the Rollz
distributor in your country, together with the defective product: the purchase
receipt with the purchase date and a clear description of the complaints.
8. The warranty is not transferable and can therefore only be invoked by the
first owner.
9. The warranty does not affect other legal rights you may have by law.
What is not covered by the manufacturer’s warranty?
The manufacturer’s warranty does not apply in the following situations:
1. If you have made changes, modifications or repairs yourself (or if these
have been carried out by others) without prior written permission from the
Rollz distributor in your country or the supplier.
2. Incorrect assembly or installation of parts of third parties that are not
suitable for the product.
3. If defects are caused by neglect or an accident and / or use or maintenance
deviating from what is advised in the manual.
4. Unintentional damage, abnormal use, incorrect storage or inadequate care.
5. If the serial number is damaged or removed.
6. Customer dissatisfaction with the product in terms of dimensions, weight,
functionality, colour or design.
7. Damage to the product as a result of normal wear and tear.
8. Any discoloration of the frame or parts under the influence of direct or
indirect sunlight.
9. Damage caused by improper use or as a result of non-compliance with the
instructions in the manual.
10.Costs of shipping the rollator and / or parts to the Rollz distributor in your
country if the warranty period has expired.

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Submitting a warranty claim
Keep the purchase receipt and make a copy for yourself. In the event of a defect
or if you wish to submit a claim covered by this manufacturer’s warranty, please
contact your supplier first. Your supplier will then contact the Rollz distributor in
your country if necessary. If the supplier is no longer available, you can ask the
Rollz distributor in your country to refer you to the nearest supplier.
Repair when the warranty period has expired
Have you had your Rollz product for more than two years and is it necessary to
repair something?
Please contact your supplier first. Your supplier will coordinate with the Rollz
distributor in your country what is the best approach for you, so that your rollator
will be back in optimal condition as quickly as possible. You will be notified in
advance of the costs of the repair.
Contact Rollz
Rollz International is always keen to improve its products, and therefore we
highly appreciate your opinion. Please do contact Rollz International for any other
questions or comments you may have regarding use of products, this manual or
anything else.
Rollz®International bv
Rotterdamseweg 402M
2629HH Delft
The Netherlands
[phone]
[email protected]
www.rollz.com

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Folding
INSTRUCTION DRAWINGS
Caution
Keep hands away from mid-section
to avoid nger entrapment.