Ruckus Wireless R320 User manual

R320 Access Point
Quick Setup Guide
This Quick Setup Guide provides step-by-step instructions on how
to set up your Ruckus R320 access point. After completing the
steps in this guide, you will be able to place the access point (AP)
at your site and provide network access to wireless clients.
NOTE: Please read these operation instructions carefully before
start of operation.
NOTE: The minimum software revision for the R320 is
ZoneDirector (ZD) 10.2.1 native or later, SmartZone (SZ) 5.1
new AP model or later, or Unleashed 200.7 or later.
FIGURE 1 R320 Top
Before You Begin
Before deploying Ruckus products, please check for the latest
software and the release documentation.
•Release Notes and other user documentation are available at
http://support.ruckuswireless.com/documents.
•Software upgrades are available at http://
support.ruckuswireless.com/software.
This Guide in Other Languages
•请从以下网站获得该指南的简体中文版 https://
support.ruckuswireless.com.
•Vous trouverez la version française de ce guide à l'adresse
suivante https://support.ruckuswireless.com.
•このガイドの日本語版は https://support.ruckuswireless.com で
ご覧ください。
•이 가이드의 한국어 버전은 웹 사이트 (https://
support.ruckuswireless.com) 에서 확인하시기 바랍니다.
•Veja a versão em português (Brasil) deste guia em https://
support.ruckuswireless.com.
•Puede ver la versión en español (América Latina) de esta guía
en https://support.ruckuswireless.com.
Package Contents
A complete R320 installation package includes all of the items
listed below:
•R320 Access Point
•One wall-mount anchor kit, including two 1" No. 8 steel pan
head Phillips sheet metal screws and wall-mount anchors.
•One external T-bar bracket (two unassembled parts)
•One unit removal pin
•Service Level Agreement/Limited Warranty Statement
•Declaration of Conformity
•Regulatory Statement
•Ruckus AP Getting Started Guide
•AP Cloud Management Insert
•This Quick Setup Guide
CONFIGURING THE AP
Step 1: Collecting the AP MAC Address
•Write down the MAC address (12 alphanumeric digits) from the
outside of the AP.
NOTE: If the AP is to be managed by a Ruckus controller, then
follow the controller user documents to connect the AP to
your local network and congure it for initial operation. In that
case, you may not need to complete the following steps.
Step 2: Collecting Setup Requirements,
Hardware, and Tools
•A computer with Ethernet adapter running Windows 7 or
equivalent, with Firefox or equivalent web browser.
•One Cat 5e (or better) Ethernet cable.
•An AC-to-12VDC power adapter (sold separately)
--OR--
an 802.3af-compliant Power over Ethernet (PoE) switch or PoE
injector.
Step 3: Connecting Your Computer to the AP
1. After removing the AP from its package, place it next to your
computer.
2. Using an Ethernet cable, connect your computer’s network
port to the POE IN port on the AP.
3. Connect the AC power adapter (sold separately) to the
12VDC AP port, and plug the AC power adapter into a
convenient and protected AC power source.
Alternatively, connect the POE IN port to a PoE injector or
PoE switch for both power and network connectivity.
FIGURE 2 AP Rear Panel
4. After bootup, verify that the PWR LED on the AP is a steady
green.
Step 4: Preparing Your Computer for AP Setup
NOTE: The following procedures assume that Windows 7 is the
operating system. Procedures for other operating systems are
similar.
1. On your Windows 7 computer, congure your network
adapter from the Local Area Connection settings as follows:
• Start > Control Panel > Network and Sharing Center >
Change Adapter Settings
2. Edit the TCP/IPv4 address settings as follows:
• Local Area Connection > Properties > Internet Protocol
Version 4 (TCP/IPv4) > Properties
The Internet Protocol Version 4 (TCP/IPv4) Properties dialog
box appears.
NOTE: Write down all of the currently active settings so
you can restore your computer to its current
conguration when this procedure is completed.
