Ruckus Wireless ZoneFlex 2741 User manual

Ruckus Wireless®
ZoneFlex®2741 802.11g
Outdoor Access Point
Getting Started Guide
www.ruckuswireless.com

1
1About This Getting Started Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Related Documentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Using ZoneDirector or FlexMaster to Manage the Access Point . . . . . . . . . . . . . . . . . . 1
2Unpacking the ZoneFlex Access Point . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Package Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Mounting Kit Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Bottom Cover and Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
3Before You Begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Prepare the Required Hardware and Tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Get to Know the Access Point Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
LED Colors and What They Mean . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Perform a Site Survey . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Determine the Optimal Mounting Location and Orientation . . . . . . . . . . . . . . . . . . . . . 9
Become Familiar with the Installation Components . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
4Configuring the Access Point. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Configuring for Management by ZoneDirector . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Configuring for Standalone Operation or for Management by FlexMaster . . . . . . . . 14
What You Will Need . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Step 1: Prepare the Administrative Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Step 2: Connect the Access Point to the Administrative Computer . . . . . . . . . . . . . 16
Step 3: Log Into the Access Point’s Web Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Step 4: Configure the Wireless Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Step 5: Disconnect the Access Point from the Administrative Computer . . . . . . . . . 23
Step 6: Restore the Administrative Computer’s Network Settings . . . . . . . . . . . . . . 23
5Attaching the Mounting Brackets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
What You Will Need . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Contents

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Step 1: Attach the Static Bracket to the Mounting Surface . . . . . . . . . . . . . . . . . . . . . 26
Attaching the Bracket to a Flat Surface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Attaching the Bracket to a Pole . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Step 2: Attach the Dynamic Bracket to the Access Point . . . . . . . . . . . . . . . . . . . . . . . 31
Mounting on a Flat Surface or Vertical Pole . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Mounting on a Horizontal Pole . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
6Connecting to the Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
7Verifying the Installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Associate a Wireless Client with the Access Point . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Check the LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Check the TR069 Status (FlexMaster Management Only) . . . . . . . . . . . . . . . . . . . . . . . 41
8Joining the Mounting Brackets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
What You Will Need . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Mounting on a Flat Surface or Vertical Pole . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Mounting on a Horizontal Pole . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
9(Optional) Mounting and Connecting the External Antenna . . . . . . . . . . . . . . . . . . . . . . 46
10 What to Do Next. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Change the Administrative Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Configure the Security Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Read Related Documentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
11 Professional Installation Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Personal Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Installation Location . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
External Entenna . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Installation Procedures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Warning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50

1
1About This Getting Started Guide
This Getting Started Guide provides information on how to set up the Ruckus Wireless
ZoneFlex 2741 802.11g Outdoor Access Point on your network. Topics covered in this
guide include installation, basic configuration, and device mounting.
This guide is intended for use by those responsible for installing and setting up network
equipment. Consequently, it assumes a basic working knowledge of local area networking,
wireless networking, and wireless devices.
Related Documentation
In addition to this guide, each Ruckus Wireless ZoneFlex 2741 802.11g Outdoor Access
Point documentation set includes the following:
■User Guide: Provides detailed information on how to configure the Access Point. The
User Guide is available for download on the Ruckus Wireless Support Web site at:
http://support.ruckuswireless.com/documents
■Release Notes: Provides late-breaking information about the current software release,
including new features, enhancements, and known issues. If the information in the
Release Notes differs from the information in this guide, follow the instructions in the
Release Notes.
■Online Help: Accessible from the ZoneFlex Web interface, the Online Help provides
information that helps you configure the Access Point using the Web interface.
Using ZoneDirector or FlexMaster to Manage the
Access Point
If you are planning to use either Ruckus Wireless FlexMaster or Ruckus Wireless ZoneDi-
rector to manage the Access Point, this guide describes the required steps that will enable
the Access Point to report to and communicate with FlexMaster or ZoneDirector success-
fully.
■To set up the Access Point for management by FlexMaster, refer to “(Optional) Set the
FlexMaster Server Address” on page 22.
■To set up the Access Point for management by ZoneDirector, refer to “Configuring for
Management by ZoneDirector” on page 12

2
Unpacking the ZoneFlex Access Point
Package Contents
2Unpacking the ZoneFlex Access Point
1. Open the Access Point package, and then carefully remove the contents.
2. Return all packing materials to the shipping box, and put the box away in a dry location.
3. Verify that all items listed in Package Contents below are included in the package.
Check each item for damage. If any item is damaged or missing, notify your authorized
Ruckus Wireless sales representative.
Package Contents
A complete Access Point package contains all of the items listed below:
■ZoneFlex 2741 Outdoor Access Point
■Box containing the PoE injector (not included in some SKUs)
■Box containing the power adapter (not included in some SKUs)
■Two-prong plug adapter (for three-prong wall outlet)
■Mounting kit (see “Mounting Kit Contents” for details)
■Bag containing bottom Access Point cover and related accessories (see “Bottom Cover
and Accessories” for details)
■Service Level Agreement / Limited Warranty Statement
■Regulatory Statement
■This Getting Started Guide
WARNING: The Ruckus Wireless PoE injector and power adapter (if supplied with your
Access Point) is for indoor use only. Never mount the PoE injector and power adapter
outdoor with the Access Point.
Mounting Kit Contents
■Dynamic bracket
■Static bracket
■Metal plates (2 pieces)
■Steel clamp
■Wall anchors (2 pieces)
■Hex bolts (4 pieces)
■Machine screws (8 pieces)
■Split lock washers (4 pieces)
■Fender washers (4 pieces)