3. Select Use the following IP address (if it is not already
selected) and then make the following entries:
•IP address: 192.168.0.22 (or any available address in the
192.168.0.x network, except 192.168.0.1, which is the
default used by the R320 AP)
•Subnet mask: 255.255.255.0
•Leave the DNS server and Default gateway elds empty.
4. Click OK to save your changes. Your changes are put into
eect immediately.
Copyright © 2019 CommScope, Inc. All rights reserved. Page 1 of 4
Published November 2019, Part Number 800-71895-001 Rev C

Step 5: Logging Into the AP Web Interface
As specied in Step 4: Preparing Your Computer for AP Setup on
page 1, the computer should be connected to your AP through
the Ethernet port and powered on, ready for setup.
1. On your computer, open a Web browser window.
2. In the browser, enter https://192.168.0.1 to connect to the
AP.
3. Press <Enter> to initiate the connection. When a security
alert dialog box appears, click OK/Yes to proceed.
4. When the Ruckus Wireless Admin login page appears, enter
the following:
•Username: super
•Password: sp-admin
5. Click Login. On your rst login, you will be prompted to
change the default password.
6. When the Change Password dialog box displays, enter the
following:
• New Password: Enter a new password.
•Conrm Password: Re-enter the new password.
7. Click Submit.
8. Log in using the new password.
Step 6: Customizing the Wireless Settings
1. On the AP Web interface menu, click Conguration >
Wireless > 5G or Conguration > Wireless > 2.4G. The
Congure > Wireless > Common options appear.
2. Verify that the following options are active:
•Channel: SmartSelect
•Channel Width: 20 MHz, 40 MHz, or 80 MHz (default).
•Country Code: Select the country in which the AP will be
operating.
NOTE: If you purchased the AP in the United States,
then this value is xed to United States at the factory
and is not user congurable. If you purchased the AP
outside the United States, then verify that the value is
set to your country or region. Selecting the correct
country code ensures that the AP uses only the radio
channels allowed in your country or region.
3. Click Update Settings if you made any changes.
4. Click any of the eight Wireless # (Wireless LAN Number) tabs
at the top of the page.
5. In Wireless Availability, click Enabled.
6. Delete the text in the SSID eld, and then type a name for
your network that will help your users identify the AP in their
wireless network connection application.
7. Click Update Settings to save your changes.
8. If required, repeat Step 4 through Step 7 in this task for any
other Wireless # (Wireless LAN Number) interface that you
want to enable.
9. Click Logout to exit the Web interface.
10. Disconnect the AP from the computer and from the current
power source, and then restore your computer to its original
network conguration.
Step 7: Placing the AP at the Site
1. Move the AP to its permanent location (accessible to both AC
or PoE power and network connection).
2. Use a Cat 5e (or better) Ethernet cable to connect your
network (or PoE injector or switch) to the POE IN port on the
AP.
-OR--
If you are not using an 802.3af-compliant PoE switch or PoE
injector, then connect the AC power adapter to the AP, and
then to a convenient power source.
3. Verify that the POE IN port LED is lit.
Step 8: Verifying the Installation
1. Using any wireless-enabled computer or mobile device,
search for and select the wireless network you previously
congured.
2. If you can connect, open a browser and link to any public
Web site.
Congratulations! Your wireless network is active and ready
for use. If you need to congure advanced wireless settings,
such as enabling security, refer to the Ruckus Wireless Indoor
AP User Guide.
INSTALLING THE AP
The AP can be mounted on a at surface, on a drop-ceiling T-bar,
or on a pole or at surface. Refer to the following sections:
Mounting on a Flat Surface
The factory-supplied mounting screws and plastic wall anchors
allow you to attach the AP to a wall or ceiling.
1. Use the Mounting Template on the last page of this guide to
mark the locations for two drill holes on the mounting
surface.
2. Use a 4.75mm (3/16”) drill bit to drill holes approximately
25mm (1”) deep into the mounting surface.
3. Insert the factory-supplied anchors (A in the below gure)
and mounting screws (B) into the mounting surface, leaving
approximately 6 mm (1/4”) of the screw heads protruding
from the surface.
FIGURE 3 Mounting the AP on at surface
4. Place the AP onto the mounting screws so that the screw
heads enter the keyholes on the AP enclosure (C), and gently
press down on the AP until the locking tab in the upper AP
keyhole locks the AP onto the top mounting screw.
Mounting on a Drop-Ceiling T-Bar
The factory-supplied T-bar mounting assembly kit allows you to
attach the AP to recessed and ush drop-ceiling T-bars.
1. Position the studs on the bottom of the T-bar bracket (A in
the below gure) to the keyholes on the AP enclosure.
2. Slide the T-bar bracket away from the Ethernet ports on the
bottom of the AP until the AP retainer tab snaps into place,
trapping the T-bar bracket studs in the keyholes.
Copyright © 2019 CommScope, Inc. All rights reserved. Page 2 of 4
Published November 2019, Part Number 800-71895-001 Rev C

FIGURE 4 Attaching the T-bar bracket to the AP
3. Gently push the ceiling tiles, if present, up and out of the
way.
4. Position the T-bar bracket (A in the below gure) so its two
clasps grip one edge of the T-bar (B in the below gure).
Make sure that both clasps are gripping the T-bar.
5. Hold the AP in place and gently push the locking tab (C in the
below gure) until its clasp grips the other edge of the T-bar.
NOTE: Make sure that all three clasps are gripping the T-
bar!
FIGURE 5 Attaching the AP and T-bar bracket with the
locking tab
When you are done, the AP is mounted.
Mounting the AP on a Flat Surface or Pole
Using the Optional Secure Mounting Bracket
The customer-ordered Ruckus secure mounting bracket kit
(ordering part number 902-0120-0000) includes a metal
mounting bracket and provides greater security when attaching
the AP to at surfaces (walls and ceilings) and to poles.
•If you are mounting the AP on a at surface, then you will also
need an electric drill with a 4.75mm (3/16”) drill bit, and the
four No. 6 zinc plated screws and plastic wall anchors included
with the kit.
•If you are mounting the AP on a truss or pole, then you will
also need the two customer-supplied stainless steel pipe
clamps.
Continue with the following:
1. If you are mounting the AP on a at surface, then use the
secure mounting bracket as a template to mark the locations
for four drill holes on the mounting surface. There are four
screw holes available on the secure mounting bracket.
Fasten the bracket to the at surface using four mounting
screws and plastic wall anchors and continue with Step 3 in
this task.
2. If you are mounting the AP on a pipe or pole, then feed the
two customer-supplied stainless steel clamps through the
slots on the secure mounting bracket. Use common hand
tools to tighten the clamps around the pipe or pole.
After the bracket is attached, continue with Step 3 in this
task.
FIGURE 6 Attaching the AP to the secure mounting
bracket
3. Insert the two studs on the secure mounting bracket (A) into
the keyholes on the bottom of the AP.
4. Slide the AP toward the Ethernet port until the locking tab in
the upper AP keyhole locks the AP onto the top mounting
bracket stud.
Troubleshooting
CAUTION! If required, you can reset the AP to its factory
default settings by using a straightened paper clip to press
and hold the reset button located between the POE IN and
12VDC ports, for six or more seconds. DO NOT DO THIS
UNLESS SO INSTRUCTED. (Doing this resets the AP IP address
to 192.168.0.1.)
NOTE: After a reset, you can access the internal AP web
interface using https://192.168.0.1. Your device must use any
other address from 192.168.0.2 through 192.168.0.254, with
subnet mask 255.255.255.0. The username is super, and the
password is sp-admin. Refer to the Outdoor Access Point User
Guide for information on conguring and operating the AP.
This document is available at https://
support.ruckuswireless.com.
Copyright © 2019 CommScope, Inc. All rights reserved. Page 3 of 4
Published November 2019, Part Number 800-71895-001 Rev C

Copyright © 2019 CommScope, Inc. All rights reserved. Page 4 of 4
Published November 2019, Part Number 800-71895-001 Rev C