3
Before You Begin
Prepare the Required Hardware and Tools
Bottom Cover and Accessories
■Bottom cover of the Access Point
■DC terminal block
■Black solid rubber stoppers (2 pieces)
■Black rubber O-ring
■Green rubber O-ring
■White P-clip cable clamp (2 pieces)
■Machine screws (2 pieces)
■Machine screws with washers (3 pieces)
3Before You Begin
Before installing and setting up the Access Point, Ruckus Wireless recommends that you
first complete the following pre-installation tasks.
Prepare the Required Hardware and Tools
You must supply the following tools and equipment:
■A notebook computer running on Windows XP/2000 and installed with one wireless
802.11b/g network card and one Ethernet card
■6mm flathead screwdriver
■6mm Phillips screwdriver
■10mm ratchet wrench
■3mm Phillips screwdriver (if you will be using DC power)
■Electric drill with 8mm drill bit (if mounting on a flat surface)
NOTE: At the beginning of each procedure, this guide lists the specific tools, accessories,
and equipment that you will need to complete the procedure.

4
Before You Begin
Get to Know the Access Point Features
Get to Know the Access Point Features
Figure 1 and Figure 2 identify the Access Point features that are relevant to the installation
and mounting instructions that this guide provides. Before you begin the installation
process, Ruckus Wireless recommends that you become familiar with these features.
Figure 1. Access Point LEDs and bottom connectors
Table 1. LEDs and bottom panel connectors
No Label Description
1 LEDs See “LED Colors and What They Mean” below for more
information.
2 RJ45 LAN port that supports Power over Ethernet (PoE) and 10/
100Mbps network connections
1
2
3
4

5
Before You Begin
Get to Know the Access Point Features
LED Colors and What They Mean
Refer to Table 2 below for all possible LED states and what they indicate.
3 Reset Using a pointed object (for example, a pen), press this
button to restart the Access Point or to restore it to factory
default settings:
• To restart the Access Point, press the Reset button once.
• To restore the Access Point to factory default, press the
Reset button for six (6) seconds.
WARNING: Restoring the Access Point to factory default
settings removes all configuration changes that you have
made. These include the IP address, password, access
control list, and wireless settings. Returning the
configuration of these features to their factory default
settings may result in network connectivity issues.
4 12V DC In addition to PoE, you can also use direct current or DC
(from a battery, for example) to supply power to the Access
Point.
Table 2. LED states and behaviors
LED Meaning
OPT Not used in this model
DIR • Off: The Access Point is not being managed by
ZoneDirector (standalone mode).
•Green: The Access Point is being managed by
ZoneDirector.
•Flashing green: The Access Point is being managed
by ZoneDirector, but is currently unable to
communicate with ZoneDirector.
Table 1. LEDs and bottom panel connectors
No Label Description

6
Before You Begin
Get to Know the Access Point Features
AIR • Green: The Access Point is functioning as a mesh
AP (MAP) and the wireless signal to its uplink MAP
is good (> 24dbm).
•Fast flashing green (two flashes every second): The
Access Point is functioning as a mesh AP (MAP) and
the wireless signal to its uplink MAP is poor (<
24dbm).
•Slow flashing green (one flash every two seconds):
Mesh networking is enabled, but the Access Point
cannot find a mesh uplink.
•Off: The Access Point is operating in standalone
mode or, if mesh networking is enabled, the Access
Point is functioning as a root AP (RAP).
WLAN • Green: The wireless LAN (WLAN) service is up and
at least one wireless client is associated with it. If
mesh networking is enabled, there are no downlink
MAPs connected to this Access Point.
•Fast flashing green (two flashes every second): The
WLAN service is up and at least one wireless client
is associated with it. Mesh networking is enabled
and at least one downlink MAP is connected to this
Access Point.
•Slow flashing green (one flash every two seconds):
The WLAN service is up, but no wireless clients are
currently associated with it. Mesh networking is
enabled and at least one downlink MAP is
connected to this Access Point.
•Off: Either the WLAN is down, or it is up but no
wireless clients are currently associated with it. If
mesh networking is enabled, there are no downlink
MAPs connected to this Access Point.
LAN • Green: The LAN port is connected to a 10/100Mbps
device.
•Flashing green: Traffic is passing through the LAN
port.
•Off: The LAN port is not connected to any network
device.
Table 2. LED states and behaviors
LED Meaning